2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: power train
214 reports, newest first. Show all
Power train, Jan 5, 2022
The contact owns a 2016 Ford Explorer. The contact stated that while driving at 65 MPH, there was a loud snap sound and smoke came from the air vents. The contact rolled down the windows and pulled over while smoke was billowing from the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine and transfer case housing failure, where the transfer case housing was fractured in half. The vehicle was repaired with an engine and transfer case housing replacement. The dealer and Napleton Ford in Libertyville (1010 S Milwaukee Ave, Libertyville, IL 60048) were made aware of the failure but informed the contact that the vehicle was out of warranty and the parts for the repair were not available. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 88,000.
Power train, Jan 3, 2022, fire
The Power transfer unit is leaking fluid onto the exhaust and it caught on fire as I pulled into my driveway. I was able to extinguish the fire before any damage was done. There is also a nauseous odor in the cabin of the vehicle that makes me sick, burns my eyes every time I drive my vehicle. I was told by a mechanic that this was the fluid from the PTU burning Did some research and discovered this is a common problem with these PTU's leaking fluid. Very concerned now that it will catch on fire again and cause damage or even a wreak if it locks up. I fear that this could harm me or someone else if this problem is not fixed ASAP. I have no other vehicle and not sure how to even get it fixed. The dealership said it would cost around $2000 to have it fixed. I would like someone to look at this issue, Ford advised that is not there problem and its not covered by any recalls. There is no way of knowing if it catches on fire going down the road until its actually on fire.
Power train, Dec 1, 2021
Transmission failure, not shifting consistently, multiple times would not shift out of second gear after down shifting during driving. This is dangerous when merging into higher speeds where acceleration is needed, such as on highway. Took Vehicle to Ford dealership twice while under power train warranty and they stated they could not replicate the concern. They reset adaptive learning transmission, because they said shifting was likely due to different driving styles between husband and wife. Now 6 months later, issue continues and they admit it is a faulty transmission, but is no longer under warranty.
Power train, Nov 5, 2021
Vehicle power stalled on acceleration after pulling onto lane of travel. Road traffic heavy in both directions. Vehicle would not shift beyond initial gear of automatic transmission. Available travel speed of 40-45 mph only. Wrench light/powertrain light came on. No prior warning lights. No prior operational issues detected. After stopping vehicle, would not operate in reverse. Warning light indicator and manual reported to get to dealer asap. Dealer indicated transmission issue. Transmission was replaced. Vehicle had 56,418 miles (within 60,000 warranty) but beyond 5 year warranty.
Power train, Engine, Nov 3, 2021
The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe to drive due to this problem. Ford dealership is not giving any info on what tis problem could be. I found several problems on here related to this issue.
Power train, Nov 2, 2021
2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, automatic, 44k miles. Loss of power, vehicle jerked and stayed in one gear. We limped the car home and let it cool down. After the car cooled down, we went on small test drive and confirmed it was shifting erratically. We took the car to the dealer and they confirmed a component in the transmission had failed, disabling the vehicle. Over $3,000 worth of transmission repairs were made under warranty.
Power train, Other or unspecified, Aug 23, 2021
Was driving on I-40 at approximately 75mph and vehicle lost all acceleration, wrench icon came on in dash. Pressed. Gas pedal to the floor, no acceleration. Had to pull over on side of road. Pulled over vehicle stared shaken. Cut off vehicle for about 1min. Tried to retest vehicle, vehicle did not want to restart/crank. Tried again vehicle stared up. Vehicle power is not the same. Thank God I was on the right side of the highway instead of the middle so I could get off the road. This could have been worse.
Power train, Jul 9, 2021
The contact owns a 2016 Ford Explorer. The contact stated that while yielding to merge onto the highway, the vehicle would not accelerate above 3 mph, with the accelerator pedal depressed. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The independent mechanic informed the contact that the transmission needed to be replaced. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin for the transmission. The failure mileage was 104,000.
Power train, May 18, 2021
Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.
Power train, May 16, 2021
The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to poor shifting and reduced speeds. It’s not trustworthy to travel and at our first chance we’re dumping it for a Chevy. Ford knows there’s an issue with their transmissions, but they push you off until you’re outside of your warranty to tell you to replace the transmission. We helped our elderly mom purchase a Ford and her transmission went out with the same issues and she had to purchase another vehicle as well due to being put off outside of her warranty (by three days - WOW Ford!). ‘It’s not bad enough’ - we’ll it’s not going to get better!!
Power train, May 10, 2021, fire
MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>
Power train, Fuel/propulsion system, Apr 12, 2021
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Power train, Vehicle speed control, Mar 23, 2021
THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR
Power train, Electrical system, Feb 22, 2021
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Steering, Power train, Other or unspecified, Jan 12, 2021
I TOOK MY 2016 FORD EXPLORER XLT ON DEC 29TH 2020 TO GET A OIL CHANGE ETC. THEY HAD THE VEHICLE ALL DAY EVEN THOUGH I TOOK IT IN AT 7AM. I PICK IT UP A 4:45 PM THEN DRIVE IT HOME BECAUSE I WORK FROM HOME I DID NOT DRIVE IT AGAIN UNTIL SATURDAY JAN 9TH 2021, WHILE DRIVING IT THAT MORNING I REALIZED THAT THE STEERING WHEEL WAS HARD TO STEER AND THE TRUCK WOULD MAKE NOISES WHEN I TURN THE STEERING IN EITHER DIRECTION. I TOOK IT IN TO THE DEALERSHIP THAT MORNING AND ASKED THE SERVICE CONSULTANT TO TAKE A LOOK AT IT. HE TOLD ME WHILE MY FATHER WAS ON THE PHONE THAT HE BELIEVES IT THE RACK AND PINION AND HE CAN'T TAKE IT BECAUSE THEY ARE BUSY AND IT'S OKAY FOR ME TO DRIVE IT. I ALSO TOLD HIM AT THAT TIME I AM SUPPOSED TO DRIVE OUT OF TOWN AND I WON'T BE BACK FOR AWHILE SO IF THERE IS A PROBLEM I RATHER LEAVE IT SO IT CAN BE FIXED. I HAVE DAMAGED ON MY C5 VERTEBRAE SO I CAN FEEL THE HARDNESS IN THE STEERING. HE ASSURED OR DISMISSED ME BUT HE SAID IT'S FINE. A FEW HOURS LATER THE STEERING WHEEL SEIZED UP AND THE DASHBOARD STARTED MAKING NOISE AND THE WARNING LIGHTS AND MESSAGES STARTED TO DISPLAYING. IT ALMOST KILLED BOTH MY MOTHER AND I ON THE HIGHWAY. IF YOU KNOW NYC HIGHWAY YOU KNOW THERE IS NO SHOULDERS. WHEN I PULLED OF THE ROAD THE STEERING WHEEL LOCKED UP AND I COULD NOT MOVE IT. I HAD TO PAY FOR THE TRUCK TO BE TOWED AND A UBER FOR MYSELF BACK TO THE DEALERSHIP AND THEN PAID FOR ME TO GET HOME. NOW THEY ARE TELLING ME THAT I HAVE TO PAY $2719.81 FOR THE RACK AND PINION REPAIR AND THE ALSO PAY FOR THE STRUT BEARING TO BE REPAIRED WHICH THEY HAVEN'T GIVEN ME THE PRICE FOR IT BECAUSE "IT WAS TOO MUCH TO GIVE ME BOTH PRICE AT ONCE." OH BY THE WAY, THIS IS THE SAME SERVICE CONSULTANT THAT TOLD ME IT WAS FINE FOR ME TO DRIVE AND ALMOST KILLED 2 GENERATION OF MY FAMILY AT THE SAME TIME. I AM PISSED!! NOW I SEE OTHER CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE ON THERE SUV!!
Power train, Dec 16, 2020
WHENEVER PUTTING THE VEHICLE INTO REVERSE THERE WILL BE A LOUD POP AND WILL SLAM INTO GEAR. SIMILARLY WILL HAPPEN WHEN SHIFTED INTO DRIVE. THEN WHEN CHANGING GEARS FROM SECOND TO THIRD THE VEHICLE WILL HESITATE SWITCHING GEARS AND THE RPM WILL GO INTO THE 5000 RPM. WILL HAPPEN USUALLY WHEN SHIFTING AGAIN INTO A HIGHER GEAR. USUALLY CAN DRIVE AROUND FIVE TO TEN MILES AND WILL SORT ITSELF OUT. HOWEVER IF YOU ARE ENTERING TRAFFIC ESPECIALLY A BUSY ROAD SYSTEM THIS MAY NOT ALLOW YOU TO ACCELERATE TO A SAFE SPEED SINCE THE GEARS NOT SHIFTING WILL CAUSE THE VEHICLE TO STALL AND NOT ACCELERATE.
Power train, Electrical system, Engine, Nov 5, 2020
WITHIN 10 DAYS OF BUYING IT BRAND NEW I'VE HAD ELECTRICAL PROBLEMS. REPLACED BACK UP SCREEN WITHIN THOSE 10 DAYS EVEN THOUGH THEY DIDN'T FIND ANYTHING WRONG. STILL CONTINUES. MULTIPLE ISSUES WITH THE POWER TRAIN. NOW I'VE BEEN OUT OF A CAR FOR 2 WEEKS BECAUSE I MIGHT NEED A NEW TRANSMISSION AT 65,000 NO LONGER UNDER WARRANTY. HOW CAN I PAY $38,000 AND IT GOES BAD INSTANTLY? NO HELP FROM FORD OR DEALER. MY GEARS ARE STALLING AND NOT SHIFTING CORRECTLY OR PICKING UP SPEED. I DRIVE LIKE AN OLD LADY AND TAKE CARE OF THIS CAR LIKE IT'S BRAND NEW. I WILL NEVER BUY A FORD AGAIN AND WILL TELL ANYONE WHO WILL LISTEN NOT TO DO THE SAME.
Power train, Engine, Oct 27, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Power train, Oct 1, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SURGED BETWEEN GEARS AND DECELERATED BEFORE OPERATING AS DESIGNED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE REVERSED OUT OF THE DRIVEWAY AND SHIFTED INTO DRIVE, AN ABNORMAL CLUNKING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE FAILURES WERE NOTICED DURING A TEST DRIVE PRIOR TO PURCHASING THE VEHICLE HOWEVER, THE TECHNICIAN AT THE GRIECO FORD OF RAYNHAM LOCATED AT 1651 NEW STATE HWY, RAYNHAM, MA, 02767, INFORMED THE CONTACT THAT THERE WAS NO PROBLEM WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Power train, Sep 11, 2020
INITIAL ISSUES WAS AN ISSUES ACCELERATING. WHEN ACCELERATING TO 3000 RPM, THE RPMS WOULD SUDDENLY DROP BACK TO 2 AND THE CAR WOULD LURCH. STARTED EXPERIENCING ISSUES WHEN SLOWLY DECELERATING LIKE GEARS WOULD NOT ENGAGE CORRECTLY. WHEN STARTING THE CAR AND SHIFTING INTO DRIVE, THE CAR LURCHED FORWARD WITH A GRIND AND THE WRENCH DASH LIGHT CAME ON.
Power train, Service brakes, Engine, Aug 1, 2020
THIS TRUCK HAS HAD ISSUES SINCE I BOUGHT IT LIKE 5 MONTHS AGO FROM CARMAX WITHIN THAT TIME I REALLY ONLY HAD IT A MONTH REST OF TIME IT HAS BEEN IN THE SHOP I BOUGHT WITH 26K MILES FROM CARMAX ALREADY HAD REBUILT ENGINE BREAKS ROADERS STILL HAVE ENGINE ISSUES NOW TODAY BELT BROKE AND NEEDS TO BE TOWED I SHOULD NOT HAVE TO HAVE DO MANY ISSUES WITH A NEW TRUCK NOT MENTION IF YOU DO NOT SHUT THE TRUNK HARD IT WILL DRAIN THE BATTERY SINCE IT KEEPS THE LIGHTS ON IN THE TRUCK ALREADY HAD TO REPLACE THE BATTERY. THIS TRUCK HAS BEEN A LEMON SINCE DAY ONE AND SHOULD HAVE NEVER BEEN SOLD I FEEL THIS TRUCK IS NOT RELIABLE AND UNSAFE AT TIMES. NOT WORTH THE 26000 I PAID FOR IT. PLUS THE SENSORS GO OFF FOR NO REASON AND NOTHING IS AROUND.
Power train, Jul 4, 2020
THE ENTIRE TRANSMISSION HAS TO BE REPLACED. THE TRANSMISSION STARTED WITH A WEIRD NOISE, SLOW ACCELERATION DESPITE A RACING ENGINE AND THEN TOTAL FAILURE. THE EXPLORER ONLY HAS ABOUT 60,000 MILES.
Power train, Apr 18, 2020
I WAS DRIVING UP A HILL WHEN THE VEHICLE LURCHED FORWARD AND THEN LOST POWER. I WAS ABLE TO JUST MAKE IT TO THE TOP OF THE HILL. I PULLED OVER PUT IT PARK AND THEN PUT IT IN DRIVE AND WAS ABLE DRIVE HOME. HOWEVER, NOW THE CAR HAS NO REVERSE. A TRANSMISSION REBUILD/REPLACEMENT NEEDED.
Power train, Vehicle speed control, Mar 29, 2020
MY FAMILY AND I WERE AT A A GAS STATION ABOUT TO GET ON THE FREEWAY WHEN MY FORD EXPLORER STARTED TO STALL. I PULLED TO THE SIDE AND TURNED IT OFF AND BACK ON. THIS ACTION SEEMED TO FIX THE PROBLEM; HOWEVER, AFTER THAT DAY (4 MONTHS AGO) THE FORD EXPLORER HAS BEEN STALLING EVERY TIME I START IT AND START TO PULL OUT OF MY DRIVE WAY. IT WILL LOSE SPEED WHEN I TRY TO ACCELERATE AND WILL STALL FOR THE FIRST MINUTE OR SO BEFORE RESUMING BACK TO NORMALS I AM NOW AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY AS IT DOES NOT FEEL SAFE AT ALL. ADDITIONALLY, AFTER STALLING I WILL GET THE WRENCH SYMBOL ON MY DASH.
Power train, Jan 24, 2020
OUR 2016 FORD EXPLORER SPORT LOST POWER GOING UP A SLIGHT HILL RIGHT BEFORE OUR HOUSE AND BARELY MADE IT HOME. WE IMMEDIATELY CALLED THE DEALERSHIP AND ARRANGED TO BRING IT THE FOLLOWING MORNING. THE DRIVETRAIN IS UNDER WARRANTY FOR 5 YEARS OR 60,000 MILES. OUR VEHICLE IS 4 YEARS OLD WITH SLIGHTLY OVER 60,000 MILES AND WE ALSO PURCHASED THE ADDITIONAL WARRANTY FOR 100,000 MILES. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT WE WILL BE RESPONSIBLE TO PAY FOR THE LABOR OF A TRANSMISSION TEAR DOWN WHICH TAKES 18 HRS AND $2,000 IN LABOR BEFORE WE CAN FIND OUT IF THE WARRANTY WILL COVER THE ISSUE. WE HAVE ALSO HAD ISSUES WITH THE HEATED/COOLED SEATS, THE AIR BAGS, THE PARKING ASSIST, AND STEERING. WE DID NOT SPEND ALL THIS MONEY FOR A NEWER VEHICLE(WAS 2 YRS OLD WHEN PURCHASED) JUST TO HAVE SEVERAL ISSUES THAT WILL END UP COSTING US A RIDICULOUS AMOUNT OF MONEY. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE OUR 3 KIDS AROUND IN. WE SPENT THE EXTRA MONEY TO HAVE SOMETHING RELIABLE AND SAFE THAT WE WOULDN'T HAVE TO SINK MONEY INTO REPAIRS AND ALSO PURCHASED THE ADDITIONAL WARRANTY TO NOT HAVE TO WORRY ABOUT AY REPAIRS. WITH THE AMOUNT OF MONEY WE HAVE SPENT ON THE VEHICLE, WE WERE NOT EXPECTING A BIG OUT OF POCKET COST, ESPECIALLY SINCE WE HAVE THE WARRANTY. WE ARE VERY DISAPPOINTED IN THE VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED AND WILL NEVER PURCHASE ANOTHER FORD IF THIS IS THE REPUTATION THEY ALLOW THEMSELVES TO HAVE.