2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
288 reports, newest first. Show all
Engine, Jun 7, 2018
2015 FORD EXPLORER SPORT EXHAUST IN THE CABIN I BEGAN SMELLING RAW EXHAUST WHEN I WOULD FIRST START MY CAR, THE AIR BLOWING THOUGH MY VENTS. I WOULD ROLL MY WINDOWS DOWN BECAUSE IT MADE ME IMMEDIATELY NAUSEOUS, AS I DROVE THE SMELL WOULD GO AWAY AND ROLL MY WINDOWS BACK UP. THE SMELL ONLY WENT AWAY FOR A FEW MINUTES AS THE CABIN RESATURATED WITH EXHAUST SMELL. I STARTED TROUBLESHOOTING AND FOUND WHEN I TURNED ON RECIRCULATION WHILE DRIVING THE SMELL SUBSIDED. THIS ONLY WORKED WHILE DRIVING AND USING LESS THAN HALF THROTTLE. I WOULD SMELL A ROTTEN EGG SMELL WHEN I WOULD USE PART TO FULL THROTTLE ANYWHERE I WAS TRAVELING. I CONTACTED MY DEALER AND THEY PERFORMED THE EXHAUST COMPLAINT REPAIR. AFTER DRIVING THE CAR THE LAST FEW DAYS FROM GETTING IT BACK THERE HAS BEEN NO DIFFERENCE. AS THE WEATHER HEATS UP I AM USING AIR CONDITIONING MORE AND HAVE BEEN STARTING TO GET HEADACHES, NAUSEOUS AND LOSE OF ENERGY. MY COWORKER RODE WITH ME TODAY AND COMPLAINED WITHIN THE FIRST MINUTE OF DRIVING THAT EXHAUST SMELL WAS PRESENT IN THE CAR AND WAS GETTING A HEADACHE. I ROLLED DOWN THE WINDOWS AND HAVE NOT USED THE CLIMATE CONTROL. I WILL NOT BE USING THE CLIMATE CONTROL UNTIL THIS IS FIXED, I DO NOT WANT TO BE ANOTHER VICTIM OF A SERIOUS INJURY ACCIDENT OR DEATH.
Other or unspecified, Engine, Mar 26, 2018
CABIN IS FILLING WITH EXTREMELY INTENSE SMELL OF CARBON MONOXIDE. IT IS IMPOSSIBLE TO DRIVE AS YOU CAN NOT STAY IN IT FOR MORE THAN A FEW MINUTES. IT DOESN'T MATTER IF YOUR JUST DRIVING AROUND TOWN (5-10 MILES PER HOUR) OR IF YOU TRY TO GO ON A HIGHWAY (40-60 MPH). IT JUST GETS WORSE. AFTER A BRIEF TIME YOU GET LIGHTHEADED AND NAUSEATED. I HAD THE VEHICLE TO A FORD DEALER A FEW MONTHS AGO TO SUPPOSEDLY FIX THE PROBLEM. WHATEVER THEY DID CERTAINLY DIDN'T WORK AS IT HAS NOW GOTTEN TO THIS POINT.
Other or unspecified, Engine, Mar 26, 2018
WITHIN THE FIRST, ORIGINAL, 2000 MILES OF DRIVING MY NEW 2015 FORD EXPLORER MY FAMILY AND I HAVE BEEN SUBJECTED TO AN ODER THAT IS SIMILAR TO MELTING PLASTIC, BURNING HAIR OR ENGINE EXHAUST FUMES IN ROW PASSENGER CABIN WHILE DRIVING. THIS IS ESPECIALLY NOTICEABLE AFTER HIGH RPM ACCELERATION OR DURING HIGHWAY DRIVING. IN RELATION TO THIS SMELL IS ARE SYMPTOMS OF HEADACHE, TIREDNESS, AND OR NAUSEA. I HAVE BROUGHT VEHICLE TO MULTIPLE FORD DEALERSHIPS, THE LAST TIME THE DEALERSHIP HAD THE CAR FOR OVER 4 WEEKS! WE HAVE BEEN TOLD THAT NECESSARY REPAIRS HAVE BEEN MADE. BUT THE VEHICLE AND MY FAMILY ARE STILL EXPERIENCING THE SAME PROBLEMS. VEHICLE NOW HAS JUST OVER 23000 MILES ON IT. SINCE BUYING VEHICLE I HAVE HAD A NUMBER EMERGENCY ROOM VISITS THAT WERE NOT CONCLUSIVE AND AFTER READING FINDINGS BY THIS AGENCY AND OTHERS NOW BELIEVE THAT THERE IS A CONNECTION TO MY FORD EXPLORER, AND WE ARE SUFFERING FROM PROLONGED CARBON MONOXIDE POISONING!
Engine and engine cooling, Mar 26, 2018
2015 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ONGOING EXHAUST ISSUES. *LD THE CONSUMER STATED THERE WERE EXHAUST FUMES ENTERING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. *JS
Power train, Engine, Feb 15, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE ALSO JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE VEHICLE LOST ACCELERATION WHILE DRIVING APPROXIMATELY 70 MPH. AFTER THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF AND RESTARTED THE ENGINE, THE VEHICLE REGAINED NORMAL FUNCTION. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MARSHAL MIZE FORD (5348 HIGHWAY 153, HIXSON, TENNESSEE 37343, PHONE 888-633-5038). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000.
Engine and engine cooling, Feb 2, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED A ODOR COMING FROM THE EXHAUST, WHICH MADE HER NAUSEOUS. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN WOODLAND HILLS (21501 VENTURA BLVD, WOODLAND HILLS, CA 91364), BUT COULD NOT BE DIAGNOSED SINCE THE CONTACT BECAME ILL. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Engine and engine cooling, Jan 27, 2018
I AM A NEW FORD OWNER. I BOUGHT MY USED FORD EXPLORER (VIN# [XXX]) ON 12/26/17. RIGHT NOW I AM WORRIED ABOUT MY FORD EXPLORER. MY ENTIRE FAMILY ( MY 2 KIDS, MY WIFE AND MYSELF ) HAS BEEN GETTING NAUSEOUS AND DIZZINESS LAST COUPLE WEEKS. I INSTALLED A MONOXIDE OF CARBON DETECTOR IN THE CAR AND IT DOESN'T STOP GOING OFF, IT BUZZES EVERY 60 SECONDS. OBVIOUSLY, THERE IS SOMETHING WRONG WITH THE CAR. I HAD TRIED MANY TIMES TO SCHEDULE A SERVICE FOR MY CAR ONLINE AND OVER THE PHONE BUT FORD DEALERS ARE NOT COOPERATING. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 25, 2018
CARBON MONOXIDE IN CAB. EXPERIENCED HEADACHES AND EXTREME FATIGUE. HAD CO DETECTOR IN CAR AND SPIKED TO 18 PPM AND REMAINED CONTINUOUSLY. THE VEHICLE IS A SQUAD CAR. TOOK VEHICLE TO DEALER AND THEY FOUND BAD FACTORY WELDS ON EXHAUST MANIFOLD ALONG FIREWALL.
Engine, Dec 27, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT NAUSEOUS, SLEEPY, AND HAD HEADACHES. THERE WERE NO WARNING INDICATORS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) AND WAS SERVICED PER FORD REFERENCE NUMBER: 17N03 REGARDING THE CARBON MONOXIDE CONCERN. THE DEALER REPAIRED THE PLUGS AND REAR HATCH SEALS, USED FOILED PATCHES ON THE PLUGS ABOVE THE MUFFLER, REPLACED THE DRAIN VALVE, AND REPROGRAMMED THE HVAC SYSTEM. UPON DRIVING THE VEHICLE SEVERAL DAYS LATER, THE CONTACT STILL FELT ILL IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,706.
Engine, Dec 18, 2017
THERE IS A STRONG SMELL OF WHAT I COULD ONLY AT FIRST DESCRIBE AS NATURAL GAS OR PROPANE (ROTTEN EGGS) ENTERING THE CABIN. IT WAS COMPOUNDED WHEN I PUT TURNED THE CABIN HEAT ON. WITH WINTER UPON US THE SMELL ENTERS THE HEATING DUCTS MAKING IT NEARLY UNBEARABLE. FURTHERMORE WHILE DRIVING UNDER NORMAL ACCELERATION ON A MINOR ROAD THERE WAS AN AUDIBLE POP (AS IF A HOSE BENEATH THE ENGINE CAME OFF) AND A FLUTTERING NOISE WITH LOSS OF POWER. I AM ASSUMING A TURBO OR WASTE GATE HOSE CAME OFF ON ITS OWN. ONCE THE HOSE POPPED OFF THE SMELL WAS UNDENIABLY SINGED MOTOR OIL. AFTER 30 YEARS OF DOING OIL CHANGES I CAN ASSURE YOU IT IS THE SMELL OF BURNING MOTOR OIL. I HAVE SEEN MANY SUCH ODOR COMPLAINTS ON THE 3.5 LITRE ECO BOOST TURBO. THERE IS DEFINITELY A PROBLEM AFFECTING MANY IF NOT ALL TURBO ECO BOOST ENGINES. PLEASE INVESTIGATE THIS DANGEROUS NOXIOUS SINGED OIL ODOR. I PURCHASED THIS VEHICLE IN MAY 2017 AS A CERTIFIED USED CAR, IT IS CURRENTLY IN THE DEALERSHIP FOR REPAIR. I AM AVAILABLE TO ASSIST IN ANY WAY TO HELP WITH THE INVESTIGATION. I AM AN OWNER OF A VEHICLE WITH THE TAKATA RECALL, THIS CONDITION AND NAUSEATING SMELL IS FAR FAR WORSE. PLEASE HELP.
Engine, Dec 15, 2017
THERE IS A BAD EXHAUST SMELL INSIDE THE CABIN OF THE VEHICLE. MOSTLY WHEN THE HVAC IS ON DEFROST. UPON INSPECTION, THERE SEEMS TO BE A CRACKED EXHAUST MANIFOLD. THIS SMELL HAPPENS THE STRONGEST WHEN IT'S COLDER OUT, AT IDLE, AND WHILE DRIVING.
Engine, Dec 8, 2017
PURCHASED MY VEHICLE IN JULY 2017. DUE TO AN UNRELATED POWER ISSUE THAT OCCURRED UNDER FULL THROTTLE, I HAD TO DRIVE MY CAR ON A LOT OF FULL THROTTLE RUNS AT HIGHWAY SPEED TO HELP THE DEALERSHIP DIAGNOSE THE ISSUE. THIS WENT ON FOR WEEKS, TRYING TO GET THE DEALERSHIP TO DUPLICATE THE PROBLEM. AFTER THEY ALLEGEDLY FINALLY FIXED THE PROBLEM. I CONTINUED TO DRIVE MY EXPLORER VIGOROUSLY ON THE HIGHWAY TO MAKE SURE THE POWER ISSUE WAS CORRECTED, (THAT ISSUE IS NOT MY COMPLAINT AS IT APPEARS TO BE FIXED). HOWEVER DURING ALL THESE WEEKS OF FREQUENTLY DRIVING AT HIGH RPMS, I HAD HEADACHES ALMOST EVERY TIME I GOT TO MY DESTINATION. I SELDOM GET HEADACHES AND CERTAINLY NOT ALMOST DAILY. DURING CERTAIN TIMES, DEPENDING ON HOW LONG MY TRIP WAS, I ALSO SMELLED WHAT SEEMED TO BE STRONG FUMES, EVEN WHEN THERE WERE NO VEHICLES NEARBY OR IN FRONT OF ME. I RECENTLY LEARNED THAT THERE WERE OTHER EXPLORER OWNERS HAVING ISSUES. TO MY SHOCK, I SAW THAT A LOT OF OWNERS WERE STATING THAT THEY WERE NOTICING THE FUMES WHEN THE CAR WAS DRIVEN HARD, WHICH IS THE KIND OF DRIVING I HAD BEEN DOING WHEN I NOTICED THE FUMES, AND NORMALLY WOULD NOT HAVE. I HAVE GOTTEN TO WHERE I HAVE TO FEATHER THE PEDAL DURING DRIVING TO MINIMIZE THE ODOR OF FUMES. I ALSO HAVE A PREGNANT WIFE WHO I WON'T ALLOW IN THE VEHICLE ANYMORE AND SURELY WILL NOT BE ABLE TO PLACE MY NEWBORN CHILD IN THIS EXPLORER TO BE EXPOSED TO FUMES OF THIS AMOUNT. THIS IS THE MOST MONEY I EVER SPENT ON A VEHICLE AND I'M AT A COMPLETE LOSS. I AM VERY FEARFUL OF PUTTING MY FAMILY IN THIS VEHICLE, ESPECIALLY A NEWBORN.
Engine, Fuel/propulsion system, Dec 7, 2017
I JUST HAVE BECOME AWARE THE GROWING CONCERN ABOUT FORD EXPLORER EXHAUST/ROTTEN EGG SMELL. MY 2015 EXPERIENCES THIS CONDITION ON A DAILY BASIS. I HAVE ASKED THE FORD DEALERSHIPS ON NUMEROUS OCCASIONS TO LOOK INTO THIS BUT THEY HAVE ALWAYS TOLD ME "NO PROBLEM FOUND". MY SON CAME HOME TONIGHT AND TOLD US A NEIGHBOR HAVING THE SAME COMPLAINTS AND NOW THAT I HAVE RESEARCHED IT ON THE INTERNET IT APPEARS TO BE A WIDE SPREAD PROBLEM. IT DOES GET SO BAD THAT I HAVE TO ROLL WINDOWS DOWN BECAUSE OF HEADACHES.
Engine, Dec 1, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT NOTICED EXHAUST FUMES IN THE CABIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRONDES FORD LINCOLN, 1511 REYNOLDS RD, MAUNEE, OH 43537) WHERE IT WAS DIAGNOSED THAT THE VENTS AND BUMPER SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 19,000.
Engine, Nov 26, 2017
SMELLING EXHAUST INSIDE THE CAB AT RANDOM TIMES ON RANDOM DAYS. MAINLY HAPPENS DURING ACCELERATION AND HIGHWAY DRIVING. IT'S SLOWLY GETTING WORSE EVERY OTHER WEEK
Engine, Nov 19, 2017
VERY STRONG EXHAUST SMELL, HAS MADE MY WIFE I'LL, CAUSING SICK TO THE STOMACH AND HEADACHES
Engine, Nov 15, 2017
WHILE I WAS DRIVING ON THE HIGHWAY THERE WAS A STRONG SMELL GOF EXHAUST FUMES IN THE CAR. OPENED THE WINDOWS TO CHECK. IT WAS NOT AN OUTSIDE SMELL. HAD TO DRIVE WITH WINDOWS DOWN AS IT WAS GIVING ME A HEADACHE AND NAUSEA. WHEN THE ENGINE WAS TURNED OFF AND WE CANE OUT OF THE CAR THERE WAS STRONG EXHAUST SMELL ALL AROUND THE CAR
Engine, Nov 9, 2017
FORD EXPLORER CARBON MONOXIDE ISSUE. THE CABIN OF MY 2015 FORD EXPLORER FILLS WITH CARBON MONOXIDE ANYTIME I HAVE THE WINDOWS OPEN AND I ACCELERATE. I HAVE A CO MONITOR IN THE CAR AND CAN WATCH IT AS IT GOES UP WITHIN SECONDS OF ACCELERATION. I HAVE HAD THE CAR INTO TWO DIFFERENT FORD DEALERS AND HAD THE CURRENT TSB PERFORMED AS WELL AS THE LATEST REPROGRAMMING OF THE HVAC SYSTEM WHICH DID REDUCE THE CO FROM INSIDE THE CABIN WHILE THE WINDOWS ARE UP, HOWEVER AS SOON AS A WINDOW IS CRACKED THE CARBON MONOXIDE LEVELS RISE. WITH ANY AMOUNT OF ACCELERATION THEY TEND TO RANGE BETWEEN 21- 33PPM IN THE CABIN.
Electrical system, Electronic stability control (ESC), Engine, Nov 3, 2017
MY 2015 FORD EXPLORER LIMITED STARTED HAVING PROBLEMS 2 DAYS AFTER PULLING OUT OF THE DEALER. THEY HAVE NOT STOPPED. UNFORTUNATELY, I WAITED TOO LONG FOR A LEMON LAW CLAIM. MOST IMPORTANT PROBLEM: THE SMELL OF EXHAUST IN MY CABIN UNDER HEAVY ACCELERATION, SINCE DAY 1. IT HAS BEEN IN 10 TIMES SINCE AUGUST 2015. THE EXHAUST HAS BEEN TAKEN APART MULTIPLE TIMES 1."TRANS ROLL RESTRICTOR RUBBER HANGING AGAINST EXHAUST PIPE" WAS FOUND. REPLACED ROLL RESTRICTOR. DID SOMETHING WITH TSB. 2. RETURNED FOR SAME SMELL: REPROGRAM HVAC MODULE, REPLACED LEFT REAR AIR EXTRACTOR, APPLIED SEEM SEALER TO AREAS IN TSB. REPLACED GRILLE AND VALVE ASSEMBLY. 3. TWO MONTHS LATER, SAME THING - REPLACED GRILLE AND VALVE ASY, REPROGRAMMED HVAC MODULE, REPLACED AIR EXTRACTOR 4. ONE MONTH LATER: INSTALLED MUFFLER ASY; RVC CODE FOR TSB 1; REPLACED WHEEL LIP MOLDING,VALVE ASY, DUAL RATE AIR EXTRACTOR STILL HAVE THE SMELL, BUT AM ALWAYS TOLD THEY DON'T SMELL IT. I HAD TWO PEOPLE GET SICK AND VOMIT IN MY TRUCK BECAUSE OF THE FUMES IN STOP AND GO TRAFFIC. ADDITIONAL PROBLEMS: 1. REAR RUNNING LIGHTS DID NOT WORK - TWICE AT DEALER TO GET REPAIRED 2. AIR BAG LIGHT ON CONSTANTLY - WIRE ASSEMBLY - TSB 16 WAS SPLICED 3. AWD OFF & ABS LIGHTS CONSTANTLY ON - COST ME $582 FOR THEM TO TAKE EVERYTHING APART AND CHECK "PIN FIT" AT ALL TERMINALS. AT WHICH POINT THE CODES WENT AWAY. 4. DRIVER-SIDE OUTSIDE DOOR HANDLE JUST BROKE OFF WHEN I WENT TO OPEN THE DOOR - $149 5. WHEN VEHICLE IS PUT IN PARK I GET AN ERROR MESSAGE VEHICLE NOT IN PARK. I NEED A SHIFT MODULE, $395 PLUS TAX AND FEES 6. MULTIPLE OTHER SMALL PROBLEMS. VENTS NOT STAYING OPEN, PLASTIC COVERS COMING OFF EVERYWHERE, SPEAKER REPLACED TWICE MY EXPLORER HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT AND FORD DOES NOT GIVE LOANER CARS. I'VE BEEN WITHOUT A CAR FOR DAYS AT A TIME.
Engine, Nov 2, 2017
I PURCHASED A NEW 2015 FORD EXPLORER. WITHIN A COUPLE OF MONTHS I NOTICED A SMELL IN THE CAR WHEN ACCELERATING OR GOING UP HILLS. I TOOK IT INTO THE DEALERSHIP AND THEY CONFIRMED THERE WAS A CARBON MONOXIDE LEAK AND REPAIRED IT. THE REPAIR WAS NOT EFFECTIVE AS THE LEAK WAS STILL THERE. I TOOK IT IN FOR A SECOND REPAIR FROM THE RELEASED TBS BUT IT STILL EMITS THE CM IN THE CABIN WHEN THE VEHICLE EXCEEDS 3K RMPS OR THE AC IS ON FULL BLAST.
Other or unspecified, Engine, Nov 1, 2017
OCCASIONAL EXHAUST/SULFUR SMELL INSIDE VEHICLE CABIN DURING HIGHWAY ACCELERATION OR UNDER HEAVY LOAD SUCH AS TOWING TRAILER.. FIRST NOTICED IN 05/2017 AND CONTINUES TO THE PRESENT DAY. INITIAL COMPLAINT TO DEALER WHO INDICATED IT WAS NORMAL 'NEW' ENGINE SMELL THAT WOULD DISAPPEAR OVER TIME AND LATER CONVERSATIONS INDICATED 'UNABLE TO DUPLICATE', PLUS I FOUND LATER THAT APPARENTLY THERE WAS NO DOCUMENTATION IN THE VEHICLE SERVICE RECORDS REGARDING ANY COMPLAINTS.
Engine, Oct 24, 2017
CATALYTIC CONVERTER ODOR ENTERS CABIN WHEN ACCELERATING ON HIGHWAY
Engine and engine cooling, Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE ENTERED THE VEHICLE WHILE THE VEHICLE WAS IDLING AND BEING DRIVEN. THE FAILURE OCCURRED WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE. THE CONTACT WAS NAUSEOUS, LIGHT HEADED, AND BECAME ILL. A PASSENGER SUFFERED MEMORY LOSS AND TWO STROKES WITHIN MONTHS OF BEING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342). THE DEALER STATED THAT SEVERAL REPAIRS WERE COMPLETED, BUT THERE WAS NO CARBON MONOXIDE TESTING. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 25,499.
Engine, Oct 16, 2017
EXHAUST SMELL IN CABIN AFTER WIDE OPEN THROTTLE (WOT) PERIOD ONTO HIGHWAY. EXHAUST SMELL IN CABIN IN GENERAL DURING VEHICLE OPERATION WITH HEAVY THROTTLE. THIS IS EVEN AFTER HAVING THE AFORMENTIONED REPAIRS PER FORD WITH THE LIFTGATE AND REAR SEALS AREA. SEE ATTACHED PICTURE. I BELIEVE SOME OF THE LEAK MAY BE DUE TO LACK OF EXHAUST MANIFOLD BOLTS
Engine, Oct 16, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN EXHAUST ODOR WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. BARTOW FORD (2800 U.S. 98 N, BARTOW, FL) STATED THAT IT WAS A KNOWN FAILURE WITH THAT MODEL OF VEHICLE, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,600.