2020 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,217 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Explorer model years with reports.
Of the 2020 reports, 35 involved a crash and 10 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Seats, mid/rear assemblyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V451000 on NHTSA.gov
Power train, automatic transmissionJun 24, 2026
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Campaign 26V402000 on NHTSA.gov
Seat beltsMar 17, 2026
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Campaign 26V159000 on NHTSA.gov
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Seats, mid/rear assemblyJun 13, 2025
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Campaign 25V393000 on NHTSA.gov
Power train, driveline, driveshaftMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Campaign 25V166000 on NHTSA.gov
Back over prevention, softwareMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Campaign 25V159000 on NHTSA.gov
Seat beltsFeb 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
Campaign 25V093000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
EngineAug 10, 2024
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
Campaign 24V598000 on NHTSA.gov
Back over prevention, sensing system, cameraMar 8, 2024
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Campaign 24V188000 on NHTSA.gov
Power train, driveline, driveshaftOct 6, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Campaign 23V675000 on NHTSA.gov
Electrical system, propulsion system, traction batterySep 8, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Campaign 23V626000 on NHTSA.gov
Back over prevention, sensing system, cameraMay 12, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Campaign 23V342000 on NHTSA.gov
Back over prevention, display functionApr 28, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Campaign 23V305000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Mar 24, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Campaign 23V199000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Feb 10, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
Campaign 23V069000 on NHTSA.gov
Back over prevention, sensing system, cameraJan 23, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Campaign 23V022000 on NHTSA.gov
Back over prevention, softwareSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Campaign 21V735000 on NHTSA.gov
Suspension, rearMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
Campaign 21V154000 on NHTSA.gov
EngineDec 17, 2020
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Campaign 20V788000 on NHTSA.gov
Fuel system, gasoline, storageNov 24, 2020
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
Campaign 20V730000 on NHTSA.gov
Power train, driveline, driveshaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
Campaign 20V693000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Seat belts, rear/other, buckle assemblySep 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
Campaign 20V549000 on NHTSA.gov
Air bags, critical fastenersAug 21, 2020
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Campaign 20V497000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 4, 2019
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
Campaign 19V859000 on NHTSA.gov
Electrical system, wiringSep 30, 2019
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
Campaign 19V687000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Aug 5, 2019
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Campaign 19V575000 on NHTSA.gov
Representative owner complaints
1,217 reports, newest first.
Power train, Jun 27, 2021
Transmission started shifting on it’s on. Mostly down shifting. Gas mileage went from 28mpg to around 20 mpg. Dealer had to order parts-not available for 4- 6 weeks. Never know when it will happen. No recall or warning lights Dealer aware of this issue
Back over prevention, Jun 25, 2021
Rear camera goes blue,
Power train, Jun 24, 2021
Automatic transmission "jumps" and clunks in and out of gear at speeds between 25-35 mph, causing vehicle to lunge. Also, experienced vehicle sporadically engaging into gear from a stop sign and lunging forward for several seconds, almost causing a car to rear end my vehicle. Problem has been reported to dealer, but dealer will not look at it for more than 2 weeks. No warning lamps or system messages appear on the dash board. This is a major safety problem as it causes the vehicle to lunge and jump randomly while driving or accelerating from a stop.
Forward collision avoidance, Jun 23, 2021
The backing aid camera turns blue out of nowhere when put in Reverse gear, which causes the parking warning system to fail, the forward collision warning turned on by itself while driving on the freeway, there were absolutely no cars or objects in front at the time, causing the SUV to abruptly come to a complete stop, putting my self and my family at risk of being hit by a vehicle in the back. this is absolutely unacceptable.
Power train, Jun 9, 2021
The contact owns a 2020 Ford Explorer. The contact stated while driving at various speeds, the vehicle jerked while attempting to upshift. The contact stated there were no warning lights illuminated. The vehicle was repaired but continued to experience the same symptoms. The manufacturer was not informed of the failure. The failure mileage was approximately 4,261.
Power train, Electrical system, Back over prevention, Jun 7, 2021
1. Powertrain/Transmission: The transmission starting slipping and having hard shifts. When I would slow the car to turn or stop, it jerked at 30mph, 20 mph, and again at 15-10mph. Then it started hard shifting when you put it in Drive, and again at each shift. It wouldn't go over 55mph. The Powertrain Failure light(orange wrench) and Fordpass Notice finally came on a week and a half after the issues started. Shortly after the light cam on the car would not go in Reverse. There is a recall on the Powertrain in 2020 Explorers, however my VIN # does not show any recalls. I have an infant that is in the car with me usually. I am afraid for her to travel with me now in this vehicle, even once Ford tries to "fix" the issue because the warning light does not appear until the Powertrain is completely gone. I feel that the sensor should go off when it notices the transmission is having issues. This vehicle is now at a Ford dealership to be repaired. *2. Rear-view back up camera: Camera works 20% of the time. The screen is blue or the image jumps severely. It was taken to a Ford dealership and they said it didn't happen when it was there so they did nothing to fix it. There is a recall on this feature however my VIN # does not apply. *3. A/C: The air-conditioning unit fails to cool the air. The AC unit blows humid air. *4. Screen/display: The screen in the center console will go black and the steering wheel buttons will not work on the radio or bluetooth phone capabilities. The hands free phone option was not available during these system blackouts. 5. Park-aid sensor: The parking sensors in the front bumper keep falling out and go off making it seem like I am an about to hit something. I had to pop them back in place at least twice. *A Ford dealership has tried to address these issues already. However, these features still do not function properly on the car. If the feature "worked" while it was in the repair shop then they said they couldn't fix it.
Service brakes, Jun 4, 2021
There are times when I start the vehicle, or manually release the parking brake, that it simply does not release. The brake pedal becomes rock hard at these times, without its normal travel. If the vehicle is reversing, like leaving my garage, it stops like it hit a brick wall when the brake pedal is touched. The rear brakes are simply locked. It stops so abruptly that it has aggravated lower back pain from previous injuries. I’m afraid of getting stranded in traffic, unable to move the vehicle. It did this on dirt and it was just dragging the rear tires. The only solution I have found is to turn off the engine, wait a few seconds, restart the vehicle, hope. I got, in rapid succession: 1. ANTILOCK BRAKE FAULT !!! 2. HILL DESCENT CONTROL FAULT 3. PRE-COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING The service at Mesquite (Nevada) Ford was totally insufficient. I expected them to find and fix the problem, which obviously lies in the anti-lock/parking brake. I was eager to get the vehicle back and find out what was wrong as I’ve been afraid to use the manual parking brake for fear it will seize up and not release. When I got the vehicle back (which took a long time and a long story as the mechanic went home sick in the middle of the job with COVID) they said, “Oh, we reset the error message so everything is fine.” Well, it still locks up, sometimes when I have shut the engine off and sometimes when I tried to manually set the parking brake, which I am still avoiding. If it’s only my vehicle then there is a dealer problem. If there are more reports, then it’s a bigger problem. I don’t know where on your site to say this — I am shocked by the number of fatalities — but not really. Either reduce the speed limits in the west or keep killing people. 80 mph is ridiculous because everyone now runs 90+ mph. We’ve come upon two fatal accidents this summer on I-15. The carnage was terrible. Please, please, please slow the traffic.
Suspension, May 29, 2021
Ball joint worked itself loose and the bolt connecting the wheel to the control arm fell out. As a result, the wheel concaved and posed a serious risk of loss of control, crash and injury to vehicle occupants and other drivers.
Power train, May 23, 2021
Driving our 2020 Ford Explorer ST Friday at approx 35-40mph. Vehicle seemed to loose power and almost die when it suddenly surged forward at a high rate of speed. This happened several more times scaring my wife and grandkids. The vehicle only has 3800 miles on it but she is now scared to death to drive it. Had it towed to dealership Friday afternoon and waiting for a tech to take a look. Not good!
Other or unspecified, Back over prevention, May 9, 2021
THE BACKUP CAMERA INTERMITTENTLY DOES NOT WORK WHEN WE PUT THE VEHICLE IN REVERSE. WE ESTIMATE THAT IT FAILS TO WORK 10-15% OF THE TIME. THE SCREEN TURNS BLUE AND WE CANNOT USE THE CAMERA TO SEE WHAT IS BEHIND US. WE RELY ON THE CAMERA BECAUSE THE OVERALL VISIBILITY TO SEE BEHIND THE VEHICLE IS POOR. WE BELIEVE THAT THIS ISSUE IS SIMILAR TO THE PROBLEM THAT LED FORD TO RECALL OTHER VEHICLES. OUR VEHICLE IS NOT INCLUDED IN THOSE RECALLS.
Power train, Forward collision avoidance, Lane departure, May 5, 2021
CAR JERKS FROM 1ST TO 2ND GEAR AND SOMETIMES 2ND TO 3RD. ALSO, VERY LONG DELAY WHEN PUTTING THE CAR INTO REVERSE. TAKES ANYWHERE FROM 5-10 SECONDS SOMETIMES TO SHIFT INTO REVERSE.
Electrical system, May 3, 2021, fire
TL* THE CONTACT OWNED A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED UNDER THE CAR PORT AND TURNED OFF, A FIRE IGNITED CAUSING THE VEHICLE TO BURN AND ALSO CAUSING BURN DAMAGE TO THE HOME. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND A FIRE REPORT WAS TAKEN AT THE SCENE. THE FIRE DEPARTMENT DETERMINED THE FIRE WAS CAUSED BY A FAULTY STARTER INSIDE THE VEHICLE. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. THE CONTACT INDICATED THAT THE VEHICLE HAD NOT BEEN STARTED FOR 2 DAYS PRIOR TO THE INCIDENT. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE FAILURE MILEAGE WAS 6,000.
Power train, Apr 29, 2021
MY 2020 FORD EXPLORER, BOUGHT BRAND NEW. AT 25K MILES, CAR STARTED TO MAKE THIS WEIRD SOUND WHEN THE GEAR SHIFTS 1-2 AND 2-3 WHEN ACCELERATING. NOW EVERY TIME IT SHIFTS VERY NOTICEABLY FROM 1-2 AND 2-3, IT JERKS SO HARD. IT IS SO ANNOYING. SERIOUSLY SO DISAPPOINTED THIS CAR IS MY DREAM CAR. LOVE EVERYTHING ELSE ABOUT IT. IS THIS GOING TO BE AN ONGOING PROBLEM FOREVER? I WOULD LIKE IT TO GET RECALLED BECAUSE I KNOW FOR A FACT THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. TONS OF FORUMS OUT THERE ARE EXPLAINING THE EXACT SAME ISSUE. WHAT A SAME, BECAUSE THIS CAR IS PLEASING TO THE EYE BUT.... I DON'T WANT TO RECOMMEND IT TO SOMEONE BECAUSE OF THIS ISSUE.. CURRENTLY WAITING TO BE ABLE TO GET THE CAR IN THE SHOP BECAUSE THE TRANSMISSION DEPARTMENTS ARE BOOKED... MAKES ME WONDER IF THEY ARE ALL 2020 FORD EXPLORERS
Power train, Apr 29, 2021
LEAKED TRANSMISSION OIL.VEHICLE SHIFTS HARD INTO GEAR LIKE IF IT WERE UP HILL AND ITAS ON A FLAT SURFACE. THIS VEHICLE MAKES A LOAD NOISE AND WOULD JERK.
Power train, Apr 26, 2021
ON TWO OCCASIONS, INSTEAD OF CHANGING GEAR, THE CAR INCREASED RPMS LIKE IT WAS IN NEUTRAL AND THEN LURCHED BACK INTO GEAR. IN BOTH CASES, I WAS ABLE TO QUICKLY BRAKE, BUT IT WAS A TERRIFYING SITUATION. I WAS IN NORMAL DRIVE MODE, AND BELIEVE THE GEARS WERE SHIFTING FROM FIRST TO SECOND.
Other or unspecified, Apr 26, 2021
UNDER 10K MILES AND VEHICLE HAD STARTED TO JERK/LURCH FORWARD WHEN STOPPED AT TRAFFIC LIGHTS OR STOP SIGNS AND IS NOW AN ONGOING PROBLEM. CALLED DEALERSHIP ON 4/16/21 AND THEY CAN'T GET ME IN UNTIL JUNE 1.VEHICLE SEEMS TO NOT WANT TO SWITCH GEARS. ALSO IS MAKING A WEIRD WHINY SOUND WHILE SWITCHING GEAR. NO LONGER COMFORTABLE DRIVING CAR AT THIS POINT.
Engine, Apr 21, 2021
THERE IS A PROBLEM WITH THE TRANSMISSION. VEHICLE WAS STUCK IN FIRST GEAR. TURNED VEHICLE OFF AND THEN BACK ON 3 TIMES WITH NO RESOLUTION. ON ANOTHER ATTEMPT THE VEHICLE SEEMED TO BE STUCK IN THIRD GEAR.
Other or unspecified, Apr 17, 2021
BACKUP CAMERA SHOWS ONLY BLUE. HAPPENS OCCASIONALLY. NOTHING IS ON CAMERA. SOMETIME WILL REMEDY AFTER TURNING VEHICLE OFF AND THEN BACK ON.
Power train, Apr 14, 2021
WHILE DRIVING AT 70MPH THE TRANSMISSION ABRUPTLY DOWNSHIFTED ABOUT THREW US INTO THE DASH. PULLED OVER AND SHUT OFF AND RESTARTED. AT NO TIME DID ANY WARNING LAMP COME ON. AFTER RESTARTING TRANSMISSION SHIFTED NORMAL , THEN THE SHIFT TO PARK MESSAGE CAME ON AT HIGHWAY SPEEDS. THEN IT WENT OFF, THEN THE TRANSMISSION BEGAN LURCHING THEN IT WAS OK. STILL NO WARNING LIGHTS. PARKED CAR IN DRIVEWAY AND TURNED IT OFF. MESSAGE ON DASH SAID SHIFT TO PARK BUT IT WAS IN PARK. I GOT OUT AND CAR ROLLED ABOUT 10 FEET AND STOPPED ON IT'S OWN. NEXT DAY IT DROVE FINE FOR AWHILE AND NO WARNING LIGHTS THEN BEGAN TO GET MESSAGE SHIFT TO PARK. TRANSMISSION THEN SEEMED TO SKIP GEARS THEN BEGAN TO NOT SHIFT UNTIL RPMS WERE VERY HIGH. PARKED CAR AND WITH ENGINE OFF MESSAGE SAID SHIFT TO PARK EVEN THOUGH IT WAS IN PARK. HAD IT TOWED TO FORD DEALER. THEY SAID IT WAS STUCK IN PARK. THEN CALLED TO SAY IT HAD METAL IN IT AND IT NEEDS A WHOLE NEW TRANSMISSION. THIS IS UNSAFE THAT A CAR CAN ROLL BY ITSELF WHEN IN PARK. UNACCEPTABLE THAT IT FAILED WITH NO WARNING LIGHTS OR MESSAGES AT 19,000 MILES.
Power train, Apr 7, 2021
VEHICLE WAS SITTING IN DRIVEWAY OVERNIGHT WITH NO ISSUES AND WHEN WENT TO DRIVE THE NEXT MORNING TO TAKE KIDS TO SCHOOL VEHICLE WOULD NOT GO ABOVE 10 MPH. IT GAVE THE WARNING THERE WAS A POWERTRAIN MALFUNCTION, ENGINE COOLANT OVER TEMPERATURE (WHICH WE JUST HAD THE RECALL DONE A WEEK AGO), AND A REGULATORY MALFUNCTION INDICATOR. WE WERE NOT FAR FROM HOME, SO RETURNED BACK.
Power train, Mar 28, 2021
THE VEHICLE HAS STARTED ITSELF 4 TIMES IN THE LAST 24 HOURS. IT DOES NOT AUTOMATICALLY SHUT OFF AND THE KEYS ARE NOT IN THE VEHICLE. IT LOCKS AND STARTS AS IF IT WAS AUTO STARTED BUT DOES NOT SHUT OFF AND NO ONE HAS STARTED THE VEHICLE. IT HAS BEEN STATIONARY AND PARKED WHEN THIS HAPPENED. THIS IS NOT THE ONLY ISSUE I AM EXPERIENCING. IT HAS ALSO HAD TRANSMISSION SHIFTING ISSUES AS WELL AS HILL START ASSIST ISSUES.
Steering, Power train, Electrical system, Mar 21, 2021
TRANSMISSION WAS GRINDING AND STOPPED PULLING AT APPROXIMATELY 17,000 MILES. HAD CAR TOWED TO DEALER. THERE WAS A TRANSMISSION LEAK. IT WAS REPAIRED AND 6 QUARTS OF FLUID ADDED. SINCE THE REPAIRS, TRANSMISSION IS HARD SHIFTING AND JERKING. I'VE HAD THE CAR BACK AT THE DEALER FOR STEERING ISSUES 3 TIMES. AT HIGHWAY SPEEDS (65MPH AND ABOVE) THE CAR WANDERS ALL OVER THE ROAD, LIKE THERE'S SLACK IN THE RACK AND PINION. THE DEALER SAYS THE ALIGNMENT IS OKAY AND REFUSES TO LISTEN TO MY COMPLAINTS. HAVE ISSUES WITH THE SYNC. THE RADIO WILL RANDOMLY NOT LET YOU ADJUST THE VOLUME AND HAVE HAD THE BACK-UP CAMERA REPLACED. ALSO, RANDOMLY WILL NOT SYNC-UP WITH IPHONE.
Fuel/propulsion system, Mar 19, 2021
WHEN STOPPING, MOVING SLOW OR PULLING INTO A PARKING SPOT OR GARAGE YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. THIS HAPPENS WHEN THE FUEL TANK IS AT LEAST 1/2 FULL AND IS VERY NOTICEABLE BUT SEEMS TO GO AWAY WHEN FUEL IS UNDER 1/2 TANK.
Vehicle speed control, Mar 18, 2021
MY 20 FORD EXPLORER HAS EXPERIENCED TWICE WHERE THE SPEED LIMITER (ACC ADAPTED CRUISE CONTROL)-(SSR SPEED SIGN RECOGNITION) READS THE SPEED LIMIT SIGNS INCORRECTLY. POSTED SPEED WAS 65 MPH AND IT INCREASE SPEED TO 85 MPH. I WAS DRIVING THRU COLUMBUS OHIO, ON I670 GOING NE, STARTING AT THE LEONARD AVE EXIT TO I270 (TO EXIT 10B SR161). I DON'T DRIVE HERE OFTEN; THE FIRST TIME WAS FEB 23 & THEN MARCH 16 (PHOTOS ATTACHED) IN THE SAME EXACT LOCATION. ON BOTH OCCASIONS, THE SPEED SIGN (SPEED SIGN RECOGNITION) ON THE DASH READ 85 MPH FOR AT LEAST 3 MILES BEFORE CORRECTING ITSELF TO THE POSTED 65 MPH SPEED LIMIT. ON FEB. 23RD, I WAS DRIVING APPROX. 65MPH WITH THE ACC SET. THE CAR ACCELERATED QUICKLY AND NOT REALIZING AT FIRST WHAT WAS HAPPENING, I PRESSED THE BRAKE TO SLOW DOWN (I WAS GOING OVER 75MPH). THE ICON ON THE DASH (SSR) READ 85 MPH WHICH IS 20 MPH OVER THE POSTED SPEED LIMIT. THE SECOND TIME WHEN THE CAR SPED UP, IT SLOWED ABRUPTLY DUE TO A CAR CROSSING IN FRONT OF ME (WITHIN THE 4 CAR FOLLOWING GAP SETTING). BOTH TIMES I HAD THE CRUISE SET (ACC) AROUND 69 MPH AND THE CAR SPEED INCREASED OR TRIED TO, TO 85 MPH BEFORE REALIZED WHAT IT WAS DOING. EITHER TIME I COULD HAVE CAUSED AN ACCIDENT OR BEEN CITED FOR SPEEDING. I HAVE VIDEO OF THE INCIDENT IF NEEDED. WHY I'M SUBMITTING THIS TO YOU...I CALLED MY SERVICE DEPARTMENT AND IT WAS SUGGESTED BY THEM TO CHECK MY EXTERIOR SENSORS AND CLEAN THEM (WASH MY CAR) AND CONTACT FORD CORPORATE. I CONTACTED FORD CORP. VIA THE 800#, I WAS INSTRUCTED TO CALL MY SERVICE DEPARTMENT TO HAVE THE CAR LOOKED AT. I ALSO CONTACTED FORD VIA THEIR FACEBOOK SITE. THEY REQUESTED PERSONAL/PRIVY INFORMATION TO BE SENT THRU THE SOCIAL MEDIA SITE BUT WOULDN'T GIVE ME A SECURE EMAIL TO SUBMIT TO. SO I'M AT A LOSS TO WHO CAN HELP RESOLVE THIS ISSUE.
Power train, Mar 18, 2021
I BOUGHT A 2020 FORD EXPLORER LAST MAY. THE VEHICLE HAS LESS THAN 7500 MILES. MONDAY 3/15/21 I NOTICED A WHINING NOISE WHEN THE CAR WAS SHIFTING INTO GEARS. IT CONTINUED TO HAPPEN AS THE WEEK PROGRESS. IT GOT WORSE BY MID-WEEK. THURSDAY 3/19/21 I CALLED MY LOCAL FORD DEARLERSHIP AND WAS TOLD I COULD DROP IT OFF FOR SEVERAL DAYS OR THE NEXT AVAILABLE DATE WAS THE 2ND WEEKEND IN APRIL. I INFORMED MY HUSBAND WHO STATED THAT THERE WAS A PUDDLE OF FLUID UNDER MY CAR THIS MORNING. HE CALL ROADSIDE ASSISTANCE TO COME GET MY CAR. WE HAD TO MOVE IT FROM THE PARKING GARAGE I PARK IN TO THE STREET AND THERE WAS ALSO A BIG PUDDLE OF FLUID. HE CHECKED THE OIL AND THERE WAS PLENTY OF IT IN THE CAR. BY THE TIME THE TOW TRUCK ARRIVE THERE WAS JUST A SMALL PUDDLE UNDER THE CAR. NO WARNING LIGHTS ON CAR CAME ON TO INDICATE AN ISSUE.