2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints: other or unspecified
336 reports, newest first. Show all
Other or unspecified, Aug 16, 2016, crash
9.ON OR ABOUT SEPTEMBER 6, 2015, AT APPROXIMATELY 2:13 P.M., ON SOUTHBOUND JAMBOREE RD., 1424 FEET NORTH OF SAN JOAQUIN RD. IN NEWPORT BEACH, CA, OFFICER MCDOWELL, WHILE ON DUTY AS A NEWPORT BEACH POLICE OFFICER, WAS DRIVING THE SUBJECT VEHICLE IN ROUTE TO RESPOND TO A TRAFFIC COLLISION. OFFICER MCDOWELL WAS SOUTHBOUND IN THE NUMBER 2 LANE TRAVELING AT APPROXIMATELY 50-55 MPH. ON DUTY NEWPORT BEACH POLICE OFFICER DAN MESRI WAS DRIVING A SEPARATE POLICE VEHICLE, AND WAS TRAVELING SOUTHBOUND IN THE NUMBER ONE LANE SLIGHTLY BEHIND THE SUBJECT VEHICLE. ON DUTY NEWPORT BEACH POLICE OFFICER NATHAN FARRIS WAS DRIVING A THIRD POLICE VEHICLE AND WAS SOUTHBOUND IN THE NUMBER ONE LANE SLIGHTLY AHEAD OF THE SUBJECT VEHICLE. BOTH OFFICER MESRI AND OFFICER FARRIS, AMONG OTHERS, WITNESSED THE SUBSEQUENT ACCIDENT SEQUENCE. OFFICER MCDOWELL SUDDENLY AND UNEXPECTEDLY LOST CONSCIOUSNESS WITHIN THE SUBJECT VEHICLE. ACCORDING TO WITNESSES, AND AS EVIDENCED BY THE DASH-CAM VIDEO IN OFFICER MESRI'S POLICE VEHICLE, THE SUBJECT VEHICLE BEGAN DRIFTING TO THE LEFT. IT CROSSED THE NUMBER ONE LANE AND THEN CROSSED THE CENTER MEDIAN. THE SUBJECT VEHICLE CONTINUED DRIFTING LEFT ACROSS THE NORTHBOUND LANES OF JAMBOREE RD., COMING WITHIN INCHES OF A HEAD-ON COLLISION WITH A NORTHBOUND VEHICLE. THE SUBJECT VEHICLE CROSSED ALL NORTHBOUND LANES, WENT OVER THE CURB, AND STRUCK A TREE HEAD-ON. ACCORDING TO WITNESSES, THE SUBJECT VEHICLE NEVER SLOWED DOWN DURING THE ACCIDENT SEQUENCE. THIS ACCIDENT SEQUENCE IS HEREAFTER REFERRED TO AS THE 'SUBJECT INCIDENT.'
Other or unspecified, Aug 12, 2016
EXHAUST FUMES IN CABIN DURING ACCELERATION OR PULLING THE BOAT AND IN THE MOUNTAINS IT WAS MEASURED AND WAS OVER 12 PPM. IT HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR THEIR FIX. IT IS NOT REPAIRED NEXT WEEK THEY ARE CHANGING THE EXHAUST. THE FUMES ARE COMING IN ON THE PASSENGER SIDE BEHIND THE GLOVE BOX. HVAC BLENDING DOOR WOULD BE MY GUESS.THEY DO NOT KNOW HOW TO REPAIR IT. WE JUST RETURNED FROM THE MOUNTAINS. HAD TO RIDE WITH THE WINDOWS DOWN IF NOT YOU WOULD GET DROWSY. SMELLED LIKE BURNT HAIR OR SULFUR. PLEASE HELP
Other or unspecified, Aug 12, 2016
WHEN I ACCELERATE ONTO HIGHWAY A FOUL ODOR TAKES OVER THE CABIN FOR A WHILE. I HAVE TO OPEN THE WINDOWS TO CLEAR IT. MY SON GET NAUSEATED WHEN IT HAPPENS. THIS HAS BEEN HAPPENING FOR OVER A YEAR. I JUST NOW STARTED SEEING INFORMATION ONLINE ABOUT OTHER PEOPLE WITH THIS SAME PROBLEM. I AM CALLING THE DEALER TO INQUIRE ABOUT THE TSB THAT I SAW ONLINE. MY TRUCK HAS BEEN IN THE DEALER MULTIPLE TIMES AND NO PENDING TSBS WERE EVER LISTED IN MY PROFILE.
Suspension, Other or unspecified, Aug 10, 2016
NHTSA RECALL NUMBER: 16V245, RECALL DATE: APR 25, 2016, FORD RECALL NUMBER: 16S18. RISK TO SAFETY: AN IMPROPERLY WELDED TOE LINK THAT FRACTURES WHILE DRIVING COULD RESULT IN A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. MANUFACTURER HAS EXCEEDED REASONABLE AMOUNT OF TIME TO REPAIR VEHICLE, ACCORDING TO RECALL NOTIFICATION THIS VEHICLE IS NOT SAFE TO DRIVE DO TO INCREASE RISK OF CRASH. ALSO HAVE COMPLAINED TO FORD FOR OVER A YEAR TO HAVE VEHICLE REPAIRED FOR EXHAUST FUMES ENTERING CABIN UPON HARD ACCELERATION. RECEIVED NUMEROUS EMAILS BACK FROM MANUFACTURER THAT THEY HAVE NO REPAIRS AVAILABLE AND IS UNWILLING EVEN TO ATTEMPT TO REPAIR. VEHICLE REMAINS PARKED IN GARAGE NOT WILLING TO DRIVE.
Other or unspecified, Jul 30, 2016
ON 22 JULY I WENT TO SNOWSHOE, WV, AND ON 24 JULY I RETURNED FROM SNOWSHOE. I SMELLED SULFURISH EXHAUST 4 TIMES THIS TRIP. IT OCCURRED ON UPHILL GRADES WHERE THE VEHICLE HAD DOWNSHIFTED. 3 NEW PLACES, ALL AT 55 MPH OR GREATER, UPHILL AND INVOLVING A DOWNSHIFT, IE HIGHER EXHAUST VOLUME AND PRESSURE. INDICATING TO ME THE PROBLEM IS GETTING WORSE. LIKE AN EXHAUST SEAL BREAKING DOWN. WHEN I GOT HOME, I WENT TO GET SOMETHING FROM THE FRONT PASSENGER SEAT. WHEN I WENT TO OPEN THE DOOR THE ODOR WAS THE STRONGEST I HAS SMELLED IT. REINFORCING MY BELIEF IT IS EXHAUST ESCAPING BEFORE THE CATALYTIC CONVERTER. ALSO MEANING I AM PROBABLY GETTING A HEALTHY DOSE OF CARBON MONOXIDE ALL THE TIME FROM THIS EXHAUST LEAK. PLEASE DO A RECALL!!!!!
Other or unspecified, Engine, Fuel/propulsion system, Jul 28, 2016
WE HAVE A 2014 FORD EXPLORER THAT HAS A SMELL INSIDE WHILE ACCELERATING. WE HAVE TAKEN IT TO THE DEALER TO HAVE THE PROBLEM CORRECTED. OUR CONCERN IS THAT EXHAUST HAS BEEN COMING INTO THE VEHICLE. WE AREN'T SURE IF THE CURRENT SOLUTIONS IN PLACE TO FIX THE VEHICLE ARE ENOUGH. WELL KNOWING AND OUR FAMILY IS GETTING SICK FROM THIS CURRENT ISSUE WE JUST AREN'T SURE WHAT WE'RE BREATHING INSIDE THE VEHICLE IS SAFE. THE SMELL COMES WHEN YOU ACCELERATE HARD EITHER TOWING OR MERGING ONTO THE HIGHWAY OR EVEN FROM A RED LIGHT. THE SMELL IS A SULFUR SMELL OR ROTTEN EGG SMELL THAT SEEMS TO DISSIPATE QUICKLY BUT IS NOTICEABLE.
Other or unspecified, Fuel/propulsion system, Jul 20, 2016
EACH TIME AFTER DRIVING OUR FORD EXPLORER FOR A LENGTH OF TIME WITH THE AIR CONDITIONING ON, MY WIFE AND I BEGIN TO FEEL LIGHT HEADED, TIRED AND SICK. MY WIFE IS PREGNANT AND WE HAVE SEVERE CONCERNS ABOUT THE SAFETY OF DRIVING OUR EXPLORER DUE TO THE HEALTH RISK OF CARBON MONOXIDE LEAKING INTO THE CABIN. WE ARE NOW AWARE OF THIS PROBLEM WITH OTHER EXPLORERS AND ARE DEEPLY CONCERNED FOR OUR HEALTH AND THE HEALTH OF OUR BABIES.
Other or unspecified, Jul 10, 2016
FOLLOWING FORD'S MOST RECENT "ATTEMPT" TO STOP EXHAUST FROM GETTING INTO THE CABIN, I DID SMELL IT AGAIN ON 7/9 AND 7/10. IT WAS ROUGHLY ONE TENTH OF THE STRENGTH OF THE LAST TIME I SMELLED IT, BUT I STILL SMELLED IT AT 3500 RPM OR GREATER GOING UP HILL AFTER A DOWNSHIFT. FORD KEEPS TRYING TO KEEP IT OUT OF THE CABIN INSTEAD OF PREVENTING IT FROM ESCAPING FROM THE EXHAUST SYSTEM. CAN I BE GETTING EXPOSED TO ODORLESS CARBON MONOXIDE ALL THE TIME AND JUST SMELL THE EXHAUST WHEN THE TWIN TURBOS PUT MORE AIR INTO THE ENGINE AND THE EXHAUST IS UNDERSIZED AND LEAKS FROM THE PRESSURE?
Other or unspecified, Jul 8, 2016
EACH TIME AFTER DRIVING OUR FORD EXPLORER FOR A LENGTH OF TIME WITH THE AIR CONDITIONING ON, MY WIFE AND I BEGIN TO FEEL LIGHT HEADED, TIRED AND SICK. MY WIFE IS PREGNANT AND WE HAVE SEVERE CONCERNS ABOUT THE SAFETY OF DRIVING OUR EXPLORER DUE TO THE HEALTH RISK OF CARBON MONOXIDE LEAKING INTO THE CABIN. WE ARE NOW AWARE OF THIS PROBLEM WITH OTHER EXPLORERS AND ARE DEEPLY CONCERNED FOR OUR HEALTH AND THE HEALTH OF OUR BABY.
Other or unspecified, Jul 8, 2016
FOR THE PAST ROUGHLY 20K MILES, WE HAVE BEEN SMELLING EXHAUST IN THE INTERIOR OF THE VEHICLE. SO BAD THAT SOMETIMES WE HAVE TO STOP DRIVING IT, AND IT HAS MADE MY FAMILY ILL. MULTIPLE COMPLAINTS HAVE BEEN MADE TO THE DEALER, WHOM CLAIMS THEY EITHER CANNOT REPLICATE, OR THAT IT IS LEAKING OIL. I HAVE CALLED THEM ON THEIR BS MULTIPLE TIMES, TO NO AVAIL.
Other or unspecified, Jul 8, 2016
EXHAUST ODOR WHILE 1) OPERATING THE VEHICLE WITH FULL THROTTLE APPLICATIONS (E.G., CLIMBING STEEP GRADES OR MERGING ONTO FREEWAY RAMPS), AND OR 2) USE OF THE AIR CONDITIONING SYSTEM IN RECIRCULATION MODE BOTH CONTRIBUTE TO EXHAUST GAS BEING DETECTED IN THE VEHICLE. HAVE HAD IT IN FOR SERVICE THREE TIMES. THERE WAS NO IMPROVEMENT AFTER REPAIRS.
Other or unspecified, Jul 6, 2016
FOUL SMELLING EXHAUST FUMES ENTER CABIN AFTER ACCELERATION. OFTEN HAPPENS WHEN GOING UP HILL OR ENTERING THE INTERSTATE. IT SEEMS TO BE WORSE WHEN CABIN AC IS ON RE CIRCULATION. HAS ALSO HAPPENED WHEN PASSING ANOTHER VEHICLE. VERY NOTICEABLE DURING SUMMER MONTH WHEN AC IS NEEDED. HAS HAPPENED NUMEROUS TIMES
Other or unspecified, Engine, Jul 5, 2016
I RECENTLY READ AN ARTICLE IN THE SFGATE.COM REGARDING COMPLAINTS TO THE NHTSA ASSOCIATED TO THE FORD EXPLORER AND FUME SMELLS COMING FROM THE ENGINE AND/OR EXHAUST INTO THE CAB OF THE CAR CREATING A HAZARD TYPE SITUATION FOR THE DRIVERS. I WOULD ALSO LIKE TO FILE A COMPLAINT TO BE ADDED TO THE OTHER EXISTING COMPLAINTS WITH THE NHSTA REGARDING THIS ISSUE. I PURCHASED A NEW 2014 FORD EXPLORER FROM THE HANSEL FORD DEALERSHIP IN PETALUMA. WITHIN A FEW MONTHS I BECAME AWARE OF A FUME TYPE ODOR WITHIN THE CAB IF THE VEHICLE. I CONTACTED THE DEALERSHIP AND STARTED TRYING TO IDENTIFY AND RESOLVE THE ISSUE. THE FUMES WERE CAUSING DIZZINESS AND NAUSEA ON LONG DRIVES. PASSENGERS ALSO COMPLAINED OF THE FUME ODOR. AFTER SEVERAL ATTEMPTS TO THE SERVICE DEPARTMENT WITH THE CAR OUT OF SERVICE AND MANY MONTHS THERE WAS NO SOLUTION. UNSATISFIED I DECIDED TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU IN 2014 FOR THE FUME SMELL ALONG WITH SOME UNRELATED ISSUES. I WAS FORWARDED TO ARBITRATION WHERE IT WAS JUDGED BY THE ARBITRATOR THAT NO ACTION WAS TO BE TAKEN. I CURRENTLY STILL OWN THE FORD EXPLORER AND EXPERIENCE FUME SMELLS. AS MENTIONED ABOVE I WOULD ALSO LIKE TO FILE A COMPLAINT IN REGARD TO THIS FUME ISSUE. I CAN PROVIDED SUPPORTING DOCUMENTATION IF NEEDED. PLEASE CONTACT ME DIRECTLY. THANK YOU.
Other or unspecified, Jul 5, 2016
EXHAUST SMELL COMING IN THRU AC/HEATER SYSTEM ESPECIALLY WHEN EXCELLERATING OR JUST DRIVING NORMAL. IT ALWAYS HAPPENS WHEN AC/ HEATER IS NOT ON. THE FORD DEALER HAS TRIED 3 X TO FIX FOR ME AND EVEN CONTACTED FORDS MAIN OFFICE FOR COMPLAINTS OR ISSUES THE LOCALS CAN'T FIGURE OUT OR FIX BUT GOT KNOW I OUT ON HIS TO RECTIFY ISSUE. I NOTICED IT AFTER FIRST BUYING CAR 11/2014 BUT THOUGHT IT WAS JUST COMING FROM CAR IN FRONT IF ME. THEN I NOTICED IT WHEN ON ROAD ALL ALONE.
Other or unspecified, Jul 5, 2016
VEHICLE HAS BAD FUME ODOR THAT WILL MAKE YOU LIGHT HEADED AND HAS GIVEN ME HEADACHES UPON ACCELERATION ESPECIALLY AT HIGHER SPEEDS LIKE GOING UP BIG HILLS ON THE HIGHWAY. MY VEHICLE WAS AT FORD TWICE FOR WHICH THEY CHARGED ME OVER $500 TO FIX THE PROBLEM BUT IT STILL PERSISTS AND THEY ARE NOT WILLING OR CAPABLE TO FIX IT PROPERLY
Other or unspecified, Engine, Jul 5, 2016
WE SMELL EXHAUST GAS WHEN THE CAR IS IN FULL THROTTLE, LIKE WHEN CLIMBING A STEEP ROAD OR MERGING INTO FREEWAY RAMPS, OR JUST ANY SORT OF HARD(ISH) ACCELERATION. ODOR IS ALSO DETECTED WHEN THE AIR CONDITIONER WAS IN RECIRCULATION MODE. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE.
Other or unspecified, Jun 30, 2016
2014 FORD EXPLORER PURCHASED USED FROM FORD DEALERSHIP, WHEN YOU ACCELERATE TO GET ON HIGHWAY OR GO AROUND A SLOWER DRIVER THERE IS A STRONG SMELL THAT COME INTO THE PASSENGER CABIN, I ASSUME FROM THE A/C VENTS. DEALERSHIP TOLD ME IT WAS AN ISSUE THEY COULD FIX & HAD MY AUTO FOR 3 DAYS & IT IS NOT SOLVED. ALSO TOLD ME TO ONLY RUN MY A/C ON RE CERT AS NOT TO PULL IN OUTSIDE EXHAUST FUMES FROM PASSING AUTOS. THIS IS NOT THE CASE IT HAPPENS EVERY TIME NO MATTER WHAT IS OR IS NOT RUNNING IN THE VEHICLE. I GET HEADACHE FROM IT - LEARNED TO ROLL WINDOWS DOWN WHEN ACCELERATING OR RIGHT AFTER. THIS IS SCARY SINCE WE ARE TRAVELING ON A LONG ROAD TRIP W/GRAND CHILDREN THIS SUMMER. I READ SEVERAL THINGS ABOUT CLASS ACTION SUIT -I MAY NEED TO JOIN THAT SINCE FORD SEEMS TO DO NOTHING. IF THIS IS CARBON MONOXIDE WHO HAS TO DIE BEFORE SOMEONE TAKES ACTION & MAKES THEM DO THE RIGHT THING.
Other or unspecified, Jun 9, 2016
MY VEHICLE HAS HAD ONGOING ISSUES THAT DATE BACK TO 10/31/2015. I HAVE REPAIR ORDERS THAT SHOWS THE ISSUES ARE CONSISTENCE AND THE DEALERS THAT HAVE ATTEMPT TO REPAIR THEM HAVE DONE SO TO NO AVAIL. THE ISSUES ARE ELECTRICAL AND MECHANICAL IN NATURE. BECAUSE OF THESE ONGOING ISSUES, WHICH INCLUDES EXHAUST SMELLS. MY VEHICLE HAS BEEN OUT OF SERVICE FOR OVER 88 DAYS AND THE VEHICLE STILL HAVE THE EXHAUST SMELL.
Other or unspecified, May 17, 2016
FORD EXPLORER 2014 EXHAUST FUMES COMING INTO CABIN. I PURCHASED MY VEHICLE FROM AUTO NATION FORD OF KATY, TX ON OR ABOUT JULY 12, 2014. APPROXIMATELY ON OR ABOUT OCTOBER 21, 2014 BEGAN HAVING TROUBLE WITH THE AC CEILING VENTS CLOSING ON 2ND AND 3RD ROW SEATS CLOSING. I TOOK MY VEHICLE BACK TO THE DEALER FOR REPAIRS ON AUGUST 10, 2015 FOR THE SECOND TIME AND THIRD TIME ON MAY 2, 2016 AND SINCE THIS HAS HAPPENED THREE TIMES WE KNOW THAT IT WILL BREAK AGAIN FOR THE FOURTH TIME. ANOTHER ISSUE THAT HAS COME TO RECENT EVENTS AND THE TRUCK IS CURRENTLY AT THE SERVICE DEPARTMENT FOR EXHAUST FUMES COMING INTO THE CABIN WHEN WE ACCELERATE AT MORE THAN 3 RPM'S AS OF MAY 2, 2016 AND MANY TIMES BEFORE AND WE HAVE BECOME AWARE THAT THIS HAS HAPPENED BEFORE AND WE JUST THOUGHT IT WAS THE OTHER CARS FUMES BUT WHEN WE ROLLED THE WINDOWS DOWN THE FUME DISSIPATE AND FRESH AIR COMES IN AS LONG AS OUR WINDOWS ARE DOWN. THIS HAS ME AND MY FAMILY ON RED ALERT AND IS HEALTH HAZARDOUS TO MY WIFE AGE FORTY-TWO AND MY CHILDREN AGE EIGHT AND SEVEN (ALL HAVE EXPERIENCE HEADACHES AND MY WIFE NEARLY PASSING OUT WHILE DRIVING), TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. IT HAS BEEN RETURN TO THE SERVICE DEPARTMENT BECAUSE MY DAUGHTER AN WIFE WHERE SMELLING THE WORST SMELL TO DATE IN THE CABIN AND MY DAUGHTER WAS COUGHING FROM THE BAD BURN SMELL SHE DESCRIBED TO ME AS BURNT FUMES AS MY WIFE.THE CO2 AND EXHAUST FUMES COULD BE NEGATIVELY IMPACTING HER HEALTH, AS SHE HAS EXPERIENCE DIZZINESS AND HEADACHES THAT HAVE PREVENT HER TO FUNCTION, AND OUR FAMILIES' GENERAL LONG TERM HEALTH FUTURE IMPACT. FORD SURELY HAS THE REST OF THE ORDER SERVICE FOR ATTEMPTED REPAIR OF THE EXHAUST FUMES COMING INTO THE CABIN. THIS PROBLEM SUBSTANTIALLY IMPAIRS THE USE OR VALUE OF MY VEHICLE AND CREATES A SERIOUS SAFETY HAZARD.
Other or unspecified, Mar 28, 2016
AFTER STOPPING THE CAR AND PLACING THE SHIFTER IN PARK AND TURNING ENGINE OFF I AM GETTING AN AUDIBLE ALARM AND PANEL MESSAGE THAT VEHICLE IS NOT IN PARK. CAR IS VERIFIED TO BE IN PARK AS SHIFTER IS ALL THE WAY FORWARD AND HELD IN POSITION BY THE DETENT AS WELL AS THE P INDICTOR SHOWING ITS POSITION. DEALERSHIP WANTS TO REPLACE ENTIRE SHIFTER ASSEMBLY FOR $600.00+.
Other or unspecified, Mar 1, 2016
GALVANIC CORROSION ON THE HOOD OF CAR WHICH FORD IS WELL AWARE IS HAPPENING . FORD ONLY WANTS TO SAND AND PAINT EVEN THOUGH IT IS UNDER WARRANTY. THIS WILL ONLY HAPPEN AGAIN IN TWO YEARS OR LESS , ONLY THEN IT WILL BE UP TO ME TO COVER THE COSTS.
Other or unspecified, Feb 16, 2016
WHILE DRIVING WITH THE AIR CONDITIONING OR HEAT ON THE VEHICLE HAS A STRONG ODOR OF BURNING PLASTIC OR SULFUR TYPE SMELL.
Other or unspecified, Fuel/propulsion system, Dec 18, 2015
I HAVE HAD A PROBLEM SINCE I GOT MY LEASED 2014 EXPLORER, WHEN I HIT THE GAS HARD IT WOULD SMELL OF EXHAUST FUMES, AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW AND WOULD GO AWAY SO I USED TO OPEN THE WINDOWS TO LET THE SMELL OUT BUT IT WAS QUITE BAD SO I HAD TO PULL AWAY MORE SLOWLY TO AVOID IT OR HAVE A BAD SMELL OF FUMES IN THE CAR, I WOULD OPEN THE WINDOWS BUT ITS SO HOT IN FLORIDA AND IT LETS ALL THE A/C OUT, MY GIRLFRIEND KEPT TELLING ME THERE IS SOMETHING WRONG BUT I KEPT SAYING IT WILL PROBABLY GO AWAY, I WORKED AT A FORD DEALERSHIP AND I ASKED THE SERVICE DEPARTMENT IF THEY HAVE HAD OTHER COMPLAINTS TOO THEY SAID THERE WAS NOTHING WRONG, HOWEVER SHE WAS RIGHT THERE IS A PROBLEM AND IT HAS NOT GONE AWAY I WILL TAKE IT IN ON MONDAY AGAIN AND HAVE THEM DRIVE IN THE CAR WITH ME TO SMELL THE FUMES TOO THEN THEY MAY BE ABLE TO FIX IT. FORD HAVE KNOW ABOUT THIS PROBLEM FOR QUITE SOME TIME AND THEY ACTED NEGLIGIBLE IN MY HONEST OPINION BECAUSE THEY HAVE KNOW ABOUT THIS COMPLAINT WHY WOULD THEY NOT INFORM CUSTOMERS WHO HAVE PURCHASED THESE VEHICLES TO GET THEM CHECKED OUT FOR THEIR SAFETY AND THE LONG TERM EFFECTS FROM CARBON MONOXIDE FUMES IT COULD LEAD TO CANCER OR RESPIRATORY ISSUES AND MUCH MORE, THERE SHOULD BE A RECALL FOR SAFETY SAKE.
Other or unspecified, Dec 1, 2015
VEHICLE IS EMITTING CARBON MONOXIDE AND OTHER DANGEROUS FUMES INTO CABIN AFTER ACCELERATION. CAUSING MY ASTHMA TO FLAIR. MY WIFE AND KIDS HAVE HEADACH WHEN IN CAR WITH ME. I BEEN HAVING BREATHING ISSUE SINCE I PURCHASED THE CAR.
Other or unspecified, Nov 15, 2015
VEHICLE IS EMITTING CARBON MONOXIDE AND OTHER DANGEROUS FUMES INTO CABIN WHILE IN OPERATION