2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: power train
86 reports, newest first. Show all
Power train, Other or unspecified, Engine, Feb 21, 2019
EXHAUST SMELL COMING THROUGH CABIN WHEN IDLING AND IN MOTION. WITH AC/HEAT ON AND OFF. MOST SIGNIFICANTLY WHEN ACCELERATING. IT HAS CAUSED ME TO HAVE MAJOR HEADACHES AND NAUSEA. IT HAS WENT TO THE DEALERSHIP TO BE 'FIXED' BUT PROBLEM IS STILL OCCURRING.
Power train, Feb 18, 2019
FOR THE PAST SEVERAL WEEKS WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE I GET AN ERROR MESSAGE "TRANSMISSION NOT IN PARK" WITH AUDIBLE WARNING. I'VE HAD START THE VEHICLE UP AGAIN AND SOMETIMES MOVE IT AND TRY AGAIN TO CLEAR THE WARNING. HAS BEEN HAPPENING MORE CONSISTENTLY. HAPPENED TO MY HUSBAND AS WELL. I AM PRIMARY DRIVER AND HAVE OWNED THE VEHICLE FROM NEW. I'M WORRIED TO PARK ON AN INCLINE/DECLINE. PLANNING TO MAKE SERVICE APPOINTMENT TODAY, BUT DOUBT THEY'LL BE ABLE TO REPRODUCE SINCE IT IS INTERMITTENT. THIS IS A CLEAR SAFETY DEFECT THAT NEEDS TO BE ADDRESSED.
Power train, Feb 7, 2019
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 75 MPH THE WRENCH LIGHT CAME ON WHILE SIMULTANEOUSLY THE ENGINE STOPPED. JUST QUIET, NO ACCELERATION. WAS ABLE TO COAST ONTO THE LEFT SHOULDER AS THERE WAS TOO MUCH TRAFFIC TO CROSS 3 LANES TO THE RIGHT. TURNED OFF CAR, WHILE WAITING FOR ASSISTANCE (ABOUT 30-45 MINUTES), TRIED TO START CAR AND IT STARTED FINE, NO WRENCH LIGHT. FORD DEALERSHIP COULD FIND NOTHING WRONG WHEN CONNECTED TO THE COMPUTER. ADVANCED AUTO COULD FIND NOTHING WRONG WHEN THEY RAN THEIR DIAGNOSTICS TEST TO IT. DROVE FINE. HAPPENED AGAIN 5 DAYS LATER, I TURNED OFF CAR, WAITED 5 MINUTES AND WAS ABLE TO START CAR AGAIN AND NO WRENCH LIGHT. I HAVE READ THAT THIS IS VERY COMMON IN THE 2016 MODELS.
Power train, Jan 18, 2019
I AM JUST OVER THE POWER TRAIN WARRANTY ON MY FORD EXPLORER AND $2000 TRANSFER CASE PTU OR PTO REPAIR. CRAZY. I AM READING UP ON IT AND FOUND MANY COMPLAINTS ONLINE. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/TRANSFER-CASE-PROBLEMS.PHP
Power train, Nov 13, 2018
TRANSMISSION NOT IN PARK WARNING ILLUMINATES/SOUNDS OCCASIONALLY, EVEN THOUGH THE TRANSMISSION INDICATOR INDICATES IT IS IN THE PARK POSITION. VEHICLE IS STATIONARY WHEN THIS OCCURS. SIMILAR TO PROBLEM WITH OUR 2015 FORD FUSION WHICH IS UNDER SAFETY RECALL.
Power train, Engine, Fuel/propulsion system, Oct 8, 2018
LOSS OF POWER: WHILE DRIVING MY 2015 FORD EXPLORER XLT WITH 3.5L V-6 ENGINE ON THE HIGHWAY (10/04/18), THE WRENCH LIGHT CAME ON AND THE CAR STARTED TO SHUDDER AND LOSE SPEED. PUSHING DOWN ON THE ACCELERATOR HAD NO AFFECT AND THE CAR RAPIDLY DECELERATED. THE ENGINE WAS RUNNING VERY ROUGH WITH HEAVY VIBRATION. THIS WAS A TERRIFYING AND NEARLY FATAL EXPERIENCE AS FASTER MOVING TRAFFIC STARTED PASSING ME ON BOTH SIDES AS I TRIED TO MOVE OFF THE HIGHWAY. I WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE HIGHWAY AND LIMPED OFF THE NEAREST EXIT. ONCE OFF THE EXIT I SHUT THE CAR OFF AND SAT FOR 20 MINUTES WHILE I RE-GAINED MY COMPOSURE AND CALLED MY HUSBAND. WHEN HE ARRIVED HE STARTED THE EXPLORER AND THE WRENCH LIGHT WAS CLEARED. MY HUSBAND DRIVE THE CAR HOME USING ONLY BACK ROADS WHILE I FOLLOWED IN HIS CAR. WE CALLED OUR LOCAL FORD DEALER AND SCHEDULED AN APPOINTMENT. WE STARTED RESEARCHING THIS ISSUE AND FOUND THIS TO BE A WELL KNOWN PROBLEM WITH THE THROTTLE BODY ON FORD'S V6 ENGINES WHICH ARE USED ON MULTIPLE SUV'S, CROSSOVERS AND SEDANS. THE RESEARCH I'VE SEEN SHOWS THIS ISSUE HAS AFFECTED MORE THAN 10,000 OWNERS. HOWEVER, IT'S NOT CLEAR IF THE THROTTLE BODY IS FAULTY DUE TO A MANUFACTURING OR DESIGN DEFECT. IT'S ALSO NOT CLEAR IF REPLACING THE THROTTLE BODY IS A PERMANENT FIX. I'M TERRIFIED TO DRIVE THE CAR ON THE HIGHWAY AND SINCE THIS HAPPENED WE'VE ONLY USED IT FOR SHORTER TRIPS AROUND TOWN. THE FORD DEALER CHECKED THE CAR TODAY (10/08/18) BUT SINCE THE WRENCH LIGHT WAS CLEARED THEY FOUND NOTHING WRONG. I PLEADED WITH THE SERVICE ADVISOR TO NO AVAIL. WE'VE BEEN A FORD FAMILY FOR MORE THAN 15 YEARS BUT THIS FAULT AND EVEN WORSE THE FORD SERVICE ADVISOR'S RESPONSE IS COMPLETELY UNACCEPTABLE. THIS IS A SERIOUS AND DANGEROUS PROBLEM AND ONLY A MATTER OF TIME BEFORE SOMEONE AND THEIR FAMILY ARE KILLED. PLEASE INVESTIGATE AND FORCE FORD TO ISSUE A RECALL.
Power train, Fuel/propulsion system, Oct 4, 2018
WHEN AT IDLE, EITHER IN PARK OR DRIVE, THE ENGINE RPMS WILL FLUCTUATE AND GO DOWN TO A POINT WHERE THE ENGINEER STALLS OR ALMOST STALLS.
Steering, Power train, Electrical system, Oct 3, 2018
TRAVELING ON HIGHWAY AT 60 MPH VEHICLE SUDDENLY DECELERATED TO 5 MPH WITHIN 3 SECONDS. ENGINE BEGAN RUNNING ROUGH AND STOPPED. PULLED TO SHOULDER OF ROAD. MONTHS BEFORE THIS INCIDENT WARNING LIGHT ON INSTRUMENT CLUSTER WOULD INTERMITTENTLY STATE TRANSMISSION NOT IN PARK WHEN PARKING VEHICLE. SERVICE TECHNICIANS COULD NOT REPRODUCE ERROR. VEHICLE TAKEN IN FOR SERVICE ON 9/21/2018. REPORT ON VEHICLE ON 9/28/2018 STATED THAT POWER TRANSFER UNIT DAMAGED BEYOND REPAIR, STEERING COLUMN SWITCH NEEDED REPAIR WHICH MEANT STEERING UNIT NEEDED REPLACING AND INTERLOCK SWITCH ON SHIFTER NEEDED REPLACING. TOTAL COST $5150.00. TRADED VEHICLE IN AND PURCHASED DIFFERENT VEHICLE. VEHICLE NOT PURCHASED FROM DEALERSHIP WHICH ANALYZED REPAIR WORK.
Power train, Aug 30, 2018
THIS VEHICLE IS ALL WHEEL DRIVE AND COMES EQUIPPED WITH A TERRAIN MANAGEMENT SYSTEM TO MONITOR AND ADJUST TO ROAD CONDITIONS. I HAVE OWNED THE VEHICLE 6 MONTHS AND HAVE EXPERIENCED A TERRAIN MANAGEMENT FAULT (FAILURE) IN THE SYSTEM WHICH WILL DISENGAGE THE POWER TRAIN AND LOSE FORWARD MOTION, I HAVE HAD THIS HAPPEN TWICE IN THE ROADWAY IN FORWARD MOTION WHILE IN TRAFFIC ON A FOUR LANE ROADWAY ON THE FIRST FAILURE AND A TWO LANE ROADWAY IN FORWARD MOTION ON SECOND FAILURE. BOTH FAILURES REQUIRED ME TO PLACE THE VEHICLE IN PARK, TURN OFF THE ENGINE AND WAIT A FEW SECONDS FOR THE SYSTEM TO RESET. NOT A SAFE OPTION WHEN SITTING IN TRAFFIC OR ON A MAJOR ROADWAY.. FORD DEALERS LACK THE KNOWLEDGE TO ADDRESS OR CORRECT THE ISSUE AND FORD CUSTOMER SERVICE HAS NO KNOWLEDGE OF THE STATED FAILURE AND OFFERS NO SOLUTION TO ADDRESS OR CORRECT. THE SYSTEM FAILURE WILL CREATE A SAFETY ISSUE FOR THE OCCUPANTS OF THE VEHICLE WHICH COULD RESULT IN INJURY OR DEATH.
Power train, Jul 19, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO ROLL DOWN THE DRIVEWAY. THE CONTACT ATTEMPTED TO HOLD ON TO THE VEHICLE UNTIL IT STOPPED AT THE BOTTOM OF THE DRIVEWAY. THE CONTACT SUSTAINED MINOR INJURES TO THE HEAD, KNEES, AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Steering, Power train, Jun 22, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOST POWER AND THE POWER STEERING GEAR ASSEMBLY INDICATOR ILLUMINATED. IN ADDITION, THE POWER TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGMONT FORD (235 ALPINE ST, LONGMONT, CO 80501, (720) 771-6003) WHERE A DIAGNOSTIC TEST LOCATED A FAILURE CODE. THE CONTACT WAS UNABLE TO PROVIDE THE DIAGNOSIS AND FAILURE CODE SPECIFICS AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 35,116. *TT
Power train, Electrical system, Engine, Jun 15, 2018
CAR LOSES POWER. THIS HAPPENED ON MY 2011 FORD MUSTANG V6 THAT HAD THE THROTTLE BODY REPLACED. CAR LOSES POWER SEVERAL TIMES A DAY NOW.
Parking brake, Power train, Electrical system, May 8, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE VEHICLE'S GEAR SHIFTER WAS PLACED IN THE PARK POSITION, IT FAILED TO DISPLAY 'PARK' ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LEIF JOHNSON FORD (501 E KOENIG LANE, AUSTIN, TX 78751), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Power train, Apr 6, 2018
WHEN VEHICLE PLACE IN PARK POSITION IT INTERMITTENTLY INDICATES THAT IT IS NOT IN PARK IN THE VEHICLE CONTROL SYSTEM AND WHILE THE ENGINE TURNS OFF, THE REST OF THE VEHICLE ELECTRONICS STAYS ON AND WILL NOT TURN OFF. DEALER INDICATES THIS IS A PROBLEM THEY DO KNOW ABOUT AND IT HAPPENS OFTEN BUT THERE IS NO RECALL OR TSB. REPLACED SHIFT LEVER TO REPAIR
Power train, Mar 26, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE GEAR SHIFT LEVEL WAS PLACED IN THE PARK POSITION, THERE WAS A WARNING MESSAGE ON THE CONSOLE THAT INDICATED, "TRANSMISSION NOT IN PARK". THE CONTACT WAS UNABLE TO START THE VEHICLE OR LOCK THE DOORS WITH THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN FORD INC. (420 MERRICK RD, LYNBROOK, NY 11563, (516) 599-0600) TO BE DIAGNOSED BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Power train, Feb 28, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE VEHICLE IN PARK, IT DID NOT REGISTER ON THE INSTRUMENT PANEL THAT IT WAS IN PARK GEAR. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR THE PAST FOUR MONTHS. AN APPOINTMENT WAS SCHEDULED WITH CUIRK FORD IN QUINCY, MASSACHUSETTS FOR MARCH 6, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,105.
Power train, Engine, Feb 15, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE ALSO JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE VEHICLE LOST ACCELERATION WHILE DRIVING APPROXIMATELY 70 MPH. AFTER THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF AND RESTARTED THE ENGINE, THE VEHICLE REGAINED NORMAL FUNCTION. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MARSHAL MIZE FORD (5348 HIGHWAY 153, HIXSON, TENNESSEE 37343, PHONE 888-633-5038). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000.
Power train, Oct 4, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, THE VEHICLE JERKED. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED AT A LOW SPEED. THE ENGINE STALLED AND THE VEHICLE LOST POWER SUDDENLY. THE POWER TRAIN FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDON FORD, LTD (13010 I-35, SAN ANTONIO, TX 78233 (210) 653-3673), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,400.
Power train, Sep 28, 2017
FORD EXPLORER 2015 WITH 38,000 MILES. CAR VIOLENTLY JERKED ON HIGHWAY AND COMPLETELY SHUT OFF ENGINE WITH NO THROTTLE RESPONSE. WE WERE ALMOST HIT MULTIPLE TIMES BY OTHER DRIVERS BECAUSE WE HAD NO CONTROL. WRENCH SYMBOL WAS ON THE DASH AND BELIEVE IT IS A THROTTLE BODY ISSUE. THIS IS A KNOWN ISSUE AND CANNOT BELIEVE THEY ARE STILL SELLING THIS VEHICLE OR VEHICLES WITH THIS PROBLEM.
Power train, Sep 20, 2017
VEHICLE WILL INTERMITTENTLY NOT REGISTER BEING IN PARK EVEN WHEN THE SHIFT CONTROL IN THE PARK POSITION. REQUIRES MULTIPLE SHIFTS OUT OF PARK AND BACK TO REGISTER CORRECT SETTING. VEHICLE POWER STAYS ON UNTIL THE ISSUE IS RESOLVED WHICH CAN DRAIN THE BATTERY. IF THE SENSOR COMPLETELY FAILS VEHICLE CAN BE LEFT INOPERABLE. FORD IS AWARE OF THE ISSUE AND HAS INCREMENTED THE SHIFT ASSEMBLY PART BUT HAS NOT NOTIFIED CUSTOMERS NOR TAKEN ANY ACTION FOR RECALL OR TSB.
Power train, Sep 17, 2017
EXHAUST SMELL IN VEHICLE FOR PAST THREE (3) YEARS AFTER HAVING FORD COMPLETE TECHNICAL CHANGES FROM FORD MOTOR COMPANY.
Power train, Sep 5, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE DRIVER PULLING INTO THE DRIVEWAY, THE GEAR WAS SHIFTED INTO PARK. THE DRIVER WAS IN THE PROCESS OF EXITING THE VEHICLE WHEN IT SUDDENLY REVERSED DOWN THE DRIVEWAY, DRAGGING THE DRIVER BY THE DOOR. THE DRIVER WAS ABLE TO QUICKLY GET BACK INTO THE VEHICLE TO SHIFT THE GEAR BACK INTO PARK. THE DRIVERS SIDE DOOR HOWEVER, WAS UNABLE TO BE CLOSED AFTER THE FAILURE. THE DRIVER SUSTAINED INJURIES TO THE RIGHT KNEE AND ABRASIONS. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE AND PROVIDE A SOLUTION. THE CONTACT AND THE DRIVER WERE UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Seats, Fuel/propulsion system, Aug 14, 2017
EXHAUST SMELL ENTERS CABIN OF VEHICLE AFTER HARD ACCELERATION.
Power train, Engine, Jul 29, 2017
AFTER COMPLETING A LEFT TURN ON A WARM SUNNY DRY CLEAR DAY ON A FLAT ROAD SURFACE I HAD ACCELERATED NORMALLY UP TO ABOUT 30 MILES AN HOUR (SPEED LIMIT 45) AND ALL OF THE SUDDEN COMPLETELY LOST POWER. FOR A SECOND I THOUGHT THE CAR HAD STALLED SO I PUT IT IN NEUTRAL AND TRIED TO RESTART BUT IT WAS IN FACT STILL RUNNING. IT WOULD NOT REV AT ALL. I PUT THE TRUCK BACK INTO GEAR AND TURNED ON MY FOUR-WAY FLASHERS. PRESSING THE GAS DID ABSOLUTELY NOTHING, THE ENGINE WAS RUNNING ROUGH AND I WAS ABLE TO GO ABOUT 5 MILES AN HOUR FOR ABOUT 500 FEET AT WHICH POINT I PULLED INTO A PARKING LOT AND STARTED SWEARING AT MY 2015 EXPLORER WITH UNDER 23K MILES WHICH COULD HAVE KILLED ME IF IT HAD LOST POWER 30 SECONDS SOONER WHILE I WAS TURNING LEFT. THIS IS VERY CLEARLY A HEALTH AND SAFETY DEFECT AND THIS VEHICLE SHOULD BE RECALLED ASAP. OBVIOUSLY I CANNOT ALLOW MY WIFE AND CHILD TO DRIVE IN THIS VEHICLE. I'VE BEEN DRIVING FOR OVER 25 YEARS AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN.
Power train, Other or unspecified, May 14, 2017
I PURCHASED MY 2015 EXPLORER AND AFTER A FEW MONTHS, I STARTED SMELLING STRONG GAS ODOR WHEN ACCELERATING. I TOOK IT IN, THE DEALER COMPLETED A TOTAL EXHAUST REPAIR AND NOW THE SMELL IS WORSE THAN IT WAS BEFORE. THE DEALERSHIP CONTINUES TO TELL ME THEY DONT KNOW HOW TO FIX THE PROBLEM. I WAS GETTING SICK FOR TWO MONTHS, HEADACHES,NAUSEA ETC. AFTER GOING TO THE DOCTOR, THEY TOLD ME IT WAS PROBABLY FROM MY VEHICLE. I CANNOT TURN THE FAN/AIR OR HEAT ON DUE TO THE SMELL SO IT IS KEPT OFF FOR MINE AND MY CHILD'S SAKE.