2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: other or unspecified
344 reports, newest first. Show all
Other or unspecified, Apr 24, 2019
CORROSION OF THE AC LINES RUNNING UNDER THE VEHICLE AND OF THE REAR AC CONDENSER HOUSING, WHICH IS EXPOSED TO THE ENVIRONMENT, CAUSED A COMPLETE FAILURE OF THE AC SYSTEM AND ALLOWED ALL OF THE REFRIGERANT TO LEAK INTO THE ENVIRONMENT.
Other or unspecified, Apr 19, 2019
WHILE DRIVING DOWN THE HIGHWAY MY PASSENGER WINDSHIELD MOLD FLEW OFF THE CAR ALMOST CAUSING AN ACCIDENT.
Seat belts, Seats, Other or unspecified, Apr 12, 2019
RAIN WATER LEAKING INTO THE VEHICLES BACK HATCH AND COMING THROUGH THE SEAT BELTS, CAUSING WET SEAT BELTS, SEATS, SPARE TIRE EQUIPMENT, AND PERSONAL AND ITEMS IN CARGO AREA.
Other or unspecified, Apr 2, 2019
FUERTE OLOR A MONOXIDO DE CARBONO EN INTERIOR DE LA CABINA
Other or unspecified, Mar 21, 2019
I HAVE A 2013 FORD EXPLORER AND JUST TODAY FOUND OUT ABOUT THE CARBON MONOXIDE PROBLEM. BOUGHT IT CERTIFIED/USED FROM A FORD DEALER IN TN IN 2016. ABOUT THAT TIME, I STARTED HAVING HEADACHES AND DIZZY SPELLS, AND WEAKNESS IN MY ARMS AND LEGS. THE SAME SYMPTOMS I JUST LEARNED TODAY OTHER PEOPLE HAVE EXPERIENCED IN A FORD EXPLORER. IN DEC 2017 I MOVED TO FL AND THE FIRST FEW MONTHS I WAS HERE I HAD MY CAR TO THE FORD DEALER NUMEROUS TIMES FOR A DIFFERENT PROBLEM (THE SYNC ISSUE). NEVER WAS I TOLD ANYTHING ABOUT A CARBON MONOXIDE PROBLEM. WHEN I GET OFF WORK TODAY I AM GOING TO BUY A CM DETECTOR TO CHECK THIS. I AM VERY SUSPICIOUS THAT THIS IS WHAT HAS CAUSED ALL THE MEDICAL PROBLEMS I SUDDENLY BEGAN EXPERIENCING ABOUT 3 YRS. AGO. I'M ALSO CONTACTING AN ATTORNEY.
Steering, Other or unspecified, Mar 9, 2019
I PURCHASED MY CAR BRAND NEW IN 2012. I HAVE A 2013 FORD EXPLORER. THERE WAS A RECALL #14S06 IN 2014 THAT DID NOT INCLUDE MY CAR, WHICH WAS MANUFACTURED IN THE SAME YEAR. THE CARS STEERING ISSUE IS A MECHANICAL MANUFACTURING DEFECT. I AM TOLD THAT "BECAUSE MY CAR WAS NOT LISTED WITHIN THE DATES LISTED WITHIN THE YEAR 2012 THAT THE RECALL WAS ISSUED". DESPITE NOTICES, THERE IS STILL A MANUFACTURER'S DEFECT THAT I WAS TOLD THAT FORD WOULD NOT RESOLVE. THIS DEFECT IS THROUGH NO FAULT OF MY OWN. THE CAR HAS LESS THAN 100K ON IT. I ALMOST HAD AN ACCIDENT BECAUSE IT JUST SUDDENLY LOCKED UP AND WOULDN'T EVEN TURN AND BECAME INOPERABLE. I WOULD JUST LIKE FORD TO PROVIDE REIMBURSEMENT OR REPLACEMENT PARTS FOR THE REPAIRS. I AM NOT TRYING TO GET THEM TO BUY ME A NEW CAR. THE DEALER IS CHARGING $2500+ TO REPAIR IT. I BELIEVE THAT FORD KNEW OR SHOULD HAVE KNOWN THAT THE PROBLEM WOULD NOT ONLY BE LIMITED TO CARS THAT WERE WITHIN A CERTAIN TIME FRAME, RATHER, THEY KNEW OR SHOULD HAVE KNOWN THAT THE ISSUE COULD EXTEND TO OTHER VEHICLES OF THE SAME TYPE THAT WERE MANUFACTURED WITHIN THE SAME YEAR.
Power train, Other or unspecified, Feb 23, 2019, crash
THE VEHICLE WILL NOT STAY ENGAGED IN PARK. THIS IS THE THIRD TIME THIS HAS BEEN REPAIRED. HOWEVER, THIS TIME IT ROLLED BACKWARDS INTO SOMEONE ELSE'S VEHICLE. OUR VEHICLE WAS IN PARK AT THE TOP OF THE DRIVEWAY FOR NEARLY 2 HOURS BEFORE THE PERSON PARKED BEHIND OR VEHICLE. THEY WHERE AT OUR HOUSE FOR ABOUT AN HOUR, WHEN THEY WHERE LEAVING WE NOTICED THAT OUR VEHICLE HAD DISENGAGED FROM PARK AND ROLLED 15' DOWN THE DRIVEWAY INTO THEIR VEHICLE. THANKFULLY, THERE WERE ONLY A FEW SCRATCHES ON EITHER VEHICLE. OUR DRIVEWAY IS FAIRLY FLAT, IT HAS A 1-3 DEGREE SLOPE TO IT. LEADING TO THE CONCLUSION, THAT THERE IS NOT A LARGE INCLINE THAT THE VEHICLE WAS NOT FORCED OUT OF PARK. THERE HAS TO BE SOMETHING WRONG WITH THE WAY THE TRANSMISSION IS ENGAGED INTO PARK OR THERE IS YET ANOTHER PROBLEM WITH THE SHIFT LINKAGE. THE SHIFT LINKAGE WAS ADJUSTED THE FIRST TIME THIS HAPPENED. THE SECOND TIME THE SHIFT LINKAGE WAS REPLACED. WE ARE TAKING IT BACK TO THE DEALER TODAY TO SEE WHAT THEY FEEL NEEDS REPLACED THIS TIME.
Other or unspecified, Feb 13, 2019
EXHAUST SMELL INSIDE THE CAR. STARTED WHEN PARKED WITH ENGINE TURNED ON, CONTINUED WHILE DRIVING ON THE STREET AND HIGHWAY. AT THE BEGINNING WAS NOT SURE IF IT IS FROM MY CAR, OPENED WINDOWS, THEN CLOSED THEM AGAIN COUPLE TIMES AND THE SMELL CONTINUED. HAD TO DRIVE WITH OPEN WINDOWS TO GET HOME. MY DAUGHTER, ME ,DOG AND CAR SEATS AND BLANKETS SMELLED VERY BAD, HAD TO WASH EVERYTHING. PLUS STARTED TO HAVE LIGHT HEADACHE WHILE DRIVING.
Suspension, Wheels, Other or unspecified, Feb 5, 2019
IN 2013 THE DEALER REFUSE TO WORK ON THE ISSUE WHILE IT WAS UNDER WARRANTY. EITHER THE WHEEL HUB AND BEARINGS ARE OUT OR THE STRUTS ARE DEFECTIVE.THE SOUND HAPPENS IN MOTION AND STATIONARY IF MOVING THE STEERING WHEEL TO THE LEFT AND RIGHT. I HAVE CALLED AND COMPLAINED AND WAS TOLD THAT THERE WAS RECALLS FOR THIS MAKE AND MODEL BUT NOT WITH MY VIN NUMBER. WAS TOLD THAT A BASE MODEL ISN'T THAT IMPORTANT. CALLED AGAIN TO REPORT IT TO FORD 2/4/2019 AND WAS TOLD THAT THERE ARE ISSUES WITH YOUR MAKE AND MODEL AND THERE WASN'T ANY THING THEY COULD DO UNTIL NHTSA STEPS IN AND DIRECT ME TO THIS WEBSITE.
Seat belts, Other or unspecified, Jan 26, 2019
PURCHASED MY 2013 FORD EXPLORER LIMITED WITH 50 MILES ON IT IN NOVEMBER 2012.DURING 2015 HAD A STRONG MOLD SMELL,UPON INVESTIGATION FOUND APPROXIMATELY 3'' OF WATER IN MY SPARE TIRE STORAGE AREA, 3RD ROW SEAT SHOULDER BELT WET AND CARPET UNDER 3RD ROW SEAT PASSENGER SIDE SOAKED.TOOK TO FORD DEALERSHIP WHILE UNDER WARRANTY ON 4-27-2015 / 32,002 MILES,HAD 17 DAYS.TOOK IN UNDER WARRANTY 6-25-2015 WITH 34,460 MILES,HAD 4 DAYS.TOOK IN 3-11-16 WITH 44,501 MILES,DEALERSHIP SENT VEHICLE TO THEIR BODYSHOP FOR 4 DAYS.TOOK TO DEALERSHIP 2-14-18 THEY SENT IT OFF SIGHT TO JR'S AUTOMOTIVE TO REPAIR WATER LEAK.TOOK TO DEALERSHIP 1-20-19 FOR EXACT SAME ISSUE THAT I HAVE HAD FOR APPROXIMATELY 5 YEARS, FOUND WATER IN VEHICLE SAME AREA 2 DAYS LATER.IN THE APPROXIMATELY LAST 5 YEARS I HAVE HAD 2 CASES OPENED WITH "FORD CUSTOMER RELATIONS CENTER"AS DESCRIBED IN THE MANUAL THAT CAME WITH THE VEHICLE PLUS FILED A CLAIM WITH BBB WHEN IT WAS APPARENT THAT I WOULD NEVER GET OFF OF THE MERRY-GO-ROUND WITH FORD.BBB TURNED ME DOWN BASE ON TOO MANY MILES ON VEHICLE WHICH REMEMBER IS NOT A MECHANICAL ISSUE BUT A WEATHER DEPENDENT ISSUE.I COULD HAVE TAKEN VEHICLE TO DEALERSHIP DOZEN OF TIMES DURING THIS PERIOD BUT BECAUSE OF INCONVENIENCE WITHOUT A VEHICLE AND WORKING 12 HOUR SHIFT WORK IT WAS JUST IMPRACTICABLE.ALL ISSUES WITH WATER INSIDE OF VEHICLE WAS WHEN I CHECKED IT AFTER IT WAS PARKED AND OF COURSE WITH RAIN OR MELTED SNOW INVOLVED AND ON A CITY STREET.
Other or unspecified, Jan 7, 2019
I GET SICK; HEADACHE, NAUSEA, FEELING REALLY TIRED AND BLURRY VISION AFTER TRIPS MORE THAN 2 JOURS
Other or unspecified, Fuel/propulsion system, Jan 4, 2019
SMELL EXHAUST WHILE DRIVING VEHICLE AND ODOR IS REALLY STRONG
Other or unspecified, Dec 5, 2018
BROUGHT MY VEHICLE IN TO FORD DEALERSHIP FOR FORD CARBON MONOXIDE CUSTOMER SERVICE PROGRAM #17N03. WAS CALLED BY THE DEALERSHIP TO TELL ME THAT THE TRANSFER CASE IS LEAKING AND NEEDS TO BE REPLACED ALONG WITH THE SWAY BARS AND LINKS. I SEE THAT MANY OTHER COMPLAINTS HAVE BEEN LODGED REGARDING THIS TYPE OF REPAIR. FOR THE AGE OF THE VEHICLE AND HOW LITTLE IT IS DRIVEN THESE SEEM LIKE PRICEY REPAIRS. I DRIVE A 2013 FORD EXPLORER WITH 74,000 MILES ON IT. PLEASE ADVISE.
Other or unspecified, Dec 1, 2018
I BROUGHT THIS VEHICLE 3 YEARS AGO FROM LIBERTY FORD. MY TRUCK HAS BEEN SERVICED WITH THEIR COMPANY SINCE I BROUGHT THE CAR. NOW TODAY I WAS TOLD BY MY MECHANIC THAT I HAVE TO REPLACE MY TRANSFER CASE. I WAS UNABLE TO DRIVE THE TRUCK WAS STALLING, I COULDN'T DRIVE OR GIVE IT GAS IN THE MOTION WHEN I WAS DRIVING AND NEEDED TO BE TOWED TO MY MECHANIC SHOP. IT SOUNDED LIKE MY TRUCK WAS DRAGGING. THE COST OF A TRANSFER CASE IS OVER 1,000 NOT INCLUDING LABOR AND I THINK THIS SHOULD BE INVESTIGATED AND WITH A TRUCK ALMOST 6 YEARS OLD. I THINK IT'S A DEFECT AND ALSO MY CHECK ENGINE LIGHT IS ON FOR NO REASON AT ALL. PLEASE INVESTIGATE THIS CLAIM AND OTHER VEHICLE AS MINE. I THINK THIS SHOULD BE A RECALL AGAINST FORD.
Other or unspecified, Nov 30, 2018
EXHAUST MANIFOLDS HAVE DETERIORATED, ALLOWING EXHAUST GASES INTO THE CABIN WHEN VEHICLE IS MOVING. PROBLEM CONFIRMED BY REPAIR SHOP, WHICH ESTIMATES $2,000 TO REPLACE THE EXHAUST MANIFOLDS AND THE ATTACHED CATALYTIC CONVERTERS. THIS APPEARS TO BE A PROBLEM THAT IS KNOWN TO FORD, BASED ON NEWS ARTICLES.
Other or unspecified, Nov 19, 2018
ABOUT A YEAR AGO I WENT THROUGH THE PROCESS TO GET MY EXPLORER 'FIXED' WITH THE EXHAUST SMELL ISSUE. AND I THOUGH ALL WAS WELL. THEN THIS YEAR ONCE I STARTED USING THE HEATER IN MY VEHICLE IT BECAME MUCH WORSE THAN IT WAS LAST YEAR. MY TODDLER COMPLAINS OF HEAD ACHES AFTER CAR RIDES AND I GET LIGHT HEADED AND VERY NAUSEOUS. IF THE CAR IS LEFT RUNNING FOR EVEN 30 SECONDS WITH 50 FEET OF CLEARANCE BEHIND IT THE CABIN IS FILLED WITH AN UNBEARABLE AMOUNT OF EXHAUST SMELL. I'M SCARED FOR THE LIVES OF MY CHILDREN DRIVING THIS VEHICLE NOW THAT IT'S WINTER AND I NEED TO BE ABLE TO RUN THE HEATER. IT IS FINE AS LONG AS I HAVE THE CLIMATE CONTROL TURNED COMPLETELY OFF. BUT THAT'S UNREASONABLE WHEN IT'S 19 DEGREES OUTSIDE AND I HAVE YOUNG CHILDREN. I BOUGHT A CAR WITH A HEATER I SHOULD BE ABLE TO USE IT. LIKE I SAID IT IS MUCH WORSE WHEN THE CAR IS JUST SITTING PARKED AND RUNNING BUT THE SMELL IS PRESENT AT ALL TIMES WHILE THE HEATER IS IN USE.
Other or unspecified, Nov 5, 2018
THE CABIN SMELLS OF EXHAUST WHILE DRIVING. IT SMELLS THIS WAY ON CITY STREET OR HIGHWAY. THE SMELL GETS WORSE THE LONGER THE CAR IS RUNNING. WE HAD THE WORKAROUND THAT FORD SUGGESTED DONE AND IT HAS NOT HELPED THE ISSUE.
Other or unspecified, Nov 3, 2018
SMELL OF EXHAUST WITHIN CAB OF THE VEHICLE WHILE IN MOTION AND STATIONARY. SMELL CAN BE OVERPOWERING AND THE EFFECTS CAN MAKE THE OCCUPANTS FEEL NAUSEOUS. FORD HAD BEEN NOTIFIED SEVERAL TIMES OF THIS MATTER AND WAS NOT ABLE TO FIND OR DUPLICATE THE PROBLEM.
Other or unspecified, Nov 2, 2018
THE ROOF OPERATING PANEL MODULE IS BAD. MY MOON/SUNROOF IS STUCK IN THE OPEN POSITION. WE STOPPED AT THREE DIFFERENT DEALERSHIPS TO SEE IF THEY COULD SHUT IT SO WE DIDN'T HAVE TO DRIVE IN THE RAIN WITH IT OPEN THEY WERE ABLE TO PUT PLASTIC ON TOP OF IT BUT NOW IT'S JUST SITTING IN MY GARAGE UNTIL WE CAN COME UP WITH MONEY TO FIX IT
Seat belts, Seats, Other or unspecified, Oct 29, 2018
WHEN IT RAINS, WATER POURS IN FROM DRIVER SIDE 3RD ROW SEAT BELT. APPARENTLY THIS IS A COMMON PROBLEM ON FORD EXPLORERS DUE TO POOR WELDING ISSUES, YET NOTHING HAS BEEN DONE ABOUT IT. I AM CONCERNED ABOUT FUTURE MOLD AND MILDEW ISSUES IN THE CAR. I DRIVE AROUND 3 YOUNG CHILDREN AND DO NOT WANT ANY HEALTH ISSUES BECAUSE OF THIS FLAW. FORD NEEDS TO STEP UP AND ISSUE A RECALL SO IT CAN BE FIXED. I DO NOT HAVE THOUSANDS OF DOLLARS TO FIX THEIR WELDING MISTAKES.
Other or unspecified, Oct 10, 2018
DRIVING ON A HIGHWAY AT 70 MPH, THE WINDSHIELD DRIVERS SIDE MOLDING BECAME DETACHED, STARTED SHREDDING (CAUSING A DENT IN THE DOOR) AND BEFORE I COULD PULL OVER, FLEW OFF THE EXPLORER. PART OF THE MOLDING IS STILL ATTACHED (ABOUT 1/4 PIECE). VERY GLAD IT DID NOT HURT ANYONE, BUT WHAT IF A MOTORCYCLE WAS BEHIND ME? THIS DOES NOT HAVE A RECALL THROUGH FORD. WHEN I ORDERED MY PART, ESTIMATED AT #450.00, 3 OTHER PEOPLE HAD THE SAME PROBLEM THE SAME DAY, ACCORDING TO THE PARTS COUNTER PERSON.
Other or unspecified, Sep 25, 2018
2013 FORD EXPLORER XLT, FACTORY SEAMS NOT SEALED UNDER POWER LIFT GATE IN REAR CAUSED WATER LEAKING INTO THIRD ROW SEAT FROM SEATBELT, CARPET HAD MILDEW AND MSEATBELT WAS DRENCHED, TOOK TO FORD DEALERSHIP THREE TIMES WITHOUT RESOLVE AND HAD TO SELF PAY BECAUSE EXTENDED WARRANTY DID NOT COVER WATER LEAKS. WOULD NEVER HAVE NOTICED THIS FIRST OCCURRENCE IF I HAD NOT PURCHASED CUSTOM WEATHER TECH FLOOR MATS THROUGHOUT VEHICLE WHICH ALLOWED ME TO SEE THE POOLING OF WATER. HAD TO TELL THE FORD DEALERSHIP WHAT TO FIX AFTER ONLINE RESEARCH AND MULTIPLE FORUMS WITH SAME COMPLAINT. NOW HAS SEVERAL INCHES OF WATER LEAKING FROM RIGHT DRIVERS SIDE INTO FLOORBOARD, BELT SQUEALS WHEN ACCELERATING IN RAIN CAUSING LIGHTS TO DIM AND VEHICLE TO SLOW DOWN. OBVIOUS MANUFACTURER DEFECT. MILDEW SMELL VERY STRONG COMING FROM AIR VENTS CAUSING HEADACHES WHEN DRIVING VEHICLE. THIS LEAK OCCURS AFTER AFTER EVERY RAINSTORM WHILE VEHICLE IS STATIONARY AND WILL LEAK INTO CABIN ONTO LEG WHILE DRIVING IN THE RAIN, LEAKAGE ENTRANCE POINT UNKNOWN, BUT EXITS INTO VEHICLE UNDER STEERING WHEEL. FORD CORPORATE CONTINUES TO BLOW ME OFF AND WANTS ME TO PAY FOR A DIAGNOSIS WHICH I HAVE ALREADY DONE. THERE NEEDS TO BE A RECALL WHICH FIXES ALL LEAK POINTS WITH PROPER SEAM SEALANT AND ALL CARPETS AND AIR SYSTEM IN VEHICLE BEING REPLACED AS MOLD CAUSES RESPIRATORY HEALTH ISSUES.
Other or unspecified, Sep 18, 2018
GOODYEAR FORTERA HL TIRES SHOWED CRACKING AFTER ONLY 19,540 MILES ON 2013 FORD EXPLORER PURCHASED NEW IN JANUARY 2013. AFTER THIS DISCOVERY, I NEED TO REPLACE ALL 4 TIRES.TIRE NUMBERS ARE DOT 4B8T MANUFACTURED IN CANADA ON 3/2012.
Structure, Other or unspecified, Sep 11, 2018, crash
THE VEHICLE IS ROLLING AWAY WHILE IN "PARK". IT IS THE EXACT PROBLEM DESCRIBED FOR OTHER FORD VEHICLES BUT THE EXPLORER IS NOT ON THE RECALL LIST. WE HAVE EXPERIENCED THIS OCCURRENCE TWICE NOW. THE FIRST TIME IT OCCURRED, THE VEHICLE ROLLED OUT OF OUR GARAGE AND INTO FENCE AND TREE. THE SECOND TIME, IT ROLLED OUT OF A PARKED SPOT WHILE MY WIFE WAS IN THE DRIVER SEAT AND CLEARLY OBSERVING THE TRANSMISSION WAS IN "PARK".
Other or unspecified, Aug 19, 2018
EXHAUST SMELL IN THE CAB