2003 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 464 owner complaints filed for this model year. This is the 8th highest complaint count among 26 F-150 model years with reports.
Of the 2003 reports, 45 involved a crash and 39 involved a fire. 39 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Vehicle speed controlMar 6, 2007
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
OVERHEATING COULD RESULT IN SMOKE, BURN, OR AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017, 05V388, AND 06V286)
Campaign 07V078000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Steering, gear box, shaft pitmanSep 22, 2003
ON CERTAIN PICKUP TRUCKS, THE PITMAN ARM TO STEERING GEAR RETAINING NUT WAS NOT FULLY TIGHTENED TO THE REQUIRED SPECIFICATION.
IF THE PITMAN ARM TO GEARBOX ATTACHMENT NUT LOOSENS, A NOISE AND A LOOSE FEEL IN THE STEERING COULD OCCUR. IF THE CONDITION PROGRESSED AND SERVICE WAS NOT SOUGHT, THE NUT COULD BACK OFF COMPLETELY AND THE PITMAN ARM COULD SEPARATE FROM THE GEAR CAUSING A LOSS OF STEERING. IF THE WARNING IS NOT HEEDED AND STEERING IS LOST, A CRASH MAY RESULT.
DEALERS WILL TIGHTEN THE PITMAN ARM RETAINING NUT TO SPECIFICATIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 1, 2003. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 03V349000 on NHTSA.gov
Representative owner complaints
464 reports, newest first.
Power train, Dec 13, 2007
TL*THE CONTACT OWNS A 2003 FORD F-150. WHILE DRIVING 50 MPH IN SNOWY CONDITIONS, THE ELECTRONIC 4-WHEEL DRIVE DISENGAGED AND SHIFTED INTO 2-WHEEL DRIVE WITHOUT WARNING. AS A RESULT, THE REAR END OF THE VEHICLE FISHTAILED. THE INSTRUMENT PANEL INDICATED THAT THE 4-WHEEL DRIVE WAS ACTIVATED. THE DEALER STATED THAT THEY WOULD INSTALL A NEW SHIFT FORK KIT MADE WITH DIFFERENT MATERIAL. AS OF DECEMBER 13, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 53,000.
Steering, Dec 11, 2007
WHEN DRIVING STEERING WHEEL WAS VERY LOOSE. STEERING GEAR WAS SEPARATING AND WAS REPLACED AT THE DEALER. TRYING TO FIND OUT WHY MY VEHICLE WAS NOT COVERED UNDER RECALL NHTSA CAMPAIGN #03V349000. *TR
Air bags, Dec 5, 2007, crash
TL*THE CONTACT OWNS A 2003 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. TWO PEOPLE WERE INJURED AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, HE NEVER NOTICED ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT IS ALSO FILING A LAWSUIT AGAINST FORD. HE IS NO LONGER IN POSSESSION OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 03-05-08 *BF
Electrical system, Nov 15, 2007
ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO. *TR
Seat belts, Nov 14, 2007
TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THAT THE REAR RIGHT PASSENGER SIDE SEAT BELT BUCKLE HAS FAILED. THE DEALER WOULD NOT REPAIR THE DEFECT UNDER WARRANTY OR WITHOUT A CHARGE OF $150. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RECORDED AND THEY WOULD NOT BE ABLE TO ASSIST. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 01-14-08. *KB UPDATED 12/12/07.*JB
Electrical system, Exterior lighting, Visibility, Nov 7, 2007
RECENTLY, THE HEADLIGHTS, FOG LIGHTS, DASH LIGHTS, AUTO LIGHT FUNCTIONS, DOOR LOCKS, EXC., ALL BEGAN PERFORM ERRATICALLY; INCLUDING THE DASH LIGHTS GOING OUT WHILE DRIVING AT NIGHT! THE NEXT DAY I WENT GREAT LAKES FORD IN LUDINGTON, MI. AS SOON AS I MENTIONED ONE OF THE SYMPTOMS, THE TECH IMMEDIATELY KNEW THE PROBLEM: HE TOLD ME THAT THE OEM ADHESIVE ON THE WINDSHIELD HAD FAILED CAUSING WATER TO LEAK DOWN BEHIND THE DASH AND DIRECTLY ONTO THE GEM MODULE AND FUSE PANEL. HE SAID HE HAS SEEN THIS PROBLEM OVER AND OVER WITH THIS YEAR F150 AND HAD PROBABLY FIXED MORE THAN 100 OVER THE LAST YEAR OR TWO. THE LOCAL WINDSHIELD SHOP, DUNESIDE AUTO GLASS; THE OWNER TOLD ME THAT THEY HAVE DONE MORE THAN 25 WINDSHIELDS THIS YEAR AT GREAT LAKES FORD FOR THIS EXACT SAME PROBLEM. I CHECK THE FORD WEBSITES AND ALSO FOUND THAT THERE IS A TSB LISTED FOR THIS PROBLEM. THE COST OF THE REPAIR WAS $1200 WHICH INCLUDED $500 IN PARTS FOR THE BOX ASY, MODULE AND NEW LIGHT SWITCH,$351 IN LABOR AND $325 FOR A NEW WINDSHIELD PLUS TAXES. HOW CAN THERE NOT BE A RECALL FOR THIS? IF THE PROBLEM IS THAT PREVALENT AT A NORTHWESTERN MICHIGAN FORD DEALER, IT HAS TO BE EVERYWHERE ELSE IN THE COUNTRY. *TR
Vehicle speed control, Oct 30, 2007
I RECEIVED A NOTICE IN THE MAIL THAT MY VEHICLE HAS A RECALL ON PART OF THE CRUISE CONTROL MECHANISM. THIS CAN CAUSE AN UNDER THE HOOD FIRE AND NEEDS A REPLACEMENT PART/FUSE INSTALLED. THE PART WILL NOT BE IN UNTIL MARCH 2008! *TR
Engine and engine cooling, Oct 26, 2007
SPARK PLUG BLEW OUT OF THE ENGINE, STRIPPING ALL THE THREADS IN THE CYLINDER HEAD. *TR
Electrical system, Oct 19, 2007
TL*THE CONTACT OWNS A 2003 FORD F150. THE INTERIOR TURN SIGNAL SWITCH AND THE EXTERIOR TURN SIGNALS FAILED INTERMITTENTLY. THE DEALER STATED THAT THERE WAS A SHORTAGE IN THE WIRES. UPDATED 11/14/07
Structure, Oct 16, 2007
PAINT PEELING. *TR
Electrical system, Oct 16, 2007
TRUCK SPEEDS-UP WIDE OPEN AFTER CRANKING AND GOING FROM PARK TO REVERSE OR DRIVE!! THIS IS THE SECOND TIME I'VE FILED A COMPLAINT WITH NHTSA -THE FIRST TIME WAS ON 5/30/07. SINCE THE LAST FILING MY F150 TRUCK HAS HAD A "SPEED-UP OCCASION" THREE TIMES IN AUG. '07 AND THREE TIMES IN OCT. '07 THE LAST TIME BEING ON OCT. 16, '07. SOONER OR LATER THESE SPEED UPS WILL CAUSE AN ACCIDENT!! *JB SEE ALSO ODI 10192039 *DSY
Tires, Oct 13, 2007
TREAD CAME OFF, TOTAL FAILURE, EXPLOSIVE CONSEQUENCES: TWO FENDER BRACES RIPPED OFF, THE RIGHT REAR FENDER DAMAGED SUBSTANTIALLY, AND THE RIGHT REAR TAILLIGHT SMASHED FROM THE TIRE TREAD HITTING THE INSIDE IF THE FENDER WELL. ANOTHER TIRE JUST AFTERWARDS HAD TO BE REPLACED WHEN BECAUSE IT WAS MAKING A ...RUMP-RUMP SOUND. SUSPECT TIRE TREAD SEPARATION IN BOTH INSTANCES. *JB
Tires, Sep 30, 2007
COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR
Engine and engine cooling, Vehicle speed control, Sep 11, 2007, fire
TL*THE CONTACT OWNS A 2003 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HIS GARAGE. THE VEHICLE HAD BEEN DRIVEN APPROXIMATELY 10 HOURS EARLIER. THE INSURANCE INVESTIGATOR WAS UNABLE TO DETERMINE WHERE THE FIRE ORIGINATED OR LOCATE ANY DEFECTIVE PARTS THAT MAY HAVE CAUSED THE FAILURE. THE ENGINE COMPARTMENT WAS DAMAGED, HOWEVER, THE MOST EXTENSIVE DAMAGE WAS ON THE DRIVER SIDE OF THE VEHICLE. FORD WAS NOTIFIED AND REFUSED TO TAKE RESPONSIBILITY FOR THE FIRE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 12,000. UPDATED 3/5/08 *CN THE CONSUMER STATED ALL 3 INVESTIGATORS STATED THE FIRE WAS A DEFECT IN THE TRUCK. FIRE DEPT AND INSURANCE REPORT. UPDATED 03/04/08 *TR
Engine and engine cooling, Other or unspecified, Sep 9, 2007
IN BETWEEN OIL CHANGES, THE SENDER ASSEMBLY IN MY FORD F150 FAILED TO SEND A MESSAGE TO THE GAUGE THAT THE ENGINE WAS OVERHEATING. BECAUSE OF THAT FAILURE, BOTH HEAD GASKETS WERE BLOWN ALLOWING WATER TO GO INSIDE THE ENGINE. THE SENDER ASSEMBLY WAS NOT WORKING SO IT DID NOT SEND A SIGNAL TO THE OIL GAUGE THAT THE PRESSURE WAS LOW. THIS CAUSED A COMPLETE ENGINE FAILURE. COST TO REPLACE THE ENGINE WAS $5,405.12 + 20 DAYS OF A RENT CAR $672. ALL OF THIS OUT OF MY POCKET AND FORD REFUSES TO REIMBURSE ME AS DOES THE DEALERSHIP WHO DID THE REPAIR. *TR
Wheels, Sep 6, 2007, crash
TL*THE CONTACT OWNS A 2003 FORD F-150. WHILE DRIVING 25 MPH, THE FRONT HUB ASSEMBLY SNAPPED AND CAUSED THE CONTACT TO CRASH INTO A PARKED VEHICLE. THE VEHICLE VEERED TO THE RIGHT AND THE PASSENGER SIDE TIRE WAS FOUND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE HUB ASSEMBLY SPINDLE SNAPPED AND THE REPAIR COST WOULD BE $5,200. THE VEHICLE IS CURRENTLY BEING REPAIRED WITH A USED HUB ASSEMBLY PER HIS INSURANCE COMPANY'S REQUEST. THE CURRENT AND FAILURE MILEAGES WERE 68,000.
Vehicle speed control, Aug 10, 2007
CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR
Vehicle speed control, Aug 5, 2007
FAULTY CRUISE CONTROL ON 2003 FORD F150. SITUATION: DRIVING AT STEADY STATE; PRESS CRUISE-CONTROL 'ON' SWITCH; HORN CHIRPS; CRUISE CONTROL ENGAGES WITH-OUT PRESSING THE 'SET' BUTTON AND BEGINS TO ACCELERATE VEHICLE. BRAKE PEDAL DE-ACTIVATION SWITCH DIS-ENGAGES CRUISE CONTROL ONLY TEMPORARILY. CRUISE CONTROL RE-ACTIVATES ON IT'S OWN WHEN FOOT IS REMOVED FROM BRAKE PEDAL, AND BEGINS TO ACCELERATE AGAIN. THE 'OFF' SWITCH ON THE STEERING WHEEL SUCCESSFULLY DISENGAGES THE CRUISE CONTROL. THIS PROBLEM FIRST OCCURRED ~MARCH 2007, BUT WAS UNABLE TO DUPLICATE AT THE DEALER. PROBLEM RE-SURFACED ON 8/5/07, AND SEEMS TO BE CONSISTENT NOW. NO ACCIDENT OCCURRED, BUT THE POTENTIAL IS THERE. NO PARTS HAVE BEEN REPLACED AT THIS POINT; NO REPAIR HAS BEEN DONE. *JB
Air bags, Aug 1, 2007, crash
TL*THE CONTACT OWNS A 2003 FORD F-150. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. FORD AGREED TO TEST HIS AIR BAGS TO DETERMINE IF THEY WERE DEFECTIVE. THE CONTACTS WIFE SUSTAINED MUSCLE TRAUMA AND BRUISING TO HER BACK, NECK, STERNUM, AND LEGS FROM THE SEAT BELTS AND IMPACT OF THE CRASH. SHE ALSO SUFFERED HEMORRHAGING STRIKING HER LEGS BELOW THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED. THE DOORS AND THE ENTIRE FRONT END OF THE VEHICLE WERE DAMAGED AND THE ENGINE WAS KNOCKED COMPLETELY OFF THE MOTOR MOUNT. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 80,000. THE CONSUMER PROVIDED MULTIPLE PICTURES OF THE VEHICLE. THE CONSUMER STATED THE MANUFACTURER IS INVESTIGATION WHY THE AIR BAGS DID NOT DEPLOY AND TEST THEM AT THEIR OWN EXPENSE. THE CONSUMER STATED WIFE RECEIVED A PHONE CALL THE WOULD TEST THE AIR BAGS BUT HAD TO HAVE THE VEHICLE TOWED AT THEIR EXPENSE TO A LOCATION AND THE CONSUMER FURTHER STATED IS STILL WAITING TO HEAR FROM THE MANUFACTURER. UPDATED 08/23/07 *TR
Vehicle speed control, May 30, 2007
ON OCCASIONS WHEN PRESSING BRAKE PETAL, THE ENGINE WILL SPEED UP WIDE OPEN CAUSING THE BACK WHEEL TO ACTUALLY TO SPIN THE BACK TIRES WHILE HOLDING THE BREAK PETAL DOWN HARD! VERY DANGEROUS!! FIRST TIME THIS HAPPEN THE TRUCK WAS ONLY A COUPLE MONTHS OLD. I TOOK THE TRUCK BACK TO DEALER, AND THEY REPROGRAMMED THE COMPUTER. I HAVE HAD SEVERAL OCCASION OF IT HAPPENING AGAIN BUT NOT AS SERIOUS UNTIL ONLY RECENTLY! LAST TIME I TOOK THE TRUCK BACK TO THE DEALER, MAY 14, 2007, I LEFT IT WITH THEM FOR A WEEK. I WENT BACK AND PICKED UP THE TRUCK, AND THE DEALER SAID THEY COULD NOT FIND ANY THE WRONG. I TOOK THE TRUCK AND IN ONE AND ONE HALF WEEK LATER THE FAST ACCELERATION HAPPEN AGAIN!!! *TR SEE ALSO ODI 10205846 *DSY.
Visibility, May 27, 2007
FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR
Power train, May 23, 2007
TL*THE CONTACT OWNS A 2003 FORD F-150. ON NOVEMBER 6, 2006, THE VEHICLE'S COIL PACK FAILED. THE CONTACT STATED THAT BEFORE IT FAILED, THE VEHICLE WAS RUNNING EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT ILLUMINATED. IN DECEMBER OF 2006, SHE TOOK THE VEHICLE TO THE DEALER BECAUSE THE ENGINE LIGHT ILLUMINATED AGAIN, A SECOND COIL PACK FAILED, AND THERE WAS A HOLE IN THE CV BOOT. THE SECOND COIL PACK WAS REPLACED AND THE CONTACT WAS TOLD THAT THE CV BOOT HAD BEEN REPAIRED. UPON RETURNING HOME, SHE DISCOVERED THAT THE CV BOOT HAD ONLY BEEN TURNED ON THE OTHER SIDE AND WAS NOT REPLACED. IN ADDITION TO THE FIRST CV BOOT NOT BEING REPAIRED, THE OTHER AXLE BOOT HAS DETACHED COMPLETELY OFF THE SHAFT. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE MILEAGE WAS 49,000.
Electrical system, May 15, 2007
I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK
Engine and engine cooling, May 5, 2007
WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500. WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES. WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES. WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS. *JB
Power train, May 2, 2007
MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT. I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP. THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME. I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS. UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION. I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD. I WILL NEVER BUY A FORD AGAIN. *TR