2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints: vehicle speed control
95 reports, newest first. Show all
Vehicle speed control, May 5, 2009, fire
PER OUR CAUSE AND ORIGIN INVESTIGATOR THE CAUSE OF LOSS TO THIS VEHICLE WAS DIRECTLY RELATED TO RECALL # 05S28. HARLEYSVILLE INSURANCE HAS PAID OUR INSURED FOR THE 2002 FORD F150 AS IT WAS DEEMED A TOTAL BURN. *TR
Vehicle speed control, Mar 24, 2009, fire
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) IN 2005. FOUR YEARS LATER, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPEED CONTROL SPONTANEOUSLY ENGAGED ITSELF FOLLOWED BY A PERIOD OF IMMOBILITY. ONE WEEK LATER, WHEN ATTEMPTING TO ENTER THE VEHICLE, THE CONTACT NOTICED FLAMES ERUPTING FROM THE ENGINE COMPARTMENT. WITHIN MINUTES, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. IT HAS NOT YET BEEN DETERMINED WHAT CAUSED THE FAILURE. HE CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND IS CURRENTLY WAITING FOR A RESPONSE. HE HAS COPIES OF THE FIRE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 05/05/09 *BF THE CONSUMER BELIEVED THE FIRE WAS A RESULT OF THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL SWITCH WAS MOUNTED TO THE VEHICLE BRAKES SYSTEM, IN WHICH SUBSEQUENT FIRES IS CAUSED BY BRAKE FLUID LEAKING ONTO THE SWTICH WHICH WOULD IGNITE. UPDATED 05/06/09.*JB
Service brakes, Hydraulic, Vehicle speed control, Mar 10, 2009
TL*THE CONTACT OWNS A 2002 FORD F150. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A HARNESS WAS INSTALLED, BUT IT DID NOT REMEDY THE HARNESS AND VEHICLE SPEED CONTROL SWITCH FAILURES BECAUSE THERE WAS NO LEAK AT THE TIME. CURRENTLY, BRAKE FLUID IS LEAKING AROUND THE SWITCH FROM THE MASTER CYLINDER AND THE CRUISE CONTROL. THE DEALER AND MANUFACTURER STATED THAT THEY PREVIOUSLY REPAIRED THE CRUISE CONTROL SWITCH, BUT THE CONTACT DISAGREES. THE DEALER AGREES THAT IT NEEDS TO BE REPAIRED CURRENTLY; HOWEVER, THE CONTACT WOULD BE RESPONSIBLE FOR THE EXPENSES. THE FAILURE MILEAGE WAS 140,000.
Vehicle speed control, Mar 7, 2009, fire
2002 FORD F-150 FIRE RESULT OF CRUISE CONTROL SWITCH. *TR
Vehicle speed control, Feb 19, 2009, fire
VEHICLE WAS PARKED IN MY DRIVEWAY AND CAUGHT FIRE. THE FIRE IGNITED MY OTHER VEHICLE THAT WAS PARKED NEXT TO IT AND ALSO CAUSED DAMAGES TO MY HOME. BOTH VEHICLES WERE A TOTAL LOSS. *TR
Vehicle speed control, Jan 26, 2009, fire
01/22/09 I PARK MY 2002 F150 AT WORK AT ABOUT 4:00PM. ABOUT 04:40PM THE FIRE ALARM SOUNDED. MY TRUCK WES ON FIRE, I HAD JUST PARK IT! THE FIRE MAN SAID IT WAS ON THE RECALL LIST FOR FIRE'S. *TR
Vehicle speed control, Dec 2, 2008
INCIDENT INFORMATION DURING THE SUMMER, MY 2002 FORD F150 HAD A FACTORY RECALL FOR A CRUISE CONTROL PROBLEM. I TOOK IT TO MY DEALER, AND HAD THE RECALL REPAIR DONE. ON NOVEMBER 16, 2008 I WAS DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED. TRAFFIC SLOWED IN FRONT OF ME SO I TRIED TO DEACTIVATE THE CRUISE CONTROL. IT DID NOT DEACTIVATE WHEN I PRESSED THE BRAKE, SO I PUSHED THE OFF SWITCH. THE LIGHT INDICATING IT WAS ON WENT OUT, BUT THE CRUISE CONTROL DID NOT DEACTIVATE. I HAD TO LITERALLY STAND ON THE BRAKE PEDAL TO SLOW DOWN, (NARROWLY AVERTING A CRASH) AND STAYED ON IT UNTIL I WAS DOWN TO ABOUT 35 MPH. COMING TO A TURN-OFF, I WAS ABLE TO PULL OFF AT 35-MPH, AND TURN THE KEY OFF. UPON RESTARTING THE ENGINE, IT STILL RACED TO A HIGH RPM. I HAD TO PULL THE FUSE IN ORDER TO DRIVE HOME. I CALLED MY DEALER, AND WAS TOLD IT WOULD COST $65 TO HAVE THE PROBLEM DIAGNOSED. I REFUSED, AND CALLED FORD MOTORS. I WAS TOLD THERE THAT IF THE PROBLEM IS THE SAME AS THE RECALL, THERE WOULD BE NO CHARGE. IF IT WAS ANY OTHER PROBLEM, THERE WOULD BE A $65 CHARGE. I FEEL THAT THIS IS A RECURRENCE OF THE SAFETY PROBLEM PREVIOUSLY ENCOUNTERED AND THAT THOUSANDS COULD BE AT RISK. SIGNED. *TR
Vehicle speed control, Aug 27, 2008, fire
MY FORD F-150 GOT ON FIRE BECAUSE FORD FAILED TO SEND ME A RECALL LETTER. I ONLY RECEIVED A LETTER IN MARCH/08 TELLING ME THAT THE PARTS TO BE REPLACED WOULD BE AVAILABLE ON MAY/08. *TR
Vehicle speed control, Jun 23, 2008, fire
TL*THE CONTACT OWNS A 2002 FORD F150. AFTER THE VEHICLE HAD BEEN PARKED FOR SEVEN OR EIGHT HOURS, IT CAUGHT FIRE. THE FIRE INSPECTOR STATED THAT THE FIRE ORIGINATED FROM THE VEHICLE SPEED CONTROL. THE CONTACT STATED THAT HE NEVER RECEIVED A SAFETY RECALL NOTICE. A FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 168,000.
Vehicle speed control, Jun 19, 2008, fire
ON THE NIGHT OF JUNE 16TH 2008 JUST BEFORE MIDNITE, I HEARD AN EXPLOSION THEN CAR HORN BLARING. I LOOKED OUTSIDE AND SAW MY 2002 FORD F-150 ON FIRE. FLAMES WERE SHOOTING OUT FROM THE ENGINE THROUGH THE HOLE FROM THE EXPLOSION ON THE DRIVERS SIDE. I YELLED TO MY WIFE, CALL THE FIRE DEPARTMENT MY TRUCK IS ON FIRE. MY TRUCK HAD BEEN PARKED IN MY DRIVEWAY FOR OVER 7 HOURS. I GOT HOME FROM WORK AT 4:30 PARKED MY TRUCK AND WAS DOZING OFF JUST BEFORE MIDNITE. I NEVER RECEIVED A RECALL NOTICE FROM FORD SO WAS UNAWARE THERE WAS A PROBLEM UNTIL I GOOGLED FORD 2002 F-150 FIRES. THEN I KEPT READING STORY AFTER STORY ON CONSUMER AFFAIRS WEBSITE. AMAZING I NEVER HEARD OF THIS BEFORE THIS. *TR
Vehicle speed control, May 20, 2008
MY 2002 F150 HAS STARTED ACCELERATING WITHOUT WARNING ON IT'S OWN. I AM A CERTIFIED MECHANIC AND SUGGESTED TO THE DEALER THAT THERE MAY BE AN ISSUE WITH THE SPEED CONTROL MODULE, THEY DENIED ANY ISSUES OF SUCH. MY WIFE EXPERIENCED THIS SEVERAL TIMES AND AT ONE TIME CAUSING HER TO ALMOST BE HIT MY AN ONCOMING TRAIN. LUCKILY SHE WAS SMART ENOUGH TO IMMEDIATELY THROW IT INTO NEUTRAL AND BRAKE, THE TRAIN CAME WITHIN INCHES OF THE TRUCK. AGAIN FORD DENIES KNOWING OF ANY SUCK ISSUES WITH THE ACCELERATION. I BELIEVE THIS IS A MAJOR SAFETY HAZARD AND SHOULD BE RESOLVED BEFORE SOMEONE IS KILLED DUE TO THE LACK OF INTEREST ON FORDS PART. *TR
Vehicle speed control, Equipment, May 12, 2008, fire
OUR 2002 F-150, CAUGHT ON FIRE UNDERNEATH THE HOOD SATURDAY 5/10/08 EVENING AFTER BEING PARKED FOR 45 MINUTES AT OUT HOME. WE BELIEVE IT HAD TO DO WITH THE FORD RECALLS OUT ON THE SPEED CONTROL SWITCH. IT STARTED WHERE THE BRAKE FLUID IS LOCATED AND BURNED TO THE MASTER CYLINDER. *TR
Vehicle speed control, Apr 3, 2008, fire
MY FORD 2002 F 150 SUPERCREW CAUGHT FIRE AND BURNED IN MY DRIVE WAY IT HAD NOT BEEN DRIVEN IN 24 HOURS. *TR
Vehicle speed control, Mar 19, 2008
TL*THE CONTACT OWNS A 2002 FORD F150. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT HAS HAD ISSUES WITH THE CRUISE CONTROL EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 50,000.
Vehicle speed control, Feb 29, 2008
FORD'S RECALL ABOUT CRUISE CONTROL FIRES HAS BEEN ON CNN THREE TIMES IN THE LAST FEW YEARS. I HAVE TAKEN MY VEHICLE TO THE DEALER EACH TIME WHEN THE FIRST TWO RECALLS CAME OUT. EACH TIME I WAS TOLD BY THE FORD DEALER THAT THEY DID NOT HAVE THE NECESSARY PARTS TO MAKE THE REPAIR. I ASKED THEM TO CALL ME WHEN THE PARTS CAME IN. I PHONED PHIL WHITE FORD ON SEVERAL OCCASIONS AFTER THAT AND WAS ALWAYS TOLD THEY STILL DID NOT HAVE THE PARTS. NOW I HAVE A NEW FORD, SAME RECALL. IT APPEARS THEY ARE STILL USING THE DEFECTIVE CRUISE CONTROL PART THAT HAVE BEEN USED FOR THE PAST 6 OR SO YEARS. *TR
Vehicle speed control, Jan 24, 2008
1) I NOTICED THAT MY RPMS WERE NOT RETURNING TO NORMAL AND MY VEHICLE WAS UNABLE TO STOP COMPLETELY. 2) I OWN A 2002 FORD EXPLORER XLS 4X4 WITH THE SOHC 4.0 LITER ENGINE. THE THROTTLE CABLE STUCK IN THE OPEN POSITION CAUSING THE ENGINE TO SURGE UNCONTROLLABLY AT APPROXIMATELY 5000 RPMS. I HAD TO TURN OFF MY IGNITION TO AVOID CRASHING THE VEHICLE INTO NEARBY TRAFFIC. OTA HAS RECEIVED REPORTS OF THIS PROBLEM, NHTSA ACTION NUMBER: PE05037, BUT CLOSED THE CASE ON NOVEMBER 2, 2005. THIS IS A SERIOUS DEFECT THAT COULD HAVE RESULTED IN A SERIOUS CRASH. I BELIEVE THAT OTA SHOULD ISSUE A RECALL FOR THIS PROBLEM AS IT DID FOR CAMPAIGN #03V280000. 3) I WILL BE CONTACTING FORD TOMORROW TO RESOLVE THIS PROBLEM. MY VEHICLE IS CURRENTLY NOT SAFE TO DRIVE. *TR
Vehicle speed control, Nov 30, 2007, fire
11/21/07 TOOK 2002 FORD F150 TO MEINEKE COMPLAINT OF CRUISE CONTROL NOT WORKING. WAS TOLD IT WOULD BE $80 TO DIAGNOSE THE PROBLEM DIDN'T HAVE THE MONEY AT THE TIME SO I DROVE HOME. 11/28/07 6:55 A.M. AWOKE TO NEIGHBORS BEATING ON DOOR BECAUSE F-150 WAS ON FIRE WITNESS SAID SAW FIRE DRIPPING FROM THE FRONT DRIVERS SIDE UNDER THE HOOD. 11/28/07 FIRE DEPARTMENT ADVISED OF RECALL FOR EXACT SAME THING F-150 ENGINE FIRES. 11/28/07 CONTACTED INSURANCE COMPANY TO FIND OUT IT ONLY COVERED THE VEHICLE AND THE LOAN COMPANY. THANK GOD I NEVER GOT INTO AN ACCIDENT. THERE WAS NO PROPERTY DAMAGE OR LIABILITY ON THE VEHICLE THE LOAN COMPANY PLACED IT ON THERE AND I CANCELED MY OTHER BECAUSE I THOUGHT IT WAS CHEAPER INSURANCE.11/28/07 SEARCHED INTERNET FOUND OVER TWO THOUSAND CASES OF SAME EXACT THING PEOPLE AWAKE TO VEHICLE FIRES DUE TO FAULTY CRUISE CONTROL SWITCH. ALL PICTURES MATCHED MY TRUCK EXACTLY WITH THE BURN PATTERN,HAVING THE MOST INTENSE HEAT ON THE FRONT DRIVERS SIDE. ALSO BURNT MY 1997 EXPEDITION ON FIRE. 11/29/07 FIRESIDE AND FORD CAME TO INVESTIGATE , PAUL A REPRESENTATIVE FOR BOTH CONFIRMED THAT IT WAS IN FACT DUE TO THIS FAULTY SWITCH.11/29/07 FILED A CLAIM WITH FORD THEY ARE UNABLE TO HELP IT IS A LEGAL MATTER BUT LOGGED MY COMPLAINT.11/30/07 WENT TO POWER FORD BY MY HOUSE AND ASKED FOR HELP GREG MAU, MANAGER SAYS "THERE IS AN ACTIVE RECALL FOR YOUR VEHICLE", "FORD NEEDS TO STEP UP TO THE PLATE AND HELP YOU OUT" "HIRE AN ATTORNEY" "I'M SORRY I CAN'T HELP YOU". 11/30/07 LET FORD KNOW THAT I NEED TO MOVE MY EXPEDITION ,THAT IS PINNED IN THE CAR PORT BY THE F-150,BECAUSE I NEED A VEHICLE TO DRIVE . I AM ADVISED THAT I AM NOT ALLOWED TO MOVE THE VEHICLE IN CASE OF A FURTHER INVESTIGATION. 11/30/07 CONTACTED THE BBB FILED A COMPLAINT. 11/30/07 CONTACTED THE NEWS FOX 10 ARIZONA ASKING THEM FOR HELP TO MAKE FORD ACCEPT RESPONSIBILITY. *TR
Vehicle speed control, Nov 28, 2007, fire
VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP 2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA. *TR
Vehicle speed control, Nov 26, 2007, fire
F150 FORD PICK-UP STARTED ON FIRE IN ATTACHED GARAGE. TOTALED PICK-UP TRUCK AND DID EXTENSIVE DAMAGE TO GARAGE AND SMOKE DAMAGE TO HOME. *TR
Vehicle speed control, Sep 14, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE DEALER REPAIRED THE VEHICLE. APPROXIMATELY FIVE MONTHS LATER, THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED. HE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FIRE BURNED HIS LANDSCAPING AND HIS GARDEN. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
Vehicle speed control, Aug 22, 2007, fire
2002 FORD F150 TRUCK THAT CAUGHT FIRE CUSTOMER STATES THAT HE WAS TOLD THAT A FACTORY RECALL CAUSED THE FIRE**CC THE CONSUMER STATED ON 4/3/07 HE PARKED THE VEHICLE, SHORTLY THEREAFTER A COWORKER INFORMED THE CONSUMER THE TRUCK WAS ON FIRE. THE MECHANIC INFORMED THE CONSUMER THERE WAS A RECALL ON THE TRUCK THAT CAUSED THE FIRE. THE CONSUMER CALLED FORD CONSUMER AFFAIRS AND INFORMED THEM OF THE INCIDENT AND THEY STATED THEY WOULD CONTACT HIM IN 7-10 DAYS. FORD STATED THEY SENT RECALL NOTICES AND WAS NOT LIABLE FOR FIXING THE DEFECT. *TR
Vehicle speed control, Jul 21, 2007, fire
TRUCK WAS DRIVEN TO WORK AND AFTER ABOUT 30 MINUTES THE TRUCK WAS ON FIRE. THE TRUCK FROM ENGINE TO CAB WAS ON FIRE. THE FIRE BURNED THE ENGINE, THE HOOD MELTED OFF, THE TIRES MELTED, SOME WINDOWS WERE GONE,AND THE FABRIC OFF THE SEATS WERE BURNED OFF. THE FIRE INVESTIGATOR SAID IT WAS A MECHANICAL FAILURE AND HE KNEW THERE WAS A RECALL ON THE CRUISE CONTROL MECHANISM. TRUCK WAS A TOTAL LOSS. I NEVER RECEIVED RECALL NOTICE.*JB
Vehicle speed control, Apr 24, 2007, fire
TL* THE CONTACT OWNS A 2002 FORD F-150. THE VEHICLE WAS PARKED IN THE GARAGE FOR 6 HOURS WHEN THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE MAY BE RELATED TO RECALL #05V388000. THE MANUFACTURER WAS NOTIFIED FOUR TIMES AND HAS NOT RESPONDED. THE CURRENT AND FAILURE MILEAGE WERE 77,000. *AK
Vehicle speed control, Mar 22, 2007
TL*THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE VEHICLE ACCELERATED WITHOUT WARNING. WHILE IDLE AT A RED LIGHT AND WITH THE BRAKE PEDAL DEPRESSED THE RPMS INCREASED FROM 800 TO OVER 3000. WITH THE BRAKES STILL DEPRESSED THE VEHICLE ACCELERATED INTO AN INTERSECTION. THE CONTACT WAS REQUIRED TO STAND WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL. INITIALLY, THE CONTACT DISREGARDED THE INCIDENT, AND ASSUMED A COMPONENT WITHIN THE VEHICLE WAS MERELY JAMMED. HOWEVER, ON MARCH 12, 2007 THE INCIDENT RECURRED, CAUSING THE RPM TO INCREASE TO OVER 3000. ONCE AGAIN, THE CONTACT WAS REQUIRED TO STAND UP TO DEPRESS THE BRAKE PEDAL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, THE RPMS DECREASED, AND THE VEHICLE STOPPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 65900. *AK UPDATE *4/23/07TR
Vehicle speed control, Feb 10, 2007, fire
2002 FORD F150 SUPERCAB BURNED UP IN MY DRIVEWAY AT 5 AM IN THE MORNING. THE VEHICLE HAD NOT BEEN DRIVEN FOR A DAY AND A HALF. WE WERE WOKEN UP BY THE CAR ALARM AND TWO LOUD BANGS. THE TRUCK WAS FULLY ENGULFED AND WAS ON FIRE NEXT TO THE HOUSE AND FENCE AND 2 OTHER CARS. THANK GOODNESS THE TRUCK WASN'T IN THE GARAGE OR PARKED FORWARD IN THE DRIVEWAY. THE FENCE WAS DESTROYED AND THE TWO VANS DAMAGED BY FLAMES. THE TRUCK WAS A TOTAL LOSS. FIRE DEPARTMENT STATED THAT IT WAS A FAULTY CRUISE CONTROL DEVICE. NOT DRIVEN FOR ALMOST TWO DAYS AND THE CRUISE CONTROL ALMOST KILLED MY FAMILY??? NOW WE ARE OUT THOUSANDS EVEN WITH INSURANCE COVERING PART OF THE LOSS. NOTHING WOULD HAVE REPLACED THE LIVES OF MY FAMILY HAD THE HOUSE GONE UP. FORD KNOWS THIS PROBLEM IS A TICKING TIME BOMB AND MAKES VERY LITTLE EFFORT TO SAVE LIVES. *JB