2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
288 reports, newest first. Show all
Other or unspecified, Engine, Jul 29, 2016
I HAVE NOTICED SINCE THE CAR WAS PURCHASED NEW A STRONG ODOR COMING FROM THE AIR CONDITIONING SYSTEM WHEN YOU DEPRESS THE ACCELERATOR TO MAX WHEN PASSING A CAR OR ENTERING AN ON RAMP. I HAVE TRIED WITH BOTH THE FRESH AIR ON AND RECIRCULATE ON, THE SAME EFFECT IS NOTICED. FINALLY AFTER DEALING WITH THIS FOR ABOUT A YEAR I BROUGHT IT UP TO MY DEALER WHEN THE VEHICLE WAS IN FOR ITS ROUTINE SERVICE. THE SERVICE ADVISOR INFORMED ME HE HAS A 2016 EXPLORER WITH THE SAME PROBLEM AND THAT FORD CAME BACK WITH SOMETHING ABOUT VENTS NOT OPENING QUICK ENOUGH AT THE REAR OF THE VEHICLE. TO HIS KNOWLEDGE, THERE WAS NO FIX FROM FORD AS OF YET. THE SMELL DOES GET QUITE STRONG AND ROUTINELY THE WINDOWS NEED TO BE LOWERED TO PREVENT THE STRONG ODORS FROM LINGERING. I AM CONCERNED AS TO WHAT THE ODOR IS, POSSIBLY HARMFUL EMISSIONS THAT COULD AFFECT MYSELF AND MY PASSENGERS? UNDER NORMAL DRIVING CONDITIONS THE SMELLED WILL APPEAR WHEN THE ACCELERATOR IS DEPRESSED MORE THAN HALF WAY, FAR TOO OFTEN IN MY OPINION. I DID NOTICE MORE OF THE SMELL DURING THE WARMER MONTHS OF THE YEAR AND NOT AS MUCH WHEN IT WAS COOLER/COLD (WE LIVE IN FLORIDA SO NEVER FREEZING).
Engine, Jul 28, 2016
STRONG ODOR OF EXHAUST FUMES ENTER CABIN WHEN GAS PEDAL IS PUSHED HARD WHEN ENTERING FREEWAY AND AIR CONDITIONER IS ON AND SET AT RECIRCULATE. IT HAPPENS EVERY TIME I ENTER THE FREEWAY AT END OF ENTRANCE RAMP. I AM FORCED TO OPEN THE WINDOWS WHILE DRIVING TO MAKE THE FUMES GO AWAY.
Engine and engine cooling, Jul 26, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, AN EXHAUST ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE FROM THE REAR VENTS, WHICH NEEDED TO BE SEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. THE VIN WAS NOT AVAILABLE...UPDATED 10/04/16 *BF *CN
Electrical system, Engine, Jul 20, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. DURING ACCELERATION, AN EXHAUST ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR OUTER VENT ASSEMBLY AND VALVE ASSEMBLY AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE REMEDIED. THE CONTACT WAS ALSO ADVISED TO REFRAIN FROM USING THE REAR VENTS AND HARD ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,482. UPDATED 09/29/16*LJ *CN
Engine, Fuel/propulsion system, Jul 12, 2016
I CAN SMELL GAS FUMES IN THE INTERIOR OF THE CAR WHEN DRIVING. SOMETIMES THE ODOR IS MORE WHEN I ACCELERATE. THE SMELL ISN'T THERE ALL THE TIME, BUT IS PRETTY STRONG WHEN IT IS PRESENT. THIS HAS HAPPENED SEVERAL TIMES -- EVER SINCE WE BOUGHT THE CAR. WE BOUGHT THE CAR IN 2014.
Engine, Jul 11, 2016
I PURCHASED MY 2015 FORD EXPLORER LIMITED IN NOVEMBER 2015 . I SPECIAL ORDERED THE VEHICLE WHICH TOOK JUST ABOUT SIX WEEKS TO ARRIVE. SINCE THE FIRST DAY I NOTICED AND ALSO FAMILY MEMBERS NOTICED A SMELL . AT FIRST I JUST THOUGHT IT WAS THE NEWNESS OF THE VEHICLE AND THE BREAK IN PERIOD . OVER THE MONTHS I'VE NOTICED THE SMELL NEVER DISSIPATED WHEN ACCELERATING TO HIGHWAY SPEEDS . I'M IN AVIATION AND HAVING ANY TYPE OF FUMES ENTERING THE CABIN AREA WOULD IMMEDIATELY RAISE THE RED FLAG , NOTIFYING CUSTOMERS . I DO UNDERSTAND THE AUTO INDUSTRY IS MUCH DIFFERENT , BUT IN THE SAME BREATH THE HEALTH AND WELL BEING OF CONSUMERS BREATHING IN THESE FUMES COULD AND WILL CAUSE HEALTH PROBLEMS . I'VE READ MOST OF THE POST CONCERNING THE DIRECTION SOME DEALERSHIPS ARE BEING GUIDED FROM FORD WITH THE RESULTS NOT FIXING THE ISSUE .EMISSIONS WITH NEWER VEHICLES ARE MUCH BETTER AS WITH AIRCRAFT , BUT ONCE AGAIN WHAT IS THE COST TO SOMEONES HEALTH . I'VE BEEN A FORD OWNER FOR MANY , MANY YEARS AND THIS IS VERY TROUBLING TO SAY THE LEAST . FORD HAS A RESPONSIBILITY TO RESOLVE THIS ISSUE . I'M SURE FORD ENGINEERS ARE WORKING DAY AND NIGHT TO RESOLVE THIS . I HOPE THAT OTHER CONSUMERS WITH THE SAME CONCERNS TAKE THE TIME TO REACH OUT AND HOPEFULLY NOT FIND THEMSELVES IN I'LL HEALTH BEFORE HAND .
Engine, Jul 11, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WOULD BE AN EXHAUST ODOR COMING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN STATED THAT THE EXHAUST ODOR WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Engine, Jul 10, 2016
I RECENTLY CAME ACROSS AN ARTICLE ABOUT EXHAUST FUMES INSIDE THE 2015 FORD EXPLORER. THIS IS WHAT MY WIFE AND I EXPERIENCED. I HOPE THIS HELPS IN YOUR REVIEW IN A POTENTIAL RECALL OF THIS VEHICLE. IN AUGUST 2014 WE PURCHASED A NEW FORD EXPLORER 2015 XLT. CURRENTLY HAVE APPROXIMATELY 40K MILES ON IT. WHEN EITHER OF US ACCELERATE TO ENTER A FREEWAY QUICKLY, OR DRIVE UP A HILL THERE IS A STRONGER ODOR OF EXHAUST FUMES INSIDE THE CAR. OF COURSE WE OPEN THE WINDOWS, BUT MY WIFE IS ASTHMATIC AND IT GREATLY AFFECTS HER BREATHING AND OTHER ASTHMA SYMPTOMS INCLUDING COUGHING, WHEEZING AND NEEDING TO USE A 'RESCUE' INHALER. THIS OCCURS DURING THE WINTER AS WELL AS WHEN THE AC IN ON. WE LOVE OUR BEAUTIFUL FORD EXPLORER AND ARE TROUBLED BY THIS PROBLEM, BUT BELIEVE THIS IS A SERIOUS FAULT AND SHOULD JUSTIFY A RECALL.
Other or unspecified, Engine, Jul 8, 2016
EXHAUST GAS FUMES COME INTO THE INSIDE CABIN WHILE DRIVING, MOSTLY FROM THE REAR OF THE VEHICLE. THE AIR CONDITIONING OR HEATER IS ON AND THE RECIRCULATION FAN CAN BE EITHER ON OR OFF. FAILURE MODE CAN BE ON FLAT SURFACE BUT MOSTLY OCCURS GOING UP AND DOWN HILLS. NOT SURE IF THE DECELLERATION OF THE VEHICLE IS PART OF THE CAUSE. PROBLEM IS INTERMITTENT, MAY NOT OCCUR FOR WEEKS AND THEN MIGHT OCCUR 3-4 TIMES IN A DAY ONE SPECIFIC EXAMPLE IS ON NOVEMBER 30, 2015, AT 2:30 PM HVAC SYSTEM IS SET TO HEAT, SET TO 73 DEGREES HEAT IN DUAL TEMP CONTROL IS ON, RECIRCULATION IS ON, ELEVATION IS 3100 FEET, GOING UPHILL ON CATRON BLVD TOWARDS HIGHWAY 16 IN RAPID CITY, SD,(OUTSKIRTS OF TOWN), DECELERATED FROM 50 TO 40 MPH AT 40MPH SPEED LIMIT SIGN, SEVERAL VEHICLES AROUND US, ODOMETER READING WAS 5482.5 MILES, AND SMELLED EXHAUST FUMES IN THE CABIN THAT APPEARED TO COME FROM THE REAR OF THE CABIN, HAD TO OPEN BOTH FRONT WINDOWS FOR ABOUT A MINUTE TO GET THE SMELL OUT.
Engine, Jul 7, 2016
I JUST READ AN ARTICLE ABOUT FORD EXPLORER EXHAUST ODOR POTENTIAL CONCERNS SENT TO NHTSA. I OWN A 2015 FORD EXPLORER XLT WITH ABOUT 11,500 MILES. ON TWO OCCASIONS I HAVE ENCOUNTERED THE EXHAUST ODOR IN THE VEHICLE CABIN. IN BOTH INSTANCES THIS OCCURRED DURING NEAR WIDE-OPEN-THROTTLE ACCELERATION WHILE MERGING ONTO AN INTERSTATE HIGHWAY. THE ODOR IS AN EXHAUST ODOR WITH AN ADDITIONAL "ROTTEN EGG" ODOR CHARACTERISTIC WHICH IS INDICATIVE OF AN OVER-RICH FUEL CONDITION THAT LIKELY OCCURS AT WIDE-OPEN-THROTTLE. I HAVE NOT SMELLED THIS ODOR AT ANY OTHER TIMES, WHICH I SUSPECT IS BECAUSE I HARDLY EVER ACCELERATE SO INTENSELY. I HOPE THIS WILL BE A LITTLE HELPFUL IN YOUR REVIEW OF WHETHER THIS IS AN ISSUE OR NOT. I AM A HAPPY LIFETIME OWNER OF FORD VEHICLES AND I HAVE GREAT RESPECT FOR THE FORD MOTOR COMPANY, SO I AM NOT COMPLAINING,BUT WANTING TO HELP.
Engine, Jul 6, 2016
IN APRIL 2015, WE PURCHASED A 2015 FORD EXPLORER 3.5 LITER ECOBOOST V-6. FROM THE FIRST DRIVE ON THE INTERSTATE GOING HOME WITH OUR NEW CAR. WE HAD AN EXHAUST SMELL ON THE INSIDE OF THE CAR. EVERY TIME WE ACCELERATE TO GO UP HILLS OF NORTH EAST GEORGIA ENTERING THE INTERSTATE, OR PASSING CARS, WE SMELL EXHAUST FUMES AND HAVE TO ROLL DOWN OUR WINDOWS TO BE ABLE TO BREATH. WE HAVE GONE TO THE DEALER, A "SUPER STORE" , AND THEY SAID THAT IT IS ONLY THE NEW BURNING OFF THE ENGINE. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM! WE HAVE AN EXTENDED WARRANTY ON THIS VEHICLE AND SPENDING THE EXTRA MONEY, THESE PROBLEMS SHOULD BE FIXED IMMEDIATELY! THESE FUMES COULD CAUSE A HEALTH PROBLEM INTERNALLY. PLEASE FIX THESE PROBLEMS...
Engine and engine cooling, Fuel system, Gasoline, Jul 6, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE ACCELERATING, EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE FRONT VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS BUILD UP FROM THE FUEL INJECTORS, WHICH NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/06/16*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED AT THE DEALER, UPON ACCELERATION, THE AIR CONDITION/HEAT FAN CUTS OFF OR SLOWS DOWN, AND THE EXHAUST SMELL CONTINUED TO ENTER THE VEHICLE. UPDATED 10/18/16. *JB
Engine, Jul 6, 2016
SINCE WE TOOK POSSESSION OF OUR 2015 FORD EXPLORER WE HAVE HAD IT IN TO THE DEALERSHIP MORE THAN ANY OTHER VEHICLE WE HAVE EVER OWNED. THE SMELL FROM EXHAUST IS HORRIBLE. IN JUST OVER A YEAR OF OWNERSHIP WE HAVE HAD IT IN TO THE DEALERSHIP FOR THIS PROBLEM NUMEROUS TIMES AND IS STILL AS BAD IF NOT WORSE THAN WHEN WE STARTED SMELLING IT. THEY TRIED EVERYTHING THAT FORD TOLD THEM TO DO AND THEN THEY (THE DEALERSHIP) TRIED FIXES ON THEIR OWN OUT OF THEIR OWN POCKET AND THEY STILL CAN NOT FIX THIS PROBLEM. WE SMELL EXHAUST FUMES FILL UP THE ENTIRE VEHICLE NOT ONLY ACCELERATING BUT DRIVING JUST NORMALLY SOMETIMES AND IT GETS SO BAD THAT WE HAVE HAD TO OPEN ALL THE WINDOWS AND EVEN PULL THE VEHICLE OVER AND OPEN ALL THE DOORS JUST TO AIR OUT OUR VEHICLE. WE CONTACTED FORD DIRECTLY ONE TIME ABOUT THIS PROBLEM AND THEY TOLD US THAT THEY WERE UNAWARE OF ANY EXHAUST PROBLEMS REGARDING THE 2015 FORD EXPLORER AND AS FAR AS THEY WERE CONCERNED THERE WAS NO PROBLEM. IT IS ABOUT TO GO BACK TO THE DEALERSHIP AGAIN FOR THIS VERY PROBLEM AND THE DEALERSHIP IS ON OUR SIDE AS THEY HAVE SMELLED IT NUMEROUS TIMES THEMSELVES AND THEY STILL CAN NOT FIX IT DESPITE GOING OVER THE ENTIRE VEHICLE NUMEROUS TIMES. WE HAVE 3 CHILDREN AND ALL WE WANT IS A SAFE VEHICLE AND FORD CAN NOT GIVE THAT TO US. WE ARE VERY DISAPPOINTED WITH FORD OVER THIS WHOLE THING.
Engine, Fuel/propulsion system, Jul 5, 2016
UNDER HARD ACCELERATION THERE IS AN EXHAUST SMELL INSIDE THE CABIN. DEALER CLAIMS THAT THIS DOES NOT HAPPEN AND NO ONE ELSE HAS COMPLAINED ABOUT THE SMELL. DEALER IS WRONG THERE IS A SMELL WHEN ACCELERATING FULL THROTTLE.
Suspension, Power train, Engine, Jul 2, 2016
I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED.
Engine, Dec 14, 2015
DURING MODERATE TO HEAVY ACCELERATION, SULFUR-LIKE EXHAUST FUMES ENTER THE CABIN THROUGH THE A/C VENTS CAUSING AN UNBEARABLE SMELL. TSBS HAVE BEEN PERFORMED, INCLUDING A NEW EXHAUST SYSTEM, WITH NO POSITIVE RESULTS. PROBLEM STILL EXISTS. I AM CONVINCED IT IS DIRECTLY ASSOCIATED WITH A/C CONTROL UNIT AND THE 3.5L ENGINE. ECO-BOOSTS DO NOT PRODUCE THE SMELL. I EVEN ASKED A POLICE OFFICER ABOUT HIS UNIT, AND NO COMPLAINTS. THEY DRIVE ECO-BOOST ENGINES.
Structure, Engine, Dec 11, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING APPROXIMATELY 45-65 MPH. THE FAILURE HAPPENED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE APPROXIMATELY 20 HOLES THAT NEEDED TO BE RESEALED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENTILATION CABIN NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 08/30/16*LJ; UPDATED 5/9/18*JB *CN
Engine and engine cooling, Dec 9, 2015
I NOTICED AN EXHAUST SMELL COMING FROM THE VEHICLE WHEN ACCELERATING TO ENTER TRAFFIC. AT FIRST I THOUGHT IT WAS JUST NEW CAR SMELL, BUT THIS SMELL OF EXHAUST FUMES HAS CONTINUED SINCE WE PURCHASED THE CAR NEW IN JULY 2015. I GET MY FIRST VEHICLE CHECK IN JANUARY 2016 AND NOW I'M CONCERNED. UPDATED 08/10/16.*JB THE CONSUMER REQUESTED A RESPONSE ON HOW MANY COMPLAINTS THERE ARE CONCERNING EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. UPDATED 03/27/2017 *JS
Engine, Dec 9, 2015
EXHAUST SMELL ENTERS THE CABIN UPON MODERATE TO HARD ACCELERATION.
Engine, Nov 19, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL ODOR EMITTED INSIDE THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VENTILATION CABINS NEEDED TO BE RESEALED AND THE VENTS NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Other or unspecified, Engine, Oct 20, 2015
LEASED VEHICLE NEW ON OCTOBER 18, 2014. PROBLEM BEGAN IMMEDIATELY AT APPROXIMATELY 200 MILES. WHEN PASSING ANOTHER VEHICLE OR ACCELERATING FROM STOP, EXHAUST FUMES FILL THE CABIN THROUGH THE A/C VENTS. OCCURS TO THE EXTENT THAT ALL WINDOWS AND SUNROOF MUST BE OPENED IN ORDER TO CLEAR FUMES. HAS MADE DRIVER AND PASSENGER(S) LIGHT-HEADED, UPPER RESPIRATORY IRRITATION HAS HAPPENED, AS WELL. GENERALLY OCCURS WHEN WINDOWS ARE UP AND A/C IS OPERATING. REPORTED TO DEALER, WAS TOLD "THERE IS NO TSB FOR THIS PROBLEM BASED ON YOUR VIN" (THOUGH ALL PRIOR YEAR EXPLORERS 2011-2014 HAVE THIS PROBLEM AND IT HAS NOT YET BEEN RESOLVED BY FORD, AND THERE IS A CLASS ACTION SUIT IN FL WHICH WAS GIVEN CLASS ACTION STANDING BY A JUDGE IN OCTOBER, 2014. MY VEHICLE IS NOT "YET" LEMON LAW ELIGIBLE BECAUSE THE NUMBER OF REPAIR ATTEMPTS HAS BEEN LIMITED BY HEALTH PROBLEMS. FORD SHOULD OFFER TO BUY EFFECTED VEHICLES BACK WITHOUT NEED TO GO THROUGH LEMON LAW, AS THIS IS A CARBON MONOXIDE AND "BREATHING EXHAUST FUMES" HEALTH HAZARD WHICH OCCURS ALMOST EVERY TIME THE VEHICLE IS DRIVEN.
Engine, Oct 9, 2015
WHEN PERFORMING A HARD ACCELERATION ENTERING THE INTERSTATE OR QUICKLY MANEUVERING AROUND ANOTHER VEHICLE, THERE IS A STRANGE ODOR THAT COMES THROUGH THE VENTS. SMELLS LIKE EXHAUST. THIS BOTH WHEN THE WINDOWS ARE UP AND THE A/C IS ON OR IF WIDOWS ARE DOWN AND A/C TURNED OFF. THE SMELL LASTS A FEW SECONDS BEFORE GOING AWAY. I'M CONCERNED ABOUT THE LONG TERM EFFECTS OF THIS ON PERSONAL HEALTH. MY 2015 EXPLORER IS CURRENTLY AT FORD BEING CHECKED OUT. I'VE BEEN TOLD THERE IS A TSB OUT ON THIS ISSUE, BUT THEY DON'T KNOW HOW TO REPAIR IT. WAITING ON SOME KIND OF POSITIVE OUTCOME AT THIS POINT.
Engine and engine cooling, Power train, Sep 30, 2015
EXHAUST SMELL IN CAR EVERY TIME YOU ENTER A FREEWAY OR PASS ANOTHER VEHICLE. IN OTHER WORDS; ACCELERATION. ALSO, HAS A "DRONE" TYPE SOUND AT SPEEDS OVER 71 MPH. THE VEHICLE HAS BEEN TO THE DEALERSHIP THREE TIMES WITH THE LATEST TIME BEING TWO WEEKS SO FAR (IT'S STILL THERE ON 9-30-15) FOR THE TWO ISSUES NOTED ABOVE..
Engine, Sep 22, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THERE WAS A SMELL OF SULFUR INSIDE THE VEHICLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SULFUR SMELL EMITTED INTO THE VEHICLE FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC RESEALED THE CABINS AND CLEANED THE VENTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,600. UPDATED 11/09/15*LJ UPDATED VEHICLE DETAILS 4/13/18*JB THE CONSUMER STATED THE SULFUR SMELL THAT EMITTED FROM VEHICLE WAS CAUSED BY THE CATALYTIC CONVERTER. THE SMELL WAS MORE FAINT INSIDE BUT, NOT OUTSIDE AFTER REPAIRS WERE MADE ACCORDING TO THE TECHNICAL SERVICE BULLETIN UPDATED 2/2/2016 *JS CONSUMER STATED THE SULFUR CAN STILL BE SMELLED INSIDE CABIN, BUT LS NOT AS STRONG. THE SULFUR SMELL IS THE CATALYTIC CONVERTER AND FORD HAS ONLY ISSUED A TECHNICAL SERVICE BULLETIN TO SEAL THE CABIN. THIS HAS MADE THE SMELL MORE FAINT INSIDE BUT NOT OUTSIDE. MY EXPLORER STILL STINKS! UPDATED 10/11/18*JB
Engine and engine cooling, Fuel/propulsion system, Sep 1, 2015
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE BEGAN LEAKING EXHAUST FUMES FROM THE CABIN. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS A DESIGN ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 850. MA 10/19/2015 *CN