2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Steering, Jun 13, 2020
I WOULD LIKE TO SHARE MY FORD EXPERIENCE WITH MY 2016 FORD EXPLORER LIMITED EDITION THAT WAS BOUGHT FROM HIGLEY FORD. AT 64,000 MILES... YES 4,000 OVER MY WARRANTY MY COMPUTER MODULE FRIED AND I HAD TO REPLACE THAT... $1500 OUT OF MY POCKET... THEN LAST SUMMER MY AC QUIT WORKING FOLLOWED BY MY DRIVERS SIDE SEAT HEATER AND MIRROR ON MY VISOR... THEN HERE RECENTLY I COULD SMELL SOMETHING LIKE BURNT RUBBER AND FOUND OUT SOME SEAL POPPED OFF SO OIL WAS LEAKING.... WHICH IS IN A SPOT THAT YOU CAN'T GET TO UNLESS YOU TAKE THINGS APART...THEN NOW JUST FOUND OUT MY RACK AND PINION WENT OUT... THE STEERING (PART ALONE COSTS $1500)!!! I WAS TOLD I SHOULD HAVE BOUGHT THE EXTENDED WARRANTY AND THAT WAS ALL I GOT. REALLY!!!!!!! ESPECIALLY THE RACK AND PINION! HOW THE HELL DOES THAT GO OUT...I'M A NIGHT NURSE THAT DRIVES TO WORK AND BACK AND THAT'S ABOUT ALL! I'VE NEVER BEEN IN AN ACCIDENT, IN THE DITCH AND I DON'T TEAR AROUND IN MY CAR. I CAN UNDERSTAND MAYBE A COMPUTER THING HAPPENING BECAUSE WELL... COMPUTERS ARE COMPUTERS... BUT ALL OF THOSE THINGS GOING WRONG WITH 1 VEHICLE! AND IT'S SUPPOSED TO BE A NICE VEHICLE!!! LET ME JUST SAY... I FEEL VERY SCREWED. *TR
Air bags, Jun 11, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAGS WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS 52,000. *LN CONSUMER STATED THE FIRST TIME MECHANIC TIGHTENED THE CONNECTORS SECOND TIME THE HARNESS WAS REPLACED AND THE THIRD TIME MECHANIC SAYS HARNESS NEEDED TO BE REPLACED AGAIN AND THE CONSUMER NEEDS TO FOOT THE BILL EVEN THOUGH IT IS WITHIN WARRANTY PERIOD.*JB
Steering, Jun 10, 2020
I WAS DRIVING MY 2016 FORD EXPLORER ON MY LAST LEFT TURN TO MY HOUSE THE VEHICLE'S POWER STEERING COMPLETELY LOCKED UP I WASN'T ABLE TO STEER MY VEHICLE I HAD TO PUSH THE SUV BACK TO THE HOUSE.THERE WAS 3 LIGHTS CAME ON COME ON THE DASH BOARD WITH THESE MESSAGES.. 1 HILL START ASSIST NOT AVAILABLE..(I DON'T THINK THAT ITS EQUIPPED WITH THIS FUTURE) PRESS THE OK BOTTOM.SECOND LIGHT.. SERVICE ADVANCE TRACK THIRD LIGHT..STEERING ASSIST FAULT SERVICE REQUIRED.CANT DRIVE THE VEHICLE ANY MORE. NOW THERE ARE 203 COMPLAINS JUST ON STEERING MOST ARE ALL ABOUT STEERING WHEEL LOCKING UP.THIS IS SOMETHING WAY SERIOUS MOST OF THIS SUV'S ARE THE WIFE CAR ALWAYS PACK WITH CHILDREN. THE NHTSA AND FORD SHOULD REALLY LOOK N TO THIS JUST BEFORE ONE OF OUR LOVE ONES IS DRIVING ON THE FREEWAY AT 75 MPH AND IT LOCKS ON THEM IT WOULD BE A TERRIBLE ACCIDENT.NOW IF THE NHTSA AND FORD KNOWS ABOUT THIS PROBLEM THEY SHOULD BE HELD RESPONSIBLE FOR LOST AND OR DAMAGE THAT MY OCCUR.IF THIS WAS SOMETHING SMALL AND CHEAP TO FIX THE OWNERS OF THIS SUV WOULD PROBABLY FIX IT BUT WE ARE TALKING ABOUT $2300-$3000 DOLLARS. WE ARE TALKING ABOUT 4 YEAR OLD SUV WITH THIS KIND OF A PROBLEM ITS A $18000 SUV.. ITS IS A PROBLEM THAT FORD WITH NO HESITATION SHOULD BE FIXING....PEOPLE PLEASE UPLOAD YOUR PROBLEMS LET THEM KNOW WE ARE THE CONSUMER THEY ARE WHO THEY ARE BECAUSE WE BUY FROM THEM THEY SHOULD BE MORE RESPONSIBLE. *TR
Steering, Jun 9, 2020
THE 2016 EXPLORER EXPERIENCED A CLUCKING SOUND AND THE STEERING WOULD HITCH WHILE TURNING AT APPROX 50K MILES. VEHICLE WAS TAKEN TO DEALER BUT DEALER COULD NOT RECREATE. AT 60K MILES THERE WAS A CONSTANT CLUNKING AND STEERING STICKING WHILE TURNING THE WHEEL. VEHICLE WAS RETURNED TO DEALER FOR REVIEW, DEALER CONFIRMED THE RACK AND PINION WAS FAILING AND WAS A MAJOR SAFETY ISSUE. DEALER ALSO CONFIRMED THEY HAVE TO REPLACE MANY RACK AND PINIONS FOR EXPLORERS AND IT IS A PROBLEM BUT HEY CAN ONLY DO WHAT FORD INSTRUCTS. AFTER REVIEW ON THE NHTSA.GOV SITE, THERE ARE OVER 200 COMPLAINTS FOR THE SAME ISSUE WITH THE RACK AND PINION SYSTEM THAT OCCURS FROM 30K TO 60K MILES. THIS IS AN ISSUE THAT IS NOT BEING DEALT WITH BY THE MANUFACTURER AND NEEDS TO BE ADDRESSED SINCE MOST OF THESE VEHICLES ARE NOW HITTING THIS MILEAGE RANGE. *TR
Steering, Jun 8, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING ELECTRONIC CONTROL MODULE FAILED ON SEVERAL OCCASIONS WHILE DRIVING AND ATTEMPTING TO STEER THE VEHICLE IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO MITCHELL SELIG FORD (801 BLOOMFIELD AVE, WINDSOR, CT 06095, (860)688-3651), WHERE THE POWER STEERING RACK WAS REPLACED AT THE OWNER'S EXPENSE FOR $2,200. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 81,000.*DT*JB
Other or unspecified, Jun 6, 2020
VERY SOON AFTER ACCELERATING ANYWHERE NEAR FULL THROTTLE WE SMELL A BURNING TYPE EMISSIONS SMELL WITHIN THE CABIN OF THE VEHICLE. IT IS MOST NOTICEABLE IN THE BACKSEATS BUT IS ALARMING ENOUGH TO WHERE WE NEED TO OPEN THE WINDOWS EVERY TIME WE NEED TO ACCELERATE QUICKLY. *TR
Visibility, Other or unspecified, Jun 5, 2020
EMPLOYEE WAS DRIVING HOME FROM WORK. HE HAD WARMED UP HIS CAR BEFORE DRIVING ABOUT 10 MINUTES. ALL OF A SUDDEN HIS BACK WINDOW EXPLODED. WEATHER WAS COLDER. FOUND ONLINE THAT THERE WAS A PROBLEM WITH FORD'S WINDOWS HAVING ISSUES WITH WINDOWS GETTING TOO HOT AND THEN POPPING WHEN THE COLD AIR SURROUNDED IT.. *TR
Visibility, Other or unspecified, Jun 5, 2020
/EMPLOYEE STARTED THE CAR TO WARM IT UP AND THE BACK WINDOW EXPLODED. HAD TO HAVE BACK WINDOW REPLACED. VEHICLE HAD BEEN PARKED OVERNIGHT IN HIS DRIVEWAY. *TR
Steering, Jun 5, 2020
AT ABOUT 60,000 THE STEERING STARTED CATCHING. AT ANY SPEED THIS HAPPENED. IT WOULD FEEL LIKE THE TIRES WERE IN A RUT, THEN ALL OF A SUDDEN IT WOULD BREAK FREE, AND THE VEHICLE WOULD SUDDENLY SWERVE OVER ABOUT A FOOT. IT HAS GONE ON TO A GRINDING NOISE. VERY UNNERVING TO DRIVE AT HIGHWAY SPEED! FORD TELLS ME THE STEERING RACK IS BAD, AND SINCE IT'S OUT OF WARRANTY, THEY WILL NOT COVER REPAIRS. I'VE OWNED QUITE A FEW NON-FORD VEHICLES WITH OVER 150,000 MILES AND NEVER HAD A STEERING ISSUE WITH THEM. *TR
Steering, Jun 2, 2020
STEERING BECOMES STUCK WHILE MAKING A RIGHT OR LEFT TURN. THIS HAPPENED ON A STOP LIGHT WHILE TURNING. IT ALSO HAS A SLIDING/GRINDING FEEL WHEN TURNING THE WHEEL WHILE IN IDLE. ISSUE SEEMS TO BE A MANUFACTURING PROBLEM WITH FORD VEHICLES THAT HAVE THE ELECTRONIC STEERING WHEEL SYSTEM. *TR
Steering, May 28, 2020
I WENT TO PULL OUT OF MY DRIVEWAY AND MY VEHICLE'S POWER STEERING COMPLETELY LOCKED UP AND I WAS UNABLE TO STEER MY VEHICLE. I MANAGED TO AT LEAST BACK IT STRAIGHT BACK INTO MY DRIVEWAY TO BE OUT OF THE ROAD, AND CALLED THE CLOSEST FORD DEALERSHIP TO ME. I HAD 3 LIGHTS COME ON MY DASH WITH THESE MESSAGES; HILLSTART ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, AND STEERING ASSIST FAULT SERVICE REQUIRED. MY VEHICLE HAD TO BE TOWED TO THE DEALERSHIP, AND THE ENTIRE POWER STEERING HAS TO BE REPLACED, WHICH THE REPAIR COSTS $2300 TO FIX. IF I WOULD HAVE BEEN MOVING AT A FASTER SPEED THIS COULD HAVE BEEN A MUCH WORSE STORY, BECAUSE WHEN THE STEERING LOCKED UP YOU COULD NOT TURN THE STEERING WHEEL AT ALL. I HAVE FILED A COMPLAINT WITH FORD DIRECTLY, AND THEY HAVE SAID THERE IS NOTHING THEY CAN DO, BUT THIS IS A KNOWN PROBLEM AND A LOT OF OTHERS HAVE HAD THE EXACT SAME ISSUE WITH THEIR VEHICLE. BUT YET THEY REFUSE TO ISSUE A RECALL ON THIS. *TR
Steering, Suspension, May 20, 2020
THE RACK & PINION STEERING BROKE AND FORD IS REFUSING TO INCLUDE IT IN THE RECALL THEY HAVE ON THIS EXACT PROBLEM. *TR
Air bags, May 19, 2020
AIRBAG LIGHT COMES ON - WHEN LIGHT IS ON AIRBAGS DO NOT DEPLOY IN CASE OF AN ACCIDENT. TOOK TO DEALER TOLD WIRING HARNESS UNDER BACK SEATS NEED REPLACED, NOT COVERED UNDER WARRANTY. THIS IS AN ISSUE WITH MORE THAN JUST MY VEHICLE. THERE IS A FIX AND SHOULD BE A RECALL. *TR
Steering, May 19, 2020
2016 EXPLORER XLT WITH 70K MILES AND THE POWER STEERING STARTED TO FAIL REQUIRING THE STEERING RACK AND PINION TO BE REPLACED. SYMPTOM INCLUDED STICKING AND UNPREDICTABLE STEERING WHILE STOPPED AND AT ALL DRIVING SPEEDS AND CONDITIONS. *TR
Tires, May 18, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT HE HAD HANKOOK TIRES WHEN HE BOUGHT THE VEHICLE NEW. THE TIRE LINE, TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE TIRES WERE BALD BY THE TIME THE VEHICLE HAD 11,000 MILES. THE DEALER STATED THAT IT WAS NOT THEIR ISSUE AND TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER DECIDED TO AWARD THE CONTACT WITH A 20% CREDIT TO BUY SOME NEW TIRES. THE NEW TIRES WERE PLACED ON THE VEHICLE AND THEY WERE ALMOST BALD AT 34,000 MILES. THE MANUFACTURER ADVISED THE CONTACT TO RECALL THE DEALER COGSWELL FORD LOCATED AT 1900 E MAIN ST, RUSSELLVILLE, AR 72801 479-968-2665. THE DEALER HAD NOT BEEN RECONTACTED YET. THE CONTACT RESEARCHED AND FOUND THE ISSUE HAD OCCURRED IN MANY FORD EXPLORERS. THE FAILURE MILEAGE WAS 11,000.
Steering, May 5, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE RIGHT WITH AN ABNORMAL CLUNKING SOUND COMING FROM THE STEERING COLUMN. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE VEHICLE WAS NOT REPAIRED. FREEDOM FORD (3941 ADMIRAL PEARY HWY, EBENSBERG, PA 15931, (800)215-0042 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Steering, May 5, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING ASSIST, HILL ASSIST AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN AUDIBLE SOUND IN THE VEHICLE. THE VEHICLE LOSS POWER STEERING ASSIST AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT DROVE SLOWLY TO THE RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *BF CONSUMER STATED STEERING WHEEL WAS STUCK AND COULD NOT TURN AT ALL.*JB
Steering, Electronic stability control (ESC), Apr 20, 2020
AFTER GETTING MY AIRBAG RECALL TAKEN CARE OF I NOTICED THE STEERING STARTED GETTING TIGHT MORE AND MORE AFTER 2 DAYS IT WAS REALLY TIGHT UNTIL IT RAINED AND IT GOT LOOSE AGAIN BUT THE STREET LINE SENSORS AND THE RUMBLE STOPPED WORKING. ONE DAY AFTER THE RAIN DRIED THE WHEEL TIGHTEN UP AGAIN WHERE I CAN BARELY TURN IT. I ASK FORD ABOUT IT AND THEY SAID I HAD TO GET A DIAGNOSTIC FOR $179 TO DETERMINE WHAT WAS WRONG. ALSO HAVE A PROBLEM WITH THE EMISSIONS PASSING BECAUSE THE AIR FILTER SENSOR IS NOT WORKING. TRYING TO GET AN OUTSIDE MECHANIC . FORD IS A RIPOFF.
Power train, Apr 18, 2020
I WAS DRIVING UP A HILL WHEN THE VEHICLE LURCHED FORWARD AND THEN LOST POWER. I WAS ABLE TO JUST MAKE IT TO THE TOP OF THE HILL. I PULLED OVER PUT IT PARK AND THEN PUT IT IN DRIVE AND WAS ABLE DRIVE HOME. HOWEVER, NOW THE CAR HAS NO REVERSE. A TRANSMISSION REBUILD/REPLACEMENT NEEDED.
Steering, Apr 15, 2020
STEERING BECAME DIFFICULT FOR TURNING AND REVERSING IN TO MY DRIVEWAY. I WAS DRIVING ON MAJOR HIGHWAY AND ABLE TO FORTUNATELY GET OFF AND RETURN HOME. BUT WHEN I GOT IN MY CAR A FEW DAYS LATER TO TAKE IT TO AUTOSHOP, THE STEERING WHEEL DID NOT MOVE AT ALL AND SO HAD TO HAVE MY CAR TOWED
Steering, Mar 30, 2020
I GOT INTO MY CAR ONE MORNING AND THE CAR MADE A TERRIBLE SOUND WHEN TURNING THE STEERING WHEEL LEFT TO RIGHT. THE STEERING ALSO WANTS TO STICK WHEN GOING AROUND A TURN. I TOOK IT TO A FORD DEALERSHIP WHERE THE SAID THE RACK AND PINION WAS GOING BAD AND IS COMMON IN MY YEAR OF CAR AND MILEAGE. THEY SAID AT ANY POINT MY CAR STEERING COULD COMPLETELY BE LOST. HOW DANGEROUS ESPECIALLY WHEN DRIVING WITH A TODDLER?!?!
Power train, Vehicle speed control, Mar 29, 2020
MY FAMILY AND I WERE AT A A GAS STATION ABOUT TO GET ON THE FREEWAY WHEN MY FORD EXPLORER STARTED TO STALL. I PULLED TO THE SIDE AND TURNED IT OFF AND BACK ON. THIS ACTION SEEMED TO FIX THE PROBLEM; HOWEVER, AFTER THAT DAY (4 MONTHS AGO) THE FORD EXPLORER HAS BEEN STALLING EVERY TIME I START IT AND START TO PULL OUT OF MY DRIVE WAY. IT WILL LOSE SPEED WHEN I TRY TO ACCELERATE AND WILL STALL FOR THE FIRST MINUTE OR SO BEFORE RESUMING BACK TO NORMALS I AM NOW AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY AS IT DOES NOT FEEL SAFE AT ALL. ADDITIONALLY, AFTER STALLING I WILL GET THE WRENCH SYMBOL ON MY DASH.
Seats, Mar 26, 2020
DRIVERS SEAT ROCKS LIKE IT IS LOOSE
Steering, Mar 26, 2020
STEERING MAKES A POPPING SOUND WHILE TURNING THE WHEEL AT SLOWER SPEEDS. THIS IS CONTRIBUTING TO THE STEERING SLIPPING WHILE DRIVING. THE EXPLORER HAS 53000 MILES ON IT. OUT OF POCKET AT A COST OF $2,200 TO $2,500 DOLLARS FOR A PREMATURE FAILURE OF STEERING SYSTEM COMPONENTS. THESE PREMATURE/DEFECTIVE STEERING PROBLEMS CAN LEAD TO DEATHS OR SERIOUS INJURIES WHILE DRIVING.
Steering, Mar 25, 2020
THE STEERING MAKES POPPING AND GRINDING NOISE WHEN TURNING LEFT OR RIGHT. ALSO AT TIMES THE STEERING IS HARD, THERE IS RESISTANCE . I HAVE TO USE TWO HANDS FORCE-ABLY TO TURN. AT FIST I THOUGHT THIS WAS AN ISOLATED INDECENT BUT REALIZE ITS GETTING WORSE OVER TIME. WAS ROUGHLY AROUND 65,000 MILES WHEN I FIRST NOTICED POPPING NOISE.THE VEHICLE HAS APPROXIMATELY 80,165 MILES ON IT. THE MAJORITY IS HIGHWAY MILES.