2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
482 reports, newest first. Show all
Engine and engine cooling, Mar 3, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND ADVISED THE CONTACT NOT TO PRESS THE ACCELERATOR PEDAL TOO HARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Other or unspecified, Engine, Mar 1, 2017
CARBON MONOXIDE LEAKING INTO THE CAR CABIN: THE CAR WAS BEING DRIVEN AT 75MPH ON A HIGHWAY, CLIMATE IN THE CAR 71 DEGREES, AND RECIRCULATING AIR WAS ON. CAR WAS DRIVEN FOR ABOUT 2-3 MINUTES BEFORE CARBON MONOXIDE DETECTOR STARTED SENSING CARBON MONOXIDE. DIGITAL CARBON MONOXIDE DETECTOR ALARM SOUNDED WHEN IT HIT 35PPM, THEN THE LEVELS CLIMBED ALL THE WAY TO 49 PPM. NO SMELL WAS PRESENT AT THE TIME OF THE TEST. NO CARS SURROUNDING THE VEHICLE. AT THIS TIME, WHEN LEVELS HIT 49PPM THE WINDOWS WERE ROLLED DOWN FOR FRESH AIR TO GAIN SAFETY FOR THE DRIVER. WE WERE ABLE TO DOCUMENT VIDEO AND IMAGES OF THIS EVENT. FORD FIELD SERVICE ENGINEER STATES TO HIS KNOWLEDGE THE 2016 EXPLORER HAS BEEN REDESIGNED AND THE CONCERN HAD ONLY BEEN DOCUMENTED ON THE EARLIER MODELS.
Other or unspecified, Engine, Feb 28, 2017
CARBON MONOXIDE: I HAVE BEEN SMELLING AN EXHAUST LIKE SMELL IN MY CAR SINCE I PURCHASED IT BRAND NEW. FOR AWHILE, I ASSUMED IT WAS NEW CAR CHEMICALS BURNING OFF FROM THE ENGINE ETC. HOWEVER, OVER TIME I STILL WAS PRESENTED WITH THIS ODOR. MY HUSBAND AND I BOUGHT A CARBON MONOXIDE DETECTOR TO SEE IF ANY DANGEROUS FUMES WERE PRESENTING INSIDE THE CAR. UPON MY QUICK 6-7 MINUTE DRIVE TO CHURCH THE CARBON MONOXIDE LEVELS READ 6PPM. WHEN DRIVEN LATER BY MY HUSBAND FOR ABOUT 15 MINUTES AT A SLIGHTLY FASTER SPEED, IT CLIMBED TO 12PPM! WE HAD THE AIR CONDITIONER ON AND THE RECIRCULATING AIR ON. WHEN WE HELD THE CARBON MONOXIDE DETECTOR UP TO THE AIR CONDITIONER, THE NUMBERS CLIMBED FASTER. I HAVE A PHOTO OF THE 6PPM, BUT MY HUSBAND DIDN'T HAVE HIS PHONE AND COULDN'T TAKE A PICTURE OF THE 12PPM AT THE TIME. HE WILL TRY TO GET A ONE SOON. THIS CAR IS THE PRIMARY VEHICLE FOR MY THREE AND ONE YEAR OLD CHILDREN. WE WILL NO LONGER BE USING THIS VEHICLE RISKING THEIR SAFETY.
Structure, Other or unspecified, Engine, Feb 21, 2017
I ALREADY SUBMITTED ONE COMPLAINT TODAY ABOUT THE CABIN FILLING WITH EXHAUST FUMES WHILE ACCELERATING BUT THEN I WAS READING OTHER ISSUES PEOPLE WERE HAVING AND WANTED TO ENSURE YOU WERE AWARE OF MINE AS WELL. I HAD TO HAVE THE COOLING FANS REPLACED BECAUSE THEY WOULD COME TO A SCREECHING HALT WHEN YOU WOULD SHUT THE MOTOR OFF. I HAD TO HAVE THE INSIDE OF THE POWER LIFT GATE REPAINTED WHERE THE MOTOR AND SHOCK ARE LOCATED BECAUSE THE PAINT WAS CRACKING. THE CENTER CAPS ON THE WHEELS ARE FALLING IN SO THOSE ARE GOING TO BE REPLACED. IT IS NOW RUSTING ON THE BACK OF MY CAR BY THE REAR TAIL LIGHT. THE HOOD VIBRATES REALLY BAD WHEN GOING OVER 65 MPH. I HAVEN'T TAKEN IT IN FOR THAT YET BECAUSE I CAN'T GET IT TO DO IT ALL OF THE TIME. IT HAS TO BE WINDY FOR IT TO HAPPEN TO ME. THE FRONT DOOR BLACK TRIM PIECES ON THE OUTSIDE STARTED TO BUBBLE SO THOSE HAD TO BE REPLACED. THE ONLY SAFETY CONCERN IS THE HOOD VIBRATING. THE REST ARE JUST FYI'S AS THEY SEEM TO BE COMMON PROBLEMS. I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2015 AND IT HAS HAD PROBLEMS SINCE THE 1ST MONTH.
Other or unspecified, Engine, Fuel/propulsion system, Feb 21, 2017
WHEN ACCELERATING, MY CABIN FILLS UP WITH EXHAUST FUMES. IT DOESN'T DO IT AS BAD WHEN IT IS COLD OUTSIDE BUT WHEN IT IS HOT, IT IS REALLY BAD. IT HAS BEEN TO FORD SEVERAL TIMES AND THEY PERFORMED THE TECHNICAL BULLETINS ON THE CAR. IT DIDN'T HELP.
Other or unspecified, Engine, Feb 19, 2017
COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVIER ACCELERATION (3K RPM AND UP) A POTENT SMELL OF SULFER/ROTTEN EGGS IS PRESENT IN CABIN. THIS HAPPENS FREQUENTLY WHEN FAN/AC IS TURNED ON.
Other or unspecified, Engine, Feb 16, 2017
EVERY TIME I ACCELERATE AND THE AIR CONDITIONER IS ON RECYCLED AIR, THERE IS A HEAVY ROTTEN EGG/SULFUR SMELL...LIKE EXHAUST. BELIEVE THAT THE EXHAUST (CARBON MONOXIDE) IS COMING INTO THE VEHICLE. I UNDERSTAND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2016, AND HAVE COMPLAINED TO THE DEALERSHIP, BUT THEY DON'T FIND A PROBLEM. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. I AM BEGINNING TO WONDER IF THIS IS CAUSING ME TO HAVE A HARD TIME BREATHING AT TIMES. HOPING THIS WILL FALL UNDER A RECALL SOON AND IT CAN GET FIXED.
Power train, Other or unspecified, Engine, Feb 15, 2017
SMELL EXHAUST FUMES INSIDE CABIN OF VEHICLE. EXPOSURE TO CARBON MONOXIDE CONCERN. HAPPENS DURING FULL ACCELERATION AND DRIVING UPHILL AND WITH A/C UNIT ON.NOTICED UPON LEASE RECEPTION. FORD REPLACED EXHAUST SYSTEM BUT NOT HELPED, ACTUALLY NOW WORSE. ONGOING ISSUE UNRESOLVED.
Engine, Feb 14, 2017
WHILE AIR CONDITIONER IS ON AND YOU ACCELERATE HARD, THERE IS A BURNING TYPE OF SMELL/ODOR THAT SEEMS TO COME FROM THE FRONT AIR VENTS. FORD LOOKED INTO MY CONCERN BUT WAS UNABLE TO FIND THE CAUSE. WITH RECENT NEWS OF EXHAUST FUMES ENTERING THE CABIN OF NEWER MODEL EXPLORERS WITH THE AC ON, I BELIEVE THIS TO BE MY CASE. THIS IS A SAFETY HAZARD AS I DRIVE WITH SMALL CHILDREN IN THE CAR AND WITH SUMMER APPROACHING, THE CARS AC WILL BE UTILIZED MORE FREQUENTLY. DEATH OR SERIOUS INJURY DUE TO FORD'S NEGLIGENCE CAN OCCUR IF THIS IS NOT ADDRESSED.
Other or unspecified, Engine, Fuel/propulsion system, Feb 8, 2017
WHILE DRIVING OUT OF THE SUBDIVISION THE CAR STALLED. THE WRENCH LIGHT CAME ON. WE PARKED IT AND TOOK ANOTHER CAR WE HAD AT THE TIME. WE WILL MAKE MENTION OF IT TOMORROW WHEN I CALL THE DEALER AND ADD IT THE SERVICE TICKET REGARDING THE EXHAUST PROBLEM.
Structure, Other or unspecified, Engine, Feb 8, 2017
WE TOOK OUR 2016 EXPLORER LIMITED BACK TO THE SHOP FOR THE SECOND TIME AFTER SMELLING EXHAUST IN THE CABIN AGAIN WHILE IN OPERATION. DURING THE FIRST VISIT THE DEALER BEGAN DISCUSSING THE FORD REPAIR BULLETIN THAT CAME OUT 30 DAYS OR SO AGO THAT WAS TO FIX THE EXHAUST LEAK. HOWEVER, AFTER A COUPLE OF HOURS LATER WE RECEIVED A CALL THAT THE BULLETIN HE REFERENCED WAS SPECIFICALLY FOR 2011 THRU 2015". WE WERE TOLD THAT PER THE BULLETIN THE EXHAUST SYSTEM FROM THE ENGINE MANIFOLD TO THE TAIL PIPE GETS REPLACED, A FRESH AIR VENT NEAR THE REAR OF THE VEHICLE GETS "RE-ROUTED" AND THE BUMPER COMES OFF TO GAIN ACCESS TO SOME METAL SEAMS NEEDED TO BE FILLED. OUR SERVICE REPRESENTATIVE STATED HIS HANDS WERE TIED AND COULD NOT DO ANYTHING MORE THAN TAKE IT IN A CHECK IT OUT. THEY CALLED A FOUND THE EXHAUST OUTLETS WERE RECESSED TOO FAR INTO THE BUMPER AND RESET THEM TO THE ORIGINAL POSITION. WE PICKED IT UP MONDAY AND THEN DRIVING IT TUESDAY THIS WEEK A HORRIBLE SMELL CAME TOR THE CABIN AND TOOK MY BREATH AWAY. BLACK SMOKE WAS COMING OUT OF THE EXHAUST PIPE. WE TOOK IT BACK TO THE DEALER YESTERDAY.
Engine, Fuel/propulsion system, Jan 31, 2017
WE PURCHASED A CERTIFIED USED 2016 EXPLORER FROM LITHIA FORD DECEMBER 2016. UPON DRIVING HOME THERE WAS AN EXHAUST SMELL AND WE THOUGHT IT MAY HAVE BEEN A VEHICLE IN FRONT OF US. BUT THAT PROVED FALSE, AND IT IS A SERIOUS DISTRACTION AND I NOW AM GETTING HEADACHES WHEN I RIDE IN MY NEW CAR. TODAY I STARTED THE CAR AND A VERY STRONG EXHAUST SMELL FILLED THE CABIN. MUCH LIKE A VERY OLD CAR. THE EXHAUST SMELL LINGERED IN THE CABIN FOR A LONG TIME. WE FEEL THE CARBON MONOXIDE INFILTRATION THREAT IS VERY WORRISOME AND NEED IMMEDIATE ATTENTION. AND SINCE OUR TERRIBLE WINTER WEATHER I HAVEN'T BEEN ABLE PUT VERY MANY MILES ON IT. WE ARE GOING TO TRY TO GET IN ON A CLASS ACTION SUIT SINCE WE ARE READING MANY SIMILAR COMPLAINTS WITH THIS 2016 MODEL JUST LIKE THE PREVIOUS MODEL YEARS 2011 - 2015 ALREADY NOTED IN A SUIT. IT WOULD APPEAR THAT FORD IS NOT CONCERNED ENOUGH YET TO THINK THE PROBLEM IS EXTENDING INTO THE NEWER MODELS. *TR
Engine and engine cooling, Jan 9, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Engine and engine cooling, Fuel system, Gasoline, Jan 8, 2017
SINCE EARLY OCTOBER 2016, I'VE HAD A NEAR-CONSTANT EXHAUST SMELL, SIMILAR TO WHAT NATURAL GAS OR SULFUR SMELLS LIKE, IN THE CABIN OF MY VEHICLE THAT IS RESULTING IN HEADACHES (LITERALLY) FOR MY ENTIRE FAMILY. DEALERSHIP HAS MADE MULTIPLE ATTEMPTS TO REPAIR AND HAS BEEN UNSUCCESSFUL. THE EXHAUST FUMES ARE COMING INTO THE CABIN WHEN THE ENGINE IS STARTED AND VEHICLE IS PARKED OR MOVING. IN MY ONLINE RESEARCH, I'VE FOUND THAT FORD IS UNDER INVESTIGATION BY NHTSA FOR THIS ISSUE FOR 2010-15 MODELS, BUT I BELIEVE MY 2016 MODEL IS AFFECTED AS WELL. *TR
Electrical system, Other or unspecified, Engine, Jan 5, 2017
I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.
Engine and engine cooling, Jan 4, 2017
FORD EXPLORER - I KNOW THERE WAS A CLASS ACTION LAWSUIT FOR 2011-2015 EXPLORERS HAVING AN EXHAUST FUME LEAK THROUGH THE AC. HAS THE ISSUE BEEN FIXED ON THE 2016 MODEL? WHAT HAS BEEN DONE DIFFERENTLY IN THE 2016 MODEL TO ENSURE THIS ISSUE DOES NOT EXIST? *TR
Engine, Dec 29, 2016
PURCHASED A USED 2016 FORD EXPLORER W/24K ON 8/23/16. CAB FILLS WITH CARBON MONOXIDE. CALLED DEALERSHIP, WE WERE 260 MILES AWAY, THEY SAID IT WAS AN EASY FIX, WAS TOLD TO TURN OFF RECYCLE FOR OUR TRIP BACK. TOOK VEHICLE BACK TO DEALERSHIP. THEY WERE AWARE OF THE PROBLEM AND USED TSB FIX FOR THIS PROBLEM. I TALKED TO THE FINANCE MANAGER AND HE SAID HE WAS IN THE PROCESS OF BACKING OUT A DEAL BECAUSE OF THIS VERY SAME PROBLEM AND WHEN ASKED IF THEY COULDN'T FIX IT WHAT WOULD HAPPEN? I WAS TOLD THEY'D HAVE TO GET US INTO SOMETHING ELSE. THE FIX WAS TO RE-CALIBRATED THE RECYCLE SWITCH TO TURN OFF UPON HEAVY ACCELERATION. THE PROBLEM IS WE LIVE IN ARIZONA, TO USE MAX AC, THE RECYCLE FEATURE HAS TO BE ON. TOOK VEHICLE BACK TO DEALERSHIP FOR THIS PROBLEM AND OTHER ITEMS NEEDING FIXED. WAS INFORMED BY DEALERSHIP SERVICE WRITER, HE HAD CONTACTED FORD TECH, CURRENTLY THERE'S NO FIX FOR THE KNOWN PROBLEM. PURCHASED A CO TESTER. ACCELERATING (65 TO 75MPH) UP STEEP INCLINES AND ON SOME LOWER INCLINES AT HIGHER SPEED AND PASSING, TESTED WITH METER AND HAD READINGS FROM 29PPM TO 112PPM. AT TIMES STAYING AT 34PPM. MY WIFE HAS TO TRAVEL 120 MILES ROUND TRIP, ON A WEEKLY BASIS, THAT INCLUDES THE INCLINES WHERE TEST RESULTS WERE PERFORMED. SHE PICKS UP OUR 3 GRANDCHILDREN FROM THERE AND ALSO TRANSPORTS HER 84 YEAR OLD MOTHER TO AND FROM THE HEART AND PULMONARY SPECIALIST AT THE HOSPITAL AT THAT LOCATION. MY WIFE ALSO HAS A HEART CONDITION. EXPOSURE TO THESE CARBON MONOXIDE FUMES ARE UNACCEPTABLE. I HAVE PHOTOS OF THE DETECTOR WITH VARIABLE READINGS. THERE SHOULD BE ABSOLUTELY NO CARBON MONOXIDE COMING INTO THE CAB OF ANY VEHICLE FOR ANY LENGTH OF TIME. IT IS ESPECIALLY DANGEROUS TO MY FAMILIES HEALTH, EVEN IN SMALL AMOUNTS. FORD NEEDS TO BUY THIS HEALTH HAZARD BACK AND PERFORM A RECALL. WE ARE HEADED TO THE DEALERSHIP[ TOMORROW TO COMPLAIN ONCE AGAIN.
Engine and engine cooling, Other or unspecified, Dec 19, 2016
CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR
Engine, Dec 17, 2016
CAR HAS STALLED TWICE IN TRAFFIC..ONE INSTANCE TRAVELING 65 MPH ON INTERSTATE... OTHER TIME WHILE MAKING A LEFT TURN IN TRAFFIC...BOTH TIMES COLLISIONS WERE BARELY AVOIDED. I HAVE RECEIVED RECALL 16B32 ON VEHICLE. AM CONCERNED WHETHER IT IS AN IMPROVED VERSION, OR JUST THE SAME THROTTLE BODY. THIS CONDITION CREATES SOME VERY DANGEROUS SITUATIONS.
Engine and engine cooling, Nov 30, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THERE WERE STRONG EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 28,000.
Power train, Engine, Nov 15, 2016
ELECTRONIC THROTTLE BODY REPLACEMENT REQUIRED. I WAS GOING 75MPG ON A HIGHWAY IN OHIO TRAVELING TO ILLINOIS. 2 OF 3 LANES CLOSED. CAR LOST POWER GOING FROM 70-40 IN SECONDS. LUCKILY I WAS ON A DOWNHILL AND WAS ABLE DRIFT TO THE RIGHT FAR ENOUGH NOT TO GET HIT. DANGEROUS. I HAD GONE TO FORD WHEN I READ ABOUT THE OTHER PEOPLE WITH THIS ISSUE BACK IN AUGUST. THEY WOULD NOT REPAIR MY THROTTLE BODY UNLESS I PAID. "YOU HAVE TO WAIT UNTIL IT BREAKS"
Other or unspecified, Engine, Nov 14, 2016
I HAVE OWNED A 2016 FORD EXPLORER XLT FOR APPROXIMATELY 10 MONTHS... DURING THIS TIME EVERY TIME I EXCELERATE THERE IS A VERY STRONG BURNING SMELL. OF COARSE BRINGING IT TO THE DEALER DID NOTHING. THEY TOLD ME MAY BE A STICKER ON ENGINE BURNING.... AFTER 10 MONTHS THE SMELL IS STILL AS STRONG AS THE FIRST WEEK.. I WAS EVEN ASKED BY A POLICE OFFICER WHO HAD PULLED ME OVER FOR A LISENCE PLATE COVER, THAT MY CAR SMELLED OF MARIJUANA! THIS ALL WHILE HAVING CHILDREN AND GRAND PARENTS IN THE CAR!
Engine and engine cooling, Oct 26, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS ON EXTENDED TRIPS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE FUMES MADE THE CONTACT FEEL NAUSEOUS TO THE POINT OF PASSING OUT. WHEN DEPRESSING ON THE ACCELERATOR PEDAL, THE ABNORMAL FUME ODOR INTENSIFIED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,034.
Power train, Engine, Oct 19, 2016
1ST INCIDENT JUNE 2016: DURING A BUSY SCHOOL COMMUTE. ON A VERY BUSY ROAD, THE VEHICLE LOST POWER. WOULD NOT ACCELERATE PAST APPROX. 15 MPH. TOWED TO DEALER AND THROTTLE BODY WAS REPLACED. 2ND INCIDENT OCT. 18,2016: SAME EXACT PROBLEM AS ABOVE, ALSO ON A BUSY STREET. POTENTIAL FOR INJURY OR LOSS OF LIFE WAS GREAT IN BOTH OF THESE CIRCUMSTANCES. TOWED TO DEALER. WAS TOLD THAT ONLY THE COMPUTER NEEDED TO BE RESET AND THE CAR IS FINE??!! I HAVE NO CONFIDENCE IN DRIVING THIS VEHICLE AT ALL! AFRAID FOR MY FAMILY'S SAFETY!! *TR
Engine, Oct 18, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, THERE WAS A STRONG ODOR FROM THE AIR CONDITIONING UNIT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.