2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: other or unspecified
344 reports, newest first. Show all
Other or unspecified, Aug 30, 2017
ENGINE EXHAUST ENTERS VEHICLE INTERIOR WHEN RPMS GO OVER 3,000 AND CONTINUES TO COME INTO THE CABIN THROUGHOUT MOST TRIPS. IT DISAPATES A BIT WHEN THE AIR VENTS ARE SHUT AND ALL AIR (HEATING/AC) IS TURNED OFF COMPLETELY. THE OVERWHELMING SMELL HAS CREATED A DANGEROUS DRIVING ENVIRONMENT IN THE VEHICLE WHICH CAN ONLY BE DRIVEN WITH THE WINDOWS OPEN.
Other or unspecified, Aug 24, 2017
EXHAUST FUMES ENTERING THE PASSENGER COMPARTMENT. VEHICLE IN MOTION WITH THE AIR CONDITIONER ON. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR REPAIR. THE DEALER MADE A REPAIR THAT WAS GOING TO FIX THE PROBLEM BUT IT MADE IT WORST. I TOOK THE VEHICLE BACK AND THEY ADVISED THAT THEY ARE WAITING FOR FORD ENGINEERS TO FIGURE OUT THE PROBLEM. ITS BEEN OVER TWO YEARS NOW.
Other or unspecified, Aug 16, 2017
EXHAUST SMELL INSIDE CABIN, ESPECIALLY WHEN STATIONARY
Other or unspecified, Aug 9, 2017
UNDER STRAIN WITH AIR CONDITIONING IN RECYCLE MODE THE EXHAUST FUMES FILL THE CABIN OF THE VEHICLE. IN MAY 2016 THE DEALER PREFORMED TSB 14.0130 REPROGRAMMING OF THE HVAC MODULE. REPLACED AIR EXTRACTORS AND REAR FENDER MOULDINGS. RETESTED IT AND SAID IT WAS OK. AFTER DOING THEIR REPAIR IT DID HELP SOME BUT IT HAS NOT SOLVED THE PROBLEM.
Other or unspecified, Aug 9, 2017
EXHAUST FROM THE ENGINE COMES INTO THE PASSENGER AREA OF THE VEHICLE, ESPECIALLY ON LONG TRIPS CAUSING HEADACHES. AT FIRST I THOUGHT IT WAS AN ISSUE OF OUTSIDE AIR COMING IN BUT I HAVE THE BUTTON PUSHED FOR INSIDE AIR. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE AT THE END OF 2013.
Other or unspecified, Aug 7, 2017
EXHAUST FUMES ARE LEAKING INSIDE THE CABIN WHILE DRIVING AND AFTER ACCELERATING.
Other or unspecified, Aug 3, 2017
FUMES ACCUMULATE IN THE CABIN OF THE TRUCK WHILE OPERATING CAUSING LIGHTHEADEDNESS AND HEADACHES SINCE WE PURCHASED THE VEHICLE
Other or unspecified, Aug 3, 2017
I AM EXPERIENCING THE DRIVER "DOOR AJAR" ISSUE WITH MY 2013 FORD EXPLORER. THE VEHICLE HAS 36K MILES. I WAS TOLD THAT THE DOOR LATCH ASSEMBLY IS BAD. WHEN THE DOOR IS CLOSED THE VEHICLE'S COMPUTER THINKS IT'S OPEN AND KEEPS SENDING ALARMS FROM THE PANEL. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT MANY FORD PRODUCTS ARE EXPERIENCING THIS ISSUE. I AM COMPLAINING BECAUSE I THINK FORD NEEDS TO RECALL AND CORRECT THE FAULTY DOOR LATCH. THIS PROBLEM IS ALSO A SAFETY ISSUE FOR ME. I HAVE GRANDCHILDREN THAT OFTEN RIDE WITH ME. BECAUSE THE VEHICLE THINKS THE DOOR IS OPEN, I CAN NOT ACTIVATE THE LOCKS. SO WHILE THE CAR IS IN MOTION, IT'S UNLOCKED. I CAN NOT DRIVE MY GRANDCHILDREN IN THIS VEHICLE FOR FEAR THAT ONE WILL OPEN THE DOOR WHILE THE CAR IS IN MOTION. VERY UNSAFE. I HAVE TO COME OUT OF POCKET TO FIX THIS ISSUE. FORD SHOULD BE ASHAMED OF THEMSELVES. THEY KNOW ABOUT THIS ISSUE WITH SOME OF THEIR 2011 - 2014 EXPLORES, ESCAPES AND ETC. THEY DON'T GIVE A HOOT.
Other or unspecified, Aug 3, 2017
WHEN DRIVING MY FORD EXPLORER TO GET ON THE HIGHWAY, I STARTED SPEEDING UP AND THE RPM'S WENT HIGHER THAN 3.5 FOR JUST A LITTLE TIME FRAME, BUT THEN THIS AWFUL SMELL (SMELLS LIKE BURNT HAIR) STARTED COMING IN THROUGH THE VENTS. I BELIEVE THE SMELL IS COMING FROM THE EXHAUST SYSTEM.
Other or unspecified, Aug 2, 2017
EXHAUST FUMES ENTERING CABIN AFTER ACCELERATION ONTO FREEWAY OR PASSING. MUST OPEN WINDOWS TO CLEAR CABIN OF FUMES. THE PROBLEM WAS REPORTED TO TOMMIE VAUGHN MOTORS, INC. IN HOUSTON, TX AFTER PURCHASE IN 2013. I WAS ASSURED THERE WAS NO WAY EXHAUST FUMES COULD ENTER THE CABIN OF THE VEHICLE. I HAVE SPOKEN WITH LOCAL DEALER HEAR IN GALVESTON, TX AND WAS TOLD FORD HAS NOT DETECTED PROBLEMS WITH EXPLORER MODELS OTHER THAN POLICE INTERCEPTOR. PLEASE ADD MY VEHICLE TO LIST OF CIVILIAN MODELS WITH EXHAUST FUME ISSUES. DATE OF ORIGINAL OCCURRENCE BELOW IS APPROX. AS I DO NOT RECALL THE EXACT DATE FIRST REPORTED TO DEALER.
Other or unspecified, Aug 2, 2017
EXHAUST/GAS SMELL IN CABIN. WHEN CAR IS TURNED ON AND RUNNING.
Other or unspecified, Aug 2, 2017
LIKE MANY OTHERS, I HAVE THE EXHAUST SMELL IN THE CABIN. THE VEHICLE HAS HAD THE TECHNICAL SERVICE BULLETIN FIX FROM FORD.
Vehicle speed control, Other or unspecified, Aug 2, 2017
IT WILL DOWN SHIFT AND TAKE OFF FASTER BY IT SELF . AND 2 NO IS THE EXHAUST FUMES THAT COME BACK INSIDE THE CAR . WE HAVE HAD MANY FRIENDS RIDE WITH US AND FAMILY MEMBERS AND THEY GET SICK IN OUR VEHICLE ALSO
Other or unspecified, Aug 2, 2017
WHEN ACCELERATOR IS OPENED TO FULL THROTTLE AN ODD ODOR IS EMITTED INTO THE CABIN. THIS ODOR CANNOT BE CONTROLLED REGARDLESS OF AC SETTINGS AT THE FRONT OR REAR OF THE CABIN. ODORS CAN BE OVERWHELMING AND RESEMBLES BURNING FUMES, CAUSES DIZZYNSSS AND HEADACHES. *TT *BF
Other or unspecified, Aug 2, 2017
WHEN ACCELERATING QUICKLY (I.E. TO PASS SOMEONE) WITHIN A FEW SECONDS THE CABIN FILLS WITH A SULFUR/ROTTEN EGG SMELL THAT LINGERS FOR ABOUT A MINUTE. THE SMELL IS SO NOTICEABLE AND PUNGENT THAT MY SMALL CHILDREN COMPLAIN OF THE SMELL. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR, BUT HAVE RECENTLY BECOME WORRIED WHEN I SAW REPORTS OF CARBON MONOXIDE POISONING AND COMPLAINTS OF THE SAME THING I AM EXPERIENCING.
Other or unspecified, Fuel/propulsion system, Visibility/wiper, Jul 31, 2017
THIS IS MY THIRD ATTEMPT AT THIS. MY EXPLORER HAS THE EXHAUST PROBLEM YOU ARE SEEING IN THE NEWS. I HAVE TRIED TO WORK WITH THE DEALERSHIP, FORD DIRECTLY AND NOW ONE WANTS TO ACKNOWLEDGED. I HAVE BEEN CHASING THIS FOR A FEW YEARS. MY KIDS AND I ARE GETTING ILL AND WITH 100 DEGREE TEMP AND BELOW ZERO CLIMATE WE HAVE TO USE THE AIR. THEY ALSO HAVE A PROBLEM WITH THEIR OUTER WINDOW PILLARS WHERE THEY WILL COME LOSE AND RANDOMLY FLY OFF ON THE FREEWAY. BELOW IS MY CONVERSATION WITH FORD DIRECTLY WHO CLAIM THIS IS RARE AND DOES NOT CAUSE SAFETY RISK, TO SEE THE DEALERSHIP WHO NEEDS TO TAKE THE CAR APART AT MY EXPENSE TO EVEN TRY AND LOCATE THE PROBLEM.
Other or unspecified, Jul 31, 2017
TOXIC EXHAUST FUMES ENTER THE VEHICLE UPON ACCELERATING , FUMES CAUSE CAN BE SMELLED BY EVERYONE IN THE CABIN. FUMES SMELL IS VERY HEAVY AND WONT GO AWAY UNLESS WINDOWS ARE ALL OPEN AND WE STOP ACCELERATING. HAS BEEN AFFECTING THE VEHICLE FOR SEVERAL YEARS. FORD MOTOR COMPANY OR DEALERSHIP WILL NOT HELP . I CONTACTED FORD MOTOR CO THIS MORNING AND THEY ADVISED THAT I WAS OUT OF WARRANTY AND THERE IS NOTHING THAT CAN BE DONE.
Structure, Other or unspecified, Engine, Jul 31, 2017
THE VEHICLE WAS TESTED AND FOUND TO HAVE 10 PPM OF CO IN THE INTERIOR.
Steering, Other or unspecified, Fuel/propulsion system, Jul 30, 2017
FORD EXHAUST I AM GETTING A STRONG ROTTEN EGG SMELL AND A BURNING SMELL EVERYTIME I DRIVE MY CAR WHICH IS A 2013 FORD EXPLORER LIMITED 4WD IT HAS BEEN GETTING PROGRESSIVELY WORSE. THIS HAPPENS WHEN I AM ON THE HIGHWAY AND WHEN I AM JUST DRIVING DOWN THE STREET. I AM NOT SURE IF IT GETS PROGRESSIVELY WORSE WHEN THE CAR IS GOING FASTER BECAUSE IT SMELLS ALL THE TIME. I JUST HAD THE CAR TOED TO DEALERSHIP BECAUSE IT WILL NOT START. IN ADDITION I NOTICED THAT I HAVE BEEN SUFFERING FROM HEADACHES, DIZZINESSAND AND FATIGUE WHILE DRIVING WHICH HAS NEVER HAPPENED TO ME BEFORE. FINALLY I NOTICED THAT WHEN THERE IS NO POWER IN THE CAR THERE IS NO WAY TO OPEN THE BACK TAILGATE TO LET PEOPLE OUT WHEN YOU ARE SITTING IN THE THIRD ROW OF THE CAR SO YOU ARE TRAPPED BACK THERE WITH THE SMELL.
Other or unspecified, Jul 29, 2017
CARBON MONOXIDE POISINING!! (EXHAUST LEAK) ON 6/1/2017, I NOTICED AN HAZARDOUS ODOR IN VEHICLE WHILE DRIVING. THE LOCAL NEWS HAVE REPORTED THE SERIOUS HEALTH RISKS OF THE FORD EXPLORER GIVING OFF THIS FOUL SMELL. SOME POLICE DEPARTMENTS HAVE PULLED THE VEHICLES AND ARE NOT USING THEM ANYMORE BECAUSE IT IS DANGEROUS. FORD SAID THEY WILL REPAIR THE ISSUE AT NO COST. I WANT FORD TO REPAIR MY VEHICLE TOO BECAUSE THIS IS VERY UNSAFE FOR MYSELF AND FAMILY. MY VEHICLE IS UNSAFE TO DRIVE!!
Other or unspecified, Jul 28, 2017
CARBON MONOXIDE POISING. MY FORD EXPLORER HAS BEEN FIXED 3 TIMES AND THE PROBLEM STILL EXISTS. RECENTLY THIS WEEK IT HAS BEGUN TO GET WORSE ACCELERATING LESS THAN 40 MILES PER HOUR. WHEN I REVERSE OUT OF MY GARAGE OR WHEN I AM AT A LIGHT I CAN STILL SMELL THE STRONG ODOR. I HAVE TO DRIVE WITH WINDOWS DOWN ALL THE TIME NOW. I HAVE CONTACTED THE LOCAL FORD DEALER WHO BASICALLY TOLD ME THEY CAN NOT DO ANYTHING FURTHER AND TO CONTACT FORD. FORD HAS BEEN OF NO HELP. I AM CONCERNED THAT MY FAMILY AND I HAVE BEEN EXPOSED TO THIS CARBON MONOXIDE POISONING FOR ALMOST 4 YEARS. I AM UPSET THAT FORD WILL NOT TAKE RESPONSIBILITY FOR A FLAW IN THEIR DESIGN AND ARE PUTTING SO MANY OWNERS AND THEIR FAMILIES AT RISK.
Other or unspecified, Fuel/propulsion system, Jul 27, 2017
I BELIEVE THAT CARBON MINOXIDE HAS BEEN LEAKING INTO THE CABIN OF MY 2013 EXPLORER LIMITED. I OFTEN NOTICE THAT AFTER DRIVING MY VEHICLE I WILL FEEL VERY LETHARGIC, SLEEPY, NAUSEOUS, OR HAVE A BAD HEADACHE. SOMETIMES I CAN EVEN TASTE GASOLINE IN MY MOUTH. IT CAUSES A SLIGHT BURNING SENSATION IN MY THROAT. I'VE HAD THIS VEHICLE SINCE AUGUST 2015. I HAVE NOTICED THAT I'VE FELT SICK WITH THE SYMPTOMS MENTIONED ABOVE MORE OFTEN THAN NOT SINCE I STARTED DRIVING THIS VEHICLE. FORD MOTOR COMPANY HAS ACKNOWLEDGED THIS ISSUE WITH THE EXPLORERS TO A CERTAIN EXTENT. HOWEVER, IT SEEMS AS THOUGH NOTHING HAS OFFICIALLY BEEN DONE TO FIX THE ISSUE TO PROTECT CONSUMERS. I AM EXTREMELY DISAPPOINTED THAT FORD MOTOR COMPANY HASN'T ISSUED A FORMAL RECALL FOR THESE VEHICLES. I DON'T FEEL SAFE!!!
Other or unspecified, Jul 25, 2017
TAKATA RECALL TOXIC ODOR COMING FROM AIR COMPRESSOR THROUGH AIR VENT ON PASSENGER SIDE FRONT SEAT WHILE IN MOTION
Other or unspecified, Jul 20, 2017
SINCE MY PURCHASE OF MY 2013 IN DECEMBER OF 2016, I'VE ALWAYS NOTICED A STRANGE ODOR INSIDE THE VEHICLE. I FIRST THOUGHT THIS WAS NORMAL AND NOW AFTER MY MOM CALLED ME ABOUT THE ISSUES WITH THE FORD EXPLORERS, I'VE REALLY BEEN PAYING MORE ATTENTION TO THE SMELL. SOMETIMES I JUST LET MY WINDOWS DOWN SOME WHILE DRIVING. AND WITH THE GROWING CONCERN ABOUT THE POLICE OFFICERS VEHICLES WHAT ABOUT US CIVILIANS? MY GRANDKIDS AND MYSELF AND KIDS RIDE IN MY FORD EXPLORER DAILY. ARE WE NOT WORTH PROTECTING BY FORD ISSUING A RECALL TO ENSURE ALL VEHICLE OWNERS AND THEIR FAMILIES ARE SAFE? I WILL BE GETTING MY VEHICLE CHECKED AS WELL AS MY FAMILY TO MAKE SURE WE ARE SAFE NOT JUST POLICE OFFICERS. I HAVE NOTICED THIS ODOR WHEN MY EXPLORER HAS BEEN IDLING WITH THE AIR CONDITIONING ON AND WHEN THE VEHICLE IS IN MOTION. ALSO I'VE BEEN HAVING HEADACHES BUT NOT SURE IF THE ODOR IS THE CAUSE. THE BELOW DATE IS JUST ONE TIME. NOT SURE OF OTHER EXACT DATES DUE TO THINKING THE SMELL WAS A NORMAL SMELL
Other or unspecified, Jul 19, 2017
SMELLING EXHAUST ODORS INSIDE THE VEHICLE. EXHAUST SMELL OCCURS WHEN YOU ARE AT FULL THROTTLE, SUCH AS WHEN YOU ARE TRYING TO ENTER A HIGHWAY. THE SMELL STAYS IN THE VEHICLE, AND IT IS VERY STRONG.