2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: other or unspecified
344 reports, newest first. Show all
Other or unspecified, Jul 6, 2016
EXHAUST SMELL ENTERING VEHICLE WHEN ACCELERATING. ORIGINAL TSB PERFORMED BUT WAS INEFFECTIVE
Other or unspecified, Jul 6, 2016
THE VEHICLE SUCKS IN EXHAUST. I HAVE TAKEN THE VEHICLE IN 3 TIMES. THE SECOND TIME THEY SUPPOSEDLY FIXED IT BUT IT DOESN'T WORK. I HAVE BAD ALLERGIES. RECIRCULATE USUALLY HELPS BY NOT SUCKING IN THE POLLEN. I CAN'T USE THE RECIRCULATE FEATURE BECAUSE ONCE IT SUCKS IN THE AIR, THEY RECIRCULATE JUST RECIRCULATES THE EXHAUST FUMES. WHEN THE AIR IS LEFT ON NORMAL, I BREATHE IN EXHAUST WHEN I TAKE OF, ESPECIALLY ENTERING A FREEWAY. THIS GIVES A SERIOUS HEADACHE. I HAVE TOLD DAVID SAVONITCH AND JEFF ASHER AT JENNINGS ANDERSON FORD IN BOERNE, TEXAS THAT I AM NOT SATISFIED BUT WAS TOLD THAT THERE IS NO OTHER FIX.
Other or unspecified, Jul 6, 2016
SMELL GAS INSIDE THE VEHICLE. I TAKE TWICE INDICATE THAT YOU HAVE PLACED PIECES BUT THE CONTINUOUS SMELL
Other or unspecified, Jul 5, 2016
MY 2013 FORD EXPLORER XLT HAS AN EXHAUST SMELL THAT ENTERS CAR WHEN COMING TO A STOP.BROUGHT IT TO SEVERAL DEALERSHIP EXPLAINING PROBLEM ONE TIME THEY CHANGED MOLDINGS AND BODY PARTS BUT DID NOT RESOLVE ISSUE ANOTHER TIME THEY CHANGED CABIN FILTER BUT DID NOT RESOLVE. ANOTHER DEALERSHIP THEY COULDN'T FIND PROBLEM. THIS NEEDS TO RESOLVED I SPENT A LOT OF MONEY ON THIS VEICHLE. THE SMELL ENTERS VEICHLE WHEN COMING TO A COMPLETE STOP THIS PROBLEM BEEN HAPPENING FOR COUPLE YEARS
Other or unspecified, Jul 5, 2016
WHEN ACCELERATING FROM LESS THAN ~35 MPH TO HIGHER THAN ~55 MPH THE CABIN FILLS WITH EXHAUST SMELL.
Other or unspecified, Jul 5, 2016
STRONG ODOR OF FUMES WHEN ACCELERATING, PASSING.
Other or unspecified, Jul 5, 2016
STRANGE GASEOUS FUMES NOTICED IN 2013 FORD EXPLORER - MOST NOTICABLE AT FULL THROTTLE, DRIVING ON HIGHWAY AND COMING TO A STOP. IT PERSISTED FOR COUPLE OF WEEKS SO TOOK CAR TO DEALER 12/29. MECHANIC COULD NOT SMELL ANYTHING AND CAR RETURNED WITH NO FIX. TOOK CAR BACK IN ON JAN 6TH. DEALER NOTIFIED ME OF THE SERVICE NOTIFICATION AND PERFROMED A FIX INCLUDING EXHAUST REPLACEMENT. PROBLEM WAS THEN RESOLVED BUT I HAD TO PAY FOR TEH ISSUE WHICH WAS OBVIOUSLY ALREADY KNOWN.
Other or unspecified, Jun 16, 2016
WINDSHIELD MOLDING ON DRIVER SIDE SUDDENLY DETACHED AND WENT FLYING OFF ON THE HIGHWAY. PLASTIC MOLDING IS ATTACHED AND GLUED. PLASTIC AND GLUE APPEARED TO BREAK / MELT UNABLE TO HOLD THE MOLDING IN PLACE. IT IS A CRITICAL HAZARD AS THE FLYING MOLDING CAN HIT A VEHICLE / PERSON CAUSING A SERIOUS ACCIDENT OR HARM. LAST YEAR, THE MOLDING ON THE PASSENGER SIDE WAS REPLACED BY THE DEALERSHIP AS IT WAS LOOSE. DEALER NOTED THAT 1) THE MOLDING ON THE EXPLORER WAS A BAD, PLASTIC MADE PART, THAT BEEN REPLACED ON OTHER EXPLORERS AS THE MOLDING WENT FLYING OFF ON THE HIGHWAY, AND 2) THERE MAY BE WATER DAMAGE TO THE VEHICLE DUE TO THE MISSING PART. FLYING OBJECTS ON A HIGHWAY ARE SERIOUS HAZARDS THAT CAN CAUSE SERIOUS ACCIDENTS, EVENT DEATH. FORD NEEDS TO RECALL THE PLASTIC MADE PARTS AND FIND A WAY TO ATTACH A MOLDING THAT DO NOT BREAK / MELT. I AM SERIOUSLY CONCERN FOR THE SAFETY OF OTHER AND THE LIABILITY RISK THE INHERENT LIABILITY TO THE OWNERS OF EXPLORERS IF AN ACCIDENT OR HARM IS CAUSED BY SUCH DEFECTIVE PART.
Other or unspecified, May 31, 2016
VEHICLE RECENTLY STARTED FILLING WITH FUMES, SEEMINGLY EXHAUST FUMES, WHILE AC UNIT ON AND VEHICLE MOVING. CONTINUED WHILE STATIONARY. FUMES STOPPED COMING IN WHEN AC UNIT TURNED OFF. FUMES WERE SICKENING. DRIVING AT ABOUT 25-30 MPH IN TOWN.
Other or unspecified, May 26, 2016
WHILE DRIVING ON THE HIGHWAY THE MOLDING AROUND THE WINDSHIELD DETACHED, BROKE IN HALF AND FLEW OFF THE VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME.
Other or unspecified, May 20, 2016
FOR THE LAST TWO WEEKS THE "DOOR AJAR"LIGHT STAYS ON AFTER STARTING ENGINE AND CLOSING DOOR. DOOR IS PROPERLY CLOSED BUT INDICATOR ON DASH REMAINS ON. INTERIOR LIGHTS STAY ON. DOORS WILL NOT LOCK WHEN DRIVING. CHIME REMINDER DINGS, AND A MESSAGE TO PUT CAR IN PARK WILL APPEAR IN DISPLAY SCREEN. THIS ALL HAPPENS WHEN ATTEMPTING TO DRIVE. VERY DISTRACTING AND DANGEROUS. DON'T KNOW IF DOOR WILL STAY CLOSED IN EVENT OF ACCIDENT AND SITTING AT STOP LIGHTS IN CERTAIN AREAS WITH DOOR UNLOCKED IS NOT SAFE.
Other or unspecified, Engine, Fuel/propulsion system, May 5, 2016
GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.
Steering, Other or unspecified, Feb 15, 2016
LOSS OF POWER STEERING. AFTER EXPERIENCING LOSS OF POWER STEERING ON MULTIPLE OCCASIONS I PERFORMED ONLINE RESEARCH AND BECAME AWARE OF SAFETY RECALL 14S06. I CONTACTED FORD FOR RESOLUTION AND THEY INFORMED ME MY VEHICLE IS NOT SUBJECT TO RECALL. THE VEHICLE WITH SOME 19,000 MILES IS OUR OF WARRANTY (>36 MONTHS). FORD INDICATED THAT ANY REPAIRS FOR THIS DANGEROUS CONDITION WOULD BE AT OWNER EXPENSE. THE VEHICLE WAS PRODUCED ON THE ASSEMBLY LINE IN CHICAGO WHICH WAS THE ORIGIN OF THE VEHICLE DEFECT WHICH PROMPTED THE RECALL. HOWEVER, IT APPEARS TO HAVE BEEN ASSEMBLED APPROXIMATELY 1 MONTH AFTER THE RECALL CUT-OFF. I CONTEND THAT THE DEFECT WAS STILL PRESENT AND THE RECALL SHOULD BE BROADENED. THIS IS A SERIOUS DEFECT WITH POTENTIAL LIFE THREATENING CONSEQUENCES. FORD HAS BEEN UNRECEPTIVE IN EVEN INVESTIGATING THE MATTER. THE VEHICLE WAS MOVING ON THE OCCASIONS WHEN THE POWER STEERING FAILED, WHILE NEGOTIATING A CURVE. MY PROFESSIONAL DRIVER INDICATED THAT THE CAR HAD TO BE STOPPED AND THE VEHICLE RESTARTED TO RESET THE POWER STEERING. NO DRIVER FEEDBACK OF A TROUBLE CODE.
Other or unspecified, Feb 13, 2016
STARTED MY ENGINE. TRUCK WAS IN PARK AND I FEEL THIS BOUNCING/SHAKING WHICH IS QUITE STRANGE. HAVE NO IDEA WHAT THAT CAN BE AND HOW DANGEROUS IT IS WHILE DRIVING. ANOTHER TIME IT HAPPENED WAS WHEN I CAME TO A COMPLETE STOP, STILL IN DRIVE AND AGAIN THE BOUNCING/ SHAKING FEELING I EXPERIENCED AGAIN. I WAS ON A SMOOTH CITY STREET.
Other or unspecified, Jan 17, 2016
THE TAILGATE LIFT IS UNSAFE. IT DOES NOT DETECT WHEN SOMEONE IS UNDER IT WHEN IT LOWERS. I DID NOT KNOW THE PERSON BEHIND THE CAR HAD PUSHED THE BUTTON ON TAILGATE TO LIFT IT. MY DAUGHTER HAD BENT OVER PLACING THINGS IN BACK. UNKNOWN TO ME, I PUSHED THE BUTTON INSIDE CAR TO LIFT THE GATE, BUT INSTEAD IT LOWERED. IT COULD HAVE SQUEEZED THE BREATH OUT OF MY DAUGHTER.
Other or unspecified, Engine, Fuel/propulsion system, Jan 11, 2016
I CURRENTLY OWN A 2013 FORD EXPLORER THAT HAS APPROXIMATELY 51K MILES. I'VE NOTICED ON MORE THAN ONE OCCASION, THAT DURING PERIODS OF SUSTAINED DRIVING WE EXPERIENCE ODOR OF CERTAIN GASES OR FUMES. THESE ODORS ARE NOT CONSTANT, BUT THEY ARE PRESENT WITHIN THE CAB EVEN WHILE THE WINDOWS ARE SECURE. AGAIN, THE ONLY EXPERIENCES OF THESE INCIDENTS SO FAR ARE DURING PERIODS OF DRIVING FOR 2 OR MORE HOURS CONTINUOUSLY. I'VE CHECKED WITH THE FORD MOTOR COMPANY, AND SEARCHED ONLINE AND I HAVEN'T FOUND ANY RECALL INFORMATION REGARDING EMISSION PROBLEMS OF THIS NATURE. WE, OUR FAMILY WOULD APPRECIATE IF MORE RESEARCH COULD BE DONE ON THIS MATTER. WE PERSONALLY BELIEVE THAT MAY LEAD TO A HEALTH RELATED ILLNESS/INJURY. SINCERELEY [XXX] *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
Other or unspecified, Dec 29, 2015
I HAVE GOODYEAR FORTERA P245/65R17 105T TIRES AS OEM ON THIS VEHICLE.THE TREAD HAS DRY ROTTED CRACKS JUST LIKE THE TIRES RECALLED IN 2015.THE FIRST SIGN OF PROBLEM WAS TIRE LIGHT COMING ON. WHY ARE THESE TIRE BEING RECALLED ALSO?
Other or unspecified, Nov 26, 2015
GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.
Other or unspecified, Nov 17, 2015
WHEN ACCELERATING GAS FUMES SMELL INSIDE VEHICLE (ROTTEB EGGS) AFTER COUPLE OF HOURS DRIVING GETTING BAD HEADACHE FROM IT. IT'S VERY HARMFUL FOR PEOPLE INSIDE CAR, BECAUSE IT MY COST CO2 POISONING. DEALER HAVE NO FIX FOR IT.
Other or unspecified, Engine, Fuel/propulsion system, Oct 29, 2015
UNDER HEAVY ACCELERATION (I.E. HIGHWAY ON-RAMP), A VERY STRONG ODOR (BURNING RUBBER, EXHAUST?) ENTERS THE CABIN. THIS HAPPENS EVERY TIME, WHETHER THE AC IS ON OR OFF, RECIRCULATING OR FRESH AIR. THE ODOR IS EXTREMELY STRONG AND LASTS SEVERAL MINUTES. I'M ESPECIALLY CONCERNED FOR MY 3 YEAR OLD SON WHO IS EXPOSED TO THIS.
Other or unspecified, Oct 25, 2015
PAINT IS BUBBLING ACROSS THE FRONT EDGE OF HOOD. FORD IS REFUSING TO REPAIR THE PROBLEM.
Other or unspecified, Oct 23, 2015
EXTERIOR DOOR HANDLES LOOSE AND STICKING.
Other or unspecified, Oct 14, 2015
I HAVE 44,000 MILES AND OVER THE PAST FEW MONTHS HAVE BEEN EXPERIENCING EXHAUST FUMES ENTERING THE CABIN AFTER DRIVING ON THE EXPRESSWAY FOR A PERIOD OF TIME AND COMING TO A STOP WITH THE DEFROST ON AND REAR A/C
Other or unspecified, Oct 13, 2015
EXHAUST GAS ENTERING THE CABIN DURING HARD ACCELERATION OR WHEN DRIVING AT SUSTAINED HIGHWAY SPEEDS. APPEARS TO BE RELATED TO REAR AIR CONDITIONING SUCKING AIR FROM UNDERNEATH REAR OF CAR!
Other or unspecified, Oct 8, 2015
I PURCHASED MY VEHICLE FROM THE JENNINGS ANDERSON FORD DEALER. IT HAD AROUND 17,000 MILES ON IT. SHORTLY AFTER I VEHICLE, I BROUGHT IT IN BECAUSE THE EXHAUST FUMES ARE BEING SUCKED INTO THE VEHICLE WHEN I ACCELERATE SUCH AS GETTING ON THE FREEWAY. DAVID SAVINICH (SERVICE ADVISER) TOLD ME THAT FORD WAS AWARE OF THE PROBLEM AND THEY HAD A FIX FOR IT. THEY INSTALLED THEIR FIX BUT IT IS STILL SUCKING IN EXHAUST FUMES. I TALKED TO JEFF ASHER (SERVICE DEPT MANAGER) AND I ASKED HIM WHETHER FORD HAD A FIX FOR IT. I WAS TOLD NO. I ASKED JEFF TO CALL ME IF THERE WAS A FIX. IT HAS BEEN OVER A YEAR AND THEIR IS STILL NO REPAIR. I GET A BAD HEADACHE EVERY TIME I GET ON THE FREEWAY. IT IS SO BAD THAT IT ALSO MAKES ME NAUSEATED. I AM UNABLE TO USE THE AIR CONDITIONER RECIRCULATATION IN THE CAR.