2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: electrical system
1,346 reports, newest first. Show all
Electrical system, Aug 11, 2003, fire
WHILE CONSUMER'S WIFE WAS DRIVING VEHICLE CAUGHT ON FIRE, SMOKE WAS COMING OUT FROM THE AIR CONDITIONING VENT. DASHBOARD MELTED, AND WINDSHIELD MELTED. *AK
Electrical system, Aug 7, 2003
CONSUMER STATED THE IGNITION LOCKED UP. DEALER NOTIFIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *PH
Steering, Electrical system, Aug 6, 2003
CONSUMER STATES WHILE DRIVING ENGINE AND STEERING COLUMN MAY LOCK UP. THERE IS NO WARNING. DEALER SAYS IGNITION SWITCH NEEDS REPLACING.*AK
Electrical system, Aug 6, 2003
CONSUMER PUT KEY INTO IGNITION BUT IT WOULD NOT TURN OR CRANK. DEALER DIAGNOSED DEFECTIVE IGNITION SWITCH CYLINDER AS THE CAUSE.*AK
Electrical system, Aug 6, 2003
CONSUMER STATES WHEN TURNING CORNERS VEHICLES STALLS. CAUSE UNKWOWN. *AK
Electrical system, Aug 4, 2003
WHILE DRIVING VEHICLE STALLED. DRIVER UNABLE TO START VEHICLE BACK UP,DUE TO A FAILURE IN THE IGNITION SWITCH, KEYS WOULDN'T TURN.*AK
Steering, Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Equipment, Jul 31, 2003
CONSTANT SQUEAKING NOISE WHEN THE BRAKES ARE APPLIED. I'VE ALREADY REPLACED THE ROTORS, BRAKES, BRAKE PADS, AND DRUMS ON SEVERAL OCCASIONS SINCE BUYING THIS FOCUS ABOUT 3 YEARS AGO. ALSO MY STEERING WHEEL LOCKED ON ME ONE DAY IN APRIL OF 2002 THE KEY WOULD NOT FIT INTO THE IGNITION TO START THE CAR I HAVE NO IDEA WHY THIS WOULD HAPPEN FROM ONE DAY TO ANOTHER. I HAD MY VEHICLE TOWED TO THE FORD DEALERSHIP AND THEY DIDN'T KNOW WHAT THE PROBLEM WAS CAUSED BY. THEY SAID THAT THEY NEEDED TO UPDATE THE LOCK CYLINDER. LUCKILY I PURCHASED THE API EXTENDED WARRANTY THAT COVER THE CAR FOR 100,000 MILES. SO THE COST OF THE WORK DONE FOR THIS WAS $427.20. ALL BUT $50.00 OF WHICH WAS MY DEDUCTIBLE WAS COVER BY THIS WARRANTY. THE PROBLEMS DIDN'T STOP HERE. I ALSO HAVE HAD TO GET THE CD SYSTEMS THAT CAME INSTALLED IN THE CAR REPLACED. THE WAS A CONSTANT CLICKING NOISE WITH THE CD PLAYER AND 90% OF THE TIME THE CD'S WOULDN'T EVEN PLAY. I CALLED THE DEALERSHIP AND THEY SAID THAT THEY COULD REPLACE IT FOR ME BUT THAT IT WOULDN'T BE COVERER BY THE WARRANTY SO I WOULD HAVE TO PAY FOR IT OUT OF MY POCKET. I ENDED UP HAVING A NEW SYSTEM INSTALLED BUT NOT FROM THE FORD DEALERSHIP, I TOOK IT TO CIRCUIT CITY. RECENTLY THIS MONTH JULY 2003, MY CAR HAS BEEN STALING AND SHUTTING OFF AT STOP SIGNALS AND STOP LIGHT ALSO JUST SHUT COMPLETELY OFF ON THE FREEWAY THANK GOD NO ACCIDENT OCCURRED. I CALLED THE DEALERSHIP TO REPORT THIS PROBLEM ALSO MY CHECK ENGINE LIGHT WOULD COME ON AND OFF SEVERAL TIMES AND THEY SAID TO BRING IT IN AND THEY WOULD CHECK THE ENGINE LIGHT BUT THAT I WOULD HAVE TO PAY $165. 00 JUST FOR THEM TO CHECK THE LIGHT AND IT WOULD BE MORE $$$ TO REPAIR WHAT EVER PROBLEM IT WAS. I WAS FED UP BY THEN. *PH
Electrical system, Jul 30, 2003, fire
WHILE DRIVING VEHICLE BEGAN SMOKING, THEN CAUGHT ON FIRE UNDER THE HOOD. DEALER DIAGNOSED MELTED BATTERY CABLE AS CAUSE.*AK
Electrical system, Jul 24, 2003
BATTERY LIGHT GOES ON AND OFF AT WILL - NO APPARENT PATTERN - CAR ALSO SHUDDERS AND STALLS WHEN IDLING IN GEAR - DOES THIS ON A DAILY BASIS SEVERAL TIMES A DAY AND HAS DONE THIS SINCE PURCHASE! DEALERSHIP COULD FIND NO REASON FOR THIS WHILE UNDER INITIAL WARRANTY - ON SECOND ATTEMPT TO FIX THE COMPUTER WAS REPLACED (UNDER 80,000 WARRANTY) DUE TO 'WRONG CHIP FOR THIS CAR' - WHEN CAR WAS PICKED UP IT WAS RUNNING - AFTER PARKING AT HOME COULD NOT RESTART CAR HAD IT TOWED BACK TO DEALERSHIP AND ALL CAR KEYS HAD TO BE RE-PROGRAMMED AT OUR COST 'BECAUSE YOU MUST HAVE DONE SOMETHING TO THEM'! WITHIN 2 DAYS CAR WAS ONCE AGAIN FLASHING IT'S BATTERY LIGHT AND SHUDDERING/STALLING! *AK
Electrical system, Jul 23, 2003
WHEN I PARKED MY VEHICLE TO GET GAS AND THE PUMP WASN'T WORKING I PROCEED TO INSERT MY KEY TO MOVED VEHICLE TO ANOTHER PUMP BUT THE KEY WOULDN'T GO IN. I CALLED MY WIFE TO VERIFY IF SHE CAN BRING THE SPARE KEY TO TRY TO START THE CAR WITH IT; HER KEY WOULDN'T GO IN EITHER. I PROCEEDED TO CALL THE CUST. SERV. DEPT. AT FORD MOTOR CREDIT AND INFORMED THE PROBLEM; THEY ASKED TO TRY AGAIN TO INSERTED THE KEYS AND HAD NO RESULTS. WE HAVE NO PREVIOUS WARNINGS. THE CUSTOMER SERVICE REPRESENTATIVE THEN TOLD ME WE ARE TO CALLED A TOW TRUCK TO TOWED THE VEHICLE; AT FIRST HE EXPRESS WE WILL HAVE TO PAY FOR IT AND THEN HE CONFIRMED THAT I HAVE EXTENDED GUARANTEE AND THAT TOWING WAS COVERED BUT THAT THE PROBLEM WITH THE IGNITION WASN'T COVERED. THE VEHICLE WAS TOWED TO FORD DEALERSHIP CLOSER TO MY AREA. AFTER THE SERVICE DEPARTMENT AT DELAND FORD CHECK THE VEHICLE I WAS INFORMED THAT THE COST OF REPAIRS WILL BE 350.00 FOR THE IGNITION SWITCH REPLACEMENT. I INDICATED THAT AT THIS MOMENT I COULDN'T COME UP WITH THAT AMOUNT OF MONEY AND THAT I UNDERSTOOD THAT HAVING MY EXTENDED WARRANTY THIS MANUFACTURING DEFECT WILL BE COVERED. THEY INDICATED THAT IS NOT COVERED AND THEY SUGGESTED FOR ME TO APPLY FOR A LINE OF CREDIT TO SEE IF I WAS APPROVED TO FIX THE PROBLEM. I SAID WILL NOT APPLY FOR THE CREDIT AND LEFT THE CAR THERE TO SEE IF WE CAN COME UP WITH A SATISFYING AGREEMENT. AT THIS MOMENT I HAVE NOT HAVE ANY OTHER COMMUNICATION WITHE THE SERVICE DEPT. OR THE FORD MOTOR CREDIT OFFICE; I THINK THAT AFTER INVESTIGATING THE AMOUNT OF COMPLAINTS FOR THE SAME MATTER AND THE SAME RESULTS THE MOST GET INTO AN AGREEMENT WITH THE CUSTOMER. IF THIS IS GOING TO BE A RECALL ITEM; FORD SHOULD BE MORE RECEPTABLE TO THE COMPLAINTS AND ALREADY MAKE A RECALL FOR THIS VEHICLE. AFTER SEARCHING, I HAVE FOUND ALMOST A 100 COMPLAINTS FOR THE SAME REASON, AND UNFORTUNATELY NONE HAS A GOOD TURN BACK. MY VEHICLE STILL AT THE DELAND FORD SERVICE AREA.*AK
Electrical system, Jul 23, 2003
PROBLEM WITH THE IGNITIOIN CYLINDER. I HAVE BEEN INFORMED BY FORD THAT NO ONE HAS REPORTED A PROBLEM WITH THIS, BUT I FIND THAT TO BE EXTREMELY CONTRARY NOTING THE EXCESSIVE COMPLAINTS ON JUST THIS WEBSITE ALONE. THE KEY WILL NOT TURN IN THE IGNITION. THEY ARE ASKING NO LESS THAN $300, AND I FIND IF YOU MULTIPLY THAT ESTIMATION BY THE NUMBER OF COMPLAINTS THEY KNOW NOTHING ABOUT, THEY HAVE QUITE THE RACKET GOING ON.
Electrical system, Jul 22, 2003
KEYS GOT LOCKED IN THE IGNITION BECAUSE THE IGNITION LOCK BROKE AND TUMBLER BENT PER DEALERSHIP.*AK
Engine and engine cooling, Fuel system, Other, Electrical system, Exterior lighting, Visibility, Jul 20, 2003
I HAVE HAD MY CAR FOR ONE YEAR AND FIVE MONTHS. I HAVE REPLACED THE FUEL PUMP A MONTH AFTER PURCHASE, TWICE WITHIN TWO MONTHS. MY GAS LINES HAVE FALLEN OFF THE CAR, CAUSING THE NEIGHBORHOOD TO BE FILLED WITH FUMES. STALLS WHILE DRIVING, NOT MATTER THE SPEED,DEALERSHIP SAID THEY FIXED THE ISSUE, STILL ONGOING. CAR HESISTATES TO GO AT TIMES. OFTEN THE INSIDE OF THE CAR SMELLS LIKE GAS. HARD TO PUT CAR IN REVERSE AND OTHER GEARS, OFTEN POPS OUT OF GEAR. RECENTLY REPLACED CLUTCH CABLE, TECH SAYS THE CLUTCH IS FINE. REPLACED THE BRAKES AND ROTORS AFTER BEING TOLD THEY WERE FINE, TWO WEEKS LATER THE ROTORS WERE GONE. BRAKES CONTINUE TO SQUEAK. WINDSHIELD IS NOT SEALED, YOU CAN HEAR AIR BLOWING IN WHILE DRIVING. HAD A BURNING SMELL FROM UNDER HOOD WAS TOLD THERE WAS NO PROBLEM, ONLY TO GET A RECALL, AND MY CABLES WERE MELTED. BRAKE LIGHTS ALWAYS OUT, WHEN I REPLACE ONE THE OTHER GOES OUT. I HAVE CONTACTED FORD MOTOR COMPANY, AND DEALERSHIP, BOTH TELL ME I HAVE TO KEEP GETTING REPAIRS. I ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK, AND THEY REFUSED. I FEEL THIS CAR IS NOT SAFE, I HATE DRIVING IT.*AK
Electrical system, Jul 16, 2003
THE IGNITION KEY WAS DIFFICULT TO PLACE INTO THE IGNITION CYLINDER. ONCE PLACED INSIDE, THE IGNITION SWITCH WOULD NOT TURN AT ALL, IT WAS LOCKED UP IN PLACE. AN INTERNET SEARCH REVEALED OVER 7300 HITS ON "FORD FOCUS AND IGNITION PROBLEMS". THE COST OF TOW AND REPAIR WAS $350.*AK
Fuel system, Gasoline, Electrical system, Jul 15, 2003
FUEL PUMP WENT OUT AND IT ALSO MADE THE FUEL PUMP DRIVER MODULE TO GO OUT AS WELL. ALSO THERE IS A LOOSE CONNECTION AT THE FUSE JUNCTION BOX IN THE ENGINE BAY.*AK
Suspension, Electrical system, Jul 14, 2003
THE RECALLS ON VEHICLE HAD FAILED AFTER MECHANIC INDICATED THAT THE RECALLS WERE NOT NEEDED IN DRY CLIMATE AND REFUSED TO DO THEM. HAD TAKEN VEHICLE BACK TO DEALERSHIP AT LEAST 3 TIMES FOR REPAIRS. THE MECHANIC HAD SUPPOSED TO HAVE ORDERED PARTS EACH TIME BUT FAILED TO DO SO. NEEDED PARTS FOR THE BATTERY CABLE (RECALL CAMPAIGN #02V288000), THE REAR WHEEL BEARINGS RECALL CAMPAIGN #01I017000 AND THE BALL JOINTS. PARTS WERE NEVER ORDERED.*AK
Electrical system, Jul 14, 2003
IGNITION KEY DOES NOT TURN. WITH ONLY 55144 MILES THE IGNITION KEY SHOULD NOT BE A PROBLEM. DEALER STATED THEY HAVE SEVERAL CARS WITH THE SAME PROBLEM SO IS OBVIOUSLY A DEFECTIVE PART. I FEEL THE DEALER SHOULD PAY FOR THIS TYPE OF REPAIRS, THERE ARE AT LEAST 50 OTHER CONSUMERS COMPLAINING OF THE SAME PROBLEM RIGHT ON THIS SITE. PLEASE CONDUCT AND INVESTIGATION AS SOON AS POSIBLE, SOONER OR LATER SOMEONE WILL BE INJURED AS A RESULT OF THIS FAULTY IGNITION. *AK
Electrical system, Jul 12, 2003
IGNITION CYLINDER PIN DEFECT. HAD TO REPLACE THIS ITEM 5 TIMES UNDERWARRANTY. *AK
Electrical system, Jul 11, 2003
VEHICLE HAD 12000 MILES WHEN CONSUMER ATTEMPTED TO START, BUT KEY WOULD NOT TURN. DEALER DIAGNOSED PROBLEM AS FAILED IGNITION SWITCH AND REPLACED IT. AT 40000 MILES PROBLEM OCCURRED AGAIN, AND DEALER DIAGNOSED AND REPLACED IGNITION SWITCH.*AK
Suspension, Service brakes, Hydraulic, Electrical system, Jul 11, 2003
THE IGNITION HOUSING LOCKED UP AND AS A RESULT THE VEHICLE COULD NOT BE MOVED. THE FRONT AXLES ON THE RIGHT SIDE FELL OFF. THE DEALER REFUSED TO REPAIR THEM. THE FRONT BRAKE CALIPERS FELL OFF. THE REAR END SLID WHILE DRIVING ON A WET SURFACE. *MR CB *NLM
Electrical system, Jul 1, 2003
NHTSA RECALL 02-V-288-000:CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE. THIS RECALL FAILED.*AK
Electrical system, Jun 29, 2003
WENT TO TURN CAR ON, KEY WOULD NOT GO INTO IGNITION SWITCH, THEN AFTER A FEW TRIES IT WENT IN BUT THE IGNITION WOULD NOT TURN. AT ALL. CALLED FIVE LOCK SMITHS, ALL REFUSED TO COME OUT TO ATTEMPT TO FIX MY JAMMED IGNITION SWITCH, ALL FIVE STATED THEY HAVE THIS TYPE OF CALL ON THIS CAR (2000 FORD FOCUS) ALL THE TIME AND THAT THEY CAN'T FIX IT, I NEED TO BRING IT TO THE DEALERSHIP AND HAVE THE IGNITION CYLINDER REPLACED. HAD CAR TOWED TO DEALERSHIP - $80 - DEALERSHIP SAID THAT THE IGNITION CYLINDER NEEDED REPLACING, THAT YES, IT IS A VERY COMMON PROBLEM, THAT THERE IS A SERVICE BULLETIN OUT ON IT BUT NO RECALL (SAID TO ME THEY FELT IT SHOULD BE RECALLED), AND THAT IT WAS GOING TO RUN ME ABOUT $475 TO GET IT FIXED!! I PURCHASED THE CAR USED, CONTACTED THE PRIOR OWNER, THEY SAID THE SAME PROBLEM HAPPENED TO THEM WITH THE CAR AROUND 15,000-16,000 MILES AGO AND THEY HAD THE IGNITION CYLINDER REPLACED AT THAT TIME AND THAT THEY WERE TOLD BY DEALERSHIP THAT IT WAS AN "IMPROVED" CYLINDER AND THAT IT SHOULD NOT GO BAD AGAIN. WELL, IT'S GONE "BAD" AGAIN, AND NOW I'M HAVING TO PAY TO HAVE SOMETHING FIXED THAT SHOULD LAST MANY THOUSANDS OF MILES. THIS IS RIDICULOUS. I'VE OWNED OTHER BRANDS OF CARS FOR 200,000+ AND 300,000+ MILES AND NEVER HAD TO REPLACE IGNITION CYLINDER ON ANY OF THOSE CARS, THIS CAR HAS 55,000 MILES AND IT'S THE SECOND TIME! I SAY DEFECT!! :) *NLM
Electrical system, Jun 27, 2003
THE TURN SIGNALS ON THE DASH APPEARED TO WORK FINE (LEFT AND RIGHT) BUT THE REAR TURN SIGNALS DID NOT WORK AT ALL. THE CONSUMER STATED HE RECEIVED A TICKET. *NLM
Suspension, Power train, Electrical system, Jun 27, 2003
THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLES. *JB THE VEHICLE ALSO HAD SUSPENSION AND TRANSMISSION PROBLEMS PH *JB
Electrical system, Jun 26, 2003
THE CONSUMER INSERTED THE KEY AND COULD NOT TURN THE KEY. WHEN THE CONSUMER TRIED TO REMOVE THE KEY FROM THE IGNITION, THE KEY WOULDN'T TURN OR COME OUT. THE REASON WAS DUE TO THE TUMBLERS IN THE LOCK HAD DROPPED. THE CONSUMER WAS TOLD THE ENTIRE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. *SCC *JB