2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints: other or unspecified
430 reports, newest first. Show all
Other or unspecified, Apr 30, 2019
VERY STRONG SULFUR SMELL INSIDE THE CABIN WHEN THE HEAT OR VENT IS TURNED ON WITH OUTSIDE AIR. SMELL DISAPPEARED WHEN IT WAS SWITCHED TO RECIRCULATE THE INSIDE AIR.
Other or unspecified, Apr 27, 2019
I HAVE HAD TWO INCIDENTS OF DIZZINESS WHILE DRIVING OUR 2016 FORD EXPLORER. BOTH TIMES I'VE BEEN TO THE DOCTOR. THIS LAST TIME TO THE EMERGENCY ROOM AND HAD COMPLETE WORK UP INCLUDING CAT SCAN. THEY CAN FIND NOTHING. IT WAS ONLY AFTER TODAY'S ER VISIT THAT MY HUSBAND REMEMBERED A NEW STORY ABOUT FORD EXPLORES AND DRIVERS GETTING DIZZY AND ACCIDENTS. WE STARTED GOOGLING THE FORD EXPLORER AND READ THAT THE NHTSA IS CURRENTLY STILL INVESTIGATING THIS POSSIBILITY OF CARBON MONOXIDE IN FORD EXPLORER CABINS. WE HAVE OWNED THIS VEHICLE FOR 14 MONTHS. THE FIRST INCIDENT WAS ON 4/2519 THE SECOND ON 4/27/19. UNFORTUNATELY WHEN WE THOUGHT OF THIS ISSUE, IT WAS TOO FAR PAST THE INCIDENT TO HAVE MY BLOOD WORK CHECK FOR CARBON MONOXIDE
Other or unspecified, Fuel/propulsion system, Apr 23, 2019, crash, fire
ON 3/21/19 I WAS DRIVING WHEN A CAR STOPPED IN FRONT OF ME AND I HIT THEM. MY AIRBAG WENT OFF AND WAS SMOKING BLACK SMOKE. THERE WAS ALSO A FIRE, ABOUT 1.5 FT TALL THAT APPEARED FROM THE PASSENGER SIDE OF THE HOOD. I SAT IN SHOCK UNTIL SOMEONE TOLD ME TO GET OUT. I GOT OUT AND GRABBED MY 4 YEAR OLD DAUGHTER. SHE WAS IN A CAR SEAT AND STILL SECURED AFTER THE ACCIDENT. THANKFULLY WE WERE NOT SERIOUSLY INJURED. WE SAT WATCHING MY CAR QUICKLY ENGULF IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE CAR WAS PRETTY MUCH ALL BURNED. I LOST A LOT OF VALUABLE AND SENTIMENTAL PERSONAL BELONGINGS IN MY CAR WHICH INSURANCE DOES NOT COVER THE COST OF. IT WAS A TERRIFYING EXPERIENCE TO GO THROUGH FOR MY DAUGHTER AND I. I DO NOT BELIEVE THAT A MINOR ACCIDENT SHOULD CAUSE A FIRE LIKE THIS. I HAVE REACHED OUT FOR FORD MULTIPLE TIMES AND THEY WILL NOT INVESTIGATE WHICH I FIND EXTREMELY FRUSTRATING. I WOULD LIKE TO PREVENT THIS HORRIBLE THING HAPPENING TO SOMEONE ELSE. ALTHOUGH WE WERE NOT INJURED IT COULD HAVE BEEN A LOT WORSE, AND EVEN DEADLY.
Structure, Other or unspecified, Fuel/propulsion system, Apr 17, 2019
ONE MORNING, I BEGAN TO SMELL A SULFUR OR GAS-LIKE SMELL INSIDE THE CAR. I THOUGHT NOTHING OF IT BUT IT PERSISTED FROM 5:00 A.M. -9:00 A.M. MY 7 YEAR OLD SON EVEN SMELLED IT WHEN ENTERING THE CAR. AFTER DROPPING HIM OFF AT SCHOOL I DROVE TO DEALERSHIP TO GET IT INSPECTED. DURING THAT DRIVE, WITH THE WINDOWS CRACKED, I BEGAN TO FEEL A DULL HEADACHE, DIZZINESS AND MUSCLE WEAKNESS. ONCE I DROPPED MY CAR OFF FOR INSPECTION AND WAS OUT OF THE CAR I DIDN'T FEEL ANY BETTER AND MY HEADACHE AND WEAKNESS GOT WORSE. MY WIFE TOOK ME TO THE ER OUT OF PRECAUTION AND AFTER BLOODWORK WAS TAKEN, I WAS CONFIRMED TO HAVE HAD CARBON MONOXIDE POISONING. I AM A NON-SMOKER AND MY COHB LEVELS WERE TWICE THAT OF A NON-SMOKER : 3.8% IT WAS RAINING OUT SO I COULD NOT UNROLLI WINDOWS AS MUCH AS I WANTED TO. I WAS NOT DRIVING WITH THE A/C ON, WAS NOT SITTING IDLE. MINIMUM SPEED WAS 5-10 MPH AND MAX SPEED WAS 70 MPH FORD IDENTIFIED THE SMELL AS A FAILING PTU BUT CLAIMED THERE WAS NO CO PRESENT AFTER DRIVING THE VEHICLE WITH A CO SENSOR INSIDE THE CAB. I HAVE OWNED THE VEHICLE FOR 32 MONTHS WITH NO ISSUE BUT I CANNOT IGNORE THAT I DID IN FACT HAVE CARBON MONOXIDE EXPOSURE IMMEDIATELY FOLLOWING THE EXISTENCE OF THE STRONG SULFUR SMELL SHOWING UP. I AM NOT CONVINCED CARBON MONOXIDE GETTING INSIDE THE VEHICLE WILL NOT HAPPEN AGAIN.
Other or unspecified, Mar 21, 2019
I HAVE HAD MY FORD EXPLORER FOR ALMOST TWO MONTHS AND JUST TOOK MY FIRST LONG TRIP. I TRAVELED 6 HOURS IN THE CAR STOPPING TWICE FOR REST STOP BREAKS. ABOUT 4 HOURS INTO THE TRIP I BEGAN EXPERIENCING DIZZINESS AND NAUSEA. THESE SYMPTOMS CONTINUED FOR APPROXIMATELY THREE HOURS AFTER ARRIVING AT MY DESTINATION. THE VEHICLE WAS DRIVEN ON THE HIGHWAY WITH HEAT ON AND BEING RECIRCULATED THROUGH THE ENTIRE DRIVE. I SAW A NEWS ARTICLE REGUARDING THE CONCERNS OVER FORD EXPLORERS CARBON MONOXIDE CONCERNS AND THOUGHT I MIGHT HAVE EXPERIENCED IT. I NEVER GET SICK OR EXPERIENCE MOTION SICKNESS.
Other or unspecified, Mar 1, 2019
WHEN DRIVING THE 2016 FORD EXPLORER LIMITED, HAVING THE VEHICLE IN CIRCULATION MODE, AND GOING ABOVE 4000 RPMS, CARBON MONOXIDE IS ENTERING MY VEHICLE. I HAVE PURCHASED AN CO METER THAT READS A LITTLE AS 9PPM. IT EASILY GETS UP OVER 15PPM AND SMELLS TERRIBLE. LIKE ROTTEN EGGS. I MUST ROLL DOWN THE WINDOWS AND WAIT IN ORDER FOR THE GAS TO DISSIPATE. IT'S VERY DANGEROUS. IT HAPPENS WHILE IN MOTION, STATIONARY DOESN'T SEEM TO CAUSE ANY LEAKS. I DON'T HAVE PICTURES BUT WILL TAKE SOME IMMEDIATELY IN CASE THERE NEEDED.
Steering, Other or unspecified, Engine, Feb 25, 2019
"TAKATA RECALL "WAS DRIVING SLOWLY MAKING TURN AND SUDDENLY COULD NOT MOVE STEERING WHEEL BUT VEHICLE WAS STILL MOVING A BIT .. COULD NOT STOP IT ... COULD NOT GO FORWARD ... NO BACKWARD ....THANKS GOD THAT WAS IN THE ALLEY WITH NO PEOPLE OTHERWISE SOMEBODY WOULD GET HIT... JUST CARS AROUND BUT I DID NOT HIT ANY ...THANKS GOD ...HORIBLE EXPERIENCE ...
Other or unspecified, Feb 21, 2019
CARBON MONOXIDE INSIDE THE CABIN
Steering, Power train, Other or unspecified, Feb 17, 2019
VEHICLE STEERING BECAME STIFF WHILE DRIVING IN A PARKING LOT, WITH MULTIPLE ERRORS. CANNOT DRIVE VEHICLE SAFELY. HAPPENED WITHOUT WARNING. -HILL START ASSIST NOT AVAILABLE -SERVICE ADVANCETRAC -TERRAIN MANAGEMENT SYSTEM FAULT
Other or unspecified, Feb 17, 2019
EVERY TIME I DRIVE THE EXPLORER I GET TERRIBLE HEADACHES. MY 11 YEAR OLD DAUGHTER COMPLAINS OF THE SAME THING. HAVE TO KEEP WINDOWS CRACKED TO LET BAD SMELL OUT OF THE CABIN. WHEN WALKING NEAR CAR YOU CAN SMELL IT AND FILLS GARAGE WITH TERRIBLE SMELL
Other or unspecified, Feb 13, 2019
I HAVE HAD THE EXHAUST RECALL REPAIR BUT STILL I SMELL THE ROTTEN EGG SMELL INSIDE MY CAR. I HAVE MADE SURE TO TEST QUICK ACCELERATION WITH AND WITHOUT AIR RECIRCULATING. IT'S THE SAME RESULT. MY 'REPAIR' IS NOT SAFE OR SATISFACTORY.
Other or unspecified, Feb 12, 2019
THE REAR WINDSHIELD SHATTERED WITHOUT ANY OBJECT COMING INTO CONTACT WITH IT.
Other or unspecified, Jan 29, 2019
STARTED THE CAR AND NOTICED A STRONG OIL BURNING SMELL AND A RATTLE WHEN I DROVE IT FOUND OUT IT THE TRANSFER CASE WAS BROKEN. OUT OF WARRANTY BY 3K MILES DEALER SAYS THIS IS A FREQUENT ISSUE WITH EXPLORERS GONNA COST ABOUT $2000 TO FIX. JUST BOUGH THE CAR IN OCTOBER.
Power train, Other or unspecified, Engine, Jan 18, 2019
WHEN YOU DRIVES SLOWLY IN BETWEEN 15MPH TO 20MPH 2ND TO 3RD GEAR SHIFTING IT GAVES TUGG WHEN IT WAS IN WARRENTY I BRING TO FORD DELARSHIP BUT THEY SAID EVERYTHING IS OK NEVER RECOMMEND FORD IT WAS MY 1ST EXPERIENCE WITH FORD BUT ALL CRAP CARS AND SUVS
Other or unspecified, Jan 5, 2019
I OWN A 2016 FORD EXPLORER WITH 35,611 MILES. ON 01/01/2019, MY WIFE ARRIVED HOME IN THE EXPLORER AND I GET IN THE CAR. IMMEDIATELY I NOTICE IT REEKS OF ROTTEN EGG/SULPHUR. THE SMELL WAS MAKING ME FEEL NAUSEOUS AND LIGHT HEADED. MY WIFE EXPLAINS THAT SMELL HAS BEEN OCCURRING FOR ABOUT A WEEK AND A HALF, AND SHE CHALKED IT UP TO BEING PREGNANT AND HAVING A SENSITIVE SENSE OF SMELL. SHE STATED THAT SHE HAD BEEN GETTING HEADACHES FREQUENTLY AND NAUSEA AS WELL. I OBSERVE THE SMELL IS COMING THROUGH THE AIR CIRCULATION SYSTEM AND THAT IT IS STRONGER IN THE REAR OF THE VEHICLE. I THEN SHUT THE ENTIRE CLIMATE CONTROL OFF-NO AIR CIRCULATION AT ALL, AND THE SMELL IS STILL COMING IN THE VEHICLE. NOT AS INTENSELY, BUT STILL NOTICEABLE. AND THIS IS WHILE DRIVING OR PARKED. AFTER THIS I COMPLETED RESEARCH ON THE TOPIC AND FIND THIS IS A PRETTY COMMON PROBLEM WITH 2011-2017 EXPLORERS AND THAT PEOPLE HAVE BEEN GETTING CO2 POISONING FROM THIS DEFECT. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK, AIR ON OR OFF. THERE IS A HEAVIER SULFUR SMELL WHEN THE VEHICLE IS IN MOTION. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND I AM FRUSTRATED THERE HAS NOT BEEN A SAFETY RECALL. I CALLED THE FORD DEALER I BOUGHT THE EXPLORER FROM, AND THEY TOLD ME THAT THE 17-N03 REPAIR HAD ALREADY BEEN COMPLETED IN FEBRUARY 2018. CLEARLY THE 17-N03 REPAIR HAS NOT BEEN WORKING FOR ME OR OTHER FOLKS. FORD HAS PUT ANOTHER TSB OUT THAT IS APPARENTLY MORE THOROUGH. MY FORD IS CURRENTLY IN THE SHOP GETTING THE NEWEST FORD TSB REPAIR FOR THE EXHAUST/C02 ISSUE. MY TRUST IS LOST IN FORD AND FEEL THAT THEY ARE PUTTING THEIR PROFIT AHEAD OF BEING ETHICAL. I AM CONFIDENT THAT NO CONSUMER WITH PRIOR KNOWLEDGE OF THIS DEFECT WOULD WANT TO PURCHASE THESE FORD EXPLORERS. WE ALSO FOUND OUT THAT WE BOUGHT THE VEHICLE FROM A LOCAL FORD DEALER WITHOUT BEING TOLD THERE WAS AN OUTSTANDING TSB REGARDING THIS ISSUE. THANKS
Other or unspecified, Jan 4, 2019
I WAS DRIVING DOWN THE HIGHWAY (RT. 84) IN PA AND ALL OF A SUDDEN I HEARD A REALLY LOUD "POP" NOISE. I THOUGH THAT I BLEW A TIRE BUT MY GAUGES WERE ALL FINE. THEN I STARTED TO HEAR THE WIND AS IF A WINDOW BROKE. I ARRIVED AT MY DESTINATION TO FIND OUT THAT MY SUNROOF HAD EXPLODED. IF THE INSIDE SCREEN WASN'T SHUT (ITS NORMALLY OPEN) I WOULD HAVE BEEN COMPLETELY COVERED IN GLASS! THE FOLLOWING DAY I TOOK THE CAR BACK TO THE DEALERSHIP (WHERE I BOUGHT IT & ALL SERVICING IS DONE). I WAS NOT PLEASED WITH THE LACK OF SERVICE THAT I RECEIVED. THE SERVICE MAN TRIED TO TELL ME THAT A ROCK MUST HAVE HIT IT AND IT IS ALSO NOT COVERED UNDER THE WARRANTY. SO I HAD TO SUBMIT AN INSURANCE CLAIM, WAIT FOR A CALL FROM THE ADJUSTER, MAKE AN APPOINTMENT WITH THE ADJUSTER, HAVE THE PARTS ORDERED AND WAIT FOR IT TO BE COMPLETE.
Other or unspecified, Engine, Dec 20, 2018
ROTTEN EGG SULFER SMELL DURING ACCELERATION UP HILLS OR FAST ACCELERATION, HAD FORD RECALL UPGRADES AND SMELL STILL THERE
Other or unspecified, Dec 3, 2018
FOR THE LAST 5 DAYS THERE HAS BEEN A STRONG EXSAUST SMELL IN THE CABIN BAD ENOUGH YOU HAVE TO ROLL THE WINDOWS DOWN AND GET A HEADACHE ! YOU SMELL IT DRIVING AND A STRING SMELL WHEN YOU ARE SITTING AND TURN THE CAR OFF
Other or unspecified, Nov 19, 2018
VEHICLE WAS "REPAIRED' TO PREVENT SMELL OF EXHAUST FUMES, WHICH ARE CAUSING HEADACHES AND FEELING LIGHT HEADED, BUT THE ISSUE IS STILL PERSISTENT. IT OCCURS ABOUT 10 SECONDS AFTER ACCELERATING THE VEHICLE. THIS IS A HUGE HAZARD AS WHOMEVER IS DRIVING THE CAR CAN POTENTIALLY PASS OUT FROM THE FUMES AND CAUSE A MAJOR ACCIDENT RESULTING IN DEATHS AND INJURIES. FORD HAS TO FIND A SOLUTION TO THIS PROBLEM AFFECTING MANY OWNERS.
Other or unspecified, Nov 14, 2018
WE ARE NOTICING VERY BAD EXHAUST LEAKAGE INTO THE CABIN. MY WIFE STARTED COMPLAINING OF HEADACHES AFTER DRIVING. I DROVE IT 60 MILES AND WAS DIZZY AND NAUSEOUS AND HAD A HEAD ACHE. DROVE WITH SOME FAMILY FRIENDS ONE IS A MECHANIC AND HE SAID THERE IS DEFINETLY A PROBLEM AS WELL AND THEY WERE FEELING SICK AFTER ABOUT 20 MINUTES OF DRIVING. THIS IS A VERY COMMON PROBLEM WITH EXPLORERS AFTER DOING SOME QUICK RESEARCH AND I'M VERY DISTURBED THIS HAS NOT BEEN ADDRESSED WITH A RECALL. RIGHT NOW IT'S USELESS SITTING IN THE GARAGE AS WE ARE GETTING HEADACHES JUST ON SHORT TRIPS THRU TOWN.
Other or unspecified, Nov 6, 2018
I BOUGHT THIS CAR USED WITH ABOUT 19,000 MILES ON IT IN FEBRUARY, 2018. SHORTLY AFTER BUYING IT I NOTICED THE SMELL OF EXHAUST FUMES IN THE CABIN AT TIMES, SOMETIMES WHILE AT IDLE, OTHER TIMES WHILE DRIVING. I TOOK IT BACK TO THE DEALER ON MAY 11, 2018 FOR SERVICE OF SEVERAL ISSUES INCLUDING THIS ONE. THEY PERFORMED THE WORK OF A RECALL (#17N03). I'VE CONTINUED TO NOTICE EXHAUST SMELLS IN THE CABIN FROM TIME TO TIME BOTH WHEN IDLING AND WHEN DRIVING, AND SO PURCHASED A CARBON MONOXIDE DETECTOR FOR CARS. AT TIMES IT ALARMS INDICATING THERE IS CO IN THE CABIN. I TOOK THE VEHICLE TO ANOTHER DEALER ON NOVEMBER 6, 2018 WHERE THEY INSPECTED THE VEHICLE, THE EXHAUST SYSTEM AND VERIFIED THAT THE OTHER DEALER INDEED PERFORMED THE RECALL AND IT WAS DONE PROPERLY. I WAS TOLD THERE IS NOTHING MORE THAN CAN BE DONE TO RESOLVE THIS ISSUE.
Other or unspecified, Oct 31, 2018
CARBON MONOXIDE POISIONING. LEVEL WAS 7.2 WHEN I WENT TO ER.
Structure, Other or unspecified, Engine, Sep 9, 2018
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Other or unspecified, Sep 6, 2018
YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY
Other or unspecified, Sep 1, 2018
I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.