2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints: engine
258 reports, newest first. Show all
Engine, Jul 30, 2018
EXHAUST SMELL/FUMES WERE NOTICED TWICE ON A 3 HOUR TRIP. PASSENGERS IN THE VEHICLE FELT NAUSEATED AND HAD HEADACHES THAT WERE NOT PRESENT BEFORE THE TRIP AND WERE RELIEVED AFTER EXITING THE VEHICLE.
Engine and engine cooling, Power train, Jul 26, 2018
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 65 MPH AND WHILE ACCELERATING, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CROWSON AUTO WORLD, 541 MISSISSIPPI 15, LOUISVILLE, MS 39339, (662) 773-8070) WHERE IT WAS DIAGNOSED THAT THERE WAS NOT A SIGNIFICANT AMOUNT OF CARBON MONOXIDE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine, Jul 4, 2018
EXHAUST FUMES COMING IN THROUGH A/C VENT UPON RAPID ACCELERATION. HAD ALWAYS BEEN A PROBLEM SINCE FIRST PURCHASING THE VEHICLE IN 2014. FORD HAS TRIED TO REPAIR PROBLEM FOUR TIMES AND IT IS STILL NOT FIXED. IT IS A DESIGN FLAW THAT FORD HAS NOT ADDRESS SINCE 2011 WHEN THIS MODEL FIRST CAME OUT AND STILL ARE PRODUCING THE VEHICLE WITH SAME DESIGN. THE REASON WHY THE FORD EXPLORER POLICE CARS HAVE MORE ISSUES IS NOT BECAUSE OF ALTERATION WITH THE VEHICLES IT IS BECAUSE THEY DRIVE THE VEHICLES FASTER AND THE HARDER YOU PUSH THE VEHICLE THE MORE YOU WILL NOTICE THE EXHAUST FUMES. THAT'S WHY THERE HAVE BEEN MORE ISSUE'S WITH FORD EXPLORER OLICE VEHICLES. THE ISSUE HAPPENS ALL THE TIME. THE VEHICLES NEED TO BE RECALLED BEFORE MORE PEOPLE GET HURT.
Engine, Jul 2, 2018
UPON ACCELERATION IN PASSING GEAR THERE'S A FOUL ODOR COMING THRU THE AIR VENTS. IT SMELLS LIKE AN OVER HEATED HAIR DRYER. IT'S BAD ENOUGH THAT THE WINDOWS NEED TO BE OPENED TO LET THE ODOR OUT. MY SUV IS IN THE SHOP FOR THE 2ND TIME IN A YEAR WITH THE SAME PROBLEM. TODAY'S DATE IS 07/02/2018
Engine and engine cooling, Jul 2, 2018
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY SCHULTENS FORD (2400 W 6TH ST, THE DALLES, OR) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CRACKS IN THE HEADLAMP ASSEMBLIES. THE DEALER STATED THAT THE VEHICLE NEEDED ADHESIVE ADDED TO THE OPENING OF THE HEADLAMP ASSEMBLIES. THE VEHICLE WAS REPAIRED. THE CONTACT'S HUSBAND SUSTAINED HIGH HEMOGLOBIN LEVELS AND REQUIRED MEDICAL ATTENTION. ONE YEAR PRIOR TO THE FAILURE, THE CONTACT'S HUSBAND WAS HOSPITALIZED BECAUSE HIS BLOOD HEMOGLOBIN LEVELS WERE HIGH DUE TO CARBON MONOXIDE POISONING. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Steering, Traction control system, Engine, Jun 26, 2018
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 55 MPH, THE STEERING WHEEL FAILED TO MOVE. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND THE OIL PRESSURE, STARTING SYSTEM FAILURE, TRACTION CONTROL, AND ENGINE COOLANT WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EXPRESSWAY FORD, 3800 HIGHWAY 62 W, MT VERNON, IN 47620, (812) 838-4366) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE LOCAL DEALER. ADDITIONALLY, THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 120,336.
Engine, Apr 5, 2018
VEHICLE HAS A PROBLEM WITH CAM PHASERS, CAM POSTITION SENSORS & STRETCH TIMING CHAIN
Engine, Mar 19, 2018
EXHAUST SMELL IN PASSENGER CABIN AFTER HARD ACLERATION!
Engine, Feb 22, 2018
STRONG EXHAUST ODOR CAN BE SMELLED IN THE CABIN SHORTLY AFTER STARTING THE VEHICLE AND WHILE DRIVING. THIS ODOR CAUSES NAUSEA AND LIGHTHEADEDNESS WHILE IN THE VEHICLE. DRIVING WITH THE WINDOWS OPEN DOES HELP TO DISSIPATE THE SMALL BUT DOES NOT TAKE IT AWAY COMPLETELY.
Engine, Feb 22, 2018
DURING COMMUTES TO AND FROM WORK, TYPICALLY WITH STOP-AND-GO CONDITIONS AT SLOW SPEED, I BECOME VERY SLEEPY AND INATTENTIVE, ALMOST TO THE POINT OF PASSING OUT. THIS HAPPENED RECENTLY AFTER HAVING THE CAR SERVICED FOR OIL CHANGE AND A STANDARD 15-POINT INSPECTION.
Engine and engine cooling, Feb 13, 2018
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL EXHAUST ODOR. THE FAILURE OCCURRED WITHOUT WARNING. HENRTRICH FORD LINCOLN (1427 BAY RD, MILFORD, DE) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OTHER OCCASIONS WHERE A CO2 SERVICE CAMPAIGN WAS PERFORMED AND THE CABIN AIR FILTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Engine, Feb 4, 2018
I DRIVE MY FORD EXPLORER ALMOST EVERY DAY AND I WAS BECOMING PROGRESSIVELY FATIGUED AND DIZZY ( LOSS OF NORMAL BALANCE). I COULD NOT PIN PONT THE PROBLEM AREA UNTIL I RECEIVED AN "URGENT RECALL NOTICE" FROM OUR REGULAR FORD DEALERSHIP IN BELVIDERE, ILLINOIS. MY DOCTOR ORDERED A SPECIAL BLOOD TEST WHICH CONFIRMED A HIGH LEVEL OF CARBON MONOXIDE IN MY BLOOD. THE VEHICLE WAS REPAIRED BUT I STILL HAVE SOME AMOUNT OF THE HEALTH PROBLEMS. THANKS, JIM
Other or unspecified, Engine, Jan 30, 2018
SMELL EXHAUST IN CABIN UNDER ACCELERATION WITH HVAC SYSTEM ON ESPECIALLY IN RECIRCULATE MODE. VEHICLE HAS BEEN TO DEALERSHIP 5 TIMES WITH THE CURRENT SERVICE BULLETINS PERFORMED AND CAN STILL SMELL EXHAUST IN THE CABIN. THE VEHICLE WAS UNDER WARRANTY WHEN FIRST REPORTED AND THE ISSUE NOT RESOLVED AND FORD SAYS THAT'S ALL THEY CAN DO.
Power train, Structure, Engine, Dec 7, 2017
I AM WRITING TO YOU IN REGARDS TO PHYSICAL ILLNESS THAT I HAVE SUFFERED AS WELL AS MY PASSENGERS FROM MY 2014 FORD EXPLORER POLICE INTERCEPTOR PACKAGE. STARTING BACK WHEN I FIRST PURCHASED THE VEHICLE AT APPROXIMATELY 59,000 MILES, I HAVE EXPERIENCED AN EXHAUST ODOR IN THE CABIN SHORTLY AFTER ACCELERATING OVER 3,000RPMS. THIS ISSUE HAS BEEN INVESTIGATED AT MY LOCAL DEALERSHIP TWICE, WITH THE TECHNICIAN CONFIRMING THE SMELL. AFTER THIS WORK WAS PERFORMED, I STILL TO THIS DAY AM SUFFERING FROM EXHAUST FUMES AND PHYSICAL ILLNESS DIRECTLY RELATED TO MY FORD EXPLORER. ALL REPAIR ORDERS FROM INVOLVED FORD DEALERSHIPS ARE IN MY POSSESSION CONFIRMING EXHAUST FUMES ARE STILL ENTERING THE CABIN. FROM THE TIME I TOOK OWNERSHIP IN OCTOBER 2016, I HAVE EXPERIENCED PHYSICAL ILLNESS WHEN DRIVING THE VEHICLE FOR MORE THAN 1 HOUR AT A TIME. I GET EXTREMELY LIGHTHEADED AND NAUSEATED, WHICH HAS CAUSED ME TO FREQUENTLY STOP THE VEHICLE AND VOMIT. MY PASSENGERS IN THE VEHICLE HAVE ALSO EXPERIENCED SIMILAR SYMPTOMS WHEN RIDING IN THE VEHICLE. WHEN THIS HAPPENS, I STOP AT A SAFE LOCATION AND REMOVE MYSELF TO FRESH AIR, AND THE SYMPTOMS SOON PASS AND I AM ABLE TO DRIVE AGAIN. RECENTLY, I HAVE TRAVELED FROM MASSACHUSETTS TO VERMONT IN MY EXPLORER. THE MOSTLY HIGHWAY DRIVING TRIP IT WAS ME AS WELL AS MY GIRLFRIEND. AFTER AROUND AN HOUR OF DRIVING AT 60MPH, MY GIRLFRIEND AND I WERE FEELING VERY DIZZY AND BECAME NAUSEATED, SO I OPTED TO STOP AND RELAX AT A REST STOP FOR FRESH AIR PRIOR TO CONTINUING MY TRIP TO VERMONT. I HAVE INSTALLED A CARBON MONOXIDE DETECTOR IN MY VEHICLE, WHICH HAS ACTIVATED MORE THAN ONE OCCASION WHILE DRIVING. AT THIS TIME I AM NEGOTIATING WITH FORD'S OFFICE OF GENERAL COUNSEL TO PERFORM A BUYBACK OF MY EXPLORER AND REPLACE IT WITH A DIFFERENT VEHICLE.
Engine, Dec 7, 2017
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE 18-MONTH OLD CHILD, WHO WAS IN A SAFETY SEAT ON THE REAR PASSENGER SEAT, BECAME UNRESPONSIVE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT CALLED 911. THE CHILD WAS TAKEN TO THE EMERGENCY ROOM WHERE THE DOCTOR RAN SEVERAL TESTS, BUT WAS UNABLE TO DIAGNOSE WHAT HAPPENED TO THE CHILD. THE CHILD RECOVERED AND WAS RELEASED FROM THE EMERGENCY ROOM. THE CHILD WAS TAKEN BACK INTO THE VEHICLE AND, FIVE MINUTES INTO THE DRIVE BACK TO THE CONTACT'S RESIDENCE, THE FAILURE RECURRED. THE CHILD BECAME RESPONSIVE WHEN THE CONTACT ROLLED DOWN THE WINDOW. THE CHILD WAS TAKEN TO THE PEDIATRICIAN WHO RULED OUT THAT THE CHILD MIGHT HAVE SUFFERED A SEIZURE. BOTH THE MOTHER AND THE PEDIATRICIAN SUSPECTED THAT THE CHILD MIGHT HAVE SUFFERED FROM CARBON MONOXIDE POISONING. THE DEALER WAS CALLED (FESLER AUTO MALL IN FAIRFIELD, IOWA, 641-472-2161), BUT DID NOT CALL BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Steering, Power train, Engine, Nov 28, 2017
DRIVING ON HIGHWAY APPROX 65 MPH IN RAIN. SUDDEN LOSS OF POWER STEERING, MESSAGE ON DASHBOARD INDICATING CHECK CHARGING SYSTEM, THEN HILL ASSIST FAILURE, THEN WARNING MESSAGE THAT ALL ACCESSORY POWER WAS DISABLED TO CONSERVE POWER. THEN ALL LIGHTS ON DASHBOARD LIT UP. LOSS OF POWER STEERING IN RAIN ON HIGHWAY ALMOST CAUSED VEHICLE TO LOSE CONTROL AND BE INVOLVED IN MULTIPLE CAR ACCIDENT. SERPENTINE BELT WAS FOUND TO BE IN PROPER CONDITION, AND WAS ABLE TO DRIVE HOME ALTERNATE ROUTE ALONG 35MPH ROADS. NO FURTHER PROBLEMS ASIDE FROM OCCASIONAL SQUEAK UNDER ACCELERATION. IMMEDIATELY FOLLOWED UP WITH SERVICE CALL, SERPENTINE BELL WAS IN GOOD CONDITION, BUT BELT TENSIONER SPRING HAD FAILED. VEHICLE HAS ONLY 57,000 MILES. SEEMS EXCESSIVELY EARLY FOR THIS TYPE OF PART TO FAIL.
Other or unspecified, Engine, Nov 2, 2017
STRONG EXHAUST SMELL IN THE CABIN OF THE SUV. EVERY TIME THE ACCELERATOR IS PRESSED FOR A ACCELERATION THAT IS FAST A STRONG EXHAUST SMELL IS NOTICED IN THE CABIN OF THE SUV. THIS IS THE SAME SMELL THAT COMES FROM THE EXHAUST PIPES.
Engine, Oct 28, 2017
EXHAUST LEAK INTO VEHICLE
Structure, Engine, Fuel/propulsion system, Oct 27, 2017
EXHAUST FUMES IN CABIN WHEN ACCELERATING AT HIGHER SPEEDS, ESPECIALLY WHEN ENTERING INTERSTATE AND PASSING CARS AT HIGHER SPEEDS.
Other or unspecified, Engine, Oct 23, 2017
THIS IS A FOLLOW UP TO NHTSA ID 11019920 FILED 8/26/17. EXHAUST ODOR, SMELLS LIKE SULFUR, STRONG, PUNGENT, COMING THROUGH DAHS BOARD VENTS DURING SUSTAINED ACCELERATION AND SHORTLY AFTER. THE PROBLEM IS REPEATABLE EVERY TIME: PUT VENT SYSTEM IN RECIRCULATION MODE, SUSTAINED ACCELERATION OVER 3,000 RPM, WAIT 5 SECONDS, STRONG SULFUR ODOR COMES THROUGH DASH BOARD VENTS. I AM NOW EXPERIENCING HEADACHES ON A CONSISTENT BASIS AS I HAVE BEEN DRIVING THE VEHICLE MORE OFTEN FOR COMMUTING SINCE PURCHASING IT IN MARCH 2017 WITH 25K MILES. I AM SEEING A DOCTOR AND AM BUILDING A CASE FOR MORE SEVERE HEADACHES WITH INCREASED DRIVING IN MY EXPLORER. TODAY, I DECIDED TO LOOK UNDER THE VEHICLE - I AM INCLUDING PHOTOS OF THE EXHAUST MANIFOLD WHICH SHOWS A CRACK NEAR THE PIPE-TO-FLANGE CONNECTION. AND, NO, MY VEHICLE IS NOT A POLICE CRUISER AND IT DOES NOT HAVE AFTERMARKET PARTS INSTALLED. HOW MANY MORE COMPLAINTS DO YOU NEED? TSB 14-0130 IS FORD'S CHEAP ATTEMPT TO HIDE A VERY SERIOUS PROBLEM AND AVOID A COSTLY RECALL OF OVER 1 MILLION VEHICLES. THE EVIDENCE CONTINUES TO MOUNT, INJURIES HAVE OCCURRED, COUNTLESS EXPLORER OWNERS HAVE EXPENDED MUCH RESOURCES IN FILING COMPLAINTS, AND FORD SAYS, "THESE VEHICLES ARE SAFE. WE HAVE NOT FOUND A SAFETY ISSUE HERE". FORD HAS ISSUED TSBS WHICH DO NOT ADDRESS THE PROBLEM. THEIR LATEST INSULT TO OFFER TO "INSPECT AND REPAIR" REAR LIFT GATES AND DRAIN VALVES, AND REPROGRAM THE AIR CIRCULATION SYSTEM IS LAUGHABLE, NOTHING MORE THAN A DISTRACTION TO HIDE THE REAL PROBLEM. FORD SHOULD PUT EVERY EXPLORER ON A LIFT AND INSPECT THE EXHAUST MANIFOLDS, AND DO EXTENSIVE TESTING OF THE VACUUM SYSTEM THAT IS CONNECTED TO THE AIR CIRCULATION SYSTEM. NHTSA: WHY IS IT TAKING YOU SO LONG TO ADDRESS THIS PROBLEM? DOES SOMEONE NEED TO DIE BEFORE YOU OR FORD TAKE THIS MATTER SERIOUSLY? YOU HAVE THE EVIDENCE YOU NEED TO FORCE A RECALL, NOW! *DT*JB
Vehicle speed control, Engine, Oct 18, 2017
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE SURGED AND CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DRIVER WAS ABLE TO PLACE THE GEAR IN NEUTRAL AND MANEUVER TO THE SIDE OF THE ROAD TO SAFELY STOP THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS PROVIDED CASE NUMBER: CAS-13346113-C5W0T8. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Engine, Oct 17, 2017
WHEN EVER I EXHILARATE I CAN SMELL EMISSIONS IN MY CABIN OF MY TRUCK TO THE POINT THAT I HAVE TO OPEN THE WINDOWS OR ILL GET DIZZY AND HEADACHES. AT LOW SPEEDS AND HIGH SPEEDS AS WELL.
Other or unspecified, Engine, Oct 16, 2017
MY 2014 EXPLORER HAS BAD FUME SMELLS IN THE CABIN WHEN ACCELERATING TO PASS VEHICLES. I HAVE TAKEN IT TO THE DEALER ONCE TO HAVE IT REPAIRED BUT IT STILL DOES IT. I HAVE ALSO HAD A FUME SMELL IN MY NOSE THAT IS THERE WHEN I AM NOT IN THE CAR. I DIDN'T KNOW WHAT IT WAS AND AM SCHEDULED FOR AN MRI BUT I HAVE RECENTLY REALIZED THE CAR CABIN SMELLS THE SAME AS THE SMELL IN MY NOSE.
Engine, Oct 16, 2017
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE VENTS. THE CONTACT WAS ALERTED BY THE CARBON MONOXIDE DETECTOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD IN LITHIA SPRINGS, GA 30122 (PHONE (770) 941-9000). THE DEALERSHIP REPLACED THE VENTS AND THE EXHAUST SYSTEM; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 13, 2017
I PURCHASED MY USED 2014 FORD EXPLORER SPORT IN JANUARY 2017. IT IS IN EXCELLENT CONDITION, HOWEVER I HAVE DISCOVERED THAT MY VEHICLE EMITS A SULPHUR "ROTTEN EGG" SMELL WHEN I ACCELERATE TO A HIGH SPEEDS. AFTER RESEARCHING THIS ISSUE, I FOUND THAT IT IS A COMMON PROBLEM WITH FORD EXPLORERS BETWEEN YEARS 2013-2017 AND MAY BE AN EXHAUST ISSUE. I HAVE A WARRANTY ON MY VEHICLE, BUT NOTICED THIS IS NOT COVERED PART AS PART OF MY WARRANTY PACKAGE AND THERE IS CURRENTLY NOT A FORD RECALL ON THIS ISSUE. THIS IS UNSAFE AND A PROBLEM FOR MANY OWNERS LIKE ME. I DO NOT FEEL SICK WHEN I DRIVE MY CAR, BUT HAVING EXHAUST CHEMICALS IN THE AIR WHEN I DRIVE CAN POSE A SERIOUS THREAT AFTER REPEATED EXPOSURE AND COULD POTENTIALLY CAUSE SERIOUS HEALTH PROBLEMS FOR ME AND OTHER PASSENGERS. IT IS AN ISSUE THAT IS CLEARLY OBVIOUS WHEN YOU ACCELERATE AND NEEDS TO FIXED BY THE FORD MANUFACTURER.