2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints: fuel system
75 reports, newest first. Show all
Fuel system, Gasoline, Jul 3, 2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED AND THE FUEL TANK DROPPED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) ACCORDING TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Fuel system, Gasoline, Oct 7, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE LEAKED FUEL CONTINUOUSLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V3850000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. UPDATED 01/10/17*LJ *TR
Fuel system, Gasoline, Apr 14, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE WALKING PAST THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE CONTACT DISCOVERED THAT THE FUEL TANK STRAPS WERE CORRODED AND CREATED A HOLE IN THE FUEL TANK, WHICH CAUSED FUEL TO LEAK FROM THE TANK. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY COULD NOT BE PERFORMED AT THE TIME DUE TO THE CORROSION OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/31/2016*LJ
Fuel system, Gasoline, Electrical system, Nov 4, 2015, fire
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT'S DAUGHTER EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/27/16*LJ *TR
Fuel system, Gasoline, Vehicle speed control, Feb 27, 2014
THROTTLE BODY LINKAGE "PLASTIC COVER CLAMSHELL" CRACKED IN HALF AT PLASTIC HINGE (OXIDIZED PLASTIC) . LOOSE PLASTIC COVER WEDGED OPEN THROTTLE FULLY CAUSING "DANGEROUS LIFE THREATENING" DRIVING STUCK AT FULL THROTTLE. I HAVE THE COVER AND PHOTOS IF YOU WANT ME TO SEND THEM. *TR
Suspension, Fuel system, Gasoline, Structure, Tires, May 7, 2013
THE REAR PORTION OF THE FRAME IS ROTTEN TO THE POINT THAT THE LET SPRINGS HANGERS ARE READY TO BREAK OFF THE FRAME AND THE SPARE TIRE HOLDER IS ALSO READY TO FALL OFF. I JUST REPLACED THE REAR SPRING SHACKLES DUE TO THE WERE ALSO ROTTEN AND BROKE. THE GAS TANK STRAPS WERE ALSO A PROBLEM DUE TO RUST BUT FORD THOUGH ENOUGH OF THE PROBLEM THERE WAS A RECALL ON THAT, TOYOTA HAD A PROBLEM WITH RUSTED FRAMES AND DID A MASSIVE RECALL ON THAT ISSUE. WHY HASN'T FORD DONE THE SAME THING? THE FRAME SHOULD BE THE LAST THING ONE NEEDS TO WORRY ABOUT WITH ANY VEHICLE. THE TRUCK CURRENTLY HAS 146000 MILES AND NOW WE NEED TO FIGURE OUT WHAT THE NEXT MOVE WILL BE WITH THIS VEHICLE. REPAIR IT, JUNK IT OR TRADE IT ????? *TR
Fuel system, Gasoline, Apr 16, 2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING 35 MPH WHEN THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 202,000. UPDATED 05/02/12*BF THE CONSUMER STATED THE GAS TANK DETACHED FROM THE VEHICLE DUE TO THE STRAPS SECURING THE TANK TO THE BODY BROKE DUE TO RUST. WHEN THE GAS TANK DETACHED, IT FELL ON TOP OF THE VEHICLE'S SKID PLATE WHICH SAVED IT FROM HITTING THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY REPLACED THE STRAPS. HOWEVER, THEY DID NOT REMOVE AND INSPECT THE TANK. THEY REMOVED THE SKID PLATE WHILE HOLDING THE TANK IN PLACE AND THEN REPLACED THE STRAPS. THE REPAIR WAS COMPLETED. HOWEVER, WHEN THE CONSUMER PUT THE FUEL IN THE VEHICLE, FUEL STARTED LEAKING IMMEDIATELY. THE CONSUMER WAS INFORMED BY FORD, THE RECALL DID NOT COVER HOLES IN TANKS CAUSED BY DEFECTIVE STRAPS UNLESS THE TANK FELL COMPLETELY OUT OF THE TRUCK AND HIT THE GROUND. THE CONSUMER REPLACED THE GAS TANK AT HIS EXPENSE. UPDATED 05/30/12
Fuel system, Diesel, Mar 29, 2012
THE FUEL TANK STRAPS ON MY 2002 FORD F350 ROTTED OUT TO WERE THE FUEL TANK WAS HANGING ALL MOST HITTING THE GROUND, COULD HAVE BEEN A MAJOR DIESEL SPILL WITH 38 GALLON OF FUEL. *JS
Fuel system, Gasoline, Electrical system, Mar 19, 2012, fire
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING 35 MPH WHEN THE IGNITION CAUGHT ON FIRE AND MELTED THE AREA WHERE THE IGNITION KEY WAS LOCATED. THE CONTACT MERGED ONTO THE SHOULDER AS THE FIRE INDEPENDENTLY DIMINISHED. THE CONTACT RECEIVED BURNS TO THE FINGERS. HE THEN ATTEMPTED TO REINSERT THE KEY INTO THE IGNITION HOWEVER, TO NO AVAIL. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE IGNITION WOULD NEED REPLACING. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) FOR CORROSION OF ONE OR BOTH OF THE FUEL STRAPS. THE CONTACT STATED THAT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BUT WAS NOT ADVISED AS TO WHY. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND COULD NOT PROVIDE A REASON WHY THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 101,000.
Fuel system, Gasoline, Jan 13, 2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE TO BE REPLACED UNDER THE RECALL BUT THE FUEL TANK STRAPS WERE ALSO RUSTED. AS A RESULT, THE FUEL TANK EXHIBITED A HOLE, WHICH CAUSED A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ONLY THE FUEL TANK STRAPS COULD BE REPAIRED UNDER THE RECALL, NOT THE ACTUAL FUEL TANK. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FUEL TANK WAS REPLACED. THE FAILURE MILEAGE WAS 107,150 AND THE CURRENT MILEAGE IS 110,000. UPDATED 02/14/12*LJ UPDATED 02/29/12
Fuel system, Gasoline, Nov 25, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) ON NOVEMBER 23, 2011. THE FUEL TANK HAD BEEN LEAKING FUEL EVER SINCE THE REPAIR. THE CONTACT STATED THAT THE LEAK WAS CAUSED BY THE STRAPS BEING TAKEN OFF AND REPLACED. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE OBLIGATED TO REPAIR THE FUEL TAKE IN ADDITION TO REPAIRING THE FUEL TANK STRAPS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 130,556.
Fuel system, Gasoline, Nov 16, 2011
DRIVING WITH TWO KIDS IN TRUCK HEAR BUMPING SOUND PULL OVER STRAP BROKEN AND GAS COMING OUT OF TANK GET HOME CALL SEABREEZE FORD HES AWARE OF PROBLEM GET IT THEIR SAID GAS TANK STRAP RUSTED TO THE FUEL TANK SO WHEN STRAP BROKE IT RIPPED A HOLE IN FUEL TANK HE ALSO SAID COULD NOT HAVE DONE A REPLACEMENT ON STRAP BECAUSE IT ALREADY BONDED TO TANK RUSTED TOGETHER FORD WILL ONLY PAY FOR STRAPS AT THIS TIME SERVICE MAN EVEN THE SAID FAULTY STRAPS BREAKING RIPPED THE HOLE IN THE TANK LUCKY NO FIRE HOW CAN THEY NOT ACCEPT A CAUSED B BAD STRAPS CAUSED RIPPED HOLE IN GAS TANK. *TR
Fuel system, Gasoline, Nov 15, 2011
AGAIN HERE IS VIN # AS APPEAR ON TITLE WILL NOT LET ME ENTER IN BOX AT TOP OF FORM WHY WHY WHY VIN 1 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Electrical system, Nov 3, 2011
2002 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND REPAIRS *TGW THE CONSUMER STATED HE MADE AN APPOINTMENT AS SUGGESTED BY THE RECALL LETTER TWO WEEKS AGO AND AS OF OCTOBER 7, 2011 THE DEALER INFORMED HIM THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER ALSO STATED THE INSTRUMENT CLUSTER DID NOT WORK, WHICH MADE IT DIFFICULT TO SEE THE MILEAGE ON THE VEHICLE. THE CONSUMER WAS INFORMED THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE MODULE AS THE DASH MUST BE TAKEN APART. *JB THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AFTER WAITING SEVERAL MONTHS FOR THE PARTS AND WAS INFORMED THEY COULD NOT REPLACE THE GAS TANK, BECAUSE IT WAS LEAKING AND IT WAS NOT COVERED UNDER THE RECALL. THE LEAK WAS DUE TO THE FAULTY STRAPS WHERE THE METAL WAS RUBBING ON METAL. UPDATED 12/20/11
Fuel system, Gasoline, Oct 28, 2011
I RECEIVED A RECALL ON MY FORD F-150 PICKUP, REPLACE FUEL TANK STRAPS. I CALLED AND MADE A APPOINTMENT. WHEN I GOT TO THE DEALERSHIP, THEY TOOK MY TRUCK TO THE SERVICE DEPARTMENT. THEY INFORMED ME , THEY DIDN'T HAVE THE PARTS TO REPAIR IT. IT WAS UNSAFE TO DRIVE, BUT WANTED ME TO SIGN A WAVER, WHICH WOULD HOLD ME ACCOUNTABLE, IF THE STRAPS BROKE , AND CAUSED AN ACCIDENT.THEY WANTED ME TO DRIVE THE TRUCK HOME!! I HAD TO LEAVE THE TRUCK AT THE DEALERSHIP. I WASN'T GOING TO DRIVE A DANGEROUS TRUCK HOME? THIS IS FRIDAY, THEY WON'T HAVE THE PARTS UNTIL TUESDAY TO FIX IT. WHAT A PAIN!!! THEY WOULDN'T EVEN GIVE ME A RENTAL TO DRIVE, THEY HAD TO DRIVE ME HOME!! *TR
Fuel system, Gasoline, Oct 27, 2011
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE FUEL STRAPS BORE A HOLE IN THE FUEL TANK AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPAIR THE STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT THEY WOULD NOT REPAIR THE HOLE THAT THE STRAP CAUSED IN THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ADVISED THAT THEY WOULD ONLY REPAIR THE STRAPS UNDER THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 33,278.
Fuel system, Gasoline, Oct 5, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150 XLT. THE CONTACT STATED THAT THE NATURAL FUEL TANK WAS LEAKING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THE CONTACT THAT THE NATURAL COMPRESSED TANK O-RING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Fuel system, Gasoline, Sep 28, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SHE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK AFTER RECEIVING THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE, BUT REFUSED TO REPAIR THE FUEL TANK BECAUSE THE RECALL WAS ONLY ADDRESSING FAILURES ASSOCIATED WITH THE FUEL TANK STRAPS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000. THE VIN WAS UNAVAILABLE. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
Fuel system, Gasoline, Sep 22, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT ALSO STATED THAT HE FUEL TANK WAS LEAKING AS A RESULT OF THE CORRODED STRAPS, BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE IT WAS NOT PART OF THE RECALL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Fuel system, Gasoline, Aug 30, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SMELL OF FUEL EMITTED FROM THE FUEL TANK. THE CONTACT THEN DISCOVERED THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE REPAIR DID NOT INCLUDE THE FUEL TANK ONLY THE STRAPS THAT HELD THE TANK IN PLACE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 10/18/11*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY PLACED TEMPORARY STRAPS ON THE VEHICLE UNTIL THE PERMANENT STRAPS BECAME AVAILABLE. THE GAS TANK STRAPS CORRODED AND WEAKENED TO THE POINT WHERE FUEL WAS LEAKING. THE CONSUMER WAS INFORMED THE GAS TANK WAS NOT COVERED IN THE RECALL, BECAUSE IT DID NOT FALL TO THE GROUND. THE CONSUMER STATED THAT SINCE THE GAS TANK AND STRAP WERE MADE FROM DIFFERENT MATERIAL, AND THE SALT CREATED A CHEMICAL REACTION AND DESTROYED THE STRAP AND THE TANK, THE TANK SHOULD BE INCLUDED IN THE RECALL. UPDATED 02/10/12
Fuel system, Gasoline, Aug 8, 2011
STRAPS BROKE ON GAS TANK WHILE DRIVING CAUSING IT TO FALLOFF AN BREAK. *TR
Fuel system, Gasoline, Jul 31, 2011
FUEL TANK STRAPS FAILED WHILE DRIVING RESULTING IN THE TANK DROPPING. THE FRONT OF THE TANK CONTACTED THE ROAD SURFACE RESULTING IN A LEAK AND SPILLING OF APPROXIMATELY 21 GALS OF FUEL ON THE ROAD. NO FIRE RESULTED BUT THE HAZMAT TEAM WAS REQUIRED TO CLEAN UP THE SPILLED FUEL. THE 2002 F 150 WAS TOWED TO A FORD DEALER FOR REPAIR. *TR
Fuel system, Other, Jul 29, 2011
I HAVE A 2002 FORD F 150 XLT SUPERCREW WITH THE 139 INCH WHEELBASE. UPON ARRIVING HOME MY WIFE SAID SHE NOTICED SOMETHING HANGING BELOW THE TRUCK.. I WENT OUT TO INSPECT. THE FRONT FUEL TANK RETAINING STRAP WAS HANGING THERE. THE BOLT SIDE HAD ROTTED AWAY APPROXIMATELY 6 INCHES DOWN FROM TOP. REAR STRAP WAS INSPECTED AND SHOWED SIGNS OF RUST BUT STILL IN PLACE AND FUNCTIONING AS INTENDED..I HAVE MOVED THE VEHICLE INSIDE TO AVOID USING IT AND WILL ORDER NEW STRAP IN MORNING. I HAD HEARD FORD WAS LOOKING INTO THIS PROBLEM HAS IT BEEN RESOLVED ? DO I HAVE RECOURSE ? THANKS. *TR
Fuel system, Gasoline, Jul 16, 2011
FUEL TANK STRAPS RUSTED OUT CAUSING FUEL TANK TO BREAKAWAY FROM THE VECHICLE . FUEL TANK DRAGGED ON THE HIGHWAY SPILLING ENTIRE 25 GALONS OF FUEL. FIRE DEPARTMENT WAS CALLED TO REMOVE THE TANK BEFORE THE TRUCK COULD BE TOWED. FUEL TANK IS DAMAGED BEYOND REPAIR NEEDING REPLACEMENT. *TT
Fuel system, Gasoline, Jul 13, 2011, fire
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED IT CAUGHT FIRE . THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED OF THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WAS DAMAGE TO THE ROOF OF THE BUILDING WHERE THE VEHICLE WAS PARKED. A CONSUMER WHO OCCUPIED THE BUILDING OBSERVED THAT THE VEHICLE WAS ON FIRE, SUFFERED SMOKE INHALATION AND WAS TREATED AT THE SCENE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,125.