2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: steering
345 reports, newest first. Show all
Steering, Feb 11, 2019
WE HAVE OWNED MANY FORDS IN THE PAST BUT AFTER OWNING A 2015 FORD EXPLORER SPORT IT MAY BE THE LAST. MY EXPLORER HAS ONLY BEEN OUT OF WARRANTY FOR LESS THAN A YEAR. AS SOON AS IT WENT OUT OF WARRANTY THERE WAS A PROBLEM WITH THE LINK SO THEY SAID. MAYBE IT WAS'T A LINK AFTER ALL. THERE WAS A LOUD CLUNKING NOISE UNDER MY CAR WHEN THE STEERING WHEEL WAS TURNED. NOW LESS THAN A YEAR LATER THE CLUNKING NOISE IS HORRIBLE AND THE POWER STEERING EVEN WENT OUT TEMPORARILY. THAT'S SCARY. I TOOK IT TO THE FORD PLACE TODAY AND THEY WANT $3000 TO FIX THE STEERING GEAR. THIS IS A SAFETY ISSUE. ARE YOU GOING TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED BEFORE YOU ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR????? I SEE THERE ARE ALREADY 94 COMPLAINTS ABOUT THE STEERING ISSUE. YOU NEED TO ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR. THIS IS SERIOUS. AND $3000 IS RIDICULOUS. I WANT SOME KIND OF DISCOUNT AND THIS ISN'T THE LAST YOU WILL HEAR FROM ME ON THIS MATTER IF I DON'T GET ONE.
Steering, Feb 5, 2019
WHILE DRIVING THE VEHICLE IT LOST POWER STEERING. WARNING LIGHTS CAME ON STATING POWER STEERING ASSIST FAULT SERVICE ADVANCE TRAC TERRAIN MANAGEMENT SYSTEM FAULT THIS IS NOT NEW TO FORD EXPLORERS APPARENTLY THERE WAS A RECALL 2011-2014. MY VEHICLE IS A 2015. IT IS A SHAME THAT FORD OR NATSA WOULD ALLOW THIS RISK TO CONTINUE. I ENCOURAGE YOU TO RECALL ANY VEHICLES IN ALL YEARS TO PREVENT ACCIDENTS. MY VEHICLE HAS BEEN IN THE SHOP FOR A WEEK ALREADY AND WHEN THEY TOLD ME THREE OTHER FORD EXPLORERS WERE FIXED LAST WEEK FOR THE SAME PROBLEM I GASPED THAT THIS IS NOT PART OF A RECALL.
Steering, Feb 5, 2019
OVER A PERIOD OF A FEW DAYS, I NOTICED THAT THE POWER STEERING WAS BECOMING INCREASINGLY TIGHT AS I MERGED INTO OTHER LANES OR MADE TURNS ON BOTH THE LOCAL ROADS AND HIGHWAY. THERE WERE NO WARNING LIGHTS TO INDICATE THAT THERE WAS A PROBLEM. I STOPPED DRIVING THE VEHICLE UNTIL I COULD HAVE IT EVALUATED BY THE FORD DEALER. THE DEALERSHIP MECHANIC IDENTIFIED A PROBLEM WITH THE STEERING SHAFT ASSEMBLY AND SAID THAT IT NEEDED TO BE REPLACED.
Steering, Jan 31, 2019
WHILE I WAS DRIVING MY VEHICLE ON ICY ROAD CONDITIONS, MY VEHICLE'S STEERING FAILED WITHOUT NOTICE. THANKFULLY I WAS DRIVING SLOWER DUE TO ROAD CONDITIONS. I WAS UNABLE TO STEER MY VEHICLE DOWN THE ROAD. THIS WAS THE STEERING GEAR THAT WENT CAUSING THE ISSUE. WHEN I CONTACTED FORD, I WAS TOLD IT'S NOT UNDER WARRANTY. NOT OUR PROBLEM. THE VEHICLE IS ONLY A 2015.
Steering, Jan 16, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING AND GRINDING NOISE WAS HEARD COMING FROM THE STEERING COLUMN. ON TWO SEPARATE OCCASIONS, THE STEERING WHEEL BECAME STUCK MOMENTARILY WHILE TURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Steering, Jan 2, 2019
I PULLED INTO A COFFEE DRIVE THROUGH AND GOT MY COFFEE ORDER. UPON DRIVING AWAY AFTER A SHORT STOP IN DRIVE GEAR WHILE AT THE DRIVE THROUGH WINDOW, MY POWER STEERING WAS NOT WORKING. I DROVE OUT OF THE PARKING LOT WHILE FIGHTING THE WHEEL TO STEER. I PULLED OVER AND PARKED AND TURNED THE ENGINE OFF. AFTER RESTARTING, THE PROBLEM WAS GONE. I JUST PURCHASED THIS SUV WITH 72000 MILES ON IT FROM A DEALER.
Steering, Dec 7, 2018
A KNOCKING/POPPING NOISE COULD BE HEARD WHEN TURNING THE STEERING WHEEL. IT FIRST STARTED WHEN TURNING THE WHEEL TO THE RIGHT IN REVERSE WHEN THE SUV WAS IN MOTION. I BROUGHT IT TO MY MECHANIC AND HE COULDN'T FIND THE CAUSE OF THE NOISE (NO DAMAGE WAS VISIBLE). THE NOISE BECAME PROGRESSIVELY WORSE OVER THE NEXT FEW MONTHS. THE KNOCKING/POPPING NOISE HAPPENED WHENEVER THE STEERING WHEEL WAS TURNED (LEFT OR RIGHT, FORWARD OR REVERSE, STATIONARY OR IN MOTION). THEN THE POWER STEERING SEIZED. THIS HAPPENED WHILE DRIVING 25 MILES AN HOUR ON A SECONDARY ROAD. I WAS TURNING AROUND A BEND TO THE RIGHT AND LOST THE POWER STEERING. THERE WAS NO WARNING AT ALL. LUCKILY, THE POWER STEERING RETURNED AFTER A FEW SECONDS. I RETURNED HOME AND IMMEDIATELY SCHEDULED SERVICE AT MY LOCAL FORD DEALER. IT TOOK THEM FIVE WEEKS TO DIAGNOSE AND FIX THE PROBLEM.THE STEERING GEAR NEEDED TO BE REPLACED. SINCE MY 2015 EXPLORER XLT ONLY HAD 29,000 MILES ON IT, THE MECHANIC TRIED TO GET FORD TO COVER THE ENTIRE COST (BUMPER TO BUMPER WARRANTY EXPIRED, AND THIS WAS NOT COVERED UNDER POWERTRAIN WARRANTY). FORD AGREED TO COVER HALF, WHICH TELLS ME THAT THEY ADMIT THAT THE STEERING GEAR IS DEFECTIVE, AND SHOULDN'T FAIL AT 29,000 MILES. THIS IS A SERIOUS DEFECT AND FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED!
Steering, Engine, Dec 2, 2018
THIS COMPLAIN IS FOR FORD EXPLORER SPORT 2015 THAT I OWN AND HAS 26,000MILES. I BOUGHT THIS CAR BRAND NEW FROM THE DEALER AND I'VE BEEN HAVING A PROBLEM WITH STEERING WHEEL. EVERY TIME WHEN I GET OUT FROM THE PARKING OR TRYING TO PARK THE CAR,I TURN THE STEERING WHEEL LEFT AND RIGHT AND I GET THIS SQUEEZING NOISE. BESIDE THIS PROBLEM, THE ENGINE MAKES A WHISTLE NOISE WHEN IS PARKED. I HAD THIS WHISTLE NOISE 4MONTHS AFTER I GOT THE CAR FROM THE DEALER. I DID SEND IT TO THE DEALER SERVICE FOR THIS WHISTLE, THEY DIDN'T FIND ANY ISSUE, WHICH IT REALLY UPSET ME.I'M VERY DISAPPOINTED WITH FORD SERVICE AND BRAND ITSELF, AND THE FACT THAT I'M FIND IN MORE COMPLAINS ABOUT THE STEERING WHEEL NOISE AND NOT BEING RECALLED AS A PROBLEM TO BE SOLVED. I WOULD NEVER EVER RECOMMAND TO ANYONE TO BUY FORD. THIS IS BAD BUSINESS!
Steering, Air bags, Service brakes, Nov 24, 2018, crash
WAS DRIVING AND THE STEER WELL BECAME LOCK COULDN'T TURN THE WHEEL, TRIED TO PUMP THE BRAKES AND THEY DIDN'T CATCH. END UP DRIVING RIGHT INTO A POLE AND THE AIRBAGS DIDN'T DEPLOY WITH EVERYONE HITTING THEIR HEADS AND KIDS GETTING CONCUSSIONS.
Steering, Oct 30, 2018
I WAS LEAVING THE CRACKER BARREL IN LAKE CITY, TN. I COULDN'T STEER THE CAR. I MADE IT DOWN THE HILL AND TURNED INTO A CONVIENENT STORE PARKING LOT. MY HUSBAND LOOKED UNDER THE HOOD TO SEE IF HE COULD SEE ANYTHING. ALL HE SAW WAS A VERY CORRODED BATTERY. WE HAD HAD THE CAR SERVICED ONE MONTH EARLIER AND THEY DIDN'T SAY ANYTHING ABOUT THE BATTERY. ANYWAY, I CALLED RAY VARNER FORD IN CLINTON, TN WHERE I HAD BOUGHT THE CAR AND TOLD THEM THE PROBLEM. THEY SAID IT WOUL HAVE TO BE TOWED IN, SO I CALLED A TOW TRUCK.THE SERVICE MAN SAID THEY WOULD CHECK IT OVER AND CALL ME LATER WHICH HE DID. THE NEWS WAS DEVASTATING WHEN HE SAID IT WAS THE ELECTRONIC STEERING RACK THAT HAD GONE OUT AND IT WOULD COST $1,731 PLUS TAX. I ALMOST FAINTED. MY CAR HAD GONE OUT OF WARRENTEE ON APRIL 24TH AND AT THE TIME OF THE INCIDENT, MY CAR ONLY HAD 25,896 MILES ON IT. I IS NOT MANY MILES FOR A CARE THAT IS 42 MONTHS OLD. THAT AMOUNT OF MONEY IS TWO MONTHS OF MY SOCIAL SECURITY. A LITTLE WHILE LATER HE CALLED AND SAID MY BATTERY WAS LEAKING ACID AND EVEN THOUGH THE DEALER CHARGES WAY MORE FOR A BATTERY THEN YOU CAN BUY SOMEWHERE ELSE, I TOLD HIM TO PUT A NEW ONE IN. WE STILL WONDERED WHY THE GUYS WHO SERVICED MY CAR DIDN'T NOTICE THE CORROSION, UNLESS IT STARTED AFTER THEY SERVICED IT. THE TOTAL BILL CAME TO $2,166.79 AND THEN I WAS REALLY UPSET. I WAS HOPING THEY WOULD GIVE ME A BREAK SINCE I HAD SUCH LOW MILES ON MY CAR, EVEN THOUGH THE 36 MONTH WARRANTEE HAD ALREADY EXPIRED. I READ ON THE INTERNET THAT SEVERAL PEOPLE HAD PROBLEMS WITH THEIR POWER STEERING WITH THEIR 2015 EXPLORERS, BUT THERE WAS NEVER A RECALL. THE 2011-214 EXPLORERS WERE RECALLED FOR THE SAME THING, SO HOW COME NOT THE 2015. MY HUSBAND SAID THE 2015 PROBABLY HAS THE SAME POWER SEETING RACK AS THE ONES THAT WERE RECALLED. I AM SCARED TO DRIVE MY CAR NOW AND IT HAS CAUSED ME A LOT OF STRESS.
Steering, Oct 23, 2018
POWER STEERING LOSS WHILE DRIVING. 2015 FORD EXPLORER XLT WITH 40,908 MILES ON IT. RECEIVED ALERTS ABOUT THE STEERING LOSS AFTER STEERING HAD GONE OUT. NO WARNING PRIOR TO THE STEERING LOSS. ALERTS INCLUDED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "TERRAIN MANAGEMENT SYSTEM FAULT" IMMEDIATELY HAD THE EXPLORER TOWED TO CLOSEST FORD DEALER.
Steering, Oct 13, 2018
HAVE NOTICED THE POPPING NOISE WHEN TURNING THE STEERING TO THE RIGHT. NOTICED SOMETIMES AN OIL LEAK BY THIS SIDE 1 YEAR BEFORE. THIS LEAK WAS NOTIFIED TO THE DEALER IN EVERY SCHEDULED MAINTAINANCE APPOINTMENT. NEVER WAS CORRECTED. NOW THEY TOLD ME I HAVE TO CHANGE THE RACK AND PINION AND WARRANTY IS EXPIRED. I DON'T KNOW IF THIS UNCOREECTED LEAK COULD BE ASSOCIATED WITH THIS RACK AND PINION PROBLEM I HAVE NOW.
Steering, Power train, Electrical system, Oct 3, 2018
TRAVELING ON HIGHWAY AT 60 MPH VEHICLE SUDDENLY DECELERATED TO 5 MPH WITHIN 3 SECONDS. ENGINE BEGAN RUNNING ROUGH AND STOPPED. PULLED TO SHOULDER OF ROAD. MONTHS BEFORE THIS INCIDENT WARNING LIGHT ON INSTRUMENT CLUSTER WOULD INTERMITTENTLY STATE TRANSMISSION NOT IN PARK WHEN PARKING VEHICLE. SERVICE TECHNICIANS COULD NOT REPRODUCE ERROR. VEHICLE TAKEN IN FOR SERVICE ON 9/21/2018. REPORT ON VEHICLE ON 9/28/2018 STATED THAT POWER TRANSFER UNIT DAMAGED BEYOND REPAIR, STEERING COLUMN SWITCH NEEDED REPAIR WHICH MEANT STEERING UNIT NEEDED REPLACING AND INTERLOCK SWITCH ON SHIFTER NEEDED REPLACING. TOTAL COST $5150.00. TRADED VEHICLE IN AND PURCHASED DIFFERENT VEHICLE. VEHICLE NOT PURCHASED FROM DEALERSHIP WHICH ANALYZED REPAIR WORK.
Steering, Oct 1, 2018
AT APPROXIMATELY 57,000 MILES, MY COMPLETE STEERING MECHANISM FAILED AS I WAS DRIVING MY VEHICLE DOWN A ROAD, WHILE OUT OF STATE ON A VACATION. BOTH OF MY CHILDREN WERE IN THE VEHICLE WHEN THIS OCCURRED AND LUCKILY NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP WHERE THE COMPLETE RACK AND PINION SYSTEM HAD TO BE REPLACED ($1,900.00). WHILE WAITING FOR A TOW TRUCK, I LOCATED A FORD RECALL HAD BEEN COMPLETED FOR THE PREVIOUS THREE OR FOUR MODEL YEARS (2011-2014) FOR THE EXACT SAME FAILURE. THIS IS A KNOWN ISSUE AND I DON'T UNDERSTAND WHY MY MODEL YEAR (2015) ISN'T INCLUDED. WE WERE ON A VACATION AND TRAVELED DOWN THE INTERSTATE AND GLAD THIS DIDN'T OCCURRED WHILE DRIVING 75 MPH.
Steering, Sep 6, 2018
THIS MAY BE A DUPLICATE COMPLAINT BECAUSE I'M NOT SURE I SUBMITTED MY PREVIOUS COMPLAINT FORM PROPERLY. YESTERDAY I WAS TRAVELLING DOWN THE FREEWAY AT 65 TO 70 MPH WHEN MY STEERING FROZE UP. THANK GOD I WAS IN THE RIGHT LANE AND GOING STRAIGHT BECAUSE IF I HAD BEEN IN THE PROCESS OF TURNING AND THERE WERE OTHER VEH. AT AN INTERSECTION THERE WOULD HAVE ALMOST CERTAINLY BEEN AN ACCIDENT. ALSO THANK GOD MY WIFE WAS'NT DRIVING BECAUSE SHE WOULD HAVE NEVER BEEN ABLE TO STEER THE CAR OFF THE FREEWAY. I WAS ABLE TO WRANGLE THE CAR TO A NEARBY FORD DEALERSHIP BUT AFTER TURNING THE ENGINE OFF AND BACK ON THE PROBLEM WENT AWAY. AS I HAVE RESEARCHED THIS PROBLEM WITH FORD EXPLORERS FURTHER I HAVE FOUND THAT THIS IS A REOCCURING PROBLEM AND HAS BEEN REPORTED ON NUMEROUS OCCASIONS. IN MY WILDEST IMAGINATION I CANNOT BELIEVE THAT SOMETHING HAS NOT BEEN DONE ABOUT THIS PROBLEM. THIS PROBLEM WILL ABSOLUTELY RESULT IN DEATH OR SERIOUS INJURY TO SOMEONE SOON. I HOPE IT'S NOT ME OR MY FAMILY.
Steering, Electronic stability control (ESC), Sep 6, 2018
I WAS DRIVING MY 2015 FORD EXPLORER WITH APPROXIMATELY 34,200 MILES 55-60 MPH ON US 141 IN NORTHERN WI WHEN I SUDDENLY LOST POWER STEERING AND TRACTION CONTROL. I HAD AN ALARM TRIGGERED AND A FAULT WARNING ON THE DASH INDICATING A STEERING FAULT AND CLEARED BY PRESSING THE OK ON THE DASH, BUT HAD VERY HEAVY STEERING AND AN INDICATION THAT THE TRACTION CONTROL WAS OFF. I WAS ABLE TO GET TO A FORD DEALER BUT THEY WERE NO ABLE TO LOOK AT THE CAR FOR SEVERAL HOURS. THEY SUGGESTED I RESTART THE CAR TO SEE WHAT WOULD RESET. THE SYSTEMS DID RESET AND I WAS ABLE TO CONTINUE ON MY TRIP HOME WITHOUT INCIDENT. NO CODES WERE TRIGGERED AND I NOW HAVE AN APPOINTMENT WITH MY DEALER TO CHECK OUT THE PROBLEM. IN SEARCHING THE INTERNET ON EXPLORER STEERING PROBLEMS, I NOTICED THAT THERE WAS A RECALL ON STEERING LOSS FOR 2011-2014 EXPLORERS AND YET THERE ARE STILL MANY COMPLAINS OF STEERING LOSS FOR MODEL YEARS 2015 FORWARD. IT SEEMS THAT THIS VERY DANGEROUS ISSUE HAS NOT BEEN RESOLVED.
Steering, Sep 6, 2018
I WAS IN DOWNTOWN DES MOINES AND RECEIVED A "SERVICE STEERING FAULT NOW" WARNING. I CONTINUED TO DRIVE TO FIND A PARKING SPOT. WHILE PARALLEL PARKING, I RECIEVED THE WARNING AGAIN BUT THIS TIME THE STEERING WENT OUT. I WAS UNABLE TO TURN THE WHEEL AT ALL. I WAS ON THE RAILROAD TRACKS AS A TRAIN WAS COMING AT THIS POINT. I CONTINUED TO TRY TO MOVE THE STEERING WHEEL ANYWAY I COULD TO AT LEAST GET OFF THE TRACKS. O FINALLY TURNED THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE THE STEERING WHEEL AND GET OFF THE TRAIN TRACKS. WE THEN TOOK IT BACK TO THE DEALER AND THEY HAD IT FOR 3 DAYS. ALL THEY DID WAS RESET THE COMPUTER SYSTEM TELLING ME IT COULD HAPPEN AGAIN. WE THEN CONTACTED FORD XORP. AND THEY ALSO DID NOTHING BECAUSE THEY DIDNT SEE IT AS AN ISSUE. IF A COMPANY DOESN'T CARE ABOUT THE PEOPLE BUYING THEIR PRODUCTS, HOW AM I SUPPOSE TO FEEL SAFE IN THEIR VEHICLES?
Steering, Sep 5, 2018
THE STEERING WHEEL LOCKED UP WHILE GOING 55 MILES AN HOUR OVER A BRIDGE GOING STRAIGHT
Steering, Sep 5, 2018
I JUST FILED A COMPLAINT ON MY VEHICLE STEERING PROBLEM AND AS I HAVE BEEN SURFING THE WEB I FIND THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. I AM A RETIRED UTAH HIGHWAY PATROLMAN WITH 36 YEARS EXPERIENCE AND I HAVE NEVER SEEN A MORE DANGEROUS PROBLEM THAN THIS. I CANNOT BELIEVE TJHAT SOMETHING HAS NOT BEEN DONE ABOUT THIS PROBLEM. I CAN GUARANTEE IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED AS A RESULT OF THIS PROBLEM.
Steering, Sep 4, 2018
THE "ELECTRONIC STEERING GEAR" IS DEFECTIVE AT 80,000 MILES. THE PART MAKES LOUD NOISES ON TURNS. REPAIR SHOP SAYS INORDINATE NUMBER OF PROBLEMS HAVE COME IN WITH THIS PART & FAILURE COULD CAUSE STEERING TO FREEZE UP & CAUSE SERIOUS WRECK. SHOP SAYS CAN'T BE REPAIRED & MUST BE REPLACED. PART & LABOR COSTS OVER $2K. THIS CRITICAL, EXPENSIVE PART SHOULD NOT FAIL AT SUCH LOW MILEAGE & CAUSE SUCH HIGH RISK OF INJURY OR DEATH.
Steering, Electronic stability control (ESC), Sep 4, 2018
WE WERE DRIVING AT ABOUT 45 MILES AN HOUR WHEN ADVANC TRAC AND POWER STEERING LIGHT CAME ON. THE STEERING GOT SUDDENLY VERY HARD TO MANEUVER HUSBAND HAD BOTH HAND TRYING TO KEEP IT STEADY, HE HAD TO PULL VERY HARD TO BE ABLE TO PULL IN GAS STATION TO GET OUT OF TRAFFIC. BLINKERS NO LONGER WORKED, TERRAIN KNOB TURNED OFF AND DIDN'T WORK. THIS COULD HAVE BEEN A FATAL ACCIDENT IF WE WERE GOING AT HIGHER SPEEDS! THIS PROBLEM NEEDS TO BE RECALLED SO THAT NO ONE GETS KILLED
Steering, Sep 2, 2018
ALL STEERING STOPPED WHILE GOING 45/50 MPH ON A MAIN ROAD! GOT THE STEERING SENSOR FIXED FOR $551 AND 2 DAYS LATER THE LIGHT IS ON AGAIN SO IT'S GOING BACK IN..... I'M PREGNANT WITH 2 BOYS U DER 2 AND A 7 YR OLD AND THIS OS RIDICULOUS!!!
Steering, Aug 31, 2018
OPERATING VEHICLE IN MOTION. WARNING LIGHTS AND ERRORS SHOWED ON DASH WITHOUT ANY WARNING THAT SOMETHING WAS WRONG. POWER STEERING INSTANTLY STOPPED WORKING WHILE VEHICLE WAS OPERATING ON CITY STREET. VEHICLE BECAME VERY DIFFICULT TO HANDLE. PULLED OVER AND SHUT VEHICLE OFF.
Steering, Electrical system, Other or unspecified, Aug 29, 2018
CURRENTLY OWN A 2015 FORD EXPLORER SPORT WHICH HAS 56000 , WHILE DRIVING EAST BOUND ON THE I84 DOING THE SPEED LIMIT AT 65MPH SUDDENLY NO STEERING! COMPLETELY LOCKED'-WHOA'- TALK ABOUT SCARY' ALMOST CRASH INTO AN 18 WHEELS BESIDE ME , I QUICKLY HIT MY HAZARDS AND CAME TO A CRAWL AT THE SIDE OF THE ROAD INTO A BANK' I TRULY THOUGHT I WAS GOOD AS DEAD.. I HAD TO TOW THE CAR TO MY HOME BECAUSE FORD DEALERSHIP WAS CLOSED AT THE TIME '-THIS HAS BEEN A COMMON PROBLEM WITH FORD ACROSS THEIR FLEET FOR YEARS'. AS OF RIGHT NOW I HAVE A 50K CAR WITH 57K MILES JUST SITTING'. WILL BE BRINGING IN TO MY DEALER ASAP AND A CAL TO CORPORATE.. THEY WILL HAVE TO HANDLE THIS ASAP ''. THEY WILL KILL SOMEBODY IF THEY HAVEN'T ALREADY
Steering, Aug 28, 2018
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT A LOW SPEED, THE STEERING COLUMN SEIZED AND THE SERVICE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COWLES FORD (13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.