2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints
955 reports, newest first.
Engine and engine cooling, Sep 11, 2005
SPARK PLUGS BLOWN OUT OF CYLINDER HEAD WHILE DRIVING THROUGH THE DESERT. THE FRONT AND REAR SPARK PLUG ON THE DRIVER'S SIDE OF THE ENGINE BLEW OUT WITHIN A 24 HOUR PERIOD. I WAS DIVING TO OREGON EARLY FRIDAY MORNING WHEN THE REAR SPARK PLUG ON THE DRIVERS SIDE OF THE ENGINE BLEW OUT. I WAS STUCK IN THE DESERT FOR 9 HOURS. CALLED AAA AND WAS TOWED BACK TO WINNEMUCCA ON FRIDAY NIGHT BEFORE LABOR DAY WEEKEND. NO REPAIR FACILITIES AVAILABLE BUT THE TOW YARD GUY HAD SOME JB WELD. I PUT SOME ON THE THREADS OF THE SPARK PLUG AND SCREWED IT BACK INTO WHAT LITTLE THREADS REMAINED IN THE CYLINDER HEAD. I WAS SUPPOSED TO BE AT WORK THE FOLLOWING SATURDAY MORNING. I LET THE JB WELD SET FOR 5 HOURS. WHEN I LEFT WINNEMUCCA IT WAS 1:30 AM SATURDAY. I DROVE FROM WINNEMUCCA NEVADA TO AUBURN CALIFORNIA , NEARLY 270 MILES WHEN I BLEW ANOTHER SPARK PLUG THIS TIME THE FRONT ONE ON THE DRIVERS SIDE. THEN I HAD TO BE TOWED TO SAN JOSE CALIFORNIA. OBVIOUSLY I MISSED WORK THAT SATURDAY, BUT MY BOSS WAS KIND ENOUGH TO RESCHEDULE THE WORK FOR SUNDAY. THE FACT THAT THE SPARK PLUG THAT HAD NOT BEEN REPAIRED (THE FRONT PLUG) BLEW OUT WHILE THE REPAIRED ONE DID NOT BLOW OUT TELLS ME THAT ALL OF MY SPARK PLUGS ARE PROBABLY HANGING ON BY A THREAD. IF I DID NOT HAVE A CELLULAR PHONE WITH SERVICE WHEN THE FIRST PLUG BLEW OUT, I DON'T THINK I WOULD HAVE MADE IT OUT OF THAT DESERT 70 MILES NORTH OF WINNEMUCCA ON I-80. THERE IS NOTHING OUT THERE. NOTHING. NO PHONE, NO WATER, NO PEOPLE, EXCEPT FOR THE BIG TRUCKS THAT BLOW BY EVERY ONCE IN A WHILE AT 90 MPH WHILE YOUR TRYING TO FIX YOUR P-O-S BROKEN DOWN 2002 FORD F-150 LIGHTNING ON THE SIDE OF A 2 LANE HIGHWAY. *NM
Power train, Sep 6, 2005
MY 2002 FORD F-150'S TRANNY COMPLETELY BROKE AT 35,000 MILES 27 DAYS AFTER THE 3 YEAR WARRANTY WAS UP. I DON'T HAUL OR PULL ANYTHING WITH THIS TRUCK. WE ARE HAVING TO PUT A FACTORY REBUILT TRANNY IN IT AS WE SPEAK. *NM
Engine and engine cooling, Sep 2, 2005
2002 FORD PICK UP TRUCK ENGINE EJECTED A SPARK PLUG WHILE DRIVING.*MR THE CONSUMER STATED THE VEHICLE SUDDENLY SLOWED DOWN AS IF HE APPLIED THE BRAKES. THE MECHANIC TOLD THE CONSUMER THE THREADS HAD BEEN STRIPPED FROM THE HEAD WHEN THE PLUG WAS EJECTED. *JB THE CONSUMER NO LONGER OWNS THE VEHICLE.
Fuel system, Gasoline, Aug 24, 2005
THE CONSUMER HAS NOTICED A DISCREPANCY IN THE MPG THE MANUFACTURER SAID THE VEHICLE WOULD GET AND THE ACTUAL MPG THE 2002 FORD F150 GET. *MR THE CONSUMER CLAIMED THAT HE NEVER GETS MORE THAN 11 MPG WHILE DRIVING IN THE CITY, ON LONG DISTANCE TRIPS, WHILE PULLING A TRAILER OR WHILE DRIVING EMPTY. *NM
Power train, Aug 24, 2005
DT: THE CONTACT OWNS A 2002 FORD F150. THE REAR END DIFFERENTIAL MADE A WHINING NOISE. THEY TOLD HIM THAT IT WILL NOT HURT THE VEHICLE BUT IT WAS NOT NORMAL SINCE THE JUNE 16,2005 CONTACT WAS TRYING TO GET VEHICLE FIXED. THEY REPLACED THE RACK AND PINION TWICE, BUT PROBLEM RECURRED. THE MANUFACTURER TOLD CONTACT THAT THEY COULD NOT FIX THE VEHICLE. TECHNICIAN AT DEALERSHIP SAID HE OWNED THE SAME VEHICLE AND IT WAS DOING THE SAME THING. THE DEALERSHIPS LAUGHED WHEN CONTACT BROUGHT THE VEHICLE TO BE FIXED. AT 40-45 MPH CONTACT COULD HEAR THE NOISE ,AND IF WHEN PULLING TA LOAD THE NOISE GOT WORSE. THE DEALERSHIP TRIED TO FIX THIS PROBLEM, BUT FORD KEPT SENDING WRONG PARTS THAT WERE NOT CORRECTING THE PROBLEM. CONTACT HAS HAVE AN EXTENDED WARRANTY ON VEHICLE. *AK *NM
Power train, Aug 21, 2005
I HAVE A 2002 FORD EXPLORER. I HAVE APPROXIMATELY 85,000 MILES ON THIS CAR AND HAVE A PROBLEM WITH THE TRANSMISSION. THE O/D LIGHT CAME ON FLASHING. THEN IT REFUSED TO SHIFT INTO SECOND GEAR. IT HAS SHIFTED HARD SINCE WE PURCHASED IT USED WITH APPROXIMATELY 25,000 MILES ON IT. WHAT A PAIN. I HAVE BEEN TO MANY FORD FORUMS AND I SEE NOTHING BUT TROUBLE WITH THIS MAKE AND MODEL YEAR. FORD NEEDS TO RECALL THIS CAR PRONTO. EVERY ONE I KNOW WHO HAS THIS MAKE AND MODEL ARE HAVING SIMILAR PROBLEMS. THEY NEED TO CORRECT THIS ITEM NOW. OR WE WILL JUST HAVE TO BUY JAPANESE NEXT TIME. THEY BELIEVE IN CUSTOMER SERVICE.
Air bags, Aug 19, 2005, crash
AUTO ACCIDENT AND DRIVER'S AIRBAG DID NOT DEPLOY. I SUFFERED INJURIES TO ANKLES, FRACTURE TO RIGHT LEG, BRUISES TO CHEST AREA AND HIP AREA. VEHICLE WAS TOTALED. I REPORTED THIS PROBLEM TO FORD FOR THEIR RECORDS.
Vehicle speed control, Aug 18, 2005, fire
DT: 2002 FORD F150. THE VEHICLE WAS SITTING IN THE DRIVEWAY FOR APPROXIMATELY 20-30 MINUTES WHEN IT CAUGHT ON FIRE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT INSPECTED TO SEE WHY IT HAPPENED. THE FIRE AND POLICE DEPARTMENTS RESPONDED, AND A FIRE AND POLICE REPORTS WERE TAKEN. THERE WAS NOTHING WRONG WITH THE VEHICLE PRIOR TO THIS, AND THE VEHICLE HAD NOT BEEN SERVICED RECENTLY. THERE WAS PROPERTY DAMAGE TO THE HOUSE, THE VINYL SIDING MELTED AND CAME OFF THE HOUSE. *AK
Steering, Aug 16, 2005, crash
THIS PROBLEM BEGAN WHEN THE TRUCK WAS PURCHASED NEW FROM THE DEALERSHIP. WE DIDN'T FIND OUT THE REAL PROBLEM UNTIL ABOUT A FEW MONTHS AGO. THE DEALERSHIP SAYS NO FIX HAVE TO LEAVE WITH THE PROBLEM. WHEN YOU ARE GOING AT SLOW SPEEDS WITH THE VEHICLE YOU ARE UNABLE TO TURN THE VEHICLE. THEY SAID ITS THE BOOSTER IN THE VEHICLE WHEN IT WAS DESIGNED THEY ONLY BUT ONE FOR THE BRAKES AND THE STEERING. SO WHEN YOU BRAKE AT ANYTIME YOU NO LONGER HAVE STEERING. THIS MEANS YOUR ANTILOCK BRAKES WILL NOT WORK. WE HAVE HAD A MINOR ACCIDENT NO ONE HURT AND NOT ENOUGH DAMAGE TO CLAIM. BUT THERE HAS BEEN MANY CLOSE CALLS BECAUSE OF THIS PROBLEM. I HAVE WENT TO FORD AND THEY SAY LIVE WITH IT. LAWYERS SAY THERE IS A SUIT BUT THEY DIDN'T WANT TO HANDLE UNLESS A WRECK AND SOMEONE GETS HURT OR DIES THEN THEY WOULD CONSIDER THE CAUSE. EVEN THE WORKERS AT THE DEALERSHIP SAYS THIS A SAFETY PROBLEM BUT FORD TOLD THEM NOT TO EVEN TRY TO FIX THE PROBLEM WHEN THEY COME IN BECAUSE THERE IS NO FIX. SINCE THIS MISDESINGED THEY HAVE RE-DESIGNED THE NEW 2003 TO HAVE 2 BOOSTER TO CONTROL ONE FOR THE BRAKES AND ONE FOR THE STEERING. PLEASE HELP ME WITH THIS PROBLEM BEFORE THERE IS AN ACCIDENT WHERE SOMEONE GETS HURT. THANKS DENISE. *NM
Engine and engine cooling, Aug 13, 2005
I WAS DRIVING IN GERMANY ROAD BACK HOME WHEN SUDDENLY A HARD BANG UNDER THE HOOD AND THEN THERE WAS A NOISE LIKE THE HOLE MUFFLER WAS GONE AND I LOST POWER, I BARLY COULD PARK MY TRUCK ON THE SIDE OF THE ROAD ON A VERY DANGEROUS PLACE WITH A LOT OF TRAFFIC. I HAD TO BE TOWED AWAY, IT TOOK 4 HOURS, NEXT DAY A GARAGE OWNER FROM A BOSH WORKSHOP PUT IN A REPLACEMENT INSERTCOIL WITH A NEW SPARK PLUG. IT COST OVER THE 450 EURO'S TO PAY IN ADVANCE WHIT NO WARANTY. *JB
Wheels, Aug 8, 2005
MY 2002 FORD EXPLORER, AT APPROX. 62,000 MILES WAS MAKING A LOUD HUMMING NOISE COMING FROM THE REAR WHEELS WHEN YOU HIT THE GAS. I TOOK IT TO A GOODYEAR SERVICE CENTER & WAS TOLD THEY'VE SERVICED AT LEAST 6-7 OF THE 2002 EXPLORERS FOR THE SAME ISSUE- SOME WITH ONLY 30,000 MILES. THEY TOLD ME THAT IT WAS POOR DESIGN ON FORD'S PART OF THE WHEEL HUB ASSEMBLY? IT COST ME OVER $300 TO FIX THE DRIVER'S SIDE REAR WHEEL ASSEMBLY- THEY HAD TO REPLACE A ROTOR IN THE PROCESS BECAUSE WATER GOT IN WHERE THE SEAL BROKE AND RUSTED TO THE ROTOR AND HAD TO BE CUT OFF. THEY SAID THE SEAL IS BAD ON THE ASSEMBLY AND THE WHOLE WHEEL ASSEMBLY COMES APART. THEY SAVED PARTS TO SHOW ME & SAID IT'S A SAFETY ISSUE (REAR WHEEL COULD COME OFF). I'M VERY ANGRY- I'M NOW HEARING THE SAME HUMMING NOISE COMING FROM THE PASSENGER SIDE REAR WHEEL. I FOUND NUMEROUS COMPLAINTS ONLINE FOR THE SAME ISSUE, YET FORD HAS NOT HAD A RECALL?!? THIS IS A SAFETY ISSUE, AND IF ANYTHING HAPPENS TO MY CAR WITH MY DAUGHTER INSIDE, FORD WILL HAVE A HUGE LAWSUIT ON THEIR HANDS. I HAVE BEEN VERY DISSATISFIED WITH MY FORD EXPLORER. THE CAR HAS ALSO FAILED TO START INTERMITTENTLY SINCE IT WAS NEW. EACH OF THE 4-5 TIMES I HAVE TAKEN IT TO THE DEALER, I AM TOLD THEY CAN'T RECREATE THE ISSUE AND THAT FORD HAS SERVICE GUIDELINES AND THEY CANNOT TEAR MY CAR APART TO FIGURE OUT WHAT THE PROBLEM IS. I HAD ANOTHER ELECTRICAL ISSUE WHERE FOR OVER A YEAR I'D BE DRIVING DOWN THE ROAD AND THE "DOOR AJAR" LIGHT WOULD SUDDENLY GO ON & THE INTERIOR LIGHTS AND BUZZERS WOULD SOUND. NUMEROUS TRIPS TO THE DEALER, AND THEY COULD NEVER RECREATE. FINALLY IT GOT TO THE POINT WHERE IT WAS SO BAD THAT THEY FINALLY HEARD WHAT I WAS TALKING ABOUT & REPLACED SOME REAR HATCH LOCK. IT SEEMED OK....UNTIL A WEEK LATER WHEN IT HAPPENED AGAIN. IT STILL DOES IT INTERMITTENTLY, BUT I AM SO SICK OF TAKING IT IN FOR THE SAME ISSUE. THEN I THINK THE TRANSMISSION HAS BEEN GOING AS WELL- IT STICKS WHEN YOU TRY TO PUT THE CAR IN REVERSE. *NM
Power train, Vehicle speed control, Aug 5, 2005
REF 2002 FORD EXPLORER, TRANSMISSION PROBLEMS. THIRD GEAR WENT OUT AT 57,000 MILES. BEACH FORD REPLACED. HAVE NEVER GOTTEN THE GEARS SYNCRONIZED. HAVE TO TOUCH GEAR SHIFT SOMETIMES TO PUT IN GEAR. TONIGHT CAR IS BACK AT BEACH FORD WITH A TRANSMISSION PUMP LEAK. REPORTED THIS CAR LAST WEEK FOR ACCELERATION PROBLEMS. *NM
Engine and engine cooling, Aug 3, 2005, fire
2002 FORD F150 CAUGHT ON FIRE IN THE INSIDE OF THE PASSENGER CABIN WHILE PARKED.*MR *JB
Vehicle speed control, Aug 2, 2005
TURNED CAR INTO PARKING LOT, HAD FOOT ON BRAKE CAR BEGAN TO ACCELERATE. FINALLY, WITH MUCH PUMPING OF THE BRAKE, IT FINALLY STOPPED. NEARLY HIT THE CAR IN FRONT OF ME. *JB
Power train, Aug 1, 2005
THE EVENTS LEADING UP TO THE FAILURE OF MY VEHICLE IN THE MIDDLE OF A BUSY INTERSTATE WAS THAT THE OVERDRIVE LIGHT STARTED TO FLASH WHICH IN TURN WOULD TRIGGER THE CHECK ENGINE LIGHT. THE FAILURE WAS A SHOT TRANSMISSION AT ONLY 60,000 MILES. A PROBLEM THAT FORD MOTOR COMPANY KNOWS ABOUT FROM THE HUNDREDS OF TECH BULLETIN'S I'VE READ. THE VEHICLE WAS TAKEN INTO ADAMSON FORD IN BIRMINGHAM,ALA. AND WAS DIAGNOSED AS HAVING TROUBLE CODES,P0733,P0735,P0775 AND A FAULTY POWERTRAIN CONTROL MODULE. AFTER RECEIVING MY CAR AND ALMOST $800.00 LATER,THE SAME THING HAPPENED AGAIN. THE OVERDRIVE LIGHT STARTED BLINKING TRIGGERING THE CHECK ENGINE LIGHT. AFTER RETURNING TO THE DEALER WHOM THEN INFORMS ME THAT I WOULD HAVE TO BUY A REMANUFACTURER TRANSMISSION AT OVER $2200,00 PLUS LABOR. I CAN'T AFFORD THIS AND NOW I'M STUCK WITH A LATER MODEL CAR THAT I CAN'T USE, AND A HIGH CAR NOTE. I WILL NEVER BUY ANOTHER FORD AGAIN PERIOD. *JB
Service brakes, Hydraulic, Jul 26, 2005
(1) WITHOUT WARNING THE BRAKE LIGHT CAME ON DUE TO A FAILURE OF A HYDRAULIC CONTROL UNIT, WHICH WOULD HAVE ULTIMATELY LEAD TO A FAILURE OF THE ABS SYSTEM IF IT WEREN'T FOR THE AWARENESS OF THE DRIVER. THE FAILURE OF THE ABS COULD HAVE LEAD TO AN EVEN GREATER CATASTROPHE THAN JUST THE COST OF PARTS AND LABOR. (2) IT IS MY UNDERSTANDING THROUGH MY RESEARCH AND THE WORD OF THE SERVICE DEPARTMENT AT BOZEMAN FORD DEALERSHIP IN BOZEMAN, MONTANA THAT THIS PARTICULAR PROBLEM IS NOT UNHEARD OF. IN FACT, IT HAS BECOME ENOUGH OF A PROBLEM THAT FORD HAS MADE AN ATTEMPT TO CORRECT THE PROBLEM, BY REPLACING THE OLD HYDRAULIC CONTROL UNIT WITH ANOTHER HYDRAULIC CONTROL UNIT, IN ADDITION TO AN ELECTRONIC CONTROL UNIT AND A BRACKET THAT MOUNTS THE TWO TOGETHER. ALTHOUGH FORD HAS MADE AN ATTEMPT TO RESOLVE THE PROBLEM, THEY HAVE NOT MADE ANY STRIDES IN ISSUING A RECALL FOR THE FAULTY HCU. INSTEAD OF REPLACING A $300 PART (WHICH ISN'T EVEN MANUFACTURED ANY MORE) THREE NEW PARTS ARE TO BE INSTALLED A PRICE OF NEARLY $1000 INCLUDING LABOR. (3) THE TRUCK IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED, AND APPARENTLY WE WILL BE STUCK WITH THE ENTIRE COST OF THE LARGER FIGURE ABOVE, SIMPLY BECAUSE FORD DOES UNDERSTAND THAT THERE IS IN FACT A PROBLEM WITH THE HCU, BUT FAILS TO ACCEPT ANY RESPONSIBILITY FOR IT, BY REFUSING TO PLACE THE PART UNDER WARRANTY OR ISSUING A RECALL A THE SUB-PAR HYDRAULIC CONTROL UNIT.
Engine and engine cooling, Jul 21, 2005
REPLACED SPARK PLUGS, DROVE NORMALLY FOR 8 OR 9,000 MILES, WENT TO OHIO AND BACK .THEN DROVE TO WORK ON THE 19TH, HEARD A POP AND THE TRUCK STARTED TO RUN ROUGH. WHEN I GOT OF WORK I LOOKED AT THE TRUCK AND FOUND THE NUMBER THREE PLUG WAS EJECTED OUT OF THE CYLINDER HEAD.
Electrical system, Jul 21, 2005, fire
DT: IN JUNE WHILE OWNER WAS SITTING THERE WAS A HONKING NOISE. OWNER WAS UNAWARE IF THE HONKING WAS FROM OTHER CARS OR FROM THE ALARM. THEN ,HE HEARD A LOUD POP. HE WENT OUTSIDE AND SAW THE TRUCK ENGULFED IN FLAMES. THE TRUCK HAD BEEN DRIVEN ABOUT 14.5 MILES FOR 20 MINUTES BEFORE BEING PARKED. THE VEHICLE WAS SITTING FOR ABOUT 15 MINUTES IN DRIVEWAY. WHEN OWNER SAW THE FIRE THE TRUCK WAS ALREADY ENGULFED IN FLAMES. THE FIRE WAS COMING FROM THE HOOD. IT BURNED FOR ABOUT 15 MINUTES. THE FIRE DEPARTMENT PUT OUT THE FIRE, IT TOOK ABOUT 5 MINUTES FOR THEM TO EXTINGUISH THE FIRE. THERE WAS NO WARNING LIGHTS ON IN THE VEHICLE NOR ANY OTHER TYPE OF WARNING THAT THERE WAS A PROBLEM. THERE WERE NO PROBLEMS WITH THE ELECTRICAL SYSTEM, AND OWNER DIDN'T REALLY USE THE CRUISE CONTROL. THERE WERE NO OTHER MAJOR PROBLEMS WITH THE VEHICLE. THE OWNER WAS UNAWARE OF ANY RECALLS ON THE VEHICLE. THE VEHICLE WAS TOTALED.. PART OF THE GARAGE BURNED AS WELL. THE FIRE REPORT STATED THAT THE BRAKE DEACTIVATING SWITCH WITHIN THE MASTER CYLINDER CAUSED THE FIRE. THE FIRE REPORT IS AVAILABLE FOR INVESTIGATORS TO VIEW. THE FIRE REPORT STATED THE FIRE WAS MOSTLY CONCENTRATED IN THE LEFT REAR COMPARTMENT OF ENGINE. THERE WAS A POLICE REPORT.*AK
Power train, Jul 20, 2005
RIGHT AFTER 2002 EXPLORER SPORT 4X4 WAS OUT OF WARRANTY A WHINE FROM THE DIFFERENTIAL IN THE RANGE OF 40 - 80 MILE PER HOUR HAPPENS. FORD STATES TO LIVE WITH IT AND DOES NOT ACCEPT RESPONSIBILTY FOR DEFECTIVE PARTS AND MANUFACTURING OF DIFFERENTIAL.
Engine and engine cooling, Jul 13, 2005
I HAVE A 2002 FORD EXPLORER, I SAW ON THE NEWS THERE HAS BEEN REPORTS OF IDDLE PROBLEMS. I HAVE NOTICED WHEN I REVERSE AT TIMES IT REVS UP EVEN WHEN MY FOOT IS NOT ON THE GAS. I ALSO HAVE HAD THE PROBLEM WHEN I DRIVE ON THE HIGHWAY AT A CONSTANT SPEED THE ENGINE RPM ALL THE SUDDEN IDDLES FAST ANS REVS THE ENGINE UP I HAVE TO TAKE MY FOOT OFF THE GAS. THIS PROBLEMS HAS ONLY LASTED A FEW SECONDS THEN GOES BACK TO NORMAL. I HAVE ONLY HAD THE CAR IDDLE FAST ONCE ON THE HIGHWAY AND I HAVE HAD A PROBLEM TWICE WHEN THE CAR IS PUT IN TO REVERSE.
Steering, Structure, Wheels, Jul 11, 2005, crash
VEHICLE WAS TRAVELING AT 15 MPH AND LOST CONTROL DUE TO A CODDER PIN SNAPPING IN HALF CAUSING THE RIGHT FRONT WHEEL TO COME ENTIRELY OFF OF THE VEHICLE. THE DISK BRAKE STAYED CONNECTED TO THE RIM AND WAS ALSO REMOVED ENTIRELY FROM THE VEHICLE CAUSING THE BRAKE LINES TO BE SEVERED WHICH CAUSED NO PRESSURE. WITH NO PRESSURE IN THE BRAKE LINES I WAS NOT ABLE TO STOP THE OTHER WHEELS BUT WAS FORCED TO LET THE VEHICLE COME TO A SKIDDING STOP, WHICH HAPPENED BY HITTING A TREE. THE VEHICLE WAS TAKEN TO A LOCAL FORD DEALERSHIP WHERE A YEAR PRIOR THEY HAD WORKED ON THE SAME WHEEL TO PACK THE BEARINGS AND DO OTHER SMALL MAINTENANCE. BOTH THE DEALERSHIP AND FORD CLAIMED NO RESPONSIBILITY FOR THE ACCIDENT, WHICH SEEMS STRANGE SINCE A VEHICLES WHEEL SHOULD REMAIN ON WHEN GOING 15 MPH.
Air bags, Jul 11, 2005, crash
DT: CONSUMER STATES HIS VEHICLE ROLLED OVER AND SLID FOR APPROXIMATELY 75 FEET AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE HAS BEEN TOTALED AND IT HAS NOT BEEN INSPECTED AS TO WHY THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATES HE HAS A NECK SPRAIN AND A COUPLE OTHER THINGS AND HIS SON WAS ALSO INJURED. THERE WAS A POLICE REPORT TAKEN, #10900633. THE ACCIDENT OCCURRED AT MILE MARKER 95.1 ON EAST BOUND OHIO TURNPIKE 8090 ON JUNE 28, 2005. *NM
Engine and engine cooling, Jul 11, 2005
DT: CONTACT STATES HER VEHICLE IS STALLING WHILE DRIVING AT ANY SPEED. THE ONLY THING THAT SIGNALS THAT THE VEHICLE IS STALLING IS THAT THE VEHICLE WILL JERK AND RPMS DROP. THIS HAPPENS WITH THE VEHICLE STALLING EVERYDAY. THE SERVICE DEALER CAN NOT DETERMINE WHAT IS WRONG WITH THE VEHICLE BECAUSE THE SERVICE ENGINE LIGHT IS NOT ILLUMINATED. THE CONTACT IS TAKING THE VEHICLE TO THE SERVICE DEALER TODAY. *NM
Tires, Jul 7, 2005
WHILE HAVING MY VEHICLE SERVICED TODAY, I ASKED MY MECHANIC TO CHECK A SHAKING IN THE FRONT OF MY TRUCK. I FIRST NOTICED THE SHAKING ON JULY 3RD, 2005. WHEN HE CALLED, HE TOLD ME THAT I HAD TWO DEFECTIVE TIRES, AND THEY WERE TO THE POINT THAT THE WIRES WERE PUSHING THROUGH THE RUBBER. THE LAST TIME MY VEHICLE WAS SERVICED, IN MAY, THERE WERE NO PROBLEMS WITH MY TIRES.
Tires, Equipment, Jul 6, 2005
I PURCHASED 4 NEW GOODYEAR FORTERA TIRES 8/2004 AND HAD FREEWAY BLOW OUTS ON 3 OF THE 4 TIRES WITH LESS THAN 15,000 MILES ON EACH TIRE. BLOW OUTS OCCURED 2 IN MAY AND 1 IN JUNE. I REPLACED THE FIRST 2 AGAIN WITH FORTERA TIRES, BUT AFTER BLOW #3 I REQUESTED THAT GOODYEAR PRORATE ALL TIRES SO I COULD REPLACE WITH ANOTHER BRAND BUT THEY REFUSED. GIVEN THIS EXPERIENCE I BELIEVE THESE TIRES ARE DEFECTIVE AND SHOULD BE TESTED AND POSSIBLY RECALLED. THE DEALER COULD NOT DETECT WHY THE TIRES FAILED DUE TO DAMAGE FROM FREEWAY BLOW OUTS AND HAVING TO DRIVE OFF OF THE FREEWAY BEFORE STOPPING.