2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: engine
482 reports, newest first. Show all
Engine, Nov 2, 2021
2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, 52k miles. We noticed coolant puddling on the ground and took the car in to the dealer for an inspection. The dealer pressure tested the cooling system and confirmed the internal water pump is failing. This issue could lead to engine overheating and engine shutdown at any given time, causing unknown safety issues. Dealer quoted $3,400 to repair.
Engine and engine cooling, Oct 18, 2021
The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the contact noticed that the engine coolant temperature warning light was illuminated, and the vehicle started to shudder. The contact pulled the vehicle over to the side of the road and waited a few minutes before restarting the vehicle and continuing driving however, the failure persisted. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the water pump needed to be replaced. The vehicle was repaired but consumer feels it should of under a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Engine, Oct 14, 2021
Observed white smoke from exhaust, Took vehicle to for dealership, dealership said coolant was leaking into cylinder head and cylinder head was cracked. Car is 6 months and 1000 miles out of Ford Powertrain warranty. Ford TSB advisors I need a new engine. Looked at vehicle history report and discovered numerous other mechanical issues with the engine including a transmission replacement and turbo replacement all under 50 k miles on vehicle.
Engine, Sep 30, 2021
Anytime I accelerate above 55-60mph my vehicle smells like it is burning. This smell consumes the cab area for a period of time. I have owned the vehicle for 1 year now and it has done this since the day I purchased it.
Engine and engine cooling, Aug 2, 2021
The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000. The Vin was not available.
Steering, Engine, Jul 6, 2021
With less than 75k miles, the steering began to grind when turning. We had to get an entirely new rack and pinion unit replaced for over $2400. Thousands of 2016 Explorers have reported this problem but it is still not been deemed a recall. Recently, at 84K miles, the clutch on the AC compressor went out causing a $720 bill for a new compressor. We have also just found out the water pump is now bad and appears to be defective. In fact there was a class action lawsuit in 2020 regarding these defective pumps but this wonderful government we pay exorbitant taxes to, threw the case out on technicalities. Absolutely shameful.
Service brakes, Engine, Mar 29, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE HAVING A ROUTINE OIL CHANGE AT WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (888) 709-3528) THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A FEW DAYS LATER A BYSTANDER INFORMED THE CONTACT THAT THERE WAS WATER IN THE PASSENGER'S SIDE REAR BRAKE LAMP AND THAT THE BRAKE LAMP FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Other or unspecified, Engine, Mar 5, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A STRONG ODOR COMING INTO THE CABIN OF THE VEHICLE CAUSING THE CONTACT AND HER HUSBAND TO BECOME LIGHTHEADED. WHEN THE CONTACT RETURNED TO HER RESIDENCE SHE CHECKED UNDER THE HOOD AND SMELLED AN ABNORMALLY STRONG ODOR COMING FROM UNDERNEATH THE ENGINE. THE CONTACT STATED THE ODOR SMELLED LIKE SULFUR AND ROTTEN EGGS. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095) TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Engine, Mar 1, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Engine, Feb 25, 2021
VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.
Engine, Feb 22, 2021
I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.
Engine, Jan 21, 2021
I PURCHASED A 2016 EXPLORER LIMITED FROM A FORD DEALER AND NOTICED IT WAS LOW ON COOLANT, WAS TOLD IT WOULD BE FILLED AND OF COURSE IT WASN'T, I FILLED IT MYSELF. A WEEK LATER IT WAS LOW AGAIN, TOOK IT TO A CHEVY DEALER AND WAS TOLD THE WATER PUMP IS LEAKING. I CONTACTED THE SELLING DEALER AND LEFT A VOICEMAIL AND NO ONE RETURNED MY CALL. I CALLED BACK A COUPLE WEEKS LATER AND WAS TOLD IT ISN'T COVERED UNDER THEIR 30 DAY/1000 MILE WARRANTY. I CONTACTED FORD AND WAS TOLD NO ASSISTANCE BECAUSE I'M NOT THE ORIGINAL OWNER, SHOULD THAT MATTER WITH 69500 MILES??? I WAS TOLD TO CALL A LOCAL DEALER MAYBE THEY CAN HELP ME. THE WATER PUMP ON THIS VEHICLE IS MOUNTED INTERNALLY AND DRIVEN BY THE TIMING CHAIN AND COST ABOUT 1500.00 TO REPLACE. SO FAR AFTER A USED PURCHASE I'LL HAVE $25,000 INTO A VEHICLE THEY MAY TURN INTO A BRICK. I HAVE BOUGHT AND LEASED SEVERAL NEW FORD VEHICLES AND THIS IS HOW THEY TREAT CUSTOMERS, INCLUDING HAVING RETIRED FAMILY MEMBERS.
Steering, Engine, Fuel/propulsion system, Dec 4, 2020
THE VEHICLE WITHOUT WARNING , JUST SHUTS OFF. EVEN WHILE GOING 65 MPH ON A HIGHWAY. IF YOUR LUCKY, YOU CAN COAST OFF THE HIGHWAY BEFORE YOU ARE HIT . FORD REFUSED TO FIX EVEN THOUGH UNDER WARRANTY. SO I HAD TO SELL IT SO I WOULDN'T BE KILLED. HUNDREDS IF NOT THOUSANDS HAVE COMPLAINED ABOUT THE SAME THING.
Engine, Nov 22, 2020
WHEN ACCELERATING AN ODOR LIKE BURNT HAIR OR ELECTRICAL ENTERS THE CABIN. FORD DID PERFORM RECALL WORK BUT THE ODOR STILL ENTERS THE CABIN.
Engine, Nov 16, 2020
MY WATER PUMP HAS GONE OUT AND APPARENTLY THIS HAS NOT BEEN THE ONLY ONE.
Power train, Electrical system, Engine, Nov 5, 2020
WITHIN 10 DAYS OF BUYING IT BRAND NEW I'VE HAD ELECTRICAL PROBLEMS. REPLACED BACK UP SCREEN WITHIN THOSE 10 DAYS EVEN THOUGH THEY DIDN'T FIND ANYTHING WRONG. STILL CONTINUES. MULTIPLE ISSUES WITH THE POWER TRAIN. NOW I'VE BEEN OUT OF A CAR FOR 2 WEEKS BECAUSE I MIGHT NEED A NEW TRANSMISSION AT 65,000 NO LONGER UNDER WARRANTY. HOW CAN I PAY $38,000 AND IT GOES BAD INSTANTLY? NO HELP FROM FORD OR DEALER. MY GEARS ARE STALLING AND NOT SHIFTING CORRECTLY OR PICKING UP SPEED. I DRIVE LIKE AN OLD LADY AND TAKE CARE OF THIS CAR LIKE IT'S BRAND NEW. I WILL NEVER BUY A FORD AGAIN AND WILL TELL ANYONE WHO WILL LISTEN NOT TO DO THE SAME.
Power train, Engine, Oct 27, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Other or unspecified, Engine, Sep 15, 2020
I HAVE A 2016 FORD EXPLORER WITH 94,000 MILES. WE NOTICED THAT THE AC WAS BLOWING HOT AIR SO WE TOOK THE CAR IN FOR A REPAIR ON 9/8/2020. THE DEALERSHIP CALLED US BACK TO INFORM US THAT THE WATER PUMP HAD FAILED WHICH CAUSED ANTIFREEZE TO LEAK INTO AND ON THE AC COMPRESSOR CAUSING IT TO FAIL. WE WERE QUOTED A PRICE OF $2600.00 FOR THE REPAIR THE WATER PUMP. I WAS ALSO TOLD THAT MANY POLICE CRUISERS WITH THE SAME MOTOR ARE HAVING THE SAME ISSUE. FORD RECOMMENDS THAT THE WATER PUMP BE REPLACED AT 150000 MILES' THE MILES ON THE SUV ARE HIGHWAY MILES.
Engine, Aug 17, 2020
I OWN A 2016 FORD EXPLORER WHICH HAS 78,146 MILES AND WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE VEHICLE STALLED WITHOUT WARNING. I HAD TO PUT MY CAR IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD WITH MY CHILDREN IN THE CAR. I JUST PURCHASED THIS VEHICLE FROM EVERETT FORD IN BENTON, ARKANSAS LESS THAN A YEAR AGO AND HAVE HAD NORMAL ROUTINE MAINTENANCE COMPLETED ACCORDING THE THE OWNERS MANUAL. AFTER HAVING A MECHANIC TAKE A LOOK IT IS A RESULT OF A FAULTY WATER PUMP IN WHICH I WAS QUOTED $2500-$3500 FOR A REPLACEMENT IN ADDITION THE ENGINE WOULD BE SEVERAL THOUSAND. THE PROBLEM IS THAT THE WATER PUMP IS INSIDE THE ENGINE AND SO WHEN THE WATER PUMP FAILS IT DESTROYS THE ENGINE WITHOUT WARNING BY MIXING THE COOLANT WITH THE ENGINE OIL. AFTER LOOKING INTO THIS FURTHER THE DEALERSHIP AND THE MANUFACTURER WERE AWARE OF THIS MECHANICAL DEFECT AND THE THOUSANDS OF CUSTOMERS THAT WERE AFFECTED BUT CONTINUE TO ADVERTISE 'BUILT FORD TOUGH'TO DRIVE SALES AND DID NOT WARN CUSTOMERS OR MAKE THEM AWARE. THIS IS A SAFETY CONCERN FOR ALL OWNERS OF THE FORD DURATEC V6 ENGINE AND THERE SHOULD BE A FORCED RECALL BY THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. DO NOT WAIT FOR THERE TO BE DEATHS FROM THIS MECHANICAL DEFECT BEFORE TAKING ACTION. FORD SHOULD TAKE RESPONSIBILITY. I AM A LOYAL CUSTOMER OF FORD BUT WILL BE GETTING RID OF MY VEHICLE AND MAKING SURE ALL FORD OWNERS ARE AWARE AND YOU CANNOT TRUST FORD WHEN THEY ARE AWARE OF A SAFETY RELATED MECHANICAL FAILURE AND THEY ARE NOT TAKING RESPONSIBILITY OR EVEN NOTIFYING ITS LOYAL CUSTOMERS!
Engine and engine cooling, Aug 12, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE ENGINE COOLANT OVER TEMPERATURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A FLUID LEAK WAS PRESENT BEHIND THE WATER PUMP. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER MCGOVERN FORD LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V183000 (ENGINE, ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 99,000.
Power train, Service brakes, Engine, Aug 1, 2020
THIS TRUCK HAS HAD ISSUES SINCE I BOUGHT IT LIKE 5 MONTHS AGO FROM CARMAX WITHIN THAT TIME I REALLY ONLY HAD IT A MONTH REST OF TIME IT HAS BEEN IN THE SHOP I BOUGHT WITH 26K MILES FROM CARMAX ALREADY HAD REBUILT ENGINE BREAKS ROADERS STILL HAVE ENGINE ISSUES NOW TODAY BELT BROKE AND NEEDS TO BE TOWED I SHOULD NOT HAVE TO HAVE DO MANY ISSUES WITH A NEW TRUCK NOT MENTION IF YOU DO NOT SHUT THE TRUNK HARD IT WILL DRAIN THE BATTERY SINCE IT KEEPS THE LIGHTS ON IN THE TRUCK ALREADY HAD TO REPLACE THE BATTERY. THIS TRUCK HAS BEEN A LEMON SINCE DAY ONE AND SHOULD HAVE NEVER BEEN SOLD I FEEL THIS TRUCK IS NOT RELIABLE AND UNSAFE AT TIMES. NOT WORTH THE 26000 I PAID FOR IT. PLUS THE SENSORS GO OFF FOR NO REASON AND NOTHING IS AROUND.
Engine, Jun 16, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT RECENTLY WHILE DRIVING AT 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND "TRANSMISSION NOT IN PARK" WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADISON FORD LOCATED AT 2895 S. SEMINOLE TRAIL, MADISON, VA 22727, (540) 948-6806, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Feb 29, 2020
HELLO TODAY AFTER DRIVING MY 2016 FORD EXPLORER ONLY DOWN THE STREET TO THE STORE IT WAS FINE I PULLED BACK UP AT MY HOUSE AND IT WAS FINE I UNLOADED MY TODDLER AND TOOK HIM INSIDE AND THEN WENT BACK AND TURNED MY SUV BACK ON TO BACK IT INTO MY DRIVEWAY AND IT MADE A REALLY LOUD HUMMING SOUND LIKE A VACUUM OR A HIGH SPEED FAN IT DIDN'T SLOW IT DIDN'T STOP IT ONLY STAYED LOUD I THEN LEFT IT PARKED ON THE STREET AND IT CONTINUED TO MAKE THE SOUND ITS BEEN 2 HOURS AND ITS STILL GOING STRONG NO KEY IN THE IGNITION OR NOTHING AND ITS STILL NO MY HUSBAND IS PULLING FUSES OUT TRYING TO GET IT TO STOP.
Other or unspecified, Engine, Feb 18, 2020
VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.
Engine, Feb 3, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON STARTUP, THE ENGINE RUMBLED AND VIBRATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TAIL PIPE ALSO EMITTED AN EXCESSIVE AMOUNT OF SMOKE WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN HEAD GASKET LEAK, A ND ALSO THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.