2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
288 reports, newest first. Show all
Other or unspecified, Engine, Oct 13, 2017
FORD EXPLORER POLICE WAS STATIONARY ON US HIGHWAY 59 NORTH. THE POLICE OFFICER IN THE DRIVER SEAT LOST CONSCIOUSNESS FOR APPROXIMATELY ONE HOUR AND 30 MINUTES. ANOTHER OFFICER CHECKED ON THE UNCONSCIOUS OFFICER AND FOUND HIM TO BE NOT ALERT AND UN RESPONSIVE, THEREFORE HE SUMMONED EMS AND REMOVED THE UNCONSCIOUS OFFICER FROM THE EXPLORER. EMS WAS ABLE TO GAIN CONSCIOUSNESS OF THE OFFICER BUT HE WAS DISORIENTED, UNAWARE OF WHERE HE WAS AND WHO HE WAS. OFFICER WAS PLACED ON OXYGEN AND TRANSPORTED TO LOCAL EMERGENCY ROOM WHERE HIS ARTERIAL BLOOD WAS TAKEN. ARTERIAL BLOOD WAS FOUND TO HAVE APPROXIMATELY 20% CONCENTRATION OF CARBON MONOXIDE. ARTERIAL BLOOD WAS TAKEN APPROXIMATELY ONE HOUR AFTER BEING REMOVED FROM THE EXPLORER AND 40 MINUTES OF BEING ADMINISTERED OXYGEN BY EMS.
Engine and engine cooling, Oct 2, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, A CARBON MONOXIDE ODOR ENTERED FROM THE AIR VENT. THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NW LOOP 410, SAN ANTONIO, TX 78238), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,398. THE VIN WAS NOT PROVIDED.
Other or unspecified, Engine, Fuel/propulsion system, Oct 1, 2017
CARBON MONOXIDE LIKE LEAK INTO THE CABIN FORD DID NOT FIX WHEN WE WENT TO THE DEALERSHIP
Engine, Sep 25, 2017
WITH THE A/C ON AND YOU ACCELERATE AND THE LET OFF A SMELL OF EXHAUST FUMES OVER TAKE THE PASSENGER AREA OF THE VEHICLE. WITH THE WINDOWS DOWN THE SMELL IS NOT AS BAD BUT STILL VERY NOTICEABLE.
Engine and engine cooling, Sep 22, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE ODOR WAS ONLY PREVALENT WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE ISSUE LASTED APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD IN FT LAUDERDALE, FLORIDA FIVE TIMES FOR DIAGNOSTIC TESTING AND REPAIRS. THE DEALER ALSO REPLACED AIR FILTERS, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,710.
Engine and engine cooling, Sep 18, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ODOR OF EXHAUST FUMES WAS PERCEIVED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSS ROADS FORD, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 877-660-7530) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Engine, Sep 17, 2017
THIS IS MY 2ND UPDATED COMPLAINT ON CARBON MONOXIDE ENTERING OUR VEHICLE. AFTER FORD DENYING THAT CARBON MONOXIDE IS NOT ENTERING THE CIVILIAN FORD EXPLORERS, WE PURCHASED A PYLE (PCMM05) LOW LEVEL CARBON MONOXIDE DETECTOR. IT REGISTERS CARBON MONOXIDE LEVELS STARTING AT O PPM. WE PUT THE DETECTOR IN OUR VEHICLE, STARTED IT AND DID NOT MOVE THE VEHICLE AND THE DETECTOR IMMEDIATELY JUMPED TO 5. AFTER THAT WE DROVE THE VEHICLE IN CITY TRAFFIC AND THE DETECTOR THEN JUMPED BACK AND FORTH FROM 10 TO 14 PPM. AFTER THAT WE GOT ON THE INTERSTATE AND DROVE 70 TO 75 AND THE DETECTOR RANGED FROM 23PPM TO 64PPM IN ONLY A 30 MINUTE PERIOD. WE SPENT A TOTAL OF ONLY 2 HOURS IN OUR SUV DOING THIS TESTING. AFTER THAT WE RETURNED HOME AND WERE SICK WITH HEADACHES, NAUSEA, VOMITTING, CHEST PAINS, AND JUST FEELING SICK FOR 6 DAYS. WE ARE CURRENTLY NOT DRIVING THE VEHICLE BECAUSE OF ALL OF THESE ISSUES THAT WE HAVE PROVEN WITH OUR OWN CARBON MONOXIDE DETECTOR. SO IF FORD THINKS THERE IS NOTHING WRONG WITH OUR VEHICLE, PLEASE BUY IT BACK AND PUT YOUR FAMILY IN. FORD YOU SHOULD BE ASHAMED OF WHAT YOU ARE DOING TO HARD WORKING PEOPLE THAT ARE HAVING TO PAY AND DRIVE THESE ROLLING GAS CHAMBERS. YOU NEED TO BE HELD ACCOUNTABLE AND I KNOW WE ARE NOT THE ONLY ONES THAT FEEL THIS WAY. DO ANY OF YOUR FORD EXECUTIVES DRIVE EXPLORES WITH THE SAME PROBLEMS? YOU SHOULD HAVE TO DRIVE THEM AND EXPERIENCE ALL OF THE SICKNESS! DO YOU NOT HAVE ANY REGARD FOR YOUR CUSTOMERS? QUIT LYING AND DENYING THETRUTH! AND STAY OFF THE TV GIVING FALSE STATEMENTS ABOUT CARBON MONOXIDE NOT BEING IN CIVILIAN FORD EXPLORERS! WE ALL KNOW THAT IS NOT TRUE! HOPEFULLY FORD WILL DO THE RIGHT THING WITH ALL OF THIS AND BE RESPONSIBLE FOR THEIR INFERIOR PRODUCT. QUIT WASTING TIME AND DO IT. SOMEONE DO SOMETHING, WE ARE PAYING FOR SOMETHING WE CAN'T EVEN USE OR BE SAFE IN.
Other or unspecified, Engine, Sep 17, 2017
WHEN DRIVING, THERE'S AN ODOR THAT SOMETIMES GET REALLY STRONG. YOU CAN REALLY SMELL IT WHEN THE AC IS ON RECIRCULATE. IT SO BAD AT TIMES, I HAVE TO ROLL DOWN THE WINDOWS. MY WIFE HAS BEEN GETTING HEAD ACHES FROM RIDING IN THE CAR AS WELL. WE HAVE 3 CHILDREN, THIS IS GETTING TO BE A SERIOUS CONCERN TO US L, AS IT COULD BE HARMING OUR CHILDREN. IT HAPPENS ALL THE TIME AT ANY SPEED.
Engine, Sep 1, 2017
SUFFERING FROM AN EXHAUST SMELL THAT ENTERS THE VEHICLE WHENEVER IT IS UNDER HARD ACCELERATION OR UNDER LOAD, SUCH AS DRIVING UP A HILL. MULTIPLE ATTEMPTS HAVE BEEN MADE TO FIND THE CAUSE OF THE ISSUE BY THE DEALERSHIP IT WAS PURCHASED FROM WITH NO RESOLUTION. ENTERS THE CABIN WORSE WITH THE REAR AIR TURNED ON, EVEN AFTER THE FIXES WERE DONE TO SEAL THE CAR BY THE DEALER. NOTICEABLE WHEN EXITING THE VEHICLE, THE SMELL IS ALL AROUND THE OUTSIDE FOR A FEW SECONDS AFTER STOPPING.
Engine and engine cooling, Aug 31, 2017
TL* THE CONTACT DROVE A 2015 FORD EXPLORER (CORPORATE VEHICLE). WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, A STRONG ODOR OF SULFUR WAS NOTICED INSIDE THE VEHICLE, WHICH GAVE THE CONTACT A HEADACHE. THE CONTACT WAS CONCERNED FOR HER SAFETY AND TOOK THE VEHICLE TO SOUTH BAY FORD (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250). THE DEALER DIAGNOSED THAT THE EXHAUST WAS LEAKING AND, SINCE THE AIR CONDITIONER WAS ON, IT CREATED A VACUUM INSIDE THE VEHICLE. THE TECHNICIAN STATED THAT UNLESS SHE DROVE WITH THE WINDOWS DOWN, THE EXHAUST ODOR WOULD CIRCULATE THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,167.
Engine, Aug 17, 2017
PASSENGER CABIN FILLS WITH EXHAUST FUMES DURING RAPID ACCELERATION.
Engine and engine cooling, Aug 10, 2017, crash
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DRIVER FAINTED FROM CARBON MONOXIDE ENTERING THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO TWO VEHICLES BEFORE STOPPING ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A REPAIR FACILITY OR A DEALER. THE DEALER (CAPITAL FORD, 4900 CAPITAL BLVD, RALEIGH, NC 27616) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Engine and engine cooling, Aug 9, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTO NATION FORD IN ARLINGTON LOCATED AT 14001-20 ARLINGTON, TX 76017) WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12812883-X5B97. THE FAILURE MILEAGE WAS 20,000.
Engine and engine cooling, Aug 9, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT DIZZY, NAUSEA, WEAK, AND HAD A HEADACHE. THE CONTACT WENT TO THE DOCTOR, THE DOCTOR SENT THE CONTACT TO THE HOSPITAL FOR TESTING, WHICH REVEALED THAT THE CONTACT HAD CARBON MONOXIDE POISONING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSSROADS FORD OF WAKE FOREST LOCATED AT 10101 CAPITAL BLVD, WAKE FOREST, NC 27587; (855) 314-6310), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND PROVIDED CASE NUMBER: CAS12888712. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/04/2017*JS UPDATED 12/13/2017 *LN *JS *JS
Engine and engine cooling, Aug 7, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE HIGHER THE SPEED OF THE VEHICLE, THE MORE THE ODOR INTENSIFIED. IN ADDITION, THE ODOR SMELLED LIKE BURNING OIL, SIMILAR TO OIL BEING BURNED ON THE EXHAUST MANIFOLD. BOGGUS FORD OF HARLINGEN, TEXAS WAS MADE AWARE OF THE ODOR AND STATED THAT THE VEHICLE WAS OUT OF THE 36,000 MILE WARRANTY. THE DEALER ALSO STATED THAT THE EXTENDED WARRANTY WOULD NOT COVER THE COST OF THE REPAIR AND THAT THE TAIL PIPES AND REAR FENDERS WERE THE AFFECTED PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND TRANSFERRED THE CONTACT TO NHTSA AFTER STATING THAT THE FAILURE WAS BEING INVESTIGATED. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
Engine, Aug 5, 2017
IN JUNE 2016, I TOOK MY FORD EXPLORE TO GURLEY LEEP KIA FORD IN SOUTH BEND INDIANA DUE TO A ROTTEN EGG SMELL IN THE CABIN AREA. THEY REPLACE THE EXHAUST SYSTEM AND SEALED THE REAR TELLING ME THAT EXHAUST WAS LEAKING INTO THE CABINET AREA AND THAT WAS THE EXCLAMATION FOR THE ROTTEN EGG SMELL. AT THAT POINT I HAD ONLY HAD MY VEHICLE LESS THAN SEVEN MONTHS. ON AUGUST 2, 2017 WE TOOK MY FORD EXPLORER BACK TO GURLEY LEEP KIA FORD AND SOUTH BEND INDIANA WITH THE SAME COMPLAINTS AS WELL AS THE MAIN DRIVER MYSELF EXPERIENCING NAUSEA HEADACHES TROUBLE CONCENTRATION VOMITING AND BLURRED VISION. I HAVE BEEN ATTENDING COLLEGE AND WORKING FULL-TIME WITH HIS REQUIRED INCREASED DRIVING IN MYSELF BEING IN THE VEHICLE WHICH WOULD EXPLAIN THE INTERMITTENT HEADACHES AND NAUSEA AS WELL AS THE FLAREUP OF SYMPTOMS AFTER BEING IN MY VEHICLE FOR APPROXIMATELY 4 1/2 HOURS. DIAGNOSTIC TESTING WAS DONE AND IT WAS CONFIRMED THAT AGAIN EXHAUST WAS LEAKING INTO THE CABIN AREA THE REPAIRS WERE THE SAME REPLACE THE EXHAUST AND RESEAL THE BACK, HOWEVER THIS TIME THEY STATED THAT FORD WOULD NOT COVER THE COST OF THESE REPAIRS AS IT IS NO LONGER UNDER FORDS WARRANTY AND WE WERE ADVISED THE COST OF REPAIRS WOULD BE NEAR $3000. THERE ARE TWO TSB'S OUT ON THIS ISSUE I FEEL THAT SHOULD'VE BEEN COVERED BY FORD AT THIS POINT THEY SHOULD REPLACE MY VEHICLE IT IS BEEN PROVEN TWICE AND DOCUMENTED THAT CARBON MONOXIDE/EXHAUST IS LEAKING INTO THE CABIN AREA. I DO HAVE AN EXTENDED WARRANTY CALLED ROUTE 66 THEY WILL NOT COVER THIS AS WELL. WE ALSO WERE ADVISED THAT FORD EXPLORERS ARE KNOWN FOR HAVING A FRONT STRUT MOUNT ISSUE BOTH OF MINE WE WERE ADVISED WERE BAD AND IT WOULD COST APPROXIMATELY $500 TO HAVE A PLACE TO MY KNOWLEDGE THERE ARE NO TSB'S BUT THE DEALER SEEMED PRETTY AWARE OF THIS AND NOT SURPRISED.
Other or unspecified, Engine, Fuel/propulsion system, Aug 5, 2017
YOU CAN SMELL THE EXHAUST INSIDE THE CABIN WHILE DRIVING. IT IS NOTICEABLE WHEN YOU HAVE TO HIT THE GAS TO SPEED UP TO GO AROUND A VEHICLE OR GETTING ONTO THE INTERSTATE. AFTER HEARING ON THE NEWS ABOUT THE POLICE HAVING THE SAME ISSUE, I WANTED TO MAKE SURE THAT MY COMPLAINT HAS BEEN NOTED. I WILL BE PURCHASING A CO2 DETECTOR AND PLACING IT INSIDE MY VEHICLE WHERE MY 3 YEAR OLD AND 7 MONTH OLD SIT. THERE SAFETY IS TOP PRIORITY AND HOPE A RECALL IS COMING SOON. I NOTICED THE SMELL WHEN I PURCHASED THE VEHICLE NEW IN MARCH OF 2015
Engine, Aug 3, 2017
THE CABIN FILLS WITH A STRONG EXHAUST FUME ODOR EACH TIME YOU PERFORM A MODERATE TO HARD ACCELERATION. THIS HAS OCCURRED CONTINUOUSLY SINCE PURCHASE IN 2015. THE DEALER WAS INFORMED AND HAS TAKEN NO ACTION.
Engine, Aug 3, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT FELT AS IF HE WERE TO FAINT AND FELT AS IF HE WAS HYPERVENTILATING. THE CONTACT MENTIONED THAT HIS SYMPTOMS WERE DUE TO CARBON MONOXIDE. THE CONTACT HAD TO PULL OVER. THE FAILURE OCCURRED ABOUT THREE TIMES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Other or unspecified, Engine, Aug 1, 2017
CARBON MONOXIDE COMING INTO THE VEHICLE CALLED THE DEALER THEY DONT WANT TO INVESTIGATE THE PROBLEM CALLED THE DEALER ABOUT RECALL THEY SAID THERE IS NOTHING ON RECALL
Other or unspecified, Engine, Fuel/propulsion system, Aug 1, 2017
EXHAUST FUMES FILL CABIN UNDER HARD ACCELERATION. IT HAS HAPPENED MANY TIMES OVER THE PAST FEW YEARS, WE PURCHASED CAR NEW IN ~ MAY 2015. TYPICALLY WE CAN LIMIT BY ACCELERATING SLOWER THAN DESIRED, WHICH CAN BE UNSAFE WHEN ENTERING THE HIGHWAY. AFTER HARD ACCELERATION HAS ENDED AND YOU MAINTAIN STEADY SPEED THE FUMES NO LONGER SEEM TO ENTER THE CABIN. FUMES CAN BE VERY STRONG AND ROLLING DOWN WINDOWS IS THE ONLY WAY TO CLEAR. IT SEEMS TO MOSTLY HAPPEN WITH REAR AIR CONDITIONING IN TURNED ON, BUT NOT SURE. I PUT TODAYS DATE BELOW, BUT THIS HAPPENS OFTEN. I HAVE READ ONLINE AND SPOKEN TO DEALERS IN THE PAST AND NO FIX SEEMS TO BE AVAILABLE SO WE HAVE DONE ARE BEST TO AVOID WITH SLOW ACCELERATION, BUT WE CAN NOT BE CERTAIN THAT NO FUMES ARE ENTERING CAR. BOTH MY WIFE AND I SEEM TO GET MORE HEAD ACHES THAN IN THE PAST AND THIS COULD BE THE CAUSE.
Engine and engine cooling, Jul 31, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. GUS JOHNSON FORD OF SPOKANE VALLEY, WASHINGTON WAS MADE AWARE OF THE FAILURE AND REASSEMBLED THE BODY OF THE VEHICLE, REPLACED THE GASKETS, AND SEALED THE EXHAUST OPENINGS DURING THE INITIAL REPAIR. UPON THE SECOND REPAIR, THE ENTIRE EXHAUST SYSTEM WAS REPLACED AND THE MUFFLER EXHAUST SYSTEM WAS REDIRECTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES ON MAY 25, 2017 AND AGREED TO REPURCHASE OR REPLACE THE VEHICLE. THE FAILURE MILEAGE WAS 130. UPDATED 08/30/17*LJ *AS
Structure, Other or unspecified, Engine, Jul 31, 2017
THE VEHICLE WAS TESTED AND FOUND TO HAVE 30 PPM OF CO IN THE VEHICLE WHILE IN OPERATION.
Power train, Engine, Jul 29, 2017
AFTER COMPLETING A LEFT TURN ON A WARM SUNNY DRY CLEAR DAY ON A FLAT ROAD SURFACE I HAD ACCELERATED NORMALLY UP TO ABOUT 30 MILES AN HOUR (SPEED LIMIT 45) AND ALL OF THE SUDDEN COMPLETELY LOST POWER. FOR A SECOND I THOUGHT THE CAR HAD STALLED SO I PUT IT IN NEUTRAL AND TRIED TO RESTART BUT IT WAS IN FACT STILL RUNNING. IT WOULD NOT REV AT ALL. I PUT THE TRUCK BACK INTO GEAR AND TURNED ON MY FOUR-WAY FLASHERS. PRESSING THE GAS DID ABSOLUTELY NOTHING, THE ENGINE WAS RUNNING ROUGH AND I WAS ABLE TO GO ABOUT 5 MILES AN HOUR FOR ABOUT 500 FEET AT WHICH POINT I PULLED INTO A PARKING LOT AND STARTED SWEARING AT MY 2015 EXPLORER WITH UNDER 23K MILES WHICH COULD HAVE KILLED ME IF IT HAD LOST POWER 30 SECONDS SOONER WHILE I WAS TURNING LEFT. THIS IS VERY CLEARLY A HEALTH AND SAFETY DEFECT AND THIS VEHICLE SHOULD BE RECALLED ASAP. OBVIOUSLY I CANNOT ALLOW MY WIFE AND CHILD TO DRIVE IN THIS VEHICLE. I'VE BEEN DRIVING FOR OVER 25 YEARS AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN.
Structure, Other or unspecified, Engine, Jul 28, 2017
SINCE PURCHASED BRAND NEW IN 2015, WE NOTICED WHEN ACCELERATING THAT THERE WAS AN EXHAUST SMELL INSIDE THE CAB WITH THE WINDOWS CLOSED. WE ALSO NOTICED ON LONG TRIPS WE WOULD GET HEADACHES AND FEEL SLEEPY/WEAK. CALLED THE DEALER AND COMPLAINED ABOUT EXHAUST ODOR, AND WAS TOLD IT WOULD BE 600-700 DOLLARS TO RESEAL THE CAB AND DO SOME OTHER REPAIRS. I FEEL THIS IS NOT FAIR AND THIS IS A DEFECT THE VEHICLE HAD SINCE NEW.