2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
104 reports, newest first. Show all
Other or unspecified, Fuel/propulsion system, Apr 23, 2019, crash, fire
ON 3/21/19 I WAS DRIVING WHEN A CAR STOPPED IN FRONT OF ME AND I HIT THEM. MY AIRBAG WENT OFF AND WAS SMOKING BLACK SMOKE. THERE WAS ALSO A FIRE, ABOUT 1.5 FT TALL THAT APPEARED FROM THE PASSENGER SIDE OF THE HOOD. I SAT IN SHOCK UNTIL SOMEONE TOLD ME TO GET OUT. I GOT OUT AND GRABBED MY 4 YEAR OLD DAUGHTER. SHE WAS IN A CAR SEAT AND STILL SECURED AFTER THE ACCIDENT. THANKFULLY WE WERE NOT SERIOUSLY INJURED. WE SAT WATCHING MY CAR QUICKLY ENGULF IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE CAR WAS PRETTY MUCH ALL BURNED. I LOST A LOT OF VALUABLE AND SENTIMENTAL PERSONAL BELONGINGS IN MY CAR WHICH INSURANCE DOES NOT COVER THE COST OF. IT WAS A TERRIFYING EXPERIENCE TO GO THROUGH FOR MY DAUGHTER AND I. I DO NOT BELIEVE THAT A MINOR ACCIDENT SHOULD CAUSE A FIRE LIKE THIS. I HAVE REACHED OUT FOR FORD MULTIPLE TIMES AND THEY WILL NOT INVESTIGATE WHICH I FIND EXTREMELY FRUSTRATING. I WOULD LIKE TO PREVENT THIS HORRIBLE THING HAPPENING TO SOMEONE ELSE. ALTHOUGH WE WERE NOT INJURED IT COULD HAVE BEEN A LOT WORSE, AND EVEN DEADLY.
Structure, Other or unspecified, Fuel/propulsion system, Apr 17, 2019
ONE MORNING, I BEGAN TO SMELL A SULFUR OR GAS-LIKE SMELL INSIDE THE CAR. I THOUGHT NOTHING OF IT BUT IT PERSISTED FROM 5:00 A.M. -9:00 A.M. MY 7 YEAR OLD SON EVEN SMELLED IT WHEN ENTERING THE CAR. AFTER DROPPING HIM OFF AT SCHOOL I DROVE TO DEALERSHIP TO GET IT INSPECTED. DURING THAT DRIVE, WITH THE WINDOWS CRACKED, I BEGAN TO FEEL A DULL HEADACHE, DIZZINESS AND MUSCLE WEAKNESS. ONCE I DROPPED MY CAR OFF FOR INSPECTION AND WAS OUT OF THE CAR I DIDN'T FEEL ANY BETTER AND MY HEADACHE AND WEAKNESS GOT WORSE. MY WIFE TOOK ME TO THE ER OUT OF PRECAUTION AND AFTER BLOODWORK WAS TAKEN, I WAS CONFIRMED TO HAVE HAD CARBON MONOXIDE POISONING. I AM A NON-SMOKER AND MY COHB LEVELS WERE TWICE THAT OF A NON-SMOKER : 3.8% IT WAS RAINING OUT SO I COULD NOT UNROLLI WINDOWS AS MUCH AS I WANTED TO. I WAS NOT DRIVING WITH THE A/C ON, WAS NOT SITTING IDLE. MINIMUM SPEED WAS 5-10 MPH AND MAX SPEED WAS 70 MPH FORD IDENTIFIED THE SMELL AS A FAILING PTU BUT CLAIMED THERE WAS NO CO PRESENT AFTER DRIVING THE VEHICLE WITH A CO SENSOR INSIDE THE CAB. I HAVE OWNED THE VEHICLE FOR 32 MONTHS WITH NO ISSUE BUT I CANNOT IGNORE THAT I DID IN FACT HAVE CARBON MONOXIDE EXPOSURE IMMEDIATELY FOLLOWING THE EXISTENCE OF THE STRONG SULFUR SMELL SHOWING UP. I AM NOT CONVINCED CARBON MONOXIDE GETTING INSIDE THE VEHICLE WILL NOT HAPPEN AGAIN.
Engine, Fuel/propulsion system, Nov 11, 2018
9/29/18: REMOTE START STOPPED WORKING AND CAR SPUTTERED WHEN STARTING. 10/14/18: AFTER MANUALLY STARTING WITH PUSH-BUTTON, WHITE SMOKE FILLED MY GARAGE AND CAR WITH 3 CHILDREN. EXPLORER TOWED TO BRANDON FORD DEALERSHIP THAT DAY WHICH HAPPENED TO BE A SUNDAY. AS OF TODAY, I STILL DON'T HAVE MY EXPLORER BACK. I WAS INFORMED THAT FLUID GOT INTO THE CYLINDER AND THE CYLINDER NEEDS TO BE REPLACED. UNFORTUNATELY THERE IS A BACKLOG ON THIS PARTICULAR PART. AS I APPROACH THE 5TH WEEK WITH THIS LOANER VEHICLE, I AM WONDERING IF THERE IS MORE TO THE PROBLEM OR IF THERE IS ANYTHING THAT ANYONE CAN DO TO HELP ME GET RESOLUTION.
Fuel/propulsion system, Oct 25, 2018
2016 FORD EXPLORER. WHEN PUTTING CAR IN REVERSE THERE IS A LOUD THUD THEN WHEN PUTTING IT IN DRIVE ANOTHER LOUD THUD THAT ACTUALLY SOUNDS LIKE I HIT SOMETHING. THEN WHEN TRYING TO GIVE IT GAS IT WILL ACT AS IF IT IS IN NEUTRAL. THE GAS IS PRESSED BUT WON'T GO AND ENGINE WILL JUST REV. THEN IT WILL START CUTTING OUT AS IF IT IS GOING TO DIE. I CAN ONLY GET UP TO ABOUT 30 MPH DURING THIS TIME. AFTER DRIVING FOR A SHORT TIME IT'S LIKE IT WARMS UP AND WILL QUIT. THIS PROBLEM IS INTERMITTENT AND I CAN GO A WEEK OR TWO WITHOUT IT HAPPENING AT ALL. AND WHEN IT DOES HAPPEN IT WILL ONLY HAPPEN IN THE MORNING AFTER THE CAR HAS BEEN SITTING ALL NIGHT. I STARTED PRESSING ON THE GAS SEVERAL TIMES BEFORE STARTING (PUSH BUTTON) AND THEN BEFORE PUTTING IN GEAR WILL PRESS ON THE GAS SEVERAL TIMES AND REV THE ENGINE AND THE CUTTING OUT SYMPTOMS WILL NOT HAPPEN HOWEVER THE THUD NOISE HAPPENS INTERMITTENTLY STILL.
Fuel/propulsion system, Aug 23, 2018
I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB.
Fuel/propulsion system, Jun 27, 2018
WHEN DONE PUMPING FUEL, FUEL LEAKS OUT OF THE FILLER DOOR AND GAS COLLECTS AROUND THE HOLE AND RUNS DOWN THE OUTSIDE PANEL OF THE VEHICLE
Engine and engine cooling, Fuel/propulsion system, Jun 18, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES THE NORMAL LIMIT. THE CONTACT WAS INFORMED BY THE MEDICAL DOCTOR THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Vehicle speed control, Engine, Fuel/propulsion system, Feb 13, 2018
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Other or unspecified, Fuel/propulsion system, Feb 13, 2018
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Engine, Fuel/propulsion system, Jan 24, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THAT CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL EMITTING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A UNKNOWN LOCAL FORD DEALER FOR A DIAGNOSIS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT AGAIN WAS DRIVING THE VEHICLE A WEEK LATER, AND SMELLED A FUEL ODOR AGAIN INSIDE THE VEHICLE. THE CONTACT CALLED THE FORD MOTOR COMPANY LOCATED AT 1 AMERICAN ROAD , DEARBORN, MI 48126 (313)322-3000, AND WAS ADVISED TO DROP OFF THE VEHICLE FOR A DIAGNOSIS. THE CONTACT WAS ADVISED THE FUEL PUMP WAS LEAKING FROM A CRACK IN THE PUMP. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED OR NOT. THE FAILURE MILEAGE WAS 40,000.
Other or unspecified, Fuel/propulsion system, Jan 20, 2018
I BOUGHT THE 2016 FORD EXPLORER XLT LAST WEEK FROM A FORD DEALER, I DROVE IT HOME WHICH IS 35-40 MINUTES AWAY FROM THE FORD DEALERSHIP AND BOTH MY WIFE AND I HAD SEVERE HEADACHE. THERE WAS AN ODOR INSIDE THE CABIN WHICH WAS CAUSING THE HEADACHE/NAUSEA. WE COULDNT EXPLAIN WHY THE ODOR WAS THERE AND WHEN WE RESEARCHED ONLINE, WE WERE SHOCKED TO FIND THAT THE FORD EXPLORER HAD THE CARBON MONOXIDE LEAK ISSUE. WE ARE NOT ABLE TO DRIVE OUR CAR FOR MORE THAN 15-20 MINUTES WITHOUT GETTING A HEADACHE.
Fuel/propulsion system, Jan 16, 2018
TL-CONTACT OWNS A 2016 FORD EXPLORER ---- CONTACT HAS BEEN SMELLING GAS ON THE DRIVERS SIDE ON THE INSIDE OF THE CAR-- VEHICLE HAS BEEN IN SHOP TWICE FOR GAS SMELL --- CONTACT BROUGHT VEHICLE TO FORD DEALERSHIP -- FORD STATED THERE IS A RECALL ON ENGINE PARTS --- CONTACT STATED SHE NO LONGER WANTS VEHICLE WANTS TO SELL VEHICLE BACK TO DEALERSHIP TO GET MONEY BACK AND GET A DIFFERENT VEHICLE ---- 1RECALLSASSOCIATED WITH THIS VIN NOV 29,2017 MANUFACTURER RECALL NUMBER17S40 NHTSA RECALL NUMBER17V767 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYAFFECTED VEHICLES ARE EQUIPPED WITH SUSPECT POWER DRIVER AND FRONT PASSENGER SEATS. FORD TEAM REVIEWED SUPPLIER PROCESS, MAINTENANCE AND WARRANTY RECORDS TO DETERMINE THE POPULATION OF AFFECTED PARTS. THE FORD PROCESS IS CAPABLE OF TRACING FRONT SEAT ADJUSTER PRODUCTION TO THE VEHICLE IN WHICH THE FRONT SEAT ADJUSTER IS INSTALLED. SAFETY RISKA FRONT SEAT CUSHION WITH A MISSING UPPER LEFT-HAND PIVOT BOLT MAY EXPERIENCE INCREASED SEAT DEFLECTION IN A CRASH AND NOT PROPERLY RESTRAIN OCCUPANTS, INCREASING THE RISK OF INJURY. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO MEASURE THE TORQUE OF THE POWER SEAT TRACK UPPER PIVOT LINK BOLT. IF THE BOLT PASSES THE TORQUE INSPECTION, DEALERS WILL REMOVE AND CLEAN THE BOLT, APPLY NEW THREADLOCK, AND REINSTALL THE BOLT TO THE SPECIFIED TORQUE. THIS REPAIR WILL COMPLETE THE FSA. IF THE BOLT FAILS THE TORQUE INSPECTION, THREADLOCK WILL BE ADDED AND THE BOLT WILL BE REINSTALLED AS AN INTERIM REPAIR FOR SOLD UNITS UNTIL THE FINAL REPAIR IS AVAILABLE. UNSOLD UNITS WILL BE HELD UNTIL THE FINAL REPAIR IS COMPLETE. THE FINAL REPAIR WILL INCLUDE REPLACEMENT OF THE LIFT LINK WITH NEW BUSHINGS
Fuel/propulsion system, Jan 15, 2018
CARBON MONOXIDE LEAKS FROM THE EXHAUST INTO THE PASSENGER COMPARTMENTS, ESPECIALLY WHEN THE A/C RECIRCULATE IS ON
Other or unspecified, Engine, Fuel/propulsion system, Dec 17, 2017
CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.
Engine, Fuel/propulsion system, Oct 30, 2017
OUR FORD EXPLORER HAS AN EXHAUST LEAK THAT ENTERS THROUGH THE DASH VENTS WHEN DRIVING, OR WHEN PARKED WITH MOTOR RUNNING. WHEN I PARK IN GARAGE. I HAVE TO OPEN BACK AND FRONT GARAGE DOORS TO ALLOW AIR TO "CLEAR " IR FROM GARAGE, SO IT DOES NOT ENTER HOME. OUR FORD DEALER SAID THERE IS NO RECALL.
Engine, Fuel/propulsion system, Oct 20, 2017
THE TAILPIPE OCCASIONALLY EMITS BLUE-GRAY SMOKE, AS IF IT IS BURNING OIL. I HAVE WITNESSED THIS WHEN THE VEHICLE WAS STATIONARY. THE PASSENGER COMPARTMENT OCCASIONALLY SMELLS LIKE SMOKE. THE PASSENGERS IN THE REAR OF THE CAR TEND TO NOTICE IT FIRST, AND THEN THE PASSENGERS IN THE FRONT CAN SMELL IT. IT SEEMS TO HAPPEN WHEN ACCELERATING AT A HIGH RATE, SUCH AS WHEN ENTERING A HIGHWAY FROM AN ON-RAMP.
Other or unspecified, Fuel/propulsion system, Oct 18, 2017
STRONG EMISSIONS SMELL THAT IS CAUSING DIZZINESS AND MAJOR HEADACHES WHEN WE DRIVE IT.
Other or unspecified, Fuel/propulsion system, Oct 16, 2017
ALTHOUGH I HAVE NOT YET RECD. ANY LETTERS FROM FORD ON REPAIRING MY EXPLORER, MY SON OFTEN COMPLAINTS OF UNEASINESS AND NAUSEA WHEN SITTING IN THE BACK SEAT OF MY CAR. I DON'T PARTICULARLY NOTICE ANY SMELL BUT I AM NOW CONCERNED THAT THIS IS RELATED TO THE OTHER NEWS AROUND FUMES AND CO ENTERING THE CABIN. THIS HAPPENS SPECIALLY WHEN THE CAR IS RUNNING AND A/C IS ON WITH A/C WINDOWS CLOSED. I NOTICED THIS ONLY DURING OUR SUMMER BREAK THIS TIME WHEN MY SON SPENT A LOT OF TIME IN THE CAR AS OPPOSED TO SCHOOL NIGHTS.
Fuel/propulsion system, Oct 13, 2017
ROTTEN EGG AND FUEL SMELL IN CABIN.
Other or unspecified, Fuel/propulsion system, Oct 6, 2017
WHEN I FILL UP THE TANK THE MILES VARIES EVERY TIME. ALSO, THERE IS A SMELL IN THE CAR WHEN I DRIVE. I HAVE TO OPEN THE WINDOWS TO GET RID OF THE SMELL.
Other or unspecified, Engine, Fuel/propulsion system, Sep 25, 2017
WHEN ACCELERATING OR GOING UP INCLINE CAR STARTS TO SMELL LIKE CARBON MONOXIDE (LIKE THE HEATER IS ON). CIRCULATION IS WITHIN CAR. IN ORDER TO GET OUT MUST PUT ON OUTSIDE CIRCULATION AND ROLL DOWN WINDOWS.
Fuel/propulsion system, Sep 5, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL EXHAUST ODOR THROUGH THE A/C VENTS. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN LOCATED AT 8800 STANFORD BLVD, COLUMBIA. MD WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST FUME LEAK IN THE VEHICLE AND A TSB NEEDED TO BE PERFORMED IN ORDER TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Other or unspecified, Fuel/propulsion system, Aug 17, 2017
CARBON MONOXIDE LEAK COMING THROUGH BACK VENTS. I HAVE LITERALLY FELT FUZZINESS, NAUSEOUS, INTERMITTENT SEVERE HEADACHES, DIFFICULTY CHANGING LANES FROM CONFUSION, AND LOOPY WHILE DRIVING. CALLED MY FREEWAY FORD, AND THEY VERIFIED THAT MY CAR DID IN FACT HAVE EXHAUST COMING THROUGH BACK VENT. THEY FIXED UNDER TSB - TECHNICAL SERVICE BULLETIN, NOT AN OFFICIAL RECALL. I ASSUMED THAT I HAD SOMETHING SEVERELY WRONG WITH MY HEALTH UNTIL THE NEWS STORIES CAME OUT ABOUT THE POLICE OFFICERS PASSING OUT, AND HAVING SOME OF THE SAME SYMPTOMS. BINGO, IT WAS MY CAR! FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT PUTTING OUT AN OFFICIAL RECALL. THERE MOTTO IS TO GO FURTHER, BUT THEY ARE SIMPLY SITTING BACK WHILE THEY COMPROMISE THE SAFETY OF DRIVERS. I HAVE WRITTEN TO THE PRESIDENT AND GROUP VP & CEO OF GENERAL COUNSEL AT FORD MOTOR COMPANY. MY LETTER WAS SENT CERTIFIED MAIL ON 7/26/17; RECEIVED 7/31/17; STILL NO RESPONSE. I AM ATTACHING LETTER.
Fuel/propulsion system, Aug 9, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT SMELLED A STRONG ODOR OF FUEL THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD AT (888) 313-9652 WHERE THE DEALER STATED THAT THE FAILURE COULD NOT BE REPAIRED AND THAT IT COULD ONLY BE MINIMIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Fuel/propulsion system, Aug 9, 2017
I PURCHASED THIS VEHICLE IN FEBRUARY 2017 USED WITH 12,000 MILES. ABOUT 1 MONTH LATER I NOTICED AN EXHAUST FUME SMELL INSIDE THE VEHICLE. I TOOK THIS VEHICLE ON A 3.5 HOUR TRIP IN MARCH WITH 3 FRIENDS AND THEY ALL NOTICED IT AS WELL. AT FIRST WE THOUGHT IT WAS CARS AHEAD OF US WITH BAD EXHAUST SYSTEMS, BUT ON THEY WAY HOME REALIZED AS THERE WERE NO OTHER CARS AROUND, IT WAS COMING FROM MY OWN VEHICLE. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE FROM 17,000 MILES TO MY CURRENT 22,000 MILES. IT SEEMS TO HAPPEN UNDER HARDER THROTTLE CONDITIONS SUCH AS PASSING ANOTHER VEHICLE OR MERGING INTO TRAFFIC. A FEW SECONDS AFTER THIS HARDER THROTTLE APPLICATION, THERE IS A VERY STRONG ODOR OF "SULFUR" SMELLING EXHAUST WHICH FILLS THE VEHICLE. I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP YET AS IT IS NOT ONLY AN INCONVENIENCE, BUT FROM WHAT I HAVE READ, FORD DOES NOT HAVE RESOLUTION FOR THIS PROBLEM. THIS PROBLEM IS NOW ALMOST CONTINUOUS AND HAPPENS USUALLY SEVERAL TIMES DURING MY 45 MINUTE COMMUTE TO WORK. THE SMELL IS HORRIBLE AND HAS OF LATE STARTED TO MAKE ME FEEL NAUSEOUS AND LIGHT HEADED.