2004 Ford F-150
Problems, recalls and owner-reported issues
Visibility is the leading concern among 2,036 owner complaints filed for this model year. This is the highest complaint count among 26 F-150 model years with reports.
Of the 2004 reports, 75 involved a crash and 40 involved a fire. 74 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 23, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.
THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V107000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsOct 25, 2007
CERTAIN SPYDER HEADLAMP REPLACEMENT ASSEMBLIES SOLD FOR USE ON 2004 THROUGH 2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SPYDER WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS CAN CONTACT SPYDER AT 866-558-4264.
Campaign 07E089000 on NHTSA.gov
Exterior lighting, headlightsSep 25, 2007
CERTAIN HEADLAMP ASSEMBLIES IMPORTED AND SOLD AS AFTERMARKET EQUIPMENT BY SONAR AUTO PARTS FOR USE ON 2004-2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SONAR WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS CAN CONTACT SONAR AT 866-558-4264.
Campaign 07E080000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. FR390-B001L AND FR390-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE THICKNESS IS UNSTABLE INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON NOVEMBER 6, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E075000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 13, 2004
ON CERTAIN TRUCKS EQUIPPED WITH 4.2L, 4.6L AND 5.4L GASOLINE ENGINES, THE FUEL TANK MAY HAVE A DEPRESSION AT THE SEAM BETWEEN THE TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, ILLUMINATION, OF THE "SERVICE ENGINE SOON" INDICATOR LIGHT, OR A FUEL LEAK.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE THE FUEL TANK. THE RECALL BEGAN SEPTEMBER 17, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V443000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 26, 2004
CERTAIN PICKUP TRUCKS MAY HAVE A FUEL TANK WITH LOCALIZED DEPRESSIONS IN THE FUEL TANK WALL AT THE SEAM BETWEEN TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, OR THE "SERVICE ENGINE SOON" INDICATOR LIGHT IN THE INSTRUMENT CLUSTER MAY ILLUMINATE.
IF LEFT UNCORRECTED, A FUEL LEAK COULD EVENTUALLY DEVELOP.
DEALERS WILL REPLACE THE FUEL TANK ON THESE VEHICLES. OWNER NOTIFICATION BEGAN ON MAY 6, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-248-0186.
Campaign 04V200000 on NHTSA.gov
Representative owner complaints
2,036 reports, newest first.
Steering, Jun 20, 2011
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THE BOLT IN THE STEERING BOX WAS BROKEN AND CAUSED THE STEERING WHEEL TO BECOME VERY TIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK TO HIS HOME THEN TO THE DEALER WHO CONFIRMED ONE OF THE BOLTS IN THE STEERING BOX WERE BROKEN. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Electrical system, Visibility, Jun 19, 2011
WHILE I WAS DRIVING, THE REAR DRIVERS SIDE WINDOW MADE A LOUD POP AND THE WINDOW JUST FELL DOWN. THE WINDOW WILL NOT GO BACK UP. IT IS STUCK DOWN. I COULD NOT FIND ANY RECALL ON THE WINDOW BUT GOOGLED AND FOUND THAT IS A PROBLEM FOR A LOT OF FORD F150 OWNERS. *TR
Air bags, Jun 18, 2011
I OWN A 2004 FORD F-150 TRUCK. 3 WEEKS AGO, I RECEIVED A RECALL NOTICE #11S18 FROM FORD MOTOR CO,EXPLAINING THAT A DEFECT WITH THE WIRING HARNESS COULD CAUSE THE DRIVER'S SIDE AIRBAG TO SPONTANEOUS INFLATE WHILE DRIVING. I CALLED THE DEALER, SHEEHY FORD OF WARRENTON, VA. TO SCHEDULE SERVICE TO ADDRESS THE HAZARD, BUT THEY SAID FORD "HAD UNDERESTIMATED DEMAND ON THE RECALL" AND THEY DIDN'T HAVE "THE NECCESSARY PARTS" TO FIX MY VEHICLE, AND TO CALL BACK "IN A COUPLE OF DAYS." THAT'S BEEN THEIR RESPONSE NOW FOR 3 WEEKS. THE LETTER FROM FORD STRESSES THE POTENTIAL DANGER OF MY VEHICLE'S DEFECT, BUT THE DEALER IS SUGGESTING FORD SENT OUT LETTERS AND ALERTED PEOPLE TO THE PROBLEM WITHOUT PRODUCING ENOUGH REPLACEMENT PARTS TO FIX IT. THE SITUATION IS NOT BEING HANDLED PROPERLY. 3 WEEKS AFTER RECEIVING A RECALL LETTER, MY DEALER HAS YET TO ACT, AND NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEM. *TR
Air bags, Jun 17, 2011, crash
TL*THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 35 MPH ENTERING A RAMP, THE CONTACT CRASHED INTO THE PROCEEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED AN INJURY TO THE HEAD AND SUSTAINED MINOR BODY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN IMPOUND FACILITY. THE CONTACT EXPERIENCED THE CONSEQUENCE OF THE RECALL BEFORE RECEIVING THE RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER WAS 11V107000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATER MODULE). THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
Visibility, Jun 17, 2011
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE DRIVERS SIDE FRONT AND REAR WINDOW WOULD SUDDENLY FALL WITHOUT ANY WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY HAVE NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Air bags, Jun 16, 2011
THIS IS IN RELATION TO AN EXISTING RECALL NOTICE FOR 11S18. I HAVE BEEN TRYING TO GET THIS FIXED SINCE I GOT THE RECALL NOTICE MAY 9. I HAVE CALLED FRIENDLY FORD SPRINGFIELD MO EVERY TUESDAY AND AM TOLD THEY DO NOT HAVE THE PART TO FIX IT. THE LAST TIME I WAS TOLD TO TAKE IT TO ANOTHER DEALER FARTHER AWAY BECAUSE THEY HAVE IT. THEY ALSO TOLD ME TO CALL THE FORD CUSTOMER SERVICE NUMBER WHICH I DID AND GOT A RECORDING SAYING IT WAS TEMPORARILY UNAVAILABLE. WHAT AM I SUPPOSED TO DO AT THIS POINT TO GET THIS FIXED BEFORE A MORE SERIOUS SITUATION ARISES. FORD AND FRIENDLY FORD DOESN'T SEEM TO WANT TO FIX IT REGARDLESS OF WHAT YOU SAY!
Air bags, Jun 16, 2011
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). THE DEALER WAS CONTACTED AND ADVISED THAT THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE AND COULD NOT PROVIDE AND ESTIMATE OF WHEN THEY WERE TO BECOME AVAILABLE. THE CONTACT STATED SHE HAD BEEN WAITING FOR THE PART TO BECOME AVAILABLE FOR OVER A MONTH AND WAS CONCERNED ABOUT HER SAFETY IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Steering, Jun 15, 2011
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A NOISE IN THE FRONT END; THE STEERING WHEEL WAS ALSO DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER AND WHO DIAGNOSED THAT THE RACK AND PINION STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 09/08/11*LJ UPDATED 2/9/12 *CN
Visibility, Jun 13, 2011
WINDOW REGULATOR PROBLEM. WINDOWS FALLS WHILE DRIVING. REPLACE IT ONCE AT DEALERSHIP UNDER WARRANTY. ... IT FAILED AGAIN WHILE DRIVING. *TR
Air bags, Jun 10, 2011, crash
TL*THE CONTACT OWNED A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE HEAD ON AND THE DRIVERS SIDE FRONT AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE FACE AND A BROKEN JAW. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE FRONT AIR BAG WOULD NOT DEPLOY, EVEN IN THE EVENT OF A ROLLOVER CRASH. THE CONTACT'S INSURANCE COMPANY DID NOT INVESTIGATE THE AIR BAG FAILURE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 70,000. THE VIN WAS UNAVAILABLE.
Air bags, Jun 9, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE), THE CONTACT CALLED THE DEALER TO SECURE AN APPOINTMENT FOR REPAIRS. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE BUT DID NOT STATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT BELIEVED THAT THE TIME EXPECTANCY FOR HAVING THE RECALL REPAIR COULD POTENTIALLY BE HAZARDOUS IN THE EVENT OF A CRASH AND IF THE AIR BAGS DID NOT DEPLOY AS DESIGNED. THE FAILURE MILEAGE WAS 63,000.
Suspension, Jun 9, 2011
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THE FRONT END OF THE VEHICLE WOULD VIOLENTLY SHAKE WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED BOTH FRONT COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 57,200.
Air bags, Jun 8, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE VEHICLE WAS TAKEN TO THE SECOND AUTHORIZED DEALER WHERE THE CONTACT WAS AGAIN INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.
Fuel system, Gasoline, Jun 7, 2011
TL-THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE FUEL PUMP DRIVER MODULE FAILED DUE TO CORROSION. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE CONTACT ALSO STATED THE SAME FAILURE OCCURRED APPROXIMATELY 30,000 MILES PRIOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. SM.
Electrical system, Jun 5, 2011
AFTER STARTING THE TRUCK, AND HAVING SEEMINGLY NORMAL OPERATION. IT STARTED TO RUN ROUGH AND HAD A MARKED LOSS OF POWER. THE CHECK ENGINE LIGHT DID NOT INITIALLY ILLUMINATE, GIVING NO INDICATION OF A SERIOUS PROBLEM. THINKING THIS WAS A TEMPORARY PROBLEM, WE CONTINUED HOME. THE NEXT DAY MY WIFE TOOK THE TRUCK ON HER NORMAL DAILY ROUTINE. SHE NOTIFIED ME LATER THAT THE TRUCK HAD GOTTEN WORSE AND THAT IT WAS VERY ROUGH AND LOW ON POWER, TO THE POINT OF MAKING MERGING VERY DICEY. WE TOOK THE CAR TO THE DEALER FOR DIAGNOSIS AND THEY FOUND A WIRING HARNESS HAD CHAFED THROUGH DUE TO A RIDING CONDITION ON AN AIR CONDITIONING LINE. THIS AFFECTED COIL NUMBER 4. THE DEALER REPAIRED THE CHAFED WIRE AND RETURNED THE CAR TO SERVICE. THE IRONIC THING(OR DISAPPOINTING, DEPENDING ON YOUR PERSPECTIVE) WAS THAT WE HAD THE CAR IN FOR A RECALL CAMPAIGN FOR A CHAFING WIRE IN THE AIRBAG SYSTEM. *TR
Parking brake, Jun 5, 2011
THE PARKING BRAKE ON OUR 2004 F-150 FROZE IN THE 'ON' POSITION. THIS WASN'T OBVIOUS UNTIL THE CAR GOT TO ABOUT 45 MPH, WHEN IT WOULD VIBRATE QUITE VIOLENTLY. THE ONLY FIX WAS TO PULL OVER AND WORK THE BRAKE SEVERAL TIMES. THIS IS EXTREMELY DANGEROUS IF YOU ARE ACCELERATING TO JOIN TRAFFIC ON A BUSY HIGHWAY! THIS WAS AN INTERMITTENT PROBLEM WHICH WAS REPORTED TO THE DEALER, BUT THEY COULD NOT DUPLICATE IT DURING THEIR TESTING. IT TURNS OUT THAT THE PARKING BRAKE EXPANDERS (ACTUATORS) WERE CORRODED TO THE POINT OF ONE OF THEM (DRIVER SIDE) BEING FROZEN. AFTER FINALLY HAVING THE DEALER FIGURE IT OUT, I RESEARCHED THIS PROBLEM ON THE VARIOUS F-150 BULLETIN BOARDS AND FOUND THAT THIS IS A COMMON PROBLEM. I ALSO FOUND THAT FORD HAS ISSUED UPDATED PARTS TO CORRECT THE CORROSION PROBLEM. IN OUR CASE, THE DEALER REPLACED THE AFFECTED PARTS WITH THE UPDATED PARTS. *TR
Air bags, Jun 5, 2011
THE FRONT COLLISION SENSOR ON THE 2004-2005 FORD F150'S ARE NOT WORKING. I WAS AT A DEALERSHIP IN VERMILION OHIO AND THE DEALERSHIP STATED THAT THEY HAVE HAD SEVERAL TRUCKS COME IN WHERE THE FRONT COLLISION SENSORS HAVE GONE BAD, PROBABLY FROM WATER GETTING INTO THE SENSORS AND FREEZING WHICH IN TURN HAS CRACKED THE SENSOR. NOW MY AIRBAG SWITCH STAYS ON ALL THE TIME. *TR
Engine and engine cooling, Jun 3, 2011
TL* THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VARIABLE TIME CAM PHASER TENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,428.
Visibility, Equipment, Jun 3, 2011
DOOR WINDOW WILL NOT OPERATE UP OR DOWN. *TR
Visibility, Equipment, Jun 3, 2011
DOOR WINDOWS DO NOT OPERATE UP OR DOWN WHEN PRESSING ROCKER SWITCH - 2ND TIME FOR REPAIR OF PROBLEM. *TR
Visibility, Jun 1, 2011
WHILE DRIVING ON THE HIGHWAY MY DRIVERSIDE WINDOW CAME CRASHING DOWN CAUSING ME TO FISHTAIL INTO THE RIGHT LANE CAUSING OTHER CARS TO SLAM ON THEIR BRAKES LUCKILY NO ONE WAS HURT. WHEN I CALLED FORD AND SOME OTHER MECHANICS THEY SAID ALLOT OF PEOPLE HAD THE SAME PROBLEM AND ITS PROBABLY GOING TO HAPPEN AGAIN TO THE OTHER WINDOW. BUT THERE'S NO RECALL BECAUSE ITS NOT A EMISSION OR SAFETY PROBLEM. ??? WINDOWS FALLING WHILE DRIVING ON THE HWY NOT A SAFETY CONCERN. WELL IM JUST GONNA HAVE TO KEEP PAYING $400 FOR WINDOW REGULATORS TO KEEP MY FAMILY SAFE.... *TR
Visibility, Jun 1, 2011
SECOND POWER WINDOW REGULATOR HAS FAILED NOW IN THE LAST TWO WEEKS. IN BOTH CASES, THE WINDOW SUDDENLY DROPPED COMPLETELY WHILE I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. *TR
Air bags, May 31, 2011
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT HE TRIED TO SCHEDULE AN APPOINTMENT WITH SEVERAL DEALERS AFTER RECEIVING A RECALL NOTICE IN REGARDS TO CAMPAIGN ID NUMBER 11V107000(AIR BAGS FRONTAL, DRIVER SIDE INFLATOR MODULE). THE DEALERS ADVISED HIM THAT THEY WERE UNABLE TO SCHEDULE AN APPOINTMENT BECAUSE THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Suspension, Structure, May 31, 2011
2004 FORD F150 SUPERCREW STARTS SHAKING HORRIBLY AT HIGHWAY SPEEDS WHEN PULLING A TRAVEL TRAILER. IT DOESN'T MATTER IF YOU SLOW DOWN, SPEED UP, OR TAKE OUT OF GEAR THE ONLY WAY TO MAKE IT QUIT IS TO COME TO A COMPLETE STOP. THIS HAS HAPPENED 3 TIMES TO ME SO FAR AND IT FEELS AS IF ALL THE WHEELS ARE ABOUT TO FALL OFF. I CALLED MY DEALER AND THEY SAID THAT THEY HAVEN'T HEARD OF THIS PROBLEM, BUT IF YOU DO A SEARCH ON IT THERE IS A LOT OF PEOPLE CONCERNED OF THIS DANGEROUS ISSUE. LUCKILY I HAVEN'T BEEN ON AN INTERSTATE WITH MY TRAVEL TRAILER BECAUSE I WOULD BELIEVE THAT THIS COULD CAUSE ME TO POSSIBLY LOSE CONTROL AT THOSE KIND OF SPEEDS. *TR
Engine and engine cooling, May 31, 2011, fire
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OF HIS RESIDENCE WHEN HE WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND A REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED NOR WAS THE VEHICLE INSPECTED BY A DEALER FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 214,000. THE VIN WAS UNAVAILABLE.