2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: power train
220 reports, newest first. Show all
Engine and engine cooling, Power train, Electrical system, Wheels, Jun 24, 2005
THE CONSUMER HAD NUMEROUS REPAIRS PERFORMED ON HER 2000 FORD FOCUS. *JB RECALL CAMPAIGN#02V288000 & 00V411000. REPAIRS THAT HAVE TAKEN PLACE WITHIN ONE YEAR: 14 NEW TIRES BECAUSE OF A PROBLEM WITH THE WHEELS, ENGINE, TRANSMISSION JERKING, RE-WIRED, BATTERY, OVERHEATING AND MUFFLER. *SC
Engine and engine cooling, Power train, Jun 22, 2005
DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE. *AK
Power train, Electrical system, Structure, May 27, 2005
DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP. *TT
Power train, Apr 8, 2005
WHILE DRIVING 20 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Power train, Jan 6, 2005
JUST RECENTLY I HAD TO HAVE THE AUTOMATIC TRANSMISSION REBUILT & A NEW PLANETARY GEAR INSTALLED. THERE WAS NO WARNING - THE VAN JUST SIMPLY STOPPED IN THE MIDDLE OF AN INTERSECTION. REVERSE WAS THE ONLY GEAR THAT WOULD WORK. IF YOU KNOW HOW I CAN NOTIFY FORD ABOUT PLEASE ADVISE SINCE I PURCHASED THE VEHICLE USED BUT IT HAS LESS THAN 75,000 MILES ON IT. AT THE TIME THE TRANSMISSION FAILED, THE MILEAGE WAS 72901. *AK
Power train, Electrical system, Nov 22, 2004
I PURCHASED A FORD FOCUS WAGON (2000) FROM ROWAN LINCOLN MERCURY IN WINTER HAVEN FLORIDA IN NOVEMBER 2003. SINCE THAT TIME THIS "CHECKED OUT" VEHICLE HAS HAD THE FOLLOWING REPAIRS: A NEW IGNITION LOCK (TWICE), A NEW BATTERY, NEW SPARK PLUGS & WIRES, NEW VACUUM HOSE, AND NEW ALTERNATOR. NOW THE TRANSMISSION IS GOING OUT ON THE VEHICLE. DO I HAVE ANY RECOURSE AGAINST THE DEALERSHIP FOR SELLING ME AN OBVIOUSLY MESSED UP VEHICLE? MY CONTACT WITH THE DEALERSHIP HAS BEEN UNANSWERED. THE VEHICLE ONLY HAD 36,000 MILES ON IT WHEN I PURCHASED IT. EVERYONE THAT TOUCHES THE CAR TELLS ME THAT THERE IS NO GOOD REASON FOR THE NEED OF ANY OF THE REPAIRS EXCEPT THE SPARK PLUGS, WIRES AND BATTERY. ANY ADVICE AS I AM NOW FACING ANOTHER REPAIR BILL IN EXCESS OF $1,000 FOR A CAR THAT IS TOUTED AS BEING ONE OF THE MOST RELIABLE ON THE ROAD? *JB
Steering, Power train, Nov 8, 2004
THE VEHICLE'S STEERING WHEEL CAME OFF TWICE WHILE DRIVING. *NM CAMPAIGN ID NUMBER : 02V289000. THE CONSUMER STATED THAT SHE WAS ALMOST KILLED THREE TIMES WHILE DRIVING THIS VEHICLE. TRANSMISSION FAILED THREE TIMES. THE VEHICLE HAD BEEN IN AN ACCIDENT AND THE INFORMATION WAS NOT GIVEN AT TIME OF PURCHASE. *TC
Power train, Oct 2, 2004
ON THE AFTERNOON OF 9/29/2004 I ATTEMPTED TO REVERSE OUT OF A DRIVEWAY WHEN THE TRANSMISSION FAILED TO ENGAGE. A LOUD CLANK NOISE HAD OCCURED SEVERAL MINUTES BEFORE WHEN DRIVING FORWARD INTO THE DRIVEWAY. I HAD THE VECHICLE TOWED TO THE DEALER, WHERE I WAS TOLD THIS 4 YEAR OLD CAR WITH ONLY 32000 MILES REQUIRED A NEW OR REBUILT TRANSMISSION. AFTER READING THE OTHER SEIZED TRANSMISSION COMPLAINTS THAT RESULTED IN CRASHES, I FEEL VERY LUCKY. *AK
Power train, Sep 1, 2004
WHILE DRIVING AT 30 MPH ON CITY LIMITS CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS DESCRIBED IN NHTSA RECALL 00V303000. PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE. DEALERSHIP INDICATED THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Power train, Vehicle speed control, Aug 18, 2004
AFTER PURCHASING MY CAR IN JAN OF 2000. I HAD TO TAKE IT INTO THE SHOP 3 DAYS AFTER FOR A LINKAGE PROBLEM. I WAS DRIVING IN REVERSE AND REVERSING IN DRIVE. I HAVE TAKEN THE CAR IN QUITE A FEW TIMES SINCE THEN FOR A LOUD NOISE COMING FROM UNDER THE HOOD, FOR IT NOT ACCELERATING WHEN ENTERING THE FREEWAY, AND FOR IT ACCELERATING FOR NO REASON AT ALL. EACH TIME I TOOK IT IN THEY SAID THAT WAS NORMAL. WHICH I KNOW IT WAS NOT BECAUSE I HAVE BEEN IN OTHER 2000 FORD FOCUS' AND THEY ARE ANY WHERE AS LOUD AS MINE IS AND THEY DO NOT TAKE OFF LIKE MINE DOES, AND THE PICK UP SPEED IS WONDERFUL. I AM AWARE THAT THERE ARE OTHER VEHICLES MANUFACTURED NEAR THAT DATE THAT ARE OR WERE ON RECALL. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS, SO I CAN GET IT FIXED BEFORE ANY ONE IS SERIOUSLY INJURED. *JB
Power train, Aug 7, 2004
THE TRANSMISSION JUST SUDDENLY WENT ON OUR VEHICLE WITH 41000. THIS OCCURRED DURING NORMAL DRIVING. *AK
Power train, Mar 23, 2004
WHILE SHIFTING GEARS TRANSMISSION LOCKED UP. CONSUMER WAS NOT ABLE TO UNLOCK THE TRANSMISSION. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED REPLACING. *AK
Steering, Power train, Electrical system, Visibility, Seat belts, Structure, Jan 27, 2004
THE CONSUMER EXPERIENCED TWO DEFECTS WITH HER VEHICLE. *PH THE BACK PASSENGER SEAT BELT WAS PLACED IN BACKWARDS PER MANUFACTURER, THE VOLUME ON THE RADIO INCREASED AND DECREASED WITHOUT CONTROL, THE GEAR STICK SLID OFF THE POST, THE VEHICLE STALLED WHEN GOING TO A COMPLETE STOP, THE POWER KNOB TO THE RADIO WOULD BECOME STICKY WHENEVER THE SUN WAS PRESENT, THE TRUNK WOULD NOT OPEN, THE IGNITION SWITCH JAMMED TWICE, THE REAR VIEW MIRROR WAS STUCK IN THE OPEN POSITION, AND THE STEERING WHEEL ADJUSTER DID NOT EXIST. THE CONSUMER REQUESTED COMPENSATION. *SC *JB
Service brakes, Hydraulic, Power train, Visibility, Other or unspecified, Jan 15, 2004
1)WE HAD TROUBLE WITH RIGHT REAR DOOR LOCK STUTTERING NOTHING FOUND TO BE WRONG HAS ONLY OCCURED ONCE SINCE 2)TRANSMISSION MAKES A WHIRRING NOISE INTERMITENLY WHEN CAR IS IN REVERSE DEALER FOUND NOTHING WRONG ON BOTH OCCASIONS 3)REAR BRAKES ON TWO OCCASIONS HAVE MADE SQUEAKING NOISES FIRST TIME AT 34950 KM NEW SHOE PADS. SECOND TIME AT 41346 KM SHOES AND DRUMS SANDED 4MM LEFT ON SHOES HAS SQUEAKED ON ONLY ONE OCCASION SINCE 4)FRONT BRAKES DONE AT 24450 KM NEW PADS AND REPAIRED TWO ROTORS. SECOND TIME AT 41346 KM PADS SHOWN TO BE AT 6MM LEFT
Engine and engine cooling, Power train, Other or unspecified, Jan 15, 2004
AT 148 MILES TOLD FORD THERE WAS A PROBLEM WITH TRANS, DID NOT BELIEVE ROAD TESTED FRO 2 MILES AND HAD CAR FOR DAY AND A HALF. SAID THEY DESIGNED TRANS TO SLIP. I CONTINUED TO DRIVE IT IN THAT CONDITION AND REPEATEDLY CALLED CUSTOMER SERVICE BACK AND QUESTIONED DEALERS ABOUT SLIP AND THEY SAID IT WAS DESIGNED THAT WAY. TO SAY THE LEAST TRANS REPLACED. TRIM AND OTHER ITEMS FALLING OFF CAR AND FROD WOULD NOT REPLACE. MORE BRAKE JOBS THAN YOU CAN SHAKE A STICK AT. JUST GOT DONE PUTTING 600.00 INTO IT WHEN ENGINE THREW ROD AND NOW HAS TO BE REPLACED FOR A COST OF 3,700.00. FORD MADE A BAD CAR ND THEY KNOW IT , BUT WILL LEAVE US FOCUS OWNERS OUT TO HANG.
Suspension, Service brakes, Hydraulic, Power train, Tires, Wheels, Other or unspecified, Jan 15, 2004
PURCHASED FORD FOCUS SE IN MAY OF 2002 WITH 13,260 MILES. WE DID NOT BUY THE EXTENDED WARRANTY BECAUSE WE COULD NOT AFFORD. SOON AFTER BRINGING THE CAR HOME, WE NOTICED THE TIRE WAS VERY WOBBLY, AND THE BRAKES WERE SQUEAKING--TOOK IT TO THE FORD DEALER AND THEY TOLD US THESE CARS ARE NOTORIOUS FOR BRAKE NOISE, AS FOR THE TIRE NOTHING IS WRONG-THE SERVICE DEPT. TEST DROVE AND DIDN'T NOTICE A THING. HAVE TAKEN IT IN SEVERAL OTHER TIMES AFTER THAT FOR WOBBLY TIRE-STILL SAME ANSWER NOTHING IS WRONG. HAVE TAKEN THE CAR IN FOR SEVERAL RECALLS. KEY WAS STUCK IN IGNITION AND HAD TO BE TOWED TO DEALERSHIP-BUT THE NEXT TIME MY TEENAGED DAUGHTER DROVE THE CAR THE STEERING WHEEL WAS STUCK WHEN SHE WAS TURNING AT AN INTERSECTION-HAD IT TOWED AGAIN, THERE WAS A PIECE OF MATERIAL (FROM THEM FIXING THE IGNITION PROBLEM) THAT WAS STUCK IN THE STEERING COLUMN. OUR LATEST EPISODE WITH THIS CAR IS OUR TRIP FROM WA-VIRGINIA. THE CAR WAS FINE ON THE WAY THERE, EXCEPT FOR THE WOBBLE IN THE TIRE IN WHICH WE HAD THE TIRES ROTATED YET AGAIN. BUT ON OUR WAY BACK WE STARTED EXPERIENCING SPUTTERING AND SURGING OF THE CAR, WE WOULD PULL OFF THE SIDE OF THE ROAD EVERY 20 MILES (THINKING IT WAS FROM THE HOT WEATHER), WE WOULD GET ANOTHER 20 MILES IN AND SAME THING UNTIL FINALLY WE DROVE THROUGH CHICAGO, IL AND IT WAS WORSE, SO WE PULLED OFF THE HIGHWAY AND ON TO AN ON RAMP--WALKED ACROSS THE HIGHWAY TO USE A BUSINESS'S TELEPHONE TO CALL FOR A TOW TRUCK. THEY FOUND US A TOW TRUCK BUT UNFORTUNATELY IT WASN'T A KING CAB, SO OUR INSURANCE CO., CALLED US A CAB. THE TOW TRUCK TOOK US TO THE NEAREST FORD DEALER--THE CAR HOWEVER SEEMED TO RUNNING FINE, SO WE DECIDED TO DRIVE SOME MORE. WE GOT ABOUT 15 MILES DOWN THE ROAD AND SPUTTERING AGAIN, SO WE CALLED FOR ANOTHER TOW--AND IN THE MEANTIME WE CALLED FIRESTONE, WE DROVE IT THERE, THE SERVICEMAN DROVE THE CAR AND FELT WHAT IT WAS DOING AND SAID HE DIDN'T NEED TO HOOK IT UP TO ENGINE DIAGNOSTIC THAT IT WAS THE TRANSMISSION.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Visibility, Wheels, Equipment, Other or unspecified, Jan 15, 2004
STARTED EXPERIENCING PROBLEMS WITH THE VEHICLE AFTER PURCHASE. SUDDENLY IN AUGUST, ALL POWER SYSTEMS/COMPUTER TYPE ITEMS BEGAN TO FAIL -- POWER LOCKS, TRUNK RELEASE. THEN, CAR BEGAN (AND STILL DOES) TO SPUTTER AND SHAKE WHEN STOPPED/IDLE UNTIL IT WOULD SHUTDOWN. ALSO, THE RADIO/CD PLAYER WOULD SHUT OFF. CHECKED FOR TSBS FOR THE VEHICLE MODEL & YEAR AND FOUND AT LEAST 15. WHEN I TOOK THE CAR TO THE DEALER (WORLD FORD SANDY SPRINGS) WE WERE TOLD THAT THEY ARE TECHNICAL SERVICE BULLETINS AND THAT WE WOULD HAVE TO PAY TO HAVE THE CAR REPAIRED. ONLY OFFICIAL FORD RECALL NOTICES, NOT EVEN NTSA RECALL NOTICES, WOULD BE HONORED. ON TOP OF THIS, WE WOULD BE EXPECTED TO PAY $90 PER COMPLAINT BATCH (THE TSB LIST WAS BATCHED IN TO 3 MAIN AREAS)FOR DIAGNOSTIC PURPOSES AND IF ANY OF THE COMPLAINTS WERE RELATED TO A RECALL, THE $90 WOULD BE REFUNDED AS APPLICABLE. I EXPRESSED THAT IF FORD ISSUED A TSB AND THE NTSA ISSUED A RECALL NOTICE, THEN I SHOULD NOT HAVE TO PAY TO HAVE THE CAR WORKED ON.
Service brakes, Hydraulic, Engine and engine cooling, Power train, Structure, Other or unspecified, Jan 15, 2004
LET'S SEE, WHERE SHALL I BEGIN. WITHIN MONTH OR TWO OF PURCHASE OF 2000 FOCUS SEDAN IT WAS BACK IN THE SHOP FOR THE FRONT A PANEL TRIM. IT TOOK 3 TIMES TO FINALLY GET THAT RIGHT. ALSO LESS THAN 5 MONTHS AFTER PURCHASE, WINDSHIELD HAD TO BE REPLACED DUE TO A STRESS FRACTURE (WAS A 1-1.5 HAIRLINE CRACK WHICH APPEARED IN WINDSHIELD). THE WINDSHIELD HAS SINCE BEEN REPLACED AGAIN. WHILE ADJUSTING THE REAR-VIEW MIRROR THE WINDSHIELD CRACKED AROUND THE BASE, APPARENTLY FROM SLIGHT PRESSURE OF MIRROR. AND JUST RECENTLY, AUGUST 2003, I'VE NOTICED WATER DROPS FLYING UP FROM ABOVE THE DASHBOARD. NOT SURE IF WINDSHIELD IS LEAKING AROUND THE BOTTOM BASE OR MAYBE A.C. HAVEN'T HAD IT CHECKED YET, BUT IT WILL BE IN THE SHOP THIS WEEK FOR OTHER PROBLEMS I HAVEN'T MENTIONED YET. IT WAS IN SHOP IN LATE 2001 OR EARLY 2002 FOR THROTTLE PROBLEMS. WHILE THE CAR WAS SITTING STILL THE ENGINE WOULD RACE BETWEEN 2.5 AND 3000 RPMS. FORTUNATELY I NEVER USED THE CRUISE CONTROL DURING THAT TIME. LATE 2002 THE TRUNK LOCK MECHANISM APPARENTLY BROKE PREVENTING THE TRUNK FROM SHUTTING PROPERLY. IT WOULDN'T LATCH AT ALL. I HAVE YET TO HAVE THE WIPER MOTOR COVER RECALL FIXED. AND ON DIFFERENT OCCASIONS THE FUEL GAUGE HAS READ EMPTY, NO MATTER HOW MUCH FUEL YOU HAVE IN THE TANK. AND JUST WHEN YOU THINK NOTHING ELSE CAN GO WRONG, IT HAPPENS. ME AND MY WIFE WERE SHOPPING THIS MORNING ON LABOR DAY SATURDAY. WE GOT IN THE CAR AND I WENT TO START IT. MY KEY SOMEHOW WOULD NOT GO INTO THE IGNITION COMPLETELY, NO MATTER HOW HARD I TRIED. WE EVENTUALLY CALL OUR TRIPLE AAA INSURANCE AND ARRANGE FOR A LOCKSMITH TO COME AND TAKE A LOOK. HE LOOKS AT IT A SECOND AND DECLARES WHAT WE FEAR THE WORST. OUR FOCUS IS THE 7TH FOCUS THIS MONTH HE HAS SEEN WITH THE SAME PROBLEM. HE SAID THAT THE IGNITION WOULD HAVE TO BE REPLACED BY FORD. I BELIEVE THAT THIS SHOULD BE A RECALL. I WILL NEVER BUY ANOTHER FORD.
Suspension, Power train, Wheels, Equipment, Other or unspecified, Jan 15, 2004
I NOW HAVE A PROBLEM WITH THE TRANSMISSION. THE MECHANIC THINKS IT IS A FILTER OR SWITCH THAT KEEPS THE OIL LEVEL IN THE TRANSMISSION WHEN TURNING RIGHT. MY CAR SHUTS OFF WHEN I MAKE RIGHT TURNS. I HAVE SPENT WAY TOO MUCH MONEY AND STILL OWE ON THIS CAR..FRANKLY I WOULD LIKE TO TURN IT IN! HAS LOT OF REPAIR NEEDS TOO MUCH MONEY. I HAD ALL OF THE RECALL WORK DONE ALSO
Engine and engine cooling, Fuel system, Gasoline, Power train, Jan 15, 2004
NOV 2002 TOOK TO DEALER THE CAR WAS PURCHASED FROM, TOLD THEM IT WAS SLUGGISH AND GAS GUAGE DIDN'T ALWAYS REGISTER. I THOUGHT AT THAT TIME IT WAS MAYBE THE TRANSMISSION. I WAS TOLD NOTHING WRONG, COULD NOT DUPLICATE PROBLEM. TOOK TO NEIGHBORHOOD DEALER FOR THE SAME PROBLEM REPLACED FUEL FILTER. HAD ALL THIS WORK BEFORE WARRANTY EXPIRED IN FEB 2003. NEVER NOTIFIED ABOUT POSSIBLE FUEL PUMP. JUNE 27TH STARTED CAR AND ENGINE DIED. IT THEN WOULDN'T START AGAIN FOR ABOUT 30 MINUTES. I TOOK IT IMMEDIATELY TO MY NEIGHBORHOOD FORD DEALERSHIP. WHO TOLD ME IT WAS THE FUEL PUMP AND STRONGLY SUGGEST NOT TO DRIVE THE CAR UNTIL REPAIR. SO THE CAR WAS LEFT THERE FOR REPAIRS. AFTER LISTEN TO THE SERVICE PEOPLE AT THE DEALERSHIP, IT CAME TO MY ATTENTION THIS WAS A COMMON PROBLEM. I STARTED TO INVESIGATE THIS MYSELF AND FIND 67 CASES LISTED ON THE NHTSA WEBSITE. THE COMMON STATEMENT WAS THAT THE WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE DIES OUT. ON CAR HITTING A PARK VEHICLE AND SEVERAL NEAR MISSES ON THE HIGHWAY. 2000 FORD FOCUS ENGINE SPUTTERS AND THEN STALLS AT HIGH SPEEDS. MY CONCERN IS THAT I HAVE HEARD AND READ HUNDRED IF NOT THOUSANDS OF THESE FUEL PUMP FAILURES AND AFTER MANY NICE BUT INEFFECTIVE ANSWERS FROM FORD I FEEL THAT SOMEONE WILL BE INJURED SERIOUSLY OR DIE TO THESE FAULTY AND POSSIBLY DANGEROUS FUEL SYSTEMS. MY DEALERSHIP PREVIOUSLY WORKED ON THIS TELLING ME FUEL FILTER AND I FEEL KNOW WELL IT WAS MORE AND LIKE THE FUEL PUMP. IT SEEM THAT THE GAS GUAGE NOT REGISTERING IS A CLEAR SIGN OF PROBLEMS WITH THE FUEL PUMP.
Engine and engine cooling, Power train, Other or unspecified, Jan 15, 2004
I PURCHASED A 2000 FOCUS SE ON JUNE 5, 2001 WITH 23,000 MILES. I WAS TOLD THAT I WOULD BE COVERED UNDER THE ORIGINAL FACTORY WARRANTY 3YR./36,000.I ALSO PURCHASED AN EXTENDED WARRANTY FROM THE API COMPANY AT THE COST OF $1,069 TO COVER 6YR./60,000.I THOUGHT I'D BE PROTECTED. WRONG ! THE VEHICLE ALWAYS HAD HORRENDOUS BRAKE DUST BUT THE WORST WAS YET TO COME. IN DECEMBER 2002, MY HUSBAND AND I WERE IN THE PROCESS OF MOVING AND BEGAN TO NOTICE A ROUGH IDLE. WELL, IT'S COLD IN BUFFALO, NY SO WE THOUGHT IT JUST NEEDED MORE TIME TO WARM UP. BY EARLY MARCH WE EXPERIENCED STALLING PROBLEMS AND THE CHECK ENGINE LIGHT WAS ON. AFTER STALLING AT 45MPH WE HAD ENOUGH. THE CAR WAS TAKEN TO BASIL FORD. WITH ONLY 32,000 MILES ON IT WE WERE INFORMED THAT THE CYLINDER HEAD WAS CRACKED AND THE ORIGINAL WARRANTY RAN OUT ON 1/29/03. FORD WANTED ABOUT $1,700.00 TO REPLACE IT. WELL, WE THOUGHT IF FORD WOULDN'T COVER THE REPAIR THAT THE API EXTENDED WARRANTY WOULD. ANOTHER ERROR IN JUDGMENT ! API SAID THERE WAS CARBON IN THE CYLINDER AND THEY WOULDN'T COVER. FINALLY, AFTER THREATS TO LEAVE THE CAR AT THE DEALER OR SEEK LEGAL ADVICE TO REMEDY, BASIL REPLACED THE CYLINDER HEAD FOR $400.00. WHO EVER HEARD OF A CRACKED HEAD AT 32,000 MILES ? WE HAD ONLY PUT ABOUT 10,000 MILES ON IT ! ALSO THE KEYLESS ENTRY ON THE DRIVER DOOR WOULD ONLY WORK ON OCCASION AND THE KEY NEVER DID WORK ON THE TRUNK (TOLD THE LOCK NEEDED REPLACEMENT) WHICH WE WOULD HAVE TO PAY FOR IF WE WANTED FIXED. SINCE THE INSPECTION WAS COMING UP IN JUNE 2003 AND THE BRAKES AND ROTORS WOULD PROBABLY NEED REPLACEMENT JUST LIKE ALL FOCUS'S DO, WE TRADED IN THE CAR TO AVOID THE MONEY TRAP. THAT CAR WAS THE WORST HUNK OF JUNK I'VE EVER HEARD OF! I PAID $10,500.00 FOR THE CAR IN JUNE 2001 WITH 23,000 MILES ON IT AND HAD A HARD TIME GETTING $5,000.00 AS A TRADE WITH 33,000 MILES IN MAY 2003 ! IT WAS THE BIGGEST RIP OFF OF MY LIFE ALSO I LOST OUT WHEN I CASHED IN THE WORTHLESS API WARRANTY.
Steering, Suspension, Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Tires, Equipment, Jan 15, 2004
CAR IS ONLY 2YRS,8MO. HAVE CURRENTLY EXPENDED OVER $4000.00 ON REPAIRS. PROBLEM WITH SEALS ALLOWING FUMES IN CAR FROM OTHER VEHICLES RUNNING BESIDE MINE. THE NOISE AND WIND SHEAR LEVEL IS VERY UNSATISFACTORY. SQUEAL NOISE AND THUMPING FEELING FROM PRESSING ON BRAKE PEDAL. HESITATION ON ACCELERATING INTO TRAFFIC FLOW. POOR QUALITY ON PARTS AND WORKMANSHIP FROM MANUFACTURER
Steering, Service brakes, Hydraulic, Engine and engine cooling, Power train, Air bags, Seat belts, Wheels, Equipment, Other or unspecified, Jan 15, 2004
THE BRAKES HAVE BEEN LOOKED AT THREE TIME BECAUSE OF NOISE AND IT'S BEEN SERVICED SEVERAL TIMES. IT'S IN SERVICE RIGHT NOW AND HAS BEEN THERE FOR TWO WEEKS. I DON'T KNOW IF THEY ARE WORKING ON IT OR IF THEY ARE REPAIRING OTHER THINGS OR WHAT. I HAVEN'T HAD HEAT THROUGHOUT THE COLDEST PART OF THE WINTER. THE SEAT BELTS DON'T WORK AND THE PAINT IS PEELING. THE CAR HAS LOCKED UP NOT LETTING ME START THE ENGINE TWICE, THEN JUST OUT OF THE BLUE IT DECIDED TO START. I TRIED TO TURN IN AND THE CAR DEALER AT FORD SAID HE WOULDN'T TOUCH IT, DIDN'T WANT IT. WE BOUGHT IT AUG. 9 2000-FORD CREDIT, SIMPLE INTEREST 6.5 --FIRST PAYMENT SEPTEMBER $456.99 A MONTH THEY SAY WE OWE TOO MUCH TO TRADE IN ???THIS MADE NO SINCE. NOW I KNOW WHAT'S BEEN GOING ON. MY HUSBAND HAS BEEN OUT TO SEA USNAVY FOR ALMOST A YEAR AND I'M SCARED TO DRIVE IT I'M A NERVOUS WRECK ABOUT THIS CAR AND I DON'T KNOW WHAT TO DO. THERE HAS BEEN IS SO MANY RECALLS ON THIS CAR I DON'T KNOW IF THEY HAVE FIXED THEM OR NOT
Engine and engine cooling, Fuel system, Gasoline, Power train, Jan 15, 2004
MY CAR STARTED BY LOSING POWER AND THE THE ENGINE WOULD RACE UP IN ANY GEAR. THE LIGHTS ON THE DASH WOULD DIM ALONG WITH THE RADIO AND THE HEADLIGHTS. THEN ON OCT 31 2002, THE GAGES WENT CRAZY. I PARKED THE CAR AND CALLED FORD AND ASKED IF THEY WOULD RUN A TEST TO SEE WHAT WAS WRONG. THEY SAID I WOULD HAVE TO PAY FOR THE TEST AND I TOLD THEM I COULD NOT AFFORD IT. SINCE THEN I ONLY DRIVE THE CAR TO THE STORE ABOUT 5 MILES FROM MY HOUSE AND BACK. NOW THE ENGINE IS STALLING AGAIN IN ANY GEAR. THE ENGINE LIGHT IS ON. I AGAIN ASKED THE DEALERSHIP AND FORD IF THEY COULD RUN THE TEST TO SEE WHAT IS WRONG WITH CAR AGAIN THEY REFUSED. I JUST NOW WROTE A E-MAIL TO FORD. I JUST WANT MY CAR THAT ONLY HAS ABOUT 49000 MILES TO RUN. FORD IS OFFERING A LONGER WARRANTY ON THE NEWER FOCUS WHY NOT OFFER IT TO US THAT OWNER THE PIECE OF JUNK OLDER FOCUS.
Service brakes, Hydraulic, Engine and engine cooling, Power train, Seat belts, Jan 15, 2004
I HAVE BEEN IN THE SHOP ABOUT 7 TIMES DURING THE LAST 3 YEARS DUE TO PROBLEMS WITH MY NEW FOCUS. THE CLUTCH FAILED AT 6700 MILES, ALONG WITH THE BRAKES, AND THINGS GOT WORSE FROM THERE. THE FRONT WINDSHIELD LEAKED WATER INTO THE ROOF, THE FUSE ON THE FAN/AIR CONDITIONING SYSTEM MELTED, AND THE BRAKE PADS WERE REPLACED NUMEROUS TIMES. ALSO, THE FABRIC ON THE SEATS CAUSED ME TO GET SHOCKED EVERY TIME I GOT OUT OF THE CAR. FORD'S LACK OF CUSTOMER SERVICE WAS PAINFULLY OBVIOUS AS WELL DURING THESE REPAIRS. I ULTIMATELY TRADED IN MY CAR FOR A COMPETITOR'S CAR AND I'M FEELING MUCH BETTER NOW.