2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints: engine
301 reports, newest first. Show all
Engine and engine cooling, Engine, Sep 11, 2026
The contact owns a 2017 Ford Explorer. The contact stated that while driving 70 MPH on the interstate, the engine light illuminated and the vehicle stopped in the middle lane. The contact was able to maneuver and coasted the vehicle over to the side of the road. The instrument panel was illuminated afterwards. The contact stated that the failure was like NHTSA Action Number: DP26008 (Engine and Engine Cooling). The vehicle was towed by Firestone and then towed to the local dealer, where the engine was replaced. The manufacturer was contacted, and two letters were sent, three emails were sent to the CEO, and two phone calls were made to Ford Customer Service, who opened a case, but no further assistance was provided. The failure mileage was 55,000.
Engine, Aug 8, 2026
Driving down the highway and checkengine light came on when I was headed to work. The vehicle lost power due to misfire with engine. I check the spark plugs and there is oil all over sparkplugs and the coil packs. This is a serious issue and needs to be addressed by ford immediately, they need to put a new engine in or pay me to get this fixed.
Engine, Jul 16, 2026
A strong exhaust smell comes through the cabin during acceleration at speeds higher than 35 mph. Worries us for possible co2 exposure coming through if exhaust smell can come through. But ford dealership has said it passes the recall standards. Still uneasy
Engine, Jun 15, 2026
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood with the Check Engine warning light illuminated. The vehicle was driven to the shoulder of the road, and the contact inspected the vehicle and became aware of smoke coming from underneath the vehicle. The failure reoccurred while the contact and the contact's minor children were traveling. A nearby Police Officer assisted the contact. The contact informed the officer that the vehicle was recently purchased from a CarMax. The contact was advised to take the vehicle to the nearby CarMax. The vehicle was taken to CarMax, where the vehicle was diagnosed with engine failure. The contact was informed that the engine had severe fluid leaks. The vehicle was repaired. The vehicle was shipped back to the residence a month later. The failure reoccurred and was a persistent failure. The contact stated that the vehicle was taken back to CarMax twelve times due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Engine, Jun 9, 2026
Car was running fine then went to start and received warning about car being too hot. Checked coolant and it was low. Refilled and drove home. Upon arriving engine light came on. PO301 code. There was coolant intrusion into the cylinders, leading to engine failure. Rough idle when starting. Did not drive after this. Went to start and car will not start at all. Symptoms include: Coolant loss with no visible leaks White exhaust smoke Rough idle or misfires P0300 / P0301 / P0302 codes Hydro-locked or destroyed engines
Power train, Seat belts, Engine, May 27, 2026
I’ve had three transmissions replaced from 2023 to 2026. Ford no longer makes 2017 Ford Explorer transmissions so I keep getting bad parts. In 2026 engine light came on , coolant leaking into cylinders, $11K to fix. This car has left me stranded on the side of the road , not to mention months at the dealership trying to find transmission parts. Ford Corporation refuses to buy back vehicle based on lemon law. Rear seatbelts defective.
Engine, May 26, 2026
Car started to overheat randomly, no signs of issues before, replaced the water pump for the second time in a year (2025 and again 2026). Continued having issues & white smoke puffing, turned out to have an oil leak due to piston rings being melted to the pistons, causing all spark plugs (prior repalced) and engine to be bad. Car is continuing to worse, sputters just sitting after you start it. Smells like burnt oil. Too dangerous to drive so it’s been sitting for weeks after pouring $3,000 into it to not have it fixed and now needing a new motor.
Engine, Apr 19, 2026
Coolant keeps going low. No visible leaking spots. Been to 2 mechanic's. Both said Ford defective engine block. Coolant leaking into cylinder 1. Recommended engine replacement. Check engine light. Verified 300 # codes. Misfire. Foul and rough start ups. Been on 4 or 5 months.
Power train, Engine, Apr 16, 2026
My 2017 Ford Explorer suddenly started vibrating intensely whenever I am at a stop or start slowing down. Episodes of hesitation when attempting to take off from a start with significant rpm surges. I am told I need to have my torque converter replaced. My vehicle has 84,697 miles on it, and was bought brand new from a dealer. I already had to have a new engine a month ago. This level of multiple engine and powertrain failures puts consumers and other drivers at risk for harm on the roadway. Not to mention the economic and employment impacts it has on the vehicle owners.
Steering, Structure, Engine, Apr 15, 2026
I am reporting a serious safety concern with my 2017 Ford Explorer. The vehicle currently has approximately 93,752 miles and has become increasingly unreliable and unsafe to operate. On April 9, 2026, while my wife was driving home from work, the vehicle overheated, creating a dangerous situation and risk of sudden breakdown. This is especially concerning as the vehicle is used to transport children. Recently, after taking the vehicle in for an oil change, I was informed of multiple additional problems (three separate issues) affecting the vehicle. In addition, the check engine light remains on continuously, even after attempted repairs, indicating unresolved underlying problems. I have also previously attempted to have a recall repair completed, but was told that the necessary part was unavailable and that I would be contacted when it became available. Months later, I have still not been contacted, and the recall issue remains unresolved. Based on my experience and publicly documented issues, this appears consistent with known defects associated with this model, including reported water pump failures leading to engine overheating, rear suspension issues affecting control, and concerns regarding exhaust fumes entering the cabin. This is not normal wear and tear, but a potential safety-related defect. It is a serious concern that known recalls and defects cannot be repaired due to lack of available parts, leaving the vehicle in an unsafe condition. I am also concerned about the risk of continuing to operate this vehicle and potentially causing an accident that could injure myself, my family, or others on the road. This risk is heightened by the lack of timely communication and resolution regarding known defects and recalls. I am requesting investigation into these issues to prevent harm to drivers and passengers
Electrical system, Engine, Fuel/propulsion system, Apr 13, 2026
Vehicle experienced white exhaust smoke due to oil entering the exhaust system, caused by turbocharger failure. This led to contamination and failure of all O2 sensors, requiring full replacement, along with replacement of both turbochargers. The radiator also failed and had to be replaced. This appears to be a cascading mechanical failure affecting multiple major systems, including the engine, fuel/propulsion system, and electrical components, rather than normal wear and tear. The failure rendered the vehicle inoperable, leaving me without transportation during a period of financial hardship. The severity and extent of repairs raise concern about a potential broader defect. This also created a safety concern due to excessive exhaust smoke and reduced vehicle reliability while in operation.
Other or unspecified, Engine, Fuel/propulsion system, Apr 9, 2026
1 WATERPUMP FAILED AND LEAKED WATER INTO MY OIL AND BLEW MY ENGINE. THERE WAS NO WARNING. MY CAR HAD NO POWER AND I COULD NOT DRIVE. I WAS ON THE SIDE OF THE ROAD. THE WATERPUMP IS NOT A RECALL BUT THERE ARE ALOT OF PEOPLE WITH THE SAME ISSUE ON THE SAME MODEL . THE ENGINE WAS REPLACED AT MY EXPENSE. 2. PILLAR/TRIM RECALL IS NOT FIXED AND WATER IS GETTING INTO THE INSIDE OF MY CAR AND SHORTING OUT MY PLUGS AND WIRES AND STAHLING MY CAR WHEN IT RAINS. NO WARNING SIGNS OR LIGHTS FOR EITHER PROBLEM. THE CAR HAS BEEN INSPECTED FOR THE RECAL . I WAS JUST TOLD FORD HAS NOT PROVIDED A REPAIR SOLUTION FOR THE PROBLEM. THIS RECAL IS FROM 1/19/2024
Engine, Apr 8, 2026
Oil is leaking onto my spark plugs and fouling them out. Also took my car into dealership and parts are not available for the recall for the rear toe links.
Engine, Mar 23, 2026
The 2011 to 2019 Ford Explorers have a huge issue with them. The internal water pump on my 2017 Ford Explorer 3.5L engine failed. The failure caused coolant to leak into the engine crankcase, where it mixed with the engine oil. This contaminated the oil and led to catastrophic engine failure and seizure. The vehicle has already been brought to a dealership for service and is available for inspection upon request. This failure created a serious safety risk because the engine could have seized suddenly while the vehicle was in motion. If I had not caught the issue early, it could have resulted in a complete engine shutdown without warning, leading to loss of power, reduced steering control, and inability to accelerate in traffic. I have a strong understanding of vehicles and was able to recognize the warning signs, but the average driver would likely not identify these symptoms. Without that knowledge, this type of failure could easily occur without warning and put both the driver and others on the road at significant risk. Yes. The issue has been confirmed by both an independent mechanic and the dealership as a failed internal water pump. Coolant was beginning to leak internally into the engine and oil pan, where it mixed with the engine oil. The symptoms—coolant leaking near the oil pan, loss of coolant, lack of heat, and eventual engine failure—are consistent with this type of failure on this engine. The vehicle has been inspected by both the dealership and my independent mechanic. It is currently at the dealership for service and remains available for further inspection if needed. There were early symptoms, including a coolant leak, bubbling in the coolant reservoir, and loss of heat inside the vehicle. However, there were no clear warning lights or alerts indicating imminent engine failure. The engine did not overheat prior to failure, and the final seizure could have occurred suddenly without adequate warning. These symptoms only appeared about one day prior
Power train, Engine, Mar 14, 2026, crash
The car was up on ramps, to replace a sensor, in park and slipped out of gear rolling backwards with force. Someone could have been under or behind the vehicle. Other vehicles could have been behind, property could have been damaged. The cars door caught the building and pulled it all the way back against the front fender.
Power train, Engine, Mar 12, 2026
Vehicle was brought to an authorized Ford dealership for coolant leak. The dealer confirmed a coolant leak originating from the internal water pump. The water pump on this engine is chain-driven and located inside the engine behind the timing cover, requiring approximately 12 hours of labor to access and replace. This is a known design defect affecting millions of Ford vehicles with the 3.5L Cyclone/Duratec engine across multiple model years (2007-2020). The defect allows coolant to leak past the bearing seal, with potential to mix with engine oil and cause catastrophic engine failure. This is a serious safety risk as failure can occur without warning while driving. The problem was confirmed and documented by the Ford dealership. No warning lights appeared prior to the leak being discovered. Repair cost exceeded $4,300. This defect was the subject of a federal class action lawsuit (Roe v. Ford Motor Company, Eastern District of Michigan) which was settled confidentially in January 2024 without a recall being issued. Ford has not notified owners of this known defect or offered any remedy program to US customers, despite a Canadian class action resulting in relief for affected owners there. I am providing the cost invoice but will provide an itemized invoice once repairs are finished.
Engine, Mar 11, 2026
October 2025 check engine light came on, took to mechanic showed misfire in cylinder two and three. Replaced all plugs and coil packs, engine light went off. Engine light came back, hard start on November 26,2025 showed misfire in cylinder 2 and 3. Replaced those coil packs again, engine light off. February 2, 2026 engine light back on, hard start with vibration. Took vehicle to Mtn View Ford in Chattanooga to have diagnostic test done. Received call on February 9,2026 that the engine was in complete failure, coolant leaked into the cylinders, would require a 12,000 new engine at 84,328.6 miles on the vehicle. The vehicle had not been driven more than 50 miles per week in the past two years, had on time maintenance.
Air bags, Engine, Jan 29, 2026
UNKNOWN
Other or unspecified, Engine, Dec 3, 2025
There is an odor in the passenger cabin. Seems unsafe
Engine, Nov 17, 2025
Complete failure of the water pump at 58000 miles.
Engine, Nov 14, 2025
The contact owns a 2017 Ford Explorer. The contact stated that upon taking the vehicle for an annual smog check, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic showed that the VVT (Variable Valve Timing) connected to the timing phasers had fractured and needed to be replaced. The contact was provided with an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,838.
Electrical system, Engine, Back over prevention, Oct 9, 2025
Ya me marco el funcionamiento del motor
Other or unspecified, Engine, Fuel/propulsion system, Sep 22, 2025
It is known that for the specific year make and model that the water pump goes out around 100,000 miles. This water pump was built as an internal water pump, which is not typical for most cars. in order to fix this part, the engine has to be taken out and lots of parts have to be disassembled Just to get to it. The part Itself is fairly cheap, but the labor cost thousands of dollars due to where it is located. Ford knowingly built this car and put that pump where it is at and therefore should be reliable to pay the cost when it is so common that this part goes out around 100,000 miles. if it is a known issue that occurs on these models frequently then it should become a recall because a failing water pump can cause significant issues within the engine and make the vehicle in operable.
Engine and engine cooling, Aug 22, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 55 MPH, the message “Engine Overheating” was displayed. The contact pulled over to the side of the road and allowed the engine to cool down. After restarting the vehicle, there was an abnormal clicking sound coming from the engine compartment. The contact then noticed a fluid leak underneath the front of the vehicle. The vehicle was towed to the mechanic and the mechanic diagnosed the vehicle and determined that the water pump was leaking, causing the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact discovered that the failure was a known issue; however, the VIN was not under recall related to the failure. The dealer was contacted and confirmed that there was no recall on the VIN related to the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 190,000.
Engine and engine cooling, Aug 7, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the vehicle was driving roughly, with white exhaust smoke coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.