2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: fuel system
405 reports, newest first. Show all
Fuel system, Gasoline, Jul 27, 2002
WHILE DRIVING AT 75 MPH ON I5 WITH A FULL TANK, GAS PIPE LINE UNDERNEATH OF VEHICLE BROKE AND I WAS SPILLING GAS ON ALL VEHICLES BEHIND ME. ANOTHER MOTORIST SIGNALED TO ME AND I PULLED OVER TO FIND THAT GAS TANK WAS ALMOST EMPTY. TEMPERATURE ON THAT DAY WAS 115F. I WAS NOT AWARE OF THE PROBLEM. I WAS NOT ABLE TO SMELL THE GASOLINE. I AM A SMOKER BUT WAS NOT SMOKING AT THE TIME AND WAS ABOUT TO LIGHT A CIGARETTE WITH MY FLAME LIGHTER. THE PATROL OFFICER MADE ME OPEN THE TRUNK AND THE SMELL TOOK US ABACK. HE INSTRUCTED ME TO TURN OFF FLASHING LIGHTS AND ROLL DOWN WINDOWS WHICH I COULDN'T DO AS I DID NOT WANT TO TURN ON THE MOTOR AGAIN. CAR WAS TOWED TO ATHENS AUTO REPAIR IN REDDING. THE GAS PUMP HAD BEEN REPLACED RECENTLY BECAUSE THE NEEDLE TO REGISTER IF PUMP WAS FULL OR EMPTY HAD ALREADY FAILED AT 70.000 MILES. I DRIVE 1,000 MILES A WEEK SINCE I WORK EVERY DAY IN OROVILLE (200 MILES ROUND TRIP).*AK
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Jul 22, 2002
IN HIGHWAY TRAFFIC VEHICLE SHUTSDOWN UNEXPECTEDLY. DEALER HAS REPLACED FUEL PUMP, AND COMPUTER BOARD. PROBLEM KEEPS REOCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Fuel system, Gasoline, Electrical system, Jul 18, 2002
VEHICLE CONSTANTLY STALLS. SOMETIMES SHE CANNOT TAKE KEY OUT OF IGNITION. THEN, SOMETIMES CANNOT PUT KEY IN IGNITION. ALSO, FUEL PUMP HAS BEEN CHANGED TWICE. WHEN ACCELERATING VEHICLE BEGINS TO VIBRATE.*AK
Fuel system, Gasoline, Jul 17, 2002
FUEL PUMP IS NOT FUNCTIONING PROPERLY. WHILE DRIVING VEHICLE WILL STALL. VERY UNSAFE WHILE TRAVELLING ON ROADS BECAUSE VEHICLE LOSES SOME CONTROL.*AK FORD REFUSES TO ASSIST WITH THE COST OR WARN OTHER DRIVERS OF THIS VERY UNSAFE CONDITION. THIS FUEL PUMP IS PROBLEMATIC. *JG
Engine and engine cooling, Fuel system, Gasoline, Jul 17, 2002
PE 02-040/ENGINE STALLING: VEHICLE STALLS WHILE DRIVING, VEHICLE TAKEN TO DEALER, AND THEY REPLACED A FUEL INJECTOR, BUT PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Fuel system, Gasoline, Jul 17, 2002
VEHICLE WOULD NOT START. VEHICLE TOWED TO DEALER, AND THEY INFORMED CONSUMER THAT FUEL PUMP INSIDE THE FUEL TANK NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Engine and engine cooling, Fuel system, Gasoline, Jul 16, 2002
VEHICLE HAS STALLED NUMEROUS TIMES AT SPEEDS OF UP TO 65 MPH. DEALER HAS REPLACED FUEL PUMP THREE TIMES, DID NOT REMEDY THE PROBLEM.*AK
Service brakes, Hydraulic, Parking brake, Fuel system, Other, Electrical system, Jul 6, 2002
SINCE PURCHASED. ON FOUR SEPARATE OCCASIONS MY CAR HAS STOPPED WHILE DRIVING. HERE IS A BRIEF RUNDOWN OF ADDITIONAL PHYSICAL PROBLEMS IVE HAD WITH THE CAR, WHICH INCLUDE BUT ARE NOT LIMITED TO:3 MONTHS: THE EMERGENCY BRAKE WENT OUT. THE BRAKES HAD TO BE REPLACED (2 TIMES). THE GAS GAUGE STUCK ON EMPTY (TWICE). I FELT A CONSTANT PULSATING ON THE CLUTCH. THE DEALER TOLD ME THAT ALL NEW CARS HAVE THAT FOR UP TO 3 MONTHS WHILE THEY GET USED TO NEW CHEMICALS RUNNING THROUGH THEIR SYSTEM. NEARLY 2 YEARS LATER, THE PULSATING IS STILL THERE. THE CAR EXPLODED. I PARKED MY CAR ON A HILL, WITH THE EMERGENCY BRAKE UP. THEN I HEARD SOME CLICKING AND A LARGE BOOM. I TURNED AROUND TO SEE SPARKS AND SMOKE POURING OUT OF MY HOOD, A HORRIBLE SMELL ENGULFED THE NEIGHBORHOOD, AND MY CAR (WITH THE EMERGENCY BRAKE UP) WAS ROLLING DOWN A HILL TOWARDS AN INTERSECTION. THE OIL PRESSURE UNITED HAD TO BE REPLACED. THERE WAS A PROBLEM WITH THE CLUTCH. THE CAR TRUNK WOULD NOT OPEN. 6 MONTHS: THE BRAKES HAD TO BE REPLACED AGAIN. THEY STILL SQUEAKED EXCESSIVELY. THEY STILL SOUNDED LIKE THEY WERE SCRAPPING. I TOOK IT BACK IN TO A DEALERSHIP AND THEY TOLD ME THE 2000 FORD FOCUS HAD A BRAKE PROBLEM AND THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. EVEN AFTER REPLACED, THE BRAKES WOULD TAKE MUCH PRESSURE BEFORE COMING TO A STOP AND WOULD SQUEAK. THE TRUNK WOULD SOMETIMES NOT SHUT. THE EMERGENCY BRAKE WOULD NOT ALWAYS WORK. THE FRONT TIRE KEPT GOING FLAT. FORD SAID IT WAS MY DRIVING. I PAID TO HAVE IT REPLACED AND THE NEW TIRE KEPT GOING FLAT. THEY SAID THE NEW TIRE WAS DEFECTIVE AND REPLACED IT AND THE STEM. W/IN THE FIRST 2 YEARS: ON AT LEAST 11 OCCASIONS THE CAR WOULD NOT START UNTIL TURNED OVER A COUPLE OF TIMES. THE CAR HAS LOW PICK UP. THE CHECK ENGINE LIGHT WAS STUCK ON. ENGINE LIGHT WAS STUCK ON. THE GAS TANK NEEDED A NEW PART. THE STICK WILL NOT ALWAYS GO INTO REVERSE. WHEN THE HEAT IS ON FOR OVER 15 OR SO MINUTES A HEAVY BURNING SMELL IN CAR. BEARINGS/SHOCK PROBLEM.*AK
Fuel system, Gasoline, Jun 25, 2002
NO SUMMARY LISTED FO FOR ABOVE VEHICLE. *AK
Fuel system, Gasoline, Jun 24, 2002
WHEN THE GAS TANK IS UNDER 1/4 FULL, THE CAR STALLS CONSISTENTLY IN HARD RIGHT TURNS E.G. JUGHANDLES AND ENTRANCE RAMPS. THIS IS EXTREMELY DANGEROUS, SINCE THESE TURNS ARE OFTEN ONTO HIGH SPEED HIGHWAYS AND INTERSTATES. REPORTED THIS PROBLEM TO THE DEALER, WHO NOW WANTS TO FORCE ME TO BUY A NEW FUEL PUMP ON RECOMMENDATION FROM FORD. I HAVE INFORMED THE DEALER OF THE NTSA INVESTIGATION INTO CLOGGED FUEL LINES BEING THE REAL PROBLEM. PLEASE MAKE THIS A RECALL ASAP TO SAVE ME $400!
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Jun 17, 2002
GAS MILEAGE IS POOR ON THIS SIZE VEH--MOTOR KICKS INTO NEUTRAL WHILE DRIVING AT HIGHER SPEEDS. DEALER KEEPS TELLING ME THERE IS NO PROBLEM/CANNOT DUPLICATE, 4 INCIDENTS, THIS IS VERY FREIGHTING. ESPECIALLY IN HEAVY TRAFFIC & CANNOT GET OFF THE ROAD FAST. BRAKES WEAR BETWEEN 16000 AND 18000 MILES WITH NORMAL DRIVING. THE MOTOR BELT HAD TO BE REPLACED AT 22000 MILES. THIS NEVER HAPPENED SO SOON WITH ANY VEHICLE I HAVE EVER OWNED. REPAIRS AND SERVICES ARE VERY EXPENSIVE, MANY SAFETY RECALLS AND PRODUCT WARNINGS THAT TAKE TIME TO REPAIR. THE DEALER HAS A PROBLEM MAKING SURE THE PARTS ARE AVAILABLE WHEN I MAKE AN APPOINTMENT. THE WHEEL BEARINGS HAVE BEEN REPLACED SEVERAL TIMES AND SOUND LIKE THEY MAY BE GOING BAD AGAIN! I DO NOT FEEL SAFE IN THIS VEHICLE. WHAT IF SOMETHING FAILS WHILE MYSELF OR MY FAMILY ARE IN THIS VEHICLE. THIS VEHICLE HAS DEPRECIATED AT SUCH A DRASTIC RATE, THAT I WOULD BE WISE TO TRADE IT FOR ANOTHER VEHICLE. I FEEL IT IS IN DIRECT RELATION TO ALL THE SAFETY ISSUES WITH THIS VEHICLE. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763169
Fuel system, Gasoline, Jun 17, 2002
THE CAR HAS STALLED DURING REGULAR DRIVING 2 TIMES NOW. FIRST TIME WAS ABOUT 1 MONTH AGO. THAT TIME, IT STARTED ABOUT 30 MINUTES LATER. TODAY, IT STALLED AGAIN DURING REGULAR DRIVING. THE CAR WILL NOT START AGAIN THIS TIME.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Exterior lighting, Structure, Other or unspecified, Jun 14, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fuel system, Gasoline, Jun 14, 2002
THIS PROBLEM STARTED HAPPENING AROUND 12,000 MILES, AND WHILE THIS FORM ASKS FOR A FAILURE DATE, IT DOES IT SO MUCH IT IS HARD TO SAY, I PUT AN APPROXIMATE DATE OF THE WORST OCCURRENCE BECAUSE OF THE PROBLEM. I REALIZE THERE IS ALREADY AN INVESTIGATION ABOUT THIS, I JUST WANTED TO ADD ANOTHER TESTIMONY. WHEN THE FUEL TANK IS LESS THAN HALF FULL, AND THE CAR TAKES RIGHT-TURNS, ESPECIALLY LONG, SWEEPING TURNS, SUCH AS HIGHWAY ENTRANCE/EXIT RAMPS, THE CAR WILL JERK AND LURCH VIOLENTLY, REFUSING TO ACCELERATE, AND WILL STALL IF PROVOKED ENOUGH. IF I BACK OFF THE GAS, IT RECOVERS, BUT TWICE IT HAS COMPLETELY STALLED OUT, REFUSING TO TURN BACK ON FOR A FEW HOURS, ONE OF THESE TIMES WAS IN HEAVY HIGHWAY TRAFFIC, I COASTED AT ABOUT 25MPH SINCE IT WOULD NOT ACCELERATE, THEN IT EVENTUALLY DIED. THIS PARTICULAR INCIDENT, MY DEALER FILLED THE TANK WITH GAS (WHICH DOES NOT ALLOW FOR THE PROBLEM TO OCCUR, KIND OF STUPID OF THEM), AND THEN DROVE IT AROUND, BUT WOULD NOT ALLOW ME TO SHOW THEM HOW TO REPLICATE THE PROBLEM. I MUST NOW KEEP MY GAS TANK MORE THAN HALF FULL, BECAUSE OF THE DANGERS IN GETTING ON AND OFF THE HIGHWAY. IT EVEN DOES IT AROUND TOWN NOW, AT TIMES. THE DEALER SAYS IT IS A RESULT OF A FUEL FILTER GETTING CLOGGED AND THEY WOULD JUST CLEAN IT OUT, BUT OTHER FOCUS OWNERS I ASSOCIATE WITH (WWW.FOCALJET.COM) HAVE REPORTED THAT THIS IS ONLY A TEMPORARY FIX. OTHERWISE, I HAVE ABSOLUTELY NO COMPLAINTS ABOUT THIS CAR, AND I APPLAUD FORD FOR THE RECALLS, THEY MAY MAKE OUR CAR LOOK BAD BUT IT SHOWS FORD IS ACCEPTING RESPONSIBILTY FOR DEFECTS, AND TRYING TO IMPROVE ON THEM. *AK
Fuel system, Gasoline, Jun 12, 2002
VEHICLE STALLED TWICE AT 45 MPH. DEALER REPLACED THE FUEL PUMP.*AK
Service brakes, Hydraulic, Fuel system, Other, Electrical system, Jun 12, 2002
THIS CAR HAS HAD 4 RECALLS SO FAR. IN ADDITION TO THE RECALLS I HAVE HAD IT IN FOR OTHER PROBLEMS LIKE THE GAS LIGHT FAILED TO TO WORK, THE IGNTION PART AFTER TURNING CAR OFF WOULD ACT LIKE THE KEY WAS STILL IN. THE BIGGEST COMPLAINT I HAVE IS THE BRAKES AT 9000 MILES I HAD IT IN TO CHECK THE BRAKES AND THEN 8000 MILES LATER MY ROTERS WENT BAD. I DO NOT FEEL SAFE IN THIS CAR AT ALL.*AK
Fuel system, Gasoline, Jun 11, 2002
VEHICLE HAD A TENDENCY TO STALL WITH NO WARNING. OWNER HAD VEHICLE INSPECTED BY A FORD MECHANIC. THE RESPONSE WAS THAT FAILURE WAS DUE TO AN AIR POCKET OCCURRING IN FUEL LINE. THIS WAS A PROBABLE CAUSE, WITH FORD ISSUING A (TSB) FOR STALLING. PLEASE DESCRIBE DETAILS.*AK
Fuel system, Gasoline, Jun 11, 2002
VEHICLE STALLS FROM STOP TO GO POINT. CAUSE OF FAILURE IS UNKNOWN.*AK
Fuel system, Gasoline, Jun 10, 2002
VEHICLE WILL SHUTDOWN WITHOUT NOTICE, IT LOSES ALL POWER. TOOK TO DEALER, THEY REPLACED FUEL FILTER, AND THAT DID NOT CORRECT THE PROBLEM. *AK CONSUMER STATED THAT THE VEHICLE SHUTDOWN THE SAME AS BEFORE, THE DEALER REPLACED THE FULL PUMP. *YH
Engine and engine cooling, Fuel system, Gasoline, Jun 10, 2002
CAR STARTED STALLING BEFORE IT RAN OUT OF WARRANTY. DEALER REPLACED FUEL PUMP THAT WAS ALL THEY COULD FIGURE OUT. THAT LASTED AS LONG AS THE WARRANTY DID. I PERSONALY REPLACED THE FUEL TANK AND FUEL PUMP AND FUEL FILTERS EACH TIME. THE CAR HAS CONTINUED TO STALL SENSE UNDER WARRANTY. THE DEALER CAN'T FIGURE OUT THE PROBLEM ,THEY SAID THAT THEY HAVE NOTHING BUT PROBLEM WITH THE FORD FOCUS. I'VE CONTACTED FORD CORP. AND YOU GET NO HELP FROM THEM. THE CAR HAS STALLED ON SEVERAL OCCASION AS LONG AS THE CAR SIT FOR A LONG PERIOD OF TIME IT WILL START AND RUN FOR AWHILE THEN IT WILL DO IT AGAIN. I CANNOT AFFORD TO TAKE IT THE DEALER EACH TIME TO TELL ME NOTHING IS WRONG WITH IT. THIS PROBLEM COULD END IN AN ACCIDENT AND POSSIBLE INJURY. I HOPE THIS DOESN'T TAKE A CLASS ACTION SUIT AGAINST FORD TO GET THIS PROBLEM CORRECTED.*AK
Fuel system, Gasoline, Jun 10, 2002
ENGINE STALLED-TOOK TO LOCAL DEALER-THEY REPLACED FUEL PUMP. *AK
Fuel system, Gasoline, Jun 7, 2002
WHILE DRIVING 20 MPH, VEHICLE WILL COMPLETELY SHUTDOWN. AFTER INSPECTION BY DEALER, IT WAS DETERMINED THAT FUEL PUMP HAD FAILED. *AK NOT ONLY THE FUEL PUMP, BUT FUSE TO FUEL PUMP AND GASKET FOR FUEL PUMP WERE REPLACED. *YH
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Jun 7, 2002
SIX WEEKS PREVIOUSLY, ENGINE STALLED ON FREEWAY. DEALER SAID COULDN'T FIND A PROBLEM AND LET THEM KNOW IF IT HAPPENED AGAIN. 5/31/02 COULD NOT GET CAR TO GO; HAD TOWED TO DEALER. AFTER SEVERAL DAYS THEY FINALLY THOUGHT IT WAS THE AIR INTAKE VALVE CAUSING THE PROBLEM. TODAY I HEAR ABOUT THE FOCUS STALLING PROBLEM POSSIBLY BEING CAUSED BY DEBRIS IN GAS TANK. I AM AFRAID TO DRIVE THIS CAR FOR FEAR IT WILL STALL AGAIN ON THE FREEWAY. I WAS LUCKY THE LAST TIME THAT I WAS ABLE TO COAST TO THE SHOULDER AND DID NOT GET INTO A CRASH. I WAS ABLE TO RE-START THE CAR AND GET IT OFF THE FREEWAY. OTHER CONTINUING PROBLEMS THAT I HAVE HAD THE DEALER FIX OVER 3 TIMES EACH: SQUEAKING BRAKES AND MOLDING AROUND THE DOORS FALLING OFF.
Fuel system, Gasoline, Fuel system, Other, Electrical system, Structure, Jun 7, 2002
CAR STALLED. TOWED TO DEALERSHIP (APPLE FORD), REPLACED FUSE. STALLED AGAIN. THIS TIME ENTIRE FUEL SYSTEM REPLACED. GAS GUAGE READ INACURATE. ANOTHER NEW FUEL SYSTEM. STILL READ INACURRATE. A NEW CONSOLE. STILL READS INACCURATE TO THIS DAY. JUST GAVE UP TRYING TO GET IT FIXED. *AK
Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Jun 3, 2002
AS A FINAL GESTURE OF GOODWILL, OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE OFFERED US A 24 HOUR PERIOD TO CONSIDER A $2,000 TRADE-IN CREDIT TOWARD THE PURCHASE OF A NEW FORD VEHICLE AT 0% FINANCING. THIS WOULD HAVE MORE THAN DOUBLED MY DAUGHTER'S MONTHLY CAR AND INSURANCE PAYMENTS. BECAUSE HER JOB WAS NOT YET A PERMANENT POSITION, SHE WAS NOT IN A POSITION TO TAKE A $4,000 LOSS AND DOUBLE HER MONTHLY PAYMENTS. ONCE THAT OFFER HAD EXPIRED WE WERE MET WITH STONY INDIFFERENCE BY OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE. AFTER SEVERAL CONVERSATIONS WITH HIM WE CAME AWAY CONVINCED THAT FORD CUSTOMER SERVICE POLICIES ARE INTENTIONALLY DESIGNED WITH SEVERAL GOALS IN MIND: 1) TO OFFER ONE'S LOCAL DEALERSHIP AS THE ONLY PATH OF RECOURSE OTHER THAN A NATION-WIDE 1 (800) CUSTOMER SERVICE LINE; 2) TO STAUNCHLY REFUSE TO PROVIDE THE NAMES AND MAILING ADDRESSES OF FORD CUSTOMER SERVICE REPRESENTATIVES AT THE LOCAL LEVEL AND/OR REGIONAL LEVEL; AND 3) TO DISCOURAGE MAILINGS TO THE NATIONAL CUSTOMER SERVICE REPRESENTATIVE (MICHAEL JORDAN) OR CEO (WILLIAM CLAY FORD) WITH COMMENTS SUCH AS "DON'T WASTE YOUR TIME, THEY DON'T EVEN OPEN THEIR MAIL." THE END RESULT IS THAT THE CAR OWNER FEELS TOTALLY POWERLESS ONCE THE GOODWILL OF THEIR DEALERSHIP'S IN-HOUSE CUSTOMER SERVICE REPRESENTATIVE HAS RUN OUT. WHEN COMBINED WITH HOLDING OPEN A 24-HOUR TRADE-IN OFFER TOWARD A MORE EXPENSIVE FORD VEHICLE, THE END RESULT WAS A PSYCHOLOGICALLY OPPRESSIVE HARD-SELL TACTIC.NO SAFETY DEFECT LISTED. *AK