2004 Ford F-150
Problems, recalls and owner-reported issues
Visibility is the leading concern among 2,036 owner complaints filed for this model year. This is the highest complaint count among 26 F-150 model years with reports.
Of the 2004 reports, 75 involved a crash and 40 involved a fire. 74 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 23, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.
THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V107000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsOct 25, 2007
CERTAIN SPYDER HEADLAMP REPLACEMENT ASSEMBLIES SOLD FOR USE ON 2004 THROUGH 2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SPYDER WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS CAN CONTACT SPYDER AT 866-558-4264.
Campaign 07E089000 on NHTSA.gov
Exterior lighting, headlightsSep 25, 2007
CERTAIN HEADLAMP ASSEMBLIES IMPORTED AND SOLD AS AFTERMARKET EQUIPMENT BY SONAR AUTO PARTS FOR USE ON 2004-2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SONAR WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS CAN CONTACT SONAR AT 866-558-4264.
Campaign 07E080000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. FR390-B001L AND FR390-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE THICKNESS IS UNSTABLE INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON NOVEMBER 6, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E075000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 13, 2004
ON CERTAIN TRUCKS EQUIPPED WITH 4.2L, 4.6L AND 5.4L GASOLINE ENGINES, THE FUEL TANK MAY HAVE A DEPRESSION AT THE SEAM BETWEEN THE TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, ILLUMINATION, OF THE "SERVICE ENGINE SOON" INDICATOR LIGHT, OR A FUEL LEAK.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE THE FUEL TANK. THE RECALL BEGAN SEPTEMBER 17, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V443000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 26, 2004
CERTAIN PICKUP TRUCKS MAY HAVE A FUEL TANK WITH LOCALIZED DEPRESSIONS IN THE FUEL TANK WALL AT THE SEAM BETWEEN TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, OR THE "SERVICE ENGINE SOON" INDICATOR LIGHT IN THE INSTRUMENT CLUSTER MAY ILLUMINATE.
IF LEFT UNCORRECTED, A FUEL LEAK COULD EVENTUALLY DEVELOP.
DEALERS WILL REPLACE THE FUEL TANK ON THESE VEHICLES. OWNER NOTIFICATION BEGAN ON MAY 6, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-248-0186.
Campaign 04V200000 on NHTSA.gov
Representative owner complaints: visibility
866 reports, newest first. Show all
Engine, Visibility/wiper, Dec 6, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT A LOUD RATTLING NOISE WAS HEARD FROM OUTSIDE OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE DEFECT AND EACH TIME, THE CATALYTIC CONVERTER WAS REPLACED. IN ADDITION, THE REAR DRIVER'S SIDE WINDOW GLASS BECAME DETACHED FROM THE FRAME AND THE FRONT PASSENGER'S SIDE POWER WINDOW SWITCH BECAME INOPERABLE. ALSO, THE INSTRUMENT PANEL CIRCUIT BOARD WAS FAULTY AND WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. THE VIN WAS UNAVAILABLE.
Visibility, Nov 27, 2012
I WAS DRIVING MY 2004 FORD F150 SUPERCAB DOWN THE STREET IN MY NEIGHBORHOOD ON MY WAY TO WORK. I ROLLED UP THE POWER WINDOWS AND HEARD A WEIRD SOUND FROM THE PASSENGER DOOR. I DECIDED TO ROLL IT BACK DOWN TO SEE WHAT WAS GOING ON. AS SOON AS I PRESSED THE DOWN BUTTON, THE WINDOW JUST FELL RIGHT INTO THE DOOR. IT WAS A LITTLE FRIGHTENING AND COULD SEE HOW IT COULD CAUSE A WRECK IF IT HAPPENED ON THE INTERSTATE. WHEN I GOT TO WORK, I GOT OUT TO CHECK IT OUT. I COULD STILL HEAR THE MOTOR WORKING, BUT I COULD HEAR PIECES OF GLASS AND KNEW THE WINDOW SHATTERED. *TR
Electrical system, Visibility, Nov 15, 2012
DRIVER SIDE POWER WINDOW, THIS IS THE FORTH TIME I HAVE TO HAVE WINDOW REPAIR ON MY TRUCK, PREVIOUS TIME BEFORE LAST ONE, WAS IN JULY ONLY 4 MONTHS AGO I HAD TO PAY ALMOST $300 TO REPAIR WINDOW, AND NOW LAST TIME PAID $425 DOLLARS TO REPAIR THAT VERY SAME WINDOW AND THIS TIME IS THE WINDOW REGULATOR. WINDOW WILL MAKE A LOUD NOISE AND DROP, UNABLE TO BRING IT UP OR CLOSED AGAIN. *TR
Visibility, Oct 10, 2012
DRIVING ON THE FREEWAY A LOUD BANG AND THE DRIVER SIDE WINDOW FALLS INTO THE DOOR AND WILL NOT ROLL BACK UP. REAR DRIVER SIDE WINDOW FELL INTO THE DOOR THREE MONTHS AGO WHILE PARKED IN FRONT OF OUR HOUSE. APPARENTLY THE WINDOW REGULATOR FAILS AND THE WINDOWS FALL INSIDE THE DOOR. UPON SEARCHING THE INTERNET THERE ARE HUNDREDS OF PEOPLE THAT HAVE EXPERIENCED THIS SAME PROBLEM WITH THE FORD F150 WINDOW REGULATORS. FORD IS CHARGING BETWEEN $250 - $500 TO FIX THE REGULATORS PER WINDOW. SOME PEOPLE HAVE HAD TO FIX THE SAME WINDOW MORE THAN ONCE. *TR
Visibility, Sep 22, 2012
TWO WEEKS PRIOR TO NOW I HAD TO REPLACE THE WHOLE TRACK ASSEMBLY FOR THE WINDOW ON THE DRIVER'S SIDE. DRIVING DOWN THE HIGHWAY, THE WINDOW JUST FELL INTO THE DOOR PANEL. THIS COULD OF RESULTED IN A SERIOUS ACCIDENT BECAUSE OF THE WINDOW JUST FALLING! TWO DAYS AGO, THE SAME THING HAPPENED TO THE PASSENGER SIDE WINDOW. THE WINDOWS GOING DOWN WHEN YOU ARE NOT EXPECTING IT IS SCARY. THESE WINDOWS UNEXPECTEDLY GOING DOWN CAN RESULT IN AN ACCIDENT. I FEEL THAT THERE IS AN ENGINEERING DEFECT IN THESE WINDOW SYSTEMS. I HAVE BOTH ORIGINAL FORD PARTS THAT CAME OUT OF THE DOOR PANELS. I CALLED FORD, BUT THEY TOLD ME THEY CAN NOT DO ANYTHING ABOUT THIS. *TR
Visibility, Sep 19, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE WINDOWS REGULATORS HAD BECOME INOPERABLE AND THE CONTACT WAS UNABLE TO CLOSE THE WINDOWS. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE SAME FAILURE AND THE FAILURE RECURRED ON ALL FOUR WINDOWS. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE CAUSE OF THE FAILURE WAS THE WINDOW REGULATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 49,000.
Visibility, Sep 4, 2012
I HAVE REPLACED 3 FAULTY DOOR WINDOW REGULATORS AND A 4TH ONE JUST BROKE. THIS RESULTS IN THE DOOR GLASS TO SUDDENLY FALL DOWN INSIDE THE DOOR. I FEEL THAT THESE FAILURES COULD BE POTENTIALLY DANGEROUS. THIS SUDDEN AND STARTLING OCCURRENCE CAN CAUSE DRIVERS TO BECOME DISTRACTED RESULTING IN ACCIDENTS. *TR
Electrical system, Visibility/wiper, Aug 24, 2012
PASSENGER SIDE POWER WINDOW COLLAPSED INTO THE DOOR WHILE DRIVING. BRIEFLY HEARD A POP/BANG IN THE DOOR THINKING SOMETHING HIT THE DOOR, THEN THE WINDOW WENT STRAIGHT DOWN WITHOUT CONTROL. NOW I HAVE NO WAY OF RETRIEVING THE WINDOW BACK UP AND SECURING IT. PLUS UNABLE TO SECURE MY VEHICLE OR KEEP THE ELEMENTS OF WEATHER OUT OF MY TRUCK. I WILL NOT USE THE TRUCK TO PICK UP MY YOU CHILDREN IN THIS CONDITION. I PRESUME THAT THIS COULD BE A SIGNIFICANT SAFETY HAZARD IN SIMILAR SITUATIONS WITH A DISTRACTED DRIVER LOOSING ATTENTION TO DRIVING OR IN A SEVERE WEATHER CONDITION. I WILL TAKE IT TO A FORD SERVICE DEALER AND SHARE MY DISPLEASURE WITH THIS INCIDENT. FOR MY SAFETY AND EVERYONE ELSE SAFETY, I WILL GET THIS REPAIR. THIS INCIDENT IS SEVERE ENOUGH TO HURT OR KILL SOMEONE IF IT IS NOT ADDRESSED. I AM STILL SHAKING WITH FEAR WHILE TYPING THIS COMPLAINT. *TR
Visibility, Structure, Aug 11, 2012
WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH AND THE LEFT DRIVER'S SIDE WINDOW CAME CRASHING DOWN. I THOUGHT A ROCK WAS COMING THROUGH THE WINDOW AND ALMOST WENT OFF THE ROAD. *TR
Visibility/wiper, Aug 7, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT HEARD A LOUD NOISE AS THE FRONT DRIVER SIDE WINDOW RETRACTED INTO THE DOOR PANEL AND BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CABLE THAT HELD THE WINDOW UP FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 60,000.
Visibility/wiper, Aug 3, 2012
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FAILED AND COULD NOT BE CLOSED. THE CONTACT TIRED TO CLOSE THE WINDOW BUT IT WOULD NOT MOVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD TAKE A COMPLAINT AND THAT THERE WOULD BE NO WAY TO FOLLOW UP WITH THE CONTACT. THE FAILURE MILEAGE WAS 78,500. THE VIN WAS UNAVAILABLE.
Visibility, Jul 31, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW HAD BEEN REPLACED BECAUSE BOTH WINDOWS OPENED AND DROPPED INTO THE DOOR PANEL INDEPENDENTLY. IN ORDER TO REPAIR THE FAILURE, THE WINDOW REGULATORS WERE REPLACED. THE CONTACT STATED THAT THE COMPONENT WAS MANUFACTURED OF PLASTIC AND COULD FAIL EASILY. THE DEALER STATED THAT THE FAILURE WAS COMMON BUT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT PURCHASED TWO WINDOW REGULATORS AND MADE THE NECESSARY REPAIRS. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 64,000. UPDATED 08/28/12*LJ UPDATED 08/29/12
Electrical system, Visibility/wiper, Jul 14, 2012
WHILE DRIVING ON THE FREEWAY MY PASSENGER SIDE WINDOW UNEXPECTEDLY FELL THROUGH THE DOOR. WHEN I PRESSED THE BUTTON TO OPEN THE WINDOW A TAD THE REGULATOR BROKE AND THE WINDOW BEGAN TO FALL. A WEEK LATER THE SECOND BACK PASSENGER WINDOW CAME CRASHING DOWN ALSO. THANKFULLY IT WAS WHILE I WAS AT THE STORE AND THE CAR WAS STATIONARY. I HAD TO FIX THIS OUT OF POCKET LAST WEEK FOR ABOUT 700.00 FOR BOTH WINDOWS, THE REPAIR GUY AT FORD SAID THIS WASN'T COVERED OR ISSUED AS A RECALL. NOW FASTFORWARD TO YESTERDAY, MY SIDE DRIVER WINDOW COMES FALLING DOWN AND I HAD TO USE A DOORSTOP TO HOLD IT UP. I FEEL THIS IS A WIDESPREAD ISSUE THAT FORD HAS NOT COME TO TERMS WITH. THIS SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. CHECKING THE INTERNET THERE A NUMEROUS SITES WHERE ANGRY CUSTOMERS OF FORD ARE EXPERIENCING THIS PROBLEM WAY TO FREQUENTLY.(EX. HTTP://WWW.CARCOMPLAINTS.COM/FORD/F150/2004/WINDOWS_WINDSHIELD/WINDOW_DOES_NOT_ROLL_UP.SHTML) WE HAVE ALWAYS BOUGHT FORD, BUT WITH THE RECENT PROBLEMS THIS MIGHT CHANGE. *TR
Visibility/wiper, Jul 11, 2012
WHILE DRIVING DOWN THE HIGHWAY, THE DRIVER'S SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR AND COULDN'T BE RAISED. IT WAS RAINING AT THE TIME AND QUITE CHILLY WHICH MADE DRIVING HAZARDOUS AS WELL AS UNCOMFORTABLE. SINCE THIS OCCURRED ON SUNDAY DURING THE NEW YEAR'S HOLIDAY ON AN ISOLATED STRETCH OF HIGHWAY NO IMMEDIATE RELIEF WAS AVAILABLE. AFTER DRIVING 40 MILES UNDER THESE CONDITIONS I WAS ABLE TO PURCHASE SOME PLASTIC AND DUCT TAPE TO MAKE A TEMPORARY REPAIR. THE REPAIR MADE OBSCURED MY VISION ON THE DRIVER'S SIDE, AGAIN A HAZARDOUS SITUATION. THE PART THAT NEEDED REPLACED WAS A WINDOW ASSEMBLY REGULATOR. *TR
Electrical system, Visibility, Jul 8, 2012
WHILE DRIVING DOWN INTERSTATE DRIVERS WINDOW FOR NO REASON JUST FELL DOWN CAUSING A LOAD CRASHING NOISE I NEARLY WENT INTO DITCH. TWO DAYS LATER THE DRIVERS REAR WINDOW DID SAMETHING. I WAS NOT ROLLING WINDOWS UP OR DOWN THEY JUST FELL CAN FORD ADMIT THEY HAVE PROBLEM BEFORE SOMEONE GETS INJURED. *TR
Visibility/wiper, Jul 5, 2012
TL* THE CONTACT OWNS A 2004 FORD FI50. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS ABLE TO BE OPENED BUT COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY PROVIDED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 199,520.
Electrical system, Structure, Visibility/wiper, Jul 5, 2012
ON 25 MARCH 2011, I ENCOUNTERED A LOUD POP IN THE DOOR ON THE DRIVER-SIDE OF MY 2004 FORD F-150 REGULAR CAB TRUCK, AND THE WINDOW DISAPPEARED INTO THE DOOR FRAME. I REMOVED THE DOOR PANEL AND DISCOVERED THAT THE CABLE MECHANISM WITHIN THE WINDOW REGULATOR HAD FAILED. WITHOUT FURTHER DELAY I TURNED THE TRUCK INTO MY FORD DEALER TO HAVE THE WINDOW REGULATOR REPAIRED, AND RECEIVED A REPAIR BILL OF $301.86 (THE REGULATOR ALONE COST $159.36); THE FORD ADVISOR STATED THAT THEY HAD THE PART IN STOCK SINCE THE WINDOW REGULATOR FAILURE WAS A COMMON OCCURRENCE. I DID NOT INSPECT THE REGULATOR TO DETERMINE WHY THE CABLE MECHANISM HAD FAILED. AFTER THIS INCIDENT I VISITED WWW.NHTSA.GOV TO DETERMINE THE EXTENT OF THE PROBLEM, AND LEARNED THAT MORE THAN 240 OTHER 2004 FORD TRUCK OWNERS HAD EXPERIENCED THE EXACT SAME PROBLEM IN ONE DOOR OR THE OTHER IN THEIR TRUCKS. AS MIGHT BE EXPECTED WHEN INFERIOR PARTS ARE INSTALLED IN A VEHICLE, SUCH AS THE WINDOW REGULATORS IN THE 2004 FORD TRUCKS, THE PASSENGER-SIDE WINDOW REGULATOR ALSO FAILED. IN THE SECOND INSTANCE I DETERMINED THAT A SMALL, CHEAP PIECE OF MOLDED PLASTIC ON THE WINDOW REGULATOR HAD FAILED BECAUSE OF THE IMMENSE PRESSURE APPLIED TO IT WHEN THE WINDOW WAS BEING RAISED. DETAILS OF THAT FAILURE ARE LISTED ELSEWHERE ON THIS WEBSITE. *TR
Electrical system, Structure, Visibility/wiper, Jul 5, 2012
IN LATE-JUNE 2012 A LOUD CLUNK/THUD/POP/SMALL EXPLOSION OCCURRED IN THE PASSENGER-SIDE DOOR OF MY 2004 FORD F-150 REGULAR CAB TRUCK, WHILE THE VEHICLE WAS STOPPED AND IDLING, AND THE WINDOW DROPPED INTO THE DOOR FRAME. WHEN I RETURNED HOME I REMOVED THE DOOR PANEL AND DISCOVERED THAT A SMALL PIECE OF MOLDED PLASTIC, 1 1/8" X 1 7/8" (PROBABLE COST TO FORD ABOUT 39 CENTS) ON THE WINDOW REGULATOR HAD DISINTEGRATED/FAILED, ALLOWING THE REGULATOR CABLE TO RELEASE THE WINDOW. I HAVE FOUND A REPLACEMENT WINDOW REGULATOR ON THE INTERNET FOR $70 (FORD CHARGES $175 FOR THE PART) AND WILL REPAIR THE DEFECTIVE ITEM MYSELF. I NOTIFIED FORD OF THE FAILURE OF A LESS-THAN-QUALITY PLASTIC PIECE ON THE REGULATOR AND ASKED FOR REIMBURSEMENT. FORD RESPONDED: "THERE ARE NO FACTORY WARRANTIES OR PROGRAMS IN EFFECT ON YOUR VEHICLE THAT WOULD PROVIDE FINANCIAL ASSISTANCE FOR YOUR CURRENT VEHICLE CONCERN." HOWEVER, THEY DID ADD: "RECOMMEND THAT YOU KEEP YOUR REPAIR RECEIPTS IN CASE FORD INITIATES A RECALL OR CUSTOMER SATISFACTION PROGRAM IN THE FUTURE BASED ON CUSTOMER FEEDBACK OR FURTHER ENGINEERING REVIEW OF SIMILAR COMPLAINTS." I SEE FROM THE LARGE NUMBER OF COMPLAINTS ON THIS WEBSITE BY FORD TRUCK OWNERS THAT I AM BUT ONE OF HUNDREDS WHO HAVE BEEN AFFECTED, AND OBVIOUSLY, THERE WILL BE HUNDREDS MORE; THE ODDS ARE VERY HIGH THAT THE MAJORITY OF THE PLASTIC PIECES ON FORD TRUCK WINDOW REGULATORS WILL FAIL SOONER OR LATER, AND I SERIOUSLY DOUBT THAT THE 2004 FORD F-150 TRUCK IS THE ONLY MODEL YEAR THAT CONTAINS PLASTIC PARTS IN THE WINDOW REGULATORS. $70 TO REPLACE A FAILED PIECE OF PLASTIC THAT INITIALLY PROBABLY COST FORD ABOUT 39 CENTS TO PRODUCE IS A SAD COMMENTARY ON QUALITY. *TR
Visibility, Jul 2, 2012
I WAS PARKED IN A PARKING LOT LETTING MY CAR COOL DOWN BEFORE I ROLLED UP THE WINDOWS AND ONCE I PROCEEDED TO ROLL UP THE WINDOW IT MADE A LOUD THUMP/POP NOISE AND THE WINDOW FELL BETWEEN THE DRIVERS SIDE DOORWAY. I HAD MY LOCAL MECHANIC FIX IT ON 6/30 AND RIGHT AFTER LEAVING HIS SHOP, I WAS DRIVING DOWN THE ROAD HEARD A LOUD NOISE COME FROM THE PASSENGER SIDE (AND ALMOST WRECKED INTO A PARKED CAR DUE TO THE NOISE!) AND STOPPED TO INSPECT WHAT HAPPENED. I TRIED THE WINDOW AND IT SLAMMED RIGHT BETWEEN THE PASSENGER SIDE DOOR. NOW TWO WINDOWS AND $800.00 LATER I HAVE THEM FIXED DUE TO THE WINDOW REGULATOR GOING OUT IN EACH ONE. THIS ISSUE SHOULD BE ADDRESSED AS I CALLED FORD AND THEY WOULD DO ABSOLUTELY NOTHING. PLEASE RECALL THIS AS THIS IS EXTREMELY DANGEROUS. *JS
Visibility, Jun 18, 2012
THE WINDOW/MOTOR REGULATOR ASSEMBLY FAILED IN BOTH MY DRIVERS DOOR AND REAR PASSENGER DOOR WITHIN MONTHS OF EACH OTHER. BOTH TIMES I WAS ON HIGHWAYS OR TOLL ROADS WHEN THE WINDOWS FELL IN THE DOOR AND I WAS UNABLE TO PULL OFF TO REMEDY THE SITUATION. AFTER SEARCHING FOR REMEDIES ONLINE I HAVE FOUND THAT THIS A COMMON PROBLEM WITH FORD TRUCKS. WHY HASN'T FORD OFFERED A RECALL FOR THIS FAILURE. WHEN MY DRIVERS DOOR WINDOW FELL I WAS DOING 50 MPH ON A TOLL ROAD IN THE MIDDLE OF A HEAVY RAIN STORM. I CONSIDER THIS A SAFETY HAZARD. *TR
Visibility/wiper, Jun 18, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SUDDENLY SHATTERED. THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL THREE DIFFERENT TIMES PRIOR TO THE FAILURE AND THE FRONT PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL ONCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Visibility/wiper, Jun 12, 2012
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL ABNORMALLY AND EXHIBITED A LOUD BANG. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE WINDOW REGULATOR WOULD NEED REPLACING. THE REMAINING THREE WINDOWS REGULATORS WERE ALSO PREVIOUSLY REPAIRED BY THE DEALER DUE TO THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED WHO PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 58,000.
Electrical system, Visibility, Mar 26, 2012
I HAVE A 2004 F150 WITH 22,000 MILES ON IT AND EVERY WINDOW REGULATOR IN THE TRUCK HAS GONE OUT AND SEND THE WINDOW CRASHING DOWN. THIS IS THE FOURTH ONE. FORD WILL NOT RECALL IT, IT IS A KNOW ISSUE. THE DEALERSHIP TOLD ME, "LADY ITS YOU AND THOUSANDS LIKE YOU." *TR
Visibility, Mar 7, 2012
I WAS DRIVING ON THE INTERSTATE AT 65 MPH WHEN ALL OF A SUDDEN MY WINDOW DISAPPEARED STARTLING ME. I HAD MY KIDS IN THE CAR WHO WERE FRIGHTENED BY THE GUSH OF WIND. IT SURPRISED ME AND I WAS NOT CERTAIN WHAT HAPPENED MY WINDOW WAS JUST GONE ON THE DRIVERS SIDE.THE WINDOW HAD FALLEN INTO THE DOOR. APPARENTLY AFTER MY RESEARCH I LEARNED THAT FORD HAS HAD MANY PROBLEMS WITH ITS WINDOW REGULATORS FAILING CAUSING THIS ISSUE. THIS IS EXTREMELY DANGEROUS AND COULD CAUSE A SERIOUS ACCIDENT. I HOPE FOR BEFORE IT IS TOO LATE AND HARM IS DONE THAT FORD WILL OWN UP TO THIS PROBLEM AND HAVE RECALL TO REPAIR THE WINDOW MECHANISM THAT FAILS. IF FORD DOES NOT DO ANYTHING THAN NHTSA SHOULD. *TR
Visibility, Mar 5, 2012
IN MY SUPER-CAB - WITHOUT WARNING THE DRIVER'S SIDE WINDOW FELL COMPLETELY DOWN TO THE BOTTOM OF THE DOOR AND WOULD NOT RAISE BACK UP WHILE IN ROUTE ON THE INTERSTATE. IT WAS LOUD AND SHOCKING! THIS OCCURRED OUT OF WARRANTY THE FIRST TIME AT 53,354 MILES. YESTERDAY (3/4/12), THE PASSENGER WINDOW DID EXACTLY THE SAME THING AND STARTLED MYSELF AND MY WIFE. THIS PRESENTS AN EXTREMELY UNSAFE AND UNSECURED SITUATION, ESPECIALLY IN THE WINTER CONDITIONS WE EXPERIENCE HERE IN THE NORTHWEST. THERE ARE HUNDREDS IF NOT THOUSANDS OF SIMILAR INCIDENTS POSTED ON THE INTERNET FOR THIS MODEL, 2004-2008. *TR