2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: service brakes
414 reports, newest first. Show all
Steering, Service brakes, Hydraulic, Engine and engine cooling, Latches/locks/linkages, Equipment, Jan 23, 2004
DEFECTIVE FRONT BRAKE ROTOR. *PH DURING THE INSPECTION THE CONSUMER WAS TOLD THAT THE DEFECT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. OTHER VEHICLE COMPONENTS ALSO MALFUNCTIONED. THE VEHICLE'S TRUNK LATCH BROKE, THE CHECK ENGINE LIGHT ILLUMINATED TWICE, THE CD PLAYER BECAME INOPERATIVE AND THE STEERING WHEEL LOCKED UP. *NM
Service brakes, Hydraulic, Jan 21, 2004
BRAKE PADS ON 2000 FORD FOCUS. *PH (NAR) THE CONSUMER ALSO REQUESTED TO BE REIMBURSED FOR $446.44 IN ORIGINAL REPAIR, ALSO WOULD LIKE TO HAVE A WRITTEN EXPLANATION FROM THE DEALERSHIP OF HOW THE PROBLEM COULD BE REMEDIED TO AVOID EXCESSIVE MAINTENANCE COST. *CB
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Visibility, Tires, Wheels, Other or unspecified, Jan 15, 2004
I PURCHASED MY 2000 FORD FOCUS SE FROM MERLIN MOTORS IN SASKATOON. PRODUCTION DATE - MAY 2/2000, STOCK NO. PP24941, R.O. NO. 155631. I BELIEVE THIS CAR WAS PREVIOUSLY OWNED BY SOMEONE IN BRITISH COLUMBIA. HERE IS A CHRONOLOGICAL BREAKDOWN OF REPAIRS. APRIL 17/01 - TOOK CAR IN BECAUSE DRIVER MIRROR VIBRATED BADLY WHEN DRIVING - SO BADLY THAT I COULD NOT LOOK INTO IT, IT WAS SHAKING THAT MUCH. ALSO, THE TRUNK WOULD NOT OPEN FROM THE RELEASE INSIDE THE CAR. PARTS WERE ORDERED AT THIS TIME. VEHICLE KILOMETERS- 32854. JUNE 19/01 - THEY CHECKED FOR DRIVER MIRROR VIBRATING WHEN DRIVING AND REPLACED DRIVER SIDE EXTERIOR MIRROR. THE ALSO CHECKED FOR TRUNK NOT OPENING FROM THE RELEASE INSIDE THE CAR, THEY REPLACED THE TRUNK STOP AND ADJUSTED. VEHICLE KILOMETERS- 35222 JUNE 20/01 - THEY CHECKED FOR POWER STEERING LEAK AND REPLACED STEERING RACK AND SET TOE. VEHICLE KILOMETERS- 37782?? (THIS IS OBVIOUSLY AN ERROR - I KNOW I DID NOT DRIVE 2, 560 KM IN ONE DAY!) I ALSO DID NOT COMPLAIN ABOUT THE POWER STEERING AND DON'T RECALL WHY MY CAR WAS IN THERE AT THE TIME. SEPT 21/01 - THEY REPAIRED RATTLE IN RIGHT FRONT GOING OVER BUMPS, TIGHTENED ALL ASSEMBLE BOLTS IN FRONT END, REMOVED RIGHT CALIPER AND ROTOR, LUBED ALL BUSHING, ADJUSTED FRONT SPLASH SHIELDS, FOUND TIE ROD BOLT LOOSE AND TIGHTENED. THEY ALSO FIXED MOLDING ON WINDOW BELT, WHICH WAS LOOSE AND CHECKED INSIDE REAR VIEW MIRROR AND FOUND IT FLAWED - PART ON ORDER. VEHICLE KILOMETERS- 43170. NOV 3/01 - WE WERE DRIVING IN SASKATOON WHEN ENGINE STARTED TO BOIL. WE KNEW THIS BECAUSE OF STEAM COMING FROM THE HOOD, ALL GAUGES IN THE CAR READ NORMAL! WE TOOK CAR TO MERLIN - THEY COULD FIND NOTHING WRONG WITH THE CAR AFTER THEIR CHECKS, AND TOLD US TO BRING IT BACK IF IT HAPPENED AGAIN! WORK ORDER FOR THIS DATE STATES: CUSTOMER SAW STEAM COMING FROM UNDER HOOD, ANTIFREEZE POOLED ON ENGINE, GAUGE READ NORMAL, STEAM COMING FROM OVERFLOW TANK - FILL WITH A/FREEZE, PRESSURE TEST FOR LEAKS, NO LEAKS FOUND.
Suspension, Service brakes, Hydraulic, Fuel system, Gasoline, Other or unspecified, Jan 15, 2004
I HAVE NOTHING BUT GRIEF WITH MY 2000 FOCUS. 1) MOST RECENTLY I HAD WAS TRAVELING AT 50 KM/H WHEN MY FRONT RIGHT COIL SPRING DROPPED OUT OF THE FRONT END. I PHONED FORD REPEATEDLY AND EVEN THOUGH I DISCOVERED A PROGRAM COVERING MY THE COIL SPRINGS ON I WAS GIVEN THE RUN AROUND SAYING THAT I WAS OUTSIDE THE PROGRAM RECALL DATE BY A FEW MONTHS EVEN THOUGH THE CAR WAS MADE AT THE WAYNE ASSEMBLY PLANT; WHERE OTHER PROGRAM RECALLS WERE COMING FROM. I ENDED UP IN A FIELD WHEN THE COIL SPRING BROKE, NARROWING MISSING THE CAR NEXT TO ME. I WAS THANKFUL THAT I HAD ESCAPED WITH MY LIFE BUT NOT TO BE COVERED BY FORD WAS A SLAP TO THE FACE. I AM VERY UPSET ABOUT THE WAY THEY HANDLED THIS SITUATION AND I AM DETERMINED TO LET EVERYONE KNOW ABOUT THIS SITUATION. MY ALIGNMENT IS ALSO OUT BECAUSE OF THE ACCIDENT BUT CAN'T AFFORD TO FIX IT RIGHT NOW. 2) FOUR TIMES SINCE I'VE OWNED THE CAR, THE CAR HAS STALLED. TWICE ROUNDING A CORNER GOING ONTO A HIGHWAY AND 2 TWICE ON A STRAIGHT AWAY HIGHWAY. IT ALWAYS HAPPENED WHEN THE GAS GAUGE WAS BELOW 1/8 OF A TANK AND SO I THOUGHT IT WAS MY FAULT BECAUSE I WAS RUNNING OUT OF GAS. OF COURSE I BLAMED MYSELF. BUT FOUR TIMES ? I BEGAN TO BECOME SUSPICIOUS WHEN THE CAR BEGAN CHUGGING UPHILL ON A RECENT LONG DISTANCE TRIP. I BARELY MADE IT TO MY DESTINATION. WHEN I TOOK INTO A FORD DEALERSHIP IN SUDBURY ONTARIO THE SERVICEMAN TOLD ME THAT KNOWS OF THE PROBLEM THOUGH MOST OF THEM CAME IN UNDER WARRANTY. OF COURSE THE PROBLEM AT FIRST ONLY PRESENTED ITSELF WHEN THE TANK WAS NEAR EMPTY AND SO I ALWAYS OR NEARLY ALWAYS MADE SURE TO HAVE AT LEAST HALF A TANK FULL OF GAS WHEN DRIVING. TODAY THE PROBLEM IS PRESENT REGARDLESS OF HOW MUCH GAS IS IN THE CAR. VERY CONVENIENT FOR FORD SEEING AS THOUGH I AM OUTSIDE THE 60,000 KM WARRANTY PLAN. AGAIN I DO NOT FEEL COMFORTABLE DRIVING ON THE HIGHWAYS ANYMORE. I AM HOPING THAT FORD WILL HEAR ME OUT A PAY FOR THE REPAIR.
Service brakes, Hydraulic, Power train, Visibility, Other or unspecified, Jan 15, 2004
1)WE HAD TROUBLE WITH RIGHT REAR DOOR LOCK STUTTERING NOTHING FOUND TO BE WRONG HAS ONLY OCCURED ONCE SINCE 2)TRANSMISSION MAKES A WHIRRING NOISE INTERMITENLY WHEN CAR IS IN REVERSE DEALER FOUND NOTHING WRONG ON BOTH OCCASIONS 3)REAR BRAKES ON TWO OCCASIONS HAVE MADE SQUEAKING NOISES FIRST TIME AT 34950 KM NEW SHOE PADS. SECOND TIME AT 41346 KM SHOES AND DRUMS SANDED 4MM LEFT ON SHOES HAS SQUEAKED ON ONLY ONE OCCASION SINCE 4)FRONT BRAKES DONE AT 24450 KM NEW PADS AND REPAIRED TWO ROTORS. SECOND TIME AT 41346 KM PADS SHOWN TO BE AT 6MM LEFT
Steering, Service brakes, Hydraulic, Exterior lighting, Other or unspecified, Jan 15, 2004
FIRST ONE: IGNITION LOCKED. ONE NIGHT AFTER CLASSES, I WENT TO START MY CAR AND THE KEY WOULD NOT GO INTO OR TURN THE IGNITION LOCK. I CALLED MY FORD WARRANTY AND THEY SENT A TOW TRUCK. THE TOW TRUCK DRIVER INFORMED ME THAT HE IS FAMILIAR WITH THE PROBLEM ON THE FORD FOCUS, AS HE HAD HAD MANY CALLS TO PICK UP CARS WITH THE SAME PROBLEM. SECOND ONE: AFTER RETURNING HOME FROM DRIVING TO THE STORE ONE SATURDAY, I PARKED AS USUAL AND TRIED TO PULL UP MY HAND BRAKE WHICH WOULD NOT GO UP OR LOCK INTO PLACE. I THEN NOTICED THAT THE LITTLE BUTTON YOU PUSH IN THE RELEASE THE HANDBRAKE WAS LOCATED ALL THE WAY INTO THE ASSEMBLY NOT ALLOW IT TO LOCK. I PLAN ON TAKING MY CAR IN NOVEMBER TO BE REPAIRED. MY FORD WARRANTY WILL COVER IT SINCE ITS A FEW THOUSAND MILES UNDER WARRANTY.
Service brakes, Hydraulic, Jan 15, 2004
HAD I KNOWN ABOUT THE EXCESSIVE BRAKE DUST THAT COATS ON THE WHEELS,ESPECIALLY THE FRONT WHEELS,I NEVER WOULD HAVE BOUGHT THIS CAR.IN ORDER FOR THIS CAR TO LOOK DECENT I HAVE TO GET ON THE GROUND ON MY HANDS AND KNEES USING A SOLVENT AND WATER ALONG WITH A LOT OF ELBOW GREASE AND A BRUSH AND SPONGE AND LITERALLY CLEAN THESE WHEELS AT LEAST ONCE A WEEK.A SIMPLE DRIVE THROUGH A CAR WASH WILL NOT CLEAN THIS BRAKE DUST ADEQUATELY.I HAVE CALLED FORD THREE TIMES IN THE LAST FEW YEARS COMPLAINING THAT THIS IS A MANUFACTURING DEFECT AND OF COURSE THEY DENY IT!THE LAST CALL I MADE A CONSUMER REP FROM FORD READ FROM A BULLETIN THAT THEY PUT OUT INSTRUCTING OWNERS AS TO HOW TO CLEAN OFF THE BRAKE DUST.IF THERE WAS NOT A DEFECT WHY ARE THEY PUTTING IT IN BLACK AND WHITE TO BE READ? I AM DISGUSTED WITH THEIR ATTITUDE AND WOULD LIKE TO RETURN THE CAR TO THE DEALERSHIP BUT FEEL FRUSTRATED THAT THEY WILL ONLY "LAUGH"AT ME.ANY ADVICE?I WILL GLADLY TAKE PART IN ANY CLASS ACTION THAT YOU MIGHT HAVE KNOWLEDGE OF???
Suspension, Service brakes, Hydraulic, Power train, Tires, Wheels, Other or unspecified, Jan 15, 2004
PURCHASED FORD FOCUS SE IN MAY OF 2002 WITH 13,260 MILES. WE DID NOT BUY THE EXTENDED WARRANTY BECAUSE WE COULD NOT AFFORD. SOON AFTER BRINGING THE CAR HOME, WE NOTICED THE TIRE WAS VERY WOBBLY, AND THE BRAKES WERE SQUEAKING--TOOK IT TO THE FORD DEALER AND THEY TOLD US THESE CARS ARE NOTORIOUS FOR BRAKE NOISE, AS FOR THE TIRE NOTHING IS WRONG-THE SERVICE DEPT. TEST DROVE AND DIDN'T NOTICE A THING. HAVE TAKEN IT IN SEVERAL OTHER TIMES AFTER THAT FOR WOBBLY TIRE-STILL SAME ANSWER NOTHING IS WRONG. HAVE TAKEN THE CAR IN FOR SEVERAL RECALLS. KEY WAS STUCK IN IGNITION AND HAD TO BE TOWED TO DEALERSHIP-BUT THE NEXT TIME MY TEENAGED DAUGHTER DROVE THE CAR THE STEERING WHEEL WAS STUCK WHEN SHE WAS TURNING AT AN INTERSECTION-HAD IT TOWED AGAIN, THERE WAS A PIECE OF MATERIAL (FROM THEM FIXING THE IGNITION PROBLEM) THAT WAS STUCK IN THE STEERING COLUMN. OUR LATEST EPISODE WITH THIS CAR IS OUR TRIP FROM WA-VIRGINIA. THE CAR WAS FINE ON THE WAY THERE, EXCEPT FOR THE WOBBLE IN THE TIRE IN WHICH WE HAD THE TIRES ROTATED YET AGAIN. BUT ON OUR WAY BACK WE STARTED EXPERIENCING SPUTTERING AND SURGING OF THE CAR, WE WOULD PULL OFF THE SIDE OF THE ROAD EVERY 20 MILES (THINKING IT WAS FROM THE HOT WEATHER), WE WOULD GET ANOTHER 20 MILES IN AND SAME THING UNTIL FINALLY WE DROVE THROUGH CHICAGO, IL AND IT WAS WORSE, SO WE PULLED OFF THE HIGHWAY AND ON TO AN ON RAMP--WALKED ACROSS THE HIGHWAY TO USE A BUSINESS'S TELEPHONE TO CALL FOR A TOW TRUCK. THEY FOUND US A TOW TRUCK BUT UNFORTUNATELY IT WASN'T A KING CAB, SO OUR INSURANCE CO., CALLED US A CAB. THE TOW TRUCK TOOK US TO THE NEAREST FORD DEALER--THE CAR HOWEVER SEEMED TO RUNNING FINE, SO WE DECIDED TO DRIVE SOME MORE. WE GOT ABOUT 15 MILES DOWN THE ROAD AND SPUTTERING AGAIN, SO WE CALLED FOR ANOTHER TOW--AND IN THE MEANTIME WE CALLED FIRESTONE, WE DROVE IT THERE, THE SERVICEMAN DROVE THE CAR AND FELT WHAT IT WAS DOING AND SAID HE DIDN'T NEED TO HOOK IT UP TO ENGINE DIAGNOSTIC THAT IT WAS THE TRANSMISSION.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Visibility, Wheels, Equipment, Other or unspecified, Jan 15, 2004
STARTED EXPERIENCING PROBLEMS WITH THE VEHICLE AFTER PURCHASE. SUDDENLY IN AUGUST, ALL POWER SYSTEMS/COMPUTER TYPE ITEMS BEGAN TO FAIL -- POWER LOCKS, TRUNK RELEASE. THEN, CAR BEGAN (AND STILL DOES) TO SPUTTER AND SHAKE WHEN STOPPED/IDLE UNTIL IT WOULD SHUTDOWN. ALSO, THE RADIO/CD PLAYER WOULD SHUT OFF. CHECKED FOR TSBS FOR THE VEHICLE MODEL & YEAR AND FOUND AT LEAST 15. WHEN I TOOK THE CAR TO THE DEALER (WORLD FORD SANDY SPRINGS) WE WERE TOLD THAT THEY ARE TECHNICAL SERVICE BULLETINS AND THAT WE WOULD HAVE TO PAY TO HAVE THE CAR REPAIRED. ONLY OFFICIAL FORD RECALL NOTICES, NOT EVEN NTSA RECALL NOTICES, WOULD BE HONORED. ON TOP OF THIS, WE WOULD BE EXPECTED TO PAY $90 PER COMPLAINT BATCH (THE TSB LIST WAS BATCHED IN TO 3 MAIN AREAS)FOR DIAGNOSTIC PURPOSES AND IF ANY OF THE COMPLAINTS WERE RELATED TO A RECALL, THE $90 WOULD BE REFUNDED AS APPLICABLE. I EXPRESSED THAT IF FORD ISSUED A TSB AND THE NTSA ISSUED A RECALL NOTICE, THEN I SHOULD NOT HAVE TO PAY TO HAVE THE CAR WORKED ON.
Service brakes, Hydraulic, Engine and engine cooling, Power train, Structure, Other or unspecified, Jan 15, 2004
LET'S SEE, WHERE SHALL I BEGIN. WITHIN MONTH OR TWO OF PURCHASE OF 2000 FOCUS SEDAN IT WAS BACK IN THE SHOP FOR THE FRONT A PANEL TRIM. IT TOOK 3 TIMES TO FINALLY GET THAT RIGHT. ALSO LESS THAN 5 MONTHS AFTER PURCHASE, WINDSHIELD HAD TO BE REPLACED DUE TO A STRESS FRACTURE (WAS A 1-1.5 HAIRLINE CRACK WHICH APPEARED IN WINDSHIELD). THE WINDSHIELD HAS SINCE BEEN REPLACED AGAIN. WHILE ADJUSTING THE REAR-VIEW MIRROR THE WINDSHIELD CRACKED AROUND THE BASE, APPARENTLY FROM SLIGHT PRESSURE OF MIRROR. AND JUST RECENTLY, AUGUST 2003, I'VE NOTICED WATER DROPS FLYING UP FROM ABOVE THE DASHBOARD. NOT SURE IF WINDSHIELD IS LEAKING AROUND THE BOTTOM BASE OR MAYBE A.C. HAVEN'T HAD IT CHECKED YET, BUT IT WILL BE IN THE SHOP THIS WEEK FOR OTHER PROBLEMS I HAVEN'T MENTIONED YET. IT WAS IN SHOP IN LATE 2001 OR EARLY 2002 FOR THROTTLE PROBLEMS. WHILE THE CAR WAS SITTING STILL THE ENGINE WOULD RACE BETWEEN 2.5 AND 3000 RPMS. FORTUNATELY I NEVER USED THE CRUISE CONTROL DURING THAT TIME. LATE 2002 THE TRUNK LOCK MECHANISM APPARENTLY BROKE PREVENTING THE TRUNK FROM SHUTTING PROPERLY. IT WOULDN'T LATCH AT ALL. I HAVE YET TO HAVE THE WIPER MOTOR COVER RECALL FIXED. AND ON DIFFERENT OCCASIONS THE FUEL GAUGE HAS READ EMPTY, NO MATTER HOW MUCH FUEL YOU HAVE IN THE TANK. AND JUST WHEN YOU THINK NOTHING ELSE CAN GO WRONG, IT HAPPENS. ME AND MY WIFE WERE SHOPPING THIS MORNING ON LABOR DAY SATURDAY. WE GOT IN THE CAR AND I WENT TO START IT. MY KEY SOMEHOW WOULD NOT GO INTO THE IGNITION COMPLETELY, NO MATTER HOW HARD I TRIED. WE EVENTUALLY CALL OUR TRIPLE AAA INSURANCE AND ARRANGE FOR A LOCKSMITH TO COME AND TAKE A LOOK. HE LOOKS AT IT A SECOND AND DECLARES WHAT WE FEAR THE WORST. OUR FOCUS IS THE 7TH FOCUS THIS MONTH HE HAS SEEN WITH THE SAME PROBLEM. HE SAID THAT THE IGNITION WOULD HAVE TO BE REPLACED BY FORD. I BELIEVE THAT THIS SHOULD BE A RECALL. I WILL NEVER BUY ANOTHER FORD.
Service brakes, Hydraulic, Visibility, Other or unspecified, Jan 15, 2004
THIS IS A COPY OF THE LETTER I SENT TO FORD PRESTIGE FORD GARLAND TX ATTN: [XXX] DEAR [XXX] RE: FORD FOCUS 2000 VEHICLE ID# [XXX] I BECAME A CUSTOMER OF PRESTIGE FORD 5 YEARS AGO WHEN I FIRST BOUGHT MY 98 ESCORT. I WAS PLEASED WITH THE CAR, NEVER HAD ANY PROBLEMS WITHIN THE 2 YEARS I HAD IT ONLY THE SCHEDULED MAINTENANCE. FEB 28TH 2000 I MADE THE STUPIDEST DECISION IN MY LIFE TO TRADE IT FOR A BRAND NEW FOCUS 2000 -I WAS IMPRESSED OF THE REVIEWS OF BEING THE EUROPEAN CAR OF THE YEAR IN 1999. WELL DURING THIS 3 YEARS I HAD NOTHING BUT TROUBLE AND I JUST RECEIVED ANOTHER SAFETY RECALL. I DON'T EVEN REMEMBER HOW MANY TIMES I'VE TAKEN MY CAR BACK TO FORD FOR SAFETY RECALLS DURING THE LAST 3 YEARS. IN 3 YEARS I HAD TO REPLACE BRAKES 3 TIMES (THAT'S ACTUALLY ONCE A YEAR) REPLACE ROTORS TWICE SOMETHING GOT MESSED UP LAST AUGUST WITH THE ELECTRICAL SYSTEM AND THE STARTER I HAD TO HAVE THAT FIXED. THERE'S ALWAYS NOISE WITH THE BRAKES, I ASKED SEVERAL TIMES AND ALL YOUR STAFF OR THE ONE ON 75 CAN TELL ME IS A "KNOWN PROBLEM" FIRST IT WAS "METAL BRAKES" NO PROBLEM THAT'S NORMAL AFTER A COUPLE OF YEARS YOU CHANGED IT TO A "KNOWN PROBLEM"??? I JUST WANTED TO LET YOU KNOW MY DISAPPOINTMENT ABOUT THIS STUPID CAR, I SURE DID MADE A BIG MISTAKE WHEN I DECIDED TO BUY IT. ALSO I BOUGHT EXTENDED WARRANTY AND THAT REALLY SEEMS NOT TO BE A BIG BENEFIT SINCE IT HASN'T HELPED A BIT, I STILL HAD TO PAY FOR ALL THIS REPAIRS. AS FAR AS I KNOW THIS ARE THE KNOWN PROBLEMS WITH THE CAR, SO TELL ME AM I SUPPOSED TO BE A HAPPY CAMPER?? I'M A SINGLE MOTHER, I MAKE MY PAYMENTS ON TIME, I DON'T HAVE THE TIME AND THE MONEY TO KEEP SPENDING IN A CAR THAT WILL BE PAID OFF IN A COUPLE OF YEARS AND THEN I WILL BE LEFT WITH A BIG PEACE OF JUNK. PLEASE LET ME KNOW WHEN I CAN TAKE MY CAR TO GET FIXED AGAIN. VERY UNHAPPY CUSTOMER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Suspension, Service brakes, Hydraulic, Tires, Jan 15, 2004
I DRIVE 25000 MILES A YEAR TO AND FROM WORK APPROXIMTLY 115 MILES A DAY AND 70% OF THAT IS ON OPEN INTERSTATE HIWAY. STOP AND GO IS LESS THAN 20 MILES A DAY. TIRES COMPLETELY WORE OUT AT 41000 MILES. TIRES STARTED HUMMING AT 10 TO 15000 MILES. I CONSTLY COMPLAINED ABOUT FRONT END AND TIRE NOISE. I PUT A SET OF GOODYEAR AQUATRED TIRES ON AT 41476 MILES. THEY ALSO STARTED HUMMING, SO THE FRONT END WAS LINED UP. THIS DID NOT STOP THE TIRES FROM HUMMING. NOW CAR HAS 80000 MILES, TIRES ARE SCARMING GO DOWN THE ROAD FAST OR SLOW. FRONTEND SUSPENSION HAS BEEN MAKING CLANKING OR THUD TYPE NOISE. JUST RECENTLY TURING LEFT GETING OFF INTERSTATE IT FELLES LIKE THE RIGHT FRONT IS CHANGING GEOMITRY. CAR TURNS LEFT VILENTLY - MUST CORECT STERING. THIS WILL HAPPENS WITHOUT NOTICE. THIS CAR IS EXTMLY DANGERAS. WHEN DRIVEN ON ICE AND SNOW, IT WILL BRAKE LOSE WHEN GOING STARIGHT FOR NO REASON AND START TO SPIN OUT. BRAKES WORE OUT AT 45000 MILES. $400 TO FIX FRONT BRAKES ONLY. I HAVE NEVER HAD TO PUT BRAKES AND TIRES ON A CAR AT LESS THAN 50000 MILES. MORE LIKE 65 TO 75000 MILES.
Steering, Suspension, Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Tires, Equipment, Jan 15, 2004
CAR IS ONLY 2YRS,8MO. HAVE CURRENTLY EXPENDED OVER $4000.00 ON REPAIRS. PROBLEM WITH SEALS ALLOWING FUMES IN CAR FROM OTHER VEHICLES RUNNING BESIDE MINE. THE NOISE AND WIND SHEAR LEVEL IS VERY UNSATISFACTORY. SQUEAL NOISE AND THUMPING FEELING FROM PRESSING ON BRAKE PEDAL. HESITATION ON ACCELERATING INTO TRAFFIC FLOW. POOR QUALITY ON PARTS AND WORKMANSHIP FROM MANUFACTURER
Steering, Service brakes, Hydraulic, Engine and engine cooling, Power train, Air bags, Seat belts, Wheels, Equipment, Other or unspecified, Jan 15, 2004
THE BRAKES HAVE BEEN LOOKED AT THREE TIME BECAUSE OF NOISE AND IT'S BEEN SERVICED SEVERAL TIMES. IT'S IN SERVICE RIGHT NOW AND HAS BEEN THERE FOR TWO WEEKS. I DON'T KNOW IF THEY ARE WORKING ON IT OR IF THEY ARE REPAIRING OTHER THINGS OR WHAT. I HAVEN'T HAD HEAT THROUGHOUT THE COLDEST PART OF THE WINTER. THE SEAT BELTS DON'T WORK AND THE PAINT IS PEELING. THE CAR HAS LOCKED UP NOT LETTING ME START THE ENGINE TWICE, THEN JUST OUT OF THE BLUE IT DECIDED TO START. I TRIED TO TURN IN AND THE CAR DEALER AT FORD SAID HE WOULDN'T TOUCH IT, DIDN'T WANT IT. WE BOUGHT IT AUG. 9 2000-FORD CREDIT, SIMPLE INTEREST 6.5 --FIRST PAYMENT SEPTEMBER $456.99 A MONTH THEY SAY WE OWE TOO MUCH TO TRADE IN ???THIS MADE NO SINCE. NOW I KNOW WHAT'S BEEN GOING ON. MY HUSBAND HAS BEEN OUT TO SEA USNAVY FOR ALMOST A YEAR AND I'M SCARED TO DRIVE IT I'M A NERVOUS WRECK ABOUT THIS CAR AND I DON'T KNOW WHAT TO DO. THERE HAS BEEN IS SO MANY RECALLS ON THIS CAR I DON'T KNOW IF THEY HAVE FIXED THEM OR NOT
Service brakes, Hydraulic, Engine and engine cooling, Power train, Seat belts, Jan 15, 2004
I HAVE BEEN IN THE SHOP ABOUT 7 TIMES DURING THE LAST 3 YEARS DUE TO PROBLEMS WITH MY NEW FOCUS. THE CLUTCH FAILED AT 6700 MILES, ALONG WITH THE BRAKES, AND THINGS GOT WORSE FROM THERE. THE FRONT WINDSHIELD LEAKED WATER INTO THE ROOF, THE FUSE ON THE FAN/AIR CONDITIONING SYSTEM MELTED, AND THE BRAKE PADS WERE REPLACED NUMEROUS TIMES. ALSO, THE FABRIC ON THE SEATS CAUSED ME TO GET SHOCKED EVERY TIME I GOT OUT OF THE CAR. FORD'S LACK OF CUSTOMER SERVICE WAS PAINFULLY OBVIOUS AS WELL DURING THESE REPAIRS. I ULTIMATELY TRADED IN MY CAR FOR A COMPETITOR'S CAR AND I'M FEELING MUCH BETTER NOW.
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Tires, Equipment, Other or unspecified, Jan 15, 2004, crash
BAD BRAKES, LEAKING TRANSMISSION X 2 REPAIRS, NUMEROUS ELECTRICAL PROBS, ONE "ACCIDENT", DAMAGE REPAIRED AT FORD EXPENSE, BAD TIRE, NOISE FROM FRONT RT SIDE, "SURGE" PROB, CAR SEEMED TO "STICK" IN A GEAR. I DON'T HAVE MY FILE WITH ME BUT I KNOW THERE IS MORE.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Visibility, Structure, Equipment, Jan 15, 2004
MY 2000 FORD FOCUS HAS HAD PROBLEMS STARTING 2 MONTHS AFTER I PURCHASED IT. IT'S BEEN IN 6 TIMES FOR EXCESSIVE BRAKE NOISE AND OR SQUEALING. THE DOOR HINGES WERE SQUEEKING AND HAD TO BE REPLACED DUE TO MISALIGNMENT..IT TOOK 5 TIMES TO DETERMINE THIS. WEATHER STRIP MOLDING HAS BEEN REPLACED DUE TO FALLING APART AROUND THE HEADLIGHTS. THE CD PLAYER/STEREO WAS REPLACED WITH A NEW FACTORY MODEL WHEN CD PLAYER WOULD NOT WORK PROPERLY. THE "NEW" MODEL WAS REPLACED YET AGAIN DUE TO CODING SEEN AND NO NUMBERS IN THE WINDOW DIGITAL AREA. THE FUEL PUMP WAS REPLACED AFTER STALLING MORE THAN 50 MILES FROM HOME...STILL DOES NOT RUN UP TO PERFORMANCE. FUEL AREA REWORKED AGAIN. WOULD NOT START DUE TO BATTERY CABLE. FORD NEEDS TO DISCONTINUE THIS MODEL UNTIL THEY CAN FIX THE PROBLEMS IT HAS WITH IT. THEY ALSO NEED TO GET ALL FOCUS MODELS OFF THE ROAD, THEY ARE SAFETY HAZZARDS.
Service brakes, Hydraulic, Engine and engine cooling, Visibility, Equipment, Other or unspecified, Jan 15, 2004
CURRENT MALFUNCTION IS HESITATION AND ENGINE STALL AND BRAKE FAILURE. MY CAR IS ALMOST 2 YEARS OLD AND WITHIN THAT TIME PERIOD I HAVE EXPERIENCED THE FOLLOWING MALFUNCTIONS: WINDSHIELD WIPER, AIR CONDITION, ELECTRIC WINDOW, BRAKES, STRUTS, RUSTED ROTOR, IGNITION SWITCH, ELECTRICAL SHORTS(FLASHING DASH), ENGINE HESITATION/STALL, BLOWN FUSES WHERE CAR WOULD NOT START.
Steering, Service brakes, Hydraulic, Engine and engine cooling, Other or unspecified, Jan 15, 2004, crash
HAVE HAD NOTHING BUT TROUBLE WITH MY FOCUS THE BRAKES WORE DOWN WHILE I WAS ON VACATION AND I WAS STUCK DRIVING FOR A BIT ON METAL TO METAL....WHICH RUINED MY ROTOR.....THEN THE BATTERY AFTER ALMOST 3YRS. HAS CAUSED MY CAR TO NOT WANT TO START TWICE......EACH TIME I HAVE HAD TO CLEAN OFF THE BUILT UP ACID ON THE BATTERY SO THAT A CLEAN CONNECTION CAN BE MADE.....THE PAINT KEEPS ON CHIPPING, MY ANTEENA HAS BECOME FRAYED, JUST RECENTLY MY CAR'S STEERING WHEEL LOCKED UP ON ME AND THE KEY WOULDN'T TURN IN THE IGNITION......IT IS IN THE SHOP AS I WRITE THIS.....AND FROM WHAT I HAVE HEARD I AM NOT THE FIRST PERSON TO HAVE HAD A PROBLEM WITH THE CYLINDER.......THE CAR SEEMS TO BE SLUGISH WHEN ON THE INERSTATE.......THE FOCUS IS A DANGEROUS CAR AND FORD CO. NEEDS TO DO SOMETHING ABOUT IT..... JEREMY
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Seat belts, Other or unspecified, Jan 15, 2004
CAR HAS HAD THE BRAKES SERVICED A TOTAL OF FIVE TIMES AND THE CAR IS STALLING DURING ACCELERATION. THIS CAR HAS BEEN IN SHOPS FOR SEVERAL RECALLS AS WELL AS TWICE FOR IGNITION LOCK FAILURE. ONE OF OUR CHILDREN WAS TRAPPED IN REAR SEAT BY DEFECTIVE SEAT BELT & HAD TO BE CUT OUT WITH A KNIFE. CAR STALLS AFTER IT WARMS UP. DEALER SAYS IT'S FUEL PUMP BUT IF THAT WERE SO, WOULDN'T IT STALL WAARM OR COLD. I SPOKE TO AN EMPLOYEE AT ANOTHER DEALER WHO SAID FORD WAS FINDING PROBLEMS WITH SENSOR CONNECTED WITH COOLING SYSTEM. WHO DO I BELIEVE? THEY WANT TO CHARGE US $700 TO REPLACE FUEL PUMP THAT PROBABLY WORKS FINE.
Service brakes, Hydraulic, Engine and engine cooling, Jan 15, 2004
I DRIVE A 200O FORD FOCUS LX. I HAVE HAD IT STALL OUT SEVERAL TIMES ON ME UNDER NORMAL DRIVING CONDITIONS. AT FIRST I THOUGHT IT MIGHT BE ME LEAVING IT OUT OF GEAR OR SOMETHING, BUT THEN I READ A ARTICLE IN THE NEWSPAPER STATING THAT FORD FOCUS'S HAVE A PROBLEM WITH THIS. I BROUGHT MY CAR TO THE DEALERSHIP AND HAD THEM LOOK AT IT AND THEY FOUND NOTHING WRONG WITH IT. HAS ANYONE ELSE HAD THIS PORBLEM? I DONT REMEBER WHERE I WAS THE ARTICLE BUT I WISH THAT I DID... I HAVE FOUND SEVERAL RELATED ARTICLES ABOUT FORD CARS WITH THE SAME PROBLEMS, BUT MINE WAS NOT LISTED. I AM TRYING MY BEST TO GET IT FIXED BUT WHEN I TAKE IT IN, THERES NO PROBLEM SO THEY CANT FIX IT! I WILL GO AND DO ANYTHING IN MY POWERS, GOTO LOCAL PAPERS, NEWS STATIONS, ECT... IF I HAVE TO! PLEASE HELP... DO YOU HAVE SIMILAR PROBLEMS? LETS TALK...
Suspension, Service brakes, Hydraulic, Tires, Other or unspecified, Jan 15, 2004
THE BRAKE SYSTEM IS HORRIBLE. THEY MAKE NOISES ALL THE TIME. I HAVE REPLACED THE CYLINDERS AND THE SHOES AND IT STILL DOES NOT SOUND RIGHT. THE SUSPENSION IS BAD AND NEEDS REPLACING, BUT I CAN NOT AFFORD IT. I AM A TEACHER. CRUISE CONTROL HAS GONE BAD, BECAUSE OF A FAULTY WIRE.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Visibility, Air bags, Seat belts, Structure, Equipment, Other or unspecified, Jan 15, 2004
I BOUGHT THE CAR IN JUNE OF 2000 SINCE THIS TIME THE CAR HAS HAD A NUMBER OF RECALLS ON THE CAR. I FEEL THAT THE PEOPLE THAT BOUGHT THE 2000 MODEL OF THIS CAR SHOULD NOT BE LIABLE TO PAY THE AMOUNT THE CONTACT WAS SIGNED. DUE TO THE FACT THAT AT THE TIME THE CAR WAS BOUGHT, THE PEOPLE THAT BOUGHT THE CAR DIDN'T KNOW THAT MOST OF THE CAR'S LIFE WOULD BE IN THE SHOP BEING FIXED. ALSO FORD KNEW THAT THE FOCUS WAS PRONE TO THIS HAPPENING.
Suspension, Service brakes, Hydraulic, Jan 15, 2004, crash
BRAKES REPLACED BUT CONTINUE TO SQUEAL FRONT SUSPENSION COLLAPSED CAUSING CRASH.
Suspension, Service brakes, Hydraulic, Power train, Tires, Other or unspecified, Jan 15, 2004
I STARTED TO REPLACE TIRES AS EARLY AS 5,000 MILES JUST ABOUT 7 TIMES BY NOW. REPLACED IGNITION 5/03 FOR $667.00 THE KEY WOULD GO IN AND WOULDN'T TURN. SPRING COIL DRIVER'S SIDE BROKE WHILE IN TRAFFIC REPLACED 4/03 FOR $158.50. NOW THE TRANSMISSION IS COMPLETLY GONE THE CAR WOULD NOT BACK UP. PLEASE HELP ME, I JUST DON'T KNOW WHAT ELSE TO DO. THE CUSTOMER SERVICE AT PAUL CLARK IS SO POOR THAT I WOULD NOT GO THERE ANYMORE.