2004 Ford F-150
Problems, recalls and owner-reported issues
Visibility is the leading concern among 2,036 owner complaints filed for this model year. This is the highest complaint count among 26 F-150 model years with reports.
Of the 2004 reports, 75 involved a crash and 40 involved a fire. 74 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 23, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.
THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V107000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsOct 25, 2007
CERTAIN SPYDER HEADLAMP REPLACEMENT ASSEMBLIES SOLD FOR USE ON 2004 THROUGH 2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SPYDER WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS CAN CONTACT SPYDER AT 866-558-4264.
Campaign 07E089000 on NHTSA.gov
Exterior lighting, headlightsSep 25, 2007
CERTAIN HEADLAMP ASSEMBLIES IMPORTED AND SOLD AS AFTERMARKET EQUIPMENT BY SONAR AUTO PARTS FOR USE ON 2004-2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SONAR WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS CAN CONTACT SONAR AT 866-558-4264.
Campaign 07E080000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. FR390-B001L AND FR390-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE THICKNESS IS UNSTABLE INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON NOVEMBER 6, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E075000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 13, 2004
ON CERTAIN TRUCKS EQUIPPED WITH 4.2L, 4.6L AND 5.4L GASOLINE ENGINES, THE FUEL TANK MAY HAVE A DEPRESSION AT THE SEAM BETWEEN THE TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, ILLUMINATION, OF THE "SERVICE ENGINE SOON" INDICATOR LIGHT, OR A FUEL LEAK.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE THE FUEL TANK. THE RECALL BEGAN SEPTEMBER 17, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V443000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 26, 2004
CERTAIN PICKUP TRUCKS MAY HAVE A FUEL TANK WITH LOCALIZED DEPRESSIONS IN THE FUEL TANK WALL AT THE SEAM BETWEEN TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, OR THE "SERVICE ENGINE SOON" INDICATOR LIGHT IN THE INSTRUMENT CLUSTER MAY ILLUMINATE.
IF LEFT UNCORRECTED, A FUEL LEAK COULD EVENTUALLY DEVELOP.
DEALERS WILL REPLACE THE FUEL TANK ON THESE VEHICLES. OWNER NOTIFICATION BEGAN ON MAY 6, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-248-0186.
Campaign 04V200000 on NHTSA.gov
Representative owner complaints: visibility
866 reports, newest first. Show all
Visibility, Mar 2, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150 SUPER CREW LARIAT. THE CONTACT WAS DRIVING 5 MPH WHEN THE FRONT DRIVER'S SIDE POWER WINDOW FAILED AND FELL INTO THE DOOR PANEL. THE FAILURE REPEATED ON SEVERAL OCCASIONS WITH BOTH THE FRONT AND PASSENGER SIDE REAR WINDOWS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 108,000.
Visibility, Feb 16, 2012
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE DRIVER, PASSENGER, AND REAR PASSENGER WINDOWS WOULD OPEN AND FALL INTO THE DOOR PANEL UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE WINDOW REGULATORS FAILED AND WOULD NEED REPLACING. THE WINDOW REGULATORS WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT ADVISED THEM OF THE FAILURE, STATING THAT HE HAD BEEN A VITIM OF THEFT AS A RESULT OF THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Visibility, Feb 16, 2012
F150 2004 WINDOWS DRIVER SIDE AND PASSENGER SIDE WINDOW BOTH FELL ON THE SAME DAY. I HAVE THEM PROPPED UP AT THIS TIME. I CAN NOT BELIEVE THERE IS NOT A RECALL ON THIS DANGER. BOTH WINDOWS SAME DAY! *TR
Visibility, Jan 28, 2012
IN JUNE 2011, RIGHT PASSENGER WINDOW DROPPED INTO THE DOOR. HAD TO REPLACE WINDOW REGULATOR ASSEMBLY. THE SAME HAPPENED IN THE LEFT PASSENGER WINDOW IN OCTOBER 2011, AND THAT WINDOW REGULATOR HAD TO BE REPLACED. TOLD BY THE DEALER THAT THIS IS COMMON. *TR
Visibility, Dec 22, 2011
LETTER FROM CONGRESSMAN GIBBS ON BEHALF OF CONSTITUENT RE A 2011 VOLUNTARY SAFETY RECALL NOTICE FROM WEBASTO TO NORTH AMERICA, INC FOR VEHICLE SUNROOF GLASS PANELS *TGW THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, THE SUNROOF DID NOT OPEN. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING PROBLEMS WITH THE SUNROOF. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, HE WAS INFORMED THE SUNROOF WOULD BE REPLACED FREE OF CHARGE EVEN IF IT DIDN'T OPEN. THE PARTS WERE SHIPPED TO AN AUTHORIZED COMPANY TO PERFORM THE REPAIRS. HOWEVER, WHEN THE CONSUMER CALLED TO MAKE AN APPOINTMENT, HE WAS TOLD HE WOULD HAVE TO PAY TO HAVE THE SUNROOF OPENED. WHEN THE CONSUMER CALLED THE MANUFACTURER AGAIN, THEY STATED HE WOULD HAVE TO PAY TO GET THE SUNROOF OPENED, AND THEY WOULD PAY FOR THE PARTS TO BE INSTALLED. *JB
Visibility, Dec 16, 2011
THE DRIVER AND PASSENGER WINDOW REGULATOR FAILURE DRIVERSIDE WINDOW CAME CRASHING DOWN WHEN I WAS DRIVING DOWN THE HIGHWAY ON 12/01/11 ALL I HEARD WAS A LOUD POP THEN NO WINDOW ALMOST WRECKED CAUSE OF THE SOUND THEN A WEEK LATER THE PASSENGER SIDE WINDOW DID THE SAME THING BUT AFTER I TRIED TO PUT THE WINDOW UP AFTER I GOT BACK HOME THE DEALER STATES THAT THERE STILL ARE NO RECALLS ON THIS ISSUE AFTER ALL THE COMPLAINTS I READ ONLINE THAT GOES BACK 5YRS WHY ISN'T NO ONE DOING ANYTHING ABOUT THIS PROBLEM. *TR
Visibility, Dec 8, 2011
THERE WAS A "POP" SOUND, FOLLOWED BY THE WINDOW CRASHING DOWN INTO THE DOOR. UPON INSPECTION THE POINT OF FAILURE IS A SMALL PULLEY ATTACHED TO THE WINDOW LIFT MOTOR. IT IS WEAKLY DESIGNED WITH HIGH TENSION FOCUSED AT 3 STRESS POINTS INSTEAD OF DISTRIBUTED ABOUT THE WHOLE PULLEY. I BELIEVE THIS IS A COMMON PROBLEM, AND CAN STARTLE A DRIVER CAUSING AN ACCIDENT, FURTHERMORE, AT HIGHWAY SPEEDS THE WINDOW COULD HAVE FALLEN INTO OR OUT OF THE TRUCK CAUSING INJURY. *TR
Visibility, Nov 22, 2011
THIS REPORT IS FOR THE SECOND FAILED WINDOW REGULATOR FOR MY 2004 FORD F-150 FX4 DRIVER SIDE. THESE REPAIRS ARE COSTLY AND HIGHLY REPORTED. THIS IS A SAFETY HAZARD ESPECIALLY IF THIS WOULD HAVE OCCURRED WHILE THE VEHICLE WAS IN MOTION A THE TIME OF FAILURE. SURPRISING LITTLE ACTION HAS BEEN TAKEN ON THIS ISSUE... *TR
Visibility, Nov 15, 2011
THIS IS THE SECOND REPORT I HAVE FILED WITH NHTSA FOR THE SAME COMPLAINT BUT ADDITIONAL OCCURRENCE. WHILE DRIVING ON THE HIGHWAY AT 1000 AT NIGHT AND TRAVELING 55 MPH, THERE WAS A LOUD BANG THAT SOUNDED LIKE THE TRUCK HAD BEEN SHOT, FOLLOWED IMMEDIATELY BY THE PASSENGER FRONT WINDOW DROPPING INTO THE DOOR. THE SOUND WAS SO STARTLING THAT IT ALMOST CAUSED A LOSS OF CONTROL OF THE VEHICLE. FORD KNOWS THAT THEY HAVE A DEFECT WITH THEIR WINDOW REGULATORS; HOWEVER, THEY REFUSE TO RECALL EVEN THOUGH IT IS A DEFINITE SAFETY CONCERN. THIS IS THE THIRD WINDOW I HAVE HAD FAIL IN THE EXACT MANNER ON MY 2004 F-150. A CASUAL SEARCH ON THE INTERNET CONFIRMS THAT FORD HAS HAD THOUSANDS OF COMPLAINTS FOR THIS EXACT DEFAULT AND IS REFUSING TO MAKE A REPAIR OR RECALL TO ADDRESS A KNOWN SAFETY ISSUE. NHTSA NEEDS TO TAKE ACTION ON THIS AND FORCE FORD TO DO WHAT A RESPONSIBLE AUTOMAKER SHOULD UNDERTAKE ON THEIR OWN IN ORDER TO PROTECT THE MOTORING PUBLIC. *TR
Electrical system, Visibility, Structure, Oct 24, 2011
I WAS TRAVELING ON A MAIN BOULEVARD WHEN ALL OF A SUDDEN THE DRIVERS SIDE WINDOW SLID DOWN WITH A LOUD SOUNDING BANG. THE WINDOW DID NOT BREAK. HOWEVER, WHAT SEEMS TO BE A SPRING LOADED MECHANISM, MUST HAVE BROKEN CAUSING THE WINDOW TO COLLAPSE DOWN INSIDE THE DOOR. THE SOUND WAS SO LOUD, IT CAUSED A NERVOUS REACTION IN ME WHICH RESULTED IN PULLING ON THE STEERING WHEEL TO ONE SIDE. THANKFULLY, THERE WERE NO VEHICLES TO THAT SIDE AND I WAS ABLE TO CORRECT MY STEERING TO GET BACK INTO MY LANE. AS IF ONE EXPERIENCE WAS NOT SUFFICIENT, IT HAPPENED AGAIN 9/1/11. THIS TIME ON THE PASSENGER SIDE DOOR. THE SAME EXACT EXPERIENCE REPEATED EXCEPT THAT THIS TIME I WAS DRIVING AT 75MPH ON I-25. I EXPECTED TO FIND A RECALL TO THIS DIS-FUNCTIONAL MECHANISM. WHAT ARE THE CHANCES OF THIS HAPPENING ALMOST BACK TO BACK WITHIN A 6 WEEK PERIOD? *TR
Electrical system, Visibility, Oct 20, 2011
THE POWER WINDOW ON THE FRONT PASSENGER SIDE JUST ABRUPTLY STOPPED WORKING AND THE WINDOW FELL DOWN INTO THE DOOR. THIS APPEARS TO BE A PROBLEM WITH THIS VEHICLE THAT HAS NOT BEEN ADDRESSED BY FORD. *TR
Visibility, Oct 18, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD BANGING NOISE. THE CONTACT THEN NOTICED THAT THE DRIVER AND THE PASSENGER REAR WINDOWS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE WINDOW REGULATORS. THE VEHICLE WAS REPAIRED FOR THE THE DRIVER AND PASSENGER REAR REGULATORS. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.
Visibility, Oct 17, 2011
WHILE DRIVING ON HIGHWAY AT 65 MPH,WITH CHILDREN IN BACK SEAT,WINDOW ON PASSENGER SIDE IN BACK FELL DOWN,ABOUT A WEEK LATER THE OTHER BACK WINDOW DID THE SAME THING .SCARED MY WIFE AND KIDS BECAUSE IT FELL SUDDENLY WITHOUT WARNING. COULD HAVE CAUSED ME TO SWERVE INTO ONCOMING VEHICLE.I REPORTED TO FORD BUT THERE ONLY RESPONSE WAS THEY SENT ME BROCHURES TO BUY A NEW TRUCK[HA HA}.I RESPONDED BY TELLING THEM THAT MY NEXT NEW TRUCK WILL BE CHEVY OR CHRYSLER. *TR
Visibility, Oct 16, 2011
WHILE DRIVING IN TRAFFIC MY REAR PASSENGER SIDE WINDOW, FOR NO APPARENT REASON, FELL VIOLENTLY INTO THE DOOR. THIS WAS A VERY DISTRACTING INCIDENT THAT NEARLY RESULTED IN AN ACCIDENT. *TR
Visibility, Oct 14, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE GLASS FOR THE FRONT DRIVER AND REAR WINDOWS FELL INTO THE DOOR FRAME ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AS THE WINDOW REGULATORS NEEDING REPLACEMENT. THE REGULATORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,354 AND THE CURRENT MILEAGE WAS 33,800. UPDATED 11/03/11 *BF THE CONSUMER STATED THREE OF THE FIVE POWER WINDOWS FAILED ON THE VEHICLE. THE WINDOW REGULATORS HAD TO BE REPLACED. UPDATED 03/08/12
Visibility, Oct 12, 2011
I HAVE HAD 2 OF MY WINDOW REGULATORS GO OUT AND I HAVE BEEN DOING SOME RESEARCH AND FOUND OUT THAT THIS IS A COMMON PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS IT CAUSES A SAFETY RISK SINCE I HAVE KIDS AND WHEN THESE WINDOWS SHATTER THE GLASS GETS EVERYWHERE. I HAVE NOTICED THAT THE SAME SLIDER ON BOTH REGULATORS BROKE IN THE SAME PLACE. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE'S KID OR MY KIDS GET HURT. THANK YOU *TR *KB
Visibility, Sep 28, 2011
FIRST INCIDENT: AUGUST, 2009 I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MILES AN HOUR WHEN THE BACK PASSENGER SIDE WINDOW STARTED DECENDING WITHOUT ANYONE PUSHING THE BUTTON. I WAS THEN UNABLE TO USE THE WINDOW AGAIN. MY INFANT SON WAS IN THE BACK SEAT NEXT TO THE WINDOW AND IT WAS RAINING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND HAD THE WINDOW REGULATOR REPLACED. SECOND INCIDENT: JANUARY, 2010 ONCE AGAIN I WAS DRIVING AND THE FRONT PASSENGER SIDE WINDOW WENT DOWN WITHOUT PROMPTING AND NEVER WORKED AGAIN. I AM AN ATTORNEY AND WAS ON MY WAY TO THE COURTHOUSE AND WAS FORCED TO LEAVE MY CAR UNATTENDED FOR A SHORT AMOUNT OF TIME AND OBTAIN CONTINUANCES ON ALL OF MY CASES THAT DAY IN ORDER TO HAVE MY WINDOW REPAIRED. I WAS INFORMED THAT IT WAS THE WINDOW REGULATOR AND THE PART NEEDED REPLACED. THIRD INCIDENT: AUGUST, 2011 SAME SCENERIO, MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY AT APPROX. 55 MPH WHEN HIS WINDOW DECENDED WITHOUT PROMPTING AND WE WERE UNABLE TO MAKE THE WINDOW WORK AGAIN. I HAD TO HAVE THE WINDOW REGULATOR REPLACED. BESIDES THE COST OF REPAIRS ($350.00 EACH WINDOW), I BELIEVE THAT THIS IS A SAFETY HAZARD. I HAD AN INFANT BY THE WINDOW IN THE FIRST INCIDENT AND DRIVING AT SPEED THE WINDOW COULD HAVE SHATTERED. ALSO, ALL INCIDENTS OCCURED WHILE I WAS DRIVING AND PROVED QUITE DISTRACTING. IT COULD HAVE CAUSED AN ACCIDENT. LAST, BECAUSE I WAS UNABLE TO MAKE THE WINDOW(S) GO BACK UP I HAD TO LEAVE MY VEHICLE UNSECURED. *TT
Electrical system, Visibility, Sep 15, 2011
ALL 4 WINDOWS REGULATORS BROKE WITHIN A SPAN OF 4 MONTHS. WINDOW REGULATORS HAVE A STEEL CABLE WHICH ADHERES TO A PLASTIC PULLEY--WHO DESIGNED THIS POOR COMPATIBILITY? COMMON SENSE WILL TELL YOU THAT THIS IS NOT CONDUCIVE TO WEAR AND TEAR FOR ELECTRIC WINDOWS. VEHICLE IS IN EXCELLENT SHAPE ACCEPT FOR THIS PROBLEM WHICH AS A CONSUMER IS UNACCEPTABLE DUE TO INFERIOR PRODUCTS USED. ALUMINUM OR ANOTHER TYPE OF METAL SHOULD HAVE BEEN USED FOR THE PULLEY--DEFINITELY NOT PLASTIC. REPORTED TO FORD--CAN'T AND WON'T DO ANYTHING ABOUT THIS BUT TELL ME TO TAKE TO FORD DEALER FOR REPAIRS AND PAY AN OUTRAGEOUS AMOUNT FOR THE LABOR AND REGULATOR. I SPOKE WITH A LOCAL FORD SERVICE MANAGER AND HE REVEALED TO ME THAT FORD KNOWS THIS IS A PROBLEM WITH SEVERAL OF THEIR VEHICLES AND ALSO THE LINCOLNS BUT BECAUSE OF THE COST INCURRED BY ISSUING A RECALL THAT THEY CHOSE TO "WASH IT UNDER THE RUG". THIS IS AN UNACCEPTABLE EXCUSE AS FAR AS I AM CONCERNED. 4 WINDOW REGULATORS IN A 4 MONTH SPAN TO BREAK--SOMETHING NEEDS TO BE ADDRESSED AND BROUGHT TO FORD'S MANAGEMENT AND DESIGN DEPARTMENTS. *KB
Electrical system, Visibility, Sep 12, 2011
IN LESS THAN ONE YEAR I HAVE HAD TO REPLACE THREE WINDOWS IN MY 2004 F-150. THE WINDOWS WOULD JUST FALL INSIDE THE DOOR AND THE MECHANISM NO LONGER WORKED. AS I RESEARCHED ONLINE, I NOTICED THERE WERE NUMEROUS COMPLAINTS FOR THIS MAKE, MODEL AND YEAR. I FEEL THIS SHOULD HAVE BEEN A RECALL. I HOPE FORD MOTOR COMPANY LOOKS INTO THIS AND WE WILL ALL BE REIMBURSED FOR OUR EXPENSES. THANK YOU. *TR
Visibility, Sep 12, 2011
HELLO I OWN A 2004 F150 I WAS DRIVING AND MY DRIVERS SIDE WINDOW SLID DOWN FOR NO REASON I RESEARCHED THE PROBLEM AND FOUND THAT THIS IS A COMMON PROBLEM AMONG 2004 F150 TRUCKS THE WINDOW REGULATOR HAS A PLASTIC PART THAT FAILS I WAS LUCKY THAT IT WAS A CLEAR DAY IF I HAD BEEN DRIVING IN SNOW OR OTHER HEAVY INCLEMENT WEATHER I WOULD HAVE BEEN IN TROUBLE IS THIS AGENCY INVESTIGATION THIS ISSUE? I HAVE BEEN TOLD THAT EVENTUALLY ALL FOUR OF MY WINDOWS WILL FAIL SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility, Sep 6, 2011
WINDOW REGULATOR FAILURE: I HAVE NOW REPLACED 3 OUT OF 4 WINDOW REGULATORS. MY OUT OF POCKET COST IS SLIGHTLY OVER $900.00. THE FAILURES HAVE BEEN SUDDEN WITH NO WARNING.ONE OCCURRED IN TRAFFIC AT 55MPH. I LIVE IN COLORADO AND WEATHER COULD POSE A HEALTH AND SAFETY ISSUE. MORE IMPORTANT IS CONSUMER PROTECTION. THREE FAILURES IN JUST A COUPLE OF YEARS IS INDICATIVE OF MANUFACTURER USING SUBSTANDARD PARTS OR COMPONENTS. FORD SHOULD CORRECT THIS POTENTIALLY DANGEROUS SITUATION AND COMPENSATE THOSE WHO HAVE HAD TO BEAR THE COST OF REPAIR FOR SUBSTANDARD WORKMANSHIP AND MATERIALS. THE DATE OF THE FIRST AND SECOND INCIDENTS WERE CLOSE TO THE LISTED DATE THE MOST RECENT WAS SEPTEMBER 1 OF THIS YEAR. REPAIR WORK WAS DONE BY A LOCAL SHOP RECORDS ARE AVAILABLE TO REFINE THE DATES AND EXACT MILEAGE. *TR
Electrical system, Visibility, Sep 6, 2011
FAILURE OF SECOND WINDOW REGULATOR IN TWO YEARS. DRIVING DOWN THE ROAD THIS TIME AND NEARLY SWERVED OFF THE ROADWAY AFTER I THOUGHT THAT THE PASSENGER SIDE REAR WINDOW HAD BEEN SHOT OUT. TURNS OUT IT WAS THE REGULATOR FAILING. FORD NEEDS TO RECALL THIS PART AS A SAFETY HAZARD BEFORE SOMEBODY IS HURT IN A CRASH CAUSED BY THE FAILURE OF THE REGULATORS. FORD KNOWS THEY HAVE A PROBLEM BUT APPARENTLY WILL NOT RECALL OR OFFER A FIX. *TR
Visibility, Sep 2, 2011
I'M A 16 YEAR VETERAN IN LAW ENFORCEMENT. SOMETIME IN APRIL 2011, I WAS DRIVING DOWN THE ROAD AND MY REAR DRIVER SIDE WINDOW FELL DOWN INSIDE THE DOOR. THE WINDOW FALLING MADE A LOUD NOISE. I COULD HEAR THE WIND AND I LOOKED BACK AND DIDN'T SEE A WINDOW IN THE DOOR. MY FIRST THOUGHT WAS SOMEONE SHOT THE GLASS OUT. MY ATTENTION TO DRIVING WAS LOST FOR SEVERAL SECONDS. I BELIEVE THIS TO BE A SAFETY ISSUE. I PULLED OVER AT THE FIRST PARKING LOT I SAW AND REALIZED THE GLASS WAS NOT BROKEN BUT HAD FALLEN INSIDE THE DOOR. TODAY 9/2/2011, I WAS REPAIRING THE REAR WINDOW REGULATOR AND THE FRONT DRIVER SIDE WINDOW FELL. I THOUGHT HOW IRONIC IS THIS. I DROVE TO THE FORD DEALERSHIP AND PURCHASED THE PART AND RETURNED HOME. I HAVE FIXED BOTH WINDOW REGULATORS, BUT I FEEL THIS COULD CAUSE A TRAFFIC CRASH. I SEARCHED THE WEB FOR THIS REPAIR AND FOUND SEVERAL FORUMS WITH PEOPLE HAVING THIS SAME ISSUE. I WOULD LIKE TO SEE FORD ADDRESS THIS ISSUE. *TR
Visibility, Sep 1, 2011
RISING DRIVER SIDE WINDOW. THE DRIVER SIDE WINDOW WAS BEING RAISED, IT STOP APPROX 3/4 WAY UP, AFTER TRAVELING APPOX 2 MILES AT 30 MPH THE WINDOW LOWER. THE FORD DEALER REPLACED THE WINDOW REGULATOR. *TR
Visibility, Sep 1, 2011
NO EVENT LEADING TO EVENT. THE RIGHT WINDOW LOWER ON ITS OWN WHILE TRAVELING ON INTERSTATE AT APPROX 65MPH. THE WINDOW REGULATOR WAS REPLACED AT FORD DEALER @ COST OF $235. *TR