2021 Ford Explorer

Problems, recalls and owner-reported issues

Power train is the leading concern among 429 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 429

Of the 2021 reports, 14 involved a crash and 5 involved a fire. 16 people were injured.

Primary concernPower train122 reports · 28% of complaints
Owner complaints429Filed with NHTSA
Recall relationship26 safety recallsNHTSA campaign records

What owners report most often

  1. Power train122
  2. Other or unspecified84
  3. Engine48
  4. Electrical system43
  5. Back over prevention36
  6. Visibility/wiper24
  7. Service brakes23
  8. Structure23

Recalls and investigations

  1. Seats, mid/rear assemblyJul 14, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

    A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Campaign 26V451000 on NHTSA.gov

  2. Power train, automatic transmissionJun 24, 2026

    Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

    Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

    Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

    Campaign 26V402000 on NHTSA.gov

  3. Seat beltsMar 17, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

    A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

    Campaign 26V159000 on NHTSA.gov

  4. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  5. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  6. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpJul 7, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

    An engine stall increases the risk of a crash.

    Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

    Campaign 25V455000 on NHTSA.gov

  8. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  9. Seats, mid/rear assemblyJun 13, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

    A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

    Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

    Campaign 25V393000 on NHTSA.gov

  10. Power train, driveline, driveshaftMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

    Campaign 25V166000 on NHTSA.gov

  11. Back over prevention, softwareMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

    Campaign 25V159000 on NHTSA.gov

  12. Seat beltsFeb 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

    A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

    Campaign 25V093000 on NHTSA.gov

  13. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  14. Engine and engine cooling, engine, hard parts internal/mechanicalAug 23, 2024

    Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

    Campaign 24V635000 on NHTSA.gov

  15. EngineAug 10, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

    Campaign 24V598000 on NHTSA.gov

  16. Power train, driveline, driveshaftOct 6, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

    Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

    Campaign 23V675000 on NHTSA.gov

  17. Electrical system, propulsion system, traction batterySep 8, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

    Campaign 23V626000 on NHTSA.gov

  18. Back over prevention, sensing system, cameraMay 12, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

    Campaign 23V342000 on NHTSA.gov

  19. Back over prevention, display functionApr 28, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

    Campaign 23V305000 on NHTSA.gov

  20. Power train, automatic transmission, control module (tcm/pcm/tecm)Mar 24, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

    Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

    Campaign 23V199000 on NHTSA.gov

  21. Power train, automatic transmission, control module (tcm/pcm/tecm)Feb 10, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

    A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

    Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

    Campaign 23V069000 on NHTSA.gov

  22. Back over prevention, sensing system, cameraJan 23, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

    Campaign 23V022000 on NHTSA.gov

  23. Suspension, rearNov 10, 2021

    Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.

    A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.

    Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

    Campaign 21V870000 on NHTSA.gov

  24. Back over prevention, softwareSep 22, 2021

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

    Campaign 21V735000 on NHTSA.gov

  25. Air bags, side/window, curtainAug 23, 2021

    Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".

    Improper deployment of a side air bag increases the risk of injury during a crash.

    Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.

    Campaign 21V652000 on NHTSA.gov

  26. EngineDec 17, 2020

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

    With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

    Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

    Campaign 20V788000 on NHTSA.gov

Representative owner complaints: other or unspecified

84 reports, newest first. Show all

  1. Other or unspecified, Sep 14, 2026

    The shade on the sunroof as come out of track and when you let the shade back it drops down in the car blocking vision out the back glass

  2. Other or unspecified, Sep 11, 2026

    Sunroof shade broke will not retract properly, causing serious visual concerns obstruction view our the rear window of the vehicle . There was no warning lights , or signs this was going to happen ,

  3. Other or unspecified, Sep 9, 2026

    cupholder broke. This is the first car to have a cupholder broke. Defect. Should issue recall

  4. Power train, Electrical system, Other or unspecified, Sep 8, 2026

    While attempting to operate the vehicle, the transmission/gear-selection system malfunctioned. When Drive or Reverse is selected, the vehicle does not remain in the selected gear and instead returns to Park, preventing the vehicle from moving. The condition is repeatable and the vehicle is currently disabled. The exact failed component is unknown. The vehicle has not yet been repaired. An authorized Ford dealer has declined to work on the vehicle after we requested written clarification regarding coverage. Ford Motor Company has been contacted and a corporate case has been opened. This creates a safety concern because the vehicle can become completely immobile and cannot be relied upon to enter or remain in a drive gear when transportation is needed. No crash, fire, injury, or fatality occurred. The vehicle remains available for inspection.

  5. Other or unspecified, Aug 3, 2026

    I previously reported my rear view camera not working despite ford having many recalls for that problem. Now my shade for my sunroof when opened drops into my car & blocks my view from my rear view mirror. So now I have no camera view or physical view of what's behind me. I also have the same peeling metal on my buttons on my driver's door. The same one that was recalled on 2020 model. I cut my arm on it yesterday

  6. Electrical system, Other or unspecified, Forward collision avoidance, Jul 22, 2026

    Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will need parts, and further investigation with removing the seats. That will be another day. Today, while driving with my son in the back, I was taking a u-turn on a busy street. The car acted like it switched into neutral (but didn't), and wouldn't accelerate, leaving me inching into traffic at 1 mph with cars going 40mph coming at me. Luckily I was not hit, but easily could have been. I drive almost 60 miles a day for work and this is a safety hazard not just for me, but my family too.

  7. Other or unspecified, Jul 8, 2026

    The dash near the windshield driver side is coming undone out of the dash.

  8. Air bags, Structure, Other or unspecified, Jun 16, 2026

    Dashboard separation concerned with airbag. Every day driving you run the risk of more damage. Have spoken to Koons Ford who states cannot help due to warranty. No one has looked at it except for pictures. This should not be the owners responsibility since I am not alone with issues of this problem

  9. Other or unspecified, Jun 14, 2026

    Chrome trim around the window power buttons de-laminate and have a sharp edge. I cut my finger on it.

  10. Other or unspecified, Apr 20, 2026

    My car has 68,908 miles on it and the sunroof sunshade has drooped down now when I attempt to open it. When it does this it completely blocks the rearview window/3rd row seating which is a safety concern. There are no warning lamps at all for this issue. It sounds like it is operating normally but looks as though the glue has failed that holds the sunshade in the track possibly?

  11. Other or unspecified, Apr 11, 2026

    Interior panoramic roof shade roller broke and is not retracting the liner anymore

  12. Structure, Other or unspecified, Feb 13, 2026

    Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. i took the vehicle to a ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very unsafe to drive . . While calling the dealership back that did the recall work they refused to take responsibility . i then put in a repair order through ford and they denied repairs for the recall mishap . I am being stuck with a $3500 bill for a recall that was installed improper.

  13. Other or unspecified, Feb 7, 2026

    The sunroof shade cover has become unattached to the rollers on the sunroof track. This causes sagging of the sunroof sunshade, and limits visibility while driving.

  14. Other or unspecified, Feb 2, 2026

    The drivers side door latch mechanism malfunctions and causes the door to unlatch or does not allow the door to latch. This is a safety hazard. I know two other ford owners with vehicles after 2021 that is having this same issue. This calls for a recall!

  15. Other or unspecified, Jan 28, 2026

    Sun roof fabric/covering came off tracks and is now sagging. Many forums on this issue. When driving if windows are down, the fabric flaps in the wind and sounds like it will fly off. I no longer drive with the windows down. If it continues to sag, could obstruct rear view.

  16. Other or unspecified, Visibility/wiper, Dec 29, 2025

    The fabric from the moonroof has come loose on the sides and blocks rear visibility if open. This is apparently an issue with many vehicles.

  17. Other or unspecified, Dec 16, 2025

    The sliding roof mechanism for the sunroof failed and droops into the backseat impairing vision. This can be triggered accidentally while driving causing zero rear visibility. This is part of the sun roof that is the shade keeping the sun out of the car. With extremely little use on my 2021 ford explorer this mechanism has failed causing this dangerous malfunction. I found may posts in Facebook describing this same issue. [XXX] There’s just one example of many people having this issue. There’s component was taken to the Ford dealership where I was provided a verbal quote of more than $4,000 to fix, which is not feasible. There were no warning signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  18. Other or unspecified, Dec 15, 2025

    The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.

  19. Other or unspecified, Dec 7, 2025

    Sunshade is sagging. For the 2nd time.

  20. Other or unspecified, Dec 3, 2025

    Panaromic sunroof blind became lose and is sagging, causing an unsafe driving experience, making it difficult to see out rear view mirrors.

  21. Other or unspecified, Dec 1, 2025

    The sunroof sunshade snapped a clip off and now hangs down blocking the rear view. It is impossible to see out the back window. I have read on multiple sites that this is happening to many of these SUVs and it's an extremely expensive and difficult fix. It's very dangerous and I won't even let my girlfriend drive it anymore.

  22. Other or unspecified, Nov 24, 2025

    SUNROOF SHADE HAS FALLEN OFF TRACKS WHILE DRIVING

  23. Other or unspecified, Engine, Nov 17, 2025

    My vehicle is experiencing exhaust fume issue where the exhaust fumes are entering into the cabin for Explorer and Aviator models (Any model with the 3.0L Ecoobost). Upon inspection by 3rd party mechanic, it can be determined that the problematic catalytic converters that are not the one piece cast was installed on my vehicle from the factory. Speaking to other ST and Interceptor owners, the problem seems widespread to every 2021 model that Ford installed the multipiece welded catalytic converters. Apparently the cast part fairs better and is not subject to cracks. The recall originally covered the left side catalytic converter but the flawed design also affects the right side catalytic converter where many owners are experiencing this issue. This has affected all 3.0L Ecoboost engine vehicles. [XXX] I believe the recall should have extended to cover all 2020 and 2021 model year vehicles. There are forum posts where owners outside the recall have experienced the issue in addition to owners having to repeatedly replace the catalytic converters post warrant as Ford continued to reinstall bad catalytic converters as part of the repair process. I have driven this vehicle for several thousand miles with the issue and did not realize exhaust was leaking until notices of headaches and health issues as CO is odorless, causing CO2 levels to reach 3000+ inside the cabin at stop lights and blows in through the vents if A/C is on. I believe NHTSA should investigate this issue further and require Ford to replace both catalytic converters as this issue poses a serious health hazard, especially given the location of the exhaust leak and the commonplace occurrence. I am happy to forward to forums and provide evidence of this occurring. Ford considers lifetime of the vehicle to be ~150K miles and these exhausts do not last close to that, resulting in a massive expense and danger to US consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  24. Structure, Other or unspecified, Oct 31, 2025

    Roof window cover/headliner has come loose and is impeding full vision to the rear of the car while the headliner is retracted.

  25. Other or unspecified, Oct 17, 2025

    When operating the sunshade a plastic clip sprung from the assembly mechanism that retracts the shade towards my face. Now the shade is obstructing my vision of the road and I am concerned that I am going to run over someone and/or something.