2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: other or unspecified
344 reports, newest first. Show all
Other or unspecified, Oct 5, 2015
A WARNING POPS UP STATING SHIFT TO PARK WHEN IT IS CLEARLY IN PARK. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW. HAVE TO PUSH THE BUTTON AT FRONT TOP OF SHIFTER A FEW TIMES TO MAKE IT SENSE THAT IT IS IN PARK.
Other or unspecified, Sep 28, 2015
NAGING DOOR JAAR OPEN SENSOR, FOR UNDER 2 YEARS ITS ALREADY FAULTING
Other or unspecified, Sep 21, 2015
DOOR HANDLE BROKE OFF WHEN PULLING ON THE LATCH TO OPEN CAR DOOR.
Electrical system, Other or unspecified, Aug 26, 2015
ON SEVERAL OCCASIONS WITHIN THE PAST 3 WEEKS, WHILE ATTEMPTING TO PUT OUR VEHICLE INTO "PARK" WE RECEIVED A WARNING LIGHT THAT WE NEEDED TO "SHIFT TO PARK", EXCEPT THE SHIFTER WAS PLACED IN THE PARK POSITION EVERY TIME; THIS OCCURRED TO BOTH MY HUSBAND AND MYSELF. I WAS AFRAID THE VEHICLE WOULD NOT STAY IN PARK ON HILLS OR SLOPES IN PARKING LOTS AND IN MY SLOPED DRIVEWAY WHERE THERE ARE LOTS OF SMALL CHILDREN PLAYING AND RIDING BIKES BECAUSE OF THIS WARNING AND WOULD ROLL AWAY KILLING SOMEONE. RECENTLY, OUR EXPLORER WOULD NOT START, OUR KEY FOBS WOULD NOT LOCK OR UNLOCK THE DOORS; I WAS STRANDED. THIS LAST TIME ON AUGUST 24, 2015 I CONTACTED FORD ROADSIDE ASSISTANCE TO TOW IT TO THE CLOSEST FORD DEALERSHIP TO FIND OUT WHAT WAS WRONG. TURNS OUT THE SHIFTER WAS DEFECTIVE AND AS A RESULT IT DRAINED THE BATTERY. IT COST ME $672.39 TO REPLACE THE SHIFTER AND THE BATTERY; WHICH IS A LOT OF MONEY WHEN YOUR OUT OF WORK/RETIRED WITH HEALTH ISSUES. I ALSO KEPT THE OLD PART FOR EVIDENCE. I TALKED TO ANOTHER FORD EXPLORER OWNER WHO ALSO HAD THE SAME PROBLEM AND TO DATE THERE IS NO RECALL I SUPPOSE BECAUSE NO ONE IS DEAD, YET.
Other or unspecified, Aug 6, 2015
DESPITE THE PLETHORA OF CLAIMS POSTED ON THIS SITE ABOUT EXHAUST INSIDE THE CABIN OF 2011-2015 EXPLORERS, AND REPEATED INFORMATION THAT THE "TSB" FORD HAS ISSUED DOES NOT WORK, NHTSA HAS FAILED TO ACT. HOW DARE YOU CONTINUE TO ALLOW SO MANY LIVES TO BE PUT IN UNNECESSARY DANGER? WHAT IS THE COST OF LIFE OVER FORD'S BOTTOM LINE? WHO MUST DIE? IS MY ACCIDENT WHERE I SUDDENLY PASSED OUT AND WRECKED NOT ENOUGH? DO YOU KNOW HOW IT FEELS WHEN YOU'RE TOLD BY A PEDIATRICIAN THAT YOUR 8 YEAR OLD MAY HAVE PERMANENT BRAIN AND PULMONARY DAMAGE FROM CHRONIC EXPOSURE TO CARBON MONOXIDE AND EXHAUST? WHY HAVE YOU DONE NOTHING? I'M A SINGLE MOTHER WHO WAS WILLING TO PAY $52K SO THAT I COULD HAVE A SAFE VEHICLE FOR MY FAMILY, AND INSTEAD WE ARE BEING POISONED. I HAVE HAD THIS VEHICLE IN 6 TIMES WITH NO RESOLUTION AND FORD REFUSES TO BUY IT BACK. I HAVE BEEN REPEATEDLY BEEN LIED TO THAT THE ISSUE IS THE PTU AND CONTINUED TO DRIVE WITH MY CHILDREN UNAWARE WE WERE BEING POISONED FOR 60K MILES. I CANNOT AFFORD ANOTHER VEHICLE UNTIL A FIX SURFACES, WHAT AM I TO DO, DRIVE AROUND WITH THE WINDOWS DOWN? I DON'T FEEL THAT IS ACCEPTABLE IN A $52,000 VEHICLE, DO YOU? WHAT ABOUT THE POTENTIAL LONG TERM HEALTH ISSUES THAT ARE NOW SURFACING? SHOULD I KEEP PUTTING MY KIDS IN THIS CAR SINCE IT IS MY ONLY MEANS OF TRANSPORTATION? WOULD YOU PUT YOUR 4 AND 8 YEAR OLDS IN IT? SHAME ON THE NHTSA FOR NOT TAKING THIS ISSUE SERIOUSLY AND CONTINUING TO ALLOW FAMILIES TO BREATH IN SUCH HAZARDOUS AND LIFE THREATENING FUMES. I HOPE YOU ALL DRIVE ONE OF THESE VEHICLES AND PUT YOUR BABIES IN THEM AND THEY GET SICK, JUST LIKE MINE, SO THAT MAYBE THEN YOU'LL REACT. THOSE THAT READ THIS MESSAGE SHOULD BE EMBARRASSED FOR YOUR FAILURE TO DO NOTHING OVER SUCH A SEVERE "DESIGN FLAW", YOUR FAILURE TO ACT MAKES YOU NOT JUST DISGUSTING EXAMPLES OF HUMAN BEINGS, BUT AMERICANS IN PARTICULAR. DO I HAVE YOUR ATTENTION NOW?
Structure, Other or unspecified, Aug 3, 2015
MY MECHANIC DISCOVERED RUST BUBBLES ON MY HOOD ON OR ABOUT JUNE OF 2015 . IT IS VERY AWFUL LOOKING FOR A VEHICLE WHICH IS ONLY 2 YEARS OLD AND PARKED WHERE THERE IS NO RIVER WATERS.
Other or unspecified, Jul 22, 2015, crash
2011-2015 FORD EXPLORER THERE IS A "DESIGN FLAW" IN WHICH THE INTERNAL CABIN AIR VENTS ARE SUCKING IN EXHAUST AND CARBON MONOXIDE. FORD HAS ISSUED A FIX (TSB 14-0130) BUT NOT A RECALL AND THERE IS A CLASS ACTION LAWSUIT. FOR ME IT IS HAPPENING ON ACCELERATION AND GOING UP STEEP GRADES AND THERE IS A SULFUR/MECHANICAL BURNING SMELL THAT WAFTS IN. THE KIDS AND I, AS WELL AS ANYONE ELSE IN THE CAR FOR LONG DURATIONS, HAVE BEEN GETTING MIGRAINES, DIZZY AND JUST FLAT OUT SICK. I DRIVE FOR WORK AND THE DIZZINESS AND MIGRAINES HAS BECOME SO FREQUENT, AS WELL AS MIXING UP WORDS WHEN I'M SPEAKING, THAT I WAS BEGINNING TO THINK SOMETHING IS SERIOUSLY WRONG WITH ME. I PASSED OUT AND WRECKED IT WHEN I HAD ONLY 20,000 MILES ON IT AND I KEPT SAYING "I DON'T UNDERSTAND WHAT HAPPENED, I JUST PASSED OUT". I HAD GONE UP THE GRADE ON 101, WHERE THE FUMES BECOME EXTREMELY POTENT, EXITED, AND HAD JUST GOT ON TO THE RANCH ROAD AND WAS GOING SLOW AND I WAS (FOR THE MOST PART) UN-INJURED AND NO ONE WAS WITH ME. I HAVE HAD IT IN 5 TIMES FOR THE SMELL BUT IT WASN'T UNTIL THIS LAST TIME THAT THEY TOLD ME WHAT WAS REALLY GOING ON. FORD WOULDN'T PAY FOR THE FIX EVEN THOUGH I HAVE A FORD PREMIUM 100K MILE WARRANTY BECAUSE THEIR WARRANTY EXCLUDES "DESIGN FLAWS" BUT FORTUNATELY HENRY CURTIS FORD PICKED UP THE TAB AND I HAD TO PAY THE $100 DEDUCTIBLE. WHILE THE PROBLEM IS NOT HAPPENING AS FREQUENTLY, IT STILL HAPPENS IN CERTAIN CONDITIONS. FORD IS REFUSING TO GIVE ME A NEW CAR. THIS IS A VERY DANGEROUS "DESIGN FLAW", WHICH MEANS IT'S IN EVERY EXPLORER OUT THERE, INCLUDING THE ONES THE LAW ENFORCEMENT OFFICIALS DRIVE. EVERY ONE NEEDS TO KNOW AND FORD NEEDS TO DO A RECALL BEFORE SOMEONE DIES...UPDATED 09/15/15 *BF UPDATED 12/05/2017*CN
Other or unspecified, Jul 21, 2015
EXHAUST FUMES ARE COMING IN THE CAB. STRONG SMELL WHEN ACCELERATING FAST. MY EYES BURN AND WATER EVERYTIME I DRIVE IT. MY ALLERGIES HAVE BEEN OFF CHARTS SINCE WE PURCHASED IT IN MAY 2015. I TOOK IT TO FORD THINKING I HAVE BUMPER TO BUMPER AND 46000 MILES LEFT ON MY WARRANTY SO I THOUGHT THEY WOULD SOLVE IT'S PROBLEM. THEY CALL ME AT WORK AND TELL ME IT'S NOT COVERED UNDER WARRANTY. THEY TELL ME IT WILL COST ME $700 TO FIX. I FEEL LIKE THAT'S ON FORD TO FIX.
Other or unspecified, Engine, Jul 13, 2015
RADIATOR HOSE BREACHED, DECOMPRESSING RADIATOR. RADIATOR HOSE WAS RUBBED OPEN BY NEARBY METAL COMPRESSOR LINE RUNNING PERPENDICULAR. HOLE WAS 1" BY 1/2". RADIATOR IMMEDIATELY EMPTIED, ENGINE OVERHEATED AND SHUDDERED. REPAIR MADE BY FORD DEALERSHIP ONLY REPLACED HOSE AND FLUSHED COOLANT. FORD DID NOT REMEDY SITUATION WHERE METAL COMPRESSOR LINE IS ADJACENT AND SOMETIMES IN CONTACT WITH RADIATOR HOSE. I HAVE PHOTO AND VIDEO PROVING THE AC LINE RUBBED THE HOSE OPEN.
Other or unspecified, Service brakes, Engine, Jul 13, 2015
AT THE3200 MILEAGE I EXPERINCE BRAKE ISSUES ROTARY HAD TO BE REPLACED .ON THE FIRST WEEK OF JULY 2015 ADDITIONAL BRAKE WORK HAD TO BE REDONE.ON JULY10TH 2015 WHILE DRIVING THE AC UNIT WENT OUT COMPLETLY WHILE I WAS DRIVING ON A LONG EXTENDED TRIP BARELY MADE IT HOME NO AIR WIERD SCREEHIN NOISE. SCHEDULED TO GO BACK TO REPAIR7-14-15 . I PURCHASE THE VEHICLE JULY 2014.THE VEHICLE HAS 36000. VERY UNHAPPY AT THIS POINT THINKING ABOUT RETURNING THE VEHICLE AND STARTING OVER WITH SOME OTHER VEHICLE
Other or unspecified, Jul 7, 2015
THE FRONT EDGE OF THE HOOD HAS BUBBLING PAINT, DEALER TRIED TO HAVE FORD COVER THE REPAIR BUT FORD DENIED THE REPAIR. DEALERSHIP INSTRUCTED ME TO CALL FORD CUSTOMER SERVICE AND FILE A COMPLAINT. FORD CUSTOMER SERVICE SUGGESTED I FILE A COMPLAINT HERE WITH NHTSA.
Other or unspecified, Jun 2, 2015
FIGURED OUT THAT THE CONSTANT ANNOYING FLAPPING NOISE DURING CROSS WINDS WHILE DRIVING AT HIGHWAY SPEEDS THAT SEEMED TO BE COMING FROM THE WINDSHIELD TRIM OR LOWER DOOR POST WAS ACTUALLY COMING FROM A LOOSE PANEL FASTENER OR SHIELD CLIP ON THE INNER FENDER SPLASH SHIELD/SKIRT. THERE ARE SEVERAL OF THESE FASTENERS AND ONE WAS LOOSE ENOUGH TO ALLOW THE SHIELD TO VIBRATE. ONCE THAT WAS RESECURED IT HASN'T MADE THE NOISE SINCE.
Other or unspecified, Engine, May 21, 2015
BURNT OIL SMELL DURING ACCELERATION OR LONG TRIPS. THIS IS EASILY REPEATABLE AND HAPPENS EVERY TIME.
Other or unspecified, Engine, Mar 20, 2015
EXHAUST FUMES IN CABIN WHEN ACCELERATED. *TR
Other or unspecified, Nov 11, 2014
WHEN ACCELERATING, EXHAUST/GAS FUMES EMITTED INSIDE THE VEHICLE THROUGH THE VENT SYSTEM. FUMES ARE MORE PROFOUND IN THE REAR, INSIDE VEHICLE. WHEN VENT/CLIMATE SYSTEM IS OFF, NO FUMES. SEEMS TO BE MORE PROFOUND WHEN AC IS OPERATING, NEVERTHELESS THE FUMES ACCUMULATE TO THE REAR. STARTED NOTICING ON 11/8/2014 AND HAS WORSENED EACH DAY SINCE. DEALER APPOINTMENT MADE FOR 11/12/2014.
Other or unspecified, Oct 21, 2014
HEAR A THUNK WHEN CHASSIS UNDER CERTAIN STRESS. DEALERSHIP REPORTS IT IS LIKELY BODY SUPPORTS THAT NEED TO BE REPLACED.
Other or unspecified, Jul 7, 2014
WHEN HARD ACCELARATION UP TO 4K RPM EXHAUST SMELL OR BAD ODOR (SOMETHING LIKE BURNT) COMES IN FROM CABIN..I BROUGHT MY CAR TWICE AT FORD SERVICE AND THEY DO TSB BUT STILL NO IMPROVEMENT.
Engine and engine cooling, Other or unspecified, Jul 7, 2014
WHEN ACCELERATING A STONG EXHAUST SMELL IS PRESENT IN THE VEHICLE CABIN. THIS IS MOST PRONOUNCED DURING A LONG ACCELERATION I.E. WHEN ENTERING A HIGHWAY. FOLLOWING A PERIOD OF ACCELERATION WE NEED TO OPEN THE WINDOWS TO PURGE THE EXHAUST FROM THE CABIN. THIS IS REGARDLESS OF THE HEATING/COOLING SYSTEM BEING ON OR OFF, OR IF THE RECIRCULATION FEATURE IS ENABLED. THE DEALERSHIP IMPLEMENTED A TECHNICAL SERVICE BULLETIN FOR THIS CONDITION AND IT HAD NO IMPROVEMENT. *JS
Other or unspecified, Engine, Feb 11, 2013
I JUST BOUGHT A 2013 FORD EXPLORER LAST WEEK AND I AM HAVING AN ISSUE WITH BURNT OIL SMELL GETTING INSIDE THE CABIN EVEN WITH A/C IN RECIRCULATION MODE. IT IS SUCH A DISAPPOINTMENT TO PAY OVER 40K FOR A BRAND NEW SUV AND BEEN DEALING WITH SUCH AN ISSUE. I HAVE A NEWBORN AND I AM AFRAID TO TAKE IT WITH ME IN THE EXPLORER BECAUSE I GUESS IT IS HARMFUL FOR ANYBODY. FIRST TIME I BOUGHT A FORD AND I AM NOT HAPPY ABOUT MY DECISION TO SWITCH BRANDS. I TOOK TO THE DEALERSHIP AND NEED TO GO BACK ON MONDAY TO DO A SYSTEM UPDATE BUT I DON'T THINK UPDATING THE SOFTWARE IT'S GOING TO SOLVE THE PROBLEM. I HOPE SOMEONE FROM FORD CAN READ THIS AND PAY ATTENTION TO US BECAUSE IT'S NOT HEALTHY TO BE DRIVING INHALING HARMFUL FUMES. *TR