2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints: other or unspecified
336 reports, newest first. Show all
Other or unspecified, Aug 19, 2020
THE INTERIOR DRIVER SIDE DOOR PANEL BECAME DETACHED FROM THE DOOR AROUND THE WINDOW WELL. IT WAS KNOWN THAT THIS WAS AN ISSUE WITH THIS VEHICLE MAKE AND MODEL BUT WE DID NOT EXPERIENCE THIS ISSUE UNTIL JANUARY OF 2020 SO WE HAD NO REASON TO TAKE ACTION PRIOR. I CONTACTED RYDELL OF INDEPENDENCE, IA AND SCHEDULED THIS TO BE REPAIRED AT NO COST, THINKING THAT THIS WAS STILL COVERED SINCE THE MILEAGE OF THE VEHICLE WAS AT 77,000(UNDER THE 100,000MILE WARRANTY). MY VEHICLE WAS ALSO SCHEDULED TO REPAIR ANOTHER RECALL THE SAME DAY. I NEVER RECEIVED ANY FURTHER CONTACT FROM THE FORD SERVICE GARAGE TO EXPLAIN THAT IT WASN'T COVERED AND WOULDN'T BE FIXED. I FOUND THIS OUT ONLY BY SEEING IT WASN'T ADDRESSED AND HAVING TO FIND THE MANAGER TO DISCUSS. AT THAT TIME THEY SAID FORD HONORS 5YEARS OR 100,000- WHICH EVER COMES FIRST. OUR WARRANTY STARTED IN JUNE OF 2014 AND EXPIRED JUNE OF 2019, ACCORDING TO FORD CUSTOMER SERVICE. WE MISSED THIS DEADLINE BY 6MOS FOR FORD TO COVER THE COST OF THE REPAIR FOR AN ISSUE THAT WAS NONEXISTENT AT THE TIME THE COVERAGE EXPIRED. I CONTACTED FORD CUSTOMER SERVICE TO VERIFY WHAT WAS SENT REGARDING THIS REPAIR AND THERE WAS NEVER ANY DIRECTION TO GET THE PANEL REPLACED EVEN IF IT WASN'T DETACHING FROM THE DOOR. THE VERBIAGE USED WAS TO REPAIR IF THE INTERIOR WAS DETACHING. THIS HAS NOT BEEN REPAIRED AT THIS TIME
Other or unspecified, Jul 23, 2020, crash
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30-35 MPH, THE STEERING WHEEL SEIZED AND PULLED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND THE FRONT DRIVER SIDE WHEEL EXPLODED. THE CONTACT STATED THAT A GROUND SYSTEM FAILED WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT HE REPLACED THE FRONT WHEEL WITH THE REPLACEMENT TIRE AND WAS ABLE TO DRIVE TO HIS RESIDENCE. THE CONTACT DID NOT SUSTAINED INJURIES. NO POLICE REPORT FILED. THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Electrical system, Other or unspecified, Jun 16, 2020
THE DRIVERS SIDE DOOR DOES NOT 'CLOSE' PROPERLY, THE 'DOOR AJAR' SIGN IS CONSISTENTLY ON EVEN THOUGH THE ACTUAL DOOR IS CLOSED. WHEN YOU GET IN/OUT OF THE CAR, YOU HAVE TO SHUT THE DOOR MULTIPLE TIMES FOR IT TO RECOGNIZE THE DOOR IS CLOSED. MANY TIMES I HAVE TO SLAM IT SO HARD, I'M AFRAID I'LL BREAK THE DOOR. THE CAR DOORS WON'T LOCK, CAUSE IT DOESN'T RECOGNIZE THAT THE DOOR IS 'CLOSED'.THE KEYLESS ENTRY ALARM WILL RANDOMLY GO OFF, WHILE WE'RE IN THE HOUSE, CAUSE THE CAR ALL THE SUDDEN SAYS THE 'DOOR IS AJAR'. THIS CAN BE HAZARDOUS AS I DRIVE AS THE DOORS WON'T LOCK AND WE HAVE YOUNG CHILDREN IN THE CAR. THIS ALSO EATS AWAY AT THE BATTERY LIFE, CAUSE THE CAR ELECTRICAL SYSTEM IS ON (INTERIOR DOME LIGHTS, ELECTRICAL RADIO PANEL) SINCE THE DOOR IS CONSIDERED OPEN (WITH THE DOOR AJAR SIGN). THIS HAS BEEN ONGOING FOR ABOUT 6-9 MONTHS NOW. *TR
Steering, Other or unspecified, Apr 5, 2020
APRIL 3, 2020 DRIVING HOME COUNTY ROAD 45MPH STEERING ASSIST WARNING CAME ON WAS THAN MILE LATER COMPLETE LOSS OF STEERING OCCURRED. WITH GREAT DIFFICULTY MADE IT TO DRIVEWAY. ALSO TRACTION SELECT FEATURE DOESN'T WORK. VEHICLE MILEAGE 62725. NEEDS RECALL BEFORE DEATHS START BEING REPORTED.
Other or unspecified, Feb 25, 2020
CARBN MONOXIDE EXHAUST FUMES ENTERING THE CABIN
Other or unspecified, Feb 8, 2020
EXHAUST FUMES ARE ENTERING THE VEHICLE CABIN WHILE DRIVING. THE DRIVER AND PASSENGERS ARE OVERCOME BY THE FUMES AND FORCED TO ROLL THE WINDOWS DOWN TO CLEAR THE SMELL AND AVOID GETTING SICK. THIS MOSTLY OCCURS WHEN THE VEHICLE IS ACCELERATING AND THE HEATER IS TURNED ON.
Power train, Vehicle speed control, Other or unspecified, Jan 15, 2020
POPPING NOISES FROM FRONT PTO . PTO CASE SPLIT IN HALF DRIVING DOWN THE ROAD WITH MY KIDS IN THE CAR CAUSING VEHICLE FRONT TIRES TO SKID FOR A SPLIT 2ND AND DIFFERENTIAL FLUID SPILLING ALL OVER THE UNDER CARRIAGE CAUSING SMOKE.
Other or unspecified, Engine, Dec 18, 2019
WHEN YOU ACCELERATE AT HIGHER SPEEDS IE ON THE FREEWAY THE CAR IS FILLED WITH EXHAUST SMELL.
Other or unspecified, Nov 19, 2019
AFTER DRIVING THE VEHICLE AN ODOR WOULD CONSUME THE INTERIOR. I TOOK IT TO A GARAGE AND THEY THOUGHT IT WAS THE AIR CONDITIONING BUT IT DIDN'T HELP. AFTER YOU DRIVE AND THEN COME TO A STOP THE ENTIRE INTERIOR IS CONSUMED WITH A HORRIBLE FUME...IT HAS CAUSED MY EYES TO WATER, BECOME NAUSEOUS AND ALMOST PASS OUT. IT IS GETTING WORSE. THE ODOR DOESN'T SEEM TO HAPPEN WHILE YOU ARE DRIVING BUT AS SOON AS YOU COME TO A STOPLIGHT OR STOP SIGN IT JUST CONSUMES THE ENTIRE INSIDE. I FIRST STARTED TO SMELL IT IN JULY AND REALLY THOUGHT IT WAS MY AIR CONDITIONING. IT HAS BEEN DOING THIS EVER SINCE.
Other or unspecified, Nov 8, 2019
MY WINDOW BLEW OUT ON THE REAR HATCH OPENING OF MY 2014 FORD EXPLORER XLT.. PEOPLE SAW IT AND SAID IT JUST BLEW OUT. THE VEHICLE WAS SITTING STATIONARY IN MY WORK PARKING LOT. I WAS INSIDE THE SCHOOL BUILDING. THE VEHICLE WAS PARKED AND NOT RUNNING FOR 4 HOURS. SEVERAL WITNESSES DESCRIBED IT AS IT JUST BLEW OUT.
Other or unspecified, Oct 22, 2019
STRONG SMELL OF EXHAUST FUMES INSIDE THE CABIN UNDER DIFFERENT DRIVING CONDITIONS, WITH AND WITHOUT A/C ON.
Other or unspecified, Oct 20, 2019
TRANSMISSION NOT IN PARK AFTER SHIFTING INTO PARK
Suspension, Other or unspecified, Sep 19, 2019
THE RECALL 19S17 (NHTSA 19V-435) AFFECT THE REAR SUSPENSION .WE BRING IN THE CAR TODAY AND THEY REPLACE THE BAD PARTS . NOW FORD SERVICE IS TELLING ME THAT IT AFFECT MY MOTOR AND TRANSMISSION MOUNTS BUT I HAVE TO PAY $900 TO REPLACE THOSE . VEHICLE IS VIBRATING AND SHAKING OVER 70MPH . THE MOUNTS ARE HERE TO MINIMISE THE VIBRATION DUE TO ROAD DEFECTED , IF THE SUSPENSION DON'T DO ITS WORK , AND IT WASN'T BECAUSE OF THE RECALL ... VEHICLE IS ONLY 90K MILES
Other or unspecified, Sep 7, 2019
MY ALARM WILL GO OFF AT RANDOM TIMES WHEN IT'S SITTING IN MY DRIVEWAY. MY KEYS WOULD BE HANGING UP OR ON THE KITCHEN TABLE NO WE'RE NEAR ANYONE AN MY ALARM WILL JUST GO OFF.
Other or unspecified, Engine, Sep 4, 2019
ON SUNDAY SEPTERMBER 1ST WHILE I WAS DRIVING BACK HOME A LIGHT ON MY DASHBOARD CAME ON, IT SAID "ENGINE COOLANT OVER TEMPERATURE" IN RED LIGHT. I WAS SCARE BECAUSE I WAS STUCK IN THE FREEWAY AND I WAS STILL FAR AWAY FROM HIM AND MY KIDS WERE IN THE BACK. I DROVE VERY SLOW AND MANAGED TO GET HOME. ON TUESDAY I TOOK MY CAR TO THE FORD DEALERSHIP AND THEY TOLD ME THAT I HAVE TO REPLACE MY WATER PUMP, AND IT WAS A HARD AND LONG SERVICE AND THAT IT WAS GOING TO COST ME $3,300. I AM SURPRISE OF HOW MUCH THAT COSTS, ESPECIALLY THAT IT HAPPENED ON MY 2014 FORD EXPLORER. I BOUGHT IT BRAND NEW AND I'VE BEEN TAKING IT TO FORD DEALERSHIP EVERY 7,000 MILES TO GET THE MAINTENANCE. PLUS, THE LAST TIME THAT I TOOK IT IN TO THE DEALERSHIP FOR ITS OIL CHANGE, THEY SAID THAT EVERYTHING WAS WORKING WELL. SO FOR MY SURPRISE TO HAVE THIS HAPPEN ESPECIALLY WHEN MY CAR ONLY HAS 82,316 MILES. THE LIGHT TURNS ON WHEN THE CAR IS IN MOTION. I CAN HEAR THE ENGINE WORKING EXTRA HARD TO COMPENSATE WHATEVER ELSE IS GOING ON.
Other or unspecified, Sep 4, 2019
I WAS DRIVING AT ABOUT 60MPH WHEN I HEARD SOMETHING TAPPING MY PASSENGER WINDOW. I DID NOT KNOW WHAT IT WAS SO I IMMEDIATELY STOPPED ONLY TO FIND THE WINDSHIELD TRIM MOLDING SEPARATED FROM THE WINDSHIELD WINDOW. I WAS ABLE TO RETRIEVE THE MOLDING. THIS WAS BACK IN JUNE. I CONTACTED FORD DEALERSHIP AND WAS TOLD IT WOULD BE $250 AND IT WAS NOT COVERED BY WARRANTY. I CALLED FORD TO COMPLAINT AND WAS TOLD THEY WOULD CALL BACK, THEY NEVER DID. TODAY I WAS DRIVING AT 65MPH IN THE EXPRESSWAY AND I HEARD A WEIRD SOUND, LIKE SOMETHING DETACHING MY VEHICLE. NOW THE LEFT ONE FLEW OFF.
Other or unspecified, Jul 29, 2019
THE AIR CONDITION CAME ON BY ITSELF AND WONT GO OFF IT'S ON FULL BLASS. I TURNED THE TRUCK OFF WAITED AND STARTED IT UP AGAIN. STILL WONT GO OFF.
Electrical system, Other or unspecified, Jul 22, 2019
THE APIN (NAVIGATION/DISPLAY) SYSTEM ON THIS VEHICLE CONSTANTLY BLANKS OUT SO YOU LOOSE ALL SAFTEY INFORMATION. GPS CONSTANTLY GOES OFF COURSE MEANING YOUR DRIVING DOWN A ROAD AND IT HAS YOU FLOATING OFF TO THE SIDE OF THE ROAD HALF A MILE AWAY AND 1/3 MILE BEHIND OR AHEAD OF YOUR LOCATION. THIS CAUSES NUMEROUS RE-ROUTES INCLUDING THOSE THAT MIGHT NOT BE SAFE TO CONDUCT. THE HEADS UP DISPLAY SYSTEM CONSTANTLY BLANKS OUT AND RESETS LOOSING ALL SAFTEY INFORMATION, SOMETIMES IT STAYS BLANK A LONG TIME. FORD HAD EXTENDED THE WARRANTY FOR APIN SYSTEM THEY KNOW IS FAULTY TO 5 YEARS I TOOK MY VEHICLE INTO SERVICE BOTH UNDER WARRANTY I PAID DEDUCTIBLE FOR AS WELL AS IN 2018 TO HAVE IT REPAIRED; THEY APPLIED THE SAME UPDATES OVER AND OVER AND REFUSED TO REPLACE THE FAULTY APIN SYSTEM. FORD NOW REFUSES TO ASSIST AND I FEEL THIS IS MAJOR SAFTEY CONCERN, NOT ONLY DOES THE PRODUCT JUST NOT FUNCTION PROPERLY BUT I FEEL ARE MAJOR SAFTEY CONCERNS WHEN THE DISPLAYS ALL BLANK OUT AND RESET OR DO NOT COME BACK ON... THIS OCCURS WHILE DRIVING. FORD REFUSES TO FIX THE PROBLEM AND ALLOWED THE EXTENDED WARRANTY THEY OFFERED TO LAPSE SO THAT THEY COULD WASH THEIR HANDS OF IT. I FEEL THIS FAULTING SYSTEM COULD RESULT INTO A CRASH OF SOME KIND BY DISTRACTING THE DRIVER WHEN BLANKING OUT; REROUTING IMPROPERLY ONTO ROADS THAT DO NOT EXIST. AND SO ON.. THIS IS CONSTANTLY HAPPENING AND SOMETIMES IT WONT HAPPEN BUT A FEW MONTHS A PART AND OTHER TIMES IT WILL HAPPEN SEVERAL TIMES A DAY WITH IN EACH OTHER.
Other or unspecified, Engine, Fuel/propulsion system, Jun 12, 2019
WHEN SUDDENLY ACCELERATING TO SPEED OVER 65 MPH , EXHAUST GAS/FUMES ENTER THE MAIN CABIN, AND LINGER FOR SOMETIME, UNTIL I OPEN ALL WINDOWS TO DISSIPATE THE FUMES. THIS ISSUE ALWAYS OCCUR DURING SUDDEN ACCELERATION. I HAVE TAKEN VEHICLE TO DEALER SEVERAL TIMES AND THEY INSTALLED EXTERNAL SEALS BUT ISSUE CONTINUES, EVEN AFTER THE FIXES.
Other or unspecified, Jun 5, 2019
TOUCH SCREEN (BACK UP CAMERA, MUSIC, CLIMATE CONTROL, ETC) SOMETIMES DOES NOT TURN ON WHEN TURNING ON THE VEHICLE. IT CONTINUES TO REMAIN OFF, SHOWING ONLY THE WORD 'FORD'. EVENTUALLY (AFTER SEVERAL MINUTES OF DRIVING) THE SCREEN TURNS BLACK AND THEN IT TURNS ON.
Other or unspecified, Fuel/propulsion system, Apr 15, 2019
DURING ACCELERATION EXTREMELY STRONG SMELL OF EXHAUST FUMES CAN BE DETECTED BY PASSENGERS SEATED IN BACK AND MIDDLE ROW OF VEHICLE. DURING ALL OTHER TIMES LESSER AMOUNTS OF EXHAUST FUMES ARE PRESENT WITHIN THE VEHICLE. THESE FUMES ARE STRONG ENOUGH TO MAKE OCCUPANTS OF THE VEHICLE NAUSEOUS DURING LONG TRIPS. EVEN THOUGH FORD HAS SENT MULTIPLE NOTIFICATIONS CONCERNING THIS AND INDICATING THEY WILL TAKE SMALL ACTIONS AGAINST THIS WHEN WE ARRIVE AT THE FORD DEALERSHIP FOR REPAIRS THEY DENY ANY KNOWLEDGE AND REFUSE TO REPAIR THE PROBLEM.
Other or unspecified, Engine, Mar 19, 2019
FUEL SMELL/FUMES ENTERING PASSENGER CABIN WHEN AC/HEAT IS ON. SOMETIMES AT A STOP OR SLOW PACE AND WINDOWS ARE OPEN FUMES OR SMELL IS APPARENT. ONCE PARKED YOU CAN SMELL FROM THE FRONT PART OF THE VEHICLE IN THE HOOD NEAR THE WIPER BLADES.
Other or unspecified, Mar 7, 2019
TRUNK CANNOT OPEN
Other or unspecified, Feb 20, 2019
I KEEP GETTING DROWSY ON LONG DRIVES. MY EYES GET IRRITATED. I HAVE FINALLY PURCHASES A CO MONITOR THAT CAN DOWNLOAD DATA. THE SPIKE OF 61 PPM OCCURRED WHEN I WAS ACCELERATING TO GO OVER BATH MOUNTAIN HEADED EAST ON 17 FEB. THE AUDIBLE ALARM WENT OFF SO I KNEW I HAD A PROBLEM. THE ALARM GOES OFF AT 50PPM. I HAVE COMPLAINED TO FORD OVER 20 TIMES, ALL THEY DO IS MAKE CHANGES TO THE EXHAUST IN THE REAR. THEY REFUSE TO ACKNOWLEDGE THERE IS AN EXHAUST LEAK THAT IS ENTERING THE CABIN IN THE FRONT OF THE VEHICLE!
Other or unspecified, Feb 9, 2019
MY WIFE WAS DRIVING ON THE HIGHWAY, AND AT ABOUT 70 MPH THE PASSENGER SIDE WINDSHIELD TRIM RIPPED OFF AND LANDED ON THE HIGHWAY. WE ARE NOW MISSING THE TRIM PIECE AND WEATHER STRIPPING UNDER IT. THE OTHER TRIM PIECE ON THE DRIVER SIDE IS LOOSE AS WELL. TERRIBLE DESIGN FLAW!!!