2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints: engine
301 reports, newest first. Show all
Engine, Mar 7, 2025
The engine block (2.3L ecoboost) has a coolant intrusion into cylinder 3 causing it to miss fire and overheat. This problem almost left my wife and child stranded on the side of the road. If she hadn't had a safe place to pull over to allow the vehicle to cool down it could have had a catastrophic failure while driving. The dealer pressure tested the coolant system and showed leak in the coolant system. They then removed the number 3 spark plug and scoped the cylinder finding coolant inside cylinder. This coolant leak caused the miss fire and the overheating. Prior to failure the only thing that happened was that the number 3 cylinder had a miss fire. At this time the spark plugs and ingnition coil pack was replaced only to have the problem start up again a few days later. The number 3 and 4 ignition coil pack was then switched and codes cleared. The miss fire for number 3 then showed up again. At this time we set an appointment up with the dealer to look at the issue. Two days before the apointment the engine overheated. We were able to get the vehilce to the dealer and they diagnosed the coolant intrusion into the number 3 cylinder. Prior to the over heat the only warning was the miss fire for number 3 cylinder. No other warnings or codes were available for the engine. Upon researching this issue I found that it was a known issue and that Ford had an extended powertrain warranty for some customers under the customer satisfaction program. However, upon contacting Ford they said that my vehicle was not listed as a candadate for this extended warranty option.
Engine, Mar 6, 2025
At 115,000 miles, had a total engine failure. The engine was a 3.5 twin turbo eco boost. Engine not repairable and would need replacing. The blue book of the vehicle was 15K. The engine replacement cost from Ford was 18K. Overheard the mechanic call these engines on the Explorer, EXPLODERS. Apparently this is common and should have been a concern, but not mentioned to the consumers. Any other details can received from Bill Utter Ford Denton Texas.
Engine and engine cooling, Engine, Mar 5, 2025
The contact owns a 2017 Ford Explorer. The contact stated that after the battery had been replaced, the vehicle failed to start. The vehicle was jumpstarted several times. The contact stated while driving 60-70 MPH and attempting to overtake another vehicle, the vehicle failed to respond upon depressing the accelerator pedal. The contact returned to the initial lane. The contact stated that the failure recurred several times while driving. The contact stated while the vehicle was parked in front of the residence, the contact noticed that coolant had leaked from the vehicle onto the ground. The contact stated while driving at an undisclosed speed, the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to a Chevrolet dealer, where the contact was informed that there was no coolant in the coolant reservoir and the mechanic determined that the water pump was leaking. The dealer added coolant and water to the vehicle. The contact stated that the engine continued to overheat while driving. The vehicle was taken to Christian Brothers, where it was diagnosed that the water pump and the timing chain needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to an independent mechanic, where the water pump was replaced. The vehicle was towed to another independent mechanic, where the contact was informed that the timing chain and the water pump needed to be replaced at the same time. The vehicle was being repaired. The dealer was notified of the failure. The contact stated that the independent mechanics and the dealer had informed the contact that the failures were common. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Engine and engine cooling, Feb 28, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, "The Engine Coolant Low" message was displayed on the instrument panel. The contact's husband inspected the vehicle and noticed that there was no coolant inside the reservoir. The contact's husband added coolant to the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into the A/C compressor and that pump needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was repaired two more times. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Engine, Feb 27, 2025
I was driving my 2017 Ford Explorer on 10/14/22 and the engine started shaking aggressively randomly. So, I took it to our local Mechanic shop . They said that from the engine shaking, it had broken the engine mounts, and it had an internal problem. I had paid $200 to fix the engine mount. So, they had a service bulletin and said Ford should fix it for free because it’s a known problem. They had provided me with the service bulletin 22-2287. My husband took the copy of the bulletin to ford, and brought the car. Explained that it already had other recalls on it that needed to be fixed and showed him the service bulletin. He asked if it would be covered and the guy said “It should be”. Then, we proceed to get a call the next day that it’s not covered because it hasn’t “officially” been recalled and it would be$4200 to fix. Even though the engine is going to ruin the parts in a few years because it’s the engine causing the other parts to overheat. So, I told them I wanted to get a second opinon, and they charged me “diagnostic fee” of $213.76, even tho they told my husband the diagnostic fee if it wasn’t covered would be $80. So, after months of fighting ford to make things right,I had the car towed to a local transmission shop , and had them repair it for 4,655.. I go to pick it up, and it’s still shaking. So bring it back, and they fix it again, Well, it’ still not fixed. Then, they fix it again, and I pick it up, the transmission isn’t running correctly.I have been without a working car since 10/14/22. So, now they are fixing it again and putting another brand new transmission in. Ford needs to be held responsible. This is a known issue, and could lead to someone getting into a terrible accident when the engine falls through the car, and could kill someone. The engine itself it heating up other components of the car, and ruining it. As of today, 02/27/2025 the transmission is starting to have problems again! When I am driving and come to a stop it wont accelerate
Engine, Feb 22, 2025
Check engine light came on while driving on highway. I had a OBD reader with me and plugged it in. Came back with a cylinder misfire. Took it to a local mechanic to get new plugs and coils. Mechanic cleared the code but the light came back on. I took it to another mechanic that I trust who found coolant in the oil due to cracked heads. Mechanic gave me information about this 3.5l motor being known to have this problem to take back to dealer. 3 months of waiting and having to argue that despite being out of warranty, they knew this motor was bad and should replace it. Ford finally put a new motor in. Drove for 6 more months and just had the check engine light come back. Cylinder misfire again. They shouldn't be allowed to sell this motor knowing that it can leave people stranded. This is criminal. Will never buy a Ford again. They KNOW this motor is trash but keep letting unsuspecting consumers foot the bill be cause they assume it's a one off. Shame!
Engine, Feb 15, 2025
1. The cylinder head gasket (2.3L Eng Standard EJ7Z-6079-F) had cracked due to a problem that my mechanic said was common for engines of this make / year. 2. If this had not been fixed could have damaged the cylinder head and totaled the vehicle, is my understanding. 3. Yes 4. No 5. I noticed the engine felt different and the check engine light was sporadically on and off. First occurred Nov, 2024.
Engine and engine cooling, Feb 13, 2025
The contact owns a 2017 Ford Explorer. The contact stated while driving 40 MPH, the vehicle began vibrating abnormally, with the check engine warning light illuminated. The vehicle stalled and the contact was forced to park on the side of the road to attempt to restart the vehicle. The vehicle failed to restart and was towed to an independent mechanic to be diagnosed. The contact was informed that there was coolant intrusion into engine, which caused damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
Engine and engine cooling, Feb 13, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while her sister was operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the long block engine was faulty and needed to be replaced, due to excessive oil consumption. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,575.
Engine and engine cooling, Feb 10, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving 35 MPH, the engine overheated. The contact turned off the vehicle and waited for the engine to cool down before continuing to drive. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the water pump was leaking. The mechanic informed the contact that it was a known failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 108,435.
Engine, Jan 27, 2025
Was driving my vehicle on the highway when it start chugging and died. Had to act Fast to get off the highway as there was no shoulder nor warning. I had the vehicle towed to my shop and they confirmed the engine was done. The water pump gave out while driving with no warning and took the engine out. It appears after doing some research Ford has 2 years of Explorers (2016 & 2017) that they did an internal water pump. So when the water pump goes out it dumps all the antifreeze into the oil pan. There are many complaints out online about this same exact thing and Ford will do nothing about it. I was stuck with a $12,500.00 bill for a vehicle that has 73,989 yes that is right not even 75K on the car. Ford is a joke and this definitely a safety concern as it just dies with no warning and takes the engine out. Something needs to be done before people get hurt as all these 2 years worth of Explorers will have this same issue. Whomever designed a waterpump on the inside of the engine should be investigated. I will upload the estimate as that is what I have on me. Be I do have the repair bill at home as we just got it back after 5 weeks
Engine, Jan 20, 2025
Car was misfiring, oil in the spark plugs. Took it to our mechanic and basically told us we need a new engine. The car in a 2017 with 143,000 miles. There was coolant in cylinder 1 of the engine. Mechanic said cylinder walls are not properly sealed causing the head gasket to fail repeatedly even after replacement.
Power train, Vehicle speed control, Engine, Jan 16, 2025
Transmission is not shifting correcting. Will be traveling down the road and loses power, loses it's acceleration. When trying to proceed after making a stop at a light, car will not go. Bucks hard when putting in reverse. I heard there was a recall on the torque converter's awhile back, but I never received any notification about it. Now that I know, the ford dealerships are telling me there are no recalls for this.
Engine and engine cooling, Dec 16, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40 MPH, the vehicle shuddered abnormally and almost stalled. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the residence and while the vehicle was parked, the contact noticed that water and coolant were leaking under the engine compartment. The vehicle was not taken to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Engine, Dec 2, 2024
Brought car in for 100,000 mile tune up on 11/21. On 11/30, used the heater for the first time since having tune up done and the heater was blowing only cold air. Brought into ford today and was told that the water pump has a leak and needs to be replaced at a cost of $5,000. Car has 100,550 miles on it, mostly only driven on city roads and not freeway.
Engine, Dec 2, 2024
Water pump defect with my 2017 Ford Explorer XLT V6. This vehicle has a significant design flaw related to the water pump, which is located inside the engine cover. Recently, the water pump in my vehicle failed, the signal warning light turned on and indicated that the thermostat reaching high engine temperatures and warning the engine could overheat. The failure of the water pump can lead to engine overheating, which could cause the vehicle to break down unexpectedly, putting my safety and the safety of others at risk, especially while driving at high speeds or in heavy traffic. The problem has been reproduced and confirmed by both a Ford dealer and an independent service center. Ford acknowledges this issue and that the water pump is prone to failure approximately every 100,000 miles. The repair costs amount to over $4,000. This exorbitant cost is due to the labor-intensive process required to access the water pump, owing to its placement within the engine cover. The cost of the repair is disproportionately high and places an undue financial burden on consumers.
Power train, Engine, Dec 2, 2024
I have a 2017 Ford Explorer with a water pump that needs replacing per a Ford dealership. It has 59K. It should last at least 150k. There should be a recall as there are thousands of these vehicles with the internal water pump. Apparently it's a problem if they are no longer making them internal. I want to file a complaint and would like some type of compensation.
Engine and engine cooling, Nov 21, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated, and the vehicle started shaking abnormally. There were no warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 120,000.
Engine, Nov 19, 2024
2.3L 4 cylinder engine has coolant intrusion causing a blown head gasket and requiring a super expensive repair that should be falling to Ford not the consumer. This is a design flaw and should be fixed ASAP. Coolant should not be intruding and leaking. This engine has around 76,000 miles and has only been owned for 1 year. Very disappointed in this.
Engine, Nov 13, 2024
I was driving , when I heard a strange noise. Luckily I was about a mile from work. I listened more, Checked my check engine lights, as I was passing the local ford dealership. They were not on. I proceeded to the stop light. My car began to miss. I had just put gas in, I assumed it was bad gas, still no engine lights. I made it 3 blocks it started missing bad, going through an intersection. Now its making a bubbling noise. No check engine, but the heat gage is half the way up. I stop in a driveway. put it in park for 15 minutes, to cool it down. I restart my car, I move it 4 yards to park along the street. Now my car will not move at all. We had it towed to the dealership. My engine is ruined. I did not drive my car more then a mile after the noise of what the dealership said, was system blowing up, that's in the engine. As a result this has blown my engine and I now need a new one. We had just been on vacation from Ohio to the Sault Saint Marie, Michigan. My husband checked fluids, added a little of both oil and Antifreeze before we left on Oct 17, 24. There was no antifreeze in the oil or oil in the antifreeze. We were only back a day when this happened . When the radiator blew up, it never set off my check engine lights. Even when the vehicle could no longer move, there were no check engine lights on. My vehicle was making a bubbling sound, yet my hot gages never went completely to hot. At the most the were about 3/4 of the way. The radiator blew and in a few short minutes my engine completely locked, this happening within a mile. Lucky for me, I was in a small town, when it occurred. Its been 3 weeks and I am still waiting on an engine. I have been told its because so many of the explores are having the same issue. I have to come up with 10,000.00 to replace the engine of a vehicle I still owe on. It just turned 100,000 miles in Michigan
Engine and engine cooling, Nov 6, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, there was an excessive amount of white smoke coming from the exhaust. The driver pulled over to the shoulder of the roadway. The vehicle was taken to an independent mechanic, who diagnosed a failure with the turbo charger. The vehicle was not repaired. The contact stated that the two turbo chargers had previously been replaced 16,000 miles prior to the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 91,000.
Engine, Oct 28, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from the engine. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 100,685.
Engine, Oct 9, 2024
The contact owns a 2017 Ford Explorer. The contact stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where DTC code: P219C was retrieved. The dealer informed the contact that the engine needed to be taken apart for further diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,820.
Engine, Oct 4, 2024
In 2022 I had the water pump replaced on my 2017 Ford Explorer as it was leaking and i was getting fluids into the oil tank. The mechanic advised that it could destroy the entire engine and cause massive safety issues when driving. Had repairs done at Forder Dealership. On September 26, 2024, I took my 2017 Ford Explorer into the Ford Dealership for another issue and found out that my water pump was cracked again, leaking antifreeze, and that it needed to be replaced. Again, if not replaced massive safety issue could occur when driving. Earlier in September when driving the vehicle on the highway the entire vehicle shut down, lost the power steering, and the vehicle literally died in the parking lot of a tire shop. Replaced the alternator but still had issues with the engine after the replacement which now I learned could have been from the antifreeze leaking out of the water pump. Ford will not cover the replacement of the water pump because it 9 months past the warranty.
Engine, Sep 19, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the oil dipstick had been ejected, allowing the orifice to leak oil onto the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to determine that the engine was building excessive internal pressure but was unable to determine the cause of the failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 121,000.