2018 Ford Explorer

Problems, recalls and owner-reported issues

Structure is the leading concern among 730 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 730

Of the 2018 reports, 15 involved a crash and 7 involved a fire. 12 people were injured.

Primary concernStructure288 reports · 39% of complaints
Owner complaints730Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Structure288
  2. Other or unspecified167
  3. Engine94
  4. Electrical system57
  5. Power train50
  6. Engine and engine cooling29
  7. Back over prevention26
  8. Suspension23

Recalls and investigations

  1. Structure, bodyJul 14, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Campaign 26V448000 on NHTSA.gov

  2. Suspension, rearFeb 20, 2026

    Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

    Campaign 26V101000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  4. Structure, body, roof and pillarsJan 19, 2024

    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

    Campaign 24V031000 on NHTSA.gov

  5. Structure, bodyMay 5, 2021

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

    Campaign 21V316000 on NHTSA.gov

  6. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

  7. Fuel system, gasolineNov 14, 2018

    Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

    Campaign 18V807000 on NHTSA.gov

Representative owner complaints: engine

119 reports, newest first. Show all

  1. Engine, Sep 5, 2026

    My 2018 Ford Explorer XLT 3.5L that we bought brand new from Bob Bell Ford/Glen Burnie Maryland had a water pump failure at only 72,344 miles, this was a safety concern when driving down the road that put us & others at risk. The only indication was dashboard warning that said (Engine coolant over temperature)This failure happened while taking daughter to college on 8/21/26 We had to get towed to independent service center 175 miles away & repaired at the cost of 2900.00.

  2. Power train, Other or unspecified, Engine, Jul 15, 2026

    This vehicle was inspected by a certified Ford dealership (Premier Ford, Service Advisor: Harry). Ford Motor Company’s Consumer Affairs Department subsequently reviewed the case under Complaint ID: XXX. In their official written response, Ford explicitly admitted the root cause, stating: "the vehicle experienced a failure to the harness for the alternator which melted due to heat from the exhaust." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  3. Engine, Jul 10, 2026

    While driving at highway speed on a 2-lane highway with three children under the age of [XXX] in the vehicle, my 2018 Ford Explorer experienced sudden complete engine failure with no prior warning. No warning lights, no temperature gauge change, no unusual sounds. The vehicle went from operating normally to catastrophic failure instantaneously, forcing me to sharply cross active traffic to exit the roadway. The vehicle came to rest near a train track. The root cause was internal water pump failure. Ford's design places the water pump inside the engine, causing coolant to leak internally with no external indicators and no dashboard warning until catastrophic damage has already occurred. Ford did not install a coolant level sensor in the reservoir, and the only coolant warning available is an overheating alert, which never triggered. I had taken every reasonable precaution. Two thousand miles prior, an oil change showed no coolant contamination. One week prior, I physically checked the coolant level and it was within safe range. Ford's design gave me zero opportunity to detect or prevent this failure. This is a known recurring issue. Over 86 engine complaints have been filed with NHTSA for this model year alone and Ford has been aware of this defect since at least 2007. Despite class action litigation in both Canada and the United States, Ford has not issued a U.S. recall. Repair costs exceed $9,000. I am requesting NHTSA open a formal investigation and compel Ford to issue a U.S. recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  4. Engine and engine cooling, Jul 9, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The vehicle was driven to the residence and then to an independent mechanic shop, where a full diagnostic inspection was not performed; however, the mechanic suspected that coolant bubbled internally and the contact was informed that the head gasket might need to be replaced. The mechanic was unable to disassemble the engine for further inspection. The vehicle was then taken to a dealer, who diagnosed that the water pump needed to be replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

  5. Engine, Jun 16, 2026

    My vehicles transmission has been replaced 2 times already (3 years apart)- now it is overheating. Absolutely no warning lights have came on at any time in regards to any of my situations - My vehicle is available for inspection at any time. When the transmission went in my vehicle, I was traveling on an interstate with my child. The dealer has confirmed replaced the transmission as it was still under the 5 year warranty - my vehicle is set to go back into the shop today to be inspected as to why it is overheating.

  6. Electrical system, Engine, May 22, 2026

    Total engine failure in the Ford Explorer XLT 2.3L ecoboost.

  7. Engine, Apr 17, 2026

    At 89k miles, my engine has failed, due to coolant intrusion, according to Ken Garff Ford Dealership in St. George, UT. I started having issues with rough start and timing miss and engine light came on. I immediately took it to Dealership and they did two repairs (tune-up) and subsequent gasket change because they said oil was getting into my spark plugs. It did not resolve the issue, took it straight back and now they're telling me I need a new engine. This comes 2 years after I had to pay $7k for a new transmission at only 60k miles. This is wrong and not OK that I am having to deal with this. I don't have $12k laying around for a new engine on a vehicle that shouldn't be having all these issues!

  8. Engine, Apr 17, 2026

    I PURCHASED A 2018 FORD EXPLORER WITH THE 2.3L 4 CYLINDER ENGINGE IN 2023. WITHIHN A YEAR OF MY ENGINE STARTED TO HAVE ISSUES HESITATING WHEN ACCELERATING. THEN IT OVERHEATED AND I REALIZED MY COOLANT WAS DISAPPEARING BUT WASNT POOLING ANYWHERE.. IT WAS EVAPORATING BECAUSE IT WAS LEAKING INTO MY SPARK PLUGS. WHEN I CHANGED PLUGS I NOTICED OIL OR COOLANT ON TWO OF THEM I CALLED FORD ABOUT IT BECAUSE MY ENGINE HAS A PENDING LAWSUIT FOR THIS PROBLEM IT KEPT GETTING WORSE . I DONT HAVE THE MONEY FOR THE REPAIRS AND I ASKED THEM IF THEY COULD DO A GOOD FAITH REPAIR AND I WAS DENIED. AS OF 4/16/2026 MY ENGINE FAILED AND MY COOLANT IS FILLED WITH OIL BECAUSE OF THE DEFECTIVE ENGINE THAT THEY KNEW ABOUT SINCE 2010

  9. Engine, Feb 25, 2026

    Upon startup rough idle and check engine light came on. Mechanic confirmed cylinder head thinning causing fluid leak into first cylinder. A mechanical note verifies but Ford won't issue a recall. Apparently Ford has know this for years with Ecoboost engines. I don't want to become a victim of vehicle dying in the middle of traffic. Have seen several complaints from Ford owners with no fixes by Ford.

  10. Engine and engine cooling, Feb 18, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Prior to the failure, when the vehicle was started, there was an abnormal sound coming from the engine. After several minutes, the sound ceased. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plug was stuck, and the independent mechanic was unable to remove the spark plug. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with a misfire in cylinder #3, and the spark plug and ignition coil were replaced. The contact was unsure if the stuck spark plug was removed the second time the vehicle was repaired. Most recently, the contact noticed that while the vehicle was in park(P) and left running, the vehicle was idling roughly. The message "Engine Coolant Over Temperature" was intermittently displayed. The contact pulled over to the side of the road, left the vehicle running, exited the vehicle, opened the hood, and there was no smoke or steam present. The contact returned to the vehicle and noticed that the temperature gauge was indicating that the engine was HOT. The contact drove back to the residence. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinders #1, #2, and #4. The contact was informed that the coolant reservoir was empty, that the spark plug in cylinder #3 was stuck, and that the engine needed to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic for a second opinion, who diagnosed coolant intrusion in cylinders #1, #2, and #4, and that the spark plug was stuck in cylinder #3. The vehicle was not repaired due to the cost. The dealer notified the manufacturer of the failure. The failure mileage was approximately 118,000.

  11. Engine, Jan 27, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was idling at a traffic stop, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the vehicle stalled after driving several minutes. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engine failure and determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The vehicle remained with the independent mechanic unrepaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 162,000.

  12. Power train, Vehicle speed control, Engine, Dec 23, 2025

    - I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely lose power on the highway with cars behind you. Had to pull off onto the shoulder(s) in dangerous conditions, with two young kids in the backseat. Hazards, turn off the car, restart the car, etc. - When the power loss happens, the vehicle's dashboard lights turn on, including the engine and wrench icons along with the words "See Manual." - Based on my research, I believe it may be due to a defective throttle body and/or software, related to the "terrain management system." - Problem was not reproduced or confirmed by a dealer or independent service center - No inspections by the manufacturer, police, insurance representatives or others - No warning message is provided prior to the failure, which is another issue

  13. Engine, Dec 22, 2025

    Leaking water pump that if isn’t repaired will cause catastrophic engine failure. Very expensive repair, $2800 because of internal placement of the pump. Since the water pump is in line with the crankshaft and located over the main body of the engine, it allows coolant to leak from the water pump into the oil pan. Mixed coolant and oil will lead to engine failure.

  14. Engine, Dec 15, 2025

    I was driving on a freeway when the engine stopped without warning. The timing chain apparently; slipped and the pistons collided with the alves leaving me stranded on the road. This si a dangerous situation that Ford knows of adn is ignoring. THe car had 101000 miles on it. The car was serviced at 98500 miles by Ford but the timing issue was ignored by the mechanics becasue the computer produced no error codes. The obvious ticking of the engine was the only indication that there was a problem that the mechanics ignored. This is a know premature failure and danger to drivers and the engine should be recalled for repair at Ford's expense. Please issue a safety recall on this engine. ( 3.5L V-Shaped 3.5L Ti-VCT) Consumers are at risk for unexpected breakdowns without warning, at speed, in traffic...

  15. Engine, Nov 25, 2025

    In November 2023, our SUV started to over heat and engine shut off. We noticed the coolant reservoir was bone dry. We added coolant. It was bone dry again within a couple days. We had a mechanic friend diagnose and he told us it is the water pump. We took it to the Ford dealership and we were quoted $3000 to repair it. We could not afford this, so thankfully we met a mechanic that works at dealerships but also repairs on the side. He fixed it for $1000. Flash forward to November 2025 and we notice the heat in our car is not working. Couple weeks later, overheat warning and I'm forced to pull over with my 3 children in the car on a busy highway. Once car cooled down, we went straight home and forfeited our plans. Notice the reservoir is empty again. Refill it. It's empty within a few days. Come to find out, it's the water pump again and Ford dealership wants $4400 this time to fix it and our friend who fixed it last time wants $2000 to fix it. He had another Ford Explorer currently in his shop with the same problem. He said it will continue to fail. We are at a loss. Car overheats almost immediately and loses coolant almost immediately. Ford should HAVE A RECALL ON THE WATER PUMP. Why does the engine have to be pulled out to replace the water pump that is just going to fail every 2 years. I have bought Ford since 2008 and swore I always would buy Ford. I have had 3 Ford vehicles. This experience with this vehicle and the Ford dealerships has changed my opinion. I will never buy Ford again. We are only at 125,000 miles and bought vehicle BRAND NEW in 2018-- so 7 years... just 7 years!

  16. Engine, Oct 22, 2025

    Another timing chain failure on highway with engine stopping on road. This should be a recall!!!!! Only 101,300 miles on engine. No warnings no check engine lights until after failure.

  17. Engine, Aug 30, 2025

    The internal water pump system on the EcoBoost engine in the 2018 Ford Explorer failed after 7 years and only 63,880 miles. The vehicle was taken into the shop multiple times when the check engine light came on and the defect was not located until the vehicle failed. Due to the design, it is not easily fixed and cost an outrageous amount of money to fix for a vehicle with less than 100,000 miles. This is a safety risk because if this is a common issue, which it is, and the engine fails while driving it, the driver is not able to get to a safe area to address damages and is left stranded. There are numerous complaints regarding the design flaw of having the water pump inside the engine. The manufacturer refuses to address the flaw. The check engine light came on and was taken in and wrongly diagnosed each time until the engine failed.

  18. Engine, Aug 5, 2025

    I believe I am getting the Cam Phaser Rattle sound in my 2018 Ford Explorer Platinum with the 3.5L EcoBoost Engine. Through research I have seen that this is a common problem among other 3.5L EcoBoost Engines like the F-150, Expedition, and Navigator. This happens at Cold Start ups I noticed. I have tried calling my dealership and Ford Corporate about this issue and they say that they can't cover this at all. My vehicle is at 65k miles (just outside the warranty).

  19. Engine, Jul 28, 2025

    Engine light turning off and on. Engine overheating light on. Told by Ford dealership that I need engine replacement.

  20. Engine, Jul 2, 2025

    I am writing to formally report a significant mechanical issue involving the water pump in my 2018 Ford Explorer with the 3.5L V6 engine. This vehicle recently experienced a sudden failure of the internal water pump, a problem I have since learned is common across this model and others using the same engine design. In my case, the water pump failure occurred just outside of the vehicle’s extended warranty coverage, leading to engine overheating and a substantial repair cost. What makes this issue particularly concerning is the design flaw in which the water pump is located internally, driven by the timing chain. When the pump fails, it can leak coolant internally, potentially leading to catastrophic engine failure without warning. This design not only makes the part extremely costly to repair (often $2,000–$4,000 or more), but it also introduces a serious safety risk—drivers may experience engine overheating or seizure while on the road, with minimal to no warning. This poses a clear hazard, especially at highway speeds or in high-traffic situations. I understand that many other Ford owners have reported similar failures, yet no recall or Customer Satisfaction Program (CSP) has been issued to address the problem. Given the frequency of these incidents and the potential danger involved, I respectfully request that NHTSA investigate whether this condition qualifies as a safety-related defect. I have included my vehicle details below for your reference: Make/Model/Year: 2018 Ford Explorer Engine: 3.5L V6 (non-EcoBoost) Mileage at Failure: 101345 Failure Description: Internal water pump failure leading to coolant leak and overheating Repair Estimate: $4511.19

  21. Engine, Jun 25, 2025

    On Thursday, June 14, 2025, the check engine light illuminated on my 2018 Ford Explorer, which has fewer than 75,000 miles. I promptly contacted my trusted local mechanic, Bananno Automotive, to schedule an oil change and requested that they also inspect and diagnose the cause of the warning light. During their inspection, they performed a diagnostic scan and identified stored engine code P0430 – Catalyst System Efficiency Below Threshold (Bank 2), which corresponds to the catalytic converter on the left side of the radiator. Concerned that delaying the repair could lead to increased emissions and potential damage to the engine, I authorized the necessary repairs. All work was completed by June 23, 2025. It was only after the repairs were finalized that I reviewed the Ford Warranty Guide and discovered that this issue is, in fact, covered under warranty. Unfortunately, Ford has denied reimbursement solely because the repairs were not performed at a Ford dealership. This is deeply disappointing, especially considering the repair cost exceeded $1,800, and no alternative solution or support has been offered. My intention in sharing this is to ensure that other Ford owners are not similarly affected by this type of parts failure and warranty denial.

  22. Engine and engine cooling, Jun 25, 2025

    The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated, with the warning light illuminated. The contact parked the vehicle and refilled the coolant reservoir. In addition, the contact stated that the coolant reservoir was repeatedly refilled weekly. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant pump failure and a slow coolant leak. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed with coolant pump failure. The contact was informed that the coolant pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  23. Engine and engine cooling, Power train, Jun 16, 2025

    The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0303 (Misfire in cylinder #3). The vehicle was not repaired. The contact took the vehicle to the dealer, who confirmed the failure. The dealer replaced the spark plugs and ignition coils. The contact stated that the failure persisted. The contact stated that on a separate occasion, after the contact had the tires serviced, and the engine overheated. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the torque converter and engine needed to be replaced; however, the vehicle was not repaired for the most recent failure due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

  24. Engine, May 12, 2025

    The water pump failed. It is internal in the engine. Not sure yet if coolant got into the motor. It is not safe to drive the vehicle and have to get it towed for this expensive repair. Water pumps should not fail at the rate they do on the ford 3.5 motors. They need to have a recall on them.

  25. Power train, Engine, Apr 22, 2025

    The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle started vibrating excessively and the vehicle hesitated with several unknown warning lights illuminated. The contact stated that while driving uphill the message "Hill Start Assist Not Available" was displayed. The contact was able to drive uphill; however, the failure recurred after driving a short distance. The transmission unexpectedly downshifted and the vehicle was not able to pull into the driveway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the local dealer, who diagnosed that there were metal shards found in the engine and that the transmission had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.