2013 Ford Explorer

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 2,234

Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.

Primary concernSteering835 reports · 37% of complaints
Owner complaints2,234Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Steering835
  2. Structure438
  3. Other or unspecified344
  4. Engine225
  5. Electrical system163
  6. Fuel/propulsion system120
  7. Power train119
  8. Suspension79

Recalls and investigations

  1. Structure, body, roof and pillarsJan 19, 2024

    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

    Campaign 24V031000 on NHTSA.gov

  2. Suspension, rearSep 22, 2021

    Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

    Campaign 21V746000 on NHTSA.gov

  3. Suspension, rearJul 15, 2021

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

    A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

    Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

    Campaign 21V537000 on NHTSA.gov

  4. Suspension, rearMar 12, 2021

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

    Campaign 20V675000 on NHTSA.gov

  5. Suspension, rearJun 10, 2019

    Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

    A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

    Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

    Campaign 19V435000 on NHTSA.gov

  6. Wheels, hubAug 28, 2017

    Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

    A loss of the wheel or wheel end can increase the risk of a crash.

    Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

    Campaign 17E048000 on NHTSA.gov

  7. Fuel system, gasolineDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

    Campaign 15V812000 on NHTSA.gov

  8. Structure, body, doorMar 24, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

    If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

    Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

    Campaign 15V171000 on NHTSA.gov

  9. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

    If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

    Campaign 14V286000 on NHTSA.gov

  10. Latches/locks/linkagesJun 26, 2013

    Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.

    If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.

    Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.

    Campaign 13V270000 on NHTSA.gov

  11. Fuel system, gasolineMay 31, 2013

    Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

    Campaign 13V227000 on NHTSA.gov

  12. Fuel system, gasoline, storage, tank assemblyMar 27, 2013

    Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V109000 on NHTSA.gov

Representative owner complaints: other or unspecified

344 reports, newest first. Show all

  1. Structure, Other or unspecified, Aug 15, 2018

    NOTICED LEAK INTO SPARE TIRE WELL YEARS AGO AND JONES FORD IN N. CHARLESTON COULD NOT FIND A LEAK. 8/13/2018 TOOK OUR VEHICLE IN FOR THE SAME EXACT PROBLEM AND FOUND THE WATER POURS DOWN THE THIRD ROW SEATBELTS ANYTIME IT RAINS. THERE IS NOW MOLD IN THE CARPETED AREA BELOW THE 3RD ROW SEATS. THE LEAK HAPPENS WHILE THE CAR IS STATIONARY, DRIVING, ANYTIME IT IS RAINING.

  2. Other or unspecified, Aug 3, 2018, crash

    10-15 MINUTES AFTER COMMUTING ON THE SUN COAST PARKWAY IN FLORIDA, I EXPERIENCED DOUBLE VISION, BECAME UNABLE TO THINK CLEARLY OR MAKE DECISIONS (IE: TO PULL OVER AND CALL FOR HELP), AND HIT NUMEROUS UPRIGHT, RUBBER BARRIERS WHICH SEPARATE THE EXPRESS LANE FROM THE OTHER LANES OF TRAFFIC, AS WELL AS EITHER A TEMPORARY CONCRETE DIVIDER OR METAL RAIL. MUCH OF THE FOLLOWING 24 HOURS AFTER MY ACCIDENT ARE FOGGY OR I DO NOT REMEMBER AT ALL. AFTER 2 FULL NEUROLOGICAL WORK-UPS, I STILL HAVE NO DEFINITIVE DIAGNOSIS. RECENTLY, I RECEIVED THE RECALL NOTICE FOR POSSIBLE EXHAUST ISSUES IN FORD EXPLORERS. MY SUV SUSTAINED SIGNIFICANT DAMAGE AND HAS SINCE BEEN REPAIRED.

  3. Electrical system, Other or unspecified, Fuel/propulsion system, Jul 25, 2018

    RANDOMLY HONKS WITH AND WITH FOB IN OR NEAR CAR AND WITHOUT THE CAR RUNNING. CHECK ENGINE LIGHT COMES ON AFTER GETTING FUEL, AND SOMETIMES IT DOES NOT STOP THE GAS WHEN PUMPING.... SEND A CODE FOR SENSOR IN FUEL COMPARTMENT.... DOOR PANELS CRACK

  4. Other or unspecified, Jul 20, 2018

    RECENTLY WHILE DRIVING MY VEHICLE, I HAVE BEGUN NOTICING A ROTTEN EGG/SULFURIC SMELL. THIS HAS BEEN OCCURRING FOR APPROXIMATELY THE PAST 6 MONTHS. THE ISSUE WILL HAPPEN WHILE I AM DRIVING, AND ALSO IF I AM SITTING AT IDLE FOR AN EXTENDED TIME (AT A RED LIGHT OR IN TRAFFIC). I HAVE NOTICED FEELING FATIGUE WHILE DRIVING AS WELL, AND THERE ARE TIMES WHERE THE SMELL MAKES ME NAUSEOUS OR GIVES ME A HEADACHE. I WORK IN EMERGENCY SERVICES, AND I AM EXTREMELY CONCERNED WITH THE SMELL THAT IS ENTERING MY VEHICLE.

  5. Other or unspecified, Jul 11, 2018

    SHIFT TO PARK WARNING AOFTEN COMES ON-CAR IS ON PARK!

  6. Other or unspecified, Jul 7, 2018

    WE HAVE A 2013 FORD EXPLORER THAT WE HAVE TAKEN IN LATE LAST YEAR AND HAD THE CARBON MONXIODE PROBLEM ADDRESSED AND WE ARE STILL HAVING ISSUES AFTER THE RECALL. WE STILL SMELL IT WHEN WE ACCERLATE THE GAS. I TRY NOT TO DRIVE MY VEHICLE BECAUSE OF IT. NOW WHEN I RUN THE AC AND STEP ON THE GAS THE COMPRESSOR FOR THE AC DROPS DOWN. IF I RUN THE AC ON 5 AND I ACCERLATE ON THE GAS IT SOUNDS LIKE I JUST TURNED IT ON AND RUNNING IT ON LOW AND THEN IT FINALLY KICKS BACK UP TO 5. IF I CAN GET RID OF THIS VEHICLE I WILL NOT GET ANOTHER FORD AND WILL TELL EVERYONE I KNOW THAT FORD DOESN'T CARE ABOUT SAFETY JUST THE MONEY. THIS VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THIS ISSUE. ITS THE SAME AS HAVING CARBON MONXIODE IN YOUR HOME. IT IS DANGEROUS. YOU WOULD NOT PUT YOUR FAMILY IN IT , BUT YOU SAY YOU WOULD TO KEEP FROM RECALLING THEM. ALL OF THE EXPLORERS NEED TO BE TAKEN OFF THE ROAD THAT HAS THIS ISSUE. FORD AND THERE CEOS ARE PUTTING EVERYONES LIVES IN DANGER BUT FORD IS ALL ABOUT THE MONEY/GREED. WHAT WILL IT TAKE TAKE TO PUT THE SAFETY OF PEOPLES LIVES FIRST. PEOPLE GETTING KILLED DUE TO THIS ISSUE. SOMETHING NEEDS TO BE DONE!!

  7. Other or unspecified, Jul 2, 2018

    MONOXIDE CARBON ODORS FROM THE EXHAUST PIPE ARE ENTERED INTO THE VEHICLE, AND WHEN I DRIVE FOR LONG PERIODS OF TIME I FEEL NAUSEOUS AND DISORIENTED AND I HAVE TO LOWER THE WINDOWS EVERY 20 MINUTES

  8. Other or unspecified, Jun 13, 2018

    TAKATA RECALL: WHEN DRIVING 75MPH TRY TO PASS ANOTHER CAR, THE MOTOR AND AC CUT OFF AT 79 MPH, NO POWER. THIS IS ON THE HIGHWAY

  9. Seat belts, Structure, Other or unspecified, Jun 11, 2018

    NOTICED WATER LEAK COMING OUT OF SEAT BELT HARNESS AREA IN THIRD ROW. WATER LEAK IS CAUSING ENTIRE AREA TO BECOME WET IN THIRD ROW. MILDEW SMELL IS NOW PRESENT. AFRAID THERE MAY BE MOLD GROWTH CAUSING HEALTH ISSUES. I PUT TOWELS AROUND THE SEATBELT TO CATCH WATER AND THEY ARE SOAKED WHEN I CHANGE THEM OUT. RAIN WATER COMES LEAKED ON WHEN THE CAR IS PARKED OR WHILE IN MOTION. I AM NOT AWARE OF WHERE THE LEAK IS STARTING OR HOW TO FIX.

  10. Other or unspecified, May 21, 2018

    ON A 2013 FORD EXPLORER, THE SHIFT LOCK RELEASE KEEPS GETTING STUCK AND CAR IS UNABLE TO SHIFT INTO GEAR WITH OUT MANUALLY MOVING THE RELEASE PUMP. THIS IS AFTER CAR IS IN PARK.

  11. Other or unspecified, Apr 29, 2018

    2013 FORD EXPLORER XLT DRIVERS SIDE ARM REST SPLITTING BETWEEN SEAMS. SPLITTING IS EXPANDING ON DRIVERS DOOR SIDE. CHECKED ONLINE AND MANY OTHERS HAVE THE SAME CONCERN WITH THIS MODEL YEAR 2013

  12. Other or unspecified, Fuel/propulsion system, Apr 29, 2018

    CONTINUE TO SMELL A BAD ODOR FROM VENTS. CONTACTED FORD, WENT TO DEALER TODAY, DID FREE FIIX, BUT PROBLEM NOT STILL EXISTS. IT DOES THIS OCCASSIONALLY AND LAST FEW MINUTES.

  13. Other or unspecified, Fuel/propulsion system, Apr 15, 2018

    CONTINUE TO SMELL A BAD ODOR FROM VENTS. CONTACTED FORD AND WANTED TO BRING IT IN BUT WILL COST MONEY TO HAVE IT CHECKED OUT. IT DOES THIS OCCASSIONALLY AND LASTS A FEW MINUTES. PREVIOUSLY HAVE SMELLED A STRONG GAS ODOR WHICH MADE ME HAVE A SEVERE HEADACHE FOR HOURS. THOUGHT THERE GOING TO BE A RECALL. HAVE 2013 BASE MODEL.

  14. Other or unspecified, Fuel/propulsion system, Mar 28, 2018

    THIS VEHICLE HAS THE EXHAUST FUME ISSUE WHERE THE CABIN FILLS WITH EXHAUST FUMES AND IS DIFFICULT TO DRIVE DUE TO THE SMELL. YOU HAVE TO DRIVE WITH THE WINDOWS DOWN IN ORDER TO TOLERATE DRIVING. THE RECENT RECALL WAS DONE - VEHICLE TAKEN TO DEALER TO HAVE THE AC REPROGRAMED AND TAILGATE SEALS INSPECTED. THIS DID NOT WORK. WE WILL BE TRADING THE VEHICLE IN AND PURCHASING ANOTHER VEHICLE SOON. THIS ISSUE NEEDS TO BE ADDRESSED. FORD HAS HAD TOO MANY SAFETY AND QUALITY ISSUES THAT GO IGNORED BY THE MANUFACTURER. THIS VEHICLE ALSO HAS THE PEELING PAINT ISSUE THAT FORD REFUSED TO ADDRESS AS WELL. POOR QUALITY - UNACCEPTABLE.

  15. Other or unspecified, Mar 19, 2018

    MY FORD EXPLORER 2013 BACK TAILGATE WINDOW SHATTERED. IT WAS COLD OUT ABOUT 30 DEGREES BUT MY REAR DEFROST WAS NOT ON AT ALL THAT DAY. I DROVE MY CAR TO WORK WHICH IS ABOUT A 15 MINUTE DRIVE. I GOT IN THE LEFT HAND TURN LANE TO MAKE A LEFT TURN INTO MY WORK AND IT SHATTERED. NO CAR BEHIND ME. I WAS GOING ABOUT 5 MILES PER HOUR. I THEN TURNED INTO THE PARKING LOT OF MY WORK.

  16. Other or unspecified, Mar 11, 2018

    THE AIR CONDITIONER STOPPED SENDING OUT COOL AIR AFTER A LONG DRIVE BACK IN FEBRUARY 2018 IT THEN STARTED SMELLING LIKE EXHAUST IN THE VEHICLE FOR SEVERAL DAYS LATER UNTIL IT WAS CONFIRMED WITH MY HUSBAND WHO ALSO SMELLED IT, I TOOK IT IN TO THE DEALER, THEY HAD ALREADY PERFORMED THE RECALL INSPECTION AND THIS TIME DID AN ADDITIONAL STEP IN PATCHING. CURRENTLY THE CAR VENTILATION WHEN AC OR HEATER IS TURNED OFF WHEN DRIVING BLOWS OUT WARM AIR AND THERE IS STILL A LIGHT SMELL OF EXHAUST IN THE VEHICLE THAT WAS RECENTLY NOTICED AFTER A MONTH AFTER THE ADDITIONAL PATCHING. WE NOW REALIZE BACK IN JULY 2017 WE ALSO TOOK THE CAR IN FOR THE SAME REASON THE AIR CONDITIONER STOPPED WORKING AFTER A LONG DRIVE OUT OF THE CITY, WE DO NOT REMEMBER THERE BEING A SMELL OF EXHAUST THEN LIKE THERE IS NOW.

  17. Power train, Other or unspecified, Mar 4, 2018

    MY 2013 FORD EXPLORER XLT 3.5L TRANSMISSION STARTED LEAKING FLUID BEFORE 27,058 MILES ON JUNE 14,2016 AND AS OF TODAY MARCH 3,2018 AT 44,678 MILES THE TRANSMISSION IS STILL LEAKING. THE PROBLEM WAS BROUGHT TO MY DEALERSHIP'S ATTENTION DURING A REPAIR OF BLISTERING PAINT ON THE HOOD. DEALER STATED THEY FIXED LEAKING OIL PAN RATHER THAN LEAKING TRANSMISSION. AS OF TODAY VEHICLE HAS 44,678 MILES AND TRANSMISSION HAS SHOWN SEVERAL PROBLEMS WHEN IN OPERATION: GEARS TAKE TOO LONG TO TRANSFER POWER FROM 2ND TO 3RD, 4TH TO 5TH, SEVERE OVER REVVING OF ENGINE, JERKING FEELING COMING FROM TRANSMISSION WHILE TRANSITIONING THROUGH THOSE GEARS, ABNORMAL LOUD SOUNDS EMITTING FROM TRANSMISSION DURING THESE GEAR CHANGES, LEAKING AND DRIPPING OF TRANSMISSION FLUID ONTO HOT TRANSMISSION CASE, BURNING OF TRANSMISSION FLUID AND VAPORS ENTERING VEHICLE CABIN, AND PASSENGERS COMPLAINING OF NOXIOUS OIL SMELL WITHIN THE CABIN.

  18. Other or unspecified, Feb 28, 2018

    CARBINE MONOXIDE DETECTOR GOING OFF WHEN DRIVING.

  19. Other or unspecified, Feb 22, 2018, crash

    ONE CAR ACCIDENT HIT GUARD RAIL THEN RAN IN THE NEUTRAL GROUND ALL FOUR TIRES BLOWOUT. BLURRED VISION COULD NOT FIND THE INTERSTATE. GULOSE LEVEL 34 NOT A DIABETIC. NEED TO INVESTIGATE SUV TOTALED. ON HIGHWAY, IN MOTION

  20. Structure, Other or unspecified, Electronic stability control (ESC), Feb 22, 2018

    VEHICLE IN MOTION WHEN ALL OF A SUDDEN WOULD SLOW DOWN TO A CRAWL AND LOSE ABILITY TO ACCELERATE. YELLOW WRENCH WARNING LIGHT WOULD THEN LIGHT UP. HAPPENED TWICE AND ALMOST HAD SERIOUS ACCIDENT. ALSO WOULD EXPERIENCE BURNING SMELL WHEN ACCELERATING UP A HILL. PREVIOUSLY REPORTED TO DEALER BUT THEY WOULD NOT BELIEVE.

  21. Other or unspecified, Feb 21, 2018

    MY CARBON MONOXIDE TESTER IS GOING OFF.

  22. Other or unspecified, Engine, Feb 5, 2018, fire

    MY WIFE AND I TOOK A TRIP FOR A BABY SHOWER, IT WAS ABOUT A 2.5 HR DRIVE. ON THE WAY THERE, THE CHECK ENGINE LIGHT TURNED ON. THERE WERE NO OTHER WARNINGS OR INDICATIONS OF AN ISSUE. WE MADE IT FINE TO OUR DESTINATION, DROVE AROUND TOWN A LITTLE BIT, AND STAYED THE NIGHT. THE NEXT DAY WE HEADED HOME (ANOTHER 2.5 HR TRIP). THE CHECK ENGINE LIGHT WAS ON THE ENTIRE TIME, BUT THERE WERE NO ABNORMAL NOISES OR ODORS, OR ANY OTHER INDICATION THAT THERE WAS AN ISSUE. WHEN WE GOT HOME, WE PARKED THE CAR, TURNED IT OFF, UNLOADED, THEN TURNED IT ON TO BACK IT INTO THE GARAGE AND TURN IT OFF AGAIN. AFTER SITTING IN THE GARAGE FOR 10 -15 MINUTES, THE CAR EXPLODED, SHAKING THE HOUSE AND CATCHING THE ENGINE BAY ON FIRE. THE ENGINE BAY WAS ENGULFED IN FLAMES, CAUSING FIRE/SMOKE DAMAGE TO OUR GARAGE AND EVERYTHING IN IT. AN INDEPENDENT INVESTIGATOR STATED THAT THE COOLING FAN HAD FAILED, WHICH CAUSED THE CHECK ENGINE LIGHT, HOWEVER THAT SEEMS LIKE NOT A SUFFICIENT REASON TO WHY THE ENGINE EXPLODED. WE ARE UNSURE WHAT THE ROOT CAUSE WAS, BUT SOMETHING HAD TO HAVE GONE VERY WRONG FOR THE CAR TO EXPLODE IN THE GARAGE, IGNITION OFF, AND STATIONARY AND THE ONLY INDICATION BEING A CHECK ENGINE LIGHT EVEN IF THE COOLING FAN DID FAIL. THIS ALL HAPPENED JUST OVER A WEEK AFTER AN OIL CHANGE AT A FORD DEALERSHIP. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION THAT COULD HAVE VERY LIKELY ENDED UP IN INJURY OR DEATH.

  23. Other or unspecified, Feb 4, 2018

    CARBON MONOXIDE SMELL ON THE INSIDE OF MY EXPLORER MADE MY WIFE AND HER FRIEND LIGHT HEADED AND STARTED GETTING HEADACHES AND WE STOP USING OUR EXPLORE FOR OUR SAFETY AND IT'S KNOW JUST PARKED IN MY GARAGE.AND HAVEN'T USE IT ANYMORE.

  24. Other or unspecified, Jan 27, 2018

    BOUGHT THE VEHICULE ON 01/23/2018.STARTED TO SMELL EXHAUST WHILE DRIVING.AFTER DRIVING THE VEHICULE,I FEEL DIZZY,NAUSEOUS AND HAVE A BAD HEADACHE FOR ABOUT 6 HOURS.START TO FEEL BETTER WHEN I'M NOT DRIVING THE VEHICULE.HAVNT WENT TO DOCTOR FOR CARBON MONOXIDE POISONING YET.TAKING IT TO SERVICE DEPARTMENT ON MONDAY.

  25. Other or unspecified, Jan 25, 2018

    I DROVE THIS VEHICLE CROSS COUNTRY, WHILE TOWING A TRUCK ON TRAILER, BACK WHILE TOWING A TRAILER, AND AGAIN WITH A U-HAUL FROM LAS VEGAS TO VIRGINIA (UP STEEP GRADES, AND THROUGH THE MOUNTAINS, ENGINE UNDER QUITE A LOAD, WHILE IN THE SUMMER, USING A/C) I GOT A HEADACHE AND NAUSEAU. MY DAUGHTER AND NEPHEW, WHO WERE PASSENGERS, DID AS WELL. I GOT SLEEPY BEHIND THE WHEEL (THIS DOESN'T HAPPEN TO ME AND HAS NEVER HAPPENED TO ME). YOU CAN SMELL THE EXHAUST. I INSTALLED A CARBON MONOXIDE DETECTOR, AND IT HAS GONE OFF TWICE. FORD HAS DONE SOME "FIXES" INCLUDING REPROGRAMMING A/C. WELL, IF YOU USE THE BUTTONS, INSTEAD OF THE TOUCH SCREEN, YOU CAN UNKNOWINGLY OVERRIDE THIS REPROGRAMMING. THEY DID NOT TELL ME THIS. I GO THROUGH THE GEARS IN THE MANUAL MODE AND DRIVE THIS HARD. YOU CAN STILL SMELL EXHAUST AND GET SYMPTOMS. BORROW A FIRE FIGHTERS "SNIFFER" AND DRIVE THE VEHICLE HARD AND WATCH THE READOUT. IT CANT POSSIBLY TAKE THIS LONG OR BE THAT DIFFICULT TO RESOLVE THIS INVESTIGATION. YOU CAN EVEN PUT A CARBON MONOXIDE DETECTOR IN THE VEHICLE AND WATCH-SIMPLE. GO THROUGH THE GEARS MANUALLY, RED-LINING THE VEHICLE YOU WILL GET THE SMELL AND SYMPTOMS. DRIVE THE VEHICLE HARD UP A STEEP GRADE, YOU WILL GET THE SYMPTOMS. TOW WITH THE VEHICLE UP A GRADE, YOU WILL GET THE SMELL AND SYMPTOMS, ALL WITH A/C ON RECIRCULATE. LESS SO WITH OUT IT BEING ON RECIRCULATE. THIS HAS HAPPENED FORM THE FIRST TRIP OF 09/07/2015 TO CURRENT.