2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Wheels, Apr 15, 2019
2016 EXPLORER LIMITED PURCHASED NEW, CURRENTLY HAS 32,000 MILES ON IT AND TIRES ARE SHREDDING AND NEED TO BE REPLACED, WELL BELOW THE RATING OF 50,000 MILES. HANKOOK TIRES
Steering, Apr 2, 2019
STARTED HEARING GRINDING NOISE WHEN TURNING LEFT OR RIGHT. RACK AND PINION WENT BAD AT 78000 MILES.
Structure, Apr 1, 2019
I WAS DRIVING DOWN THE HIGHWAY AT 55MPH. HEARD A LOUD NOISE. THOUGHT I HAD SCRAPED A TREE AS WAS IN AN AREA WITH ALOT TREES. THE NEXT DAY NOTICED THAT THE PILLAR TRIM ON MY PASSENGER DOOR WAS GONE. CHECKED THE REST OF MY CAR AND THE PILLAR TRIM ON THE WINDSHIELD IS LOOSE ALSO. RESEARCHED THIS ON THE WEB AND IT IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I AM CONCERNED ABOUT THIS TRIM FLYING OFF AT HIGH RATES OF SPEED AND STRIKING EITHER MY OWN WINDSHIELD OR ANOTHER VEHICLE BEHIND ME. CONTACTED FORD AND WAS TOLD THANK YOU FOR CONCERN BUT NO SOLUTION TO THIS ISSUE. I AM PRETTY SURE PIECES FLYING OFF A VEHICLE GOING AT A HIGH RATE OF SPEED SHOULD BE OF CONCERN. I NOW KNOW WHAT THAT WHISTLING SOUND WAS THAT I WOULD HEAR WHEN DRIVING. IT WAS THE LOOSE TRIM CATCHING THE WIND.
Structure, Apr 1, 2019
WHISTLE OR BUZZ-TYPE NOISE FROM FRONT COWL PANEL GRILLE COVER. FORD DEALERSHIP CONFIRMS THIS "BODY DEFECT ISSUE" BUT WILL NOT COVER IT UNDER ANY WARRANTY. WANT $1,300 TO FIX. THIS IS THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VWC3-PTT3L0&T=49S
Vehicle speed control, Mar 29, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GILBOY FORD (2805 MACARTHUR RD, WHITEHALL, PA 18052) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE RECURRED ON MARCH 28, 2019. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500.
Steering, Seat belts, Vehicle speed control, Engine, Mar 22, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROUNTREE FORD (318-798-3673, LOCATED AT 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (318-686-7300, LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111) WHERE THE SEAT BELT HARNESS, BUCKLE, AND COMPUTER MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED AN EXTENDED WARRANTY, STATING THAT NOTHING ELSE COULD BE DONE. LATER ON, WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING LOST POWER. AN UNKNOWN WARNING INDICATOR REGARDING A VISIT TO THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO WRAY FORD WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. *TR
Other or unspecified, Mar 21, 2019
I HAVE HAD MY FORD EXPLORER FOR ALMOST TWO MONTHS AND JUST TOOK MY FIRST LONG TRIP. I TRAVELED 6 HOURS IN THE CAR STOPPING TWICE FOR REST STOP BREAKS. ABOUT 4 HOURS INTO THE TRIP I BEGAN EXPERIENCING DIZZINESS AND NAUSEA. THESE SYMPTOMS CONTINUED FOR APPROXIMATELY THREE HOURS AFTER ARRIVING AT MY DESTINATION. THE VEHICLE WAS DRIVEN ON THE HIGHWAY WITH HEAT ON AND BEING RECIRCULATED THROUGH THE ENTIRE DRIVE. I SAW A NEWS ARTICLE REGUARDING THE CONCERNS OVER FORD EXPLORERS CARBON MONOXIDE CONCERNS AND THOUGHT I MIGHT HAVE EXPERIENCED IT. I NEVER GET SICK OR EXPERIENCE MOTION SICKNESS.
Power train, Mar 20, 2019
WITH THE CRUISE CONTROL SET AT ~78 MPH ON AN INTERSTATE HIGHWAY THE AUTOMATIC TRANSMISSION APPEARED TO SHIFT INTO A LOW GEAR CAUSING THE VEHICLE TO SUDDENLY DECELERATE AND THE ENGINE TO REV TO MATCH THE SET SPEED. THE VEHICLE DECELERATED FROM 78 TO ABOUT 40 AS IF I HAD SLAMMED ON THE BRAKES. AFTER STOPPING AND TALKING WITH MY DEALER HE RECOMMENDED TO CONTINUE AS NO WARNING LIGHTS OR INDICATORS APPEARED ON THE CAR. I CONTINUED ON THE ROAD AT A MUCH REDUCED SPEED. AFTER A SHORT DISTANCE THE VEHICLE AGAIN SELF SHIFTED TO A LOWER GEAR WITH THE ENGINE RPM'S SHOWING APPROXIMATELY 3000 AT ABOUT 55 MPH. DEALER IS INSTALLING A NEW TRANSMISSION BUT CAN NOT IDENTIFY WHAT CAUSED THE VEHICLE TO SHIFT GEARS ON ITS OWN.
Power train, Mar 14, 2019
I RECEIVED A "TERRAIN MANAGEMENT FAULT" ALERT WHILE DRIVING ON A HIGHWAY, AND IMMEDIATELY HAD A LOSS OF POWER AND VERY SLOW ACCELERATION AFTER STOPPING. UPON REACHING MY HOME THE VEHICLE WOULD NOT DRIVE UP A SMALL INCLINE IN MY DRIVEWAY. THE "CHECK ENGINE LIGHT" CAME ON AND THERE IS NOW A LOUD METALLIC CLANG WHEN SHIFTING INTO DRIVE OR REVERSE. THE VEHICLE HAS ONLY 13, 655 MILES ON IT. I CALLED FORD ROADSIDE ASSISTANCE AND THEY WILL HAVE A TOW TRUCK TAKE IT TO A FORD DEALER IN THE MORNING FOR TESTING..
Engine, Mar 14, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT FUMES WERE COMING THROUGH THE HEATER VENTS. THE FUMES CAUSED THE CONTACT TO BECOME ILL, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN IN THE COLD TEMPERATURES BECAUSE OF THE ABNORMAL FUMES COMING THROUGH THE VENTS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER FORD LAKEWOOD (11595 6TH AVE, LAKEWOOD, CO 80215) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,600. THE VIN WAS INVALID.
Electrical system, Air bags, Mar 9, 2019
THE AIRBAG CONTROLLER LIGHT IS ON ON THE DASH. I HAD A DIAGNOSED AND MY DEALERSHIP AND THEY COME TO SAY THAT THE WIRING HARNESS CONTROL IN THE REAR AIRBAGS IS DAMAGED AND NEEDS TO BE REPLACED. THE DEALERSHIP I SAID THIS IS A SIGNIFICANT ISSUE THAT HAS BEEN NOTICING IN 2016 FORD EXPLORE MODELS MORE AND MORE. I AM CURIOUS IF THIS IS A SAFETY RECALL THAT NEEDS TO BE TAKEN CARE OF BY FORD.
Steering, Mar 4, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO PARKWAY FORD LINCOLN (LOCATED AT 311 COMMERCIAL PKWY, DOVER, OH 44622, (330) 343-6681) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Other or unspecified, Mar 1, 2019
WHEN DRIVING THE 2016 FORD EXPLORER LIMITED, HAVING THE VEHICLE IN CIRCULATION MODE, AND GOING ABOVE 4000 RPMS, CARBON MONOXIDE IS ENTERING MY VEHICLE. I HAVE PURCHASED AN CO METER THAT READS A LITTLE AS 9PPM. IT EASILY GETS UP OVER 15PPM AND SMELLS TERRIBLE. LIKE ROTTEN EGGS. I MUST ROLL DOWN THE WINDOWS AND WAIT IN ORDER FOR THE GAS TO DISSIPATE. IT'S VERY DANGEROUS. IT HAPPENS WHILE IN MOTION, STATIONARY DOESN'T SEEM TO CAUSE ANY LEAKS. I DON'T HAVE PICTURES BUT WILL TAKE SOME IMMEDIATELY IN CASE THERE NEEDED.
Steering, Feb 26, 2019
RANDOMLY, CAR BEGAN MAKING A GRINDING NOISE WHEN TURNING ONE DAY. TOOK CARE INTO SHOP AND DISCOVERED THAT STEERING RACK NEEDS TO BE REPLACED. CAR ONLY HAS 70K MILES AND WILL COST $2,300 TO REPAIR.
Steering, Feb 25, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE POWER STEERING, BRAKE ASSIST, AND OTHER UNKNOWN INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HIS RESIDENCE WHERE THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO QUIRK FORD OF AUGUSTA (207-560-1371, LOCATED AT 7 WATER ST, HALLOWELL, ME 04347) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER ASSIST STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE FAILURE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Steering, Other or unspecified, Engine, Feb 25, 2019
"TAKATA RECALL "WAS DRIVING SLOWLY MAKING TURN AND SUDDENLY COULD NOT MOVE STEERING WHEEL BUT VEHICLE WAS STILL MOVING A BIT .. COULD NOT STOP IT ... COULD NOT GO FORWARD ... NO BACKWARD ....THANKS GOD THAT WAS IN THE ALLEY WITH NO PEOPLE OTHERWISE SOMEBODY WOULD GET HIT... JUST CARS AROUND BUT I DID NOT HIT ANY ...THANKS GOD ...HORIBLE EXPERIENCE ...
Other or unspecified, Feb 21, 2019
CARBON MONOXIDE INSIDE THE CABIN
Steering, Feb 18, 2019
STARTED HEARING NOISE AND FEELING VIBRATION WHEN STEERING TO THE RIGHT WHILE DRIVING AND PARKING; GOT MORE PRONOUNCED OVER SEVERAL DAYS. TOOK VEHICLE TO FORD WHERE THEY DIAGNOSED NEED TO REPLACE STEERING GEAR/RACK & PINION ASSEMBLY. REPAIR COST $2125. VEHICLE HAD 51K MILES. SEEMS UNUSUAL TO HAVE MAJOR PART FAIL AFTER 3 YEARS OF DRIVING.
Steering, Power train, Other or unspecified, Feb 17, 2019
VEHICLE STEERING BECAME STIFF WHILE DRIVING IN A PARKING LOT, WITH MULTIPLE ERRORS. CANNOT DRIVE VEHICLE SAFELY. HAPPENED WITHOUT WARNING. -HILL START ASSIST NOT AVAILABLE -SERVICE ADVANCETRAC -TERRAIN MANAGEMENT SYSTEM FAULT
Other or unspecified, Feb 17, 2019
EVERY TIME I DRIVE THE EXPLORER I GET TERRIBLE HEADACHES. MY 11 YEAR OLD DAUGHTER COMPLAINS OF THE SAME THING. HAVE TO KEEP WINDOWS CRACKED TO LET BAD SMELL OUT OF THE CABIN. WHEN WALKING NEAR CAR YOU CAN SMELL IT AND FILLS GARAGE WITH TERRIBLE SMELL
Steering, Feb 15, 2019
WHILE DRIVING ON A MAJOR HIGHWAY THE POWER STEERING WENT OUT WITH EPS FAILURE ERROR MESSAGES: "STEERING ASSIST FAULT SERVICE REQUIRED" AND "SERVICE ADVANCETRAC" COULD NOT STEER THE VEHICLE EFFECTIVELY AND NEEDED TO PULL OFF THE ROAD. THERE WERE NO WARNING SIGNS OR PREVIOUS ISSUES. NO RESTART, BATTERY DISCONNECT OR FIX WAS/IS AVAILABLE. TOOK IT TO THE DEALERSHIP WHO RECOGNIZED FULL STEERING RACK/PINION FAILURE AT ONLY 50,000 MILES.
Steering, Feb 15, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE WAS ONGOING. THE VEHICLE WAS TAKEN TO ARROWAY FORD (LOCATED AT 519 N BEDFORD RD, BEDFORD HILLS, NY 10507) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Power train, Vehicle speed control, Engine, Feb 14, 2019
DURING ACCELERATION, A BRIEF PAUSE IN ACCELERATION OR DOWN SHIFTING OF GEARS. FEELS LIKE THE TRANSMISSION IS SLIPPING. USUALLY NOTICED DURING 30 MINUTES OF NORMAL DRIVING CONDITIONS.
Other or unspecified, Feb 13, 2019
I HAVE HAD THE EXHAUST RECALL REPAIR BUT STILL I SMELL THE ROTTEN EGG SMELL INSIDE MY CAR. I HAVE MADE SURE TO TEST QUICK ACCELERATION WITH AND WITHOUT AIR RECIRCULATING. IT'S THE SAME RESULT. MY 'REPAIR' IS NOT SAFE OR SATISFACTORY.
Steering, Feb 13, 2019
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WHILE DRIVING. ALSO, THE TRACTION CONTROL AND POWER ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RED ROCK FORD OF DICKINSON (2585 I-94BL, DICKINSON, ND 58601, (701) 225-5175), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.