2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: structure
438 reports, newest first. Show all
Electrical system, Structure, Oct 12, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR FAILED TO FUNCTION PROPERLY, AND THE INTERNAL LIGHTING REMAINED ILLUMINATED AND DRAINED THE BATTERY. THE CHIME SOUNDED EACH TIME THE FAILURE OCCURRED, WHICH INDICATED THAT THE DOOR MAY BE OPEN WHEN IT WAS CLOSED. THE VEHICLE WAS TAKEN TO THE ONE DEALER TWICE AND THE SENSORS WERE CLEANED. WITHIN A YEAR OF THE FIRST REPAIR, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE DEALER CLEANED OR REPLACED THE SENSOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE FIRST DEALER AGAIN AND THEN A SECOND DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Structure, Oct 5, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INTERIOR PASSENGER FLOOR, THE SEAT BELTS WERE SATURATED, AND WATER ENTERED THROUGH THE VENTS AND POURED OUT FROM THE HEADLIGHTS. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT HEARD THE SOUND OF WATER THROUGHOUT THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO OBSERVED THE SMELL OF MOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Structure, Sep 29, 2016
TAKATA RECALL FORD 2013 EXPLORER WAS TAKEN INTO HARRISON FORD, WELLINGTON OH ON MAY 5/15/2015 FOR NHTSA RECALL 15V171 (INTERIOR DOOR HANDLE SPRING). DROPPED OFF AND PICKED UP SAME DAY. EXPLORER WAS AND STILL HAVING SIGNALS AS FRONT DRIVER SIDE AJAR. FOR A WHILE THE DOOR HAD QUIT TO MY KNOWLEDGE. FAST FORWARD TO TODAY 9/29/2016 EXPLORER WAS TAKEN INTO DEALERSHIP FOR CONTINUOUS DISPLACEMENT FOR DOOR BEING "AJAR". DEALERSHIP ABOVE PRINTED THE NOTES ABOUT CAR HAVING FACTORY RECALL BEING DONE. EVEN THE SERVICE DESK CLERK QUESTIONED SAID NOTES FROM TECHNICIAN. AS A RESULT I WAS CHARGED $106.94 FOR A DIAGNOSTIC, AND EXPLORER WAS NOT FIXED. I EVEN ASKED WHY WOULD MY VIN SHOW UP ON THIS WEBSITE " NHTSA" . NO ANSWER. THE DRIVER DOOR WILL NOT CLOSE, PER MY INFORMATION SCREEN. IT CONCERNS ME IF IT IS NOT CLOSED, COULD IT BE THE SPRING FROM THE RECALL THAT WAS NOT FIXED? I DO HAVE AN INVOICE ATTACHED TO SHOW WORK WAS SUPPOSEDLY COMPLETED ON SAID DAY. ALSO TODAY I WAS CHARGED $2.55 FOR A HANDLE I WAS NEVER MADE AWARE OF TODAY 9/29/2016
Structure, Sep 24, 2016
THE DRIVER SIDE DOOR AT TIMES WILL NOT LATCH, HAS SWUNG OPEN WHILE DRIVING, AND THE DOOR HANDLE AT TIMES IS ALMOST FALLING OFF.
Structure, Sep 21, 2016
CORROSION BUBBLES ON HOOD. IT IS A SAHEM ON A 2013 TRUCK.
Structure, Sep 12, 2016, crash
WHILE DRIVING AT NIGHT ON A BACK ROAD THE DRIVER'S SIDE DOOR OF MY FORD EXPLORER SUDDENLY OPENED FOR NO REASON WHILE THE VEHICLE WAS IN MOTION. THE SUDDEN DOOR OPENING CAUSED ME TO SWERVE AND I HIT THE PASSENGER SIDE MIRROR ON A SIGN POST. UPON EXAMINATION AFTER PULLING OVER, THE DRIVER'S SIDE DOOR HANDLE APPEARED TO BE DEFECTIVE. IT HAD FALLEN APART, A SMALL LATCH IN THE HANDLE WAS BROKEN CAUSING IT COME LOOSE ON THE EXTERIOR OF THE DOOR FOR NO REASON. THE DRIVER'S SIDE DOOR HANDLE, THE PASSENGER SIDE MIRROR, AND THE PASSENGER SIDE WINDOW ENDED UP HAVING TO BE REPLACED. DUE TO RESOURCEFULNESS OF MY HUSBAND, WE WERE ABLE TO OBTAIN PARTS AND REPAIR THE DAMAGES OURSELVES BUT THE COST OF THE PARTS ALONE TOTALED IN EXCESS OF $400.00.
Structure, Sep 7, 2016
I PURCHASED THIS CAR BRAND NEW AND THEN NOT LONG MEANING MONTHS 6 MONTHS OR SO AFTER OWNING IT AFTER A RAIN I STARTED HEARING SPLASHING SOUNDS FROM THE BACK AND I FOUND WATER ALL IN THE BACK WHERE THE SPARE TIRE IS LOCATED AND THEN WATER ALL IN THE BACK SEAT FLOOR AND UNDER THE DRIVERS SEAT. THE DEALERSHIP WOULD NOT LOOK AT THE CAR AS THEY BLAMED ME FOR NOT ROLLING UP MY WINDOWS AND AFTER COMPLAINING TO THE OWNER THEY WERE FORCED TO LOOK AND FOUND THE BACK HATCH HAD A CRACK UP UNDER THE RACK AREA, WHICH WAS CAUSING WATER TO COME IN THE CAR, THE SUN ROOF SMALL TUBES CLOGGED AND COVERED BY A RUBBER LINING CAUSING WATER TO BACK UP INTO THE BACK SEAT FLOORS. I WAS TOLD THIS WAS SOMETHING I NEEDED TO TAKE CARE OF AS I NEEDED TO BLOW ARE PRESSURE IN THESE SMALL TUBES OFTEN TO CLEAR DEBRIS TO PREVENT WATER FROM BACKING UP AND GOING INTO THE BACK SEAT. THIS IS A DESIGN FLAW AND THE CAR SMELLS OF MOLD AND STILL IS TAKING IN SO MUCH WATER AND THE FLOOR I FEEL IS GOING TO RUST OUT AND RENDER THE CAR USELESS. AS I HAVE OWNED MANY CARS WITH SUNROOFS AND NEVER HAVE I EVER HAD TO DO THAT AND OTHERS WHO OWN THIS KIND OF CAR DO NOT HAVE THIS ISSUE.
Structure, Aug 29, 2016
IN TWO SEPARATE INCIDENTS, WHILE DRIVING 70 MPH ON AN INTERSTATE, THE WINDSHIELD TRIM FLEW OFF THE VEHICLE STRIKING ANOTHER VEHICLE ON THE INTERSTATE. THE TRIM CAME OFF BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE.
Structure, Aug 20, 2016
3RD ROW DRIVERS SIDE SEAT BELT LEAKS WATER. MULTIPLE ONLINE INQUIRIES FROM OTHERS. AFFECTS USABILITY OF THE SEATBELT.
Structure, Jul 30, 2016
EXHAUST FUMES IN OCCUPANT COMPARTMENT. WHILE ACCELERATING EXHAUST FUMES ARE ENTERING THE PASSENGER CABIN. THIS PROBLEM IS NOT LIMITED TO JUST THE EXPLORER. OUR 2013 FORD EDGE ALSO HAD THE SAME ISSUE.
Structure, Jul 25, 2016
AS WITH MOST FORD'S MY EXPLORER HAS SIGNIFICANT PAINT BUBBLING ON THE HOOD. IT IS A KNOWN PROBLEM WITH FORD'S AND THEY NEVER MENTIONED IT TO ME AS AN OWNER. I ONLY NOTICED IT AFTER AN UNRELATED FENDER BENDER AND THE BODY SHOP POINTED IT OUT TO ME. MY VEHICLE WAS ALREADY OUT OF WARRANTY BY A FEW THOUSAND MILES BUT CLEARLY THE PROBLEM DID NOT JUST OCCUR AFTER THEY WARRANTY ENDED BUT I NEVER THOUGH TO LOOK AT THE PAINT ON MY HOOD. IF FORD HAD DONE THE RIGHT THING AND TOLD OWNERS TO LOOK OUT FOR THIS KNOWN DEFECT AND CORRECT ANY DEFECTIVE HOODS REGARDLESS OF THE WARRANTY, IT WOULD HAVE SHOWN SOME LOYALTY TO ITS CUSTOMERS. I AM DONE BUYING FORD'S AND WILL ADVISE ANYONE I KNOW NOT TO BUY FORD.
Structure, Jul 13, 2016
ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CHIP.
Structure, Jul 8, 2016
MY FORD EXPLORER LTD. IS ABOUT 3.5 YRS. OLD. EVER SINCE IT HIT ABOUT 40,000 MILES, THE PAINT ON THE HOOD HAS STARTED TO BUBBLE AND IS PEELING/CHIPPING OFF FROM THE FRONT EDGE. THIS IS A KNOWN ISSUE THAT FORD IS REFUSING TO ADDRESS. A SIMPLE GOOGLE SEARCH BRINGS UP A NUMBER OF RESULTS OF PEOPLE HAVING SIMILAR ISSUES (HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=FORD%20EXPLORER%20PAINT%20BUBBLING). IT'S VERY TROUBLING THAT A $45,000 CAR THAT IS ONLY A FEW YEARS OLD ALREADY HAS BUBBLING PAINT AND A CORRODING HOOD AND THAT IT SEEMS TO BE A PERVASIVE ISSUE THAT MANY OWNERS ARE DEALING WITH. WHILE THE DAMAGE IS NOT THAT EXTENSIVE RIGHT NOW, IT GETS WORSE EACH DAY AND IS GOING TO EVENTUALLY LEAD TO RUST AND COMPLETE CORROSION IF IT'S NOT DEALT WITH UPFRONT. I'VE ATTACHED A COUPLE PHOTOS THAT SHOWS THE CURRENT STATE AT ABOUT 61,000 MILES. I'VE TRIED TO REACH OUT TO FORD A NUMBER OF TIMES AND THE ONLY RESPONSE I CAN GET FROM THEM IS THAT IT'S THE DEALERSHIP'S ISSUE WHETHER THEY CAN DO ANYTHING FOR IT AND WHEN I'VE BROUGHT IT TO A DEALERSHIP THEY SAY THEY CAN'T DO ANYTHING BECAUSE FORD TELLS THEM NOTHING IS COVERED.
Structure, Wheels, Jun 1, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THERE WAS WATER WHERE THE SPARE TIRE WAS LOCATED. AS A RESULT, THERE WAS MOISTURE ON THE CARPET. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Structure, May 26, 2016
PAINT IS BUBBLING AND SEPARATING FROM THE FRONT OF THE HOOD ON THE TOP AND UNDERNEATH OF THE SURFACE. NO BREAK IN PAINT NOTICED FROM THE SURFACE. SHOWED TO DEALER AND THEY SENT ON TO FORD WITH NO RESOLUTION.
Structure, May 24, 2016
IN SEPTEMBER 2014 THE DRIVER'S SIDE "A" PILLAR COVER/EXTERIOR WINDSHIELD MOLDING FLEW OFF OF MY 2013 EXPLORER. I WAS GOING APPROXIMATELY 55MPH ON A TWO LANE HIGHWAY. IT WAS REPLACED BY THE FORD DEALERSHIP AT NO COST BECAUSE WE HAD JUST PURCHASED THE VEHICLE. FAST FORWARD TO MAY 2016 AND THE PASSENGER SIDE "A" PILLAR COVER/EXTERIOR WINDSHIELD MOLDING BLEW OFF ON THE SAME TWO LANE HIGHWAY GOING APPROXIMATELY 55MPH. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO HAVE THIS REPAIRED OUT OF POCKET.
Electrical system, Structure, May 16, 2016
DOOR AJAR NOTIFICATION, STAYS ON EVEN THOUGH DOOR IS SECURE, CAUSING POWER FAILURE FROM BATTERY DRAINAGE ,
Structure, May 13, 2016
PAINT IS BUBBLING AND SEPARATING FROM THE FRONT OF THE HOOD ON THE TOP AND UNDERNEATH OF THE SURFACE. VEHICLE IS STATIONARY.
Structure, May 10, 2016
I WAS DRIVING ON THE HIGHWAY DOING 65 MPH AND MY DRIVER SIDE MOLDINGS/TRIM ON THE DRIVER SIDE OF THE WINDSHIELD FLEW OFF, WHICH CAUSED THE TRUCK BEHIND ME TO HAVE TO SWERVE. HAD IT BEEN A SEDAN OR COMPACT CAR IT WOULD HAVE CAUSE ACCIDENT. LUCKILY IT DIDN'T IN THIS CASE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS IS COMMON AND IT A DEFECT IN THE DESIGN, THE MANUFACTURER IS AWARE AND THE NEW DESIGN KEEPS THE AIR FROM GETTING BEHIND THE MOLDING CAUSING IT TO COME OFF. IF THE MANUFACTURER IS AWARE, WHY HAS THERE NOT BEEN A RECALL AS THIS COULD HAVE CAUSE OR COULD CAUSE AN ACCIDENT.
Structure, May 7, 2016
PIECE OF TRIM ALONG THE WIND SHIELD FLEW OFF WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 M.P.H.
Structure, Apr 28, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO SECURE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. UPDATED 06/29/16*LJ *CN
Structure, Apr 19, 2016
DOOR AJAR ISSUE. THE DOOR DOESNT WANT TO LATCH AND THE DOME LIGHT STAYS ON. DOESNT MATTER IF YOUR DRIVING OR STATIONARY THE ISSUE STILL PERSISTS. WHILE DRIVING IT WILL TELL YOU ONBOARD THAT YOU HAVE TO PUT THE CAR AND PARK AND CLOSE THE DOOR. VERY DANGEROUS.
Structure, Apr 17, 2016
A PILLAR EXTERIOR TRIM COVER PIECE FLEW OFF ON THE EXPRESSWAY, A FRIENDS HAS DONE THE SAME THING AND AFTER CHECKING ON LINE THIS SEEMS TO BE A COMMONS PROBLEM.
Electrical system, Exterior lighting, Structure, Apr 13, 2016
THE DRIVER SIDE "DOOR AJAR" ALARM IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS FIRMLY CLOSED AND SECURE.THE ALARM KEEPS GOING OFF AND THE DOME LIGHT IS ON WHILE THE VEHICLE IS IN MOTION FOR A DANGEROUS PERIOD OF TIME. THIS SEEMS TO BE A COMMON AND DANGEROUS COMPLAINT FOR SIMILAR VEHICLES IN SIMILAR YEARS.ACCORDING TO WHAT I HAVE READ ONLINE AND WATCHED ONLINE THERE ARE A LOT OF LIKE VEHICLES OUT THERE WITH THIS PROBLEM.
Electrical system, Structure, Apr 13, 2016
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING PROPERLY. IT CAN TAKE UP TO 10 MINUTES FOR THE DOOR AJAR LIGHT TO TURN OFF, EVEN THOUGH YOU CAN SLAM THE DOOR SHUT 20 TIMES.