2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: other or unspecified
430 reports, newest first. Show all
Other or unspecified, Feb 20, 2017
I RECENTLY HAD A 2015 FORD EXPLORER AND EXPERIENCED THE ODOR EMITTING INTO THE CABIN ON ACCELERATION. AFTER NUMEROUS ATTEMPTS TO CORRECT THE ISSUE, WITH FORD, I WAS FORCED TO LET THE VEHICLE GO BACK TO THE BANK OUT OF FEAR THE ISSUE WAS MAKING ME SICK. AFTER LOOKING FOR A NEW VEHICLE, I REALIZED THAT THE FORD EXPLORER WAS THE BEST VEHICLE FOR MY NEEDS. I PURCHASED A 2016 EXPLORER SINCE IT WAS NOT INCLUDED IN THE COMPLAINTS OF THIS ISSUE. UNFORTUNATELY, I HAVE FOUND THAT 2016 FORD EXPLORERS SHOULD BE INCLUDED. I AM HAVING THE SAME ISSUE WITH THE HORRIBLE SMELL OF EXHAUST COMING INTO THE CABIN EVEN ON SMALL ACCELERATION. I FEEL THERE IS NO POINT IN TAKING IT INTO A FORD DEALER SINCE I'VE ALREADY BEEN DOWN THAT ROAD AND CAME TO NO REMEDY FOR THE PROBLEM. I DID WANT TO GET MY 2016 VEHICLE ON THIS LIST SO OTHERS WOULD BE AWARE THAT THE PROBLEM EXISTS IN 2016 EXPLORERS AS WELL.
Other or unspecified, Engine, Feb 19, 2017
COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVIER ACCELERATION (3K RPM AND UP) A POTENT SMELL OF SULFER/ROTTEN EGGS IS PRESENT IN CABIN. THIS HAPPENS FREQUENTLY WHEN FAN/AC IS TURNED ON.
Other or unspecified, Feb 18, 2017
STRONG ODOR OF GAS/EXHAUST IN CAR DURING DRIVING AND AFTER START CONTINUES WHILE DRIVING. UPDATED 06/06/17*LJ *CN
Other or unspecified, Feb 18, 2017
SINCE THE PURCHASE OF THE VEHICLE APPROXIMATELY 7 MONTHS AGO WE HAVE NOTICED FROM TIME TO TIME THE SMELL OF EXHAUST INSIDE THE CABIN UPON EXCELERATION. SINCE THE A/C WAS IN USE, I'M UNSURE IF IT'S COMING IN THRU THE VENTS OR SOMEWHERE FROM THE BACK OF THE VEHICLE THRU DRAFT FROM A LEAKING SEAL. NEVERTHELESS I AM CONCERNED FOR MY FAMILY AS THE VEHICLE IS PRIMARILY USED BY MY WIFE , MY 5 YEAR OLD SON, AND 6 MONTH OLD DAUGHTER. I DO KNOW AND ALSO HAVE MEDICAL RECORDS SHOWING THAT MY SON HAS HAD AN INCREASED SENSITIVITY WITH HIS PULMONARY SYSTEM AND HAS RECENTLY VISITED A PULMONARY SPECIALIST RESULTING IN THE DAILY USE OF AN INHALER. MY WIFE HAS ALSO BEEN EXPERIENCING FREQUENT MIGRAINES THAT SEEM TO HAVE NO NOTICEABLE TRIGGER EXCEPT POSSIBLY THE ODOR WHILE DRIVING. AS FAR AS MY DAUGHTER, SHE HAS HAD PROBLEMS FREQUENTLY WITH HER SINUSES INCLUDING CONGESTION. I WOULD LIKE TO SEE SOME TYPE OF AFFIRMATIVE ACTION SEEING AS HOW THIS PROBLEM COULD CAUSE SERIOUS HEALTH PROBLEMS AND POSSIBLE DEATH.
Other or unspecified, Feb 18, 2017
WHEN ECCELERATING IT OFTEN HAS THE SMELL OF FUMES THAT LINGER IN THE CABIN OF THE VEHICLE, SOMETIMES CAUSING ME TO FEEL SICK. NORMAL DRIVING IT'S FINE, JUST WHEN YOU NEED TO PICK UP SPEED IT PRODUCES THIS SMELL.
Other or unspecified, Engine, Feb 16, 2017
EVERY TIME I ACCELERATE AND THE AIR CONDITIONER IS ON RECYCLED AIR, THERE IS A HEAVY ROTTEN EGG/SULFUR SMELL...LIKE EXHAUST. BELIEVE THAT THE EXHAUST (CARBON MONOXIDE) IS COMING INTO THE VEHICLE. I UNDERSTAND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2016, AND HAVE COMPLAINED TO THE DEALERSHIP, BUT THEY DON'T FIND A PROBLEM. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. I AM BEGINNING TO WONDER IF THIS IS CAUSING ME TO HAVE A HARD TIME BREATHING AT TIMES. HOPING THIS WILL FALL UNDER A RECALL SOON AND IT CAN GET FIXED.
Power train, Other or unspecified, Engine, Feb 15, 2017
SMELL EXHAUST FUMES INSIDE CABIN OF VEHICLE. EXPOSURE TO CARBON MONOXIDE CONCERN. HAPPENS DURING FULL ACCELERATION AND DRIVING UPHILL AND WITH A/C UNIT ON.NOTICED UPON LEASE RECEPTION. FORD REPLACED EXHAUST SYSTEM BUT NOT HELPED, ACTUALLY NOW WORSE. ONGOING ISSUE UNRESOLVED.
Other or unspecified, Feb 15, 2017
CARBON MONOXIDE SMELL IS PREVALENT IN THE CABIN ESPECIALLY WHILE AC UNIT IS CIRCULATING. SMELLS SOUR OR LIKE ROTTEN EGGS. I'VE OWNED THE CAR LESS THAN 6 MONTHS AND USE IT FOR BUSINESS TRAVEL, SPENDING MANY HOURS AT A TIME IN THE CAR. AFTER CONDUCTING RESEARCH I SEE THAT THIS IS A COMMON COMPLAINT AND PEOPLE HAVE LOST CONSCIOUSNESS. VERY SERIOUS ISSUE WHICH FORD HAS NOT ADDRESSED.
Other or unspecified, Feb 15, 2017
VEHICLE HAS AN INTERMITTENT "SULFUR" EXHAUST SMELL IN THE CABIN. IT IS SO STRONG IT IS HARD TO BREATHE. SEEMS TO BE THE WORST WHEN THE VEHICLE IS PARKED OR AT SLOW MOVEMENT. WE HAVE HAD IT IN 2 DIFFERENT DEALERSHIPS & THE SECOND DEALERSHIP IS HELPING US WITH THE ISSUE. ITS BEEN THERE 2 MONTHS & EVERYTHING THEY HAVE TRIED HAS NOT WORKED, BUT THEY ARE STILL CURRENTLY WORKING ON THE ISSUE. VEHICLE HAS 13,500 MILES.
Other or unspecified, Feb 15, 2017
AS WITH OTHER FORD EXPLORER VEHICLES, THERE IS A STRONG SMELL WHILE ACCELERATING, LIKE BAD EXHAUST FUMES OR SOMETHING LIKE THAT.
Other or unspecified, Feb 15, 2017
ABOVE 60 MPH, WHEN ACCELERATING TO PASS ANOTHER VEHICLE OR CLIMBING UP A GRADE, IF THE ENGINE DOWNSHIFTS TO A LOWER GEAR, A STRONG EXHAUST ODOR ENTERS THE CABIN. WHEN THE VEHICLE'S OPERATION RETURNS TO NORMAL, THE ODOR DISSIPATES WITHIN ABOUT 15 SECONDS. THE ENTIRE EVENT IS OVER WITHIN A MINUTE.
Other or unspecified, Feb 15, 2017
SEVERAL TIMES WHEN DRIVING TWO OF MY CHILDREN AGES 2 AND 10 COMPLAINED OF A BAD SMELL COMING FROM THE THIRD ROW SEATING. THEY BOTH BECAME STRANGELY ILL, BUT ONLY MY 2YO BEGAN VOMITING. MY 10 TO COMPLAINED OF BEING LIGHT HEADED DURING SEVERAL LONG TRIPS. I NOTICED ON MANY OCCASIONS THAT DURING HIGH ACCELERATION ANYONE THAT SITS IN THE THIRD ROW COMPLAINS OF STOMACH ACHES AFTER A LENGTHY TIME IN THE VEHICLE. I CHALKED IT UP TO CAR SICKNESS, BUT REMEMBERED THIS ONLY BECAME RELEVANT WHEN LEASING THIS FORD. PLEASE HELP US. I HAVE THREE KIDS AND NO OTHER VEHICLE. THIS ALL STARTED THIS PAST SUMMER.
Other or unspecified, Feb 14, 2017
THERE IS A HEAVY SMELL OF TRASH/ROTTEN EGGS THAT STARTED IN NOVEMBER 2016 IN MY 2016 EXPLORER WITH 35,XXX MILES ON IT. THE LOCAL DEALERSHIP TOLD ME I NEEDED TO PAY OUT OF POCKET ($140.00/HOUR) FOR THEM TO SEARCH FOR A "DEAD ANIMAL". EVEN THOUGH IT THERE WAS ABSOLUTELY NO SIGNS OF ANIMAL DROPPINGS OR CHEWING. THEY ASKED THAT I RETURN THE RENTAL CAR. MY EXPLORER WAS RETURNED TO ME WITH NO ODOR (CAR WAS NOT RUNNING FOR DAYS). THAT WOULD TELL YOU RIGHT THERE THAT IT ISN'T AN ANIMAL. WHY WOULD THE SMELL GO AWAY COMPLETELY IF THE DEAD ANIMAL WAS JUST IN THERE 24-HOURS BEFORE? THE MINUTE THE AIR CONDITIONING WAS TURNED ON THE ODOR WAS BACK. OVER THE WINTER THERE WAS ONLY AN ODOR WHEN USING THE AUTOMATIC START (DEFAULT TO TURN ON DEFROST). NOW THAT WE ARE HAVING WARMER WEATHER THE SMELL IS BACK IN FULL FORCE WITH THE AIR CONDITIONING. I HAVE AN APPOINTMENT AT ANOTHER DEALER FOR MARCH. IT IS NOW OUT OF THE MANUFACTURER WARRANTY (40,XXX MILES). SUCH A DISAPPOINTMENT. I SENT AN EMAIL TO FORD DIRECTLY WITH ABSOLUTELY NO RESPONSE IN NOVEMBER.
Other or unspecified, Feb 14, 2017
WIFE WAS DRIVING VEHICLE IN STOP AND GO TRAFFIC AND NOTICED A BURNING SMELL TO THE POINT WHERE SHE ROLLED DOWN WINDOWS TO AIR THE VEHICLE OUT. TOOK TO LOCAL FORD STORE KISSEE IN CLAREMORE OK IMMEDIATELY. THEY COULD NOT PINPOINT THE ISSUE BUT TOLD US OF SIMILAR ISSUE WITH EXHAUST ON 2012-2014 AND 15 MODELS BUT THAT FORD HAD NOT MENTIONED ANYTHING ABOUT 2016. PLANNED TO TAKE VEHICLE BACK A WEEK LATER BUT IT DID NOT REOCCUR SO WE DECIDED IT MUST HAVE BEEN BECAUSE IT WAS NEW AND SOMETHING BURNED OFF LIKE AN OIL. SINCE THAT TIME I HAVE NOTICED MAYBE 1 OR 2 TIMES WHERE THERE WAS A SLIGHT SMELL BUT NOTHING ALARMING. THE EXPLORER WAS PURCHASED IN NOV 2016. AT THE TIME OF TAKING TO FORD STORE, AROUND 3K MILES. I AM WRITING NOW BECAUSE THIS APPEARS TO BE SIMILAR TO OTHERS MENTIONED IN A NEWS STORY.
Other or unspecified, Feb 14, 2017
EXHAUST FUMES (CARBON MONOXIDE) IS COMING INTO THE CABIN UNDER HEAVY ACCELERATION. IT DOESN'T MATTER WHETHER THE AC IS ON OR OFF. USUALLY HAPPENS WHEN MERGING ONTO THE FREEWAY. CAUSING HEALTH PROBLEMS, AND HAVE A NEWBORN.
Other or unspecified, Feb 13, 2017
EXHAUST GAS SMELL INSIDE CABIN. PRIMARY DRIVER HAS BEEN EXPERIENCING HEADACHES. VEHICLE HAS 6,000 MILES ON IT. THIS IS A 2016 MODEL.
Other or unspecified, Feb 13, 2017
BAD SMELL IN CABIN, AFTER WATCHING REPORT ON CBS NEWS WORRIED ABOUT EXHAUST LEAK. HAVE TAKEN IT TO FORD DEALERSHIP AND WE ARE UNABLE TO FIND OR RECREATE THE PROBLEM BUT COME BACK HOME AND THE SMELL/ORDER IS STILL IN CAR. WE NOTICE THE SMELL IN CLOSED AREAS AND AFTER WE PARK THE CAR ON CITY DRIVING. WOULD LIKE TO BE PART OF YOUR INVESTAGATION REGARDING THIS ISSUE
Other or unspecified, Feb 13, 2017
VEHICLE LEAKS EXHAUST FUMES IN TO THE CABIN DURING ACCELERATION.
Other or unspecified, Engine, Fuel/propulsion system, Feb 8, 2017
WHILE DRIVING OUT OF THE SUBDIVISION THE CAR STALLED. THE WRENCH LIGHT CAME ON. WE PARKED IT AND TOOK ANOTHER CAR WE HAD AT THE TIME. WE WILL MAKE MENTION OF IT TOMORROW WHEN I CALL THE DEALER AND ADD IT THE SERVICE TICKET REGARDING THE EXHAUST PROBLEM.
Structure, Other or unspecified, Engine, Feb 8, 2017
WE TOOK OUR 2016 EXPLORER LIMITED BACK TO THE SHOP FOR THE SECOND TIME AFTER SMELLING EXHAUST IN THE CABIN AGAIN WHILE IN OPERATION. DURING THE FIRST VISIT THE DEALER BEGAN DISCUSSING THE FORD REPAIR BULLETIN THAT CAME OUT 30 DAYS OR SO AGO THAT WAS TO FIX THE EXHAUST LEAK. HOWEVER, AFTER A COUPLE OF HOURS LATER WE RECEIVED A CALL THAT THE BULLETIN HE REFERENCED WAS SPECIFICALLY FOR 2011 THRU 2015". WE WERE TOLD THAT PER THE BULLETIN THE EXHAUST SYSTEM FROM THE ENGINE MANIFOLD TO THE TAIL PIPE GETS REPLACED, A FRESH AIR VENT NEAR THE REAR OF THE VEHICLE GETS "RE-ROUTED" AND THE BUMPER COMES OFF TO GAIN ACCESS TO SOME METAL SEAMS NEEDED TO BE FILLED. OUR SERVICE REPRESENTATIVE STATED HIS HANDS WERE TIED AND COULD NOT DO ANYTHING MORE THAN TAKE IT IN A CHECK IT OUT. THEY CALLED A FOUND THE EXHAUST OUTLETS WERE RECESSED TOO FAR INTO THE BUMPER AND RESET THEM TO THE ORIGINAL POSITION. WE PICKED IT UP MONDAY AND THEN DRIVING IT TUESDAY THIS WEEK A HORRIBLE SMELL CAME TOR THE CABIN AND TOOK MY BREATH AWAY. BLACK SMOKE WAS COMING OUT OF THE EXHAUST PIPE. WE TOOK IT BACK TO THE DEALER YESTERDAY.
Other or unspecified, Jan 17, 2017
WHEN ACCELERATING EXHAUST FUMES ENTER CABIN. THIS HAPPENS NO MATTER IF THE AC IS ON OR OFF AND NO MATTER IF THE VENT IS ON OR OFF. VEHICLE HAS BEEN TO FORD DEALERSHIP TWICE RESULTING IN THEM KEEPING IT 43 WORKING DAYS. THE VEHICLE HAS BEEN DOING THIS SINCE PURCHASED. WE PURCHASED THIS EXPLORER NEW HOWEVER IT HAD APPROXIMATELY 160 MILES ON IT. WE ORIGINALLY THOUGHT THE SMELL WAS JUST THE NEW WEARING OR THE ENGINE BREAKING IN, BUT AFTER A FEW THOUSAND MILES IT WAS EVIDENT SOMETHING IS NOT RIGHT. I KNOW ALL EXPLORERS DON'T HAVE THIS PROBLEM BECAUSE I PREVIOUSLY HAD A 2013 EXPLORER AS A COMPANY VEHICLE IDENTICAL TO THIS ONE AND IT NEVER HAD THIS PROBLEM. THE DEALERSHIP FINALLY TOLD ME TO COME GET THE VEHICLE BECAUSE THEY HAVE DONE EVERYTHING FORD TOLD THEM TO DO TO FIX IT. THEY SAID I WILL HAVE TO TAKE IT UP WITH FORD CUSTOMER SERVICE. I'M NOT SURE IF CARBON MONOXIDE IS ENTERING THE VEHICLE BUT YOU CAN STAND AT THE REAR OF THE VEHICLE WHILE IT IS RUNNING AND THE SMELL COMING FROM THE EXHAUST IS THE SAME SMELL THAT ENTERS THE VEHICLE WHEN ACCELERATING. THE SMELL IS VERY HARSH SMELLS LIKE BURNT HAIR OR SULFUR. ON LONG TRIPS MY WIFE HAS HAD SEVERE HEADACHES. THIS EXPLORER IS THE VEHICLE MY WIFE AND KIDS (AGES 14, 5, & 2) USE TO GET TO WORK AND SCHOOL; I NEED TO GET THIS VEHICLE REPAIRED OR REPLACED. PLEASE HELP!!
Electrical system, Other or unspecified, Engine, Jan 5, 2017
I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.
Other or unspecified, Jan 5, 2017
WHILE MY 2016 FORD EXPLORER IS RUNNING AND STOPPED/PARKED THE CABIN FILLS UP WITH EXHAUST. THIS ONLY OCCURS WHILE AC/HEATER FAN IS RUNNING AT THE SAME TIME. I TOOK IT TO A FORD DEALERSHIP AND THEY DID NOT FIND AN EXHAUST LEAK. I WOULD DISAGREE WITH THIS. I PLACED A CO2 DETECTOR IN THE CAR WHILE PARKED AND THE DETECTOR WENT OFF. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE EXHAUST LEAKING INTO THE CABIN OF FORD EXPLORERS.
Engine and engine cooling, Other or unspecified, Dec 19, 2016
CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR
Other or unspecified, Nov 23, 2016
EXCELLERATION ON AN INCLINE, HILL OR PASSING OTHER VEHICLES, CAB FILLS WITH NAUSEOUS FUMES. SMELLS LIKE A BAD CAT CONVERTER. THE FUMES CAN BE OVERPOWERING. TOOK THE VEHICLE BACK TO LAKE HAVASU CITY BRADLEY FORD DEALERSHIP. CAR WAS RETURNED TO US WITH ASSURANCE THE PROBLEM HAD BEEN RESOLVED, IT HASN'T, THE PROBLEM CONTINUES. WE TRANSPORT OUR 3 GRANDCHILDREN 60 MILES IN THIS VEHICLE ON A HIGHWAY THAT HAS STEEP INCLINES AND NOW FEAR ENDANGERING THEIR HEALTH AS WELL AS OUR OWN, WE ARE SENIORS. WAS INFORMED THAT THE ENGINEERS AT FORD ARE WORKING ON THE PROBLEM, BUT THE TSB HAD BEEN PERFORMED THAT CUTS THE AC RECYCLE FEATURE OFF UPON ENGINE LOAD, BUT WE ARE STILL GETTING THAT SMELL. I CAN'T EXPRESS MORE CONCERN ABOUT HOW UNSAFE THIS CO PROBLEM IS. I CAN'T RISK THE HEALTH OF MY GRANDCHILDREN OR OURSELVES. FORD EITHER NEEDS TO REFUND MY MONEY OR OFFER A PERMANENT FIX TO THE PROBLEM. THESE ARE ROLLING GAS CHAMBERS. MAY TRY TO UNDO THE DEAL ON THIS CAR. THEY HAVE HAD TO DO THIS ON ANOTHER CUSTOMERS VEHICLE BECAUSE OF THIS PROBLEM