2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints
1,678 reports, newest first.
Power train, Feb 13, 2019
THIS PROBLEM HAS BEEN HAPPENING FOR A FEW YEARS AND GETTING PROGRESSIVELY WORSE. AT FIRST WE NOTICED THAT WHEN THE CAR WAS PUT IN PARK THERE WAS AN ERROR ON THE DASHBOARD THAT READ "TRANSMISSION NOT IN PARK" BUT IT WAS!! AFTER NUMEROUS TIMES OF STARTING AND STOPPING CAR AND PUTTING INTO PARK, THE MESSAGE WOULD GO AWAY. AND IT WOULD SHUT OFF COMPLETELY. WE KNOW THAT BECAUSE THE SEAT RETURNS BACK AND THE STEERING COLUMN ALSO RETURNS. LATELY, WE CAN'T GET THAT TO WORK. WHEN WE STOP THE CAR AND TURN IT OFF, WE GET THE ERROR MESSAGE AND IT WILL NOT TURN OFF, NOT MATTER HOW MANY TIMES WE TRY. CONSEQUENTLY, IT RUNS THE BATTERY DOWN AND WE CAN NOT START THE CAR THE NEXT TIME. WE CHECKED WITH OUR FORD DEALERSHIP EARLY ON WHEN THE PROBLEM STARTED AND THEY SAID THEY HAD HEARD ABOUT IT BUT THERE WAS NO RECALL. THEY ALSO ADVISE WE COULD PAY OVER $1,000.00 TO HAVE IT FIXED. NOW IT IS HAPPENING EACH TIME - AFTER WE JUMP THE CAR TO START. IT IS CURRENTLY PARKED IN THE GARAGE. WE FEEL THIS PROBLEM NEEDS TO BE INVESTIGATED. WE HAVE A FAMILY MEMBER THAT HAS A 2013 EXPLORER AND HE IS EXPERIENCING THE SAME THING. WE WOULD LOVE TO KNOW THE OUTCOME OF THIS INVESTIGATION. WE LOVE OUR EXPLORER BUT IT IS DOING US ANY GOOD SITTING IN OUR GARAGE. IN FACT WE HAVE HAD A FORD PRODUCT AS LONG AS I CAN REMEMBER - IN 1969 I BOUGHT A TORINO AND HAVE HAD A FORD VEHICLE EVER SINCE. THANKS FOR LOOKING AT THIS.
Suspension, Electrical system, Feb 13, 2019
WHEN WE FIRST RECEIVED THE VEHICLE WE WENT ON A ROAD TRIP TO AZ AND THE COMPUTER COMPLETELY BLACKED OUT ON THE DASH AND THE SUSPENSION WAS SUPER WOBBLY. SO WE CALLED TO MAKE AN APPT TO BRING IT IN AS SOON AS WE GOT BACK IN TO TOWN BUT IT WAS A 2 WEEK WAIT FOR AN APPT. THEY KEPT OUR CAR FOR THREE WEEKS AND AS SOON AS WE GOT IT BACK IT WAS THE SAME PROBLEM. SO WE ASKED TO MAKE ANOTHER APPT AND THIS TIME THEY KEPT OUR CAR FOR A WHOLE MONTH AND GOT IT BACK AND THE SAME PROBLEM. ANY LITTLE BUMP OR INDENT IN THE ROAD AND THE CAR IS WOBBLY ALL OVER SOUNDS LIKE THE BEARINGS. WE HAVE YET TO GET IT FIXED AND I SEEN THERE WAS A RECALL ON 2014 FORD EXPLORERS FOR THE REAR BEARINGS. I CALLED THE NUMBER FOR RECALLS AND THEY SAID THEY DIDN'T SEE ONE FOR THIS VIN BUT IT'S THE SAME PROBLEM FROM THE RECALL IN 2016 FOR THE SAME YEAR VEHICLES.
Steering, Feb 11, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT WAS UNABLE TO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Feb 11, 2019
STARTED LOOSING POWER STEERING THEN LOST ALL ASSIST COMPLETELY VERY UNSAFE TO OPERATE HAD TO RETURN HOME I COULDN'T CONTROL THE VEHICLE I HAVE TO GET THE VEHICLE TOWED
Power train, Feb 10, 2019
WHILE DRIVING APPROXIMATELY 45 MPH I NOTICED A LOUD SCRAPING NOISE FROM THE FRONT OF THE VEHICLE. ADDITIONALLY THE CAR FELT LIKE IT WAS BEING HELP BACK WHEN ATTEMPTING TO ACCELERATE. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHERE THEY DIAGNOSED A FAULTY POWER TRANSFER UNIT ($2,000 REPAIR). THE CAR HAD 81,000 MILES AND WAS NEVER USED FOR TOWING.
Other or unspecified, Feb 9, 2019
MY WIFE WAS DRIVING ON THE HIGHWAY, AND AT ABOUT 70 MPH THE PASSENGER SIDE WINDSHIELD TRIM RIPPED OFF AND LANDED ON THE HIGHWAY. WE ARE NOW MISSING THE TRIM PIECE AND WEATHER STRIPPING UNDER IT. THE OTHER TRIM PIECE ON THE DRIVER SIDE IS LOOSE AS WELL. TERRIBLE DESIGN FLAW!!!
Engine, Feb 7, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN OPEN THROTTLE FAILURE THAT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Electronic stability control (ESC), Feb 7, 2019
STARTED VEHICLE TO GO TO WORK AND HAD NO POWER STEERING. POWER STEERING ASSIST FAULT SERVICE REQUIRED BOX POPPED UP. TURNED VEHICLE OFF AND ON, STILL FAULTED SO I TRIED A FEW MORE TIMES. PUT VEHICLE IN REVERSE, BACKED UP, THEN WENT FORWARD. LOST STABILATRAC, WENT INTO MENU AND BOX WAS UNCHECKED AND I WAS UNABLE TO SELECT IT. ALSO AT THE SAME TIME A COLLISION WARNING FAULT APPEARED. LOOKED DOWN AT THE TERRAIN MANAGEMENT, THERE WERE NO LIGHTS ILLUMINATED SO I TURNED IT. INSTANT TERRAIN MANAGEMENT FAULT APPEARED. SO NOW I HAVE 4 BOX FAULTS ON THE LEFT DISPLAY AND TWO YELLOW STABILATRAC LIGHTS ON TO THE RIGHT, ONE SAYS OFF WITH THE SYMBOL AND THE OTHER JUST THE SYMBOL. TRIED UNHOOKING BATTERY, NO LUCK. CALLED FORD DEALERSHIP, MADE AN APPOINTMENT FOR 2 DAYS LATER, THE EARLIEST. STARTED VEHICLE UP NEXT DAY, NOTHING CLEARED. CALLED TOW COMPANY AND TOLD THEM TO TAKE IT TO THE DEALERSHIP AND IT CAN SIT THERE. TALKED TO SERVICE MANAGER AND SOUNDS LIKE THEY ALREADY HAD AN IDEA I WAS GOING TO BE GETTING A NEW STEERING RACK. I'M JUST GLAD I WASNT DRIVING AT HIGH SPEEDS LIKE A LOT OF THE OTHER POSTS AND HOW ARE A FEW YEARS ON RECALL WHEN IT SEEMS TO BE ALL YEARS FROM 2011 ON UP. VEHICLE IS WAITING FOR ANOTHER DAY TO GET INTO THE MECHANICS BAY EVEN THOUGH I ALREADY KNOW IT WILL BE A 1500 TO 2500 DOLLAR REPAIR. VEHICLE HAS 76K MILES. DONT GET ME STARTED ON THE KEY FOB. OH AND IT WAS -38 DEGREES WITH WINCHILL.
Steering, Feb 4, 2019
WHILE DRIVING OUR 2014 FORD EXPLORER, THE SERVICE STEERING ASSIST WARNING LIGHT CAME ON, THEN THE ACS FAULT WARNING LIGHT CAME ON. AT THAT TIME, THE POWER STEERING WENT OUT AND THE TURN SIGNALS QUIT WORKING PROPERLY. THE VEHICLE COULD STILL BE STEERED MANUALLY BY A PHYSICALLY STRONGER PERSON, BUT NOT BY THE AVERAGE PERSON. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALERSHIP, WHERE WE WERE INFORMED THAT A NEW RACK AND PINION WOULD BE NEEDED. THE DEALER SERVICE MANAGER STATED THAT THIS REPAIR HAS BEEN COVERED UNDER A PREVIOUS RECALL FOR 2011-2013 EXPLORERS, HOWEVER, THAT MY PARTICULAR MODEL WAS NOT COVERED. AFTER DOING MORE RESEARCH, THE STEERING GOING OUT SEEMS TO BE A COMMON PROBLEM IN ALL LATE MODEL FORD EXPLORERS. I AM CONCERNED THAT IF FORD HAS NOT RESOLVED THIS ISSUE IN LATER MODEL EXPLORERS, THERE WILL BE ACCIDENTS RESULTING FROM THIS MALFUNCTION.
Other or unspecified, Feb 4, 2019
EXPERIENCED FEELING DIZZY WHILE DRIVING AS WELL AS FATIGUE OFTEN. I CANNOT DRIVE FAR WITHOUT RISKING OUR FAMILY'S HEALTH AND SAFETY. I WORRY THIS IS FROM THE CO IN THE CAR. THIS HAS BEEN HAPPENING FOR YEARS, BUT NEVER THOUGHT IT WAS FROM THE CARBON MONOXIDE. WON'T FORD FIX THIS?
Steering, Jan 31, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BRYDEN FORD (303 N. CENTER ST, DURAND, IL) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.
Other or unspecified, Jan 27, 2019
EVERY TIME WE DRIVE OUR 2014 FORD EXPLORER AND TURN ON THE AIR CONDITIONER OR HEATER WE SMELL A ROTTEN EGG TYPE OF ODOR AND IT MAKES MY WIFE AND CHILD ALL NAUSEATED AND GIVES US HEADACHES SOMETIMES. MANY PEOPLE HAVE MENTIONED IT TO US AS WELL WHEN THEY ARE DRIVING WITH US. IT HAPPENS WHEN WE ARE PARKED, DRIVING ON THE HIGHWAY AND JUST A CITY STREET.
Power train, Jan 25, 2019
UPON DRIVING THE CAR, THE TRANSMISSION WAS NOT FULLY ENGAGED. IN FIRST GEAR, A LOUD RATTLING SOUND WAS HEARD. CAR WOULD NOT PROCEED FORWARD. BROUGHT TO LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY TRANSFER CASE. SAID THIS IS A COMMON PROBLEM WITH FORD AS PER NUMEROUS COMPLAINTS ONLINE WITH NO RECALL ISSUED BY FORD.
Electrical system, Jan 24, 2019
THE ELECTRONIC DOOR LOCKS ON THE VEHICLE WILL EITHER STAY UNLOCKED OR LOCKED AND IT MAKES IT VERY DIFFICULT TO GET IN AND OUT OF THE VEHICLE. FOR EXAMPLE I PULLED UP TO MY INFANT SONS DAYCARE TO DROP HIM OFF FOR THE DAY, THE REAR PASSENGER DOOR WOULD NOT UNLOCK, NO MATTER IF I USED THE KEY FOB OR THE BUTTONS ON THE INSIDE OF THE FRONT DOOR, THE LOCK WOULD NOT PULL UP FROM THE INSIDE EITHER I EVENTUALLY HAD TO PULL HIM OUT OF THE VEHICLE THRU THE FRONT PASSENGER DOOR.
Fuel/propulsion system, Jan 24, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE P1450 WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.
Steering, Jan 22, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Steering, Jan 21, 2019
STEERING GOES OUT WHILE DRIVING. THEREFORE, THE POWER STEERING SHOW POWER STEERING ASSIST FAULT AND TRACTION CONTROL COMES ON. SO WHILE DRIVING IT GOES OUT IT IS HARD TO DRI E AND CAN CAUSE A MAJOR ACCIDENT.
Steering, Jan 20, 2019
LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY DOING OVER 55MPH. TOOK TO A FORD DEALERSHIP FOR REPAIR, THEY FIXED IT, THEY REPLACED THE POWER STEERING RACK... WORKED FOR 3 WEEKS AND NOW IT IS NOT WORKING AGAIN. AGAIN WHILE DRIVING THE CAR ON THE ROAD THE POWER STEERING WENT OUT.
Other or unspecified, Jan 15, 2019
EXHAUST SMELL IN VEHICLE
Other or unspecified, Jan 14, 2019
IN JUNE OF 2015 FORD ISSUED A TSB 15-0113 ABOUT A DEFECT WITH THE SECOND ROW INFLATABLE SEAT BELT SYSTEM THAT WOULD EXHIBIT AN AIRBAG WARNING LIGHT. THIS CONDITION RENDERS ALL AIRBAGS INOPERABLE, NOT JUST THE SEAT THAT IS EFFECTED. ON 12/29/2018 I TOOK SAID VEHICLE IN FOR SERVICE BECAUSE OF THE AIRBAG INDICATOR LIGHT ON THE DASH. A $54 PART WAS INSTALLED AT A LABOR COST OF $650 TO FIX THE PROBLEM. IF YOU NOTE FIGURE 1 OF THE TSB THE WIRE HARNESS WRAPS AROUND A SEAT SUPPORT AND THE FIX SHOWN IN FIGURE 2 OF THE SAME TSB ELIMINATES THAT WRAP THAT WHICH CAUSES THE WIRE TO GET PINCHED AND SEVERED. TSB 16-0001 WAS ISSUED IN JANUARY 2016 SUPERSEDING THE PREVIOUS TSB. PASSENGER SAFETY IS EXTREMELY CRITICAL AND I'M WONDERING WHY YOUR ORGANIZATION DID NOT GET INVOLVED, AS PASSENGER SAFETY IS ONE OF YOUR MAJOR CONCERNS OR FORD WAS NOT REQUIRED TO ADDRESS THIS ISSUE UP FRONT, QUICKLY AND ELIMINATE A POTENTIAL SAFETY HAZARD? MY VEHICLE WAS AT THE FORD DEALER FOR SERVICE ON THE FOLLOWING DATES;APRIL 2015, DECEMBER 2016, AUGUST 2016, FEBRUARY 2017 AND NOT ONE TIME DID ANY SERVICE TECH LOOK UNDER THE REAR SEAT AND REROUTE THE NECESSARY WIRE HARNESS TO ELIMINATE A POTENTIA LIFE OR DEATH SITUATION. ONLY AFTER A COMPLETE FAILURE OF MY AIR BAG SYSTEM WAS ANYTHING DONE. THIS IS AN UNACCEPTABLE SAFETY VIOLATION BY FORD AND ALL VEHICLES WITH THIS CONFIGURATION SHOULD BE RECALLED AND FIXED AT FORDS EXPENSE. MY FAMILY WAS AT RISK DURING THE TIME THE AIR BAG INDICATOR LIGHT WAS ON AND IT COULD HAVE BEEN PREVENTED.
Air bags, Jan 4, 2019
'TAKATA RECALL' SEATBELT LIGHT CAME ON WHEN DIAGNOSED, WE WERE TOLD ITHE ISSUE WAS THE REAR SEATBELT AIRBAG.
Exterior lighting, Jan 4, 2019
THE HEADLIGHTS ON THE 2014 FORD EXPLORER DO NOT ALUMINATE THE ROAD WHILE DRIVING AT NIGHT. EVEN WITH THE FOG LIGHTS NOT, YOU CAN BARELY SEE OVER THE HOOD OF THE VEHICLE. THIS HAS BEEN CONCERNING ME FOR AWHILE, SO I HAD THE VEHICLE CHECKED. EVERYTHING IS IN PERFECT CONDITION. ITS THE CAR / DESIGN. I HAVE ALSO SEE OTHER CUSTOMERS WITH THIS COMPLAINT ONLINE AS WELL. THIS VEHICLE IS NOT SAFE TO DRIVE IN THE DARK.
Air bags, Seat belts, Dec 18, 2018
AIRBAG LIGHT CAME ON WHEN I TURNED THE VEHICLE ON AND WOULD NOT GO OFF. TOOK INTO FORD TO BE DIAGNOSED, WAS TOLD IT IS THE REAR SEAT INFLATOR CONTROL.
Power train, Dec 18, 2018
VEHICLE STATIONARY, ATTEMPT TO ENGAGE TRANSMISSION IN PARK RESULTS IN ERROR MESSAGE "TRANSMISSION NOT IN PARK".
Steering, Electronic stability control (ESC), Dec 14, 2018
I WAS DRIVING MY 2014 FORD EXPLORER ALONG THE FREEWAY DOING ABOUT 70 MPH AND STARTED SMELLING AN ODOR WHEN ALL OF A SUDDEN THE STEERING WHEEL STARTED VIOLENTLY SHAKING AND A BELL STATED BEEPING. A MESSAGE ON THE LEFT BLINKED ON STEERING FAILED PARK SAFELY AND STEERING TRACTION LIGHTS CAME ON . THE CAR WAS HARD TO STEER. I HAD TO FIND A PLACE TO PULL OVER QUICKLY. I MANAGED TO GET THE CAR OFF THE FREEWAY. WE SAT THERE TRYING TO FIGURE OUT WHAT HAPPEN AND IF WE COULD POSSIBLY DRIVE IT HOME. BUT OF COURSE WE COULDN'T AS THE STEERING WHEEL WAS COMPLETELY LOCKED. NOTHING WE COULD DO BUT CALL A WRECKER TO TOW THE CAR HOME. IF I HAD BEEN DRIVING IN THE FAR LEFT LANE, WE WOULD HAVE BEEN IN A DANGEROUS POSITION TO GET HIT AS THE CAR LOST POWER ALL OF A SUDDEN. LAST NIGHT WHILE CHECKING FOR RECALL INFORMATION, I FOUND THIS WEB SITE AND LEARNED THAT ALMOST A HUNDRED OTHER PEOPLE HAVE HAD THE EXACT SAME PROBLEM BUT COULD NOT FIND A RECALL NUMBER. I GOING TO VENTURE A GUESS THAT THERE HAS NOT BEEN ENOUGH SERIOUS INJURIES OR DEATHS YET. WE WERE QUOTED OVER $1800 TO REPAIR OUR CAR. WE CANNOT AFFORD THIS. SOMEONE NEEDS TO SAY ENOUGH, ALL THESE SAME PROBLEMS ON THE SAME CAR HAS TO BE A MANUFACTURER'S FAILURE. THE CONSUMERS NEED HELP NOW. IS ANYONE LISTENING TO US?