2022 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 267 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Explorer model years with reports.
Of the 2022 reports, 17 involved a crash and 1 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Seats, mid/rear assemblyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V451000 on NHTSA.gov
Seat beltsMar 17, 2026
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Campaign 26V159000 on NHTSA.gov
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJul 7, 2025
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
An engine stall increases the risk of a crash.
Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Campaign 25V455000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Seats, mid/rear assemblyJun 13, 2025
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Campaign 25V393000 on NHTSA.gov
Power train, driveline, driveshaftMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Campaign 25V166000 on NHTSA.gov
Back over prevention, softwareMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Campaign 25V159000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalAug 23, 2024
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Campaign 24V635000 on NHTSA.gov
EngineAug 10, 2024
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
Campaign 24V598000 on NHTSA.gov
Power train, driveline, driveshaftOct 6, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Campaign 23V675000 on NHTSA.gov
Electrical system, propulsion system, traction batterySep 8, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Campaign 23V626000 on NHTSA.gov
Back over prevention, sensing system, cameraMay 12, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Campaign 23V342000 on NHTSA.gov
Back over prevention, display functionApr 28, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Campaign 23V305000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Mar 24, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Campaign 23V199000 on NHTSA.gov
Power train, automatic transmissionFeb 10, 2023
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Campaign 23V070000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Feb 10, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
Campaign 23V069000 on NHTSA.gov
Back over prevention, sensing system, cameraJan 23, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Campaign 23V022000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsSep 14, 2022
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
An improperly tightened fuel line connection may result in a fuel leak, increasing the risk of fire.
Ford will inspect and replace the fuel line assembly, if needed, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S60.
Campaign 22V685000 on NHTSA.gov
Structure, frame and membersJun 24, 2022
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Improperly heat-treated engine rails may reduce the vehicle's structural protection in a crash, increasing the risk of injury. In addition, an engine rail may detach and contact the road while driving, increasing the risk of a crash.
Dealers will perform an engine rail strength test and replace the rails as necessary, free of charge. If the engine rails require replacement, owners will have the option for a vehicle replacement or buyback. Owner notification letters were mailed August 22, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C13.
Campaign 22V454000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capFeb 16, 2022
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Lincoln Aviator vehicles. The fuel filler tube may detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
A detached fuel filler tube can result in a fuel leak, increasing the risk of a fire.
Dealers will install a fuel vapor line redundant locking clip, free of charge. Owner notification letters were mailed on April 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C02.
Campaign 22V088000 on NHTSA.gov
Representative owner complaints
267 reports, newest first.
Air bags, Jul 30, 2025
The contact owns a 2022 Ford Explorer. The contact stated that the front passenger's side airbag was bulging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,231.
Engine and engine cooling, Jul 28, 2025
The contact owns a 2022 Ford Explorer. The contact’s son started the vehicle and became aware that the "Cylinder Head Temperature Overheated" message was displayed on the instrument panel while the vehicle was parked in the driveway. The vehicle was towed to the dealer, who diagnosed that the engine and engine cooling system had failed due to water leaking into the turbo. The dealer stated that the sensor failed to identify and inform the driver that the engine was running hot. The contact became aware that the failure had occurred with the previous owner of the vehicle approximately 2 - 3 years ago. The contact was informed that the engine needed to be replaced, or the turbocharger could be replaced as a temporary repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Back over prevention, Jul 25, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 76,000.
Air bags, Jul 10, 2025
restrains indicator lamp warning air bag warning issue with vehicle impact sensor. this can prevent that the air bag system from deploying properly
Visibility, Jul 7, 2025
I bought the car May 31th and on June 1st the moon roof shade come out of its track
Back over prevention, Jul 5, 2025, crash
The rear traffic warning did not alert timely, resulting in a fender bender in a parking lot. I have dash cam footage with audio supporting that it did not beep until it was too late.
Power train, Jul 2, 2025
I am writing to express my concern regarding a safety issue I have experienced with my vehicle. Specifically, there is a noticeable 3-5 second delay when shifting from Drive to Reverse. This delay not only creates confusion about whether the vehicle is in the correct gear, but also presents a potential safety hazard, as the vehicle may lurch forward when the driver intends to reverse. In addition, this gear shift delay causes the backup camera to display with a similar delay, reducing visibility and reaction time when maneuvering in reverse. This compromises the camera's effectiveness and the driver's ability to safely back up. I brought this issue to a Ford dealership, but I was told that there was nothing they could do about it. I find this response unsatisfactory, especially considering the safety implications. I would appreciate it if this issue could be further investigated and properly addressed. Thank you for your attention to this matter. I look forward to your response and a resolution to this issue.
Engine and engine cooling, Jul 1, 2025
The contact owns a 2022 Ford Explorer. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was an abnormal rattling sound coming from the front end of the vehicle, and there was an abnormal gasoline odor inside the cabin of the vehicle. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,378.
Other or unspecified, Jul 1, 2025
First Drivers window not working properly wont always go back up. Took to ford service and told needed a software update at my expense. I have a problem paying for an update that affects my car from working properly. This should be automatic if there are bugs to work out Second Significant air coming from back passenger window. Not under warranty as it is seal. Window very rarely used I have extended warranty however nothing covered. Glad I spent $3500 for that!! Third The plastic clips that hold the undercarriage in place break frequently. I have replaced several times both on my Explorer as well as husbands escape. Again I have to pay for this even though service guys tell me it won’t last because it’s plastic. Seems like ford could find something else to make these clips out of. I put a lot of highway miles on so rain and snow on roads create these clips to break often. The noise it makes when they r broken is ridiculous to go along with the air from the back window I have owned 3 explorers never experienced any window or software updates with previous explorers. $300 to update software and a quote for $80 for clips and $1000 for passenger window - Ford tells me it’s my problem. My concern is ford hold control over the software so they can create these updates whenever and if I want my car to run and use the windows my hands are tied. There is no charge from Verizon to update my cell phone all the time for updates and such but I’m expected to pay for ford updates. I’m not ok with this and will be looking at other options for future vehicle. They all have their issues but customer service goes along well in acknowledging the problems Google window problems and wind noise and updates clearly noted
Suspension, Power train, Jun 1, 2025
2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error goes away only to come up again around 75 mph. Vibration also occurs at 30-40 mph and again at 60-70 mph, rear captains seats shake and passenger can feel in front seat. Dealer is aware, this is the 3rd time in 1 month it’s done this.
Electrical system, Other or unspecified, Back over prevention, May 31, 2025
On my 2022 it’s has a warning that it has a faulty park aid faults
Engine, May 14, 2025, crash
The contact owned a 2022 Ford Explorer. The contact stated that upon taking off after yielding to a stop sign, the vehicle inadvertently lost motive power in the middle of an intersection. As a result, the vehicle was struck by another vehicle on the rear driver's side door, sending the vehicle careening back through the inspection past the stop sign before coming to a complete stop. All air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The occupants did not immediately receive medical attention but later transported themselves or were transported to area hospitals for evaluation. The contact received a full-body MRI and was treated for whiplash, neck pain, and various bruising caused by the seat belt, while her husband received a CAT scan and was treated for whiplash, neck pain, back pain, and bruising on his arms. Meanwhile, the [XXX] occupant was transported to his primary care physician by his parents and treated for a neck burn caused by the seat belt. The contact also stated that the driver of the other vehicle was transported to an area hospital by EMT but was unaware of her condition or treatment. The manufacturer was not notified of the failure. The failure mileage was 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, May 13, 2025
Every component of the braking system signaled a fault & associated alerts simultaneously. Nearly a complete brake failure occurred (almost caused me to run into an intersection at a red light). Brakes maintained very little pressure even with pumping them, approx every 5th time I stopped pressure was regained. Quadrupled the braking distance. ABS, parking brake, etc - all failed. Managed to get the car to dealer service (hazard lights & slow driving). Car still at dealer service garage. Brake fluid levels are fine, no apparent leaks. Service intake tech replicated the issue but the mechanics could not. I refused to take the the car back without further work.
Service brakes, Hydraulic, Service brakes, May 5, 2025, crash
The contact owns a 2022 Ford Explorer. The contact stated that while driving at 20-25 MPH, the brakes were applied, and the brake pedal fell off. The brake pedal was not responding. The vehicle increased in speed to 43 MPH. The contact maneuvered around an unknown vehicle to avoid an accident, but the unknown vehicle turned and crashed into the passenger-side quarter panel. The vehicle traveled off a curb and landed in a ditch. The contact and two passengers occupying the second-row seats and one child passenger occupying the third row in a car seat sustained bruises and cuts and were transported to the hospital. The air bags did not deploy. There was no fire. A police report was filed. There was an abnormal beeping sound detected. There were no warning lights illuminated. The vehicle was towed to a body shop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who opened a claim and declined to assist. The failure mileage was approximately 57,865.
Electrical system, Service brakes, Forward collision avoidance, Apr 25, 2025
Every morning when I go to leave in my 2022 Ford Explorer when it's cold or not. I go to start the vehicle and it automatically says that their is a malfunction in the brake system that it requires service right away. That advance track and a whole bunch of safety systems had failed. The instrument cluster is lit up like a Christmas tree. Then when you do put the Explorer into reverse, your foot almost hits the floor board and automatically starts rolling backward until you slam on the brake hoping it will stop. Then when it flashes stating that the Electronic parking brake is still engaged when it clearly isn't. Then you basically have no brakes until the vehicle "warms up", once you reach normal operating temperature on the Ford explorer you can park and shut off the car release the automatic parking brake then reengage the parking brake and it feels like it's missing the catch mechanism when your foot it on the brake l. Like it tries to engage but then doesn't. Then you open the door then close it, lock the car and wait 2-6 minutes for all the gauges to turn off then you unlock the car open the door press the start button without the brake to confirm no error codes pop back on and if they door you have to reengage the auto brake system off and on. Then rinse and repeat, then when it "fixes" itself no lights turn on and your brake returns to normal. About 50% of the time. Half the time when you first try to drive away the brakes give out and the same errors reoccur. Its extremely unsafe I've had this car for a year and half I brought this issue to multiple Ford dealerships and they say it would be 3 weeks before they could even look at it. I don't have that kind of time. I work and I have a [XXX] daughter and fiance to worry about. This needs to be remedied ASAP. I am planning on taking it to another dealer and the police department to find out what I can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion system, Apr 24, 2025
Charcoal canister and vapor purge valve failure. Broke down twice after putting gas in my car right at the pump. One time in not the greatest neighborhood that I have to drive through to get to work. Putting myself at risk by sitting at a gas pump with a car that sounds like it wants to start but keeps just choking. After fueling a few times prior I noticed the idle of the car getting very low and reported it to the dealer. They replaced both cats. Problem didn’t go away. Got an emissions warning when I tried to start the car at the gas station after fueling. Car has 70,000 miles on it.
Latches/locks/linkages, Apr 24, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while driving 35 MPH, the hood suddenly opened and struck the windshield, causing the windshield to crack. The contact stated that the month prior to the failure, the hood had been opened for a routine oil change. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Other or unspecified, Apr 22, 2025
Engine compartment hood latch. thankfully, I was at a red light when the incident occurred. While stopped at the light, i heard a loud "cluck" sound. My daughter asked if we were hit, I looked around we were not. I looked at the dashboard and noticed that the "Hood ajar" was illuminated. The hood spontaneously just opened on its own. It has not been inspected at this time, I had an appointment at Ford for an oil change on 4/22/25 and I told them about the incident. I then had to ask them to look at it. they said they couldn't, that I would have to have an seperate appointment for that.
Steering, Apr 22, 2025
Driver assist warning light comes on and I lose power steering on my ford. I took the vehicle in last month for repair. Dealer said it was a software issue. Rest the software. This did not fix issue. I was driving on highway at 65 miles when steering assist message popped up and I lost my power steering. This a major safety issue. I checked on line and other drivers had reported the same issue. Please advise.
Visibility/wiper, Back over prevention, Apr 10, 2025
The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty processor was diagnosed and therefore not replaced. This issue puts me, other vehicles and pedestrians in particular risk as there is not rear camera image being projected. The problem has been confirmed by two dealers, diagnosed and now indication is to repair it. This is clearly part of the broader issues Ford is having with rear camera back-up systems.
Engine, Electrical system, Apr 4, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was turned off, the contact was notified by the Ford App that the check engine warning light was illuminated and the message “Fuel Door Open" was displayed. The contact stated that the vehicle previously had a transmission software update due to the vehicle hesitating to accelerate while driving. Additionally, the speedometer intermittently failed to function as needed. The vehicle was taken to the dealer, who determined that there was water intrusion into the body control module fuse panel. The contact was informed that the battery and body control module fuse panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,500.
Power train, Mar 25, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while attempting to shift into reverse, the vehicle moved forward approximately 2 - 3 feet before reversing as intended. There were no warning lights illuminated. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 25V164000 (Power Train). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.
Power train, Service brakes, Hydraulic, Mar 14, 2025
The contact owns a 2022 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed output speed sensor. The contact was informed that the output speed sensor needed to be replaced and recalibrated. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The manufacturer approved of the buyback; however, the contact stated that the Lemon Law requirement limited the ownership to two years. The failure mileage was approximately 39,793.
Other or unspecified, Mar 12, 2025
Backup camera on the car has a clear picture but does not have a usable field of view. The problem occurred sometime in mid 2024 and was first reported to the dealer in Sep 2024. When in reverse, at 20' behind the vehicle you can see approximately 1' of height. The dealership seems to have no specs against which to compare this and simply reports that since the image is clear, it is the expected image. The camera system was recalled recently, but even with a new physical camera, the vehicle still has this issue.
Air bags, Mar 11, 2025, crash
POLICE VEHICLE WAS CLEARING INTERSECTIO WHEN A UPS TRUCK COLLIDED WITH IT'S RIGHT SIDE FORWARD. THE COLLISION CAUSED THE SIDE AIRBAG TO DEPLOY. THE OFFICER'S VEST, SWEATER, UNDERSHIRT, T-SHIRT AND THE OFFICER'S RIGHT SIDE SUFFERED THERMAL BURNS FROM THE EXHAUST PORT. THE OFFICER SUFFERED 3RD DEGREE BURNS AND HAD TO HAVE SURGERY AND SKIN GRAFT.