2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Power train, Other or unspecified, Feb 15, 2017
I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED. BOUGHT THE VEHICLE BRAND NEW AND HAVE HAD IT IN FOR REPAIRS MORE THAN 15 TIMES, THE DEALERSHIP SAYS THE EXHAUST IS FIXED BUT FUMES STILL EMIT INTO CABIN.
Power train, Engine, Feb 15, 2017
I'VE BEEN DEALING WITH EXHAUST FUMES ENTERING MY VEHICLE UPON A HARD ACCELERATION. I'V TAKEN MY 2015 EXPLORER TO THE DEALERSHIP 5 TIMES TO GET THIS CORRECT, WITH NO POSITIVE RESOLUTION. I'M ALSO EXPERIENCING A KNOCKING NOISE WHEN MAKING A HARD LEFT HAND TURN. I'VE BROUGHT TO THE DEALERSHIP TWICE TO FIX IT, WITH NO RESOLUTION.
Other or unspecified, Feb 15, 2017
AFTER FORD DEALER COMPLETED THE THIRD TSB 16-0166 REPAIR TO FIX THE EXHAUST FUMES SMELL IN CABIN, I STILL HAVE THE SAME PROBLEM. TSB 16-0166 REPAIR DID NOT FIX THE EXHAUST GAS FUMES SMELL IN THE CABIN. THE PROBLEM USUALLY OCCURS WITH THE AIR CONDITIONING ON, GOING UP A STEEP HILL, OR GOING OVER THE CREST OF A STEEP HILL, SPEED IS IN THE RANGE OF 45-60 MPH, AND NOT IN FULL OPEN THROTTLE.
Other or unspecified, Feb 15, 2017
EXHAUST SMELL IN THE CABIN WHILE DRIVING. SMELL CAN HAPPEN AT ANYTIME WHILE DRIVING.
Other or unspecified, Feb 14, 2017
I AM GETTING THE EXHAUST SMELL UPON ACCELERATING. I WANT TO BE PART OF THE COMPLAINTS ALREADY IN EXISTENCE. THIS HAS HAPPENED SEVERAL TIMES.
Other or unspecified, Feb 14, 2017
DURING HARD ACCELERATION WHILE THE AIR CONDITIONING IS ON, A FOUL ODOR ENTERS THE PASSENGER CABIN. (SUCH AS PASSING ANOTHER VEHICLE OR GOING UP A HILL.) THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE IN WARM WEATHER AND RUN THE AC. SO IT'S AN ON-GOING CONDITION, NOT A ONE TIME EVENT.
Other or unspecified, Feb 14, 2017
STRONG ODOR -- SIMILAR TO THAT OF NATURAL GAS -- WHEN IDLING (STOP LIGHT, TRAFFIC, ETC). IT'S BEEN HAPPENING FOR MONTHS. I'VE READ RECENT NEWS STORIES ABOUT SIMILAR ISSUES AND THOUGHT IT IMPORTANT TO ADD MY OBSERVATION TO THE MONITORING ACTIVITY.
Engine, Feb 14, 2017
PURCHASED NEW 12/2014 AND HAVE HAD AN EXHAUST SMELL INSIDE THE CAR WHEN DRIVING. EXHAUST ODOR IS VERY STRONG WHEN GOING UP HILLS AND WHEN ENGINE IS UNDER A LOAD SUCH AS ACCELERATION. EVEN WITH THE A/C ON RE-CIRCULATION MODE, THE ODOR IS QUITE STRONG TO THE POINT OF HAVING TO ROLL DOWN THE WINDOWS. WE ALSO EXPERIENCE HEADACHES WHILE DRIVING FROM ALL THE FUMES. WE HAVE HAD IT TO THE DEALER FOR THIS ISSUE AT LEAST TWICE, THE FIST TIME THEY SAID NOTHING WAS WRONG. THE MOST RECENT VISIT IN DECEMBER 2016 THEY REPLACED SOME BODY SEALS ON THE BACK OF THE VEHICLE WHICH HAS HELPED SOME, BUT WE STILL HAVE FUMES GETTING INTO THE VEHICLE AND WE STILL GET THE HEADACHES. IT IS TO THE POINT THAT MY WIFE IS AFRAID TO DRIVE THE CAR. WE ARE ALSO NOW AWARE THERE HAS BEEN A SERVICE BULLETIN ON THIS VERY ISSUE SINCE 2012 AND FORD HAS BEEN AWARE OF THE PROBLEM ON THE EXPLORER. SO THEY HAVE BEEN SELLING THESE WITH A KNOWN DEFECT THAT IS A REAL SAFETY ISSUE WITH CARBON MONOXIDE POISONING. ALSO, OUR DEALER (TEAM FORD) DID NOT ADDRESS IT UNTIL WE REALLY PUSHED THE ISSUE ON THE MOST RECENT VISIT THIS PAST DECEMBER AFTER 2 YEARS OF DEALING WITH IT, BUT ITS STILL NOT SOLVED EVEN AFTER HAVING THE VEHICLE FOR 10 DAYS. WE ARE VERY CONCERNED ABOUT THIS AND VERY UNHAPPY WITH THE INITIAL DEAL RESPONSE AS WELL AS FORD SELLING US THE VEHICLE WITH A KNOWN ISSUE THAT IS QUITE DANGEROUS.
Other or unspecified, Feb 14, 2017
I BOUGHT A 2015 FORD EXPLORER IN MAY OF 2015. I FREQUENTLY SMELL A SULFUR ODOR IN THE CABIN OF MY VEHICLE, ESPECIALLY WHEN CLIMBING HILLS. I STTARTED EXPERIENCING SEVERE HEADACHES, NAUSEA, LETHARGY, NUMBNESS, TINGLING, AND CRAMPING IN EXTREMITIES, LIGHTHEADED, LOSS OF BALANCE, VISION PROBLEMS AND MORE DURING THE SUMMER OF 2015. THE SYMPTOMS CONTINUE THROUGH TODAY. I HAVE BEEN UNDER THE CARE OF SEVERAL DOCTORS SINCE THEN INCLUDING A NEUROLOGIST, CARDIOLOGIST, ORTHOPEDIC SPINE SURGEON, AND PODIATRIST. ALL ARE TRYING TO FIGURE OUT WHAT IS CAUSING MY SYMPTOMS. I HAVE HAD A MRI OF MY BRAIN, X-RAYS OF MY SPINE, NEUROLOGICAL TESTING AND ADDITIONAL TESTS TO TRY TO FIGURE OUT WHAT IS GOING ON. TWO FRIENDS JUST TOLD ME THAT THEY HEARD OF OTHERS WHO DRIVE 2015 FORD EXPLORERS WHO EXPERIENCED THE SAME PROBLEMS AS ME.
Other or unspecified, Feb 14, 2017
I HAVE A VERY STRONG SULFER OR EGG SMELL COMING FROM INSIDE THE CAR WHILE DRIVING, I ALWAYS THOUGHT IT WAS THE CAR IN FRONT OF ME BUT NOW THAT I SEE THE REPORTS I BELIEVE IT MAY BE MY OWN EXHAUST FUMES COMING INSIDE THE CAR, IT IS WORSE IN THE SUMMER TIME WHEN IT'S REALLY HOT WITH THE A/C ON.
Other or unspecified, Feb 13, 2017
SAW ON THE NEWS THIS MORNING THAT THERE IS A POSSIBLE ISSUE WITH CARBON MONOXIDE IN THE VEHICLE - BOTH MY WIFE AND I COMPLAIN EVERY TIME WE DRIVE THE CAR SINCE WE GOT IT THAT WE GET HEADACHES-- AND BELIEVE NOW THIS MUST BE THE CAUSE. NEED TO GET THIS FIXED.
Other or unspecified, Feb 13, 2017
I WAS SICK FOR 7 MONTHS DUE TO A SMELL COMING IN THE AC VENTS COME TO FIND OUT IT WAS EXHAUST. PALM BAY FORD IN PALM BAY FL SAID THE PROBLEM WAS FIXED. DRIVING THE CAR FROM THE DEALERSHIP TO THE HOUSE CAUSED US TO GET SICK. WE HAVE SINCE PARKED THE CAR AND TRYING FOR THE LEMON LAW. THIS HAPPENS WHEN YOU ARE PICKING UP SPEED. FORD AND PALM BAY FORD SAYS THERE IS NOTHING WRONG AND THE PROBLEM IS FIXED. I WAS DRIVING THE CAR FROM 08/15 TO 12/14/2016 WHEN WE TOOK THE CAR TO PALM BAY FORD.
Other or unspecified, Feb 12, 2017
EXHAUST FUMES IN CABIN CAUSING SEVERE HEADACHES, NAUSEA NAD LETHARGY AND PASSENGERS GETTING SICK AS WELL AS DRIVER -THIS HAPPENS EVERY TIME A/C/HEAT ON,NOT ON START DATE ONLY
Other or unspecified, Fuel/propulsion system, Feb 7, 2017
THERE IS A GAS/PROPANE SMELL INSIDE OF MY VEHICLE WHICH REQUIRES THE OCCUPANTS TO ROLL DOWN THE WINDOWS BECAUSE OF SAFETY CONCERNS. THE SMELL IS MORE PREVALENT WHEN ACCELERATING AND USING THE AIR CONDITIONING SYSTEM. THERE IS A STRONG EXHAUST/GAS SMELL PRESENT IN THE VEHICLE CAUSING SICK CONDITIONS OF ALL PASSENGERS.
Service brakes, Jan 25, 2017, crash
BRAKES FAILED ON ICE NO ABS.
Other or unspecified, Jan 19, 2017
I OWN A 2015 FORD EXPLORER AND HAVE COMPLAINED NUMEROUS TIMES TO THE DEALERSHIP ABOUT THE SMELL OF TOXIC GAS SMELL OR ROTTEN EGG SMELL UPON ACCELERATION. THEY ARE AWARE OF THE PROBLEM BUT HAVE NOT FIX FOR IT. I FILED A CLAIM WITH AUTONATION FORD A FEW MONTHS BACK AND LEFT SEVERAL MESSAGES, AS INSTRUCTED, FOR THE SERVICE MANAGER OF THE DEALERSHIP AND HAVE GOTTEN NOWHERE. HE DOES NOT RETURN MY CALL. I HAVE CHILDREN THAT SIT IN MY CAR AND I KNOW IT IS NOT SAFE. UPON RESEARCH IT IS THE RELEASE OF CARBON MONOXIDE AND COMING THROUGH THE VENTS. I NEED HELP ON THIS MATTER BECAUSE I DO NOT WANT TO EVEN DRIVE IT. IT STARTED IN 2015 AND CONTINUES
Power train, Engine, Jan 13, 2017
2015 EXPLORER SPORT 3.5L V6 ECOBOOST, CAR SHUDDERS WHILE TRYING TO MAINTAIN HIGHWAY SPEEDS WHILE BARELY TOUCH THE GAS. ENGINE MISFIRES, HESITATES WHEN TRYING TO ACCELERATE QUICKLY. FORD NOR DEALER WILL DO ANYTHING ABOUT IT SAYING ITS "NORMAL". PURCHASED THE EXTENDED WARRANTY BUT STILL NO RESOLUTION. HAS BEEN ON GOING FOR ABOUT A YEAR. AT ONE POINT THE CAR WENT INTO "LIMP MODE" AND WOULD ONLY ALLOW ME TO DRIVE 20 MPH ON THE HIGHWAY WHILE THE RPMS' WHERE MAXED OUT. THANKFULLY I WAS CLOSE TO A DEALERSHIP TO HAVE IT LOOKED AT. SAID "PIPE HOSE CLAMP CAME LOSE". SOMETHING IS WRONG WITH THIS ECOBOOST ENGINE. THERE HAVE BEEN LAWSUITES OVER IT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, HAD SEVERAL TECHS, SUPERVISORS DRIVE IT AND NOTHING.
Engine and engine cooling, Fuel system, Gasoline, Jan 8, 2017
VERY STRONG SMELL OF GAS INSIDE OF CABIN WHILE DRIVING WITH HEAT ON. *TR
Steering, Dec 21, 2016
THIS CAR WAS BOUGHT NEW WITH LESS THAN A 100 MILES ON IT, AT ABOUT 7000 MILES WHILE ENTERING I 495 FROM A RAMP I STEPPED ON THE GAS AND THE STEERING LOCKED UP I QUICKLY TOOK MY FOOT OFF THE GAS AND THE STEERING UNLOCKED,I VISITED THE DEALER AND COMPLAINED THE CAR WAS CHECKED NO PROBLEM WAS FOUND ,AT 32000MILES I STARTED HEARING NOISES FROM THE FRONT OF THE CAR SOMETIMES WHILE BACKING UP THIS WAS INTERMITTENT AND I WAS NEVER ABLE TO DUPLICATE THE NOISE AT THE DEALER UNTIL I HAD A COMPLETE FAILURE AT 42700+ MILES THE NOISE WAS OCCURRING CONSTANTLY,THE DEALER' S DIAGNOSIS WAS FAILURE OF THE STEERING BOX,I AM NOT AN EXPERT BUT THIS IS A DANGEROUS PROBLEM THE FAILURE OCCURRED WHILE I WAS DRIVING AT 20 MILES PER HOUR ON CITY STREETS,IF I HAD BEEN ON THE FREEWAY AT 70 MILES AN HOUR IT COULD HAVE CREATED AN ACCIDENT WITH INJURIES AND WHO KNOWS WHAT ELSE TALKING TO THE MANUFACTURER IS USELESS MY COMPLAINT WAS AND IS BEEN IGNORED I THINK THIS CAR HAS A DEFECT IN THE STEERING SYSTEM THAT IS WORTH YOUR INVESTIGATING FOR THE CAUSE BEFORE SOMEONE IS SERIOUSLY HURT IN AN ACCIDENT.AS I WRITE THIS THE DEFECTIVE PART IS BEING REPLACED AT A FORD DEALER. *TR
Exterior lighting, Visibility/wiper, Dec 21, 2016
MY CAR HAS PROJECTION HEADLIGHTS. ON A DARK ROAD, IT APPEARS AS THOUGH THERE IS A BLACK CURTAIN OVER THE TOP HALF OF MY WINDSHIELD. ROAD VISIBILITY IS LIMITED BY THIS, THIS WOULD BE THE CUT OFF LINE WHERE BELOW THE LINE THERE IS LIGHT AND ABOVE IT IS TOTAL DARKNESS. ON BACK ROADS WHERE THERE ARE NO STREET LIGHTS, THIS IS A HORRIBLE BLIND SPOT THAT IS WORSENED BY GOING DOWN HILLS AND AROUND CURVES. GOING DOWN A SLOPE CAUSES THE PROJECTION TO BE SHORTENED TO IMMEDIATELY IN FRONT OF THE VEHICLE. IF THERE WERE PEDESTRIANS OR ANIMALS BEYOND THIS AREA, THEY WOULD BE INVISIBLE. DRIVING OVER BUMPS IN THE ROAD MAKE THE CUT OFF LINE BOUNCE AROUND, QUICKLY BECOMING ANNOYING AS WELL AS DANGEROUS. ANYTHING ABOVE THIS CUT OFF LINE IS INVISIBLE, SUCH AS ROAD SIGNS. ON A PERFECTLY STRAIGHT AND LEVEL ROAD THE LIGHTS ARE BEARABLE. *TR
Fuel/propulsion system, Dec 15, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE WHEN THE HEATER WAS ACTIVATED THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 02/03/17*LJ *CN
Engine, Dec 12, 2016
AFTER A HARD ACCELERATION, ON THE HIGHWAY OR WHEN ACCELERATING ON A FREEWAY ENTRANCE RAMP, WE SMELLED A BURNT HAIR ODOR IN THE PASSENGER COMPARTMENT OF OUR 2015 FORD EXPLORER. AFTER SMELLING THIS, I DID SOME RESEARCH AND FOUND OTHER FORD EXPLORER OWNERS WITH THE SAME COMPLAINT AND THE SMELL WAS ACCOMPANIED WITH CARBON MONXIDE. 9-28-15 DEALERSHIP SEALED REAR UNDERBODY. 5-2-16 DEALERSHIP INSTALLED NEW DOWNTURNED MUFFLER ASSEMBLY. AFTER THIS FIX THE SMELL WENT FROM A FEW SECONDS TO A MINUTE PLUS. CAUSED WATERING EYES, HEADACHE AND COUGHING. 7-26-2016 DEALERSHIP REPLACED THE MUFFLER SYSTEM THAT HAD "BAD WELDS", AND REPROGRAMMED ELECTRONIC MODULES. SEPT. 3, 2016 LEFT ON A TRIP, AND THE SMELL CAME BACK WHILE PAASSSING ON THE FREEWAY. ALSO ON A TRIP, THE BURNT HAIR SMELL CAME INTO THE VEHICLE THROUGH SECOND ROW, PASSENGERS, LOWERED WINDOW. THE SMELL APPEARED AGAIN WHILE GOING UP A HILL ON FREEWAY, THIS TIME THROUGH THE DRIVERS LOWERED WINDOW. WATERING EYE, HEADACHES AND COUGHING ACCOMPANIED THE ODOR. 10-3-2016 DEALERSHIP RESEALED ALL OF THE BACK OF THE VEHICLE AND IMPROVED TAILGATE GASKET. DISTRICT ENGINEER DID AN ONSITE INSPECTION. 11-30-2016 PICKED THE REPAIRED VEHICLE UP. 12-4-2016 EXHAUST FUMES AGAIN WHILE ACCELERATING UP FREEWAY ON RAMP. 12-9-2016 FORD DENIED A BUY BACK CLAIM. THE ODOR NEVER HAPPENS AROUND TOWN. I NEED TO GET RID OF THIS 2015 FORD EXPLORER FOR ONE WE CAN TAKE ON THE HIGHWAY.
Other or unspecified, Engine, Dec 9, 2016
STRONG EXHAUST ODOR IN PASSENGER CABIN WHEN OPERATING THE VEHICLE WITH FULL THROTTLE APPLICATIONS (E.G., PASSING, CLIMBING STEEP GRADES OR MERGING ONTO FREEWAY RAMPS)
Engine, Dec 9, 2016
I PURCHASED THE 2015 FORD EXPLORER IN LATE MARCH 2015. ALTHOUGH THE SMELL WAS THERE FROM THE BEGINNING IT WAS PROGRESSIVELY GETTING WORSE. IT SEEMS TO HAPPEN WHENEVER IT FEELS LIKE IT. IT OCCURS WITH THE A/C OFF, WHILE DRIVING AT A STEADY SPEED, AND UPON ACCELERATION. I HAVE TAKEN IT TO BRANDON FORD FOR SEVERAL ATTEMPTS TO FIX THE PROBLEM, WHICH THEY HAD NO IDEA IT EVEN EXISTED. AFTER SEVERAL ATTEMPTS TO FIX THE EXHAUST/CARBON MONOXIDE FORD IS TELLING ME THEY HAVE A REPORT THAT A FIELD ENGINEER HAS DEEMED THE FUMES/POISON ENTERING THE CAB "A NORMAL OCCURRENCE" AND THEY WILL NO LONGER PUT IT IN SERVICE. *TR
Engine, Dec 8, 2016
NO ENGINE ACCELERATION THE TRUCK FAILED TO ACCELERATE WHEN ENTERING HIGHWAY CA 92 WEST BOUND. THE TRUCK MAXIMUM SPEED WAS 20-25 MPH WITH THE ACCELERATOR PEDAL FULLY EXTENDED. THE CHECK ENGINE LIGHT CAME ON FLASHING YELLOW AND YOU COULD SMELL FUEL. THE TRUCK WAS SHAKING AND SHUTTERING.THE TRUCK WOULDN'T NOT ACCELERATE BEYOND 25 MPH ONTO TO THE HIGHWAY. I BELIEVE THE PROBLEM LIES WITH THE ECO BOOST SYSTEM.