2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: other or unspecified
402 reports, newest first. Show all
Structure, Other or unspecified, Sep 26, 2017
EXHAUST FUMES ENTER CABIN WITH MODERATE TO HEAVY ACCELERATION THROUGH THE A/C SYSTEM AND IN RECIRCULATION MODE CAUSING NAUSEA AND HEADACHE.
Other or unspecified, Sep 21, 2017
EXHAUST SMELL COMING INSIDE VEHICLE ON PASSENGER SIDE DURING ACCELERATION.
Other or unspecified, Sep 18, 2017
WE HAVE AN EXHAUST LEAK IN OUR VEHICLE NEW EXHAUST SYSTEM DONE ONCE, SEALED 3X. FORD CORPORATE OR DEALERSHIP WILL NOT WORK WITH US TO REPLACE THE VEHICLE. ALL HAPPENED UNDER ORIGINAL MANUFACTURER WARRANTY. EXHAUST COMES INTO PASSENGER CABIN UPON EXCELLING. NOW WE HAVE TO DRIVE WITH A WINDOW OPEN AS TO KNOW BE CONSUMED BY CARBON MONOXIDE. SPOUSE HAS HAD MRI FOR DIZZINESS, CONFUSION, HEADACHES. TESTING CAME BACK NORMAL BUT NO BLOOD WORK WAS DONE FOR CARBON MONOXIDE POISIONING.
Other or unspecified, Engine, Sep 17, 2017
WHEN DRIVING, THERE'S AN ODOR THAT SOMETIMES GET REALLY STRONG. YOU CAN REALLY SMELL IT WHEN THE AC IS ON RECIRCULATE. IT SO BAD AT TIMES, I HAVE TO ROLL DOWN THE WINDOWS. MY WIFE HAS BEEN GETTING HEAD ACHES FROM RIDING IN THE CAR AS WELL. WE HAVE 3 CHILDREN, THIS IS GETTING TO BE A SERIOUS CONCERN TO US L, AS IT COULD BE HARMING OUR CHILDREN. IT HAPPENS ALL THE TIME AT ANY SPEED.
Other or unspecified, Sep 5, 2017
MY 2015 FORD EXPLORER FILLS WITH EXHAUST FUMES ANYTIME I ACCELERATE HARD, SUCH AS PASSING, ACCELERATING TO GET ON THE INTERSTATE ("ON RAMP") ETC. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP 5 TIMES. THEY ALLEGEDLY CHANGED THE TAILGATE GASKETS TWICE AND REAR PART OF EXHAUST SYSTEM AND WHO KNOWS WHAT. THE CAR STILL DOES IT. I HAVE TO ROLL DOWN THE WINDOWS TO CLEAR OUT THE FUMES. I BECOME VERY SLEEPY WHILE DRIVING THE VEHICLE AT TIMES. I HAVE SCARED MYSELF SEVERAL TIMES, DRIFTING OUT OF MY LANE. I PARTIALLY WIND DOWN THE WINDOWS. WE HAVE BEEN SUFFERING WITH THIS FOR 2-3 YEARS. ONE DAY I WAS DRIVING WITH ALL OF THE WINDOWS DOWN AND ACCELERATED A LITTLE HARD TO WHERE THE TRANSMISSION DOWN SHIFTED AND THE WHOLE CABIN FILLED WITH FUMES. SO THE PROBLEM MUST BE COMING FROM THE FRONT AND NOT THE BACK. COMING FROM THE ENGINE COMPARTMENT AND NOT THE EXHAUST PIPES OR DEFECTIVE TAILGATE GASKETS. PLEASE ADVISE. THANK YOU
Other or unspecified, Sep 1, 2017
VEHICLE LEAKING EXHAUST INTO CABIN!! WHILE IN MOTION WITH AC ON AFTER 1 HOUR OR MORE DRIVE ON HIGHWAY--SYMPTOMS OF CARBON MONOXIDE POISONING PRESENT. BROUGHT INTO FORD DEALER WHO GAVE ME THE RUN AROUND ABOUT MOULDINGS. EITHER WAY, MYSELF AND MY INFANT HAVE BEEN EXPOSED TO LACE ON MONOXIDE WHILE DRIVING THIS VEHICLE THAT WE PURCHASED LESS THAN 1.5 YEARS AGO. HAVE EXPERIENCED THESE SYMPTOMS A NUMBER OR TIMES, LIKE WHILE PREGNANT BUT THOUGHT IT WAS MORNING SICKNESS U TIL THIS SUMMER WHEN I WAS PHYSICALLY ILL TWICE AS A RESULT OF HIGHWAY TRAVEL.
Other or unspecified, Sep 1, 2017
WHILE DRIVING ON THE HIGHWAY I PASSED OUT AND DROVE OFF THE HIGHWAY. I WAS JOLTED AWAKE AFTER HITTING BUMPS ON THE SIDE ON THE ROAD. I FORCED A SEMI OFF THE ROAD. REGAINED CONTROL AND STOPPED AT THE NEXT EXIT. TOOK CAR TO FORD DEALER AND FOUND TSB 16-0165 RELATED TO ISSUE. HAD CAR REPAIRED, I'M NOT REALLY SURE IF IT IS FIXED.
Other or unspecified, Sep 1, 2017
SINCE LEASING THIS CAR NEW IN 2015, WE HAVE EXPERIENCED ON MANY OCCASIONS, ESPECIALLY AFTER ACCELERATION, A STRONG EXHAUST SMELL ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE. BEING AN AUTOMOTIVE INSTRUCTOR,I WAS ABLE TO ACCESS TECHNICAL SERVICE BULLETINS REGARDING THIS ISSUE BUT THEY WERE RELATED TO MODIFICATIONS TO THE REAR AIR CONDITIONING UNIT. WE EXPERIENCED THE SMELL EVEN WITH THE AC OFF. I AM VERY CONCERNED ABOUT THE LONG TERM HEALTH EFFECTS OF THE DEADLY EXHAUST GASES ENTERING THE CABIN AND BEING EXPOSED TO MY FAMILY INCLUDING CHILDREN AND GRANDCHILDREN. I ALSO FIND IT RIDICULOUS THAT A MANUFACTURER WITH A LONG HISTORY OF FORD MOTOR COMPANY WOULD ALLOW THIS TO GO ON FOR SO LONG AS I HAVE LEARNED.
Other or unspecified, Aug 22, 2017
ALTHOUGH THE CURRENT EXHAUST RECALL IDENTIFIES YEARS 2011-16, I EXPERIENCE EXHAUST FUMES IN THE CABIN OF MY 2015 FORD EXPLORER. I TRAVEL AS A SALE REP, I GET A GOOD NIGHT SLEEP, BUT AT TIME FIND MYSELF FEELING SLEEPY AT TIMES ON LONG HIGHWAY TRIPS, AND AT TIMES CAN SMELL EXHAUST UPON ACCELERATION. I PURCHASED THE VEHICLE DECEMBER 2010 / JANUARY 2011.
Other or unspecified, Aug 22, 2017
EXHAUST ODER IN PASSENGER CABIN WHEN ACCELERATING. 6 TIME IN THE SHOP. ODER IS GETTING MORE INTENSE AND HEAVIER AS TIME PASSES. LOCAL FORD DEALER REFUSES TO SERVICE MY CAR AND SAID NO FIX IS AVAILABLE AT THIS TIME. LOCAL DEALER SAID FORD WILL NOT REIMBURSE FOR REPAIR. LAST REPAIR 6/28/2017 THIS PROBLEM HAS BEEN IN THE CAR FROM BEFORE 10,000 MILES.
Suspension, Structure, Other or unspecified, Aug 21, 2017, crash
AUGUST 24, 2015 I WAS DRIVING TO A 7:00 PM EXERCISE CLASS .I WAS TALKING TO MY MOTHER VIA BLUETOOTH WHEN I SUDDENLY BLACKED OUT AND DROVE ACROSS THE SERVICE ROAD AND ALL 4 LANES BOTH NORTH AND SOUTH OF 287 . I WAKE TO EMERGENCY RESPONDERS PULLING ME FROM THE CAR AND PUTTING ME INTO A AMBULANCE , MY MOTHER COULD HEAR ALL OF THIS. I WAS TAKEN TO HOSPITAL AND HAD MULTIPLE TESTS RUN BUT NOTHING WAS FOUND . AFTER I WAS DISCHARGED I HAD SEVERAL MORE TESTS RUN AND AGAIN NOTHING WAS FOUND. $18,000 DAMAGE TO CAR , MEDICAL BILLS , MISSED WORK AND I HAD TO RETEST TO KEEP MY DRIVERS LICENSE BUT I NEVER COULD FIND A CAUSE. SPRING 2017 A FRIEND SENT ME A ARTICLE ABOUT FORD EXPLORERS LEAKING CARBON MONOXIDE INTO THE CABINS . THIS MADE COMPLETE SENSE. I PURCHASED A DETECTOR AND HAVE HAD IT TO GO OFF TWICE. I AM REPORTING THIS BECAUSE FORD NEEDS TO ADDRESS THIS ISSUE . THEY HAVE SAID THIS ONLY HAPPENS IN MODIFIED POLICE VEHICLES BUT I CAN TELL YOU BY MY EXPERIENCE THAT IS NOT TRUE.
Other or unspecified, Aug 17, 2017
CO2 LEAKING INTO THE CABIN OF OUR VEHICLE. WE HAVE INSTALLED A CO2 DETECTOR THAT HAS GONE OFF TWICE SINCE WE HAVE OWNED THE VEHICLE. CALLED FORD TWICE, HAD IT SERVICED ONCE AND IT IS STILL AN ISSUE.
Other or unspecified, Aug 16, 2017
EVIDENCE OF CARBON MONOXIDE COMING INTO THE CABIN OF MY FORD EXPLORER - PLEASE BE ADVISED I LEASED A 2015 FORD EXPLORER XLT FROM AL PACKER FORD IN WEST PALM BEACH FLORIDA ON 3-21-2015. IMMEDIATELY AFTER PURCHASING THE VEHICLE WHEN I GOT ON THE HIGHWAY TO DRIVE HOME I SMELLED A BURNING SMELL AND THOUGHT IT MAY BE THE TYPICAL ENGINE BURNOFF SMELL THAT HAPPENS ON SOME NEW CARS. AFTER THE BURNING SMELL CONTINUED FOR MANY MONTHS AFTER RAPID ACCELERATION OF THE CAR, I TOOK THE CAR TO THE FIRE DEPARTMENT. MULTIPLE FIREMEN RODE WITH ME IN THE CAR AND TESTED THE VEHICLE FOR CARBON MONOXIDE WITH THEIR DRAGER X-AM 2500. THE DEVICE CAME BACK POSITIVE FOR CARBON MONOXIDE IN THE VEHICLE. THE CARBON MONOXIDE LEVELS APPEAR AS SOON AS YOU ACCELERATE. THE FIRE DEPARTMENT TESTED 3 MINUTES OF DRIVING BUT WITHIN 3 MINUTES THE LEVEL GOT TO 38 PPM. I BOUGHT MY OWN CO DETECTOR AFTER THAT AND HAVE SEEN LEVELS GET HIGHER INTO THE 50'S AFTER DRIVING 20 MINUTES AND MAKING MULTIPLE ACCELERATIONS. I DIDNT WANT TO CONTINUE THE TESTING FURTHER AS I WAS CONCERNED FOR MY HEALTH. I HAVE BOTH THE FIRE DEPARTMENT FIRE INCIDENT REPORT STATING THAT CARBON MONOXIDE WAS BUILDING IN THE CAR, ALONG WITH A SERVICE INVOICE FROM AL PACKER FORD STATING THAT A CARBON MONOXIDE TESTER SHOWS EVIDENCE OF EXHAUST FUMES IN THE VEHICLE. I KEPT BRINGING THE CAR BACK TO FORD MULTIPLE TIMES COMPLAINING, I BROUGHT THE SERVICE EMPLOYEES IN THE VEHICLE WITH ME AND SHOWED THEM THE CO READINGS. THEY STATED THEIR SERVICE DEPARTMENT DID NOT HAVE A CO METER. EACH TIME THEY TRIED TO FIX THE PROBLEM WITH NO SUCCESS. I STARTED THE LEMON LAW PROCESS BUT FORD MADE THE PROCESS SO DIFFICULT THAT WHILE I WAS WAITING FOR THE ENGINEER TO COME OUT TO SEE THE CAR I TRADED IT IN. I WAS IN FEAR OF MY FAMILY'S HEALTH BREATHING IN THE CONSTANT EXHAUST FUMES THAT WERE COMING IN MY VEHICLE EVERY TIME I DID A RAPID ACCELERATION.
Other or unspecified, Aug 14, 2017
CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.
Other or unspecified, Aug 14, 2017
CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.
Other or unspecified, Aug 14, 2017
CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.
Steering, Wheels, Other or unspecified, Aug 13, 2017
ON 08-12-17 I PULLED INTO MY DRIVEWAY AN TURN MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN IT.. I SHUT DOWN THE CAR AND RESTARTD IT .IT HAD RESET IF THIS HAD HAPPENED ON THE HIGHWAY SOMEONE COULD HAVE BEEN KILLED. I WILL TAKE THE CAR TO FORD ON 8-14-17 TO SEE IF THEY WILL HELP AND FIX IT.
Other or unspecified, Aug 9, 2017
I PUT A CARBON MONOXIDE DETECTOR IN MY CAR IN MAY. IT HAS WENT OFF TWICE SINCE JUNE. HAVE TAKEN TO THE SHOP TWICE WITH NOTHING TO FIX IT.
Other or unspecified, Fuel/propulsion system, Aug 8, 2017
EXHAUST ODOR ENTERS THE VEHICLE WHEN ACCELERATING. THE FUMES SEEM TO BE GETTING WORSE. ALSO THE LEFT FRONT DOOR PANEL IS WARPED AND COMING APART. FORD HAS NOT FIXED EITHER PROBLEM. SERVICE DEPARTMENT BLOWS THESE COMPLAINTS OFF IN HOPING I DON'T KEEP CALLING.
Other or unspecified, Aug 8, 2017
WE WERE DRIVING DOWN THE HIGHWAY AND MY HUSBAND NOTED AN EXHAUST ODOR WHEN HE ACCELERATED TO PASS ANOTHER CAR. WE CONTINUED TO SMELL THE ODOR REGARDLESS OF THE AIR CONDITIONING BEING ON OR OFF.
Other or unspecified, Aug 8, 2017
I SMELL EXHAUST FUMES IN THE CABIN OF MY VEHICLE. ESPECIALLY NOTICEABLE WITH ACCELERATION SUCH AS WHEN PASSING VEHICLES, MERGING ONTO HIGHWAYS, CLIMBING HILLS. FIRST NOTICED THIS A FEW MONTHS AFTER PURCHASING MY VEHICLE IN 2015.
Other or unspecified, Aug 6, 2017
CARBON MONOXIDE INSIDE CABIN, HAS BEEN IN TWO DEALERS 6-TIMES FOR REPAIRS, NOW THEY SAY THEY HAVE NO OTHER REPAIRS THEY CAN DO FROM FORD TO STOP IT?
Other or unspecified, Aug 5, 2017
WITHIN THE FIRST MONTH OF PURCHASE OF MY BRAND NEW 2015 EXPLORER WE STARTED SMELLING AN ODD ORDER COMING INTO THE CABIN OF THE VEHICLE ANY TIME YOU ACCELERATED. IT WOULD BE EXTREMELY BAD WHEN ON THE HIGHWAY TRYING TO PASS ANOTHER CAR THAT YOU WOULD HAVE TO ROLL THE WINDOWS DOWN. I MADE AN APPOINTMENT AND TOOK IT IN AND WAS TOLD THAT THEY COULDN'T REPLICATE THE ISSUE. I ASKED IF THEY TOOK IT OUT ON THE HIGHWAY AND WAS TOLD NO. I THINK THE DEALERSHIP I USED WAS BIASED AGAINST WOMEN AND THEY DISMISSED MY CLAIM. I FINALLY HAD TO TAKE IT TO ANOTHER DEALERSHIP WHO FOUND A "FIX" AND JUST INSTALLED THE NEW PARTS A MONTH AGO. I JUST TOOK A 329 MILE TRIP AND THE ISSUE STILL EXISTS. I HAVE CALLED AGAIN FOR ANOTHER APPOINTMENT AND AM WAITING TO TAKE IT IN. I'M CONCERNED THAT MY YOUNGEST CHILD WHO SITS I THE BACK SEAT KEEPS GETTING SICK TO HIS STOMACH WHEN RIDING IN THE CAR. I'M AFRAID HE'S GETTING CARBON MONOXIDE POISONING. LET ME MAKE CLEAR THE SMELL IS WORSE IN THE BACK CABIN OF THE CAR, BUT THE FRONT PASSENGERS GET IT AS WELL. IT TOOK OVER TWO MONTHS FOR FORD TO PUT THE NEW PARTS ON MY CAR AND I'M CONCERNED IT'S GOING TO TAKE ANOTHER FEW MONTHS TO GET SOMETHING ELSE DONE TO "FIX" THE ISSUE. SOMETHING NEEDS TO BE DONE AS THESE CARS AREN'T SAFE TO DRIVE AND I CAN'T AFFORD TO BUY A NEW ONE. I WILL BE UPSIDE DOWN IF I TRY TO TRADE THIS IN. THIS ONLY HAPPENS WHEN THE CAR IS BEING DRIVEN AND THE ACCELERATOR IS BEING PUSHED.
Other or unspecified, Engine, Fuel/propulsion system, Aug 5, 2017
YOU CAN SMELL THE EXHAUST INSIDE THE CABIN WHILE DRIVING. IT IS NOTICEABLE WHEN YOU HAVE TO HIT THE GAS TO SPEED UP TO GO AROUND A VEHICLE OR GETTING ONTO THE INTERSTATE. AFTER HEARING ON THE NEWS ABOUT THE POLICE HAVING THE SAME ISSUE, I WANTED TO MAKE SURE THAT MY COMPLAINT HAS BEEN NOTED. I WILL BE PURCHASING A CO2 DETECTOR AND PLACING IT INSIDE MY VEHICLE WHERE MY 3 YEAR OLD AND 7 MONTH OLD SIT. THERE SAFETY IS TOP PRIORITY AND HOPE A RECALL IS COMING SOON. I NOTICED THE SMELL WHEN I PURCHASED THE VEHICLE NEW IN MARCH OF 2015
Other or unspecified, Aug 4, 2017
PURCHASED MY EXPLORER USED IN FEBRUARY 2017, 2 WEEKS AFTER PURCHASE I NOTICED AN ODD SMELL AFTER PICKING UP SPEED TO GET ON A BUSY HIGHWAY, TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED THERE WAS A BULLETIN OUT ABOUT THE ISSUE BUT THERE WAS NO FIX FOR THE ISSUE AS IF YET BUT THERE WAS. NOTHING WAS DONE FOR ME TO TRY TO RESOLVE THIS ISSUE . NOW TODAY IT'S ALL OVER THE NEWS ABOUT HE EXHAUST FUMES FROM THE VEHICLE POSSIBLY MAKING DRIVERS SICK & CAUSING DRIVERS TO PASS OUT . THIS IS OBVIOUSLY A KNOWN SAFETY ISSUE BUT YET WHEN I CONTACTED MY LOCAL DEALER THEY ACT AS IF IT'S NO BIG DEAL, WANT TO CHARGE ME TO DO WHAT FORD HAS SUGGESTED TO DO FOR OWNERS AT THIS POINT BEINGS THERE IS NO RECALL AS OF YET. IT'S TERRIBLE TO OWN A VEHICLE THAT YOU ARE AFRAID TO EVEN DRIVE BECAUSE FORD IS DRAGGING THEIR FEET FINDING A SOLUTION FOR THIS PROBLEM THAT MANY OWNERS ARE EXPERIENCING IN THE EXPLORER.