2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Engine, Dec 27, 2017
I HAVE READ MANY COMPLAINTS ABOUT EXHAUST ENTERING THIS VEHICLE WHILE DRIVING. FORD'S REMEDY IS NOT CORRECTING THE DEFECT. SOME PEOPLE HAVE TAKEN THEIR VEHICLES TO THE DEALER UP TO 7 TIMES AND THE PROBLEM STILL EXISTS. SOME PEOPLE HAVE PASSED OUT FROM THE FUMES AND CRASHED THEIR VEHICLES. HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE TO ISSUE A SAFETY RECALL? DO YOU EVEN READ THESE COMPLAINTS. I CALLED YOUR HOT LINE THIS MORNING AND NO ONE COULD GIVE ME ANY INFORMATION ABOUT THE PROBLEM AFTER WAITING ON HOLD FOR 25 MINUTES. YOUR WEBSITE ONLY SHOWS COMPLAINTS AND NO UPDATES ABOUT YOUR INVESTIGATION OF THE ISSUE. I CALLED FORD TWICE AND GOT THE RUN AROUND. I CALLED MY DEALER TWICE WITH NO SATISFACTION. HOW MANY PEOPLE NEED TO GET SICK OR DIE BEFORE YOU TAKE ACTION. MY VEHICLE IS OVER 2 YEARS OLD AND ONLY HAS 2800 MILES ON IT BUT IT HAS ISSUES WITH EXHAUST ENTERING THE VEHICLE. I READ THAT FORD WILL REPROGRAM THE CLIMATE CONTROL MODULE TO LET MORE FRESH AIR IN FROM OUTSIDE BUT THAT WILL NOT FIX THE PROBLEM BECAUSE THERE IS NO FRESH AIR WHEN YOU ARE DRIVING IN TRAFFIC AND DRAWING IN EXHAUST FROM ALL THE CARS IN FRONT OF YOU. I WILL FIX THE PROBLEM MYSELF OR WAIT UNTIL YOU OR FORD KNOWS THE REAL CAUSE OF THE PROBLEM AND DECIDES TO FIX IT INSTEAD OF TRYING TO PACIFY THE OWNERS.
Other or unspecified, Dec 19, 2017
SMELLING EXHAUST ODORS IN THE OCCUPANT COMPARTMENT. CONCERNS ABOUT EXPOSURE TO CARBON MONOXIDE. SMELL IS WORSE WHEN CAR IS STATIONARY AND WHEN HEATER IS ON.
Other or unspecified, Engine, Fuel/propulsion system, Dec 17, 2017
CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.
Engine, Nov 20, 2017
EXHAUST FUME SMELL, LIKE ROTTEN EGGS CAUSING NAUSEA AND BAD HEADACHES. THIS HAPPENS WHILE DRIVING ON THE ROAD, BOTH HIGHWAY AND CITY STREETS
Other or unspecified, Nov 19, 2017
EXHAUST FUMES ARE SOME HOW LEAKING THROUGH THE CABIN. FUMES ARE MOSTLY NOTICED WHEN GETTING ON THE FREEWAY OR HARD ACCELERATION.
Other or unspecified, Nov 17, 2017
HANKOOK VENTUS S1 NOBLE 2 TIRES THAT ARE ON THE EXPLORER ARE FAULTY CAUSING THE THREAD TO SHRED. THIS COULD HAVE CAUSED MY TIRES TO COME SORT WHILE DRIVING AND POSSIBLE COLLISION & INJURY. THERE WAS ONLY 12,995 MILES ON THEM. NO EXTREME DRIVING CONDITIONS ETC. I HAD TO REPLACE TODAY.
Power train, Electrical system, Nov 17, 2017
POWER TRAIN CONTROL MODULE AND ENGINE CONTROL MODULE FAILED UNDER HIGH SPEED ON A 4 LANE ROAD. WE WERE ALMOST KILLED BY BEING REAR-ENDED TRAFFIC AS VEHICLE CAME TO A COMPLETE STOP, ENGINE OFF, AND COMPLETELY DEAD. NOT ABLE TO STEER OR BRAKE. VEHICLE HAS ONLY 12,854 ACTUAL MILES. PLEASE FIX THIS BEFORE OTHERS ARE KILLED AND/OR MAIMED.
Other or unspecified, Nov 16, 2017
CARBON MONOXIDE ISSUE INTO THE CABIN OF THE VEHICLE
Air bags, Nov 13, 2017
WAS WARNED OF DEFECTIVE AIRBAGS., 2016 FORD EXPLORER SPORT.
Steering, Nov 11, 2017
WHILE DRIVING THE VEHICLE, ALARMS GO OFF AND A NOTICE SAYING 'STEERING ASSIST FAULT' IS DISPLAYED. THIS HAS HAPPENED 4 DIFFERENT TIME AT RANDOM. 1 TIME, THE STEERING COMPLETELY WENT OUT AND THE VEHICLE LOST ALL POWER STEERING. THIS IS A HUGE SAFETY CONCERN AS THIS IS A FAMILY VEHICLE TRANSPORTING VERY YOUNG CHILDREN.
Other or unspecified, Engine, Nov 2, 2017
I BOUGHT THIS CAR IN AUGUST OF 2016 AND NOTICED WHEN ACCELERATING TO GET ON A HIGHWAY OR DOING ANY TYPE OF QUICK ACCELERATION THE VEHICLE PUT OFF AN AWFUL SMELL IN THE CAB AND THE SMELL IS SIMILAR TO ROTTEN EGGS. I'VE BROUGHT THE VEHICLE IN FOR ALL ITS REGULAR MAINTENANCE AT THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER ABOUT THE ISSUE AND THE RESPONSE I GOT WAS WE HEARD THIS BEFORE BUT HAVE NO SOLUTION. NO SOLUTION?? I'M BREATHING IN GOD KNOWS WHAT AND I'M ALWAYS IN THE VEHICLE WITH MY FAMILY, FRIENDS AND BUSINESS ASSOCIATES AND THAT WAS THE RESPONSE I GET! I HAVE NO IDEA WHAT ITS POSSIBLE DOING TO MYSELF AND OTHERS BUT I'LL TELL YOU THIS IT CANNOT BE GOOD. I AM AT THE POINT WITH THIS VEHICLE THAT I DON'T WANT TO GET IN IT ANY LONGER AS I AM CONCERNED ABOUT MY HEALTH AND WHAT POSSIBLE DAMAGE ITS DOING TO ME AND OTHERS. I AM SO DISAPPOINTED IN THE FACT THEY HAVE NO SOLUTION AND I WILL NOT BE BUYING ANOTHER FORD PRODUCT EVER AGAIN.. THIS PROBLEM HAS BEEN GOING ON SINCE THE WEEK I PICKED IT UP AND HAS NOT STOPPED IN OVER A YEAR AND 2 MONTHS. IF THERE WAS A WAY TO GET RID OF IT TODAY I WOULD BUT UNFORTUNATELY I STILL HAVE A YEAR AND 8 MOTHS BEFORE I CAN TURN IT IN, WHICH I WILL THE FIRST DAY I CAN LEGALLY CAN.. FORD SHOULD TAKE THESE CARS BACK AND TERMINATE THE LOANS OR LEASES AND LET PEOPLE GO GET SOMETHING THAT'S SAFER FOR THEM TO BE IN. DON'T GIVE BACK THE MONEY AS MYSELF AND OTHERS HAVE USED THE VEHICLES UP TILL THIS POINT. TO BE FAIR FORD MOTOR COMPANY SHOULDN'T BE RESPONSIBLE TO PAYING PEOPLE BACK FOR A TIME THAT PEOPLE USED THE VEHICLE BUT THEY SHOULD TAKE THEM BACK. THEY ARE MAKING VEHICLES ( FORD EXPLORERS ) THAT ARE NOT SAFE FOR PEOPLES HEALTH. ONE VERY DISSATISFIED CUSTOMER. IN THE END THEY WILL GET THE CAR BACK AND I WILL MOVE ALONG TO ANOTHER BRAND!
Power train, Nov 1, 2017
WHEN I PLACE MY EXPLORER IN REVERSE TO BACK OUT OF A PARK, WHEN I AM ABOUT HALF WAY OUT OF THE PARK, THERE'S A LOUD "BUMP". I AUTOMATICALLY SLAM ON BRAKES BECAUSE I THINK I HAVE RAN OVER SOMEONE. RECENTLY, I PLACED MY EXPLORER IN DRIVE SO THAT I COULD PULL OUT OF THE GARAGE AND I HEARD THE LOUD "BUMP". I HAVE TAKEN MY EXPLORER TO THE DEALER SEVERAL TIMES AND THEY HAVE NO IDEA WHAT IT IS. I HAVE ALSO CONTACTED FORD AND THEY HAVE NO IDEA WHAT IT IS. FORD FINALLY OFFERED A 100K MILE WARRANTY BUT THAT DOESN'T SOLVE THE PROBLEM.
Electrical system, Nov 1, 2017, fire
THE VEHICLE WAS PARKED, AND WHEN WE ATTEMPTED TO START THE VEHICLE BY PUSHING THE START BUTTON, THE VEHICLE DID NOT START BUT A LARGE AMOUNT OF SMOKE POURED OUT OF THE DASHBOARD. THE REPAIR FACILITY PERFORMED A SIGNIFICANT AMOUNT OF WORK WITH THE ELECTRICAL SYSTEM, BUT STATED THAT THEY DID NOT DISCOVER WHAT THE ROOT CAUSE OF THE ISSUE WAS.
Engine, Fuel/propulsion system, Oct 30, 2017
OUR FORD EXPLORER HAS AN EXHAUST LEAK THAT ENTERS THROUGH THE DASH VENTS WHEN DRIVING, OR WHEN PARKED WITH MOTOR RUNNING. WHEN I PARK IN GARAGE. I HAVE TO OPEN BACK AND FRONT GARAGE DOORS TO ALLOW AIR TO "CLEAR " IR FROM GARAGE, SO IT DOES NOT ENTER HOME. OUR FORD DEALER SAID THERE IS NO RECALL.
Other or unspecified, Oct 26, 2017, crash
I PASSED OUT WHILE DRIVING MY 2016 FORD EXPLORER DOWN THE FREEWAY. THE VEHICLE WENT OFF THE ROADWAY AND DOWN THE EMBANKMENT. THE VEHICLE WAS A TOTAL LOSS. THERE IS NOW A FORD RECALL ON THE VEHICLE, ISSUED TODAY, 10/26/2017 (FORD RECALL: 17N03) FOR CARBON MONOXIDE CONCERNS. FORD HAS KNOWN ABOUT THIS ISSUE FOR MONTHS AND NOT ISSUED A RECALL UNTIL MANY MONTHS LATER. AT THE TIME OF MY COLLISION, THE COUNTY I LIVE IN WAS IN A STATE OF EMERGENCY AND I WENT TO THE 1 OPEN HOSPITAL. DUE TO THE CIRCUMSTANCES AND NOT THINKING THAT CARBON MONOXIDE COULD HAVE CAUSED THE INCIDENT, I DID NOT GET BLOOD WORK DONE TO CONFIRM IF I HAD BEEN POISONED BY CARBON MONOXIDE.
Engine, Oct 24, 2017
CARBON MONOXIDE DETECTOR WAS ACTIVATED WHILE DRIVING OUR 2016 FORD EXPLORER.
Other or unspecified, Oct 23, 2017
BURNING HAIR SMELL IN CABIN OF VEHICLE. NOTICE IT DURING BREAK IN INFORMED SERVICE ADVISER OF SMELL WHEN I TOOK THE VEHICLE IN FOR THE FIRST SERVICE. TAKEN BACK SEVERAL TIMES OVER THE LAST TWO YEARS WITCH RESULTS IN THE ODOR BEING WORST NOW THAN FIRST NOTICED. FORD HAS REPLACED THE AIR VENT LOCATED BETWEEN THE HOOD AND THE WINDSHIELD. THEY HAVE REPLACED BODY PANELS AND SEALED OPENING IN THE REAR OF THE VEHICLE. THE LAST REPAIR WAS TO REPLACE THE ENTIRE EXHAUST SYSTEM. DURING A TRIP TO FLORIDA AFTER THE EXHAUST REPLACEMENT WE WERE ABOUT 100 MILES FROM HOME DRIVING 70+ MPH ON I-10. WHEN MY WIFE COMPLAINED OF HER HEART POUNDING, FEELING NAUSEOUS AND PASSED OUT FOR A MOMENT. I NOTICED THAT I HAD A HEADACHE ALSO AND I IMMEDIATELY ROLLED THE WINDOW DOWN. WITHIN A FEW MINUTES MY WIFE FELT BETTER SO I DID NOT CONTINUE TO THE NEAREST HOSPITAL AS SHE HAD ASKED. WE DROVE WITH THE WINDOWS OPEN FOR THE REST OF OUR 525 MILE TRIP AND DROVE HOME WITH THEM DOWN FOR ANOTHER 525 MILE. SINCE RETURNING I HAVE WRITTEN A SECOND LETTER TO FORD EXPLAINING OUR COMPLAINT. NEED TO HAVE THE PROBLEM RESOLVED. MY WIFE HAS HEART ISSUES, TAKES BLOOD THINNERS AND MAY HAVE BEEN MORE SUSCEPTIBLE TO THE CARBON-MONOXIDE THAN I. SHE IS SCARED TO DRIVE THE VEHICLE VERY MUCH AND WE CAN NOT AFFORD TO PURCHASE ANOTHER ONE BECAUSE WE COULD NOT SELL THIS ONE WITH IT'S PROBLEMS.
Engine, Fuel/propulsion system, Oct 20, 2017
THE TAILPIPE OCCASIONALLY EMITS BLUE-GRAY SMOKE, AS IF IT IS BURNING OIL. I HAVE WITNESSED THIS WHEN THE VEHICLE WAS STATIONARY. THE PASSENGER COMPARTMENT OCCASIONALLY SMELLS LIKE SMOKE. THE PASSENGERS IN THE REAR OF THE CAR TEND TO NOTICE IT FIRST, AND THEN THE PASSENGERS IN THE FRONT CAN SMELL IT. IT SEEMS TO HAPPEN WHEN ACCELERATING AT A HIGH RATE, SUCH AS WHEN ENTERING A HIGHWAY FROM AN ON-RAMP.
Engine, Oct 19, 2017
PURCHASED NEW VEHICLE 2/2016 AND HAS BEEN TAKEN TO THE DEALERSHIP 7 TIMES DUE TO ENGINE/EXHAUST SMELL ON HEAVY ACCELERATION COMING IN THE CABIN OF THE VEHICLE WHILE DRIVING ON THE HIGHWAY. SERVICE INVOICES ARE ATTACHED WITH THE EXCEPTION OF 1 THAT WAS DONE 3/2017 AND NO PAPERWORK WAS GIVEN TO ME ON THAT VISIT.
Other or unspecified, Oct 18, 2017
FUMES IN CABIN ON HIGHWAY AND CITY ! NEED TO ROW WINDOWS DOWN TO GET THE FUMES OUT! HAS BEEN HAPPENING SINCE NEW 10/30/2015
Other or unspecified, Fuel/propulsion system, Oct 18, 2017
STRONG EMISSIONS SMELL THAT IS CAUSING DIZZINESS AND MAJOR HEADACHES WHEN WE DRIVE IT.
Structure, Other or unspecified, Oct 18, 2017
WE HAVE NOTICED A FOUL SMELL IN OUR FORD EX SINCE WE PURCHASED IT WITH NO EXPLANATION REGARDING THE CAUSE. I BELIEVE THAT IT IS RELATED TO THE CARBON MONOXIDE ISSUE WITH THIS VEHICLE. WHEN I CONTACTED FORD REGARDING THIS PROBLEM THEY REFUSED TO PROVIDE ANY ASSISTANCE OR ANY RESOLUTION REGARDING FIXING THE PROBLEM.
Steering, Electronic stability control (ESC), Service brakes, Oct 18, 2017, crash
WAS TRAVELING DOWN A CITY SURFACE STREET WHEN ANOTHER VEHICLE TRIED TO BEAT ME TO GETTING ONTO THE SAME STREET I WAS TRAVELING ON MADE A SUDDEN TURN BEFORE I COULD GET TO HIS LOCATION. UPON TRYING TO MANEUVER AND AVOID A COLLISION THE VEHICLE SUDDENLY DID NOT RESPOND TO THE MANEUVER AND INSTEAD VEERED OFF THE ROAD AND CRASHED INTO A RESIDENCE. STEERING FAILED TO FUNCTION AS INTENDED, ABS SYSTEM ALSO FAILED TO FUNCTION PROPERLY. THIS HAS NOT BEEN THE FIRST TIME I GOT INTO A WRECK LIKE THIS WITH THIS VEHICLE. MAKING A SUDDEN TURN IN THIS VEHICLE WILL LIKELY SUFFER SOME SORT OF ACCIDENT, VEHICLE DOES NOT RESPOND LIKE IT SHOULD WITH ALL THEM ELECTRICAL SAFETY FEATURES.
Steering, Oct 17, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY FAILED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "AUTO STEERING SYSTEM FAULTY, HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRACK, AND TORRAIN MANAGEMENT SYSTEM FAULT" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO CURRIE FORD IN VALPERASO, IN WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Other or unspecified, Fuel/propulsion system, Oct 16, 2017
ALTHOUGH I HAVE NOT YET RECD. ANY LETTERS FROM FORD ON REPAIRING MY EXPLORER, MY SON OFTEN COMPLAINTS OF UNEASINESS AND NAUSEA WHEN SITTING IN THE BACK SEAT OF MY CAR. I DON'T PARTICULARLY NOTICE ANY SMELL BUT I AM NOW CONCERNED THAT THIS IS RELATED TO THE OTHER NEWS AROUND FUMES AND CO ENTERING THE CABIN. THIS HAPPENS SPECIALLY WHEN THE CAR IS RUNNING AND A/C IS ON WITH A/C WINDOWS CLOSED. I NOTICED THIS ONLY DURING OUR SUMMER BREAK THIS TIME WHEN MY SON SPENT A LOT OF TIME IN THE CAR AS OPPOSED TO SCHOOL NIGHTS.