2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: electrical system
125 reports, newest first. Show all
Electrical system, Apr 1, 2017
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.
Electrical system, Apr 1, 2017
WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.
Electrical system, Apr 1, 2017
AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.
Electrical system, Apr 1, 2017
WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.
Electrical system, Structure, Seats, Feb 22, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE TRAVELING 25 MPH, THE TAILGATE INADVERTENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED WHILE DRIVING, BUT WHILE THE VEHICLE WAS PARKED. THE CONTACT CLOSED THE TAILGATE, BUT IT WOULD RE-OPEN. WHILE THE TAILGATE WAS OPEN, IT CLOSED UNEXPECTEDLY AND INJURED THE CONTACT'S HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT HE WAS AWARE OF THE SENSOR FOR THE TAILGATE. ALSO, WHEN THE VEHICLE WAS STARTED, THE DRIVER'S SEAT MOVED FORWARD AND INJURED THE CONTACT'S RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT THE VEHICLE MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD SEVERAL ELECTRICAL ISSUES BECAUSE THE INSTRUMENT PANEL DISPLAY WOULD NOT OPERATE OR OPERATED INCORRECTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Electrical system, Other or unspecified, Engine, Jan 5, 2017
I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.
Power train, Electrical system, Fuel/propulsion system, Sep 29, 2016
2016 FORD EXPLORER [XXX] LOST POWER AND WOULD NOT MOVE IN MIDDLE OF BUSY HIGHWAY. VEHICLE WAS NOTED TO HAVE A SPUTTERING SOUND AND APPEARED TO BE FIRING ON ONLY A FEW CYLINDERS. TURNED VEHICLE ENGINE OFF AND RESTARTED NO HELP VEHICLE WOULD NOT MOVE WITH ACCELERATOR PEDAL IN FULL OPEN (FLOORED) POSITION. AFTER OPENING HOOD AND DISCONNECTING NEG TERMINAL OF BATTERY VEHICLE OPERATED FINE FOR APPROX 10 MILES AND THEN SAME OCCURENCE. AGAIN FAULT CLEARED AND RAN FINE TO NEAREST FORD DEALER. INITIAL DIAGNOSIS BY DEALER WAS CODES P2111 AND P2112. DEALER STATED FOUND RECALL 16B32 FOLLOWED INSTRUCTIONS AND REPROGRAMMED PCM AND CLEAR CODES. CUSTOMER DEPARTED DEALERSHIP SERVICE BAY AND REPEAT ABOVE MENTIONED MALFUNCTION BEFORE OFF THE DEALER LOT. RETURNED TO SERVICE BAY AND DEALER STATED THAT THROTTLE BODY WAS CHANGED. VEHICLE APPEARS TO BE OPERATING NORMAL AT THIS TIME. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED. MY WIFE WAS DRIVING THE VEHICLE WHEN THIS FIRST OCCURRED IN BUSY MOUNTAIN HIGHWAY HERE IN SOUTHERN WV AND WAS NEARLY HIT BY NUMEROUS VEHICLES BEFORE VEHICLE COULD BE DRIFTED BACKWARDS DOWN THE MOUNTAIN WHERE IN ORDER TO GET VEHICLE OFF OF HIGHWAY. SERVICE ADVISER INDICATED THAT HE HAD SEEN SEVERAL SIMILAR PROBLEMS WITH THE 3.5 LITER ENGINE IN FORD EXPLORERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Fuel/propulsion system, Sep 23, 2016
THE VEHICLE KEEPS LOSING FUEL AND FUEL HAS TO BE REPLACED EVERY OTHER DAY. TOOK VEHICLE INTO FORD DEALERSHIP TO BE CHECKED OUT AND WAS TOLD VEHICLE IS SAFE TO DRIVE. GAS CAN BE SMELT AND VISIBLY GUSHES AFTER FUELING IN STATIONARY POSITION. WHEN VEHICLE IS IN DRIVE MOTION, GAS LEAKS SLOWLY. ALSO, WHILE DRIVING THE VEHICLE JERKS AND WILL SLOW DOWN ACCELERATION.
Electrical system, Vehicle speed control, Engine, Sep 21, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Steering, Electrical system, Sep 14, 2016
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Power train, Electrical system, Sep 13, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Electrical system, Sep 11, 2016
THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!
Steering, Electrical system, Fuel/propulsion system, Aug 10, 2016
WHILE DRIVING ON A BUSY HIGHWAY WITH MY THREE CHILDREN I LOST ALL POWER TO MY VEHICLE JUST BARELY MAKING IT OUT THE WAY OF A SENI TRUCK. THE EXPLORER WAS PURCHASED IN MARCH OF THIS YEAR BRAND NEW TO AVOID PROBLEMS LIKE THIS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL IS ISSUED?!?!?!?!!!
Steering, Electrical system, Fuel/propulsion system, Aug 10, 2016
VEHICLE WAS PROCEEDING AND ALL POWER TO THROTTLE STOPPED. POWER STEERING WENT OUT. VEHICLE COASTED TO STOP IN TRAFFIC TURN LANE. FORD STATED THIS IS A PROBLEM WITH VEHICLES THROTTLE BODY
Power train, Electrical system, Engine, Aug 1, 2016
2016 FORD EXPLORER SHUTS OFF WHILE DRIVING. IT'S A KNOWN ISSUE, BUT THE VEHICLES ARE STILL BEING SOLD AND NO RECALL OR SYSTEMATIC WAY OF REPLACING IT. I WAS ON THE HIGHWAY AND THE VEHICLE JUST SLOWED DOWN TO A CRAWL TWICE. FORD OFFER NO SOLUTION. I CHECKED ONLINE AND THIS SEEMS TO BE A PROBLEM MANY PEOPLE ARE EXPERIENCING. I ALMOST GOT HIT TWICE TRYING TO GET TO THE SHOULDER LANE.
Engine and engine cooling, Electrical system, Vehicle speed control, Jul 28, 2016
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB
Electrical system, Vehicle speed control, Engine, Jul 26, 2016
I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEVERAL LIGHTS ON THE DASHBOARD LIT UP - CHECK ENGINE, AIRBAG, AND A NOTE CAME UP TO CHECK THE OWNER'S MANUAL. I WAS ABLE TO FINISH CROSSING THE INTERSECTION AT THE SLOWER SPEED AND PULL TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT AND IT OPERATED PROPERLY FOR A WHILE. LATER THAT NIGHT, I STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I MADE A LEFT HAND TURN. ONCE AGAIN, THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP WITH MULTIPLE WARNING LIGHTS. I PULLED TO THE SIDE OF THE ROAD AND CALLED AVIS ROADSIDE ASSISTANCE. THE PERSON ON THE LINE TOLD ME THIS WAS A COMMON ISSUE WITH FORD EXPLORERS AND THAT I HAD TO TURN THE CAR OFF, STEP ON THE ACCELERATOR, THEN PUT MY FOOT ON THE BRAKE AND RESTART THE CAR TO CLEAR THE FAULT BUT THE CHECK ENGINE LIGHT WOULD STAY ON. THE CHECK ENGINE LIGHT STAYED ON BUT I WAS ABLE TO PULL BACK ONTO THE ROAD AT FULL SPEED. APPROXIMATELY 1/4 MILE DOWN THE ROAD I STOPPED AT A TRAFFIC LIGHT. ONCE AGAIN, I BEGAN TO CROSS THE INTERSECTION WHEN THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP. I PULLED OVER AND RESET THE CAR AS I HAD DONE BEFORE AND PROCEEDED TO DRIVE AWAY. A FEW HUNDRED FEET AWAY, THE ACCELERATOR STOPPED WORKING AGAIN AND THE DASHBOARD LIT UP. I WAS ABLE TO PULL OVER, RESET THE CAR AND DRIVE AWAY. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT NEEDS TO BE FIXED IMMEDIATELY. THE ACCELERATOR STOPS WORKING WITHOUT WARNING AND THE CAR ONLY TRAVELS AT A VERY SLOW SPEED THAT IS NOT CONTROLLED BY THE ACCELERATOR. 3 OUT OF 4 TIMES IT HAPPENED IN THE MIDDLE OF AN INTERSECTION. IF THERE WAS ONCOMING TRAFFIC, I WOULD HAVE BEEN HIT.
Electrical system, Other or unspecified, Jul 15, 2016
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Power train, Electrical system, Jun 16, 2016
WAS DRIVING ALONG BUSY ROAD MAKING A LEFT TURN AT RUSH HOUR ACROSS TWO LANES OF TRAFFIC. CAR SIMPLY DIED. NO RESPONSE TO ACCELERATOR. WRENCH LIGHT ON. I COULD HAVE BEEN HURT BADLY. WAS ABLE TO GET CAR OUT OF TRAFFIC. WAS TOLD THIS IS A SEVERE PROBLEM WITH THROTTLE BODY AND FORD IS AWARE OF THIS. CAR HAS LESS THAN 5100 MILES ON IT. THIS NEEDS TO BE A RECALL SITUATION.
Electrical system, Structure, Fuel/propulsion system, Jun 10, 2016
HI I NEED HELP WE ARE HAVING ISSUE WITH OUR 2016 FORD EXPLORER SPORT WE ONLY HAVE IT FOR 3 MONTHS 2K MILEAGE, WE NOTICED THE HOOD VIBRATE AT 65MPH OR OVER ON FREEWAY, I BROUGHT IT TO MY NEAREST FORD DEALER, "FORD SERRAMONTE" ON 05/16/16 THE SERVICE MANAGER NAME HENRY SAID THEY ARE AWARE OF IT BUT COULDN'T DO ANYTHING & THEY ARE WAITING FOR FORD TO FIND THE SOLUTION TO FIX IT, BUT THEY DIDN'T EVEN CHECK THE HOOD. I CONTACTED FORD CUSTOMER CARE TEAM ON 05/18/16 & THEY OPEN A CASE, CASE NUMBER: CAS-9514452-P1Y5C2 TARA MELVIN COSTUMER CARE MANGER HANDLING THE CASE. WE ARE PROSTRATED BECAUSE IT'S BRAND NEW CAR & ALREADY HAS A LOT OF PROBLEMS, IT WAS DISTRACTIVE DRIVING THE VEHICLE SO I'M SCARED SPECIALLY I'M ALWAYS WITH MY 1YR & 4YRS OLD SON, THEY JUST TOLD ME TO WAIT & IT'S BEEN MORE THAN A MONTH NOW & STILL HAVEN'T FIX THE PROBLEM. WE BOUGHT THIS SUV THINKING IT'S A RELIABLE & SAFETY CAR FOR OUR FAMILY BUT THERE'S TO MUCH ISSUES, -BATTERY DIED, I CALLED THE ROADSIDE ASSISTANCE, THE DEALER SAID IT MIGHT BE THE BACK UP CAMERA THAT CONSUMING THE POWER FROM THE BATTERY WHEN THE VEHICLE IS NOT RUNNING, NOW THE CAMERA IS BACKORDER ACCORDING TO THE DEALER. WE'RE SCARED IT WILL HAPPEN AGAIN IF WE'RE ON A TRIP. -LOW FUEL ECONOMY, I'M ONLY GETTING 12.6 AVG MPG. EPA COMBINED 18MPG, 16 CITY & 22 HIGHWAY I BEEN DOING A RESEARCH REGARDING ABOUT THE HOOD VIBRATION PROBLEM & FINDING THIS PROBLEM IS BEEN GOING AROUND SINCE 2013 & THERE'S A LOT OF VEHICLE OWNER THAT HAVE THE SAME PROBLEM, MY WIFE BROTHER IN-LAW HAS THE SAME PROBLEM VIBRATING HOOD 2016 FORD EXPLORER LIMITED. I ATTACHED SOME OF THE LINK REGARDING THE SAME ISSUE. LINK FORUM: HTTP://WWW.EXPLORERFORUM.COM/FORUMS/INDEX.PHP?THREADS/MY-EXPLORER-HOOD-VIBRATES-AND-HUMMING-NOISES.385592/ HTTP://WWW.EXPLORERFORUM.COM/FORUMS/INDEX.PHP?THREADS/ENGINE-NOISE-HOOD-VIBRATES.444789/#POST-3532126 THANKS!
Electrical system, May 7, 2016
WHILE PLACING GROCERIES INTO THE TRUNK TODAY THE LIFT GATE BEGAN TO CLOSE SPONTANEOUSLY ON MY DAUGHTER AND I. WE WERE FORTUNATE ENOUGH TO JUMP OUT OF THE WAY BEFORE IT CLOSED. WE TRIED TO PUSH ON IT BUT IT CONTINUED TO DESCEND. THE MILEAGE IS 4642. I HAVE HAD 5 OTHER ISSUES WITH THE LIFT GATE SPONTANEOUSLY OPENING AFTER I HAVE WALKED AWAY FROM THE CAR. THANKFULLY I HAVE BEEN ALERTED TO IT WHEN I HIT THE LOCK BUTTON ON THE KEY FOB AND GET THE OPEN DOOR SIGNAL. I HAVE ONLY BEEN ABLE TO USE THE "HANDS-FREE" LIFT GATE THREE TIMES SINCE I PURCHASED THE VEHICLE IN FEBRUARY.
Electrical system, Engine, Apr 27, 2016
COOLING FAN SHUT DOWN NOISE, SINCE NEW THE ENGINE COOLING FAN MAKES A LOT OF NOISE WHEN "SPINNING DOWN" AT THE FAN COMES TO A STOP/SHUTTING DOWN ENGINE. FAN IS WORKING, BUT FOR HOW LONG?
Electrical system, Feb 10, 2016, fire
WIFE WAS DRIVING CAR & STOPPED AT TRAFFIC LIGHT , CALLED ME & SAID CAR FILLED WITH SMOKE & SMELLED BURNING , UPON FURTHER INVESTIGATION FOUND COOLING FAN MOTOR & FAN SHROUD CAUGHT ON FIRE
Electrical system, Jan 19, 2016, fire
COOLING FAN CAUGHT ON FIRE.
Electrical system, Seats, Nov 21, 2015
WHILE I WAS SITTING IN THE DRIVER'S SEAT OF MY RENTAL (THE VEHICLE RUNNING AND IN PARK), I PRESSED #2 OF THE NUMBERED BUTTONS, NEXT TO THE LOCK CONTROLS, AND THE SEAT STARTED MOVING BY ITSELF. THE SEAT MOVED UP AND FORWARD, WHILE THE STEERING WHEEL MOVED DOWN. MY LEGS STARTED TO GET COMPRESSED BY THE STEERING WHEEL, WHILE AT THE SAME TIME MY KNEES WERE BEING FORCED INTO THE PLASTIC PIECES UNDER THE STEERING COLUMN. MY BODY WAS BEING FORCED AGAINST THE STEERING WHEEL. I TRIED TO STOP THE SEAT FROM MOVING BY USING MY BODY TO CREATE A FORCE BUT THE SEAT WOULD NOT STOP. WHEN THE SEAT FINALLY STOPPED, MY LEGS WERE IN PAIN AND I COULD BARELY BREATHE FROM THE STEERING WHEEL BEING AGAINST MY CHEST. I PANICKED AND DIDN'T KNOW WHAT TO DO. MY HUSBAND HAD TO OPEN THE DRIVERS SIDE DOOR AND USE THE CONTROLS TO GET ME FREE. I WAS AFRAID FOR MY LIFE, I COULD'VE BEEN SEVERELY INJURED. IF MY HUSBAND WERE THE ONE TO PRESS THE BUTTON WHILE HE WAS SITTING IN THE DRIVERS SEAT, HE WOULD HAVE BROKEN BONES. MY RENTAL PROVIDER NEVER SHOWED US THE FEATURES OF THE VEHICLE, NOR WERE THERE ANY WRITTEN WARNING LABELS IN CLEAR SIGHT ON THE INSIDE OF THE VEHICLE. MY HUSBAND INFORMED ME AFTER THE INCIDENT THAT THE NUMBERED BUTTONS ON THE DOOR ARE A MEMORY FUNCTION FOR THE SEAT. IT IS NOW A STRONG FEAR OF MINE THAT IF I WERE DRIVING THIS VEHICLE, AND I ACCIDENTALLY PRESSED THIS BUTTON (THINKING I PRESSED THE LOCK CONTROL),THAT I WOULD BE IN A CAR ACCIDENT. THE DESIGN OF THIS MEMORY FUNCTION IS FLAWED AND NEEDS TO BE CORRECTED IMMEDIATELY BEFORE SOMEONE GETS SEVERELY INJURED OR KILLED. I AM ALSO FEARFUL THAT THE RENTAL COMPANY WILL RENT THIS VEHICLE TO SOMEONE ELSE, BECAUSE A LARGER PERSON THAN MYSELF, WILL UNDOUBTEDLY BE INJURED OR KILLED. WHETHER THIS IS A FACTORY PRESET OR A FUNCTION THAT HAD BEEN PROGRAMMED BY A PREVIOUS RENTER OR THE RENTAL COMPANY, I AM UNAWARE, BUT IT NEEDS TO BE ADDRESSED.