2025 Ford Explorer

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 101 owner complaints filed for this model year. This is the 24th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 101

Of the 2025 reports, 8 involved a crash. 5 people were injured.

Primary concernElectrical system23 reports · 23% of complaints
Owner complaints101Filed with NHTSA
Recall relationship20 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system23
  2. Service brakes17
  3. Other or unspecified17
  4. Power train15
  5. Forward collision avoidance13
  6. Visibility/wiper10
  7. Steering9
  8. Engine7

Recalls and investigations

  1. Seats, front assembly, power adjustJul 21, 2026

    Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.

    Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.

    Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.

    Campaign 26V470000 on NHTSA.gov

  2. Seats, mid/rear assemblyJul 14, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

    A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Campaign 26V451000 on NHTSA.gov

  3. Engine and engine cooling, engine, hard parts internal/mechanicalMay 27, 2026

    Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.

    A sudden loss of drive power can increase the risk of a crash.

    Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.

    Campaign 26V343000 on NHTSA.gov

  4. Back over prevention, softwareMar 19, 2026

    Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

    Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

    The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

    Campaign 26V165000 on NHTSA.gov

  5. Seat beltsMar 17, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

    A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

    Campaign 26V159000 on NHTSA.gov

  6. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Mar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

    An unexpected loss of drive power increases the risk of a crash.

    Dealers will replace the EGR valves, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V122000 on NHTSA.gov

  7. Exterior lighting, headlightsMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

    A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.

    The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V121000 on NHTSA.gov

  8. Visibility, windshieldOct 24, 2025

    Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

    Reduced visibility while driving can increase the risk of a crash.

    Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

    Campaign 25V730000 on NHTSA.gov

  9. Trailer hitchesOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

    While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

    Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V687000 on NHTSA.gov

  10. Exterior lighting, tail lightsAug 22, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

    Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.

    Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

    Campaign 25V543000 on NHTSA.gov

  11. Seats, mid/rear assemblyJun 13, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

    A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

    Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

    Campaign 25V393000 on NHTSA.gov

  12. Engine and engine cooling, engine, hard parts internal/mechanicalJun 13, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damage and engine failure.

    A damaged engine can result in engine failure and a stall, increasing the risk of a crash.

    Dealers will inspect the connecting rods and replace the engine long block assembly as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S55.

    Campaign 25V344000 on NHTSA.gov

  13. Service brakes, hydraulic, foundation components, disc, caliperJun 3, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.

    Loss of brake function and wheel damage can increase the risk of a crash.

    Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.

    Campaign 25V371000 on NHTSA.gov

  14. Structure, frame and membersMay 9, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

    A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.

    Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.

    Campaign 25V316000 on NHTSA.gov

  15. Power train, automatic transmission, control module, softwareApr 11, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

    A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

    Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

    Campaign 25V239000 on NHTSA.gov

  16. Power train, automatic transmission, fluid/lubricant, valves/valve bodyMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

    Unexpected vehicle movement increases the risk of a crash.

    Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

    Campaign 25V164000 on NHTSA.gov

  17. Power train, automatic transmissionJan 17, 2025

    Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

    An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.

    Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

    Campaign 25V020000 on NHTSA.gov

  18. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  19. Back over prevention, softwareOct 25, 2024

    Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

    The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

    Campaign 24V801000 on NHTSA.gov

  20. Fuel system, gasoline, fuel injection system, injectorsAug 23, 2024

    Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

    Campaign 24V634000 on NHTSA.gov

Representative owner complaints: service brakes

17 reports, newest first. Show all

  1. Air bags, Vehicle speed control, Service brakes, Sep 25, 2026, crash

    The contact owned a 2025 Ford Explorer. The contact stated that while his wife was making a right turn into a resident carport, the vehicle surged forward and crashed into the house at approximately 10-15 MPH. The brake pedal was depressed during the failure. The contact was following his wife at the time and became aware that the brake pedal was being depressed. The air bags deployed on the driver's and passenger's sides, steering, curtain, and footwell. The driver sustained bruises from the air bag and seat belt. The vehicle was towed. The EMT provided medical attention at the scene. A Police report was filed but the police report number was not available. The manufacturer was contacted by phone and opened a case. The vehicle was inspected and totaled by the insurance company. The failure mileage was approximately 27,954.

  2. Service brakes, Hydraulic, Air bags, Aug 11, 2026, crash

    The contact owns a 2025 Ford Explorer. The contact stated that while driving 50 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle crashed into the driver's side of another vehicle. The air bags failed to deploy. The vehicle was towed to a local tow yard. The contact was transported to the local medical center for medical attention. The contact sustained bruises and contusions during the crash. The contact sustained a continuous headache after the crash. The contact was receiving continuous medical treatment. A Police report was filed. The vehicle was scheduled for an inspection by the insurance company within days. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000.

  3. Service brakes, Aug 4, 2026

    On repeated occasions the vehicle’s braking system has malfunctioned without driver input, including uncommanded automatic brake engagement at highway speed and, most recently, a failure of the braking system to respond as commanded. These malfunctions occur without warning and directly impede my ability to control and safely operate the vehicle. On at least one occasion the malfunction occurred while I was driving on the highway with my three minor children in the vehicle and nearly resulted in a major collision.

  4. Electrical system, Service brakes, Jul 30, 2026

    On XXX at approximately 4:30pm, while driving through a parking lot (between 5-10mph), I tapped my brakes and then the parking brake activated and caused several errors on my dash, such as the ABS light, a brake failure error, a service Advance-Trac error, and others. The brakes became incredibly stiff and would not work when I pressed them. The car would continue to roll and stop randomly. I was able to pull into a parking spot out of traffic and when attempting to disable to parking brake, it would not work. I had to attempt to disable it, turn off my car, and then turn it back on. After a few seconds, the parking brake audibly unlocked and then my brake pedal became usable again. I called Two Rivers Ford in [XXX] the next day and they advised that they would look at it, but it would be the end of July before they had a service loaner available. I brushed it off as an electrical glitch. On XXX at approximately 7:30pm, my car did the exact same thing again while coming to a stop on a highway. This again occurred around 10mph. I was able to get off the highway and reset the parking brake again by turning the car on and off and was able to begin driving again with no issues. On XXX I called the same dealership again and they were able to provide me with an emergency service loaner same day due to the urgency of the situation. They advised that this had happened to 5 other Explorers in the country prior, the first step is to reset the ABS Module, if that doesn't fix it, they will replace the brake booster. On XXX at approximately 9:45am, while braking prior to turning in an intersection, at approximately 30mph, the same issue occurred again. This time I rolled into the middle of the intersection, because my brakes wouldn't work. On XXX, I called the dealership and they provided me with another service loaner to attempt to replace the brake booster. This is a major safety issue due to loss of brakes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  5. Service brakes, Jun 15, 2026

    Deputy driving the vehicle reported to Fleet of Little to no power brake assist. Fleet found ABS fault codes C0020:64:68 present and sent to the dealer. Dealer is reporting back of possible ABS HCU fault.

  6. Electrical system, Service brakes, Engine, Feb 11, 2026

    I am writing to formally report a series of catastrophic and life-threatening mechanical and electronic failures in my 2025 Ford Explorer Active (VIN: [XXX] ]), purchased in Bogotá, Colombia. Despite immediately notifying the Ford Post-Sales Support Line after the first incident, the technical response was insufficient, leading to a second, more severe event that nearly resulted in a fatal high-speed collision on February 9, 2026. Incidents Summary: 1. Total Power Loss: Engine and all electrical systems shut down while in motion (40 km/h), losing steering and braking assistance. 2. Brake System Failure: At 70 km/h, The vehicle presented a multi-system failure of sensors, audible alarm and illumination of warning lights (ABS, Traction Control, Pre-collision Assistant, hill start assist not available, check brake system, BRAKE, ESC check, driving modes not available). the vehicle experienced a total loss of brake pedal response followed by a sudden, uncontrolled autonomous "hard braking" event. This happened on a high-traffic highway (Autopista Norte). Global Safety Concern: I am formally requesting a Global Technical Investigation into this unit and the 2025 Explorer Active series. The failure of the electronic brake booster and the total system shutdown represent a "Product Liability" risk that could lead to mass-casualty events. I demand: • Direct intervention from Ford Global to Ford Colombia. • A formal safety alert or recall investigation for similar units. Sincerely, [XXX] MAIL [XXX] bogota colombia phone [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  7. Electrical system, Service brakes, Forward collision avoidance, Feb 3, 2026

    Ever since I bought that vehicle, it's had system malfunctions. I received three letters directly from Ford explaining the problems this vehicle had or could have. But he and the dealerships, where I took my vehicle for repairs, never did them. They always denied that it had any problems and said that my vehicle was new and had nothing wrong with it.

  8. Service brakes, Dec 14, 2025

    My remote start would not work from inside of a restaurant so I went out to manually start the car. It started fine. It was very cold out so I thought that I would drive up next to the building to get close to the entrance. The parking lot was not slippery at all , when I applied the brakes I had absolutely no brakes and the car bumped into the building. No damage to the building but my license plate bracket was broken and the bumper had minor damage.

  9. Service brakes, Dec 8, 2025

    We purchased a 2025 Ford Explorer Active RWD and had a couple of issues with it. Twice when starting the car, foot on brake and when putting it into D the brake pedal drops a notch. It had some error codes as well and OF Course the dealer could find anything wrong. So we trade it in in less than a month for this model 2025 Ford Explorer Active 4WD. The brake has done the same thing to me twice. We purchased this second vehicle on 10/31/2025. Today was the second time this happened. It happened approximately a week ago as well. It's always when putting it into Drive. I have never ever owned a vehicle where the brakes fall a bit...has a rough notch as it falls!! It does not fall to the floor, it is as though a firm brake pedal just falls an inch or so and it's rough, like it's broken. After it happens I drive very slowly and carefully to make sure my brakes are still working. Not normal by any circumstances and the best I can describe this. We drove three Explorers before choosing this one and all three, four with other one purchased the brakes felt different! Brakes should not feel softer or firmer on new vehicles. Our dealer is about 50 miles away and I can almost guarantee they will not find anything because they can't or won't be able to reproduce it as it only happens once in a great while. Like I mentioned, today 12/8/2025 is the second time this has occured on this second Explorer. They would need to drive it everyday for weeks on end and only while putting it Drive as it hasn't happened in Reverse on either vehicle. I do use the park brake while at home, but all times this occured the park brake was not being used and on a flat level surface. Very scary driving a new vehicle around not knowing what is going to go wrong with it especially with brakes! We should feel SAFE in our newly.purchased vehicles. I sure hope Ford figures these issues out before someone gets hurt or dies.

  10. Vehicle speed control, Service brakes, Forward collision avoidance, Oct 28, 2025

    Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX

  11. Electrical system, Service brakes, Forward collision avoidance, Oct 5, 2025

    While traveling down the road - not turning or braking - several alerts and alarms started flashing on the driver dashboard on my 2025 Explorer. At this time, I completely lost the ability to slow the car down. The digital emergency brake made no changes to the braking ability. I was able to eventually able to get the vehicle to slow down by engine torquing and turning. I reached out to my local dealership where I purchased the vehicle, and they told me to call Ford Roadside Assistance immediately. They contracted a local towing agency, and they promptly towed the vehicle to that dealership. I was able to take a movie of the incident.

  12. Steering, Service brakes, Aug 29, 2025, crash

    On October 24, 2024, my 2025 Ford Explorer ST experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a Quality Assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer ST vehicles. My insurer State Farm is currently conducting a Cause and Origin inspection. I request NHTSA review for a potential defect trend.

  13. Service brakes, Forward collision avoidance, Jul 18, 2025

    Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems

  14. Electrical system, Service brakes, Engine, Jun 9, 2025

    6/2/25 tried to start vehicle, codes coming up and car would not start 6/6/25 car was in park running, starting chiming with alarms, the same alarms that came up a few days before.

  15. Service brakes, Electrical system, May 2, 2025, crash

    The contact owns a 2025 Ford Explorer. The contact stated that while at an intersection at a stop light attempting to make a turn at 5 MPH, the brake pedal was hard when depressed, and the vehicle continued to move. As a result, the vehicle crashed into the rear of another vehicle. The air bags did not deploy. The front camera was not operational. There were no warning lights illuminated. There were no reported injuries, fire, or police reports filed. The contact was able to continue to drive. The vehicle was taken to the local dealer, who test-drove the vehicle and was unable to determine the failure. The vehicle was not diagnosed or repaired. The contact called another dealer, J. O. Williams Motors419 E Broadway Ave, Gladewater, TX 75647, and reported the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred him to another local dealer. The failure mileage was approximately 4,000.

  16. Service brakes, Forward collision avoidance, Apr 15, 2025

    I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.

  17. Other or unspecified, Service brakes, Mar 2, 2025, crash

    Put car in park. sUV rolled back & damaged my garage door. Also damaged my trunk of SUV.