2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
482 reports, newest first. Show all
Wheels, Engine, Jul 20, 2016
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Air bags, Engine, Jul 19, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Vehicle speed control, Other or unspecified, Service brakes, Engine, Jul 17, 2016
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Engine, Jul 15, 2016
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
Power train, Vehicle speed control, Engine, Jul 15, 2016
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Steering, Vehicle speed control, Engine, Jul 11, 2016
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Engine, Jul 11, 2016
ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.
Power train, Engine, Jul 10, 2016
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Engine, Fuel/propulsion system, Jul 10, 2016
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Engine, Fuel/propulsion system, Jul 10, 2016
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Power train, Other or unspecified, Engine, Jul 10, 2016
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Vehicle speed control, Engine, Jul 8, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE SERVICE VEHICLE SOON AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Power train, Other or unspecified, Engine, Jul 8, 2016
ON MY 2016 EXPLORER LIMITED 3.5 N/A V6 - UNDER HARD (GETTING ON FWY) OR EXTENDED ACCELERATION (UPHILL CLIMB) EXHAUST FUMES CAN BE NOTICED BY THE PASSENGERS IN THE VEHICLE. I KNOW THERE IS AN OPEN INVESTIGATION ON THE 11-15 YEARS BUT THE 16 SHOULD BE INCLUDED AS WELL. THIS HAS BEEN THE CASE FROM NEW TO CURRENT 11K MILES. THIS HAPPENED ON MY PREVIOUS 2013 MODEL AS WELL.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 7, 2016
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
Other or unspecified, Engine, Jul 5, 2016
BURNING EXHAUST SMELL ENTERING INTO CABIN OF CAR WHEN CAR IS UNDER HARD ACCELERATION/FULL THROTTLE. ESPECIALLY NOTICEABLE WHEN ACCELERATING ONTO A HIGHWAY OR CLIMBING STEEP HILLS. THIS BURNING EXHAUST SMELL MAKES ALL PASSENGERS FEEL SICK BY AFFECTING YOUR RESPIRATORY PASSAGEWAYS LEAVING A LUMP IN YOUR THROAT, BURNING YOUR EYES, GIVING YOU A HEADACHE, AND MAKING YOU FEEL NAUSEOUS. THE RECENT NHTSA INVESTIGATION INTO 2011-2015 MODELS, SHOULD ALSO INCLUDE 2016 MODELS AS WELL. FORD HAS FAILED TO RECOGNIZE THIS PROBLEM AND HAS TRIED MULTIPLE TIMES TO "FIX" MY 2016 FORD EXPLORER. NO RESOLUTION HAS BEEN FOUND AND THEY HAVE REFUSED SO FAR TO TAKE THE CAR BACK.
Other or unspecified, Engine, Jul 5, 2016
THROTTLE BODY FAILED ON VEHICLE AT HIGHWAY SPEED. LOST ALL POWER IN THE MIDDLE OF RUSH HOUR TRAFFIC BARELY MISSED A REAR END COLLISION FROM ANOTHER VEHICLE BECAUSE I COULD NOT ACCELERATE.
Engine, Jul 5, 2016
UPON HEAVY ACCELERATION THERE IS A DISTINCT ODOR OF EXHAUST IN THE CABIN WHILE THE AIR CONDITIONER IS ON. THIS VEHICLE IS A PLATINUM TRIM WITH THE 3.5 LITER V6 ECOBOOST ENGINE. I HAVE 6500 MILES ON THIS VEHICLE AND THIS WAS THE FIRST TIME I HAD TO PUT THE ACCELERATOR TO THE FLOOR. I HAD MY 3 CHILDREN IN THE VEHICLE AND IMMEDIATELY HAD TO PULL OVER FOR FEAR THE EXHAUST SYSTEM SUFFERED A FAILURE. I FOUND NO FAULTS IN THE EXHAUST AND CONTINUED TO MY DESTINATION. THIS MORNING (7-5-16) WHILE DRIVING TO WORK I ACCELERATED HEAVILY IN AN ATTEMPT TO DUPLICATE THE ISSUE AND AGAIN UNDER HEAVY ACCELERATION THERE IS A STRONG ODOR OF EXHAUST GASES IN THE CABIN.
Engine, Jul 4, 2016
WRENCH CAUTION AND REDUCED POWER WHILE DRIVING 65-75 MPH IN HEAVY TRAFFIC. THIS HAPPENED MULTIPLE TIMES AND HAS HAPPENED TO AT LEAST 23 OTHER DRIVERS WITH NEW 2016 EXPLORERS I ONLY HAVE 6825 MILES. IT LOOKS LIKE THIS IS BECOME A SIMILAR PROBLEM TO THE 2014 MODELS. THE FIX ON ALL OF THEM IS A THROTTLE BODY ASSEMBLY OR THROTTLE POSITION SENSOR IS WHAT A DIAGNOSTIC CHECK SAID. THANK GOD I STAYED CALM AND FOUND A SAFE PLACE TO EXIT THE FREEWAY.
Engine, Fuel/propulsion system, Jun 29, 2016
2016 POLICE UTILITY: WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHILE TRANSPORTING A PRISONER. VEHICLE IMMEDIATELY LOST POWER. VEHICLE WOULDN'T ACCELERATE. VEHICLE HAD STEERING AND BRAKE ONLY. VEHICLE MOTOR BEGAN TO SHAKE AND MISFIRE. VEHICLE TOWED TO FORD DEALERSHIP.
Vehicle speed control, Engine, Fuel/propulsion system, Jun 28, 2016
I WAS DRIVING HOME AT 10:00 AM AFTER VISITING A DOCTOR'S OFFICE ON A BUSY HIGHWAY AT 57 MPH WHEN ALL OF A SUDDEN THE CAR GAS PEDDLE IS NOT WORKING. THE CAR IS IN COMPLETE SHUT DOWN MODE. I ROLLED THROUGH AN INTERSECTION TO GET TO SAFE PLACE OUT OF TRAFFIC. THE CAR DASH BOARD SHOWED A WRENCH AND ENGINE LIGHT AND ON THE DASHBOARD A MESSAGE STATED "SEE MANUAL". THE CAR HAD COMPLETELY SHUT DOWN. SCARED TO DEATH AT WHAT JUST HAPPENED, I CALLED FORD WARRANTY NUMBER FOR A TOW TRUCK AND WAITED FOR 2 1/2 HOURS TILL FINALLY THE TOW TRUCK SHOWED UP. WHEN I GOT TO THE DEALERSHIP WHERE I PURCHASED THE CAR, I WAS SERIOUSLY DEVASTATED. TWO MANAGERS TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR, BUT THEY WOULD WORK TO FIND OUT. THEY KNEW WHAT THE PROBLEM WAS AND HOW SERIOUS THIS SITUATION WAS AND NEVER TOLD ME AT THE TIME. I SEARCHED THE INTERNET AND FOUND THAT THE PROBLEM IS THE THROTTLE BODY. IT HAS BEEN HAPPENING A QUITE A FEW OF FORD'S CARS. I STILL CAN'T BELIEVE THE VERY SERIOUS SITUATION I HAD BEEN IN. I SEARCHED TO SEE IF THERE WERE ANY RECALLS FOR MY VEHICLE AND THERE WASN'T ANY. THIS NEEDS TO STOP AND FORD NEEDS TO RECALL ALL THESE VEHICLES BEFORE SOMEBODY GETS KILLED. I DO NOT CARE TO OWN THIS VEHICLE ANY LONGER OR ANY OTHER FORD VEHICLE FOR THAT MATTER.. WHOSE TO SAY THIS PROBLEM DOESN'T EXIST IN ANY OTHER MODELS. I WAS CALLED YESTERDAY BUT JUSTIN IN SERVICE AND WAS TOLD THAT IT IS THE THROTTLE BODY AND IT WAS GOING TO TAKE ALONG TIME TO GET THE PART AND THAT HE WOULD STAY IN TOUCH TO LET ME KNOW ANYTHING. HE STATED THAT SAM GALLAWAY FORD WOULD PAY FOR THE 1ST 9 DAYS OF MY RENTAL AND THEN MY INSURANCE WOULD HAVE TO PAY THE REST.
Engine, Fuel/propulsion system, Jun 27, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THE THERE WAS A FUEL ODOR BEING RELEASED INTO THE VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ODOR WAS PRESENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT PROVIDED.
Engine, Fuel/propulsion system, Jun 26, 2016
ON 06/24/2016 I WAS DRIVING MY FAMILY NORTH ON I95 THE BELT WAY / MARYLAND 5 LANES OF TRAVEL IN HEAVY TRAFFIC. WITHOUT WARNING OUR 2016 FORD EXPLORER COMPLETELY LOST POWER AND A WRENCH INDICATOR LIGHT CAME ON THE DISPLAY. THIS WAS IN THE APPROACH OF THE FT.MC HENERY TUNNEL WE HAD NO PLACE TO GO WITH A TRACTOR TRAILER ALMOST STRIKING US,MY FAMILY WAS TERRIFIED . THE VEHICLE DID START AGAIN 3 MINUTES LATER WITH NORMAL RPMS WE ATTEMPTED TO DRIVE ON WITH THIS HAPPENING 4 MORE TIMES CAUSING US TO GO TO THE SHOULDER. I AM A POLICE OFFICER AND A TRAFFIC INVESTIGATOR I AM IN FEAR BECAUSE THIS IS A WELL KNOWN PROBLEM AND WE WERE NOT CONTACTED BY FORD ABOUT THIS PROBLEM MY FAMILIES SAFETY AND THE PUBLICS IS AT AN EXTREME RISK, THIS MUST BE ADDRESSED BEFORE A TRAGEDY HAPPENS. I HAVE SINCE CALLED MY DEALER LESTER GLENN FORD IN N.J. AND THEY WILL CHECK THE VEHICLE HOWEVER IF THE PUBLIC IS NOT MADE AWARE OF THIS LIVES MAY BE LOST THAT COULD HAVE BEEN SAVED .
Engine, Jun 26, 2016
FAILURE OF ELECTRONIC THROTTLE BODY CAUSED ENGINE TO LOSE POWER AT HIGHWAY SPEED AND VEHICLE SLOWED TO IDLE ON HIGHWAY. SAFETY ISSUE WHEN DRIVING AT 65 MPH AND THEN VEHICLE COULD NOT EXCEED 20 MPH.
Engine, Jun 25, 2016
2016 FORD EXPLORER WITH 4800 MILES STOPPED ACCELERATING WHICH CREATED A SERIOUS SAFETY AND INJURY HAZARD IN THE EVENT OF A COLLISION. THIS IS A KNOW PROBLEM BY FORD, BASED ON INTERNET SEARCH AND THEY HAVE NOT RECALLED THIS SUV. FORD INDICATED IT'S THE THROTTLE BODY AND THAT THIS PART IS CURRENTLY ON BACK ORDER FOR MANY WEEKS. WHY IS FORD NOT RECALLING THIS SUV AS SOMEONE CAN GET SERIOUSLY INJURED?
Vehicle speed control, Engine, Jun 25, 2016
THE VEHICLE WAS IN MOVEMENT, GOING 50 MPH, WHEN IT CAME TO A SUDDEN STALL. THE VEHICLE WOULD NOT GO OVER 5 MPH EVEN WHILE PRESSING THE ACCELERATOR. THE WRENCE LIGHT WOULD COME ON AND IT WOULD IT WOULD NOT GO OVER 5 MPH.