2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints
2,234 reports, newest first.
Other or unspecified, Jul 21, 2016
FOR 2 YEARS NOW I HAVE BEEN SMELLING FUMES IN MY CAR, BUT UNABLE TO PIN POINT THE SMELL. AFTER TAKING TO THE DEALERSHIP THEY SAID I'M SMELLING EXHAUST FUMES. THIS IS NOT COVERED UNDER WARRANTY OR EVEN EXTENDED WARRANTY PURCHASED, EVEN THOUGH OUR SAFETY IS AT RISK INHALING CARBON MONOXIDE. MY 5 CHILDREN ARE CONSTANTLY COMPLAINING OF HEADACHES, AS I HAVE HAD. I WASN'T EVER ABLE TO DETERMINE THE CAUSE, BUT AM COMING TO THE CONCLUSION THAT THIS IS THE CAUSE. FORD IS UNDER INVESTIGATION, AND NEEDS TO MAKE THIS RIGHT WITH THE CONSUMERS.
Steering, Jul 20, 2016
THE ELECTRIC POWER STEERING QUIT WORKING ON MY CAR. THERE WAS A RECALL FOR MY CAR'S YEAR MODEL FOR THIS ISSUE, HOWEVER, FORD SAID IT DOES NOT COVER THE MONTH MY CAR WAS MANUFACTURED. I HAVE TAKEN MY CAR TO A FORD DEALERSHIP WHO TOLD ME THEY VERIFIED THAT IT WAS THE EXACT SAME PROBLEM THAT THE RECALLED VEHICLES HAD. I THEN OPENED UP A CASE NUMBER WITH FORD AND AFTER A MONTH OF WAITING THEY SAID THEY WOULD NOT BE COVERING THIS DEFECT. THE CAR IS EXTREMELY HARD TO STEER AND SOMETIMES NEAR IMPOSSIBLE. I FEEL THIS IS A SAFETY CONCERN THAT SHOULD BE TAKEN SERIOUSLY. HOWEVER, FORD DOES NOT SEEM TO CARE.
Fuel/propulsion system, Jul 20, 2016
I SMELL GAS IN THE CAR THIS HAS BEEN GOING FOR A WHILE
Power train, Other or unspecified, Engine, Jul 19, 2016
BOUGHT A USED FORD EXPLORE XLT WITH 32K MILES. AS I HAVE BEEN DRIVING THE SUV I AM NOTICING THAT WHENEVER I FULLY PRESS DOWN ON THE GAS PEDDLE TO INCREASE MY ACCELERATION WHETHER I AM MERGING ONTO THE FREEWAY, CHANGING LANES OR SCALING A HILL, THE CABIN IS FILLED WITH A STRONG EMISSIONS ODOR. WHICH WORRIES ME BECAUSE I NORMALLY HAVE CHILDREN IN THE VEHICLE. AS I LET UP ON THE GAS PEDDLE THE ODOR DISSIPATES. I HAVE NOTICED THIS ODOR WHEN I HAVE MY MAX A/C FUNCTION ON WHICH IS USING RECIRCULATED AIR.
Seat belts, Jul 18, 2016
FRONT PASSENGER SIDE SEATBELT WILL NOT EXTEND
Other or unspecified, Jul 18, 2016
STRONG SULFUR SMELL IN CABIN OF VEHICLE AFTER MODERATE TO HEAVY ACCELERATION. EX: ACCELERATING TO MERGE WITH TRAFFIC ON A FREEWAY ON RAMP. THE SMELL GENERALLY COMES THROUGH AFTER SUSTAINED ACCELERATION WITH ENGINE RPM OVER 4000 AND SEEMS TO BE ORIGINATING FROM THE REAR OF THE VEHICLE.
Fuel/propulsion system, Jul 17, 2016
WHEN AIR CONDITIONER AUXILIARY IS ON THE SMELL OF EXHAUST OR FUME IS BEING SMELT COMING THRU THE AIR VENTS. ALSO I HAVE BEEN EXPERIENCING A DELAY IN TAKE OFF WHEN I PRESS ON THE GAS PEDAL.
Structure, Jul 13, 2016
ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CHIP.
Power train, Vehicle speed control, Engine, Jul 12, 2016
DELAY OR LAG UNDER HEAVY ACCELERATION, WAS MAKING A LEFT ONTO INCOMING TRAFFIC FROM A COMPLETE STOP, SHOULD HAVE HAD ENOUGH TIME UNDER NORMAL CIRCUMSTANCES TO MAKE THE TURN BUT THERE WAS ABOUT A 3 SECOND DELAY BEFORE THE ENGINE REALLY KICKED IN AND STARTED ACCELERATING AND ENDED UP ALMOST CAUSING AN ACCIDENT, I'VE NEVER FELT SO POWERLESS TO DO ANYTHING OTHER THAN VEER OUT OF THE LANE TO AVOID GETTING HIT
Power train, Vehicle speed control, Engine, Jul 12, 2016
DELAY OR LAG UNDER HEAVY ACCELERATION, WAS MAKING A LEFT ONTO INCOMING TRAFFIC, SHOULD HAVE HAD ENOUGH TIME UNDER NORMAL CIRCUMSTANCES BUT THERE WAS ABOUT A 3 SECOND DELAY BEFORE THE ENGINE REALLY KICKED IN ENDED UP ALMOST CAUSING AN ACCIDENT, I'VE NEVER FELT SO POWERLESS TO DO ANYTHING OTHER THAN VEER OUT OF THE LANE TO AVOID GETTING HIT
Engine, Jul 12, 2016
CAR HAS AUXILIARY A/C SYSTEM AND CABIN WILL FILL WITH EXHAUST SMELL AFTER MERGING INTO TRAFFIC. THIS IS TO SAY AFTER HEAVY ACCELERATION AND THEN BACKING OFF TO TRAFFIC SPEED YOU CAN SMELL EXHAUST IN THE CAR AND WHEN I DO I OPEN A BACK WINDOW TO GET RID OF THE ODOR. HAVE PERSONALLY GOTTEN HEADACHES AFTER LONGER DRIVES AND NOW SUSPECT EXHAUST. A/C SETTINGS ARE IN RECIRCULATION WITH THE AUXILIARY SYSTEM ON ALSO. DEALERSHIP HAD A TECH RIDE WITH ME AND WE WENT FOR A DRIVE IN THE CAR, HE DID NOT SMELL THE EXHAUST TO THE SAME DEGREE AS I DID BUT SAID THERE WAS A TSB TO SEAL THE REAR AREA OF THE CAR AND THE REAR VALANCE WOULD HAVE TO BE TAKEN OFF. (RATHER LONG JOB) DEALERSHIP TOLD ME IT WOULD COST ABOUT $669 AND IS NOT COVERED BY MY EXTENDED WARRANTY OR BY A SAFETY RECALL. THIS IS SOMETHING I THINK THE MANUFACTURE SHOULD TAKE CARE OF SINCE IT IS A SAFETY ISSUE.
Other or unspecified, Jul 10, 2016
WHEN ACCELERATING EXHAUST FUMES ENTER THE CABIN OF THE VEHICLE. THE SMELL IS WORSE IN THE BACKSEAT OF THE VEHICLE THAN THE FRONT. THIS EXPLAINS THE HEADACHES AND NAUSEA MY DAUGHTER EXPERIENCES ON OUR WAY TO CHILDRENS HOSPITAL IN PITTSBURGH! 😡 AND THE FRONT PASSENGERS HEADACHES. MY VEHICLE HAS 49,000 MILES ON IT. I'M FURIOUS AND OUTRAGED THAT FORD DOESN'T CARE TO FIX THIS, ESPECIALLY WITH ALL THE COMPLAINTS AND AWARENESS OF THE PROBLEM. I WILL BE DOING A CARBON MONOXIDE TEST TOMORROW; BORROWING A TESTER FROM THE FIRE DEPART.
Structure, Jul 8, 2016
MY FORD EXPLORER LTD. IS ABOUT 3.5 YRS. OLD. EVER SINCE IT HIT ABOUT 40,000 MILES, THE PAINT ON THE HOOD HAS STARTED TO BUBBLE AND IS PEELING/CHIPPING OFF FROM THE FRONT EDGE. THIS IS A KNOWN ISSUE THAT FORD IS REFUSING TO ADDRESS. A SIMPLE GOOGLE SEARCH BRINGS UP A NUMBER OF RESULTS OF PEOPLE HAVING SIMILAR ISSUES (HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=FORD%20EXPLORER%20PAINT%20BUBBLING). IT'S VERY TROUBLING THAT A $45,000 CAR THAT IS ONLY A FEW YEARS OLD ALREADY HAS BUBBLING PAINT AND A CORRODING HOOD AND THAT IT SEEMS TO BE A PERVASIVE ISSUE THAT MANY OWNERS ARE DEALING WITH. WHILE THE DAMAGE IS NOT THAT EXTENSIVE RIGHT NOW, IT GETS WORSE EACH DAY AND IS GOING TO EVENTUALLY LEAD TO RUST AND COMPLETE CORROSION IF IT'S NOT DEALT WITH UPFRONT. I'VE ATTACHED A COUPLE PHOTOS THAT SHOWS THE CURRENT STATE AT ABOUT 61,000 MILES. I'VE TRIED TO REACH OUT TO FORD A NUMBER OF TIMES AND THE ONLY RESPONSE I CAN GET FROM THEM IS THAT IT'S THE DEALERSHIP'S ISSUE WHETHER THEY CAN DO ANYTHING FOR IT AND WHEN I'VE BROUGHT IT TO A DEALERSHIP THEY SAY THEY CAN'T DO ANYTHING BECAUSE FORD TELLS THEM NOTHING IS COVERED.
Steering, Power train, Jul 8, 2016
36,000 MILES ON MY 2013 FORD EXPLORER. STARTED UP MY CAR AND WENT TO BACK UP AND I HAD NO POWER STEERING. MY CAR WAS BUILT AFTER THE CUT OFF OF THE RE-CALL AND WILL BE HAVING IT LOOKED AT AND FIXED ON MONDAY. FORD NEEDS TO EXTEND THE RE-CALL TO LATER MODELS AS THIS PROBLEM IS EFFECTING A LOT MORE FORDS THEN THEY THOUGHT. THIS IS OUT RIGHT WRONG OF FORD.
Engine, Jul 7, 2016
DEFECTIVE THROTTLE BODY. VEHICLE UNEXPECTEDLY SHUTS OFF. THIS HAS HAPPENED WHILE TURNING IN FRONT OF ON COMING TRAFFIC LUCKILY THE VEHICLE WAS ABLE TO COAST TO THE SHOULDER. HAS ALSO HAPPENED ON THE FREEWAY AND IN THE MIDDLE OF AN INTERSECTION. IT HAS HAPPENED AT LEAST A DOZEN TIMES. ALL POWER TO VEHICLE IS LOST. PART FOR VEHICLE IS CURRENTLY ON NATIONAL BACK ORDER WHICH INDICATES THAT THERE MIGHT BE MORE PROBLEMS WITH THIS PART ON OTHER VEHICLES AND NOT JUST MINE.
Other or unspecified, Jul 7, 2016
OUR 2013 FORD EXPLORER HAS BEEN DEFECTIVE SINCE WE PURCHASED THE SUV IN MAY 2013. THE MAIN COMPLAINT IS AN EXHAUST SMELL INSIDE THE CABIN WITH AND/OR WITHOUT THE REAR PASSENGER CLIMATE CONTROL SYSTEM SWITCHED ON. THE EXHAUST SMELL IS SO SEVERE AT TIMES IT CAUSES NAUSEA, DIZZINESS, AND HEADACHES. THIS CONDITION USUALLY OCCURS WITH THE VEHICLE IN MOTION,AND DURING LIGHT HIGHWAY DRIVING CONDITIONS USING NORMAL ACCELERATION. DURING LANE CHANGES OR HEAVY ACCELERATION THE CONDITION IS WORSE AND REQUIRES THE WINDOWS TO BE LOWER TO VENT THE EXHAUST FROM THE CABIN.
Engine and engine cooling, Jul 7, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN EXHAUST FUME ODOR ENTERED INTO THE CABIN OF THE VEHICLE. AS A RESULT, THE CONTACT BECAME NAUSEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Other or unspecified, Jul 6, 2016
WE NOTICED SOMETHING WRONG A FEW WEEKS AFTER WE BOUGHT IT. WHEN ACCELERATING YOU WOULD NOTICE A WEIRD SMELL. THE BEGINNING OF LAST YEAR I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT INVOLVING MY VEHICLE. ON 4/16/16 I TOOK I TO FORD AND THEY SAID THERE WAS A RECALL, SINCE THEN I'VE TAKEN IT IN 3 TIMES TO FIX THE EXISTING ISSUE. AS OF NOW THERE ARE TIME I STILL GET SOME ODOR
Other or unspecified, Jul 6, 2016
HAVE A BURNING SMELL IN THE CABIN DURING ACCELERATION. HAVE HAD IT IN THE DEALERSHIP SEVERAL TIMES OVER THREE YEARS. THEY TRIED SEVERAL THINGS LIKE SEALING UNDER BODY OF VEHICLE.THE LAST ANSWER WE GOT FROM THEM IS THAT FORD IS TRYING TO FIGURE OUT THE PROBLEM.
Steering, Jul 6, 2016
VEHICLE WAS PARKED AND WHEN I STARTED TO BACK UP THE MESSAGE CENTER DISPLAYED AND FLASHED POWER ASSIST AND THE STEERING WAS DIFFICULT TO TURN. I PULLED FORWARD INTO THE PARKING SPACE, SHUT THE CAR OFF AND RESTARTED THE VEHICLE. AT THIS POINT THE POWER STEERING RETUNED AND I DROVE IT TO THE DEALERSHIP. FORD HAS A RECALL FOR SIMILAR 2011-2013 EXPLORERS BUT THE VIN CODE SERIES ON MY EXPLORER DOES NOT FALL UNDER THE CURRENT RECALL WHICH IS #14S06. I HAVE ATTACHED A SERVICE INVOICE OF THE REPAIRS DONE WHICH ARE THE EXACT REPAIRS THE RECALL #14S06 CALLS FOR.
Suspension, Engine and engine cooling, Service brakes, Fuel/propulsion system, Jul 6, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN EXHAUST ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES, WHEEL BEARING, AND FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A MONTH LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Power train, Engine, Fuel/propulsion system, Jul 6, 2016
VEHICLE EMITS BAD ODOR UPON HARD ACCELERATION OR ANY OTHER ACTIVITY WHICH PUTS A STRAIN ON THE ENGINE. DEALER DEODORIZED THE EXHAUST SYSTEM WITH SOME PERFUME LIKE SUBSTANCE WHICH STOPPED THE SMELL, BUT PROBABLY NOT THE GAS, FOR A WHILE WHICH SOON WORE OFF AND RETURNED. FORD DOES NOT CLAIM TO KNOW ANYTHING ABOUT THE ISSUE. I'M CONCERNED ABOUT CARBON MONOXIDE AND HAVE THOUGHT ABOUT PUTTING IN A SENSOR TO RECORD THE LEVELS. THERE IS SOMETHING WRONG WITH THE EXHAUST SYSTEM.
Other or unspecified, Jul 6, 2016
EXHAUST SMELL ENTERING VEHICLE WHEN ACCELERATING. ORIGINAL TSB PERFORMED BUT WAS INEFFECTIVE
Engine, Jul 6, 2016
EXHAUST FUMES ENTER THE CABIN DURING HARD ACCELERATION. THIS IS MOST NOTICEABLE WHEN ALL WINDOWS ARE CLOSED AND THE CLIMATE CONTROL SYSTEM IS ON. REPRODUCIBLE MOST EASILY WHEN AT 30 MPH OR HIGHER WHEN MERGING ONTO A HIGHWAY. THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED NEW. ONE NOTE: THIS MAY HAPPEN AT ANY SPEED HOWEVER THE VEHICLE IS NOT PUT UNDER MAXIMUM OR NEAR MAXIMUM ACCELERATION UNLESS MERGING ONTO A HIGHWAY OR PASSING.
Other or unspecified, Jul 6, 2016
THE VEHICLE SUCKS IN EXHAUST. I HAVE TAKEN THE VEHICLE IN 3 TIMES. THE SECOND TIME THEY SUPPOSEDLY FIXED IT BUT IT DOESN'T WORK. I HAVE BAD ALLERGIES. RECIRCULATE USUALLY HELPS BY NOT SUCKING IN THE POLLEN. I CAN'T USE THE RECIRCULATE FEATURE BECAUSE ONCE IT SUCKS IN THE AIR, THEY RECIRCULATE JUST RECIRCULATES THE EXHAUST FUMES. WHEN THE AIR IS LEFT ON NORMAL, I BREATHE IN EXHAUST WHEN I TAKE OF, ESPECIALLY ENTERING A FREEWAY. THIS GIVES A SERIOUS HEADACHE. I HAVE TOLD DAVID SAVONITCH AND JEFF ASHER AT JENNINGS ANDERSON FORD IN BOERNE, TEXAS THAT I AM NOT SATISFIED BUT WAS TOLD THAT THERE IS NO OTHER FIX.