2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
482 reports, newest first. Show all
Power train, Vehicle speed control, Engine, May 28, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RETRIEVED DIAGNOSTIC TROUBLE CODE: P2111 (THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN). THE VEHICLE WAS NOT REPAIRED. AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WAS INFOMRED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Engine, Apr 29, 2019
END OF MARCH 2019 AFTER DRIVING HOME FROM WORK ON A FRIDAY EVENING THE CAR SMELLED LIKE EXHAUST FUMES (ROTTEN EGGS) WHEN I PARKED THE CAR IN THE GARAGE. I CALLED DEALER AND MADE AN APPOINTMENT TO TAKE THE CAR IN. OVER THE WEEKEND BOTH INSIDE AND OUTSIDE THE CAR THE SMELL WAS TERRIBLE. TOOK CAR TO FORD DEALER FOR REPAIR. THEY SUGGESTED I NEEDED A NEW BATTERY (9 MONTHS OLD BATTERY - WAS TOLD BATTERY CAUSING SMELL). PICKED UP CAR AND DROVE HOME. ONCE AGAIN UPON PARKING CAR STILL SMELLED LIKE EXHAUST. CAR WAS RETURNED TO DEALER. DEALER REPLACED PCV VALVE. PICKED UP CAR - DROVE HOME - CAR STILL SMELLS LIKE EXHAUST FUMES. CAR HAS GONE INTO DEALER 4 TIMES FOR SAME PROBLEM. CAN NO LONGER PARK CAR INSIDE OF GARAGE AT HOME DUE TO EXHAUST SMELL AND POTENTIAL SAFETY ISSUES. DEALER SAYS THEY HAVE DONE EVERYTHING PURSUANT TO FORD'S INSTRUCTION AND THEIR HANDS ARE TIED. DEALER ADMITS THE CAR SMELLS OF EXHAUST FUMES OUTSIDE OF CAR. INSIDE THE CAR I AM KEEPING THE RECYCLED AIR ON TO TRY TO PREVENT THE EXHAUST FROM COMING IN THE CAR. CAR NEEDS TO BE FIXED BY FORD AS THE EXHAUST SMELL IS A SAFETY HAZARD AND SHOULD NOT BE HAPPENING TO A 3 YR. OLD CAR.
Engine and engine cooling, Power train, Apr 16, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS PLACED INTO REVERSE, IT JERKED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) TO BE DIAGNOSED AND REPAIRED PER AN UNKNOWN RECALL REGARDING CARBON MONOXIDE. PRIOR TO TAKING THE VEHICLE TO THE DEALER, THE CONTACT BECAME VERY SLEEPY WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.
Steering, Seat belts, Vehicle speed control, Engine, Mar 22, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROUNTREE FORD (318-798-3673, LOCATED AT 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (318-686-7300, LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111) WHERE THE SEAT BELT HARNESS, BUCKLE, AND COMPUTER MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED AN EXTENDED WARRANTY, STATING THAT NOTHING ELSE COULD BE DONE. LATER ON, WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING LOST POWER. AN UNKNOWN WARNING INDICATOR REGARDING A VISIT TO THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO WRAY FORD WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. *TR
Engine, Mar 14, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT FUMES WERE COMING THROUGH THE HEATER VENTS. THE FUMES CAUSED THE CONTACT TO BECOME ILL, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN IN THE COLD TEMPERATURES BECAUSE OF THE ABNORMAL FUMES COMING THROUGH THE VENTS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER FORD LAKEWOOD (11595 6TH AVE, LAKEWOOD, CO 80215) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,600. THE VIN WAS INVALID.
Steering, Other or unspecified, Engine, Feb 25, 2019
"TAKATA RECALL "WAS DRIVING SLOWLY MAKING TURN AND SUDDENLY COULD NOT MOVE STEERING WHEEL BUT VEHICLE WAS STILL MOVING A BIT .. COULD NOT STOP IT ... COULD NOT GO FORWARD ... NO BACKWARD ....THANKS GOD THAT WAS IN THE ALLEY WITH NO PEOPLE OTHERWISE SOMEBODY WOULD GET HIT... JUST CARS AROUND BUT I DID NOT HIT ANY ...THANKS GOD ...HORIBLE EXPERIENCE ...
Power train, Vehicle speed control, Engine, Feb 14, 2019
DURING ACCELERATION, A BRIEF PAUSE IN ACCELERATION OR DOWN SHIFTING OF GEARS. FEELS LIKE THE TRANSMISSION IS SLIPPING. USUALLY NOTICED DURING 30 MINUTES OF NORMAL DRIVING CONDITIONS.
Power train, Other or unspecified, Engine, Jan 18, 2019
WHEN YOU DRIVES SLOWLY IN BETWEEN 15MPH TO 20MPH 2ND TO 3RD GEAR SHIFTING IT GAVES TUGG WHEN IT WAS IN WARRENTY I BRING TO FORD DELARSHIP BUT THEY SAID EVERYTHING IS OK NEVER RECOMMEND FORD IT WAS MY 1ST EXPERIENCE WITH FORD BUT ALL CRAP CARS AND SUVS
Other or unspecified, Engine, Dec 20, 2018
ROTTEN EGG SULFER SMELL DURING ACCELERATION UP HILLS OR FAST ACCELERATION, HAD FORD RECALL UPGRADES AND SMELL STILL THERE
Service brakes, Engine, Dec 13, 2018
THE VACUUM TUBE ASSEMBLY/ HOSES CORRODED TO THE POINT THE BRAKING SYSTEM WAS COMPROMISED. THE DEALERSHIP'S ASSESSMENT STATES THAT BATTERY ACID SPILLED ONTO THE HOSE AND THE ACID ATE THOUGH IT. WHEN I VISUALLY INSPECTED THE HOSE, THE ONLY PART OF THE HOSE THAT WAS CORRODED WHERE BOTH ENDS WHERE IT CONNECTS TO THE MANIFOLD AND OTHER END. I FIND IT VERY ODD THAT BATTER ACID WILL ONLY SPILL ON 2 OPPOSITE ENDS OF A HOSE, WHICH HAPPENS TO BE WHERE THE CONNECTIONS ARE. THE BATTERY WAS REPLACED AFTER THE ORIGINAL BATTERY'S CORE EXPLODED.
Engine, Fuel/propulsion system, Nov 11, 2018
9/29/18: REMOTE START STOPPED WORKING AND CAR SPUTTERED WHEN STARTING. 10/14/18: AFTER MANUALLY STARTING WITH PUSH-BUTTON, WHITE SMOKE FILLED MY GARAGE AND CAR WITH 3 CHILDREN. EXPLORER TOWED TO BRANDON FORD DEALERSHIP THAT DAY WHICH HAPPENED TO BE A SUNDAY. AS OF TODAY, I STILL DON'T HAVE MY EXPLORER BACK. I WAS INFORMED THAT FLUID GOT INTO THE CYLINDER AND THE CYLINDER NEEDS TO BE REPLACED. UNFORTUNATELY THERE IS A BACKLOG ON THIS PARTICULAR PART. AS I APPROACH THE 5TH WEEK WITH THIS LOANER VEHICLE, I AM WONDERING IF THERE IS MORE TO THE PROBLEM OR IF THERE IS ANYTHING THAT ANYONE CAN DO TO HELP ME GET RESOLUTION.
Engine and engine cooling, Oct 19, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.
Engine and engine cooling, Oct 12, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.
Engine and engine cooling, Oct 12, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.
Electrical system, Engine, Oct 4, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Electrical system, Engine, Sep 10, 2018
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Structure, Other or unspecified, Engine, Sep 9, 2018
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Other or unspecified, Engine, Sep 1, 2018
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Engine, Aug 25, 2018
SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.
Engine and engine cooling, Aug 2, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE THE VEHICLE WAS PURCHASED TWO YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BOULEVARD SE, RIO RANCHO, NM 87124) SEVERAL TIMES, BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Other or unspecified, Engine, Jul 19, 2018
WHILE GETTING ON THE FREEWAY EMISSIONS COME THRU THE A/C AND AT TIMES THE ENTIRE A/C CUTS OUT AND A BIGGER PUFF OF THESE SAME EMISSIONS COMES OUT AGAIN THRU THE A/C VENTS...A FEW WEEKS AGO IT STARTED A TO HESITATE WHEN LEAVING STOP SIGNS OR LIGHTS...TO THE POINT IT JUST STOPS MOVING AND TAKES SECONDS TO CATCH HOLD .WE HAVE HAD IT IN SERVICE 5 TIMES AND THE DEALERSHIP IS SUBMITTING A CLAIM TO THE FORD TECH FOR AN APPOINTMENT TO EVALUATE THE CAR AND GO FROM THERE WAITING FOR THE CALL NOW...I FEEL VERY THREATENED WITH EMISSIONS IN THE CABIN OF THE CAR . WE HAVE TO LOWER AT LEAST 2 WINDOWS TO BE ABLE TO STAND THE SMELL AND WE FIGURE DANGER LEVEL IS HIGH
Engine, Jul 13, 2018
A STRONG EXHAUST SMELL ENTERS THE CAR REGULARLY WHEN THE CAR IS IN MOTION. THIS IS ESPECIALLY STRONG WHEN ACCELERATING (EVEN LIGHTLY) OR GOING UP A HILL.
Engine and engine cooling, Jul 11, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, A STRONG ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS INCLUDING EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226 (480) 893-0000), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO SAN TAN FORD (1429 EAST MOTORPLEX LOOP, GILBERT, ARIZONA 85297) WHERE THE DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
Engine, Jun 21, 2018
CARBON MOXNOXIDE AND ODOR FROM THE EXHAUST COMING INTO THE CABIN CAR CAUSING HEADACHE AND DIZZINESS WHILE DRIVING. INCREASED ODOR WITH SPEED AND A/C ON.
Engine and engine cooling, Fuel/propulsion system, Jun 18, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES THE NORMAL LIMIT. THE CONTACT WAS INFORMED BY THE MEDICAL DOCTOR THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.