2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints
955 reports, newest first.
Electrical system, Exterior lighting, Equipment, Apr 12, 2005, fire
I PURCHASED MY 2002 FORD F150 SUPER CREW IN AUGUST OF 2002. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED THE VEHICLE, AND HAVE HAD NO RESPONSES OR ASSISTANCE FROM ANY FORD DEALERSHIPS. THE PROBLEMS STARTED OUT WITH MY RADIO GOING ON AND OFF ALL ON ITS OWN. I TOOK MY VEHICLE TO THE DEALERSHIP AT LEAST 10 TIMES ALONE FOR THIS PROBLEM. NEVER ANY ASSISTANCE. THE PROBLEMS ESCALATED AROUND 40,000 MILES AND MY WHOLE ELECTRICAL SYSTEM SEEMED TO BE SHORTING OUT. I HAVE HAD FIRE UNDER THE DASH, THE HEADLIGHTS NOT WORK, THE WIPERS WOULD ONLY WORK WHEN THE VEHICLE WAS IN PARK, SAME THING WITH THE HEATER, IT WOULD NOT TURN OFF AFTER YOU SHUT THE VEHICLE OFF. NOW THIS WEEK I HAD ANOTHER FIRE WHICH I WAS ABLE TO PUT OUT ON MY OWN. I TOOK IT TO A DIFFERENT DEALER AND THEY IDENTIFIED THE PROBLEM WITH THE GEM MODULE AND CENTRAL JUNCTION BOX. APPARENTLY THE VEHICLE WAS NOT PUT TOGETHER CORRECTLY AND THESE MODULES KEEP SHORTING OUT CAUSING MY VEHICLES PROBLEMS. I HAVE TO WONDER EVERYDAY WHETHER OR NOT MY VEHICLE IS GOING TO CATCH FIRE AND BURN UP. ON A DAILY BASIS I CAN SMELL SMOKE COMING FROM UNDER THE DASH ALMOST LIKE BURNING PLASTIC OR WIRING. NONE OF THE PROBLEMS HAVE BEEN ADDRESSED AND SEEM TO BE ESCALATING. TO ME THIS IS A SAFETY ISSUE. I WOULD HATE TO THINK THAT I WOULD BE TRAVELING WITH MY FAMILY AND THE CAR CATCH FIRE WHILE WE ARE DRIVING. THE ELECTRICAL SYSTEM NEEDS TO BE INVESTIGATED AND REPAIRED. NONE OF WHICH HAS BEEN DONE BY THE DEALER I PURCHASED THE VEHICLE FROM. I EVEN FILED A COMPLAINT WITH THE FORD MOTOR COMPANY AND RECEIVED NO REAL CONCERN.*AK
Tires, Apr 5, 2005
I HAD BOUGHT A USED 2002 FORD EXPLORER XLT A FEW MONTHS AGO AND NOTICED A LOT OF HORIZANTAL CUTS ON THE SIDEWALLS OF THE MICHELAN TIRES ON THE VEHICLE. AFTER LOOKING ON THIS WEB SITE AND NOTICED A RECALL FOR THE FORD THAT I OWNED ( NHTSA CAMPAIGN ID # 01V171000 ) AND TOOK IT TO THE DEALERSHIP NEAR ME. THEY SAID THEY HAD NO RECALL IN THEIR SYSTEM FOR MY VEHICLE EVEN THOUGH MY FORD WAS MADE AT THIS LOUISVILLE, KENTUCKY PLANT AT THE TIME SPECIFIED ON THIS RECALL. I EVEN CALLED THE FORD COMPLAINT LINE AND THEY AS WELL SAID NOTHING WAS IN THEIR SYSTEM? IS THERE ANYTHING THAT CAN BE DONE TO REMEDY THIS SITUATION, IT IS DEFINITELY A TIRE DEFECT AND THE FORD STILL HAS PLENTY OF TREAD LEFT; JUST KIND OF WORRIED FOR MY SAFETY? THEY WOULDN'T EVEN INSPECT IT FOR POSSIBLE PROBLEMS WITH THE TIRES.*AK
Tires, Mar 31, 2005
THE CABLE THAT ATTACHED THE SPARE TIRE TO THE UNDERSIDE OF THE TRUCK BED SNAPPED. WE LOST THE SPARE TIRE. WE THINK IT FELL ON THE HIGHWAY THOUGH WE COULD NOT FIND IT.
Air bags, Mar 24, 2005, crash
I PURCHASED A 2002 FORD WINDSTAR 4 DOOR VAN, AND UPON IMPACT OF CRASHMY FRONT AIRBAGS DID NOT DEPLOY. THIS IMPACT WAS AT 50-55MPH. I WAS TOLD THE REASON MY AIRBAGS DID NOT DEPLOY WAS DUE TO MY SEATBELT LOCK WHICH BROKE FROM THE IMPACT. ALSO NOW MY TRANSMISSION IS STALLING AFTER THE REPAIRS WERE MADE BUT THEY SAY NO RECALLS HAVE BEEN MADE ON THIS PROBLEM EITHER, BUT ACCORDING TO MY INSURANCE COMPANY IT IS A PROBLEM NOT ONLY WITH MY VEHICLE BUT SEVERAL OTHER PEOPLE HAVE REPORTED TOO.
Vehicle speed control, Mar 24, 2005
ACCORDING TO DETROIT'S WXYZ NEWS REPORTER, STEVE WILSON, MY 2002 EXPLORER SPORT TRAC HAS THE SAME FAULTY CRUISE CONTROL SWITCH THAT THE RECALLED FORD'S HAVE AND THE ONES YOU ARE NOW EXAMINING. I'M NOT HAPPY TO KNOW THAT I HAVE THAT SWITCH AND WANT IT REPLACED, TOO. I HAVE DISCONNECTED IT AND FEEL CHEATED THAT I CAN NOT USE AN EXPENSIVE AND CONVENIENT ITEM LIKE THAT. I FELT AS IF I WOULD HAVE BEEN DRIVING IN A FIRE TRAP IF I DIDN'T HAVE IT DISCONNECTED. PLEASE HELP ME OUT HERE! THANK YOU, BJBAUER
Electrical system, Mar 17, 2005
WHILE DRIVING APPROXIMATELY 60 MPH CONSUMER HEARD A LOUD POP COMING FROM THE ENGINE. TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT A SPARK PLUG BLEW OUT. *AK
Electrical system, Mar 14, 2005, fire
WHILE PARKED IN A WORK YARD VEHICLE CAUGHT ON FIRE. THE CAUSE HAS YET TO BE DETERMINED. *AK
Engine and engine cooling, Mar 13, 2005
SPARK PLUG BLOWN.I HAD THE # 3 CYLINDER COIL AND FUEL INJECTOR REPLACED EARLIER.DEALER THOUGHT IT ODD BOTH WERE GONE ON THE SAME CYLINDER. I WAS DRIVING AT LESS THAN 15 MPH WHEN IT HAPPENED.FORD HAS A PROBLEM WITH BLOWN SPARK PLUGS,THEY SHOUD BE LIABLE FOR ANY REPAIRS.*AK
Service brakes, Hydraulic, Mar 11, 2005
THE WIRE THAT WAS CONNECTED TO ABS PUMP MOTOR BECAME CORRODED. AS A RESULT, THE ABS SYSTEM MALFUNCTIONED. THE CAUSE HAS YET TO BE DETERMINED. *AK
Seat belts, Structure, Mar 11, 2005
ON THE RIDE HOME FROM PURCHASING MY NEW CAR, MY SEAT BELT CAME UNLATCHED. THIS EVENT REPEATED SEVERAL TIMES ON THE RIDE HOME. I CALLED THE DEALER THE NEXT DAY, AND THEY SAID TO BRING THE CAR IN AND THEY WOULD FIX IT. THE MIDDLE FRONT SEAT BELT WASN'T ASSEMBLED TO BEGIN WITH, SO THEY SAID THEY WOULD FIX BOTH PROBLEMS. DUE TO THE FAMILY CATCHING THE FLU THAT DAY I DID NOT BRING THE CAR IN, HOWEVER THE SEATBELT BEGAN ENGAGING PROPERLY. A FEW MONTHS LATER IT BEGAN LATCHING INTERMITTENTLY AGAIN. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID IT WAS WORKING PROPERLY. I?VE HAD THIS HAPPEN NUMEROUS TIMES OVER THE LAST FEW YEARS, WHERE I CAN?T GET THE SEATBELT TO LATCH AT ALL, YET THE DEALERSHIP [I?VE BEEN TO SEVERAL] SAID THERE WAS NOTHING WRONG WITH IT. AFTER 2 YEARS OF CHECKING 2002 RECALLS AND FINDING NOTHING, I FINALLY CHECKED THE 2001 RECALLS AND FOUND SEVERAL EXPERIENCES JUST LIKE MINE. ABOUT TWO MONTHS AGO I MADE AN APPOINTMENT WITH THE DEALERSHIP BY PHONE FOR AN UNRELATED RECALL, AND THEY WERE AWARE I HAD A 2002. I TOLD THE PERSON ABOUT MY SEATBELT PROBLEM, AND WAS TOLD IT WAS A KNOWN ISSUE, AND WOULD BE FIXED FOR FREE. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THERE WAS NOTHING WRONG, AND THAT IT WOULD COST $125 TO FIX. I BOUGHT THIS CAR IN JANUARY 2002, AND IT WAS SOLD AS A 2002, BUT IT HAD SITTING ON THE LOT FOR MONTHS. THE SEATBELT PROBLEM HAS ME WONDERING IF I ACTUALLY BOUGHT A 2001. *AK
Power train, Mar 1, 2005
THE TRANSMISSION ON MY 2002 EXPLORER STARTED SHUDDERING WHEN GOING UP HILLS, WHEN PASSING CARS, AND THERE IS A DELAY WHEN SHIFTING TO REVERSE. WHEN TRYING TO GET INTO REVERSE THERE IS ALSO VERY ROUGH SHIFTING WITH THE DELAY. THESE PROBLEMS STARTED AT ABOUT 45,000 MILES. *JB
Electrical system, Feb 25, 2005
IGNITION COILS HAD TO BE REPLACED 5 TIMES WITHIN THE LAST YEAR. WHEN TAKEN TO GET SERVICED, THEY COULD NOT DETERMINE THE PROBLEM. *NM
Engine and engine cooling, Feb 23, 2005
I WAS DRIVING HOME FROM WORK IN MY 2002 FORD F-150 TRUCK WHEN I HEARD A LOUD BANG UNDER THE HOOD FOLLOWED BY A POPPING SOUND AND A LOSS OF POWER. I IMMEDIATELY PULLED OVER AT THE NEXT OPPORTUNITY TO INSPECT UNDER THE HOOD. SEEING NOTHING EVIDENT I TOOK THE CAR HOME AT AN EXTREMELY REDUCED SPEED WHERE I LEFT THE VEHICLE UNTIL I COULD TAKE IT TO THE DEALER. THE DEALER INFORMED ME THAT A SPARK PLUG HAD COME LOOSE AND THE HOT GASES LEAKING BY IT RUINED THE COIL AND HEAD AND NEEDED REPLACED. THE VEHICLE HAD 31,800 MILES ON IT AND WAS 2 WEEKS OUT OF WARRANTY.*AK
Power train, Feb 19, 2005
HEARD BANGING IN REAR OF TRUCK,MOSTLY WHILE BACKING UP AND TURNING TO LEFT AT FIRST. HEARD LOUD BANG WHILE PULLING INTO GAS STATION,THEN WHEN I DROVE AWAY,FELT DRAGGING,STILL NOT SURE WHAT THE PROBLEM WAS,TILL I GOT HOME WHILE BACKING INTO A PARKING SPOT,HEARD THE LOUD BANG AGAIN. AFTER SOME IVESTIGATION,DETERMINED THE PROBLEM WAS IN THE DIFFERENTIAL. HAD TO HAVE TRUCK TOWED TO DEALER,AND THEY FOUND BROKEN SPIDER GEARS IN THE DIFFERENTIAL. DEALER REPLACED PARTS. SATTISFIED WITH REPAIR.*AK
Structure, Feb 18, 2005
I HAD TAILGATE WINDOW REPLACED DUE TO A "RECALL" WHEN WE PICKED IT UP TODAY, FROM THE DEALERSHIP- FORD OTTAWA IL THE REAR TAILGATE( NEXT TO THE FORD OVAL ) WAS CRACKED 8 INCHS. THE DEALERSHIP SWEARS THAT THIS WAS THERE WHEN WE BROUGHT IN THE TRUCK AND REFUSES TO ADMITT FAULT. T HIS TRUCK HAD NO CRACK BEFORE IT WENT IN FOR THE FIX. *AK
Power train, Feb 7, 2005
WHILE DRIVING YOU EXPERIENCE A HESITATION FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS- CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL- THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB
Parking brake, Feb 6, 2005
BRAKE LINE ON MANIFOLD WAS BURNT CAUSING BRAKE FLUID TO BE FRYED ON THE ENGINE. *JB
Air bags, Feb 4, 2005, crash
A CAR MADE AN ILLEGAL LEFT TURN IN FRONT OF ME, I HIT THAT CAR DOING ABOUT 55 MPH, AFTER THAT IMPACT THE TRUCK SWERVED TO THE RIGHT. AND I HIT ANOTHER CAR STOPPED AT A RED LIGHT. MY QUESTIONS IS WHY DIDN'T MY AIR BAGS DEPLOY. AFTER DOING $12000. DAMAGE AND FORD IS WANTING TO TOTAL MY TRUCK. *JB
Electrical system, Feb 3, 2005
THE IGNITION COIL WENT OUT CONTINUOUSLY, WHICH CAUSED THE VEHICLE TO LOOSE POWER. THE DEALER HAS REPLACED THE IGNITION COIL FOUR TIMES AND THE VEHICLE IS BEING REPAIRED AGAIN FOR THE COIL. *JB
Latches/locks/linkages, Feb 2, 2005
THE LIFTGATE MOLDING DEVELOPED A CRACK SEVERAL INCHES LONG AFTER OWNING THE VEHICLE FOR 2 1/2 YEARS WITH ROUGHLY 55,000 MILES. A RECALL NOTICE WAS RECEIVED DEALING WITH THE LIFT GATE WINDOW,BUT, THE RECALL DIDN'T INCLUDE THE CRACKED MOLDING. I HAVE NOTICED MANY EXPLORERS WITH THIS SAME ISSUE. I ADDRESSED THIS ISSUE WHEN I TOOK THE VEHICLE IN TO HAVE THE RECALL WORK COMPLETED, BUT MY FORD DEALERSHIP WAS NOT WILLING TO FIX THE LIFT GATE UNTIL I AGREED TO HAVE THEM PERFORM OTHER VEHICLE MAINTENANCE TO THE TUNE OF OVER $400. I FEEL THIS IS MORE OF A FORM OF BLACKMAIL THAN KINDNESS. I FEEL THIS LIFT GATE IS A FAULTY PRODUCT AND I SHOULDN'T HAVE HAD TO PAY THE "EXTRA" MONEY TO HAVE THE GATE MOLDING FIXED. I DO BELIEVE THE RECALL ON THE LIFT GATE WINDOW AND THE FAULTY MOLDING ARE CONNECTED. AFTER THE RECALL WINDOW WAS REPAIRED AND BEFORE THE MOLDING WAS REPLACED, THERE WAS A CONSTENT RATTLE DUE TO THE CRACKED MOLDING. *AK
Tires, Jan 31, 2005
WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE CONSUMER NOTICED THAT ALL FOUR TIRES HAD TREAD SEPARATION FROM THE SIDEWALL. *AK *SC *JB
Visibility, Jan 30, 2005
THE REAR GLASS OF MY FORD EXPLORER XLT 2002 "EXPLODE" WHEN THE GLASS WAS ATTEMPT TO BE CLOSED. PIECES OF GLASS TRAVELED ABOUT 10 FEET FROM THE ORIGIN. NO ONE WAS INJURED. THE GLASS WAS COMPLETELY BROKEN WITHOUT AN APPARENT REASON. NOW I CAN NOT USE MY CAR DUE TO THE BROKENGLASS. A REPORT WAS FILLED WITH THE LOCAL POLICE IN ORDER TO MAKE A REPORT TO THE CAR INSURER. A NEW GLASS WILL BE BOUGHT AND THE PRICE IS ABOUT $1300 AND THE HALF REAR DOOR NEED TO BE PAINTED AT ABOUT $150 USD.*AK
Engine and engine cooling, Jan 28, 2005
VEHICLE EXPERIENCED SUDDEN STALLING AT VARIOUS SPEEDS. TOOK VEHICLE TO DEALER FOR CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK
Engine and engine cooling, Jan 28, 2005
WHILE ACCELERATING FROM A STOP, A LOUD POP CAME FROM THE ENGINE COMPARTMENT AND THE ENGINE STARTED SHAKING VIOLENTLY. PULLED OVER TO CHECK UNDER HOOD AND DISCOVERED A SPARK PLUG WAS BLOWN OUT OF THE ENGINE HEAD. HEAD NEEDS REPLACEMENT.*AK
Tires, Jan 27, 2005
SPARE TIRE CABLE FAILED WHILE DRIVING. SPARE TIRE FELL OFF TRUCK, DO NOT KNOW WHEN, BUT NOTICED WHEN FLAT TIRE OCCURRED AND SPARE WAS GONE, CABLE FRAYED AND NEEDED REPLACEMENT OF ASSEMBLY AND SPARE TIRE PLUS WHEEL AS ORIGINAL WAS NOT RECOVERED. UNKNOWN WHETHER ANY DAMAGE TO OTHERS RESULTED FROM SPARE TIRE FALLING FROM TRUCK. THIS IS A TREMENDOUS SAFETY HAZARD AT INTERSTATE SPEEDS AND THIS TYPE OF OCCURRENCE COULD CAUSE A CATASTROPHIC CRASH.*AK