2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Steering, Jul 10, 2019
WIFE WAS DRIVING VEHICLE AND STARTED TO HEAR GRINDING NOISE WHEN TURNING. SHE THOUGHT IT WAS OUT OF POWER STEERING FLUID. SHE DID RESEARCH AND FOUND OUT THERE IS NOT POWER STEERING THAT IT IS ELECTRONIC CONTROL. FORD KNOWING THERE IS ISSUES WITH EARLIER YEARS THAT THEY HAD RECALLS ON 2011-2013 MODEL YEARS. BEFORE IT COMPLETELY WENT OUT. DROVE IT TO OUR MECHANIC TO REPAIR.
Steering, Jul 9, 2019
THIS WILL BE THE SECOND TIME IN A COUPLE OF YEARS THAT MY STEERING ON MY CAR HAS JUST QUIT WHILE I WAS DRIVING IT. I WAS, LUCKILY, SITTING IN A PARKING LOT, PARKED. WHEN I PUT MY CAR IN DRIVE AND TURNED MY WHEEL MY STEERING ABILITY WAS SUDDENLY WAS GONE AND I HAD THE "HILL ASSIST DISABLED" LIGHT TO COME ON, "ADVANCE TRAC CONTROL LIGHT" FLASHED, AND THE STEERING LOSS LIGHT CAME ON. I HAD NO CAPABILITY TO TURN MY WHEEL WITHOUT PUTTING ENORMOUS EFFORT. IT'S AS IF ALL MY POWER STEERING DIED. THIS IS THE SECOND TIME THIS HAS HAPPENED.
Steering, Electrical system, Jul 9, 2019
THE STEERING FAILURE LIGHT CAME ON ABOUT 2 WEEKS AGO AND I BROUGHT TO DEALER. THEY SAID IT WAS NOT THE STEERING BUT THE BATTERY PUTTING OUT THE WRONG VOLTAGE AND CAUSED THE SENSOR TO COME ON. TODAY I ACTUALLY LOST STEERING ON THE VEHICLE WHILE DRIVING ABOUT 30 MILES ON A LOCAL STREET. THE STREET CURVED AND I COULD NOT TURN THE WHEEL. THE STEERING FAULT LIGHT CAME ON AND CAR SAID THAT THE TERRAIN ASSIST AND HILL ASSIST WAS DISABLED (WAS NOT USING). I WAS ABLE TO PUT MY HAZARDS ON, AND STRUGGLE WITH THE STEERING TO PULL OVER. I ONLY HAVE 42000 MILES ON THIS VEHICLE AND HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THIS CAR, INCLUDING REPLACING THE APIM. I HAVE A 16 YEAR OLD, THAT JUST STARTED DRIVING WITH ME IN THIS CAR, AND I DO NOT THINK IT IS SAFE. I TRULY BELIEVE THERE IS SOME WIRING PROBLEM OR ELECTRICAL PROBLEM THAT FORD IS IGNORING. I SEE MANY PEOPLE POSTING THIS SAME DANGEROUS STEERING FAULT ISSUE, AND IT NOT GETTING FIXED.
Electrical system, Jul 8, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 20 MPH, THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF. THE CONTACT ALSO STATED THAT THE REARVIEW CAMERA WAS NOT FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO DUBLIN HYUNDAI (LOCATED AT 6015 SCARLETT CT, DUBLIN, CA 94568, (925) 803-7700), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Steering, Jul 3, 2019
I TOOK IT TO FORD FOR A RECALL ON A SUSPENSION ISSUE AND THEY FOUND THAT THE STEERING RACK NEEDED REPLACED AS WELL AS IT WAS MAKING A CLUNKING NOISE. I DO RECALL A CLUNKING NOISE WAS MADE SPORADICALLY WHEN TURNING INTO PARKING SPACES PRIOR TO TAKING IT TO FORD. I FIND IT ODD THAT A VEHICLE THAT IS 3 YEARS OLD IS HAVING SUCH AN ISSUE.
Structure, Jun 29, 2019
2016 FORD EXPLORER WINDSHIELD PILLAR TRIM FALLING OFF. IVE READ NUMEROUS POST ABOUT OTHERS HAVING THE SAME PROBLEM. FLYING OFF THE VEHICLE WHILE GOING DOWN THE HIGHWAY. DANGER OF HITTING THE CAR BEHIND OR CAUSING THEM TO SWERVE AND WRECK. THE DEALERSHIP WANTS ALMOST $1000 TO FIX THIS, THATS OUTRAGEOUS AND FORD SHOULD BE PAYING FOR THESE REPAIRS.
Steering, Jun 29, 2019
THE EXPLORER HAD 39,000 MILES ON IT AND THE RACK AND PINION NEEDS TO BE REPLACED. THIS CAR HAD A 36,000 MILE WARRANTY. I CONTACTED FORD CUSTOMER SERVICE, ASKED FOR AN EXTENSION OF THE WARRANTY AND FOR THEM TO COVER SOME OR PART OF THIS REPAIR, BECAUSE IT IS HIGHLY UNUSUAL FOR THESE PARTS TO FAIL AT SUCH A LOW MILAGE. THEY SAID THEY HAVE NO RESPONSIBILITY OUTSIDE OF THE 36,000 WARRENTY. BUT AFTER I GET IT FIXED I CAN BUY AND EXTENDED WARRENTY THROUGH THEM. THIS REPAIR WILL COST ME 2,400 DOLLARS .
Electronic stability control (ESC), Fuel/propulsion system, Jun 28, 2019
I STOPPED AT TRAFFIC LIGHT, I HEARD A STRANGE SOUND, AND THE AIRBAG LIGHT CAME ON. I PRESS THE GAS GAS TO CROSS INTERSECTION AND CAR WOULD ONLY GO 3 MILES AN HOUR, I MANAGED TO TURN INTO SIDE STREET, AND TURNED CAR OFF. WHEN I RESTARTED CAR AND I WAS ABLE TO ACCELERATE AND PROCEEDED TO DRIVE TO MY DESTINATION, WHEN I STOPPED AT ANOTHER RED LIGHT IT HAPPENED AGAIN AND THEN ENGINE LIGHT CAME ON. I THEN TURNED OFF CAR AND RESTATED TO FIND ALL WARNING LIGHTS OFF. I THEN DROVE TO AUTO NATION FORD DEALERSHIP. THEY DIAGNOSED WITH A THROTTLE PROBLEM. WHEN CHECKING THE INTERNET I SEE A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM, IT COULD HAVE BEE A VERY DANGEROUS SITUATION SINCE THIS HAPPENED ST AN INTERSECTION.
Steering, Jun 28, 2019
STEERING FAULT ALARM 3 TIMES OVER 2 WEEKS, DEALER SERVICE SEES ERROR CODE C200D, COULD NOT SAY WHATS WRONG, ADVISED TO REPLACE STEERING RACK. STEERING FAULT HAPPENED WHILE DRIVING ON HIGHWAY TWICE AND ONCE BACKING IN DRIVEWAY. MANY COMPLAINTS OF THIS ONLINE, FORD SHOULD BE DOING A RECALL TO FIX. 67886 MILES ON MY VEHICLE. COST TO REPLACE STEERING RACK AROUND $2000.00.
Electrical system, Jun 25, 2019
WIRING/BATTERY PROBLEM. POSITIVE POST ON BATTERY CORRODED ALONG WITH WIRING GOING TO POST. REPLACED POSITIVE WIRING AND ACCESSORIES WIRING ALONG WITH A NEW BATTERY. POSITIVE POST STARTED TO CORRODE AGAIN NOW THE BATTERY DIES RANDOMLY AND NEEDS JUMP START
Steering, Other or unspecified, Jun 25, 2019
I BROUGHT MY 2016 FORD EXPLORER SPORT INTO LHM DRAPER ON APRIL 29TH WITH SOME SERVICE CONCERNS. THE MOST IMPORTANT PROBLEM WAS A CLUNKING/KNOCKING/BUCKLING NOISE IN THE FRONT END WHEN TURNING THE WHEEL. AFTER LEAVING THE CAR FOR 12 DAYS I DISCOVERED THEY DID NOT FIX ANYTHING. FOR THE NEXT 9 DAYS AS I DROVE THE CAR I NOTICED THAT THE CLUNKING NOISE WAS STILL VERY MUCH PRESENT AND HAPPENING EVERY SINGLE DAY. THERE WASN'T A SINGLE DAY THAT I DIDN'T HEAR THIS NOISE. I TOOK THE CAR BACK IN ON MAY 24TH AGAIN FOR A CLUNKING/KNOCKING NOISE IN FRONT END WHEN THE WHEEL IS TURNED. ALSO A WHINING/WINDING NOISE FROM THE STEERING WHEEL. I PICKED THE CAR UP ON JUNE 4TH ONLY TO DISCOVER IT STILL WASN'T FIXED. I HAVE SENT SEVERAL MESSAGES TO THE DEALER WITH NO RESPONSE. THE CAR MAKES THIS NOISE DAILY. TO MY DISMAY, I DID SOME GOOGLE SEARCHES ON THE INTERNET YESTERDAY FOR POTENTIAL CAUSES OF THIS KNOCKING NOISE AND DISCOVERED THIS IS A HUGE PROBLEM WITH FORD EXPLORERS!!! THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS!!! I ALSO UNDERSTAND FORD RECALLED EARLIER MODEL YEAR EXPLORERS WITH POWER STEERING PROBLEMS WITH THIS SAME KNOCKING NOISE. I AM CONCERNED THAT I AM NOW OUTSIDE OF MY WARRANTY PERIOD. I KNOW ALL TOO WELL ABOUT THAT. WE HAVE A 2006 FORD F350 WITH ONLY 55,000 MILES SITTING ON THE SIDE OF OUR HOUSE THAT HASN'T BEEN DRIVABLE FOR YEARS. ABOUT A YEAR AFTER WE BOUGHT THE TRUCK, WE BEGAN HAVING PROBLEMS WITH OVERHEATING AND ONE DAY IT STARTED BLOWING WHITE SMOKE. WE IMMEDIATELY TOOK IT TO THE DEALER AND WERE TOLD THAT THIS PARTICULAR TRUCK HAS PROBLEMS WITH THE EGR COOLER. THE VEHICLE WAS SERVICED, BUT SOMETIME AFTER THE WARRANTY EXPIRED IT BEGAN EXPERIENCING THE SAME PROBLEMS AND FORD WASHED THEIR HANDS OF IT. WE'VE BEEN TOLD THAT IT WILL COST OVER $10K TO GET IT FIXED. SO THERE IT SITS! THIS VEHICLE IS ONLY 3 YEARS OLD WITH 33,000 MILES.
Steering, Suspension, Jun 22, 2019
I WAS DRIVING BACK TO WORK FROM MY BREAK WHEN I WAS ABOUT TO PARK MY CAR THE POWER STEERING GOT LOCKED SUDDENLY. THANKS TO GOD I WAS NOT IN FULL MOTION OTHERWISE I WOULD HAVE BEEN MESSED UP EVERY WAYS. THIS CAR IS JUST DRIVING ME CRAZY EVERYDAY I NOTICE SOME KIND A STUPID NOISE. I BOUGHT THIS VEHICLE NOT TOO LONG AGO. THE DEALER KNOWINGLY GAVE ME FAULTY CAR RIGHT NEXT DAY I TOOK IT BACK TO FIX THE CARBONMONOAXIDE PROBLEM AND NOW THE STEERING LOCKED ON ME.
Steering, Jun 16, 2019
HAD THE RACK AND PINION STEERING FAIL AT 30,000 MILES ,WHEN I TURNED THE STEERING WHEEL EVEN SLIGHTLY IT SOUNDED LIKE METAL WAS GRINDING.
Steering, Suspension, Service brakes, Jun 15, 2019
VEHICLE IS EXPERIENCING POPPING NOISES WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT ALSO HAPPENS WHILE BRAKING THE POPPING IS SIGNIFICANT ENOUGH TO FEEL IN THE STEERING WHEEL AS WELL AS IN THE FLOOR BOARDS ON BOTH FRONT PASSENGER AND DRIVER. THE STEERING WHEEL HAS EXHIBITED EXTREME VIBRATION ENOUGH TO MAKE THE OUTSIDE DRIVER REVIEW MIRROR SHAKE. THE STEERING WHEEL HAS ALSO BEEN STUCK IN THE LEFT TURNING POSITION TWICE WHILE TRYING TO STRAIGHTEN WHEELS BACK OUT.
Power train, Electrical system, Other or unspecified, Jun 15, 2019
PROBLEM FIRST APPEARED ON JUNE 3, 2016 WITH ABOUT 10,000 MILES. I WAS DRIVING ON INTERSTATE 95 PAST PHILADELPHIA AIRPORT ABOUT 9:30 AM AT ABOUT 60 MPH. THE VEHICLE HAD BEEN DRIVEN FROM A COLD START FOR ABOUT 20 MINUTES. IT WAS RAINING MODERATELY. THE BACKUP CAMERA SUDDENLY APPEARED ON THE SCREEN IN THE CENTER CONSOLE AND THE TRANSMISSION SHUDDERED SLIGHTLY. I ALSO NOTICED THAT THE DASHBOARD DRIVE INDICATOR, WHICH NORMALLY IS LIT RED WHEN IN DRIVE, WAS WHITE, AS WERE ALL THE OTHER INDICATORS (R, N, ETC). I JIGGLED THE SHIFTER WITHOUT PRESSING THE SHIFTER BUTTON BUT THAT DID NOT FIX THE PROBLEM. THE TRANSMISSION APPEARED TO BE STILL IN DRIVE SINCE THE CAR STILL HAD POWER AND WAS NOT SLOWING DOWN. IT LASTED FOR ABOUT 15 SECONDS AND THEN THE DISPLAY RETURNED TO NORMAL AND THE D INDICATOR RETURNED TO ITS NORMAL RED MODE. ABOUT 30 SECONDS LATER THE PROBLEM RETURNED AND STAYED FOR 10 TO 15 SECONDS AND THEN AGAIN REVERTED BACK TO NORMAL. THIS BEHAVIOR REPEATED ONE OR TWO MORE TIMES IN THE NEXT COUPLE OF MINUTES. AFTER THIS SERIES OF EVENTS THE CAR SEEMED TO BE NORMAL FOR THE REST OF MY 1.5 HOUR TRIP AND HAS BEEN FINE UNTIL AUG 13, 2016 WHEN THE SAME BEHAVIOR HAPPENED AGAIN. THIS COULD BE A SERIOUS SAFETY PROBLEM IF IT GETS WORSE IF FOR NOTHING ELSE THAN IT IS CERTAINLY A DISTRACTION AND MAY RESULT IN TRANSMISSION DAMAGE AND LOSS OF CONTROL. I DID TALK TO THE SERVICE MANAGER AT MY FORD DEALER (SHERIDAN FORD, RT 2 KIRKWOOD HIGHWAY, WILMINGTON DE) ON JULY 21, 2016 WHEN I WAS GETTING AN OIL CHANGE AND I DESCRIBED THE FIRST INCIDENT. HE DID NOT SEEM VERY CONCERNED. HE SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING BUT DID NOT HAVE ME WRITE ANYTHING DOWN. I TOLD HIM THAT IF IT HAPPENED AGAIN, I WOULD CONTACT FORD AND THE DEALER. THE PROBLEM HAS OCCURRED 12 MORE TIMES. I HAVE TOLD THE DEALER ABOUT IT EVERY TIME. I HAVE FURTHER TEXT DOCUMENTATION.
Steering, Jun 14, 2019
BROUGHT TRUCK IN FOR DIAGNOSIS, PROBLEM WITH POWER STEERING. WE WERE TOLD THE STEERING COLUMN OR RACK IS FAILING AS WELL AS THE GEARBOX. THE TRUCK IS ONLY TWO AND HALF YEARS OLD SHOULD NOT BE HAPPENING IT ONLY HAS UNDER 108K MILES ON IT. THE REPAIR WOULD COST NEARLY $2,200. UNACCEPTABLE! I ALREADY HAVE A REBUILT TRANSMISSION.
Electrical system, Jun 12, 2019
1. RIGHT REAR PASSENGER HEATED SEAT SUDDENLY STOPPED WORKING. THE LIGHT TURNS ON BRIEFLY BUT SHUTS OFF. I HAVE SEEN MULTIPLE COMPLAINTS ABOUT THIS ISSUE BUT NOT ON THIS SITE. 2. FRONT CAMERAS BECAME FOGGED THIS WINTER AND ARE USELESS NOW SHOWING A CLOUDY SCREEN. 3. EVERY TIME I PUT THE VEHICLE IN GEAR I GET A MESSAGE STATING PARK AID FAULT CHECK PARK AID #1 AND #3 ARE KNOWN PROBLEMS AND HAVE HAPPENED TO MULTIPLE OWNERS OF 2016 FORD EXPLORERS.
Other or unspecified, Jun 12, 2019
WHEN SITTING IN PARK AND PLACING MY FOOT ON THE BREAK TO PLACE THE CAR IN REVERSE, IT DOES NOT WANT TO GO INTO GEAR AND THERE IS A DELAY. THEN THE CAR JOLTS AGGRESSIVELY INTO REVERSE. THE LONGER I SIT WITH MY FOOT ON THE BREAK BEFORE ENGAGING OUT OF PARK INTO REVERSE, THE LONGER THE DELAY INTO GEAR AND THE STRONGER THE JOLT.
Steering, Jun 11, 2019
STEERING FAULT WARNING CAME ON THREE TIMES. THE THIRD TIME, STEERING ALSO FROZE UP AND THE TRACTION CONTROL WARNING LIGHTS CAME ON; I TURNED OFF THE MOTOR AND THEN BACK ON AND THE STEERING WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY DID AN SOFTWARE UPDATE. THE NEXT DAY, THE WARNING LIGHT CAME ON AGAIN. THE MECHANIC READ THE CODE FOR THE WARNING AND IT IS C200D-49.
Steering, Jun 7, 2019
THE STEERING HAS BECOME VERY DIFFICULT AND A NOISE OF A 'GRATING' SOUND IS OCCURRING. THIS MORNING I HAD TROUBLE KEEPING IT STRAIGHT. THE VEHICLE HAS LESS THAN 50K MILES - OWNED IT FOR ABOUT 6 MONTHS
Other or unspecified, Jun 5, 2019
MY WIFE IS THE PRIMARY DRIVER OF THE FORD EXPLORER WE PURCHASED IN 2016 - AND HAS BEEN NOTICING ISSUES WITH HER HEALTH. DIGGING INTO IT WE HAVE COME TO FIND OUT ABOUT THE THE CARBON MONOXIDE ISSUE WITHIN THE FORD EXPLORER. I PURCHASED A CARBON MONOXIDE DETECTOR AND PLACED IT IN THE VEHICLE. ON SATURDAY, JUNE 1ST, 2019 WE DROVE ONE HOUR AWAY FROM OUR HOUSE - AND THE CARBON MONOXIDE DETECTOR WENT OFF MULTIPLE TIMES DURING THE TRIP TO AN FROM. THE ONE DANGEROUS LEVEL WE WERE EXPERIENCING WAS 90PPM, WE INSTANTLY OPENED ALL THE WINDOWS. THE READING COINCIDED WITH US BOTH EXPERIENCING HEADACHES BEFORE THE DETECTOR WENT OFF. THE IRONY IS THAT BASED ON HE CONCERNS I HAVE READ ABOUT WITH THE FORD EXPLORER WE WERE DRIVING TO A DEALERSHIP TO LOOK AT ANOTHER CAR BECAUSE OF THE CARBON MONOXIDE ISSUES.
Seats, Other or unspecified, May 31, 2019
THE LOCATION OF THE CONTROLS FOR THE THIRD ROW SEATS IS A PROBLEM. WHEN THE SEATS ARE DOWN, THE BUTTONS FACE THE INTERIOR OF THE CAR AND CAN BE BUMPED BY CARGO. ONCE THE SEATS START TO MOVE, THERE IS NO WAY TO STOP THEM. THIRD, THE LAST TIME WE PUT THE THIRD ROW DOWN, THEY WOULD NOT RETURN TO THE SEAT POSITION WHEN WE PUSHED THE BUTTON. I LOOKED THROUGH THE CAR GUIDE FOR A MANUAL OVERRIDE, BUT THE STRAP THAT IS ON SOME CAR SEATS, IS NOT ON THE 3RD ROW SEATS. THE VEHICLE HAS BEEN IN PARK, AND THE ENGINE OFF, WHEN THIS HAPPENED, AND WHEN WE TRIED TO REMEDY THE PROBLEM. BOSCH FORD IN TEMECULA HAD NO SUGGESTIONS ABOUT WHAT THE PROBLEM COULD BE, OR ANY PRICE RANGES FOR POSSIBLE REPAIRS.
Steering, May 31, 2019
I WAS DRIVING DOWN THE HIGHWAY GOING APPROX 50 MPH WHEN MY STEERING WHEEL LOCKED UP AND AUTOMATICALLY PULLED ME TOWARDS ONCOMING TRAFFIC. I HAD TO FORCEFULLY PULL OFF OF THE ROAD. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THE EPAS IS BAD. FROM DOING RESEARCH I HAVE LEARNED THIS IS ACTUALLY A COMMON ISSUE. IT WAS TERRIFYING FOR ME, ESPECIALLY BECAUSE MY 2 YO AND 3 MONTH OLD CHILDREN WERE IN THE VEHICLE WITH ME WHEN THIS OCCURRED. THERE IS ONLY 61K MILES ON THIS VEHICLE THAT WE HAVE ONLY HAD FOR 7 MONTHS. THIS NEEDS TO BE RECALLED BEFORE THERE ARE FATALITIES- IF THERE HAVEN'T BEEN ALREADY!!!
Steering, May 30, 2019
WHILE DRIVING, I NOTICED SOME 'STICKING' OR 'JERKING' IN THE STEERING. ALSO, A GRINDING SOUND WHEN TURNING THE WHEEL, WHILE SITTING STILL OR WHILE DRIVING. BEING MEMORIAL DAY WEEKEND, WE HEADED TO FORD DEALERSHIP TO DROP OFF FOR SERVICE, ON THE WAY TO THE DEALERSHIP, THE DASH WARNINGS STARTED FLASHING. SERVICE ADVANCE TRAC, NO HILL ASSIST, AND SERVICE STEERING ASSIST NOW. WE MADE IT TO THE DEALERSHIP, AFTER A SCARY RIDE THERE! 2016 WITH 65,000 MILES. $2500 IN REPAIRS. DEFINITELY SCARY, AND CERTAINLY A SAFETY ISSUE HAD THE STEERING SEIZED AT A HIGH RATE OF SPEED.
Other or unspecified, May 29, 2019
THE REAR CARGO DOOR OPENS AND CLOSES UNEXPECTEDLY SOMETIMES WHEN WALKING PAST OR LEANING IN TO REMOVE CARGO. SEVERAL TIMES, IT HAS STRUCK ME ON THE HEAD WHILE LEANING IN AND OFTEN STRIKES MY BACK WHEN LEANING IN. FIRST OF ALL ITS A SECURITY PROBLEM BECAUSE OF NOT NOTICING IT OPENING. ITS DEFINITELY A SAFETY PROBLEM BECAUSE OF THE INADVERTENT CLOSING. THE DEALER HAS BEEN UNABLE TO PROVIDE AN EFFECTIVE FIX. I HAVE REQUESTED DISABLING THE SYSTEM BUT WAS TOLD THEY ERE NOT ALLOWED TO DO THAT.